International Rescue Committee

Assist with client intake, manage case files, and coordinate communication for immigration legal services. | Bilingual in English and a major client language, strong organizational skills, experience with Microsoft Office, and ability to work in a fast-paced, multicultural environment. | The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The Administrative Assistant will serve as the central point of contact for clients with the IRC Immigration Legal Services team and provide administrative support to the team. This position involves working directly with clients in a fast-paced environment while maintaining professional standards for capturing accurate information, coordinating client appointments, and facilitating high quality communication. The Administrative Assistant will also conduct outreach to the broader community regarding services available through the IRC immigration program. This position reports to the Immigration Program Manager but works closely with all members of the immigration team. Major Responsibilities: Maintain up-to-date knowledge of IRC Baltimore’s case acceptance policies, which include enrollment eligibility criteria across immigration legal services programs. Conduct preliminary screenings for walk-in clients seeking immigration legal services to determine potential program eligibility and triage scheduling or inclusion on a waitlist. Schedule appointments for immigration clients with legal assistants, legal representatives, and/or attorneys; follow up with clients through reminder text messages and/or phone calls. Maintain a detailed, accurate and comprehensive database of walk-in clients and returning clients, including basic biographic information, current contact information, and other data as needed. Answer phone calls, emails and text messages from clients and resolve common client concerns, such as regarding updated contact information, position on waitlists for services, or estimated USCIS case processing times; follow protocols to appropriately relay questions requiring legal analysis or more detailed case information to team members; and log all client communications in the case management software. Track inquiries for services, gathering data to inform program operations and services as identified by the Program Manager. Data may include number of walk-in clients, referral sources, waitlist times, and requested services. Open and log all mail (USCIS/NVC correspondence) for immigration programs into the case management software. Create and maintain virtual and/or physical case files according to standardized model. Scan and upload clear and complete copies of case-related documents to Box; print and prepare clear and complete copies of materials to be submitted to USCIS as part of legal filings. In coordination with the [supervisor], conduct monthly administrative file review. Understand and strictly abide by rules of confidentiality and protocols regarding unauthorized practice of law. Other tasks and projects as assigned by the Immigration Program Manager. Job Requirements: Bilingual English and a major client language highly preferred. Fluency in spoken and written English. Strong organizational skills and attention to detail. Knowledge of and / or interest to learn about immigration legal services. Experience working and communicating effectively in a multi-cultural environment is required; experience with individuals who are Limited English Proficient (LEP) highly desired. Self-starter with strong problem-solving skills combined with a solid ability to prioritize duties, coordinate time effectively, and excel in a client-facing, fast-paced position. Interest and ability to contribute both independently and as a key team member. Proficient in Microsoft Office (i.e. Word, Excel, and Outlook) and web-based applications (i.e. Google forms, Box, ETO, databases). Work Environment: Standard office setting at IRC’s office in XXX; regular evening or weekend activities as needed. Access to reliable transportation to travel and work off-site at programs (i.e. schools, apartment complexes, etc.). Compensation: (Pay Range: $21.00 - $23.00) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.

Lead strategic change initiatives for IT and operational transformations, including job design, role transitions, and capability building, ensuring human-centered, sustainable change across regions. | Minimum 6-8 years of experience in change management or organizational development, with proven ability to support complex, cross-functional change initiatives, preferably in technology-enabled environments. | Das International Rescue Committee (IRC) leistet Hilfe bei den schlimmsten humanitären Krisen weltweit und steht von Krieg und Krisen betroffenen Menschen zur Seite, um ihre Gesundheit, Schutz & Sicherheit, Bildung, ihre wirtschaftliche Situation und ihre Selbstbestimmung zu sichern und zu fördern. IRC wurde 1933 auf Initiative von Albert Einstein gegründet und ist eine der weltweit größten internationalen humanitären Nichtregierungsorganisationen (INGO). IRC ist in mehr als 40 Ländern und 29 US-Städten tätig und unterstützt Menschen dabei, zu überleben, die Kontrolle über ihre Zukunft zurückzugewinnen und ihre Communities zu stärken. Im Dienst der Menschlichkeit leisten IRC-Mitarbeitende einen nachhaltigen Beitrag, indem sie Millionen von Menschen Sicherheit, Würde und Hoffnung zurückgeben. Wenn Sie ein*e lösungsorientierte*r, leidenschaftliche*r Wegbereiter*in für Veränderung sind, kommen Sie zu uns, um das Leben von Millionen von Menschen weltweit positiv zu beeinflussen und gemeinsam eine bessere Zukunft zu gestalten. Job Overview: The Senior Change Manager, Operations Strategy and Delivery, plays a critical role in enabling the successful adoption of major technology