Kyriba

Manage client relationships, identify expansion opportunities, and close sales deals within a SaaS financial technology context. | 5+ years of enterprise SaaS sales experience, strong client relationship skills, and understanding of financial solutions. | Dream Big. Go Beyond. Be Unstoppable. About Us Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise. We're on a mission to become the most sought-after cloud technology company globally. We think big, innovate relentlessly, and challenge the status quo every day. If you are a problem-solver who’s ready to push boundaries and achieve more than you thought possible-you'll find an exceptional career within an extraordinary business. What you’ll do Client Retention and Expansion Own the commercial relationship for your portfolio of accounts. Identify, Mature and Close expansion opportunities. Develop and grow relationship with our clients within your portfolio of accounts (Upsell – cross sell). Conduct business meetings with clients to support the understanding of the account and uncover business initiatives and pain points that can create upsell opportunities. Partner with internal and external resources to support customer success. Navigate the renewal process timely and efficiently to achieve retention targets. Build and manage a robust pipeline of qualified opportunities within your assigned territory. Sales Execution Collaborate cross-functionally with team members and business partners to define approaches and goals as part of the upsell sales cycle. Deliver compelling presentations and demonstrations that articulate Kyriba's value proposition and effectively differentiate KYRIBA offerings from competitive alternatives. Effectively navigate multiple levels of customer management including: procurement, legal, and security reviews to close deals successfully. Pipeline & Forecast Management Maintain accurate forecasting in Salesforce.com with disciplined pipeline management and opportunity progression. Generate leads through social selling (LinkedIn Sales Navigator), networking, industry events (Kyriba Live), and strategic outreach. Partner with BDRs and Marketing to convert qualified leads into opportunities. What you bring Required Qualifications 5+ years of enterprise SaaS sales experience with a proven track record of exceeding quota. Ability to build strong relationships with Clients based on reliance & expertise. Strong understanding of corporate finance, treasury operations, or financial technology solutions. Experience managing full sales cycles from prospecting through contract negotiation and close as well as renewal cycles. Excellent communication skills – ability to articulate complex value propositions clearly and compellingly. A charismatic team player, with the proven ability to be part of a high-performance organization. Proficiency in Salesforce.com and sales productivity tools (Gong, LinkedIn Sales Navigator, etc.). Bachelor's degree in Business, Finance, or related field. Preferred Qualifications Account Management Experience with treasury management systems (TMS), ERP solutions, or financial software. Background in corporate treasury, cash management, or financial risk management. Willingness to travel up to 30-40% for customer meetings, industry events, and team meeting. Our Values Guide Everything We Do Think Big & Constantly Innovate: We have the confidence to think big, embrace change, challenge the status quo, and continuously evolve - incorporating new technologies and driving industry progress. Put our Customers’ Needs First: We are passionate about delivering the highest value for our customers and supporting them with end-to-end care throughout their journey with us. Act with Integrity: Integrity is at the heart of everything we do. We take personal responsibility for our actions, own our decisions, and honour each other’s contributions. We empower each other through honesty, respect, trust and transparency. Work as One Team: We are driven by our common goals and share in each other’s successes and failures, learning and working together as a team where everyone can bring their best selves. Strive for Excellence while Having Fun: We enjoy tackling new challenges together, and revel in continuous improvement as we deliver, with ultimate professionalism, the very best for our customers, while exceeding our own expectations. At Kyriba we value pay transparency and fairness. For new hires, the annual base salary range for this role is: $128,050.00 - $161,950.00 annual salary based on a full-time schedule. Salary can progress beyond this range through sustained performance and demonstrated success in the role. In addition to base pay, this position may be eligible for variable compensation (eg. performance bonus or commission-based plan) and/or a long-term incentive. The final package will be determined by factors such as skills, experience and qualifications. Kyriba also offers a comprehensive range of health, welfare and wellbeing benefits designed to support both your professional and personal life. Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information. See EEO Law. If you require a reasonable accommodation to complete any part of the application or interview process, or to perform essential job functions, please contact us at TArequests@kyriba.com. Requests will be handled confidentially and in accordance with applicable local laws.

