iRhythm Technologies, Inc.

Design, facilitate, and manage training programs for a global customer care team, utilizing AI tools and collaborating cross-functionally. | Minimum 3 years of training experience, strong facilitation skills, proficiency with Microsoft 365, Teams, Zoom, Workday Learning, and AI tools. | Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: About This Role: The Customer Care Trainer plays a key role in preparing our global Customer Care teams to support patients and accounts with empathy and excellence. The trainer will support a global Customer Care organization operating across five countries, collaborating with internal teams in the US, UK, and Philippines, and BPO partners in the Philippines, Jamaica, and Malaysia. Essential Duties and Responsibilities: Run the full new-hire program end-to-end (Phase 1: Patient, Phase 2: Account) Coordinate and facilitate multiple trainings; use approved AI tools Create and maintain training content (KB articles, decks, simulations, AI aids) Deliver high-quality facilitation (remote + occasional in-person) Document training in Workday Learning Collaborate cross-functionally with Training, QA/Quality, Supervisors, BPO leaders Uphold standards & compliance Experience and Minimum Qualifications: Bachelor’s degree or equivalent experience Minimum 3 years training experience Strong facilitation & presentation skills Required tools: Microsoft 365, Teams, Zoom, Workday Learning, approved AI tools Based in U.S. Knowledge, Skills and Abilities: End‑to‑end training facilitation & program management Content creation & maintenance skills Strong virtual & in‑person facilitation skills Cross‑functional collaboration & communication Calm, professional, and consistent performance under pressure Work Environment / Other Requirements: Primarily remote, with limited in-person events in Deerfield, IL or San Francisco, CA. What’s In It for You: This role gives you the chance to shape the customer experience by building a learning culture that directly empowers teams across multiple countries and cultures. You’ll use your creativity to design engaging training experiences while collaborating with diverse, global partners. It’s a dynamic, high‑impact opportunity where your work directly elevates the skills, confidence, and empathy of customer care team members worldwide. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $58,000.00 - $72,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121 At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. Together, we are reimagining the way cardiac arrhythmias are diagnosed. We need curious problem solvers like you. With opportunities remotely, at our office, in manufacturing, and in locations across the globe, this is your chance to meaningfully shape the future of cardiac health, our company, and your career. Driven By Purpose - Cardiac health touches the lives of people all around us. Providing life-changing healthcare solutions that impact patients around the world drives us to bring our best every single day. Growth Means Opportunity - We are growing rapidly. And with that growth comes a wealth of opportunities to learn and advance at iRhythm. The potential to deepen your impact, seek new opportunities, and advance your career is yours to pursue. Build the Future - We are a boundary-pushing organization that values innovative thinking and impacts healthcare at a global level. The expectation is to think big and build the future you see for iRhythm, our patients, and yourself. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Support resource allocation and utilization across enterprise programs, develop planning strategies, and monitor resource trends. | Bachelor's degree or equivalent, 5+ years in resource management or project management, strong organizational and communication skills, experience with various project management models. | Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career. iRhythm is seeking a talented and experienced Program Resource Manager. This position will support resource allocation and utilization across iRhythm’s portfolio of high-priority enterprise programs. Your expertise in resource planning and management will be instrumental in ensuring we meet our ambitious goals to shape the future of cardiac health. The ideal candidate will have excellent organizational skills, strong communication abilities, and outside-the-box problem solving abilities. What You Will Be Doing Build a shared understanding of resource requirements and project timelines for key enterprise programs, incorporating feedback from project managers, department heads and stakeholders Lead the development of resource planning strategies, tools, and processes to align resource allocation with project demands and organizational goals. Implement the new resource management processes and tools and continuously improve them in response to business needs. Identify, escalate and facilitate the resolution of conflicts, bottlenecks or imbalances in resource allocation. Facilitate the development of and maintain accurate resource records and documentation, including resource schedules, staff time reporting processes, utilization reports and allocation decisions. Monitor resource utilization trends and provide timely feedback to leadership to drive proactive adjustments to ensure optimal resource allocation. Champion documentation, standardization, and proliferation of resource management process and best practices. Conduct resource capacity planning to assess and manage resource demands based on project priorities and objectives. What We Want to See A bachelor’s degree or equivalent experience, plus five years or more of experience in resource management in a project environment and/or in project management. Must