and operating model changes across the IRC. The role provides strategic change enablement across the IT portfolio, ensuring that large-scale, multi-year priorities are clearly positioned, well understood, and embedded into IRC ways of working. The Senior Change Manager leads the strategic design of change approaches for priority IT initiatives - including Tech100 Strategy execution, the AI agenda, and data transformation initiatives with a core focus on IT Shared Services, covering job design, role transitions, capability building, communications, and implementation. The role partners closely with the IT Communications team to ensure that day-to-day change, communications, and enablement efforts across IT initiatives are strategically aligned, well sequenced, and coherently positioned in support of IT’s broader transformation agenda. The role also works in close partnership with IT leadership, People & Culture, US and International Programs, and cross-functional stakeholders to ensure technology-enabled change is human-centered, coordinated, and sustainable across regions, departments, and country programs. Major Responsibilities: Change Strategy & Planning Provide portfolio-level change leadership for IT strategic initiatives, with a primary focus on IT Shared Services. Partner with IT, Program Teams and P&C to assess organizational impacts and readiness in ways that enable momentum and reduce change fatigue. Ensure change is embedded by establishing strong feedback loops, monitoring adoption and readiness, and translating lessons learned into refinements that support successful scale and sustainability. Partner with the IT Communications team to align on high-level communication strategy, sequencing, and positioning across the IT portfolio. Job Design, Role Transitions & Capability Building Lead job design and role definition for future-state IT Shared Services, including role responsibilities, operating interfaces, and integration with country and regional teams. Conduct gap and readiness assessments to identify skill, capacity, and capability needs associated with new Shared Services operating models and technologies. Design and coordinate enablement and transition plans for IT Shared Services, partnering with People & Culture and the IT Communications team to ensure training, onboarding, and role transition efforts are coherent, adoption-focused, and well sequenced. Communications & Engagement Define high-level change communication strategies and key narratives for priority IT initiatives, ensuring consistent positioning, sequencing, and tone across the IT portfolio. Translate complex technical and organizational changes into clear strategic framing and core messages that guide downstream communications and enablement efforts. Partner with the IT Communications team to equip leaders and managers with aligned narratives, talking points, and engagement guidance to reinforce adoption and sustained change. Job Requirements: Work Experience - Required: Minimum 6–8 years of experience in change management, organizational development, transformation, or related roles. Proven experience supporting complex, cross-functional change initiatives, ideally involving technology, operating model, or shared services transformations. Demonstrated experience working with and influencing senior stakeholders without direct authority. Experience designing and delivering change activities such as job design, impact assessments, training, communications, and adoption tracking. Work Experience – Highly Desirable: Proven experience in humanitarian, nonprofit, or global organizations managing change across distributed multi-country teams, including remote change engagement strategies and cross-cultural change approaches Exposure to technology-enabled change, including IT service models, data platforms, or AI-related initiatives. Demonstrated Skills and Competencies: Strong change management and organizational behavior expertise, with the ability to apply frameworks pragmatically. Ability to apply change management frameworks flexibly and pragmatically, adapting to context rather than relying on rigid methodologies Excellent stakeholder engagement and relationship-building skills across technical and non-technical audiences. Clear and compelling written and verbal communication skills. Ability to synthesize complex information and translate it into practical actions and messaging. Comfort working in ambiguity, with the flexibility to adapt plans as initiatives evolve. Strong planning and coordination skills, with attention to detail and follow-through. Collaborative mindset, with the ability to work effectively in matrixed environments. Compensation: (Pay Range: $102,000 - $110,000) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. IRC und IRC-Mitarbeitende sind verpflichtet, sich an die Werte und Prinzipien der IRC Way-Standards zu halten. Dieser Verhaltenskodex basiert auf den Grundwerten: Integrität, Einsatz, Verantwortung und Gleichberechtigung. Cookies: https://careers.rescue.org/us/en/cookiesettings Vergütung: Die angegebenen Gehaltsspannen gelten für Bewerber*innen mit Wohnsitz in den USA. Die Gehaltsspannen basieren auf verschiedenen Faktoren, wie z.B. der Situation auf dem Arbeitsmarkt, der Art der Stelle, Regelungen zu interner Gleichstellung und vorhandenem Budget. Die finalen Angebote richten sich nach dem jeweiligen Arbeitsstandort, der individuellen Arbeitserfahrung sowie den Kenntnissen und Fähigkeiten der ausgewählten Person im Verhältnis zu den definierten Stellenanforderungen. US-Benefits: Wir bieten ein umfassendes und äußerst wettbewerbsfähiges Paket an Leistungen und Benefits. In den USA umfasst dieses: 10 Krankentage, 10 US-Feiertage, 20-25 bezahlte Urlaubstage – je nach Position und Betriebszugehörigkeit, Krankenversicherung ab 143 USD pro Monat, Zahnversicherung ab 6,50 USD pro Monat und Sehhilfenversorgung ab 5 USD pro Monat, FSA für Gesundheits- und Pendlerkosten, einen 403b-Altersvorsorgeplan mit sofortiger Unverfallbarkeit, Invaliditäts- und Lebensversicherung, sowie ein Unterstützungsprogramm, das unseren Mitarbeitenden und ihren Familien in Krisenzeiten und bei psychischen Problemen Beratung und Betreuung bietet. IRC setzt sich als Arbeitgeber für Chancengleichheit ein. Wir bewerten alle eingehenden Bewerbungen von Personen auf der Basis relevanter Erfahrungen – ungeachtet von Herkunft, Religion, Geschlecht, sexueller Orientierung, Behinderungen, Alter oder anderer durch geltendes Recht geschützter Merkmale. #li-1 The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.

