20 open positions available
Provide high-level administrative support to senior executives including calendar and travel management and stakeholder communication. | Requires 5+ years corporate administrative experience and preferably associate degree with C-suite support experience. | Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a hybrid Executive Assistant to join our team at 531 S Spring Street, Burlington, North Carolina. Schedule: Monday - Friday 8:00 AM - 5:00 PM EST Location: This hybrid position offers a balanced schedule of three to four in-office days at 531 S Spring Street, Burlington, North Carolina and one to two remote workdays per week, supporting both collaboration and flexibility. Responsibilities The Executive Assistant provides high-level administrative support to the EVP, Mergers and Acquisitions and Enterprise Business Development, ensuring seamless coordination of schedules, communications, and operational tasks Manage complex and frequently changing calendars, including scheduling meetings, appointments, and conference calls for senior executives. Coordinate domestic and international travel arrangements, prepare detailed itineraries, and support logistics for meetings and events. Serve as the primary point of contact for incoming calls, emails, and correspondence, exercising sound judgment in triaging and prioritizing requests. Maintain and organize confidential files, records, and documentation in accordance with company policies. Distribute mail and ensure timely handling of all incoming and outgoing communications. Plan, coordinate, and execute internal and external events, including team meetings, executive briefings, and special projects. Prepare meeting agendas, compile materials, and support follow-up actions as needed. Liaise with internal departments and external stakeholders to facilitate effective communication and collaboration Minimum Qualifications High school or GED with 5 or more years of administrative experience in a corporate or executive environment Preferred Qualifications Associate’s degree Prior experience supporting senior management SVP and/or C-Suite level Executives Additional Job Standards: Demonstrated ability to work independently, take initiative, and operate with minimal supervision, while exercising good judgment on when and how to escalate issues. Demonstrated ability to manage multiple tasks and deadlines with accuracy and professionalism. Superior written and verbal communication skills; able to draft correspondence and reports for executive audiences. Proven track record of maintaining confidentiality and handling sensitive information with discretion. Strong interpersonal skills and a collaborative, team-oriented approach. Highly organized, detail-oriented, and proactive in anticipating needs. Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and Adobe Acrobat. Application Window Closes: 7-27-26 Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Manage and strengthen vendor relationships and support system integrations for Labcorp. | Requires experience in vendor management, system integrations, contract negotiation, and managing multiple projects. | Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives. Labcorp is seeking a remote Vendor Relationship Management (VRM) Vendor Analyst to join our team! Location: Remote. Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility. Work Schedule: This is a full‑time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. EST. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible. Job Responsibilities • Manage and strengthen relationships with EMR, HIS, LIS, and Practice Management Software vendors. • Support integration and implementation of interfaces between Labcorp and client systems for electronic lab orders and results delivery. • Negotiate pricing for interface integrations and related vendor solutions. • Manage and prioritize client interface requests across assigned vendors. • Serve as a primary liaison between Labcorp and EDI vendors. • Facilitate communication and coordination between vendors, clients, and internal stakeholders. • Maintain documentation including vendor contacts, pricing structures, workflows, and issue resolution records. • Support internal stakeholders with vendor-related activities including pricing, prioritization, upgrades, and solution enhancements. • Monitor vendor performance against service level agreements (SLAs) and industry standards. • Evaluate vendor interface workflows to ensure adherence to industry best practices. • Perform additional vendor management and operational tasks as assigned. Minimum Qualifications • High school diploma with 7 or more years of experience in vendor management, information systems, purchasing, or customer relations; or Associate degree with 5 or more years of experience; or Bachelor’s degree in Information Systems, Business with 3 or more years of experience • 5 or more years of experience working with vendors, client relationships, or customer-facing business operations • 3 or more years of experience supporting system integrations, interfaces, or electronic data interchange (EDI) processes • 2 or more years of experience negotiating vendor pricing, contracts, or service agreements • 3 or more years of experience managing multiple projects, requests, or priorities simultaneously Preferred Qualifications • 2 or more years of experience working with EMR, HIS, LIS, or Practice Management systems • 2 or more years of experience supporting healthcare data integrations or laboratory systems • 2 or more years of experience working with service level agreements (SLAs) or vendor performance tracking Additional Job Standards • Strong communication and interpersonal skills • Ability to facilitate discussions and resolve conflicts between stakeholders • Strong analytical and problem‑solving abilities • Ability to collaborate effectively with clients, vendors, and IT teams • Ability to understand business objectives and align vendor relationships to support outcomes • Proficiency with Microsoft Office applications • Self‑directed approach to learning and professional development • Strong attention to detail and organizational skills About the Role The Vendor Relationship Management (VRM) Vendor Analyst is responsible for managing and enhancing relationships with technology vendors that support Labcorp’s client integrations and electronic data exchange capabilities. This role ensures successful implementation and ongoing support of vendor interfaces while optimizing vendor performance, maintaining strong partnerships, and supporting business objectives through effective coordination, communication, and execution. Application Window: 7/1/2026 Pay Range: $80-90k All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Lead AI-driven HR technology strategy and architecture, integrating IBM watsonx with enterprise platforms to transform HR processes. | 10+ years leading digital transformation, 2+ years delivering AI enterprise solutions, strong software engineering and AI/ML framework experience, HR domain knowledge. | Labcorp is seeking a Director, HR AI Solutions & Architecture for our team in Durham, NC. This can also be a Remote role. Labcorp is seeking a Director, HR AI Solutions & Architecture who combines strategic thinking with hands-on engineering expertise to lead the integration of AI solutions within the Human Resources function. This role will be pivotal in shaping the future of HR technology, managing AI-driven HR strategies, identifying high-impact AI use cases, designing innovative solutions, and building intelligent systems that transform employee experiences and enhance workforce effectiveness and operational efficiency. A key part of the role will be leveraging IBM watsonx solutions to deliver scalable, ethical, and impactful AI applications. You will work closely with HR leaders, technology partners, and vendors to orchestrate an agentic AI layer and integrate with enterprise platforms such as Workday and ServiceNow, establishing a strong product feedback loop, influencing strategy while delivering cutting-edge AI tools that drive efficiency, personalization, and automation across HR processes. Work Schedule: This is a full‑time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. in your local time zone. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible. Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility. Key Responsibilities • Strategy & Portfolio Leadership • Partner with HR leadership and stakeholders to identify and prioritize use cases that align with business goals for AI-driven transformation. • Define architecture and roadmap for AI solutions within the HR technology ecosystem. • Evaluate emerging AI technologies and trends, with a focus on IBM watsonx, and recommend innovative applications for HR. • Architecture & Engineering Ownership • Design, build, and deploy full-stack AI applications using watsonx and other modern frameworks tailored to HR use cases (e.g., talent acquisition, people operations, employee engagement, workforce analytics, learning & development). • Build and maintain an agentic orchestration layer to enable intelligent workflows across platforms (Workday, ServiceNow, etc.). • Implement APIs, microservices, and integrations to ensure seamless connectivity between systems. • Ethics, Risk, & Governance • Provide guidance and training to HR teams on AI adoption and responsible use. • Document technical designs, maintain code quality, and contribute to best practices for AI development and organizational knowledge sharing. • Work with vendors and internal teams to ensure AI solutions comply with security, data privacy, fairness, and ethical AI practices. • Monitor and evaluate AI models for bias, accuracy, and performance. • Innovation and Thought Leadership • Work closely with HR stakeholders to translate business needs into technical requirements. • Stay ahead of emerging AI trends and technologies, ensuring our HR function remains future-ready. • Represent the organization in AI forums, conferences, and internal leadership discussions. • Team Leadership & Organization Enablement • Manage small but growing team of 1-3 developers / senior developers /full stack developers • Support complex discoveries, design, and product launches, as needed • Provide guidance, coaching and performance feedback to ensure individual and team success • Establish KPIs and value recognition metrics Minimum Qualifications: • Bachelor’s or advanced degree in Computer Science, Data Science, AI/ML, or related field. • Technical Expertise Required: • 10 or more years experience of a proven track record leading digital transformation projects • 2 or more years experience of delivering solutions integrating AI capabilities with enterprise systems, preferably in HR or related domains, (e.g HRIS, CRM, ERP, case management). Additional Job Standards: • Understanding of software engineering languages such as Python, SQL, JavaScript (Node.js, React), and cloud-native development (AWS, Azure, or GCP) to facilitate effective solutioning between functional business and technical teams. • Hands-on experience with AI/ML frameworks (PyTorch, TensorFlow, scikit-learn) and LLM platforms (IBM watsonx, OpenAI, etc.) • Knowledge of prompt engineering, retrieval-augmented generation, agent memory, and MCP (model context protocol). • Familiarity in building RAG pipelines, vector stores, embedding workflows, and observability / debugging tools. • Strong understanding of API design (including REST and SOAP), OAuth, authentication, integration patterns. microservices architecture, and data engineering. • Building and deploying enterprise AI assistants, conversational interfaces, agentic systems, or business workflow automation. • Building and maintaining Agentic solutions using agentic frameworks like LangChain, LangGraph, ADK, MCP, CrewAI or equivalent. • Develop and optimize LLM-powered skills, prompt templates, retrieval chains, and agent memory systems. • Building secure REST APIs, authentication flows (OAuth), and system integrations. • Implementing automation logic, workflow triggers, and other business automation features. • HR domain knowledge and familiarity with HR processes with background in enterprise SaaS integrations and HR technology platforms (Workday, ServiceNow, LMS, etc.). • Strategic thinker with the ability to balance strategic vision with hands-on technical execution. • Excellent communication and collaboration skills across technical and non-technical teams. • Passion for innovation and ethical AI practices. Application Window: 5/15/2026 Pay Range: $180K - 225K/yr All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. LBP Only: The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Manage pre-billing activities including reviewing medical policies and initiating prior authorizations to ensure accurate payment, provide cost estimates, respond to billing inquiries, and collaborate with internal teams. | High school diploma or GED with at least one year of experience in insurance claims, pre-authorization, or medical benefits, proficiency in Microsoft Office, strong communication skills, and ability to work remotely. | Labcorp is seeking a Remote Prior Authorization Specialist I to join our team! Work Schedule: Monday - Friday 8:00 AM - 5:00 PM EST Job Responsibilities Well-versed in pre-authorization processes and policies to respond clearly to high-volume billing tasks and inquiries Maintain appropriate response time in various communication platforms (Example: phone calls, chats, emails, portal inquiries, etc) Identify issues and suggest potential improvements Collaborate with your team and develop best practices to ensure we are providing the best service and experience to all customers Maintain an assigned schedule, and be flexible with daily schedules when business needs change Examine incoming orders to ensure completeness and accuracy of required documentation for prior authorization Work directly with various vendors to ensure successful submissions of prior authorizations Monitor the status of prior authorization requests, follow up on pending cases, and initiate follow-ups, if necessary, to ensure timely approvals Stay informed about insurance policies and guidelines, ensuring that all prior authorization requests align with the necessary criteria Maintain accurate records of prior authorization requests, approvals, and denials. Enter relevant information into databases Participate in projects that extend beyond your day-to-day to stretch you to think outside the box Minimum Qualifications High school diploma or GED or equivalent 1 year or more years insurance claims or pre-authorization or medical benefits work experience Preferred Qualifications Associate’s degree 1 year or more clinical laboratory Revenue Cycle Management (RCM) experience Additional Job Standards Ability to work remotely from a private, quiet workspace Reliable high‑speed internet connection (minimum 50 Mbps) Proficiency with Microsoft Office (Word, Excel, Outlook) Strong customer service, time management, and organizational skills Excellent verbal