have strong working knowledge of resource management processes, tools and best practices. Ability to collaborate effectively with stakeholders across a wide variety of backgrounds and levels of seniority, including with senior executives. Proven experience in owning a complex problem where stakeholders have a variety of interests and points of view and developing a framework for shared understanding and collaboration. Solid organizational skills including attention to detail and multi-tasking skills. Excellent written and verbal communication skills; ability to effectively communicate across all levels of the Company. Analytical thinker with strong organizational skills; attention to detail is a must. Ability to handle multiple priorities in an energizing environment. Strong sense of ownership and accountability. Experience staffing for technology implementation, new product development or business transformation programs; experience in more than one of these is a plus. Experience in the medical technology or medical provider industries is a plus. Experience supporting a mix of agile, waterfall, and hybrid project management models is a plus. What is In It for You This is a full-time position with competitive compensation package, excellent benefits including medical, dental and vision insurance (all of which start on your first day), paid holidays, and PTO! iRhythm also provides additional benefits including 401K (with company match), an Employee Stock Purchase Plan, paid parental leave, pet insurance discount, Cultural Committee/Charity events, and so much more! This position is primarily remote, with occasional travel (up to 15%) required for key meetings and planning sessions. FLSA Status: Exempt As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records. Make iRhythm your path forward. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range 83,000 - $122,000 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121 At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. Together, we are reimagining the way cardiac arrhythmias are diagnosed. We need curious problem solvers like you. With opportunities remotely, at our office, in manufacturing, and in locations across the globe, this is your chance to meaningfully shape the future of cardiac health, our company, and your career. Driven By Purpose - Cardiac health touches the lives of people all around us. Providing life-changing healthcare solutions that impact patients around the world drives us to bring our best every single day. Growth Means Opportunity - We are growing rapidly. And with that growth comes a wealth of opportunities to learn and advance at iRhythm. The potential to deepen your impact, seek new opportunities, and advance your career is yours to pursue. Build the Future - We are a boundary-pushing organization that values innovative thinking and impacts healthcare at a global level. The expectation is to think big and build the future you see for iRhythm, our patients, and yourself. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Drive the planning, execution, and delivery of medical device projects from development to commercialization, ensuring compliance and stakeholder alignment. | Requires a BS in Engineering or related field, 4+ years leading development projects, and experience with medical devices and regulatory standards. | Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: iRhythm is currently seeking an experienced Senior Technical Project Manager within the Research & Development team. You will have the opportunity to drive the delivery of medical device projects to domestic and international markets. You will be exposed to a diverse set of projects involving development and testing in the context of addressing unmet clinical needs. In addition, you will build a deep understanding of our end-to-end systems, helping to drive successful delivery of projects throughout the development life cycle. Our work environment is fast-paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today! What You Will Be Doing Project Planning Collaborate closely with product management, engineering, quality and regulatory assurance to understand and distill business priorities to develop project scope for unmet clinical needs and launch new products Drives project planning, WBS, estimation, resources, scheduling, timelines, “what-ifs”, risks and re-planning as required Create and maintain the technical project release plan as it pertains to design control process Project Execution Primary owner of project plan initiation through post implementation Successful project execution and launch with a mix of people skills, project management, technical expertise and cross functional collaboration with CRM, Manufacturing, Marketing, Customer Support, and Clinical Operations Act as a scrum master for sprint planning, backlog refinement, stand-ups, and retrospectives Lead and drive stand-ups, recurring project meetings to track progress, timelines, project health and risks Facilitate and participate in technical discussions within technical engineers and cross-functional teams Act as a core team leader to coordinate efforts for business readiness for deployment and product launch Own project risk register and hold regular discussions on risk management activities. If necessary, author project documentation and assist with system testing Work closely with QA/RA to ensure activities performed in compliance with Company SOPs/International Regulatory standards. Operational In conjunction with technical project management team, own health of projects undertaken and drive continuous improvement of processes Drive best practices on the team, deal with ambiguity and competing objectives Participate in production release/health monitoring activities. What we Want to See BS degree in Engineering or related technical field required Master’s degree, M.B.A. or P.M.P. certification a strong plus 4+ years’ experience leading development projects, ideally with a demonstrated record of transferring design changes to manufacturing and taking new products from development to commercialization. 