Manage and develop high-value client relationships, lead the entire sales cycle, and collaborate across teams to drive revenue growth. | 5-10+ years of experience in selling complex enterprise cloud software, with a strong record of lead generation, closing, and navigating complex sales processes, preferably in SaaS and financial technology sectors. | Dream Big. Go Beyond. Be Unstoppable. About Us Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise. We're on a mission to become the most sought-after cloud technology company globally. We think big, innovate relentlessly, and challenge the status quo every day. If you are a problem-solver who’s ready to push boundaries and achieve more than you thought possible-you'll find an exceptional career within an extraordinary business. What you’ll do Utilize networking and prospecting skills to generate leads and identify opportunities in your given remit Develop and manage high-value relationships with key customer stakeholders. Assume ownership of the entire sales process from prospecting to closing. Coordinate and lead responses to RFIs/RFPs/RFQs. Provide feedback to Management and Marketing teams on prospects reactions and questions about Kyriba’s solutions. Collaborate with other Kyriba teams including pre-sales, product, value engineering, operations, finance, marketing, and legal. Travel throughout sales territory to cultivate relationships with customers, partners, and related associations. Ensures opportunities are accurately reflected and maintained in Salesforce, providing weekly updates, monthly projections and quarterly committed forecasts of sales activity and volume to Kyriba NORAM Sales management team. What you bring 5 - 10+ years of experience selling complex enterprise cloud software, ideally in federal/public sector/healthcare/higher (This is a core requirement). Exhibits a natural “hunter” mentality and possesses outstanding ability to close sales. Proven record and strong capability to generate leads, pursue opportunities and conclude business. Experience selling business applications to business users in identified verticals. Strong background SaaS products in Treasury, Payments, FX / Currency Risk, Supply Chain Finance is a big plus. Experience with comprehensive account planning, relationship mapping, and business strategy mapping following sales methodologies like Target Account Selling or similar. A proven track record of navigating significant complexities and obstacles by bringing innovation and creativity to the sales process, whilst meeting the varying demands of multiple stakeholders. Possesses strong sensibility for technology. An unrelenting focus on customer related challenges. Strong in consultative and insight-based selling. Experience articulating complex solutions to multiple decision makers and executives. Proven ability to grow revenue and manage accounts. Knowledge of Cloud SaaS industry. Experience analyzing data trends. Our Values Guide Everything We Do Think Big & Constantly Innovate: We have the confidence to think big, embrace change, challenge the status quo, and continuously evolve - incorporating new technologies and driving industry progress. Put our Customers’ Needs First: We are passionate about delivering the highest value for our customers and supporting them with end-to-end care throughout their journey with us. Act with Integrity: Integrity is at the heart of everything we do. We take personal responsibility for our actions, own our decisions, and honour each other’s contributions. We empower each other through honesty, respect, trust and transparency. Work as One Team: We are driven by our common goals and share in each other’s successes and failures, learning and working together as a team where everyone can bring their best selves. Strive for Excellence while Having Fun: We enjoy tackling new challenges together, and revel in continuous improvement as we deliver, with ultimate professionalism, the very best for our customers, while exceeding our own expectations. At Kyriba we value pay transparency and fairness. For new hires, the annual base salary range for this role is: $133,250.00 - $168,575.00 annual salary based on a full-time schedule. Salary can progress beyond this range through sustained performance and demonstrated success in the role. In addition to base pay, this position may be eligible for variable compensation (eg. performance bonus or commission-based plan) and/or a long-term incentive. The final package will be determined by factors such as skills, experience and qualifications. Kyriba also offers a comprehensive range of health, welfare and wellbeing benefits designed to support both your professional and personal life. Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information. See EEO Law. If you require a reasonable accommodation to complete any part of the application or interview process, or to perform essential job functions, please contact us at TArequests@kyriba.com. Requests will be handled confidentially and in accordance with applicable local laws.

