Juniper Square

Provide technical support and resolve complex enterprise IT issues across multiple platforms. | Experience in technical support, troubleshooting, and team leadership in IT environments. | About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About your role Talent at Juniper Square is more than delivering resumes - we’re the growth engine of our company. In addition to building great teams, we’re tasked with fostering and growing our incredible and unique culture. We are looking for an exceptional Senior Recruiter (Technical & Business) to join our fearlessly creative and data-driven team. While this role will primarily support engineering, product, and IT hiring, this person must be equally comfortable flexing to support key business functions as company needs evolve. You will be fully responsible for your assigned roles - building thoughtful hiring strategies and leading full lifecycle recruiting across both technical and business teams. We are a values-driven team that believes in working together to accomplish goals, taking ownership and accountability for outcomes, and continuously learning and growing in our careers. This is a highly dynamic role for someone who thrives in fast-changing environments and can seamlessly shift between technical depth and business acumen. The application deadline for this role is March 6th, 2026 What you’ll do Manage the full-cycle recruitment process for engineering, product, and IT teams, while flexing to support business functions (e.g., GTM, Operations, Finance, People) as priorities shift Build and execute tailored sourcing and hiring strategies based on the needs of each function Serve as an influential business partner, proactively recommending improvements, sharing competitive market insights, and bringing forward creative ideas to elevate our hiring approach Create and own an exceptionally positive candidate experience at every stage Identify high potential beyond keyword matching — assessing capability, trajectory, and culture contribution Balance immediate hiring goals with long-term pipeline building across both technical and business talent markets Use our ATS (Ashby) to manage pipeline health, ensure data integrity, and provide actionable reporting insights Navigate challenges with candidates, colleagues, and hiring teams using a solutions-oriented, collaborative approach Develop strong relationships with managers, department leaders, and interviewers, setting stakeholders up for success throughout the hiring process Partner cross-functionally with compensation, onboarding, legal, and finance to achieve company-wide hiring goals Provide feedback to peers and leadership to continuously improve recruiting strategy, processes, and outcomes Qualifications 4+ years of recruiting experience, including strong experience supporting engineering and product teams Ability and willingness to flex across both technical and business hiring Demonstrated success engaging and closing passive candidates in competitive markets Proven ability to prioritize and deliver in a fast-paced, high-growth environment Strong business acumen and ability to quickly ramp across new functional areas Ownership mindset with strong problem-solving and stakeholder management skills Experience scaling teams at a tech company preferred Proficiency with recruiting tools (Ashby experience a plus) BA/BS or equivalent experience

Assist in implementing core accounting functionalities, collaborate on projects, define data models, implement business logic, develop APIs, and work on frontend enhancements. | Bachelor's in CS or related, 2-5 years in web development with frameworks like React or NestJs, experience with service-oriented architecture, SQL, Linux, and familiarity with accounting concepts preferred. | About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About your role Our Accounting team at Juniper Square manages mission-critical solutions that are the bedrocks of the company, collaborating with product managers, designers, and QA experts to transform private markets with secure, scalable technology. With a focus on engineering excellence and continuous improvement, each team member has direct influence on shaping the private markets. As a Software Engineer II on the Accounting team, you will work collaboratively with engineers and cross-functional partners across our product, design, and quality assurance teams to develop and enhance features and capabilities. You will contribute to delivering high-quality solutions that support and scale our product offerings. What you’ll do Assist in implementing Core Accounting functionality on our General Ledger under the guidance of senior engineers. Collaborate on Projects: Contribute to small to large projects within the Product Team, providing technical input and executing assigned tasks effectively. Project Kickoffs and Specifications: Participate in project kickoffs and help translate project requirements into technical specifications for implementation alongside senior team members. Data Model Design: Assist in defining and expanding data models, including database schema and object models in the data access layer specific to the product. Business Logic Implementation: Implement required business logic in the service layer, ensuring alignment with project requirements and best practices. API Development: Help define and implement GraphQL API endpoints, collaborating with other engineers to ensure seamless integration and functionality. Frontend Development: Work with React to enhance and maintain the user interface, ensuring a responsive and user-friendly experience. Testing and Code Reviews: Write integration and unit tests for your code to ensure reliability and performance. Participate in code reviews for colleagues, providing constructive feedback to maintain code quality. Technical Support: Provide technical support for stakeholder groups such as customer success teams, addressing their technical inquiries and assisting in troubleshooting issues. Production Issue Management: Participate in monitoring, diagnosing, and addressing production issues. Collaborate with senior engineers to resolve complex problems and ensure system stability. Qualifications Bachelor's degree in Computer Science or a related field 2-5 years of experience in software development, particularly with modern web application frameworks (e.g., React, NestJs, FastAPI, or similar). Experience with service-oriented architecture Preferred experience in one of the following: Python/Typescript Preferred experience with kubernetes Understanding of server-side MVC frameworks (like Django, Rails, Pyramid etc.) Experience with SQL database schema design Experience operating Linux clusters (Amazon Web Services is a plus) You must be flexible and adaptable—you will be juggling multiple projects in a fast-paced startup environment. Experience with accounting concepts preferred. Experience with AI coding tools (like Cursor, Augment) preferred. Compensation Compensation for this position includes a base salary, equity, and a variety of benefits. The U.S. base salary range for this role is $120,000 - $155,000 USD and the Canadian base salary range for this role is $120,000 - $180,000 CAD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. Health, dental, and vision care for you and your family Life insurance Mental wellness coverage Fertility and growing family support Flex Time Off in addition to company-paid holidays Paid family leave, medical leave, and bereavement leave policies Retirement saving plans Allowance to customize your work and technology setup at home Annual professional development stipend Your recruiter can provide additional details about compensation and benefits. #LI-Remote #LI-AD1