Lead change management, knowledge sharing, and communication strategies for supply chain transformation initiatives within IRC. | Requires 3-6 years in knowledge management, experience with digital transformation, and strong communication skills; experience in international development or humanitarian sectors is preferred. | L'International Rescue Committee (IRC) intervient dans les crises humanitaires les plus graves à travers le monde, aidant à rétablir la santé, la sécurité, l'éducation, le bien-être économique et l'autonomie des populations dévastées par les conflits et les catastrophes. Fondé en 1933 à l'appel d'Albert Einstein, l'IRC est l'une des plus grandes organisations non gouvernementales humanitaires internationales (ONGI) au monde. Il est présent dans plus de 40 pays et 29 villes américaines, où il aide les populations à survivre, à reprendre le contrôle de leur avenir et à renforcer leurs communautés. Véritable force au service de l'humanité, les employés de l'IRC ont un impact durable en rétablissant la sécurité, la dignité et l'espoir pour des millions de personnes. Si vous êtes un acteur du changement passionné et axé sur les solutions, rejoignez-nous pour avoir un impact positif sur la vie de millions de personnes dans le monde entier et leur offrir un avenir meilleur. Background/IRC Summary The IRC's Global Supply Chain (GSC) Department aims to achieve excellence in supply chain management by providing accurate, timely, and effective information to IRC operations and programming management teams. We accomplish this through clear and accessible documentation, developing meaningful learning and knowledge-sharing opportunities, and managing regular and engaging communications across all GSC functions. Our focus lies in fostering strong collaboration between headquarters, regional offices and clusters, country programs, and field offices to drive organizational efficiency and effectiveness in supply chain operations. Job Overview The Manager of Global Supply Chain Transformation will lead the knowledge management, learning, change management, and communications strategy for a portfolio of strategic supply chain transformation initiatives. This role is responsible for ensuring successful adoption and integration of new AI-powered tools and system enhancements across GSC, working in close collaboration with technical teams, regional staff, and cross-functional stakeholders including Global Finance and IT. The position will focus primarily on three strategic initiatives: Integra Demand & Supply Planning, AI-Powered Knowledge Management & User Support, and the OCR + AI Last-Mile Inventory & Contributions in Kind (CIK) Tracking System. The Manager will develop and execute comprehensive management and learning strategies to maximize user adoption, ensure operational readiness, and deliver sustainable capability improvements across the organization. Key Working Relationships Position reports to: Director, Global Supply Chain Strategy Planning and Management Position directly supervises: N/A Key Working Relationships: Within GSC: Systems and Data, Risk and Compliance, Chief Global Supply Chain Officer, Regional Supply Chain Directors, Coordinators, and Systems Advisors, Global Supply Chain Leadership team. Around the agency: Global Finance Transformation Director and team, Integra (IRC’s Microsoft D365 ERP), Cross-Functional Business Lead, IT Communications Specialist, Signpost (www.signpost.ngo) team, P&C Learning and Development team. External to IRC: various consultants. Responsibilities: Project-Based Change Management & Adoption Develop and execute comprehensive change management strategies for each of the three donor-funded initiatives, ensuring alignment with project timelines and organizational readiness. Partner with the PMO and technical teams to integrate change management activities into project plans, identifying key milestones, dependencies, and sequencing for learning and communications deliverables. Conduct stakeholder analysis and change impact assessments to identify adoption risks and develop targeted mitigation strategies. Design and implement feedback mechanisms to monitor adoption progress, identify barriers, and adjust strategies as needed throughout each project lifecycle. AI-Powered Knowledge Management & User Support Along with the System and Data and Risk and Compliance Directors, serve as the GSC lead for the Supply Chain Expert Bot initiative, collaborating with the Signpost team to consolidate and curate knowledge sources including SOPs, policies, job aids, process maps, and training materials. Coordinate with subject matter experts across Procurement, Inventory, Assets, Logistics, and donor compliance to ensure accurate, comprehensive content for the AI bot. Develop quality assurance processes for bot training data and ongoing content maintenance to ensure consistently updated knowledge repositories. Design the user support model for the Expert Bot, including escalation pathways and integration with ServiceNow for operational