KARL STORZ North America

Lead and manage a regional sales team to achieve revenue targets across surgical specialties while maintaining customer relationships and ensuring compliance. | Bachelor’s degree, 5+ years management experience including 2+ years in medical device sales, strong leadership and communication skills, ability to travel up to 50%. | Job Title: Region Sales Manager – Surgical (Ohio Valley) Location: Must reside in one of the following cities: Lexington, Cincinnati, Indianapolis, Cleveland, Nashville, Columbus, Louisville, or Pittsburgh Reports To: Director, Area Sales Travel: Up to 50% (including overnight travel) Company Overview KARL STORZ Endoscopy-America, Inc., a U.S. affiliate of KARL STORZ GmbH & Co. KG, is a global leader in reusable endoscopy technology. Headquartered in El Segundo, California, we specialize in surgical instruments, imaging systems, and OR1® integration technologies. Position Summary The Region Sales Manager (RSM) – Surgical is responsible for leading sales efforts and achieving revenue targets across surgical specialties (Laparoscopy, Gastroenterology, Arthroscopy, CV/Thoracoscopy) and project business (Video Imaging and OR1 Integration) in the Ohio Valley region. This role involves strategic planning, team leadership, customer relationship management, and cross-functional collaboration. Key Responsibilities Leadership & Team Development • Lead, mentor, and develop a high-performing regional sales team. • Recruit and retain top sales talent; address performance and HR issues as needed. Sales Strategy & Execution • Develop and execute annual sales plans and forecasts. • Drive market share growth across all product lines. • Leverage product differentiators to influence purchasing decisions. Customer & Market Engagement • Build strong relationships with Key Opinion Leaders and healthcare stakeholders. • Serve as key account manager for strategic customers. • Ensure timely resolution of customer issues and post-sale support. Market Intelligence • Monitor competitive activity and provide feedback to internal teams. • Recommend new product opportunities or enhancements. Administrative & Compliance • Manage regional budget and sales sample inventory. • Ensure compliance with company policies and reporting requirements. Qualifications • Bachelor’s degree required; Master’s preferred. • Minimum 5 years of management experience, including 2+ years in medical device sales (surgical preferred). • Proven ability to lead and motivate sales teams. • Strong communication, organizational, and presentation skills. • Ability to lift up to 35 lbs and travel up to 50%. • Valid driver’s license and ability to pass background and drug screening.

Provide onsite clinical and technical support for KARL STORZ medical devices in hospital operating rooms and sterile processing departments. | Entry-level clinical support role requiring technical proficiency with medical devices, strong collaboration and communication skills, and willingness to work onsite with early morning shifts. | Location: Chattanooga, TN Work Shift: 6:30am - 7:00pm, Saturday to Monday At KARL STORZ, we are driven by a mission to enhance global health through innovative technology designed to tackle the most complex surgical procedures and medical challenges. One of the most rewarding ways to launch your career with us is by joining our Surgical Operational Efficiency Specialist (SOES) team. In this role, you will be at the forefront of healthcare innovation, providing hands-on support for KARL STORZ advanced medical devices—ranging from hand instruments to state-of-the-art video equipment—within your assigned hospital. As a SOES, you will collaborate closely with the Sterile Processing Departments and Operating Room teams, playing a critical role in ensuring the success of surgical procedures. This position is more than just a job—it is a gateway to an exciting and diverse career path. Whether you aspire to transition into medical device sales, advance into leadership, share your knowledge as an educator, or specialize in marketing, the opportunities for growth within KARL STORZ are limitless. With a commitment to internal development, we empower you to explore your passions, develop your skills, and propel your career to new heights. Join us and be part of a team dedicated to making a tangible impact on global health! What you will be doing: Clinical Support: Provide direct, on-site assistance in the Operating Room, Sterile Processing, and Biomed departments at your assigned hospital. Technical and Equipment Management: • Set up and maintain KARL STORZ video systems. • Inspect, troubleshoot, and repair medical devices. • Oversee repair and equipment exchange processes. • Transport, clean, and sterilize instruments after use. Training and Education: Train O.R. staff and support departments on the use and maintenance of KARL STORZ devices. Key attributes of an exceptional SOES: • Collaboration: Build strong, respectful relationships with team members, fostering an inclusive work environment and driving process improvements. • Critical Thinking & Problem Solving: Analyze situations to understand the "why" and "how," delivering solutions with professionalism. • Communication: Engage in clear, concise interactions with customers and colleagues, effectively conveying ideas and information. • Customer Service: Create an environment where customers feel valued, respected, and understood, building lasting business relationships. • Technical Proficiency: Utilize email, calendars, virtual collaboration tools, and spreadsheets to manage tasks, analyze data, and support business decisions. What is in it for you: • Relocation Support: • Enjoy generous relocation reimbursement packages to ease your transition. • Professional Growth & Development: • Receive financial support to obtain industry certifications (e.g., CST, CRCST). • Get reimbursed for certification exam fees and study materials. • Take advantage of ongoing training and educational opportunities to advance your career. • Collaborative & Dynamic Work Environment: • Engage in cross-functional collaboration and knowledge sharing. • Benefit from regular feedback, recognition, and support for your growth and development. • Be part of a team that celebrates successes together. • Access to Cutting-Edge Medical Technologies: • Work with state-of-the-art medical equipment. • Collaborate with leading medical professionals. • Contribute to innovative solutions that improve patient care. Who we are: KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create—it’s about the lives we change, together.

