6 open positions available
Lead resource development, communications, volunteer management, donor cultivation, grant proposals, special events, and supervise volunteers as part of senior management. | Bachelor's degree, 5+ years in fundraising/resource development, 2+ years supervisory experience, and proficiency with donor CRM platforms. | The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The Senior Development Manager leads resource development, communications, and volunteer management for IRC’s San Diego office, spanning its San Diego and El Cajon locations. This role owns donor and funder cultivation and stewardship, grants development, special events, in-kind donations, volunteer program oversight, traditional and social media, advocacy, and community engagement, along with the reporting and analytics that track progress across each function. The Development Manager directly supervises the Volunteer Coordinator and the interns and volunteers who support the unit and, as a member of IRC San Diego’s senior management team, shares accountability with four other senior leaders for the office’s strategy, operations, and stewardship of resources. Major Responsibilities: Responsibilities include, but are not limited to: Resource Development Set the office’s annual private fundraising goals — including funds and in-kind donations of approximately $1 million per year — in partnership with the Executive Director and Finance Director, with the expectation that goals increase year over year; Build and lead an annual development plan covering restricted and unrestricted funds that supports organizational priorities and aligns with IRC San Diego’s strategic action plan, in collaboration with the Deputy Director; review and revise the plan at least three times a year to align with the office’s budget cycle; Develop an annual, tactical Development Action Plan covering special events, online giving campaigns, grant proposals, targeted fundraising appeals, and donor asks coordinated with IRC Headquarters major gift officers; Serve as the office’s focal point for IRC’s Integrated Fundraising Model, coordinating with Headquarters fundraising teams on individual donors, regional corporations, and regional foundations, including local events, program updates, and funding priorities; Partner with Headquarters fundraising teams on cultivation, stewardship, and solicitation of corporate, foundation, and major donor relationships with regional or national scope; Conduct prospect research and lead cultivation and stewardship of local foundation, corporate, and philanthropic relationships; Set strategy and goals for annual special events; supervise event planning and execution and lead sponsorship solicitation; Ensure timely, accurate donor activity records in Salesforce and the timely generation of donor acknowledgements; Lead the development and submission of grant proposals and funding applications identified in the development plan or requested by the Executive Director; Oversee solicitation, intake, and distribution of in-kind donations, ensuring compliance with established tracking, recognition, and internal/external policy requirements, including IRC and IRS rules on charitable donations; Establish and maintain tracking mechanisms for monitoring spend-down, reporting, and donor acknowledgement requirements on restricted funds (e.g., Fund Tracker Reporting). Communications Ensure professional, timely responses to donor and external inquiries; Develop and lead an annual communications/marketing plan (email, social, and traditional media) supporting organizational and fundraising priorities; Coordinate with Headquarters Communications and the Executive Director on media requests; Prepare and support staff and/or clients for interviews, speaking engagements, and advocacy opportunities; Ensure compliance with media and social media policy and alignment with IRC brand guidelines and writing style across all public-facing materials; Ensure external written communications are accurate, professionally written, donor-centric, and consistent with IRC brand standards; Produce IRC San Diego’s annual Impact Report; Respond to speaking engagement requests, representing the office as needed, and prepare other assigned speakers with talking points in advance; Support the Executive Director in representing the office at meetings, forums, and engagements with local elected officials; Conduct outreach, networking, and public presentations to recruit and educate prospective donors, volunteers, and constituents; Maintain current knowledge of IRC’s mission and IRC San Diego’s strategic priorities, programs, and client base. Volunteer Program Oversight Oversee the Volunteer Coordinator to ensure the office meets annual volunteer placement goals in line with established protocols; Ensure organizational policies and procedures are followed in the recruitment, onboarding, and supervision of volunteers and interns; Provide guidance and mentorship on volunteer management practices and policy questions. Staff Supervision (People Management) Provide leadership, supervision, and professional development for the Volunteer Coordinator and any other direct reports, in accordance with IRC’s People Manager Standards; Hold regular (at least weekly) one-on-ones with direct reports to review priorities and progress, recognize achievements, and address performance concerns promptly; Set clear, written annual (or semi-annual) goals with direct reports in Workday, and provide ongoing coaching, feedback, and development opportunities; Foster a team culture built on fairness, consistency, open communication, and shared credit for team accomplishments; Manage Development/Communications team overtime requests, ensuring compliance with California labor law. General Management Maintain a strong, collaborative relationship with program staff to stay current on programs, activities, and resource needs; Participate in weekly leadership team meetings, keeping the Executive Director and colleagues informed of development initiatives; Maintain accurate donor and relationship records in Salesforce CRM and provide reporting and analysis to support strategic planning and goal tracking; Submit Development/Communications expenses (including staff mileage and other reimbursements) to Finance on a timely basis; Perform other duties as assigned by the Executive Director. Job Requirements: Education Essential: Bachelor’s degree in Nonprofit Management, Communications, Business Administration, or a related field, or an equivalent combination of education and professional experience. Desirable/Preferred: Graduate degree in a related field. Work Experience Essential: Minimum of 5 years of progressive professional experience in resource development/fundraising within a nonprofit, social services, or humanitarian organization, including donor cultivation and stewardship, grant writing, and special event management; Minimum of 2 years of supervisory experience, including performance management and staff development; Demonstrated experience managing organizational communications and/or public relations, including media relations and public-facing content