and written communication abilities High attention to detail with the ability to manage multiple priorities Solid understanding of medical terminology, insurance guidelines, and healthcare regulations Self‑motivated, collaborative, and willing to take initiative to get work done Strong work ethic with flexibility and a commitment to supporting positive patient outcomes Enjoys problem‑solving in a fast‑paced, team‑oriented, and evolving environment Provide responsive, professional support to providers, patients, and insurance representatives regarding prior authorization status and requirements Application Window Closes: 4/20/2026 Pay Range: $17.75 - $19.50 All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. At Labcorp we have a passion for helping people live happy and healthy lives. Every day, we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! The Prior Authorization Specialist supports Labcorp’s Prior Authorization program by completing payer‑required pre‑billing activities to ensure timely and accurate payment for services. This role reviews medical policies, initiates prior authorizations, performs benefit investigations, provides patient cost estimates, and responds to billing‑related inquiries from clinicians and patients while collaborating with Sales, Operations, Billing, and Lab teams to support patient and client needs. Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Process and post remittances, research payer websites, and manage aged accounts receivable. | High school diploma and at least one year of accounts receivable experience required, healthcare billing or claims processing preferred. | Hours: Monday - Friday 8am - 5pm EST RESPONSIBILITIES: · Process and post electronic remittance from all assigned payers within the expected Turnaround Time, includes using macros and other computer-based tools and multiple systems · Meet weekly and monthly production goals after training · Research payer websites to obtain posting backup · Identify issues and trends with assigned payers · Ensure aged account receivables are handled according to Standard Operating Procedure · Communicate with leadership and partner teams to ensure accurate and timely processing of remittance Minimum Qualifications · High School Diploma or GED equivalent · 1 year or more accounts receivable Preferred Qualifications · 1 year or more Revenue Cycle Management experience · 1 year or more work experience in healthcare, claims, explanation of benefits, cash posting or billing Additional Job Standards · Manage time and tasks independently while maintaining productivity · MS Office and Excel experience · Strong communication skills · Flexible to ever-changing priorities · Saturday rotation schedule At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives! This Accounts Receivable Specialist is responsible for posting AR and electronic/manual remittance from private and government payers into the billing system. Posting electronically requires multiple reports, macros and tools to balance files to money received. Application Window closes: 4/18/2026 Hours: Monday - Friday 8am to 5pm EST Pay Range: $17.75 - $21.00 Hour All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Lead a global team of senior platform engineers managing ITSM incidents, support tools, and employee performance in a hybrid work environment. | 5-7 years experience, BS in Computer Science or equivalent, ITIL Foundations and cloud certifications preferred, strong troubleshooting and management skills. | Duties And Responsibilities • Leads a global team of senior level platform engineers responsible for design, testing, deployment, and problem resolution of enterprise end user technology. • Applies essential skills and principles to manage the team's efficiency, and build a positive team environment • Manage day-to-day ITSM incidents, requests and escalations ensuring best in class user experience. • Administer enterprise support tools and platforms. • Attend and conduct meetings with the business and IT teams to manage and deliver solutions. • Produce ad hoc reports using PowerBI and other industry standard platforms. • Employee management: • Track time and attendance. • Conduct regular 1:1 meeting with team members. • Lead periodic (monthly and yearly) performance appraisals and development discussions. Minimum Education And Experience Required • BS in Computer Science, or 5 - 7 years equivalent real world work experience Preferred Qualifications • CompTIA A+, Security, Cloud Certification • AWS Cloud Certification • Apple Support Professional Certification • CCIE Certification • ITIL Foundations Certification Skills And Competencies • Troubleshooting expert • Excellent organizational skills with the ability to work in a challenging environment, multitask, and take ownership of tasks and projects until completion. • Motivate and mentor the team and colleagues. • Ability to engage and partner with IT and business SMEs to resolve complex problems. • Proven working experience as an IT Manager or relevant experience in a global organization. • Exceptional knowledge of technical management, information analysis and of computer hardware/software systems • Firsthand experience delivering and supporting client/ server computer solutions. • Ability to manage personnel in person and remotely. • Technical writing Working Conditions • This is an in-office, or work from home position. • Some travel required Application Window closes 10/14/2025 Pay Range: $110,000 - $150,000 annually All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp Is Proud To Be An Equal Opportunity Employer Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
The Senior Commercial Analyst will provide critical support to Sales, Proposal Management, and Finance departments by delivering actionable insights and data-driven recommendations. This role involves developing commercial data analysis, executing sales compensation plans, and conducting financial analyses to support senior management decision-making. | Candidates must have a minimum of three years of relevant work experience and a Bachelor's degree in Business, Accounting, or Finance. Strong financial analysis skills, advanced Excel proficiency, and experience with BI tools are essential for this role. | Labcorp is seeking a highly analytical and detail-oriented Sr. Commercial Analyst to join our Commercial Development team. This role provides critical support to our Sales, Proposal Management, and Finance departments by delivering actionable insights and data-driven recommendations. The ideal candidate will thrive in a fast-paced environment and play a key role in driving strategic decisions through financial and commercial analysis. Job Responsibilities Assist with the development and analysis of commercial data to support budgeting and backlog forecasting. Execute and track sales compensation plans, including quarterly and annual commission payouts. Develop tools and utilize systems to enhance visibility into business performance. Conduct ad-hoc financial analyses to support senior management decision-making. Provide ongoing analytical support to Sales, Proposal Management, and Finance teams. Support global Sales with periodic reporting and presentations, including: Bi-weekly Executive Sales reports Monthly Analytics Dashboards Weekly Contracts Reports Recommend improvements to reporting tools and systems to optimize data flow and performance metrics. Perform month-end closing tasks, ensuring accurate order capture and reporting. Contribute to integration efforts across laboratories to streamline commercial operations. Job Requirements A minimum of three years of relevant work experience with a Bachelor’s degree required (BA/BS in Business, Accounting, Finance); In the absence of a degree, a minimum of five years of relevant work experience is required. 