Define and drive operational excellence, build leadership teams, shape support strategy, and collaborate across departments. | 7+ years of leading regional or global customer service teams in SaaS or tech, with proven leadership in high-growth environments, excellent communication, and ability to manage complex, fast-paced operations. | Job Description: • Define and drive operational excellence for Kyriba Support across the region • Build a high-performing leadership team • Shape the end-to-end customer support strategy for the region • Develop and empower Support Managers • Set the strategy, operating model, and performance standards for high-quality resolutions • Evolve support from a reactive function into a proactive partner across the customer lifecycle • Accountable for SLA performance, CSAT, quality, and cost efficiency • Partner with Product, Engineering, and Customer Success to translate customer signals into product improvements Requirements: • Bachelor's degree (MBA or advanced degree preferred) • 7+ years of leading regional or global multi-channel customer service teams • Proven track record of building high-performing leadership teams in SaaS, FinTech, or technology-driven organizations • Customer value and service quality commitment • Ability to remain calm and decisive under pressure • Exceptional communication and organizational skills • Strong ability to lead through influence and collaborate effectively across Product, Engineering, Technology, and Customer Success • Comfortable navigating ambiguity and complexity in a fast-paced, high-growth environment • Up to 15% travel required, including international travel Benefits: • health, welfare and wellbeing benefits designed to support both your professional and personal life • performance bonus or commission-based plan and/or a long-term incentive

Develop and execute partner marketing strategies, create co-branded campaigns, and analyze performance metrics. | Experience in B2B partner/channel marketing, enterprise SaaS or financial tech, and working with technology ecosystem partners. | Dream Big. Go Beyond. Be Unstoppable. About Us Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise. We're on a mission to become the most sought-after cloud technology company globally. We think big, innovate relentlessly, and challenge the status quo every day. If you are a problem-solver who’s ready to push boundaries and achieve more than you thought possible-you'll find an exceptional career within an extraordinary business. Kyriba is seeking a strategic and results-driven Channel Partner Marketing Manager to accelerate growth through our partner ecosystem. This role will be instrumental in developing and executing marketing strategies for both our reseller channel partners and ISV (Independent Software Vendor) partners, including strategic technology alliances with industry leaders such as Workday. Our reseller channel represents a strategic lever for growth, and our ISV partnerships are pivotal to our go-to-market success. The ideal candidate will forge strong relationships with partner marketing teams, create compelling co-marketing programs, and drive pipeline generation through our partner ecosystem. Key Responsibilities Partner Program Development & Execution Develop and execute comprehensive go-to-market strategies with reseller and ISV partners Utilizing the Partner Program framework and tiering criteria; build joint marketing plans with partners, from messaging and positioning to pipeline generation and revenue acceleration Create scalable partner marketing programs and toolkits that can be leveraged across the global partner ISV/Reseller ecosystem Design and implement integrated campaigns, including product launches, webinar series, industry events, and content marketing initiatives Relationship Management Act as the primary marketing liaison for assigned strategic partners, building trusted relationships with partner marketing counterparts Collaborate closely with partner sales teams to align marketing activities with business objectives Work with major technology partners (Workday, ServiceNow, and others) to develop joint value propositions and co-marketing opportunities Enable partners with marketing resources, messaging frameworks, and campaign assets Campaign & Content Creation Develop co-branded marketing materials, case studies, solution briefs, and sales enablement content Coordinate joint webinars, events, and digital campaigns with partners Collect and package partner success stories, use cases, and customer testimonials Create partner-specific content that highlights integrated solutions and joint value propositions Performance & Analytics Establish KPIs and success metrics for partner marketing initiatives Track and report on campaign performance, lead generation, and pipeline contribution Analyze ROI of partner marketing investments and optimize programs based on data insights Provide regular updates to leadership on partner marketing performance and opportunities Cross-Functional Collaboration Partner with internal teams including Product Marketing, Demand Generation, Sales, and Channel Sales Align partner marketing activities with broader company marketing strategies and campaigns Coordinate with Communications and PR teams on partner announcements and thought leadership Required Qualifications Experience 5-7 years of B2B marketing experience, with at least 3 years focused on partner or channel marketing Proven track record of developing and executing successful co-marketing programs with reseller and/or ISV partners Experience marketing enterprise software, SaaS solutions, or financial technology preferred