8+ years of engineering experience in a professional environment, requiring extensive cross-functional collaboration. Proven ability to influence without authority, enabling coordination and alignment of matrixed resources. Strong project management skills including budgeting, planning, tracking, organization, attention to detail, managing competing priorities, analytical and critical thinking, and sound engineering fundamentals Strong technical abilities, grounded in ethics and sound decision-making processes. Deep familiarity with highly technical product development teams and design transfer processes with embedded systems - medical device experience is strongly preferred. Excellent interpersonal skills, enabling strong alignment with internal / external partners and can navigate conflict constructively. Effective communication and presentation abilities, with demonstrated ability to synthesize information clearly and convey technical concepts to non-technical audiences. Software/tools: Proficient using Microsoft Office Suite, including Project and Visio. Working knowledge of Atlassian tools (JIRA, confluence) a plus. Travel up to 10% (team meetings/offsites) Ways to Stand Out Master’s in science or technical field is a plus Experience in the medical device industry is a plus Experience with IEC standards 62304, 14971, 62366. Experience with Tools desired – Jira, Product roadmap (Aha!), Project portfolio Management, Requirements management (JAMA) Proficiency in AWS/Linux/Unix/Windows environment. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $138,000.00 - $180,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121 At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. Together, we are reimagining the way cardiac arrhythmias are diagnosed. We need curious problem solvers like you. With opportunities remotely, at our office, in manufacturing, and in locations across the globe, this is your chance to meaningfully shape the future of cardiac health, our company, and your career. Driven By Purpose - Cardiac health touches the lives of people all around us. Providing life-changing healthcare solutions that impact patients around the world drives us to bring our best every single day. Growth Means Opportunity - We are growing rapidly. And with that growth comes a wealth of opportunities to learn and advance at iRhythm. The potential to deepen your impact, seek new opportunities, and advance your career is yours to pursue. Build the Future - We are a boundary-pushing organization that values innovative thinking and impacts healthcare at a global level. The expectation is to think big and build the future you see for iRhythm, our patients, and yourself. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Support global labeling planning and execution activities, coordinate with teams, and oversee operational aspects of labeling delivery. | Proven experience in labeling and globalization program/project management, strong organizational skills, and ability to lead diverse stakeholders. | Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Job Summary We are seeking a highly organized and proactive project manager to support global labeling planning and execution activities. This role will drive labeling development activities including representation of the labeling function on product teams, coordinate with teams on inputs, timelines, and facilitating labeling risk management across multiple teams and stakeholders. You will also be responsible for oversight of some operational aspects of labeling delivery, helping to ensure efficient and timely delivery of high-quality labeling and translations. You will work closely with cross-functional teams including project managers, product managers, engineers, designers, marketing, regulatory, quality and marketing to streamline processes and support the successful launch of products. You will assist in the development and implementation of strategies to improve productivity, reduce costs, and enhance stakeholder satisfaction. Participate in hiring, training, and supervising staff to ensure a capable and motivated workforce. Strong leadership, analytical skills, and the ability to adapt to changing environments are essential qualities for success in this role. The ideal candidate is a strong communicator, strategic thinker, and detail-oriented collaborator who thrives in fast-paced environments. Key Responsibilities Project Planning and Delivery: Collaborate with other project/product team members to plan and communicate required inputs and delivery timelines. Contribute to labeling specific and overall product increment bottom-up schedule development. Ensure packaging and labeling projects meet defined specifications, regulatory and quality requirements, timelines. Reporting: Report status of activities to the key stakeholders and management, proactively alert leadership if the schedule of individual activities is at risk. Risk Management: Represent labeling to surface any risks and define mitigation strategies relative to the function. Escalate unresolved risks to leadership in a timely manner. Team Leadership: Influence team performance, providing guidance, coaching, and support to ensure high performance and morale. Facilitate communication and collaboration among team members to ensure alignment and progress. Process Improvement: Identify and contribute to process improvement to enhance