3–5 years of direct finance experience; CRO industry experience strongly preferred. Strong background in financial analysis and commercial reporting. Experience working with clients and cross-functional teams. Advanced Excel skills (e.g., algorithms, macros, pivot tables). Experience with Tableau or similar BI tools (Power BI preferred). Exceptional math proficiency and attention to detail. Strong time management, prioritization, and organizational skills. Excellent written and verbal communication abilities. Ability to work collaboratively and adapt to changing environments. Demonstrated ability to innovate, drive results, and pursue process excellence. Application Window Closes: 10/18/2025 Pay Range: $53,200 - $95,000 (State minimum wages apply if higher) Shift: Monday - Friday, 8:00 AM - 5:00 PM EST, Standard Business Hours All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part-Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
The Senior Commercial Analyst will provide critical support to Sales, Proposal Management, and Finance departments by delivering actionable insights and data-driven recommendations. This role involves developing commercial data analysis for budgeting, tracking sales compensation plans, and conducting financial analyses to support senior management decision-making. | Candidates must have a minimum of three years of relevant work experience and a Bachelor's degree in Business, Accounting, or Finance. Strong financial analysis skills, advanced Excel proficiency, and experience with BI tools are essential. | Labcorp is seeking a highly analytical and detail-oriented Sr. Commercial Analyst to join our Commercial Development team. This role provides critical support to our Sales, Proposal Management, and Finance departments by delivering actionable insights and data-driven recommendations. The ideal candidate will thrive in a fast-paced environment and play a key role in driving strategic decisions through financial and commercial analysis. Job Responsibilities Assist with the development and analysis of commercial data to support budgeting and backlog forecasting. Execute and track sales compensation plans, including quarterly and annual commission payouts. Develop tools and utilize systems to enhance visibility into business performance. Conduct ad-hoc financial analyses to support senior management decision-making. Provide ongoing analytical support to Sales, Proposal Management, and Finance teams. Support global Sales with periodic reporting and presentations, including: Bi-weekly Executive Sales reports Monthly Analytics Dashboards Weekly Contracts Reports Recommend improvements to reporting tools and systems to optimize data flow and performance metrics. Perform month-end closing tasks, ensuring accurate order capture and reporting. Contribute to integration efforts across laboratories to streamline commercial operations. Job Requirements A minimum of three years of relevant work experience with a Bachelor’s degree required (BA/BS in Business, Accounting, Finance); In the absence of a degree, a minimum of five years of relevant work experience is required. 3–5 years of direct finance experience; CRO industry experience strongly preferred. Strong background in financial analysis and commercial reporting. Experience working with clients and cross-functional teams. Advanced Excel skills (e.g., algorithms, macros, pivot tables). Experience with Tableau or similar BI tools (Power BI preferred). Exceptional math proficiency and attention to detail. Strong time management, prioritization, and organizational skills. Excellent written and verbal communication abilities. Ability to work collaboratively and adapt to changing environments. Demonstrated ability to innovate, drive results, and pursue process excellence. Application Window Closes: 10/18/2025 Pay Range: $53,200 - $95,000 (State minimum wages apply if higher) Shift: Monday - Friday, 8:00 AM - 5:00 PM EST, Standard Business Hours All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part-Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.
Pickup, transport, and delivery of medical specimens and lab supplies while providing excellent client service and safely operating a company vehicle. | High school diploma or equivalent, valid driver's license with clean record, punctuality, customer service experience, ability to lift 50 lbs, and strong organizational skills. | Requirements: • High School Diploma or equivalent is preferred. • Must have a Valid Driver's License and clean driving record. • Must be at least 21 years’ old. • Previous driver/courier experience is preferred. • Customer service experience is a plus. • Very punctual with strong time management skills • Strong attention to detail and organizational skills • Ability to problem solve customer issues. • Able to lift to 50 lbs. If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today! Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. LabCorp seeking a Service Representative/Courier to join our team in Metairie LA. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients. OPTIONAL: Included with this position is a company vehicle to use for the route. In addition, for only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use. If you choose to use the company vehicle for personal use all gas, tolls and maintenance are covered by the company. The schedule for this position will be Monday-Friday 10:00am-6:30pmwith a 30-minute lunch includes a weekend rotation. Job Duties/Responsibilities: • Load all necessary suppliers needed for the daily pickups. • Complete daily pick-up schedule in a timely manner • Deliver all daily picks to your branch at the end of your shift. • Handle all specimens and lab samples in safe and efficient manner. • Safely operate company vehicle and obey all traffic laws. • Utilize handheld electronic device to manage daily picks up. • Work directly with dispatcher for additional pick-ups as needed. • Evaluate traffic patterns, alternative routes and weather conditions as needed. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Lead pricing strategy and negotiations for global commercial business, collaborate with cross-functional teams, and develop financial policies to drive growth and profitability. | Requires BS degree or equivalent experience, 15+ years in healthcare/pharma/CRO pricing or commercial roles, strong negotiation and leadership skills, and ability to work remotely with some travel. | Strategic Pricing Director – Remote, United States Pay range: $130,000.00 -$168,000.00 At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives! Reporting to the Senior Director of Pricing Strategy, the Strategic Pricing Director is responsible for the pricing function of the Global Early Development and Chemistry Solutions business. The Director will work across Commercial Development, Business Operations, Project Management and our Commercial team. Responsibilities: • Support pricing strategies for Global Early Development and Chemistry Solutions to drive growth and safeguard profitability • Support the development and implementation of financial policies, processes, and tools for global Early Development and Chemistry Solutions pricing • Partner with sales/business leadership to develop client and service line specific