Lead API product strategy, development, and client integration support, ensuring scalable, secure, and compliant API solutions. | Minimum 3 years managing API products or technical platforms, strong understanding of RESTful API design, and experience working with client engineering teams. | About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About your role We are seeking an experienced Technical Product Manager to lead the strategy, development, rollout, and lifecycle management of Juniper Square’s API product suite. In this role, you will own the vision, roadmap, and execution for APIs that enable seamless integration between our core platform, our clients’ proprietary technology stacks, and key third-party platforms across the fintech ecosystem. You will work cross-functionally with engineering, architecture, security, compliance, client success, and business stakeholders to design scalable API solutions that meet rigorous technical and regulatory standards. You will also work directly with clients’ technical teams to understand their integration requirements and ensure smooth adoption of our API products. This role requires deep technical acumen, strong product leadership, experience in API ecosystems, great client engagement skills, and the ability to translate complex integration needs into clear, actionable product requirements. What you’ll do Product Strategy & Vision Define and own the API product vision, long-term strategy, and roadmap, aligning with company goals and customer integration needs. Identify opportunities to expand our API offerings to support new financial products, data capabilities, and partnership integrations. Implement industry best practices in API-first products to ensure we meet and exceed scale, security and compatibility standards API Product Development & Lifecycle Management Translate business and client integration requirements into detailed product requirements, user stories, and API specifications. Work closely with engineering and architecture teams to design RESTful API endpoints, data models, versioning standards, authentication mechanisms, and integration workflows. Prioritize API features, enhancements, and technical debt based on customer impact, business value, and engineering capacity. Manage full lifecycle of API products including development, testing, documentation, versioning, deprecation, and migration planning. Customer & Partner Integration Enablement Act as the primary product-facing technical liaison to client engineering teams, understanding integration requirements and helping them adopt our APIs successfully. Lead discovery sessions with clients to map data flows, identify integration challenges, and propose API-based solutions. Support technical onboarding by ensuring clear documentation, sample code, sandbox environments, SDKs, and troubleshooting guides. Collaborate with implementation and support teams to resolve integration issues and optimize API usage. Cross-Functional Collaborationx Work closely with engineering leads to ensure technical feasibility, scalability, performance, and security of API products. Partner with security, risk, and compliance teams to ensure APIs meet regulatory requirements and follow best practices for data protection. Collaborate with product marketing to articulate API capabilities, value propositions, and go-to-market messaging. Coordinate with sales and client success to provide technical product insights and support pre- and post-sales discussions. Technical Leadership & API Governance Establish and maintain API governance standards including versioning, documentation guidelines, lifecycle management, and design best practices. Evaluate and integrate third-party technologies, APIs, and data services that enhance our product ecosystem. Work with our engineering teams to ensure reliable API deployment pipelines, monitoring, alerting, and uptime performance. Drive continuous improvements to API usability, developer experience, performance, and reliability. Qualifications 5–8+ years of experience as a Technical Product Manager or similar role, with at least 3 years specifically managing API products or technical platforms. Strong understanding of RESTful API design, data modeling, authentication/authorization frameworks, and integration patterns. Hands-on experience working with client engineering teams to enable API adoption or build integrations. Skilled in translating complex technical concepts into clear product requirements. Experience with cloud platforms (AWS, GCP, Azure) and modern DevOps practices. Familiarity with third-party APIs, middleware, data integration solutions, or enterprise integration patterns. Strong technical acumen, analytical mindset, and ability to understand system architectures and data flows. Excellent communication skills with the ability to interface effectively with technical and non-technical stakeholders. Preferred Qualifications Background in fintech, banking, payments, or financial services. Prior work with API gateways, developer portals, and API management tools (e.g., Apigee, Kong, AWS API Gateway) Prior experience with IPaaS solutions such as Mulesoft, Zapier, Workato Prior experience working with 3rd party vendors/consultants in developing client solutions (e.g. Delloit, Alpha) Understanding of regulatory considerations relevant to APIs (e.g., PCI DSS, SOC2, GDPR, Open Banking). Success Metrics Increased adoption and usage of core APIs by clients and partners. Reduced integration timelines and improved developer experience. Clear and well-defined API documentation, versioning practices, and governance. Delivery of API roadmap milestones on time and with high quality. Enhanced reliability, performance, and security of the API platform. At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications. Compensation Compensation for this position includes a base salary, equity, and a variety of benefits. The U.S. base salary range for this role is $150,000 - $190,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: Health, dental, and vision care for you and your family Life insurance and disability coverage Mental wellness coverage Fertility and growing family support Unlimited vacation in addition to company paid holidays Paid family leave, medical leave, and bereavement leave policies 401k retirement savings plan Healthcare FSA and commuter benefits programs Allowance to customize your work and technology setup at home Annual professional development stipend #LI-AD1