Manage and lead a team of onsite endoscopic specialists to deliver exceptional service support to customers, oversee performance and training, collaborate with sales and other departments, and manage budgets and compliance. | Bachelor's degree or equivalent, 3+ years medical repair or sales experience in surgical technology or related field, leadership skills, Microsoft Office proficiency, ability to travel up to 40%, and knowledge of perioperative environments. | • Open to candidates residing in West Coast locations such as CA, AZ, WA, NV, UT, OR, CO We're seeking an exceptional leader to join our dynamic Enterprise Service team as a Region Manager, On-site Service. You'll have the opportunity to manage a talented team of On-site Endoscopic Specialists, delivering top-notch support to our customers in the West Coast Region. As a key member of our team, you'll drive success, inspire innovation, and make a lasting impact on our customers. Reporting to the Director/Area Manager of On-site Service and Operations, you'll be responsible for managing a team that delivers exceptional onsite service support to contracted KARL STORZ customers. You'll assist the team in providing best-in-class onsite support, ensuring maximum value to customers. Key Responsibilities: • Lead a team of On-site Endoscopic Specialists (OES's), supporting direct reports by providing opportunities for growth and developmental experiences • Execute effective and timely performance management, fostering an environment of information sharing and best practices • Identify, develop, and train staff on potential new service programs, inspiring others to excel through a commonly shared vision • Develop strong relationships with KSEA functional areas (Sales, Finance, Service, Operations, Corporate Accounts, and Marketing) • Present a strong, professional image of self and KSEA during interactions with customers • Monitor OES daily activity, ensuring maximum value to customers by educating and training staff in surgical instrumentation care and handling practices • Collaborate with Sales Executives to improve customer experience, identify new opportunities, and develop Scope of Service documents for each customer site • Communicate customer pain points, provide feasible proposals for improvement, and observe, collect, and communicate key data on competitive accounts Requirements: • A minimum education level of a bachelor's degree or equivalent related experience • A minimum of 3 years of experience in medical repair or sales, preferably in a surgical technology, central sterile processing, or nursing role • Knowledge of service-related call-points (Central Processing Dept, Operating Room, and Bio-Med) • Exceptional interpersonal and leadership skills, with excellence in Microsoft Office programs (Word, Excel, and PowerPoint) • Ability to travel up to 40% of the time, including overnight stays, and work in the perioperative arena with exposure to sounds, sights, and smells Preferred Qualifications: • Salesforce experience • Prior experience leading high-performing teams, ideally in a service-oriented industry • Experience working with other people leaders throughout the company on organization-wide projects Essential Functions: • Works independently, making effective decisions while taking general direction from leadership • Prioritizes work and schedules activities to maximize effectiveness and support sales goals • Manages team projects, develops and manages cost center annual budget (OPEX), and ensures full compliance and legal approvals • Guides and mentors direct reports, protects employee confidentiality, and maintains productive working relationships Core Requirements: • Degree of accountability: Generally independent • Degree of decision-making: Significant decisions • Financial/Budgetary: Manage budget • Safety: Adhere to and enforce KARL STORZ safety policy • Supervision: Supervisor position, direct supervision of others Who We Are: KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create—it’s about the lives we change, together.