commercial strategies • Negotiate pricing and commercial terms for strategic client agreements including being a lead negotiator and having direct client contact • Partner with internal teams to support integration of pricing and commercial policies for new services • Collaborate with leadership from operations, sales, finance, and executive management to ensure alignment of commercial strategies Provide input for RFP/RFI commercial related responses, MSA review and negotiation, and individual project discounting Motivate and develop employees into future company leader Minimum education and experience required: • BS degree in Finance, business, science or associates degree with 15 years of relevant experience, or Associates degree with 17+ years of experience • Relevant experience in Healthcare / Pharma / CRO industry is required, showing a progressive increase in responsibilities Preferred: • MBA or Master’s degree Additional Skills/Competencies: • Proven experience to think strategically and execute • Strong negotiation skills to successfully close deals • Demonstrated leadership ability • Excellent written, verbal, and interpersonal skills • Ability to come to agreement through discussion and compromise and effect change where persuasion is required • Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact • Comfortable with a fast-paced and agile working environment. • Ability to interact with employees with a variety of sociocultural backgrounds • Strong planning, organizational, and problem-solving skills • Demonstrated high degree of self-starting initiative and ability to work collaboratively • Remote base employee willing to accommodate different time zones, when necessary, in support of the global organization • Occasionally working extended hours to adhere to client deliverable timelines • Ability to travel domestically and globally 10%- 25% of the time Application window closes: 10/17/2025 Schedule/Shift: Mon-Fri, 8am-5pm EST All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Compensation may also include discretionary short- and long-term incentive packages. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Manage and grow a large existing book of business in a defined territory by educating clients, upselling products, resolving issues, and ensuring customer retention. | Bachelor’s degree preferred, 3+ years sales or account management experience preferred, strong communication and customer service skills, ability to travel and valid driver’s license required. | Recognized as one of Forbes 2022 World’s Best Employers and named to Fast Company magazine’s list of 2022 Most Innovative Companies, Labcorp is seeking to hire a Key Account Executive who will be the forward face of our company and engage existing and prospective clients alike at all levels. This is a unique opportunity to join a leading global life sciences company and a team focused on advancement in patient health and powers clear, confident decisions through its diagnostics and drug development offerings; selling the benefits of Labcorp in outpatient healthcare offices. As a Key Account Executive, you will be responsible for managing a large existing book of business while also introducing focus specialty products, analytical platforms and workflow efficiencies to our clients. The territory for this position will cover Savannah, GA and the surrounding area. Candidate must live in Savannah, GA or surrounding area. We are seeking a competitive and collaborative individual with a high degree of communication and business acumen skills who enjoys growing and working with a seasoned, high-performing team across a wide variety of high-growth areas. Job Duties/Responsibilities: Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory Act as a liaison between the client and the LabCorp operations team in relation to client needs Provide ongoing service and problem resolution to customer base Ensure customer retention by providing superior customer service Recommend solutions that are client focused and persuasive Provide account management for client’s day to day operations Upsell current book of business to increase organic growth Work closely with senior sales representatives to grow book of business Continuously provide educational material to the client base Resolve any customer related issues in a timely manner Meet and exceed monthly retention and upsell goals on a regular basis Requirements: Bachelor’s degree is preferred Previous sales experience or account management 3+ years is preferred Experience in the healthcare industry is a plus Proven success managing a book of business Superior customer service skills with the ability to build trust-based relationships Effective communication skills, both written and verbal Ability to deliver results in a fast paced, competitive market Excellent time management and organizational skills Proficient in Microsoft Office Ability to travel overnight as needed Valid driver’s license and clean driving record Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.
Serve as liaison between Labcorp and customers, handle inquiries via calls and internet, provide product education, manage multiple databases, and ensure HIPAA compliance. | High school diploma required, associate degree preferred, prior customer service and contact center experience preferred, knowledge of Microsoft Office required, Salesforce and lab system experience preferred. | Labcorp is seeking a Customer Service Support Representative to join our team at in Houston, TX. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer-centric team in an innovative company. Work Schedule: 1st shift Tuesday - Saturday from 8:00 a.m. to 5:00 p.m. with rotating Holidays Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.For more detailed information, pleaseclick here. Job Responsibilities • Act a liaison between Labcorp, the customer base and clients. • Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet • Speak with customers in a courteous, friendly, and professional manner using protocol procedures • Inquire, clarify, and confirm customer requirements and understanding of the solution • Provide additional customer education and information as needed • Qualify and establish inbound new customers requesting Labcorp's products and services • Work in multiple databases to research complex issues and questions • Notify clients of test results in a timely and accurate manner • Review test forms for accuracy and report any discrepancies • Participate in activities designed to improve customer satisfaction and business performance • Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance Requirements • High School Diploma or GED equivalent required • Associate's degree or higher is highly desired • Previous experience in a customer service role • Experience working in a contact center/call center environment is preferred • Prior healthcare industry, such as a physician's office or a hospital highly is a plus • Knowledge of Microsoft Office suite is required • Experience with Salesforce.com and/or Laboratory Information Systems is preferred • Strong verbal and written communication skills and excellent ability to listen and respond • Must be courteous with strong customer service orientation • Excellent multitasking abilities required • Strong flexibility and the ability to manage and adapt to changing priorities quickly If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us atLabcorp Accessibility. Formore information about how we collect and store your personal data, please see ourPrivacy Statement.