Demonstrated success working with technology ecosystem partners (cloud platforms, enterprise software vendors, system integrators) Skills & Competencies Strategic Thinking: Ability to develop partner marketing strategies that align with business objectives and drive measurable results Relationship Building: Strong interpersonal skills with the ability to build and maintain relationships with external partner organizations Project Management: Excellent organizational skills with the ability to manage multiple partner initiatives simultaneously Communication: Exceptional written and verbal communication skills; ability to craft compelling messaging and presentations Analytical Mindset: Data-driven approach to measuring campaign effectiveness and ROI Cross-functional Collaboration: Proven ability to work effectively across multiple internal teams and external organizations Self-Starter: Comfortable working independently in a fast-paced environment with minimal supervision Technical Knowledge Understanding of B2B marketing automation platforms and CRM systems (e.g., Salesforce, Marketo, HubSpot) Knowledge of enterprise technology ecosystems and partnership models Experience with digital marketing channels, including email, social media, and content syndication Preferred Qualifications Experience working with financial technology or treasury management solutions Previous experience marketing solutions that integrate with Workday, ServiceNow, or similar enterprise platforms Background in channel enablement and partner training programs Experience with partner portals and marketing development funds (MDF) management Track record of innovation in partner marketing approaches and tactics Our Values Guide Everything We Do Think Big & Constantly Innovate: We have the confidence to think big, embrace change, challenge the status quo, and continuously evolve - incorporating new technologies and driving industry progress. Put our Customers’ Needs First: We are passionate about delivering the highest value for our customers and supporting them with end-to-end care throughout their journey with us. Act with Integrity: Integrity is at the heart of everything we do. We take personal responsibility for our actions, own our decisions, and honour each other’s contributions. We empower each other through honesty, respect, trust and transparency. Work as One Team: We are driven by our common goals and share in each other’s successes and failures, learning and working together as a team where everyone can bring their best selves. Strive for Excellence while Having Fun: We enjoy tackling new challenges together, and revel in continuous improvement as we deliver, with ultimate professionalism, the very best for our customers, while exceeding our own expectations. At Kyriba we value pay transparency and fairness. For new hires, the annual base salary range for this role is: $123,700.00 - $156,550.00 annual salary based on a full-time schedule. Salary can progress beyond this range through sustained performance and demonstrated success in the role. In addition to base pay, this position may be eligible for variable compensation (eg. performance bonus or commission-based plan) and/or a long-term incentive. The final package will be determined by factors such as skills, experience and qualifications. Kyriba also offers a comprehensive range of health, welfare and wellbeing benefits designed to support both your professional and personal life. Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information. See EEO Law. If you require a reasonable accommodation to complete any part of the application or interview process, or to perform essential job functions, please contact us at TArequests@kyriba.com. Requests will be handled confidentially and in accordance with applicable local laws.

Engage with Kyriba’s customers to drive value realization and ensure business outcomes are met. Manage a diverse portfolio of customers, facilitating executive meetings and establishing success metrics. | Candidates should have 5+ years of experience in Customer Success, Account Management, or Sales, with strong knowledge of SaaS models. A four-year undergraduate degree is preferred, along with expert relationship-building and problem-solving skills. | It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Who We Are Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of all sizes to improve their financial performance and increase operational efficiency. Kyriba’s real-time data and AI-empowered tools empower its 3,000 customers worldwide to quantify exposures, project cash and liquidity, and take action to protect balance sheets, income statements and cash flows. For more information, visit www.kyriba.com. Who You Are You possess strong business acumen and the ability to interpret and utilize industry and company information to understand customers’ needs and effectively communicate how we’ll help them become best run organizations. You are a Customer Success professional who consults with customers to uncover and help achieve their business goals. You cultivate C-level relationships and bring data driven insights to life. You will also be responsible for developing high-trust relationships with your customers, measured through growth, attrition, retention, and relationship health. This is a strategic role working with our customers, Kyriba’s internal teams, and has central importance to our ongoing success as a company. How You Will Contribute Engage with Kyriba’s customers to drive and accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions & success service entitlements, consequently achieving mutual success across the customer