Manage client onboarding and project execution, ensuring successful delivery and stakeholder satisfaction. | Requires 5+ years in client-facing roles, experience with enterprise clients, and familiarity with private markets or finance. | About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About your role Juniper Square is looking for an experienced client-focused Senior Project Manager (PM) to manage new and current clients through onboarding and other project work. The PM will be responsible for planning and executing projects, collaborating with internal partners and building positive relationships with our clients. A successful PM can synthesize information quickly, articulate solutions clearly and effectively drive buy-in with internal and external stakeholders to ensure clients receive the best possible experience. The PM should have business and solutions acumen and be an expert at translating and documenting broad goals and objectives into detailed project plans and processes to drive execution. This is an exciting opportunity to join a strategic and highly visible team, partnering with both external and internal teams, including Sales, Solutions Engineering, Fund Administration, Product Onboarding, Client Success, Technical Consulting and C-suite. An ideal candidate will be ambitious, organized and detail-oriented. You will need excellent communication skills to maintain project momentum with both the client and internal teams. You are excited to be the face of Juniper Square to new clients, embrace opportunities to learn and are ready to “get creative” when faced with challenges. What you’ll do Independently own successful project delivery for clients by effectively leading internal and external facing project teams and managing schedule, scope, quality, risk and project resources Establish and maintain client relationships with key project resources, critical stakeholders and project team members Own and facilitate project meetings to communicate project goals, status, ownership, track updates on open items and prepare meeting minutes for distribution Manage project risk by escalating as appropriate to peers, management, or leadership Manage multiple work streams concurrently Primary point of contact and escalation point for the client and Juniper Square throughout the project life cycle Clearly communicate project objectives and expectations across varying levels of the organization, and externally Empathetically and creatively work with clients to overcome project blockers and drive stakeholder buy-in for continued forward progress Identify and track project milestones and health to ensure phase/critical path deadlines are met Become proficient in all aspects of Juniper Square’s project processes and product offerings to competently address client questions and concerns Ability to solve hard problems by taking a new perspective on existing solutions while utilizing analytical skills to determine the best solution Partner with Juniper Square stakeholders and clients to ensure a successful transition to production Continue to expand industry knowledge and project management skills to increase effectiveness and improve client experience Qualifications 5+ years of experience in a client-facing role, preferred project management Enterprise customer-facing experience desired. Must have experience engaging with stakeholders at large, complex organizations Experience working with customers in private markets (real estate, venture capital, private equity), finance, investments/investment banking and/or fund administration space is preferred Demonstrated leadership ability (management not required) Demonstrated competence in prioritization of time, resources, tasks, and people in order to meet deadlines and goals Must be able to communicate with others in a concise, prescriptive, persuasive and professional manner Must be flexible, well organized, and assertive in order to complete multiple tasks and meet the changing demands placed on his/her time Must be capable of gathering information from various sources to assist in critical decision-making using highly developed reasoning and good judgment Demonstrated ability to work under pressure Must be creative and work well as a member of a team to drive decision-making Performs under minimal supervision and can work independently Motivated by change, demonstrates comfort with an evolving work environment, and can adapt quickly Bachelor's degree or equivalent years of professional experience At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications. Compensation Compensation for this position includes a base salary, variable bonus, and a variety of benefits. The U.S. base salary range for this role is $125,000 - $145,000. The Canada base salary range for this role is $88,000 - $110,000 CAD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. Benefits include: Health, dental, and vision care for you and your family Life insurance Mental wellness coverage Fertility and growing family support Unlimited vacation in addition to company paid holidays Paid family leave, medical leave, and bereavement leave policies Retirement saving plans Allowance to customize your work and technology setup at home Annual professional development stipend Your recruiter can provide additional details about compensation and benefits. #LI-Remote #LI-AD1

Designing, developing, and maintaining complex software systems, mentoring team members, and collaborating with cross-functional teams. | Bachelor's in Computer Science, 6+ years of industry experience, expertise in object-oriented programming, front-end and back-end technologies, and cloud infrastructure. | About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About your role As a Senior Software Engineer on the Treasury team, you will be a key contributor and a domain expert in specific areas of the platform. You will tackle complex challenges and provide hands-on contributions as a full-stack engineer. This role involves mentorship, where you will support the growth of other engineers on the team. You will work closely with cross-functional partners in product, design, and quality assurance to enhance system capabilities and advance the technical vision for the Treasury platform. What you’ll do System Design: Design and architect systems for the Treasury Platform, actively participating in design reviews. Mentorship: Mentor engineers, fostering their growth and development by upholding a high bar for quality and operational metrics. Execution & Delivery: Contribute to and drive complex projects, executing development tasks through completion. Collaboration: Collaborate with cross-functional partners (Product, UX, QA) to ensure the team meets project timelines and solutions align with business strategy. Quality Assurance: Ensure high quality in deliverables through code reviews and by applying best practices for robust and scalable solutions. Production Ownership: Own monitoring, diagnosing, and resolving production issues within the Treasury Platform. Technical Roadmap: Assist in assessing technical risk and feasibility to support the technical roadmap. Support: Provide technical support for stakeholder groups, making complex concepts easy to understand. Qualifications Bachelor's degree in Computer Science. A master's degree is nice to have. 6+ years of relevant tech industry experience, with a proven track record of independence and technical leadership. Experience as an independent team leader and mentor of up to senior contributors. Expertise in object-oriented programming (OOP) such as Python, Node/TS, or similar server-side languages. Experience with front-end technologies like React, CSS frameworks, HTML, and Javascript. Experience with Relational Databases like Postgres or MySQL. Experience with SQL database schema design and query optimization. Experience with Cloud technologies (AWS preferred) and Container technologies (Docker and k8s). Experience with GraphQL and Apollo Server is a plus but not required. Experience in a Treasury, Payments, or Accounting domain is nice to have. Must be flexible and adaptable—you will be operating in a fast-paced startup environment. Compensation Compensation for this position includes a base salary, equity, and a variety of benefits. The U.S. base salary range is $165,000 - $215,000 USD and the Canada base salary range is $150,000 - $190,000 CAD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: Health, dental, and vision care for you and your family Life insurance Mental wellness coverage Fertility and growing family support Flex Time Off in addition to company paid holidays Paid family leave, medical leave, and bereavement leave policies Retirement saving plans Allowance to customize your work and technology setup at home Annual professional development stipend Your recruiter can provide additional details about compensation and benefits. #LI-Remote #LI-AD1