efficiency, quality, and speed of labeling development. Identify bottlenecks and work with teams to resolve them. Required Skills & Qualifications Proven experience in labeling and globalization program/project management, ideally in a regulated or product development environment Strong organizational and coordination skills Ability to synthesize inputs and communicate effectively to all levels of the organization Familiarity with risk management practices Comfortable leading meetings and driving execution across diverse stakeholders Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $103,000.00 - $134,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121 At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. Together, we are reimagining the way cardiac arrhythmias are diagnosed. We need curious problem solvers like you. With opportunities remotely, at our office, in manufacturing, and in locations across the globe, this is your chance to meaningfully shape the future of cardiac health, our company, and your career. Driven By Purpose - Cardiac health touches the lives of people all around us. Providing life-changing healthcare solutions that impact patients around the world drives us to bring our best every single day. Growth Means Opportunity - We are growing rapidly. And with that growth comes a wealth of opportunities to learn and advance at iRhythm. The potential to deepen your impact, seek new opportunities, and advance your career is yours to pursue. Build the Future - We are a boundary-pushing organization that values innovative thinking and impacts healthcare at a global level. The expectation is to think big and build the future you see for iRhythm, our patients, and yourself. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Owns customer experience strategy and execution, collaborating with internal teams and large health systems to improve cardiac monitoring programs and drive adoption of iRhythm's services. | Minimum of 8 years of experience in healthcare or related fields, with strong skills in process improvement, stakeholder management, and data analysis, preferably with clinical or device sales experience. | Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large complex health systems, to design and execute solutions that improve efficiency and outcomes. What You Will Be Doing Owns customer experience strategy and execution of customer success in all accounts assigned with proven impact on the business for up to 12 opportunities concurrently. Responsible for continuous improvement of CX tools and approaches. Accountable to meet CX impact metrics (KPIs) in assigned opportunities to accelerate growth and support overall health of the business. Collaborate with other CX team members on higher complexity and/or innovative opportunities to share learnings and best practices. Support customer clinical, operational, and financial goals via designing customer journeys to drive adoption of the Zio Service. Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized. Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices. Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias. Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements Collaborate closely with CX peers, with iRhythm area sales leadership and cross-functional team members such as Digital Solutions, Key Account Managers, Revenue Cycle Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. Accountable to prioritizing work that meets the needs of iRhythm business goals Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems What We Want to See Bachelor’s degree required, Master’s degree preferred: Minimum of 8 years of related experience with a Bachelor’s degree; or 6 years of experience in a similar role and a Master’s degree. Experience working in healthcare in process improvement, cardiovascular leadership, clinical degree preferred. In addition to experience in device or clinical sales working with large health systems in a consultative capacity preferred. Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months Strong communication and presentation skills Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity Ways To Stand Out Strong understanding of the healthcare landscape and experience in cardiology preferred Ability to multi-task and prioritize in a fast-paced environment Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio) Must be able to travel up to 50% Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $138,000.00 - $180,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121 At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. Together, we are reimagining the way cardiac arrhythmias are diagnosed. We need curious problem solvers like you. With opportunities remotely, at our office, in manufacturing, and in locations across the globe, this is your chance to meaningfully shape the future of cardiac health, our company, and your career. Driven By Purpose - Cardiac health touches the lives of people all around us. Providing life-changing healthcare solutions that impact patients around the world drives us to bring our best every single day. Growth Means Opportunity - We are growing rapidly. And with that growth comes a wealth of opportunities to learn and advance at iRhythm. The potential to deepen your impact, seek new opportunities, and advance your career is yours to pursue. Build the Future - We are a boundary-pushing organization that values innovative thinking and impacts healthcare at a global level. The expectation is to think big and build the future you see for iRhythm, our patients, and yourself. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Lead and optimize customer experience strategies for large health system accounts, collaborating with cross-functional teams to improve clinical and operational outcomes. | Minimum 8 years of experience in healthcare or related fields, strong communication skills, ability to analyze data, and experience in process improvement or clinical leadership. | Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large complex health systems, to design and execute solutions that improve efficiency and outcomes. What You Will Be Doing • Owns customer experience strategy and execution of customer success in all accounts assigned with proven impact on the business for up to 12 opportunities concurrently. • Responsible for continuous improvement of CX tools and approaches. • Accountable to meet CX impact metrics (KPIs) in assigned opportunities to accelerate growth and support overall health of the business. • Collaborate with other CX team members on higher complexity and/or innovative opportunities to share learnings and best practices. • Support customer clinical, operational, and financial goals via designing customer journeys to drive adoption of the Zio Service. • Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized. • Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices. • Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias. • Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program • Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements • Collaborate closely with CX peers, with iRhythm area sales leadership and cross-functional team members such as Digital Solutions, Key Account Managers, Revenue Cycle Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. • Accountable to prioritizing work that meets the needs of iRhythm business goals • Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business • Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems What We Want to See • Bachelor’s degree required, Master’s degree preferred: • Minimum of 8 years of related experience with a Bachelor’s degree; or 6 years of experience in a similar role and a Master’s degree. • Experience working in healthcare in process improvement, cardiovascular leadership, clinical degree preferred. In addition to experience in device or clinical sales working with large health systems in a consultative capacity preferred. • Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months • Strong communication and presentation skills • Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers • Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity Ways To Stand Out • Strong understanding of the healthcare landscape and experience in cardiology preferred • Ability to multi-task and prioritize in a fast-paced environment • Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio) • Must be able to travel up to 50% Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $138,000.00 - $180,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121

Manage and grow large healthcare accounts, support customer success, and collaborate with internal teams to ensure client satisfaction. | At least 3 years in sales or account management supporting large or complex accounts, healthcare or medical device experience, proficiency with CRM tools, strong communication skills. | Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: About This Role We are looking for a Key Account Manager for our (insert market) area. In this role, you will be responsible for providing superior support to grow, nurture, and maintain iRhythm’s highest-volume accounts. In this role, you will cultivate and sustain long-term customer relationships, while meeting and exceeding KPIs. Proactively delivering value services to support customers and advocating internally for the solutions required to drive business outcomes are key to what you will do as a KAM. You will collaborate with iRhythm’s Marketing, Customer Care, and Clinical Operations teams. As a Key Account Manager, you will be the customers' primary escalation and intervention point of contact. What you’ll be doing Strategically partner with the iRhythm Sales organization to ensure the success of customers and patients within our large account segment. Drive customer and account performance by monitoring and measuring activities including registration volume, device inventory management, customer and patient satisfaction, clinical effectiveness, and workflow efficiency. Serve as a primary point of contact for iRhythm internal teams regarding assigned customers. Liaison with key stakeholders in billing, clinical operations, legal, finance, inventory, and customer care to ensure efficient account performance. Train customers on the iRhythm service tools (ZioSuite, MyZio, etc.). Act in a timely manner to resolve customer issues. Provide continuous evaluation of processes and customer workflow. Suggest new methods to create efficiencies through improved processes and additional technology. Leverage iRhythm regional expertise as necessary. Manage, onboard, and support assigned accounts. Attend and support key customer meetings and sales Quarterly Business Review sessions. Establish and maintain strong relationships with accounts and the internal sales organization. Lead or participate in strategic initiatives within assigned accounts. Conduct in-person account management initiatives as needed. Monitor and communicate key performance trends across assigned accounts. Work to develop action plans to improve account performance. What We Need To See Bachelor’s degree is highly preferred or an equivalent combination of education, training, and experience. At least 3 years in a sales, account management or customer success role supporting large or complex accounts. Proven work experience as an Account Manager, Key Account Manager, or Sales Account Manager in a healthcare, medical device, or biotechnology environment. Self-directed and proactive. Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level. Ability to multi-task and prioritize in a fast-paced environment. Proficiency with tools commonly used in a business environment including CRM customer relationship management (Salesforce), reporting, and Microsoft Office. Exceptionally collaborative, highly responsive, flexible, and adaptive. Must be willing to travel to Regional and National internal meetings. Must be willing to travel 30% or higher depending on the needs of the customer within assigned market. Ways to Stand Out Strong analytical skills with the ability to identify trends and present information succinctly and actionable. Proven understanding of how to apply key performance measurements to drive commercial development. What's In It For You This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer: emotional health support for you and your loved ones legal / financial / identity theft/ pet and child referral assistance paid parental leave, paid holidays, travel assistance for personal trips and PTO! iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $83,000.00 - $108,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121 At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. Together, we are reimagining the way cardiac arrhythmias are diagnosed. We need curious problem solvers like you. With opportunities remotely, at our office, in manufacturing, and in locations across the globe, this is your chance to meaningfully shape the future of cardiac health, our company, and your career. Driven By Purpose - Cardiac health touches the lives of people all around us. Providing life-changing healthcare solutions that impact patients around the world drives us to bring our best every single day. Growth Means Opportunity - We are growing rapidly. And with that growth comes a wealth of opportunities to learn and advance at iRhythm. The potential to deepen your impact, seek new opportunities, and advance your career is yours to pursue. Build the Future - We are a boundary-pushing organization that values innovative thinking and impacts healthcare at a global level. The expectation is to think big and build the future you see for iRhythm, our patients, and yourself. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Manage the lifecycle and service operations of cardiac monitoring devices, collaborating across departments to drive product growth and clinical value. | At least 5 years in medical device product management, experience with product roadmaps, and strong cross-functional leadership skills. | Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career iRhythm is seeking a Product Manager to manage the lifecycle management of our ECG monitoring devices. This individual will partner closely with Product Managers of our Long-term Continuous and Mobile Cardiac Telemetry products with a focus on the life cycle management and service operations that align across both product lines. This is an exciting opportunity for a person interested in the intersection of Digital Health, Devices & AI in Medicine, and passionate about driving innovation, product/market fit and market growth in a highly competitive cardiac monitoring space. The Product Manager role is highly cross-functional and detail oriented, requiring the individual to interface with and work closely with departments throughout the company to synthesize clinical, technical, operational, commercial and market perspectives to advance the clinical value of our ambulatory cardiac monitoring solutions. This individual will be expected to work closely with Product Managers responsible for Hardware and Digital products across our service offerings and platform, conduct Voice of the Customer research, inform the Product Roadmap of new features, manage sustaining features from development through launch, as well as driving sustainable growth across the product lines. This is a highly visible and key role within the organization spanning many activities from strategic to tactical in defining and executing the Product strategy, operations, and growth. The individual will develop key partnerships with iRhythm’s R&D, Operations, Commercial and Product teams to drive sustainable, double-digit growth. What You Will Be Doing Product Management Manage successful launches for features and functionality that are common across our ambulatory cardiac monitoring platforms. This includes coordinating product launch readiness activities across R&D, Regulatory, Clinical Operations, Sales Enablement, Sales Training, and Marketing. Establish self as a platform expert clinically, technically, and operationally Define, track and report product health, deliver communications/presentations on product status and platform strategies, and manage a strong platform prioritization process to focus on high value activities that drive product growth. Conduct regular business reviews for product with read out on key product and business performance indicators relative to market dynamics, underscoring what’s going well and our opportunities to propel growth Maintain strong pulse on customer feedback for product and service improvement areas through Sales & Customer engagement, including supporting objection handling. Drive cross-functional teams to reach milestones on time and on budget Collaborate with the Product Management team members on the development of processes around product development. Drive Commercial Success Manage Business and Product operations for product. This includes collaborating closely with the Commercial team on Product Marketing and Sales Enablement needs to drive continued success of this product line. Become expert in competitive intelligence in the long-term continuous and mobile cardiac telemetry markets. Maintain competitive matrix