support ticketing. Learning Strategy & Content Development Lead the development of learning strategies and materials to support user adoption of Integra Demand & Supply Planning capabilities, including forecasting tools and the Vendor Collaboration Portal. Create role-based training curricula addressing the needs of procurement teams, program staff, and regional advisors for each initiative. Design and deliver learning content for the OCR + AI Last-Mile Inventory system, ensuring country program staff are prepared for pilot implementation. Leverage AI tools to streamline learning content creation, including training scripts, job aids, and instructional materials. Support regional supply chain staff in delivering localized training on system changes, new processes, and ways of working. Communications & Stakeholder Engagement Develop and execute integrated communications plans for each initiative, using IRC's communication channels to build awareness, generate buy-in, and reinforce key messages. Create visually impactful content including infographics, quick reference guides, and multimedia materials to support adoption. Work with the Chief Global Supply Chain Officer and the Director of Global Supply Chain Strategy Planning and Management to design and facilitate global supply chain meetings related to transformation initiatives. Establish regular reporting cadences, tracking success metrics and providing updates on adoption progress to leadership and stakeholders. Knowledge Capture & Continuous Improvement Document lessons learned throughout each project phase and use insights to refine change management approaches and knowledge management practices. Contribute to the development of sustainable knowledge management structures that will support ongoing system evolution beyond the project period. Ensure the structure and content of IRC's intranet meets staff needs for accessing tools, guidance, and resources related to the new systems. Job Requirements: Education and Experience Bachelor's degree or recognized certification in marketing and communications, adult education, organizational development, or related field required. Equivalent experience is acceptable. 3-6 years' experience in knowledge management and learning (KML), preferably for an international development and/or humanitarian aid organization, or other equivalent international agency. Preference goes to candidates who specifically have experience in: Designing and implementing KML strategies aligned with organizational goals. Building and facilitating learning processes such as after-action reviews, lessons learned, and peer learning sessions. Supporting technology implementations, ERP rollouts, or digital transformation initiatives strongly preferred. Embedding learning into workplans, change initiatives, and organizational routines. Driving culture change for policies, processes, and interdepartmental coordination. Developing KML performance through indicators and continuous improvement methods. Designing KML documents and reports for executive and functional leadership, as well as technical and “customer” staff. Managing KML projects from planning, execution, and stakeholder engagement. Demonstrated cross-functional collaboration with other departments (ex: finance, IT, and programming) strongly preferred. Familiarity with AI-powered tools, knowledge management systems, or technology-assisted learning applications a plus. Skills and Abilities Deep knowledge of adult learning theory, instructional design, and interactive learning methods. Excellent interpersonal, written, and oral communication skills, with the ability to make complex technical topics easily understood for diverse audiences. Demonstrated experience producing effective learning materials and change management communications. Ability to work with diverse, geographically distributed teams and successfully engage their input. Strong project management skills with the ability to manage multiple workstreams and competing priorities. Strategic, analytical, and systems thinking skills with the capacity to see the big picture while managing detailed execution. Proactive, resourceful, and results-oriented with a track record of driving adoption and behavior change. Graphic design skills a plus Ability to learn and utilize new technology quickly, including AI-powered tools. Willingness to stay current on knowledge management, learning, and change management methodologies. Travel Willingness to travel to IRC offices within the region up to 10% of the time. Compensation: (Pay Range: $71,820- $82,643) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. Normes de conduite professionnelle : L'IRC et ses employés doivent respecter les valeurs et principes énoncés dans l'IRC Way, notre code de conduite. Ces valeurs sont l'intégrité, le service, la responsabilité et l'égalité. Cookies : https://careers.rescue.org/us/en/cookiesettings Rémunération : Les fourchettes salariales indiquées s'appliquent aux candidats basés aux États-Unis. Ces fourchettes sont déterminées en fonction de divers facteurs, notamment le marché du travail, le type d'emploi, l'équité interne et le budget. Les offres exactes sont calibrées en fonction du lieu de travail, de l'expérience et des compétences individuelles du candidat par rapport aux exigences définies pour le poste. Avantages sociaux aux États-Unis : Nous offrons un ensemble complet et très compétitif d'avantages sociaux. Aux États-Unis, ceux-ci comprennent : 10 jours de congé maladie, 10 jours fériés américains, 20 à 25 jours de congés payés selon le poste et l'ancienneté, une assurance médicale à partir de $143 par mois, une assurance dentaire à partir de $6,50 par mois et une assurance optique à partir de $5 par mois, un compte FSA pour les frais de santé et de transport, un plan d'épargne retraite 403b avec abondement immédiat, une assurance invalidité et une assurance vie, ainsi qu'un programme d'aide aux employés accessible à notre personnel et à leurs familles pour les accompagner et les soutenir en cas de crise ou de troubles mentaux Employeur garantissant l'égalité des chances : IRC est un employeur garantissant l'égalité des chances. IRC examine toutes les candidatures sur la base du mérite, sans distinction de race, de sexe, de couleur, d'origine nationale, de religion, d'orientation sexuelle, d'âge, de situation matrimoniale, de statut d'ancien combattant, de handicap ou de toute autre caractéristique protégée par la loi applicable. #li-1 The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.