Developing front-end web applications and enhancing user interfaces. | Proficiency in front-end technologies, experience with web development, and a strong portfolio of projects. | About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About your role We’re looking for a Senior Software Engineer to join our Platform team. The Platform team builds and maintains foundational services like Identity and Access management, authorization, Search, and API infrastructure, while also developing tools, frameworks, and enhancements to improve the developer experience across the entire software development lifecycle. What you’ll do Own projects end-to-end, from concept and architecture through implementation, testing, and deployment. Partner closely with engineering, design, and product to translate product and technical vision into code. Design, build, and operate high-performance backend services at scale. Evolve existing systems to support rapidly growing scale and complexity. Proactively surface execution, cost, and technical risks, align on trade-offs, and drive pragmatic solutions to unblock teams. Set and uphold a high bar for technical excellence through strong design, coding, and testing practices. Leverage observability to measure, improve, and maintain application performance and reliability. Shape the team roadmap by identifying opportunities for technical improvements and innovation. Build internal tools that improve efficiency for engineers and partner teams across the organization. Mentor engineers and foster a culture of continuous learning and technical growth. Qualifications 5+ years of experience designing, building, and supporting large scale systems in production. Expertise in Python and frameworks like FastAPI, Flask, Pyramid, Django. Experience with SQL database schema design and query optimizations. Experience with cloud technologies, e.g. AWS, Azure, GCP, Docker, Kubernetes. Experience with continuous integration and infrastructure as code. Strong problem-solving skills and ability to work independently while collaborating effectively within a team. Passion for improving developer experience through better tooling, automation, and documentation. You are flexible and adaptable—you will be juggling multiple projects in a fast-paced startup environment. Nice to Have's Experience working on a Platform team / building tools for other developers. Experience building products or tools using GenAI/LLMs. Experience working with GraphQL. Experience decomposing a large monolith into microservices. Compensation Compensation for this position includes a base salary, equity, and a variety of benefits. The U.S. base salary range is $165,000 - $215,000 USD and the Canada base salary range is $150,000 - $190,000 CAD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: Health, dental, and vision care for you and your family Life insurance Mental wellness coverage Fertility and growing family support Flex Time Off in addition to company paid holidays Paid family leave, medical leave, and bereavement leave policies Retirement saving plans Allowance to customize your work and technology setup at home Annual professional development stipend Your recruiter can provide additional details about compensation and benefits. #LI-Remote #LI-AD1

Provide technical assistance, troubleshoot complex issues, and collaborate with teams to ensure customer success. | Requires 2+ years of relevant experience, strong communication skills, technical aptitude, and a degree in a business-related field. | About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About your role Are you an exceptional problem solver who loves to learn new technologies and serve as an expert who teaches others? Are you an animal lover who would adore seeing furry friends join team Zoom calls? If so, we want you to join our team as a Customer Support Specialist at Juniper Square. As a member of our tight-knit Customer Support team, you will become a valuable partner to our growing base of private equity customers who use our software. You will serve as a product expert, troubleshoot complex issues, and collaborate cross-functionally to deliver great customer experiences. Seeking individuals available to work Monday through Friday, from 9:00 AM to 6:00 PM PT. We believe in creating a culture of continuous learning and growth, where you can develop your communication, problem-solving, and project management skills. If you’re considering a future in Customer Success, Technical Consulting, Sales, or Customer Enablement, this role is the beginning of your journey. What you’ll do Deliver outstanding technical assistance to our customers via phone, email, and chat while taking ownership of timely solutions Build knowledge of our evolving software and the private markets industry in order to be a go-to expert who can share best practices and guide customers to success Build valuable B2B customer-facing skills by developing strong relationships with customers and acting as their trusted advisor Work closely with Customer Success Managers, Product Managers, and Software Engineers to identify and implement solutions for our customers Advocate by sharing customer feedback to inform product development and software improvements Contribute towards cross-functional initiatives and strategic projects Develop and refine internal documentation, processes, and procedures Contribute to our positive and inclusive team culture by supporting your colleagues and sharing your knowledge and expertise Qualifications Bachelor’s degree (Finance, Accounting, Economics, MIS, or business-related degree preferred) 2+ years of professional experience in relevant setting Excellent written and verbal communication skills Demonstrate assertiveness and perseverance when resolving customer requests Team-first attitude, high level of empathy, and passion for helping others Strong troubleshooting, problem-solving, and analytical ability Excellent time management and organizational skills Strong technical aptitude and a desire to learn and develop new skills At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications. Compensation Compensation for this position includes a base salary and a variety of benefits. The U.S. base salary range for this role is $60,000 - $70,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: Health, dental, and vision care for you and your family Life insurance and disability coverage Mental wellness coverage Fertility and growing family support Flex Time Off in addition to company-paid holidays Paid family leave, medical leave, and bereavement leave policies 401k retirement savings plan Healthcare FSA and commuter benefits programs Allowance to customize your work and technology setup at home Annual professional development stipend Your recruiter can provide additional details about compensation and benefits. #LI-Remote