Provide customer support by liaising with clients and internal teams, resolving inquiries, educating customers, managing data in multiple systems, and ensuring HIPAA compliance. | High school diploma required, associate degree preferred, prior customer service experience, knowledge of Microsoft Office, strong communication and multitasking skills, and preferably healthcare or call center experience. | Labcorp is seeking a Customer Service Support Representative to join our team at in Houston, TX. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer-centric team in an innovative company. Work Schedule: 1st shift Tuesday – Saturday from 8:00 a.m. to 5:00 p.m. with rotating Holidays Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Job Responsibilities • Act a liaison between Labcorp, the customer base and clients. • Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet • Speak with customers in a courteous, friendly, and professional manner using protocol procedures • Inquire, clarify, and confirm customer requirements and understanding of the solution • Provide additional customer education and information as needed • Qualify and establish inbound new customers requesting Labcorp's products and services • Work in multiple databases to research complex issues and questions • Notify clients of test results in a timely and accurate manner • Review test forms for accuracy and report any discrepancies • Participate in activities designed to improve customer satisfaction and business performance • Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance Requirements • High School Diploma or GED equivalent required • Associate’s degree or higher is highly desired • Previous experience in a customer service role • Experience working in a contact center/call center environment is preferred • Prior healthcare industry, such as a physician's office or a hospital highly is a plus • Knowledge of Microsoft Office suite is required • Experience with Salesforce.com and/or Laboratory Information Systems is preferred • Strong verbal and written communication skills and excellent ability to listen and respond • Must be courteous with strong customer service orientation • Excellent multitasking abilities required • Strong flexibility and the ability to manage and adapt to changing priorities quickly If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Serve as a liaison translating complex genetic science into clear content, support MSL and marketing teams, and represent the company at scientific conferences. | Master's degree in genetics or related field, 2+ years in human genetics (preferably hereditary cancer/rare diseases), advanced PowerPoint skills, strong communication, and ability to collaborate across teams. | Invitae, part of Labcorp, is hiring a Scientific Communications Liaison to join its team. This position will serve as a strategic bridge between scientific, medical, and commercial teams, ensuring the accurate and impactful translation of complex scientific advancements into clear, engaging content. This role supports Medical Science Liaisons (MSLs) and Marketing by curating educational materials, enhancing scientific messaging, and amplifying presence at conferences. This position will focus on supporting the hereditary cancer and rare disease test menu. We are seeking candidates with a strong background in human genetics. Please note: this position is 100% remote, and candidate can reside anywhere in the US. The schedule for this position will be Monday – Friday, 8am-5pm local time zone. Responsibilities • Act as a liaison between the MSL team, Marketing team and the scientific team • Educate MSLs on new information in the literature and innovations within Labcorp and Invitae • Modify, update and create medical education slide library • Attend and speak at scientific conferences to augment MSL presence • Work with scientific team to translate complex scientific and technical advancements such as artificial intelligence, RNA sequencing, and fine-resolution CNV analysis into clear, compelling content for use by MSL team • Support marketing in the development of sales collateral and training tools • Collaborate in the development of scientific and medical messaging, supporting consistency and accuracy across teams, including marketing, MSLs, and sales • Maintain clinical FAQ documents such as the Evidence Modeling Platform resource • Collaborate with scientific team and medical legal review team to support approval of client-facing slide decks • Collaborate with clinical program managers (CPM)on shared research efforts, or smaller research efforts not included in CPM strategic plan • Engage with scientific team to educate MSL and client facing support teams on new product offerings, especially those in the variant interpretation space, which are highly technical • Act as a technical resource on complex topics to enhance and enrich MSL client communications as well as queries from providers when needed Requirements • Masters degree in Genetic Counseling, Human Genetics, or similar advanced degree • 2 years experience in a human genetics setting, preferably within hereditary cancer and/or rare diseases focus • Previous experience as a Genetic Counselor highly preferred • Advanced PowerPoint skills a must • Ability to convey complicated scientific principles clearly to multiple audiences, both scientific and commercial • Strong verbal and written communication skills • Technical understanding of molecular genetics, genetic testing technology, and variant classification and ability to teach these concepts (not perform them directly) • Ability to work collaboratively with the medical science liaisons as well as sales training, marketing and internal scientific teams and be able to respond and adapt to feedback and needs from these teams • Ability to travel to conferences occasionally Application Window: 9/11/2025 • Salary Range: $120,000 - $155,000 / year All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp Is Proud To Be An Equal Opportunity Employer Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Process and post accounts receivable from various payers, research posting backups, identify payer issues, and communicate with leadership to ensure timely remittance processing. | High school diploma, 1+ year experience in insurance/claims/EOB/cash posting or billing, strong Excel skills, ability to meet production goals and work independently. | ACCOUNTS RECEIVABLE SPECIALIST - SRO At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives! Labcorp is seeking an Accounts Receivable Specialist to join our team in our Revenue Cycle Management Division! This Accounts Receivable Specialist is responsible for posting AR and electronic remittance from private and government payers into the billing system. Posting electronically requires multiple reports, macros and tools to balance files to money received. RESPONSIBILITIES: • Process/post AR from all assigned payers within the expected Turnaround Time (TAT) • Includes using macros and other computer based tools and multiple systems • Research payer websites to obtain posting backup as needed • Identify issues and trends with assigned payers • Ensure aged AR is handled according to Standard Operating Procedure (SOP) • Communicate with leadership and partner teams to ensure accurate and timely processing of remittance • Remain flexible to everchanging priorities REQUIREMENTS: • High School Diploma or equivalent required • Minimum one+ year work experience with any of the following: insurance/claims/EOB/cash posting/billing or accounts receivable required • MUST meet weekly and monthly production goals after training • VERY strong Excel skills; previous computer experience needed • Prior work experience in an office setting or administration a plus • Previous insurance/claims/EOB/cash posting/remittance work experience strongly preferred • Ability to manage time and tasks independently while maintaining productivity • Strong communication skills necessary REMOTE WORK: • Must have high level Internet speed (50 mbps) connectivity • Dedicated work from home space • Ability to focus on work uninterrupted for long periods of time • Will require strong attention to detail and structured work environment Why should I become an Accounts Receivable Specialist at Labcorp? Generous Paid Time off! Medical, Vision and Dental Insurance Options! Flexible Spending Accounts! 401k and Employee Stock Purchase Plans! No Charge Lab Testing! Fitness Reimbursement Program! And many more incentives! Application Window closes: 9/8/2025 Shift: Monday-Friday 8am-5pm (EST) Pay Range: $15/hr-16/Hour (State minimum wages apply if higher) All job offers will bebased on a candidate's skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, pleaseclick here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us atLabcorp Accessibility. Formore information about how we collect and store your personal data, please see ourPrivacy Statement.