Lead and coordinate emergency health responses, including assessment, program design, implementation, and reporting, in collaboration with partners and donors. | Requires a master's in Public Health or equivalent, 3-5 years of senior experience in emergency health, leadership skills, and fluency in English and French. | The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The IRC’s Global Surge Team (GST) is a roster of esteemed and highly qualified humanitarian professionals who deploy on short notice to non-emergency and emergency contexts to support the IRC’s mission. Members of the GST provide specialist support where talent is most needed for short-term deployments of up to three months. The GST is a flexible employment opportunity for staff, requiring members to be available for deployments only 50% of the year (with opportunities for additional deployments if incumbent is interested). Members of the GST who specialize in emergencies are deployed to support either existing country programs in their emergency response, or to initiate a new program in a crisis zone. The overall responsibility of the team is to design, develop, and manage the IRC’s on-site humanitarian response, allowing us to meet the immediate needs of the affected population rapidly and effectively. Job Overview: The Emergency Health Coordinator, Global Surge will provide leadership and direction in strengthening an effective, timely, high-quality emergency health response. The Emergency Health Coordinator will also coordinate different components of the response including primary health, reproductive health, and nutrition. They will likewise ensure national and international guidelines are adhered to as well as uphold quality standards and ensure results-based monitoring & evaluation. Emergency Health Coordinators are expected to be deployed in the field, either in an emergency or roving capacity, and must be able to deploy to the site of an emergency within 72 hours of notification Major Responsibilities: • Ensure high-quality and timely integrated health assessments of the humanitarian needs and provide prioritized recommendations for program interventions, adaptations, strategy, and implementation to the country and technical leads; • Design program responses and strategy, including geographic areas of intervention, in coordination with internal and external actors; • Draft technical proposals and budgets for international donors, work in close collaboration with IRC grants and finance staff to finalize proposals and answer requests for additional information; strong budgeting skills required. • Lead health program implementation, including staff recruitment and training, workplan development, guiding country program through guidelines and IRC tools, procurement and inventory planning, indicator and budget management; • Prepare donor and management reports on grants and sector activities, including indicators • Select and implement appropriate monitoring and evaluation systems and tools; ensure consistent reporting and analysis of results to improve program efficiency and quality; • Ensure compliance with IRC policy and procedures throughout the program team and activities; • Represent and coordinate with other agencies, clusters, local government, donors, and other partners to promote delivery of standard methodology humanitarian assistance; • Support media and communications activities as requested; • Create an inclusive environment where diversity, different work styles, personalities and approaches are valued, and prioritize capacity building of team; • Model inclusive behaviors to team members (ensuring all members’ voices are heard); acknowledges own biases and learning on Diversity, Equity & Inclusion; • Provide a comprehensive handover to successor for sustainable long term programming • Work with technical units to incorporate their guidance on responses. Job Requirements: • Master’s or post-graduate degree in Public Health or equivalent; • Minimum 3-5 years’ work experience in their field at a senior level required; • Effective leading and building programs and/or operations in fast-paced, multifaceted environments. Leadership and team management skills are important; • Solid track record leading in an emergency environment and/or start-up environment as part of a multinational team, as well as resource mobilization for health emergencies; • Excellent oral and written communication skills, including demonstrated ability to communicate technical information in a clear manner; • Fluency in English. Working knowledge of French required; • Digital literacy: MS Word, Excel & email applications required; MS Access, Project & GIS preferred; • Excellent writing and editing skills, and can effectively write and edit grant proposals and reports; • Effective people- and program-management skills in acute emergency contexts: can train and lead staff productively under stressful circumstances; • Flexible, focused, and reliable in an environment of changing demands. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.