lifecycle. Manage a diverse portfolio of customers, including large global businesses and customers with a high-level of complexity, focus and intensity Proactively engage customers to ensure they adopt full functionality to get maximum value from Kyriba Facilitate executive meetings that measure progress and business impact Strong outcome focused, drive to deliver value to customers in support of profitable growth and retention goals. Establish success metrics, annual goals and key objectives with the customer. Leverage data & tools to track and deliver these metrics and goals. Forecast risk of revenue loss in account base by anticipating and planning for your customers’ needs Develop and document advanced, cross-functional, account strategies in Customer Success Plans, deliver success through value and insight relevant and unique to each customer Identify opportunities at customer to grow Kyriba footprint through expansion of services Establish, maintain and grow broad and deep relationships within each customer account, driving a successful customer lifecycle management strategy Facilitate Customer Advisory Counsels and support board member relationships Exercise Self-awareness Prioritize multiple competing priorities and stakeholders Proactively collaborate with cross-functional teams to achieve successful customer outcomes Travel: 30% travel may be expected. Qualifications & Experience Four-year undergraduate degree preferred 5+ years of experience in Customer Success, Account Management, or Sales Strong knowledge of SaaS models and value-based engagement Strong business and financial acumen; treasury domain expertise is a plus Track record of driving client adoption, retention, and growth Expert relationship-building, communication, and stakeholder management skills Advanced problem-solving, negotiation, and organizational abilities Ability to balance multiple priorities and drive results in a dynamic environment High degree of accountability, a “can-do” attitude, and customer empathy Experience facilitating executive-level meetings and advisory boards is a plus Base compensation for this role is: $82,320.00 - $123,480.00 annual salary. In addition to the base pay this position includes a variable compensation. The role might also be potentially eligible to long term Incentive. The final package may vary and will be determined by various factors including candidate profile and ideal qualifications as well as specific cost of living circumstances in some specific locations. Comprehensive benefits package may be found here: www.kyriba.com/company/careers/benefits/ Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information. See EEO is the Law. If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please send an email to HR_NORAM@kyriba.com

Develop and maintain financial models, analyze financial performance, collaborate with business units, prepare financial reports, and drive process improvements in FP&A. | Bachelor's degree in Finance or related field, 5+ years FP&A experience preferably in tech/SaaS, strong financial modeling and data analysis skills, excellent communication, and ability to work in fast-paced environments. | It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. About Kyriba: Kyriba is a global leader in cloud-based treasury, finance, and IT solutions for cash and risk management, payments, and supply chain finance. We are at the forefront of fintech innovation, enabling over 2,000 companies worldwide to manage their liquidity with precision. Position Overview: As a Senior FP&A Analyst at Kyriba, you will play a pivotal role in shaping our financial strategy and ensuring sound financial management. Your analytical skills and strategic insights will support Kyriba's growth objectives and enhance our financial planning processes. Key Responsibilities: Financial Planning & Analysis: Develop and maintain financial models to support forecasting, budgeting, and long-term planning. Analyze financial performance and prepare variance analyses. Business Partnering: Collaborate with business unit leaders to provide insights and recommendations that drive strategic decision-making. Serve as a key financial advisor to cross-functional teams. Reporting: Prepare and present financial reports to senior management, highlighting key performance indicators (KPIs) and financial trends. Ensure accuracy and timeliness in reporting. Data Analysis: Utilize advanced analytical tools and techniques to identify trends, assess business performance, and support data-driven decision-making. Process Improvement: Drive continuous improvement in financial processes and systems, enhancing efficiency and effectiveness. Lead initiatives to automate and streamline FP&A activities. Qualifications: Bachelor's degree in Finance, Accounting, Economics, or related field; MBA or CFA preferred. Minimum of 5 years of experience in financial planning and analysis, preferably in a technology or SaaS environment. Strong proficiency in financial modeling and data analysis tools. Excellent communication and presentation skills, with the ability to convey complex financial concepts to non-financial stakeholders. Proven ability to work collaboratively in a fast-paced, dynamic environment and manage multiple priorities. Why Join Kyriba? Be part of a dynamic, global team shaping the future of financial technology. Opportunities for professional growth and development in a rapidly expanding company. Competitive compensation package, including benefits and performance-based incentives. A culture that fosters innovation, collaboration, and professional excellence. Base compensation for this role is: $114,100.00 - $144,325.00 annual salary. In addition to the base pay this position includes a variable compensation. The role might also be potentially eligible to long term Incentive. The final package may vary and will be determined by various factors including candidate profile and ideal qualifications as well as specific cost of living circumstances in some specific locations. Comprehensive benefits package may be found here: www.kyriba.com/company/careers/benefits/ Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information. See EEO is the Law. If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please send an email to HR_NORAM@kyriba.com