Coordinate regional clinical study operations, liaise between global project management, clients, and local departments to ensure study success. | At least 2 years experience, high school diploma required, strong communication and organizational skills, ability to manage study logistics and client interactions. | At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations. Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world’s largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines. The Regional Study Coordinator (RSC) is responsible for the successful delivery of all operations of a clinical study in their specific area of the world. The RSC acts as the appointed liaison between the Global Project Management department, client representatives, and other departments involved in the clinical study to ensure the successful management of regional study responsibilities. The Regional Study Coordinator may communication with the client directly when a task is being delegated by the Global Study Manager. Regular communication is essential with the appointed Global Study Manager who is accountable for the entire protocol. This position must follow the Central Labs Global Project Management strategy and deliver outstanding customer satisfaction and performance. This is a remote opportunity and can be located anywhere in the US. Responsibilities: • Act as regional liaison between Global Study Manager and various CCLS departments involved in the study • Act as regional liaison between assigned Client representatives (eg. CRA, Site Monitors) and the corresponding local CCLS platform; occasionally, the Regional Study Coordinator can represent Global Study Manager in interactions with the main client contact • Close collaboration with the Global Study Manager for all study related aspects that are pertaining to the corresponding local platform and through all study stages, from set-up to closure • Review the study Statement of Work to ensure local feasibility and make appropriate recommendations to the Study Design Lead • Ensure a detailed knowledge of the SOW specifications and very good understanding of how the SOW specifications impact every operational aspect of the clinical trial • Manage day-to-day local study related activities, especially logistics, monitoring and study supplies, keeping the Global Study Manager informed of any study development • Monitor, track and provide resolution to all local study issues, keeping the Global Study Manager in the communication loop The Regional Study Coordinator is expected to interact internally on a regular basis and occasionally with external clients throughout all job duties mentioned above. Experience and Qualifications: • Bachelor's degree preferred; High School Diploma required • At least two years of applicable experience • Demonstrated ability to plan and prioritize tasks and workload in a fast-paced environment • Exceptional communication and organizational skills • Excellent attention to detail and teamwork orientation • Demonstrated ability to facilitate meetings and work with clients Application Window: The application window will close at the end of the day on September 5, 2025. Work Location: US Remote Pay Range: 60-65K per annum All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Design, develop, and maintain scalable data solutions and pipelines while collaborating with stakeholders and leading projects to improve data accessibility and system robustness. | 8+ years development experience with strong database and AWS infrastructure skills, experience in ETL/ELT systems, data orchestration, and ability to lead complex technical projects in an Agile environment. | Invitae joins Labcorp to further the future of genetic testing. Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people! Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life. The mission for the Data Solutions team is to manage and support all data for LabCorp genetics, including patient, analytics, financial, and other information. We ingest data at scale, model new data, manage security and authorization, and work closely with stakeholders to provide data for internal and external customers. The platform provides capabilities to build robust data pipelines, enable stakeholder self-service, manage authorization, and provide data to internal and external users. As a Senior Software Engineer on the Data Solutions, team you will lead the next evolution of data at LabCorp Genetics. Collaborating with cross-functional teams, you’ll manage critical data and create forward-thinking solutions to provide data across the organization, improve the understandability of data, and enable new, novel applications to manage patient data and enable genetics research. We’re transforming the genetics industry by making testing affordable, accessible, and empowering individuals to make informed health decisions throughout every stage of life. Duties and Responsibilities: • Design, develop, test, deploy, maintain, and enhance the database and software systems in the Data Solutions ecosystem. • Lead individual project priorities, deadlines, and deliverables aligned with the Data Solution team’s roadmap. • Work closely with data scientists, subject matter experts, and other stakeholders to ensure that the database and applications functionality meets the user needs. • Architect and implement new features and improve components to improve robustness, increase performance, implement strong security, and enable stakeholder self-service to rapidly enhance the system and access data. • Identify and advocate for foundational work that can support work across the Data Solutions organization, workflow improvements, and new technologies with sizable potential impact focused on paying down technical debt. • Take part in the Data Solutions team's on-call rotation to provide production support for critical business operations, ensuring that test order turnaround times remain un-impacted. • Help level up the team through mentorship and training on design techniques, coding standards, and overall engineering excellence. • Provide insightful and comprehensive feedback on code reviews for all applications owned by the Data Solutions team. • Raise the technical bar for how we develop complex, scalable, and reliable systems. Minimum Education and Experience Required: • Bachelors degree in Engineering, Computer Science, IT or related field. • 8+ years progressive development experience Preferred Qualifications: • Background in high-performance data warehousing and analytics in life sciences, pharma/biotech, or high-tech industries with an aptitude for building scalable and resilient Data Platforms and pipelines. • A desire to make an impact in the genetic testing industry. Skills and Competencies: • Demonstrated excellence in one or more technical stacks from infrastructure to application code with strong database experience. We use AWS, Snowflake, SQL, Kubernetes, Kafka, Spark and Scala using Terraform, GitHub Actions, and New Relic as the observability & monitoring platform. • Deep technical expertise and a passion for high-performing database applications, with robust data models, a comprehensive data catalog, and strong data governance and security. • Deep experience with ETL/ELT systems to ingest and transform data with high reliability, data quality and performance. • Experience with dbt (Data Build Tool) or related system to transform data using SQL. • Pipelines using FiveTran or related tools. • Streaming data capture experience using Debezium or related tools. • Experience with data orchestration using Argo/Airflow or similar tools. • Demonstrated strong background and skills in AWS infrastructure. • Experience collaborating with stake-holders to enable stakeholder self-service, define data models, enhance existing systems, and provide data in a timely manner. • Ability to work independently and as part of a team. • Strong collaboration and communication skills to foster and effectively work with highly inclusive and diverse teams. • Experience working with Agile development methodologies and practices. • Demonstrated ability to design and deliver complex features in high-quality code across software systems. • Demonstrated ability at taking large, complicated technical projects and breaking down the work into clear stages and deliverables. • Ability to communicate how engineering system design relates to company priorities and outcomes • Exceptional written and verbal communication skills especially across distributed and different technical aptitude teams. Ability to clearly articulate our technical capabilities and limitations to stakeholders if called upon. • Experience with on-call and production support for a business critical application. • Works to develop a deep understanding of latest technologies and trends and how these trends can impact our work at Invitae and spreads this knowledge to teammates. Working Conditions: • Remote position potential • Infrequent travel for meetings Application Window open until: 09/05/25 Pay Range: $100,000/yr - $161,175K/yr All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. LBP Eligible Position: The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