Lead development and execution of advocacy strategies to influence U.S. policy and build relationships with government and civil society stakeholders. | Significant experience in advocacy, policy influence, and understanding of U.S. legislative processes, with a strong network of policy contacts. | The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. ***This position is based in Washington, DC, and candidates must reside in the DC area.*** The External Relations (ER) Department mobilizes external audiences to raise the requisite funds, influence policies and achieve practice changes to improve outcomes for our clients, while growing and protecting our global brand. The Global Policy & Advocacy team is a dynamic part of the ER Department that leverages the power of IRC’s ideas to solve the biggest challenges facing IRC’s clients across the “arc of crisis” and influence external stakeholders, in particular governments and multi-lateral institutions, to enact these solutions to ultimately make meaningful change for our clients. From addressing the drivers of conflict to meeting the needs of displaced people, the team partners with innovative thinkers, experts and those with lived experience to identify solutions and bring them to life. We take pride in being solutions-oriented and creative. We are precise in our goals, tactics, and messages. We drive change year over year, knowing that system change takes dedicated focus while maintaining the flexibility to respond to emerging needs across the globe. Finally, we are collaborative, constantly seeking new ideas and perspectives from others in our sector and beyond as we work side by side with programs, strategy, communications and research and innovation teams across the IRC. Job Overview: As the Director of Advocacy, you will lead development of the IRC’s advocacy efforts to support key priorities across crisis and solutions-driven global influence priorities for the International Rescue Committee. You are responsible for crafting our influence strategies using IRC’s programmatic and research evidence, surgical policy and practice solutions, and trusted brand to inspire collective action. You are the expert for understanding current federal legislative and policy trends in the US and how our policies cut across political agendas. You will engage key stakeholders across government and civil society. You will work across the IRC to develop advocacy campaigns and build relationships including with Congressional representatives, U.S. and other government officials in D.C. as well as foundations, think tanks, multilateral organizations, and other humanitarian organizations. You will also look across IRC’s global priorities, engaging relevant embassies and crafting specific advocacy messages for donor governments. Major Responsibilities: Advocacy Strategy: Lead advocacy strategies for specific policy goals, including thought leadership objectives relevant to the U.S. market, collaborating with policy leads to advance IRCs key influence priorities and maximize the opportunity for IRC to advance our influence objectives. Engage across the IRC with all relevant stakeholders. Craft advocacy strategies, drawing on IRC’s policy expertise, that are suited to global donor government priorities. Influence Analysis: Develop U.S. power maps for key policy issues to identify influence priorities. Cultivate relationships across the U.S. Government and lead Congressional engagement. Work with team to support development and execution of creative influence strategies, including with nontraditional partners. Look across IRC’s global priorities and ensure they are integrated into advocacy and influence strategies. Advocacy: Support efforts to build IRC’s credibility, profile and relationships by engaging with key policy stakeholders and supporting opportunities to raise IRC’s profile at key meetings and fora. Collaborate closely with other U.S. market staff and global policy and advocacy staff, contributing to efforts designed to build IRC’s credibility, profile and relationships in Washington. Legislative and Policy Tracking. Expand IRC’s legislative reach by tracking and analyzing shifting Congressional and Executive branch positions, individuals engaging on our issues, and the politics around our issues. Translate policy asks into legislative asks. Engage U.S. Government stakeholders relevant to the IRC’s work in the U.S. Track U.S. legislative and executive processes. Policy Engagement: Contribute to policy generation by providing U.S.