Engage with Kyriba’s customers to drive and accelerate their value realization and ensure business outcomes are met. Manage a diverse portfolio of customers, proactively engaging them to maximize value from Kyriba's solutions. | Candidates should have a four-year undergraduate degree and at least 5 years of experience in Customer Success, Account Management, or Sales. Strong knowledge of SaaS models and excellent relationship-building skills are essential. | It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ** Position is Remote (US) ** Joining Kyriba means becoming part of a team dedicated to your ideas and individual growth, a team that recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible, and inclusive work environment. Our team is committed to diversity, equity, and inclusion, and we work to ensure that our team members feel they belong, are valued, appreciated, and engaged. Who We Are: Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of all sizes to improve their financial performance and increase operational efficiency. Kyriba’s real-time data and AI-empowered tools empower its customers worldwide to quantify exposures, project cash and liquidity, and take action to protect balance sheets, income statements and cash flows. For more information, visit www.kyriba.com. Who You Are: You possess strong business acumen and the ability to interpret and utilize industry and company information to understand customers’ needs and effectively communicate how we’ll help them become best run organizations. You are a Customer Success professional who consults with customers to uncover and help achieve their business goals. You cultivate C-level relationships and bring data driven insights to life. You will also be responsible for developing high-trust relationships with your customers, measured through growth, attrition, retention, and relationship health. This is a strategic role working with our customers, Kyriba’s internal teams, and has central importance to our ongoing success as a company. How You Will Contribute: Engage with Kyriba’s customers to drive and accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions & success service entitlements, consequently achieving mutual success across the customer lifecycle. Manage a diverse portfolio of customers, including large global businesses and customers with a high-level of complexity, focus and intensity. Proactively engage customers to ensure they adopt full functionality to get maximum value from Kyriba Facilitate executive meetings that measure progress and business impact Strong outcome focused, drive to deliver value to customers in support of profitable growth and retention goals. Establish success metrics, annual goals and key objectives with the customer. Leverage data & tools to track and deliver these metrics and goals. Forecast risk of revenue loss in account base by anticipating and planning for your customers’ needs Develop and document advanced, cross-functional, account strategies in Customer Success Plans, deliver success through value and insight relevant and unique to each customer Identify opportunities at customer to grow Kyriba footprint through expansion of services Establish, maintain and grow broad and deep relationships within each customer account, driving a successful customer lifecycle management strategy Facilitate Customer Advisory Counsels and support board member relationships Exercise Self-awareness Prioritize multiple competing priorities and stakeholders Proactively collaborate with cross-functional teams to achieve successful customer outcomes Travel: 30% travel may be expected. Qualifications & Experience: Four-year undergraduate degree preferred 5+ years of experience in Customer Success, Account Management, or Sales Strong knowledge of SaaS models and value-based engagement Strong business and financial acumen; treasury domain expertise is a plus Track record of driving client adoption, retention, and growth Expert relationship-building, communication, and stakeholder management skills Advanced problem-solving, negotiation, and organizational abilities Ability to balance multiple priorities and drive results in a dynamic environment High degree of accountability, a “can-do” attitude, and customer empathy Experience facilitating executive-level meetings and advisory boards is a plus Base compensation for this role is: $82,320.00 - $123,480.00 annual salary. In addition to the base pay this position includes a variable compensation. The role might also be potentially eligible to long term Incentive. The final package may vary and will be determined by various factors including candidate profile and ideal qualifications as well as specific cost of living circumstances in some specific locations. Comprehensive benefits package may be found here: www.kyriba.com/company/careers/benefits/ Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information. See EEO is the Law. If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please send an email to HR_NORAM@kyriba.com