LCMC Health

The Systems Analyst Senior develops the Electronic Medical Record (EMR) and inter-related systems to meet user and regulatory standards. They lead the design and building of software packages to support healthcare providers, staff, and patients. | Candidates must have 3 to 7 years of IT, Epic, or healthcare experience depending on their educational background. A Bachelor's Degree is preferred, and EPIC application certification is required. | Your job is more than a job The Systems Analyst Senior performs a variety of technical work associated with analyzing user requirements, procedures and problems to automate clinical functions or to improve existing information technology related systems. Develops the Electronic Medical Record (EMR) and inter-related systems to meet use and regulatory standards as well as to meet the needs of the system. Leads the designing and building software packages to meet the needs of providers, staff, and patients. Assists in developing the tools, the providers and staff need to give health care to the patients while ensuring security and efficiency. GENERAL DUTIES Develops the Electronic Medical Record (EMR) and inter-related systems to meet use and regulatory standards of the system. Manages integrated functionality, usability, reliability, performance, and support requirements of a system. Implements technology solutions that maximize efficiency and align with established standards and technology roadmaps. Creates feature test strategies and environment needs for the systems to run properly. Identifies and recommends efforts to implement technical and business alternatives/upgrades that meet business needs. Assists in developing training documentation and proactive identification of documentation needs. Ensures processes and high level designs including architecture requirements are correctly documented. Troubleshoots application software issues and identify solutions. EXPERIENCE QUALIFICATIONS 3 years of IT, Epic, or healthcare experience with a Bachelor’s Degree 5 years of IT, Epic, or healthcare experience with Associate’s Degree 7 years of IT, Epic, or healthcare experience with High School Diploma/GED Preferred: IT Healthcare experience, Epic implementation experience EDUCATION QUALIFICATIONS Required: High School Diploma/GED or equivalent OR 2 years of work experience. Preferred: Bachelor's Degree. LICENSES AND CERTIFICATIONS: EPIC application certification required for EPIC positions, and is expected to be maintained as required by EPIC – CEE WORK SHIFT: Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States. About LCMC Health One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.