Manage customer accounts, drive product adoption, and collaborate with product and engineering teams to improve customer experience. | Over 3 years of professional experience, strong communication skills, technical aptitude, and experience managing client relationships. | About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About your role Juniper Square’s Customer Success organization is responsible for onboarding customers, driving usage and adoption of the product, and ensuring customer satisfaction. In this role, you’d report to a Manager, Mid Market Customer Success who brings 10+ years of client relationship experience and a passion for building growing teams. This is a great opportunity to use relationship management and project management skills to support customers who are transforming the way they do business by using Juniper Square. You will enjoy this role if you enjoy being a product and industry expert to help customers achieve their goals while advocating internally to ensure Juniper Square’s products continue to exceed expectations! What you’ll do Manage a portfolio of 60-75 existing customer accounts Work with end-users of the product on implementation, onboarding, product adoption, and renewals Review customer metrics for product adoption, client satisfaction, and customer goals Develop advanced knowledge of the customer, product, and industry Contribute to internal projects that improve operational infrastructure Work with product and engineering teams to create new product features that reflect the voice of our customers Qualifications 3+ years of professional experience and 2+ years in a relevant customer success management role Experience communicating with clients in written and verbal form Experience leading client-facing meetings and presentations with multiple attendees of various levels, including executives Passion for contributing to the customer's success with a product or service Demonstrates competence in prioritization of time, resources, tasks, and people in order to meet deadlines and goals Demonstrated experience quickly learning advanced technical subject matter and curiosity to grow in knowledge Thrives in a changing and evolving work environment Bachelor's degree or equivalent years of professional experience At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications. Compensation Compensation for this position includes a base salary, bonus, and a variety of benefits. The U.S. base salary range for this role is $86,000 - $105,000 USD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: Health, dental, and vision care for you and your family Life insurance Mental wellness coverage Fertility and growing family support Flex Time Off in addition to company paid holidays Paid family leave, medical leave, and bereavement leave policies Retirement saving plans Allowance to customize your work and technology setup at home Annual professional development stipend Your recruiter can provide additional details about compensation and benefits. #experiencedprofessional #LI-AM #LI-Remote #Juniper-US

Transform fund administration workflows into AI-native digital experiences, develop roadmaps, and collaborate across teams to deliver value. | Over 5 years of product ownership in SaaS/fintech, strong technical foundation, and experience with workflow-heavy products; private markets or fund accounting experience is a plus. | About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About your role Juniper Square’s platform is used by customers throughout the lifecycle of private market funds: from marketing offerings and soliciting leads, managing client relations with investors, and digital signing of contracts and terms, to reporting on investment financials/performance and recording transactions. We’re looking for an experienced product manager to help transform fund administration in the private markets. You’ll join our growing team to bring manual offline workflows into AI-native digital experiences. In this role, you will develop a deep understanding of our customers, their business problems, and their workflows as well as the dynamics at play within private markets. You will leverage these insights to drive the full product lifecycle from high level roadmap definition and stakeholder alignment all the way through execution, GTM, and delivery of value to customers. You will be among the first product managers in the industry to bring AI to the private markets. We are a highly collaborative team, and you will be working very closely with senior leadership, product managers, customers, customer success, sales, engineers, and designers throughout the phases of software development. This role would benefit from in-person collaboration in San Francisco, where many of our product management, design, and engineering personnel are based, although we also welcome exceptional candidates from elsewhere in the United States and Canada. What you’ll do Entrepreneurially define how AI will transform back-office fund administration operations, both internally and externally, for private investment funds. Develop your roadmap by balancing competing needs between features, stability and performance. Develop deep empathy for the needs and pain points of our customers and our internal teams, by close collaboration with colleagues from our fund accounting, investor services, product, and go-to-market teams as well as customers themselves. Ship features and improvements frequently and iteratively, planning projects, documenting requirements, and motivating those building solutions with an understanding of the “why” and the “what” to inspire their ownership of the “how”. Work cross-functionally with our fund accounting and investor services teams to roll out new capabilities and drive adoption. Qualifications Must‑Have 5+ years of end‑to‑end product ownership in B2B SaaS or fintech, shipping data‑intensive, workflow‑heavy products to internal teams and external clients. Demonstrated autonomy: able to set vision, build roadmaps, define KPIs, and execute with minimal guidance while coordinating engineers, data scientists, designers, and accountants. Strong technical foundation (CS, Engineering, Math, or equivalent practical experience Proven track record of iterative delivery: rapid discovery, hypothesis‑driven experimentation, and tight feedback loops that improve user experience, efficiency, and gross margins. User‑experience mindset: skilled at distilling complex back‑office processes into intuitive UIs that reduce cognitive load and error rates. Nice to Have Hands‑on experience in private‑markets fund administration, fund accounting, or investment operations (e.g., PE/VC, credit, real‑estate). Fluency with accounting concepts and data models; comfortable interviewing fund accountants, mapping their workflows, and translating edge‑case logic into product requirements. Applied AI background: shipped products that leverage, or an understanding of, LLMs, classification models, or agent‑based automations to replace manual work. Familiarity with fund accounting platforms (Investran, eFront, Allvue, etc.) and their data structures, or with general‑ledger / ERP integrations. Experience driving process re‑engineering or change‑management programs that boost adoption of newly launched internal or customer‑facing tools. At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications. Compensation Compensation for this position includes a base salary, equity, and a variety of benefits. The U.S. base salary range for this role is $150,000 - $190,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: Health, dental, and vision care for you and your family Life insurance and disability coverage Mental wellness coverage Fertility and growing family support Unlimited vacation in addition to company paid holidays Paid family leave, medical leave, and bereavement leave policies 401k retirement savings plan Healthcare FSA and commuter benefits programs Allowance to customize your work and technology setup at home Annual professional development stipend #LI-AD1