products in the market to help inform product and service enhancements, as well as competitive marketing messaging and objection handling messaging. Forecast and track product sales and contribution margins, with a solid understanding of the P&L impact of product related decisions. Support Sales & Marketing Collaborate closely with sales and downstream marketing on go-to market strategy, tools, positioning and KOL/reference development. Provide sales support by providing product expertise and product-specific presentation materials. Be responsible for the change process and business case for platform enhancements in development, including required clinical claims. Engage the Sales Enablement & Training teams in developing training programs for the field teams and sales force among others. What We Want to See At least 5 years (or at least 3 years with an MBA) experience in global medical device Experience with product management preferred Product lifecycle management strategies and tactics Experience developing roadmaps that delivered solutions, fulfilling unmet customer needs Demonstrated ability to take initiative and drive cross-functional accountability for achieving results Self-starter with a desire to work in a collaborative, entrepreneurial and fast-paced environment Be able to bring/create best-practices to product management processes Demonstrated change management capability; leads change by designing new solutions and aligns work partners to understand the ‘why’ and ‘how’ on new tools and services. Past experience with cardiac monitoring strongly desired Ability to handle multiple projects at a time and effectively prioritize time Demonstrated critical thinking skills, ability to accurately analyze information and make data-driven decisions Past user need development experience acting as a Product Owner strongly desired Proficiency in MS Office suite BA/BS in marketing, science or technical field. Advanced degree or MBA desired. Ability to travel 20-30% of time Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $99,000.00 - $129,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121 At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. Together, we are reimagining the way cardiac arrhythmias are diagnosed. We need curious problem solvers like you. With opportunities remotely, at our office, in manufacturing, and in locations across the globe, this is your chance to meaningfully shape the future of cardiac health, our company, and your career. Driven By Purpose - Cardiac health touches the lives of people all around us. Providing life-changing healthcare solutions that impact patients around the world drives us to bring our best every single day. Growth Means Opportunity - We are growing rapidly. And with that growth comes a wealth of opportunities to learn and advance at iRhythm. The potential to deepen your impact, seek new opportunities, and advance your career is yours to pursue. Build the Future - We are a boundary-pushing organization that values innovative thinking and impacts healthcare at a global level. The expectation is to think big and build the future you see for iRhythm, our patients, and yourself. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Lead clinical investigations to assess post-market complaints and ensure regulatory excellence. Collaborate with various teams to identify safety trends and educate internal teams on complaint assessment workflows. | Candidates must have an active RN license, with a BSN preferred, and clinical experience in cardiology or electrophysiology. A minimum of 5-10 years in a clinical environment and 3+ years in medical device safety or related roles is required. | Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Why This Role Matters In this role, your clinical voice will shape safety narratives and elevate how we interpret and respond to real-world use of our cardiac monitoring technologies. You’ll play a pivotal part in identifying trends, safeguarding patients, and influencing improvements to products that directly affect millions of patients every year. What You’ll Do Lead Clinical Investigations: Provide expert clinical assessments of post-market complaints, weaving together clinical, product, software, and service aspects to determine potential safety risks and identify reportable events under global regulatory frameworks. Ensure Regulatory Excellence: Assist with drafting and review of Medical Device Reports (MDRs), eMDRs, and global vigilance reports (e.g., PDMA) with precision and clinical insight. Interface with Stakeholders: Collaborate cross-functionally with QA, RA, Clinical, Product, and R&D teams to ensure a clinically accurate narrative of complaints driving investigations to clear resolution. Trend and Triage: Identify patterns or emerging signals from post-market surveillance and support proactive safety strategies. Coach and Educate: Serve as a clinical expert to train internal teams on complaint assessment workflows and medical rationale for reportability decisions. Engage with the Field: Communicate with healthcare professionals, patients, and supporting teams to gather critical context and close the loop on safety-related concerns. About You Licensure & Background: RN with active license. BSN preferred. Clinical experience in cardiology or electrophysiology required – we are looking for clinical depth of knowledge. Experience: 5–10 years in a clinical environment, plus 3+ years in medical device safety, complaints handling, or related post-market surveillance role. Regulatory Fluency: Working knowledge of 21 CFR 803/820, ISO 13485, MEDDEV 2.12/1, and other global standards. Communication Skills: Exceptional written and verbal communication—able to translate complex clinical scenarios into clear, actionable