Assist in clinical tasks, prepare patients, document medical information, and support physicians during procedures. | High school diploma or equivalent, certification as Medical Assistant, BLS certification, clinical skills, and communication skills. | Your job is more than a job. GENERAL DUTIES Customer Service Continuously displays a positive attitude that contributes to improving patient satisfaction results. Applies customer service skills consistent with LCMC's Customer Service programs. Utilizes the service recovery process to address customers' concerns or complaints. Treats all customers with dignity, respect, courtesy and compassion. Recognizes customer needs and begins to solve problems as soon as they are apparent. Interacts with patients, families, visitors, and fellow employees to ensure a professional and courteous environment. Displays behaviors which focus on the customer by doing what is appropriate the first time. Financial Stability Advises supervisor of current or anticipated problems. Effectively uses time and resources to accomplish their duties. Self-starter who willingly puts forth effort and time and performs tasks with minimal supervision. Resolves conflicting matters and schedules with peers and other staff. Willingly accepts assignments and completes in a timely fashion. Appropriately uses time and attendance system and adheres to related policies and procedures. Be aware of possible compliance issues, specifically concerning fraud and abuse. Report these immediately. Patient Throughput Keeps patients informed and gives periodic updates as appropriate. Within the scope of position, positively contributes to organizational goal of patient throughput. Performance Improvement Actively promotes and support LCMC's performance improvement initiatives (i.e., participates in ongoing education, cultural change initiatives, etc.). Is receptive to differing ideas and embraces change. Verbal and written communications are clear, concise and accurate; uses positive non-verbal communication effectively. Demonstrates and actively promotes compliance with all state and federal regulatory and accrediting agencies (i.e., patient safety, infection control, HIPAA, etc.). Adheres to CHNOLA's policies and procedures, as well as the Code of Conduct and all laws and regulations. Perform your duties in an ethical manner. Ability to work on or with teams to cooperatively reach goals. Appropriately documents in accordance with departmental and organizational policies. Able to apply job knowledge to improve work processes. Patient Care Prepares patient for office visit by collecting vital signs, pain rating, allergies, and reason for visit, prior to being seen by physician. Assess each patient for Abuse, Fall Risk, Functional Assessment, Advance Directives prior to being seen by the physician. Records allergies, vital signs, reason for visit, current medications, and social and past medical history, Abuse, Fall Risk, Functional Assessment, Advance Directives in patient record's medical record. Obtains patient tests prior to/or after seeing the physician. Discusses plan of care with physician before, during and following patient visit. Administers treatments at the direction of the physician and documents and submits charges as required. Under the direction of a registered nurse, administers prescribed medications and/or vaccines via ordered route in accordance with department policy. Considers patient growth and development and uses proper technique for infant, toddler, school-aged, adolescent, young adult, and adult patients. Cleans and reorganizes exam room after visit. Communicates with patients, pharmacies, hospitals, and other medical related personnel. Communicates information between patients and physician regarding labs/test results, medications, appointments, etc. Communicates with pharmacies regarding patient medication refills and new prescriptions. Records all communication in patient record. Sorts and distributes correspondence, test results, and scans in patient medical record, after physician review and sign off. Completes assigned tasks timely. Prepares patient and room for procedures performed in office. Communicates information between patients and physician regarding labs/test results, medications, appointments, etc. Provides privacy and instruction to patient pre and post procedure. Obtains specimen, complete appropriate paperwork, and deliver specimen to designated location. Applies supportive devices or bandages as ordered by physician and documents appropriate information in patient's record. Documents and submits charges in patient record. Safety & Infection Control Standards Stock treatment rooms and keeps supplies organized. Stocks exam rooms at least weekly with frequently used items. Keeps supplies/linens organized, monitors supplies/linens to assure adequate supply and advises nurse of supplies in low supply. Monitors equipment and surgical instruments. Packages, labels and sends surgical instruments to central sterilization as needed. Ensures used instruments are cleaned daily. Inspects equipment to ensure it is operating properly and reports equipment needing repairs promptly to Nurse or clinic/office Manager. Updates Recommendations (health maintenance) as needed in the patient's medical record. Checks Quality Assurance logs to aid in maintaining quality patient care. Checks Refrigerator logs daily. Clerical clinic support Participates in all scheduled clinic Participates in the clinic preparation process by gathering appropriate clinical documentation for review by the medical provider / licensed independent practitioner. Demonstrates knowledge of all equipment including computers, printers, scanners & fax machines. Obtains medical records from outside facilities when needed or requested by medical provider. Scans outside correspondence into the appropriate area of the electronic medical record. Answers the telephone and routes calls promptly to the appropriate person. Additional Duties Accept and performs other assigned duties essential to the efficient operation of the clinic and/or Division of Ambulatory Services. Performs specialty specific testing and/or minor procedures under the direct supervision of the physician or registered nurse. Upon evaluation of the clinical presentation and individual needs of the patient, the MAII may modify the testing procedure as per protocol established. Provides initial patient screening during an in-office procedure or test. Monitors patient for changes including blood pressure, heart rate, rhythm, signs and symptoms. The MA understands the importance of these changes and when they require immediate physician attention. EDUCATION QUALIFICATIONS High School Diploma, GED or equivalent or 2 years of appropriate work experience. LICENSES AND CERTIFICATIONS Required: American Association of Medical Assistants - Certified Medical Assistant ORNational Healthcareer Association - Certified Clinical Medical Assistant Required: Certified Medical Assistant - NPCE Required: American Heart Association - Basic Life Support Health Care Provider. SKILLS AND ABILITIES Clinical skills: vital signs, documentation, specimen labeling and transport, medication administration, computer skills. Communication and Guest Relations Skills. REPORTING RELATIONSHIPS • Does this position formally supervise employees? No WORK SHIFT: Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary Lakeside Hospital has a heritage rooted in extraordinary care for women and babies, while evolving to meet the healthcare needs of the whole family. As an essential part of LCMC Health's incredible community of care, Lakeside Hospital brings a new level of expert care by going the extra mile, treating the whole patient and not just a condition. Learn more about Lakeside Hospital and our expanding access to comprehensive and specialty healthcare services in Metairie Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems - it's all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do. You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

The Staffing Coordinator is responsible for obtaining unit staffing needs and filling shifts with available personnel while providing a monthly schedule. Additional duties include maintaining team member files, assisting with invoice issues, and supporting the new hire orientation process. | A high school diploma or GED is required along with two years of secretarial experience. An associate or bachelor's degree in a related field is preferred. | Your job is more than a job. Staffing Coordinator obtains unit staffing needs and fills shifts with SOS/Agency availabilities on a daily basis and provides a monthly schedule. Secondary duties include on-call calendar, maintaining team member files, assisting with resolution of invoice issues, and assisting in the new hire orientation process. Provides clerical and technical support to department, and performs special projects as assigned. GENERAL DUTIES Quality - Completes the monthly schedule for SOS nurses matching their availability with the unit needs and keeps TSS and Kronos current. - Completes letters, memos, forms and general correspondence including special reports using computer software. Service - Assists units daily in meeting their staffing needs utilizing SOS and Agency Personnel. - Supports the new hires in the orientation process and associated documentation. - Maintains an inventory of forms, equipment and supplies for the department. Community - Supports departmental goals and unit activities. MINIMUM QUALIFICATIONS Required: High School Diploma/GED or equivalent AND 2 years of Secretarial experience required. Preferred: Associate/Bachelor's degree in Business Administration, Healthcare Management, or related discipline. WORK SHIFT: Evenings (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary About East Jefferson General Hospital East Jefferson General Hospital, a landmark of LCMC Health’s incredible community of care, has been the go-to hospital for health, wellness, and one-of-a-kind care in East Jefferson Parish for over 50 years. And we’re only beginning to realize our greatest potential. Learn more about East Jefferson General Hospital and our legacy, our future, and our national recognition as a Nurse Magnet Hospital. Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States. About LCMC Health One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.