Provide onsite and remote IT support including troubleshooting hardware and software issues, managing IT equipment and inventory, assisting with onboarding, and maintaining IT security standards. | 3+ years IT technical service desk experience, strong knowledge of multiple operating systems and software, experience with MDM and ticketing systems, excellent communication skills, and local presence in San Francisco. | About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About Your Role As an IT Helpdesk Specialist at Juniper Square, you will be working as a key member of a dynamic and cohesive IT team. You will bring your passion for delivering great service and solving hard problems to support a fast paced workforce with their technical needs. Specifically, you will: • Monitor and triage IT support queues. • Provide timely responses to all issues, including updates on status and adhere to service-level agreements • Troubleshoot Mac and Windows hardware, operating systems and software, and mobile devices, and escalate to the appropriate resources if necessary • Conduct remote support sessions to help resolve technical issues. • Document procedures and develop end-user instructions, and maintain an IT FAQ and knowledge base • Setup and decommission computers and accounts for staff onboarding and offboarding • Perform software installation, configuration, and troubleshooting on workstations and mobile devices. • Provide procurement and lifecycle management of physical assets and software licenses • Work collaboratively with the team on asset inventory ordering, and maintain an accurate count of existing inventory levels • Manage US asset inventory and replenish stock levels as needed • Provide break/fix support and ship hardware replacements as needed • Assist with Major Incidents as required, including sending employee communications • Participate in rotating on-call for after-hours/weekend support as needed • Participate in projects as needed • Help with security/compliance initiatives This role is based in the San Francisco Bay Area and requires the individual to be located locally. Our ideal candidate is open to being in the office up to 5 days a week, as needed. What You’ll Do • Provide Onsite Technical Support: Act as main point of contact for all on-site IT-related issues. With a customer focused approach, respond to requests, diagnose problems, and offer solutions for user break/fix problems • Troubleshoot & Resolve User Issues: Investigate and resolve software, hardware, and networking problems, ranging from routine to more complex and escalate as needed • Hardware & Software Setup: Install, configure, and maintain laptop devices, printers, and company software applications for end-users. Ensure all equipment software is up-to-date • Network Support: Provide assistance with network connectivity issues; including Wi-Fi, VPN, etc • Assist with IT Onboarding: Ensure day one is smooth for new hires by helping with the set up of new devices, accounts, and access permissions • Software Maintenance: Monitor software licenses and renewals that fall under your purview • Training & Guidance: Guide employees on basic IT principles and procedures. Educate them with easy to understand troubleshooting steps, including proper use of software tools, security best practices, and self service fixes • Document IT Issues & Solutions: Maintain clear and concise records of help requests, troubleshooting steps, detailed resolutions, and follow-ups using our IT ticketing system • Assist with IT Projects: Help or own IT projects as needed • Monitor & Maintain IT Equipment Inventory: Maintain and track hardware and software inventories, including issuing new equipment and managing returns or repairs, and monitor stock levels. • Maintain IT Security Standards: Approach each support interaction with security being top of mind, ensuring users are following security policies, and provide support during audits and security assessments. Qualifications • Bachelor's degree (technical field is a plus, but not necessary) • Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users • Excellent organizational skills and ability to manage multiple tasks • 3+ years of IT technical experience in a service desk environment • Strong knowledge of macOS, Windows, IOS, and Android operating systems • Strong knowledge of Google Workspace, Okta, Atlassian, Slack, Zoom, MS Office, telephony, and other common desktop applications • Experience of troubleshooting computer hardware • Experience with MDM solutions that manage Macs, Windows, and mobile systems • Experience with IT ticketing systems (e.g., Jira) • Experience troubleshooting remote access vpn solutions, and network related issues • Familiarity with Office365 is a plus • Knowledge of IT security protocols, and cloud-based services • Flexibility and adaptability - you will be juggling multiple troubleshooting requests in a fast-paced startup environment Compensation Compensation for this position includes a base salary and a variety of benefits. The U.S. base salary range for this role is $80,000 - $105,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Juniper Square is accepting applications from candidates based in San Francisco only. Benefits Include • Health, dental, and vision care for you and your family • Life insurance • Mental wellness coverage • Fertility and growing family support • Flex Time Off in addition to company paid holidays • Paid family leave, medical leave, and bereavement leave policies • Retirement saving plans • Allowance to customize your work and technology setup at home • Annual professional development stipend

Lead and govern company-wide strategic initiatives by planning, collaborating cross-functionally, managing risks, and communicating with executive stakeholders. | Requires 5+ years in program management or strategic operations with proven leadership of complex initiatives, strong communication and analytical skills, and executive presence. | Description: • Lead planning, execution, and governance of company-wide strategic initiatives • Develop clear project plans with milestones, deliverables, metrics, and accountability mechanisms; manage these rigorously to ensure progress • Collaborate with cross-functional leaders (e.g., Sales, Finance, Product, Engineering) to ensure alignment, remove blockers, and drive accountability • Collaborate with stakeholders to ensure adequate resourcing for initiatives • Communicate status, risks, and decisions to executive stakeholders; ensure timely and informed decision-making • Implement structured frameworks for problem solving and issue resolution • Proactively identify interdependencies and mitigate execution risk across initiatives • Contribute to the development of PMO tools, templates, and best practices to ensure consistency across the PMO function Requirements: • 5+ years of experience in program management, strategic operations, or management consulting • Proven track record leading complex, cross-functional initiatives from concept to execution with measurable outcomes • Exceptional organizational, communication, and stakeholder management skills • Strong analytical and problem-solving abilities; adept at synthesizing information and driving clarity in ambiguity • Executive presence and confidence to lead through influence at all levels of the organization • Strong communication skills, both written and verbal, with an ability to effectively communicate to a broad range of audience types • Demonstrated ability to “own the whitespace": take initiative, operate independently, and deliver results • Knowledge of private markets SaaS and fund administration knowledge strongly preferred • Aligned with Juniper Square values: ownership mindset, collaborative, detail-oriented, customer-first, and relentless in solving hard problems Benefits: • Base salary, bonus, equity and a variety of benefits • Health, dental, and vision care for you and your family • Life insurance • Mental wellness coverage • Fertility and growing family support • Flex Time Off in addition to company paid holidays • Paid family leave, medical leave, and bereavement leave policies • Retirement saving plans • Allowance to customize your work and technology setup at home • Annual professional development stipend • Digital-first hybrid workplace options and physical offices in San Francisco, New York City, Mumbai and Bangalore