-specific analysis that increases the credibility and efficacy of our solutions through constant collaboration. Support IRC’s policy team in identifying and developing policy priorities that are impactful and achievable in the U.S. as well as in global markets. Communications: Provide market and audience expertise to communications team to shape policy communications specific to the U.S. Support the team in developing communications strategy and develop materials for advocacy targets. Support planning and implementation of strategic activities including events. Facilitate development and editing of internal and external advocacy products to ensure resonance in U.S. market and adherence to high standards of quality. Steward Gender Equality, Diversity and Inclusion: both in the culture of IRC, as well as in the policy solutions we develop and the ways we wield influence. Spokesperson: Act as an IRC influence spokesperson on focused advocacy areas. Act as key interlocutor with legislative and governmental staffers. Board and Advisors: Support relationships with IRC's Board and Advisors by identifying points of mutual interest and opportunities around our priority issues. Teamwork: Support a positive team culture by acting openly and collaboratively, supporting colleagues in their work and sharing credit with others where appropriate. Potential supervision of Senior Advisor or other staff. Key Working Relationships: Position reports to: Senior Director, Advocacy & Influence and Vice President of Policy and Advocacy Internal contacts: Policy and Advocacy colleagues across the globe; Technical Excellence leads; International Programs leads; Crisis Response, Recovery and Development Department; Communications; Awards Management; President’s Office, External Relations Department External contacts: Key Opinion Formers and policy makers in the U.S. Government and U.S. Congress, other humanitarian leaders and thinktanks, relevant embassies, multilateral institutions Job Requirements: Education: Degree in relevant field such as Public Policy, Law or International Relations Work experience: Demonstrated experience in advocacy and advocacy strategy development with a focus on creativity and strategic thinking 10-12 years of experience working on complex humanitarian and/or development issues Knowledge of U.S. Government functioning and prior work the U.S. Government or Congress are a plus. Understanding of global issues, multilateral engagement experience. Demonstrated skills and competencies: Examples of influence/impact on legislative and executive policy. Strong network of influencers and policy makers Deep understanding of global issues related to the humanitarian field. Ability to think strategically and creatively, being solutions-oriented Extensive knowledge of humanitarian aid and refugee issues, particularly around the complex drivers of humanitarian need Demonstrated ability to communicate and collaborate successfully with experts, high level decision and policy makers, and colleagues in the humanitarian and development fields. Good public speaking skills. Excellent writing skills and the ability to translate complex material and data into coherent narratives that resonate with policymakers Fluency with key parts of the IRC’s strategy and existing policy strategy Ability to work on tight deadlines and juggle competing demands Self-motivated Working Environment: Hybrid Compensation: (Pay Range: $130,000 - $153,000) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. #li-1 The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.

Provide direct instruction, support families, and coordinate youth and family programs in a community setting. | Requires experience in youth development, education, or related fields, with cultural competency and bilingual skills being a plus. | The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The vision of the IRC Washington Youth Program is that youth from refugee and immigrant backgrounds will have the skills and resources necessary to pursue a future of opportunity. The Youth and Education Program works towards this vision by providing educational and enrichment opportunities to help school-aged youth from refugee and immigrant backgrounds catch up on missed education, adjust to a new school, accelerate English language development, and build positive relationships in the school and community. This program supports school-age youth and their families, and also provides support to teachers and school administration to better connect and serve these students. The Sr. Youth Program Specialist is responsible for teaching and implementation of IRC’s Youth and Education Programs in Spokane, WA. The Individualized Tutoring Program matches K-12 students and families with an IRC screened, trained, and supervised tutor who supports English language acquisition, literacy and fluency, math skills, general homework and social emotional learning. Tutors meet with students once a week after school for 1-2 hours for 3-6 months. Tutoring occurs at home or online. Tutoring is one of IRC’s long-standing programs and IRC is committed to providing high quality tutoring in alignment with Standford University’s National Student Success Accelerator’s standards. The program serves 60-70 multilingual learners annually. Tutoring occurs on weekdays between the hours of 4:00 pm – 7:00 pm The School Support program provides families with support navigating the U.S. School system. Activities include conducting info sessions for parents, coordinating parent teacher meetings and school tours, helping families resolves school related issues and helping families access digital content. The Family Engagement program works with schools and community partners to host workshops and events for families to learn about resources available at schools and other topics such as digital literacy skills, online safety, activities for kids, and high school graduation as well as accessing free community spaces such as the library and Mobius