The Systems Analyst analyzes user requirements and improves existing IT systems related to clinical functions. They develop and maintain Electronic Medical Records and ancillary applications to meet regulatory standards and user needs. | A high school diploma or equivalent is required, with a preference for a bachelor's degree. Experience in IT, Epic, or healthcare is necessary, with varying requirements based on educational background. | Your job is more than a job The Systems Analyst performs a variety of technical work associated with analyzing user requirements, procedures and problems to automate clinical functions or to improve existing information technology related systems. Develops the Electronic Medical Record (EMR), ancillary application and inter-related systems to meet use and regulatory standards as well as to meet the needs of the system. Designing and building within assigned application/system to meet the needs of providers, staff, and patients. Assists in developing the tools, the providers and staff need to give health care to the patients while ensuring security and efficiency. Your Everyday IT System Support & Maintenance: Applies analytical skills and related application knowledge to design, build and install upgrades and/or new implementations. Troubleshoots application issues to determine best resolution. Performs necessary maintenance tasks for assigned application(s) as required. Reviews and test changes in newly released software to ensure integrity. Maintains necessary documentation to reflect current system state. Meets all project deadlines. Effectively communicates with leadership and customers of progress and potential risk. Documentation Maintains accurate documentation of all system configurations and other required areas. Prepares detailed programming and/or integration specifications as required. Support of the following Cardiology Applications: Epic Cupid, XPER, Muse, SyngoDynamics, Coresound The Must-Haves EDUCATION QUALIFICATIONS Required: High School Diploma/GED or equivalent OR 2 years of work experience. Preferred: Bachelor's Degree. EXPERIENCE QUALIFICATIONS Minimum Required: 0 years with Bachelor’s Degree 2 years of IT, Epic, or healthcare experience with Associate’s Degree 4 years of IT, Epic, or healthcare experience with High School Diploma/GED Preferred: IT Healthcare experience, Epic implementation experience LICENSES AND CERTIFICATIONS: EPIC application certification required to be obtained after initial onboarding and is expected to be maintained as required by Epic - CEE WORK SHIFT: Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States. About LCMC Health One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.

The Systems Analyst analyzes user requirements and automates clinical functions while improving existing IT systems. They develop and maintain the Electronic Medical Record (EMR) and related applications to meet regulatory standards and user needs. | A High School Diploma or equivalent is required, with a preference for a Bachelor's Degree. Experience in IT, Epic, or healthcare is necessary, with varying requirements based on educational background. | Your job is more than a job The Systems Analyst performs a variety of technical work associated with analyzing user requirements, procedures and problems to automate clinical functions or to improve existing information technology related systems. Develops the Electronic Medical Record (EMR), ancillary application and inter-related systems to meet use and regulatory standards as well as to meet the needs of the system. Designing and building within assigned application/system to meet the needs of providers, staff, and patients. Assists in developing the tools, the providers and staff need to give health care to the patients while ensuring security and efficiency. Your Everyday GENERAL DUTIES IT System Support & Maintenance: Applies analytical skills and related application knowledge to design, build and install upgrades and/or new implementations. Troubleshoots application issues to determine best resolution. Performs necessary maintenance tasks for assigned application(s) as required. Reviews and test changes in newly released software to ensure integrity. Maintains necessary documentation to reflect current system state. Meets all project deadlines. Effectively communicates with leadership and customers of progress and potential risk. Documentation Maintains accurate documentation of all system configurations and other required areas. Prepares detailed programming and/or integration specifications as required. The Must-Haves Minimum: EDUCATION QUALIFICATIONS Required: High School Diploma/GED or equivalent OR 2 years of work experience. Preferred: Bachelor's Degree. EXPERIENCE QUALIFICATIONS 0 years with Bachelor’s Degree 2 years of IT, Epic, or healthcare experience with Associate’s Degree 4 years of IT, Epic, or healthcare experience with High School Diploma/GED Preferred: IT Healthcare experience, Epic implementation experience LICENSES AND CERTIFICATIONS EPIC application certification required to be obtained after initial onboarding and is expected to be maintained as required by Epic - CEE WORK SHIFT: Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States. About LCMC Health One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.