Plan and execute hosted and channel marketing events, manage event logistics, collaborate with sales and partners, track performance, and support marketing budget and reporting. | Bachelor's degree in marketing or related field, 2-4 years marketing experience with event focus, proficiency in Salesforce and Marketo, strong communication skills, and ability to travel up to 50%. | Join to apply for the Field Marketing Associate role at Juniper Square 1 day ago Be among the first 25 applicants Join to apply for the Field Marketing Associate role at Juniper Square Get AI-powered advice on this job and more exclusive features. About Juniper SquareOur mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. About Juniper SquareOur mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you.Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time.About Your RoleWe are looking for a proactive and detail-oriented Field Marketing Associate to join our team. In this role, you’ll be instrumental in executing our field marketing strategy, with a focus on planning and managing hosted events and collaborating with our channel partners on joint marketing initiatives. You’ll thrive in this role if you are skilled in building relationships and creating impactful experiences that nurture and generate leads that strengthen our partner ecosystem.What You’ll DoHosted and Channel Event Management: Lead the planning and execution of small to medium-sized hosted events, such as executive dinners, experiential events, roundtables, and lunch-and-learns. Coordinate all event logistics, including venue selection, catering, speaker coordination, A/V requirements, and attendee registration. Assist in developing and managing pre- and post-event communication plans to maximize attendance and ensure timely lead follow-up. Provide channel partners with necessary marketing materials to ensure successful co-branded events. Track event performance against goals (attendance, lead generation, pipeline contribution) and share insights. Collaborate with sales and channel partners to ensure events are aligned with goals and executed successfully. Marketing & Lead Management: Serve as a brand ambassador at hosted and partner events, clearly communicating the company’s value proposition while building connections with attendees and partners. Capture high-quality leads and customer insights, ensuring timely entry into CRM systems (e.g., Marketo, Salesforce). Partner with the sales teams to ensure effective lead handoff and follow-up. Administrative & Budgetary: Support marketing budget management by tracking expenses for hosted and partner events. Maintain and update the event calendar with all hosted and partner marketing activities. Prepare event reports summarizing activities, outcomes, key learnings, and ROI. Keep an organized inventory of event materials and promotional items. QualificationsBachelor’s degree in Marketing, Communications, Business, or a related field. 2-4 years of experience in marketing, with an emphasis on event, field, or channel marketing. Demonstrated success planning and executing small-scale hosted events. Experience collaborating with external partners, ideally in a channel marketing or partner-facing role. Strong interpersonal and communication skills for building and maintaining professional relationships. Organized and comfortable managing multiple event tasks simultaneously. Proficiency with Salesforce and Marketo required; experience with Asana and Splash is a plus. Ability to travel up to (e.g., 30-50%) of the time Comfortable with the physical requirements of event support (e.g., lifting and carrying materials up to 25 lbs). CompensationCompensation for this position includes a base salary and a variety of benefits. The U.S. and Canadian base salary range for this role is $71,000-$90,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.Benefits IncludeHealth, dental, and vision care for you and your family Life insurance Mental wellness coverage Fertility and growing family support Flex Time Off in addition to company paid holidays Paid family leave, medical leave, and bereavement leave policies Retirement saving plans Allowance to customize your work and technology setup at home Annual professional development stipend Your recruiter can provide additional details about compensation and benefits.#experiencedprofessional#Juniper-US#Juniper-CanadaSeniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Marketing Referrals increase your chances of interviewing at Juniper Square by 2x Get notified about new Field Marketing Specialist jobs in Chicago, IL . 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Own and execute the competitive intelligence program, deliver insights to sales and product teams, and influence go-to-market strategies. | 5-8+ years in product marketing or competitive intelligence in B2B SaaS, strong communication and strategic skills, and ability to work cross-functionally. | About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About your role We’re looking for a Product Marketing Manager, Competitive Intelligence to champion understanding and responding to our evolving competitive landscape. This strategic role is ideal for someone who thrives at the intersection of research, strategy, and sales collaboration—delivering deep insights and equipping client-facing teams with the knowledge and tools to win in the market. You’ll work closely with product, marketing, sales, customer success, and executive stakeholders to provide timely, relevant, and actionable competitive intelligence. You’ll be a key partner to customer-facing teams, building strong relationships and creating high-impact enablement resources that help them position Juniper Square more effectively. This role will report to the Head of Product Marketing and will be closely aligned with our customer facing team leaders and product managers. What you’ll do • Own the competitive intelligence program for Juniper Square across all key products, services, and verticals across the globe. • Continuously monitor competitor activity, market movements, and customer feedback to uncover and communicate strategic insights. • Develop and maintain a robust library of competitive battlecards, positioning guides, objection-handling tools, and win/loss analysis. • Partner with sales, solutions, and customer success teams to gather frontline insights and ensure competitive content meets their needs. • Deliver briefings that prepare customer-facing teams to differentiate Juniper Square in competitive deals. • Work closely with product and marketing teams