Discovery Center. Major Responsibilities: Individualized Tutoring Program Provide direct instruction to tutees in the Individualized Tutoring Program and serve as a substitute tutor as needed. Prepare lesson plans and materials tailored to the students’ needs. Collect and maintain appropriate student and family records, documents, and case notes, maintaining confidentiality. Conduct outreach phone calls to invite families to participate in programs. Conduct enrollment sessions with new families, ensuring the families understand the program and collecting all necessary documentation. Provide ongoing support and problem-solving for volunteer tutors, answer questions, provide coaching, and disseminate teaching and learning resources and best practices. Assist program coordinator with conducting regular supervision of community tutors to ensure quality instruction and safeguarding accountability, this includes regular tutor observations and feedback, and quarterly feedback calls with families and students. Family Engagement Program Plan and coordinate family events and workshops on school resources, digital literacy, online safety, youth activities, graduation pathways, and accessing free community spaces. Manage event logistics, including paperwork, scheduling interpreters, and organizing staff and volunteers. Conduct outreach and recruitment, including tabling at community events. Facilitate workshops or secure guest presenters to deliver content. School Support Program Provide one-on-one support for families in navigating the U.S. school system through culturally responsive guidance and resources. Conduct informational sessions for parents and coordinate parent–teacher meetings and school tours. Assist families in resolving school-related issues, advocating for student needs, and facilitating communication with school staff. Help families access and use digital learning platforms, tools, and school-provided online content. Other Youth Programs Provide functional support and direct instruction in other youth programs and events. These include the elementary summer reading program, the Youth Roots Internship, and events such as Mobius field trips. Participate in all program meetings, staff development activities, and fully engage as a member of the IRC team. Assist as needed with events and other youth team projects. Comply with all policies, procedures, and protocols of the agency. Other related duties as assigned. Key Working Relationships: Position Reports to: Youth Program Coordinator Position directly supervises: Interns, volunteers Other Internal and/or external contacts: Internal: Youth Program Specialists, Youth Program Team, other IRC Seattle staff External: Teachers at partner school districts, Contacts at partner organizations Job Requirements: Degree or certification in Education, Teaching, Child/Youth Development or related field, or 2-4 years relevant experience in teaching, tutoring, or youth development programming. TESOL certificate a plus. Experience in training and facilitation utilizing adult learning principals Cross-cultural experience; connection and experience working with people from refugee and/or immigrant communities Experience working with multi-lingual students and families Committed to anti-racism and continual learning and growth Demonstrated ability to use a variety of instructional strategies appropriate for individual student needs Commitment to creating safe and healing learning spaces for newcomer students and utilizing trauma informed practices with students and families Flexible and adaptable – able to quickly problem solve and change plans and activities according to student need or unexpected circumstances English proficiency, both spoken and written. Bonus if the candidate has professional proficiency in predominant language of local client base desired (Dari, Pashto, Arabic, Somali, Swahili, Kinyarwanda, Ukrainian etc.) Strong written, verbal, and interpersonal communication skills Proficiency in MS Office suite including Excel, PowerPoint, Outlook, and Teams Ability to work well with people of diverse cultural backgrounds Ability to work well independently and as part of a team Ability to maintain responsibility for multiple tasks in the context of a diverse, fast-paced work environment Willing to be First Aid/CPR certified upon hire Working Environment: Hybrid: Staff will work at IRC office, in homes of refugee families, and remote Schedule: Part-time between 20 hours to 30 hours/ week: Must be available at least 4 weekdays between the hours of 4:00 pm – 6:30 pm OR 2 weekdays between 4:00 pm – 6:30 pm and on Saturdays for a 4-hour block between 10:00 am – 5:00 pm Desired schedule: Monday – Thursday, 11:00 am – 6:30 pm. We are open to discussing alternative schedules as long as the candidate is available to work during time outlined in bullet point 1 above. Occasional weekend activities. Limited Term. The position ends on Sept 30, 2026 with the hopes of renewed funding to continue through the following year. Access to reliable high-speed internet from home office. Access to reliable transportation to travel regularly throughout the Spokane Public School district area. Compensation: (Pay Range: $25 - $27) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.