insights for technical and regulatory audiences. Analytical Mindset: Detail-oriented, with strong critical thinking, root cause analysis, and deductive reasoning skills. Ownership Mentality: You take initiative, thrive in ambiguity, and don’t wait to be told what needs doing—you just do it. Collaborative Spirit: You enjoy working across functions and value diverse perspectives when solving problems. You’ll Love This Role If You: Are interested about using your clinical expertise in a broader way. Are energized by working in a high-impact, highly collaborative environment. Want to be part of a company that values medical judgment as a key pillar of innovation. Value being a part of a team which champions professional growth and autonomy. Ready to make a difference where it truly matters? Apply now and help us continue to set the standard for cardiac monitoring. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $91,000.00 - $118,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121 At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. Together, we are reimagining the way cardiac arrhythmias are diagnosed. We need curious problem solvers like you. With opportunities remotely, at our office, in manufacturing, and in locations across the globe, this is your chance to meaningfully shape the future of cardiac health, our company, and your career. Driven By Purpose - Cardiac health touches the lives of people all around us. Providing life-changing healthcare solutions that impact patients around the world drives us to bring our best every single day. Growth Means Opportunity - We are growing rapidly. And with that growth comes a wealth of opportunities to learn and advance at iRhythm. The potential to deepen your impact, seek new opportunities, and advance your career is yours to pursue. Build the Future - We are a boundary-pushing organization that values innovative thinking and impacts healthcare at a global level. The expectation is to think big and build the future you see for iRhythm, our patients, and yourself. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Develop stable and reliable test automation with an emphasis on REST API based services. Mentor peers and drive engineering excellence across diverse, cloud-based SaaS platforms in the medical device/software space. | 8-10 years of Test Automation and Framework development experience is required. Expertise in an Object-Oriented programming language, especially Java or C#, along with proficiency in Agile methodologies and testing tools is essential. | Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: About this role: The iRhythm Software Quality Assurance and Test Automation Team is seeking a seasoned Senior Test Automation Engineer (SDET) to deliver on our automation strategy across multiple product areas. In this hands-on coding role, you’ll develop scalable test frameworks, design automated testing solutions for a suite of applications supporting the cardiac monitoring device lifecycle, and work collaboratively with Software Development and DevOps to build robust continuous integration pipelines. You'll also mentor peers and drive engineering excellence across diverse, cloud-based SaaS platforms in the medical device/software space. At iRhythm, every innovation aims to improve health outcomes and enhance the patient experience. If you’re passionate about automation, cross-functional collaboration, and mission-driven technology, this is your opportunity to make an impact where it matters most — helping transform the future of healthcare through code. Location: Remote Responsibilities include: Developing stable and reliable test automation, with an emphasis on REST API based services Advocating for and contributing to improvements that reduce manual effort Organizing and reporting on testing efforts for projects, leveraging tools such as Jira and Jama Partnering with cross-team stakeholders to communicate results and coordinate efforts Contributing to efforts that support the medical device development lifecycle About You: 8-10 years of Test Automation and Framework development Expertise with an Object-Oriented programming language, especially: Java or C# Experience working with testing tools such as TestNG, REST Assured, Selenium Web Driver, Playwright, Appium, Postman Proficiency with Agile methodologies and workflow tools (such as Jira, Azure DevOps) Excellent interpersonal, written, and verbal communication skills Passion for quality and attention to detail Experience working with medical devices a plus Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $135,000.00 - $175,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121 At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. Together, we are reimagining the way cardiac arrhythmias are diagnosed. We need curious problem solvers like you. With opportunities remotely, at our office, in manufacturing, and in locations across the globe, this is your chance to meaningfully shape the future of cardiac health, our company, and your career. Driven By Purpose - Cardiac health touches the lives of people all around us. Providing life-changing healthcare solutions that impact patients around the world drives us to bring our best every single day. Growth Means Opportunity - We are growing rapidly. And with that growth comes a wealth of opportunities to learn and advance at iRhythm. The potential to deepen your impact, seek new opportunities, and advance your career is yours to pursue. Build the Future - We are a boundary-pushing organization that values innovative thinking and impacts healthcare at a global level. The expectation is to think big and build the future you see for iRhythm, our patients, and yourself. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.