The Customer Service Support Representative will act as a liaison between LabCorp, customers, and patients, resolving routine requests and providing product education. They will ensure timely notification of test results and participate in activities to improve customer satisfaction. | A High School Diploma or GED is required, with an Associate's degree preferred. Previous customer service experience, especially in a healthcare setting, is highly desired. | LabCorp is seeking a Customer Service Support Representative to join our STAT Team. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. APPLICANT WINDOW CLOSES August 28, 2025 PAY RANGE $16 - $25 All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Work Schedule: Tuesday - Saturday 1030pm - 7am PST (Additional hours and overtime as needed) Work Location: Remote Job Responsibilities: Act as a liaison between LabCorp, the customer base and patients Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet Speak with customers in a courteous, friendly, and professional manner using protocol procedures Inquire, clarify, and confirm customer requirements and understanding of the solution Provide additional customer education and information as needed Qualify and establish inbound new customers requesting LabCorp's products and services Work in multiple databases to research complex issues and questions Notify clients of test results in a timely and accurate manner Review test forms for accuracy and report any discrepancies Participate in activities designed to improve customer satisfaction and business performance Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance Job Requirements: High School Diploma or GED equivalent required Associate's degree highly desired Previous experience in a customer service role Experience working in a contact center/call center environment is preferred Prior healthcare industry, such as a physician's office or a hospital highly is a plus Knowledge of Microsoft Office suite is required Experience with Salesforce.com and/or Laboratory Information Systems is preferred Strong verbal and written communication skills and excellent ability to listen and respond Must be courteous with strong customer service orientation Excellent multitasking abilities required Strong flexibility and the ability to manage and adapt to changing priorities quickly Bilingual in English and Spanish highly desirable If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
The Customer Service Support Representative will act as a liaison between LabCorp, customers, and patients, resolving routine customer requests and providing product education. They will ensure timely notification of test results and participate in activities to improve customer satisfaction. | Candidates must have a High School Diploma or GED and previous customer service experience, preferably in a contact center or healthcare setting. Knowledge of Microsoft Office and strong communication skills are essential. | The schedule for the position will be 8am - 430pm EST TIME ZONE PAY RANGE $16 - $25 All job offers will be based on a candidate’s skills prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. APPLICANT WINDOW CLOSES AUGUST 28, 2025 If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is seeking a Customer Service Support Representative to join our team. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. Requirements High School Diploma or GED equivalent required Previous experience in a customer service role Experience working in a contact center/call center environment preferred Current or previous Labcorp experience Prior healthcare industry, such as a physician's office or a hospital highly is a plus Knowledge of Microsoft Office suite is required Experience with Salesforce.com and/or Laboratory Information Systems is preferred Strong verbal and written communication skills and excellent ability to listen and respond Must be courteous with strong customer service orientation Excellent multitasking abilities required Strong flexibility and the ability to manage and adapt to changing priorities quickly Job Duties/Responsibilities Act a liaison between LabCorp, the customer base and patients Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet Speak with customers in a courteous, friendly, and professional manner using protocol procedures Inquire, clarify, and confirm customer requirements and understanding of the solution Provide additional customer education and information as needed Qualify and establish inbound new customers requesting LabCorp's products and services Work in multiple databases to research complex issues and questions Notify clients of test results in a timely and accurate manner Review test forms for accuracy and report any discrepancies Participate in activities designed to improve customer satisfaction and business performance Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
The Accounts Receivable Specialist is responsible for processing accounts receivable transactions, including adjustments, refunds, and cash posting. The role requires maintaining department standards and quality expectations while performing duties with general supervision. | Candidates must have a High School Diploma and at least one year of relevant experience in accounts receivable or related fields. Strong Excel skills and the ability to manage time independently are essential. | At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives! This position is responsible for the specialized processing of accounts receivable transactions in the functional areas of ERO (Electronic Remittance operations), Cash Applications, Cash Posting, and Negative Balances. Responsibilities and duties may include but are not limited to processing a high volume of adjustments/refunds, cash posting, research, and communications while maintaining department standards and quality expectations. Supports inventories and reports variances of possible concern. Follows department standard operating procedures for all processes. Duties performed with general supervision. Responsibilities and duties may include but are not limited to: Processing a high volume of out of balance adjustments/refunds within the assigned completion date Research and communications while maintaining department standards and quality expectations Supports inventories and reports variances of possible concern Follows department standard operating procedures for all processes Duties performed with general supervision License/Certification/Education: Requires a High School Diploma or equivalent. Minimum one+ year work experience with any of the following: insurance/claims/EOB/cash posting/billing or accounts receivable required Previous Labcorp RCM work experience preferred Prior work experience in the healthcare industry preferred MUST meet weekly and monthly production goals after training Strong Excel skills; previous computer experience needed Ability to manage time and tasks independently while maintaining productivity Must meet weekly and monthly production goals after training Strong communication skills necessary · REMOTE WORK: Must have high level Internet speed (50 mbps) connectivity Dedicated work from home space Ability to focus on work uninterrupted for long periods of time Will require strong attention to detail and structured work environment Why should I become an Accounts Receivable Specialist at Labcorp? · Generous Paid Time off! · Medical, Vision and Dental Insurance Options! · Flexible Spending Accounts! · 401k and Employee Stock Purchase Plans! · No Charge Lab Testing! · Fitness Reimbursement Program! · And many more incentives! Pay Range: $15.00-16.00 or State/Local minimum wage, if higher. All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Application window closes: 8/26/2025 Shift: Monday-Friday 8am-5pm (EST) Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.
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