to ensure insights inform roadmap direction, messaging, and go-to-market strategies. • Track and analyze trends in the private markets software and services industries. • Contribute to product launches, strategic initiatives, and analyst/influencer engagements by representing the voice of the competitive landscape. Qualifications • 5–8+ years in product marketing, competitive intelligence, or similar roles within a B2B SaaS company. • Proven experience building competitive intelligence programs that directly impact go-to-market success. • Strong ability to synthesize complex data into clear, actionable insights for internal audiences. • Excellent communication skills—written, verbal, and visual—with the ability to adjust for different audiences. • Comfortable speaking with customers, building relationships, and influencing cross-functional teams, especially customer-facing stakeholders. • Strategic mindset paired with operational excellence—you think big and execute fast. • Self-motivated, highly organized, and able to thrive in a fast-paced, high-growth environment. • Bonus: Experience in private markets (e.g., private equity, real estate, or venture capital) or a strong interest in the space. Compensation Compensation for this position includes a base salary and a variety of benefits. The U.S. base salary range for this role is $104,000 - $135,000 and the Canadian base salary for this role is $92,000 - $115,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: • Health, dental, and vision care for you and your family • Life insurance • Mental wellness coverage • Fertility and growing family support • Flex Time Off in addition to company paid holidays • Paid family leave, medical leave, and bereavement leave policies • Retirement saving plans • Allowance to customize your work and technology setup at home • Annual professional development stipend Your recruiter can provide additional details about compensation and benefits. #LI-AM #LI-Remote #Juniper-US #Juniper-Canada

Drive organizational efficiency and alignment through internal communication, change management, and developing training content and onboarding programs for Fund Administration employees. | 5+ years in internal communications or enablement, strong communication skills, experience managing multiple projects, proficiency with communication platforms, and strategic thinking. | About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have a physical office in San Francisco, New York City, and Bangalore for employees who prefer to work in an office some or all of the time. About your role As a Communications and Enablement team member you will play a key role in driving organizational efficiency, transparency, and alignment across both operational communications and employee enablement. Your role will involve managing and executing high-impact initiatives that ensure smooth internal communication, clear reporting, and effective change management within the company. You will also take ownership of developing training content and curriculums for Fund Administration employees, empowering them with the knowledge and skills necessary to succeed in their roles. This role is ideal for a highly organized and strategic thinker who thrives in a fast-paced, dynamic environment. You will work closely with leadership teams to create impactful learning content and develop training programs that drive both individual and organizational growth. Your efforts will be instrumental in creating a culture of transparency, alignment, and continuous development. What you’ll do As the Communications and Enablement team member, you'll play a pivotal role in driving organizational efficiency, transparency, and alignment across multiple key areas. Your focus will be on managing high-impact initiatives that foster clear communication, reporting, and effective change management across the organization. You'll also take the lead in developing comprehensive training content and curriculums that empower Fund Administration employees to succeed in their roles and drive both personal and organizational growth. Core Responsibilities Internal Communication • Change Management • Develop and execute communication strategies to manage and communicate organizational changes (e.g., process updates, system changes, structural shifts). • Ensure stakeholders are kept informed in a timely, transparent, and clear manner, helping facilitate a smooth transition across teams and departments. Enablement • Employee Onboarding Experience • Coordinate all aspects of the onboarding experience, from pre-boarding to the completion of the new hire’s first few months, ensuring a smooth transition into the company culture. • Serve as the primary point of contact for new hires, providing guidance and support as they navigate the onboarding process. • Develop and maintain a structured timeline for employee onboarding, ensuring all steps are followed and that the experience is consistent across locations. • Gather feedback from new hires to continuously improve the onboarding process and ensure it meets the evolving needs of a global, diverse workforce. • Work closely with the Fund Administration leadership and HR team to align onboarding initiatives with department goals, ensuring that employees are fully equipped to succeed in their roles. • Develop resources that help new employees build relationships within the team and across the organization. • Curriculum Development & Management • Manage all aspects of the content development process including planning, content maintenance, and oversight and reporting of training completions. • Author and organize content for an internal audience with varying skill levels. • Review student feedback and metrics to understand how to iterate and improve the content. • Work with subject matter experts to identify learning needs, develop a prioritized content roadmap, launch new offerings, and monitor student progress. Skills and Qualifications • Bachelor’s degree in Business, Communications, Human Resources, or a related field (or equivalent experience). • 5+ years of experience in internal communications, employee enablement, or a related field. • Proven ability to manage multiple projects and meet deadlines in a fast-paced environment. • Strong written and verbal communication skills, with the ability to craft compelling messaging for diverse audiences. • Proficiency with communication tools and platforms (e.g., Google Workspace, Slack, Jira, or similar). • Familiarity with developing training content and managing learning platforms. • Strategic thinker with a strong attention to detail and a problem-solving mindset. • Experience working with global, remote teams is a plus. • Passion for fostering a culture of transparency, alignment, and continuous learning. Compensation Compensation for this position includes a base salary, bonus, equity, and a variety of benefits. The U.S. base salary range for this role is $110,000 - $130,000 USD and the Canadian base salary range for this role is $120,000 - $140,000 CAD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: • Health, dental, and vision care for you and your family • Life insurance and disability coverage • Mental wellness coverage • Fertility and growing family support • Flex Time Off in addition to company paid holidays • Paid family leave, medical leave, and bereavement leave policies • 401k retirement savings plan • Healthcare FSA and commuter benefits programs • Allowance to customize your work and technology setup at home • Annual professional development stipend #LI-FM1 #LI-Remote