development; Experience developing and monitoring a development/communications budget and tracking progress toward fundraising goals. Desirable/Preferred: Experience engaging private foundations, corporations, or major donors in the San Diego/Southern California market; Familiarity with IRC’s Integrated Fundraising Model or a comparable multi-office fundraising structure. Demonstrated Skills & Competencies Essential: Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality; Proven leadership, coaching, and team-building skills, with the ability to manage staff performance in accordance with IRC’s People Manager Standards; Excellent written and verbal communication skills, with demonstrated ability to produce polished, donor-centric, brand-compliant materials; Strong relationship-building, diplomacy, and networking skills, with success engaging donors, volunteers, partner agencies, government officials, and colleagues across a range of backgrounds and contexts; Self-starter with strong problem-solving, prioritization, and time-management skills in a fast-paced, deadline-driven environment; Proficiency in Microsoft Office (Word, Excel, Outlook) and donor CRM platforms, with the ability to generate reports and interpret data to inform strategy; Valid driver’s license and access to a reliable, insured vehicle; comfortable driving agency vehicles (e.g., minivans) as needed. Desirable/Preferred: Proficiency with Salesforce CRM; Experience with design/publication tools such as Canva, Adobe, or Publisher; Bilingual or multilingual skills reflecting languages spoken by the local client community. Working Environment: Standard, professional office environment combined with local travel throughout the San Diego/El Cajon service delivery area; Hybrid schedule specific to the needs of the Development/Communications team; requires a minimum of three days per week in the office, with flexibility to work remotely or in the field on other days; Occasional evening and weekend hours required to support events, donor engagements, and community activities; Ability to reliably commute to the San Diego/El Cajon service area; current residence in San Diego County strongly preferred. Compensation: ($105,370). Compensation is based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. Professional Standards Statement: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plan with immediately vested matching, disability & life insurance, and an Employee Assistance Program available to our staff and their families to support counseling and care in times of crisis and mental health struggles. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. #li-1
Lead delivery of system enhancements and integrations within ServiceNow platform and manage Agile workstreams. | 3-6 years managing technical projects and system integrations with strong Agile/Scrum enforcement and proficiency in Jira. | The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The IT department provides solutions for application development, system deployment, system integration, user experience, quality assurance, and Project Management, ensuring reliable and scalable technology solutions for offices around the world. The Technical Program Manager will support IT's Enterprise Applications portfolio, partnering with engineering, architecture, and business teams to advance IRC's future state IT support model through system enhancement and integration projects, primarily within the ServiceNow platform. Job Overview/Summary: The Technical Program Manager will support the Enterprise Applications team in enabling IRC's future state IT support model through the delivery of system enhancement and integration projects, primarily within the ServiceNow platform. This includes managing the design and delivery of ServiceNow enhancements and integrations with other enterprise systems, coordinating release schedules, and ensuring technical solutions are well-documented, tested, and supportable as the platform evolves to meet growing organizational needs. In this role, the Program Manager will use Agile methodologies to manage program workstreams, including product backlog management, sprint planning, and task management, acting as scrum master by educating the team on scrum, facilitating scrum events, and removing obstacles faced by engineering and technical teams. They will work closely with solution architects, developers, and business system analysts to translate business requirements into technical specifications, manage cross-system dependencies, and maintain clear technical documentation for partners across the organization. The right candidate loves the intersection of technology, data, and operations, is highly organized and detail-oriented, comfortable managing technical complexity and ambiguity, and brings a high level of emotional intelligence and a positive outlook to cross-functional collaboration. Job Requirements: Excellent project management skills, with a demonstrated track record of applying program management principles, practices, and techniques to technical projects with strong results orientation. Experience managing system enhancement and data integration projects Facilitate agile scrum duties including sprint planning, daily stand-ups, backlog grooming, and retrospectives. Experience using project management software tools, such as Jira, Monday.com, and MS Azure DevOps, to effectively lead, manage, monitor, and control project activities. Lead cross-functional, multi-disciplinary teams across all phases of the software development lifecycle, including requirements gathering, design, build, testing, and deployment. Working knowledge of system architecture and data flows sufficient to translate business requirements into technical specifications and communicate effectively with engineers and architects. Ability to develop positive partnerships with both the technology and business user communities. Self-motivated and a problem solver who can assess and develop strategies for achieving the needs of the user community. Excellent verbal and written communication skills—ability to speak to technical-level staff and develop written reporting and presentational content with level-appropriate messaging up to and including the senior executive level. Independent and resourceful—able to identify unique solutions to address complex technical challenges with limited guidance. Excellent skills in productivity and diagramming software (Microsoft PowerPoint, Excel, Visio, and other tools) and experience crafting high-quality technical work products. Document and analyze technical and organizational needs across multiple departments and translate them into program actions and requirements. Manage cross-system dependencies, integration risks, and mitigation plans across concurrent enhancement and integration workstreams. Support vendor and third-party integration partners, ensuring delivery meets IRC's data quality, security, and compliance standards. Continuously build and maintain clarity in program work plans, roadmaps, status, risks, and mitigation plans. Position Reports to: Associate Director, Business Systems Minimum Requirements: 3-6 years demonstrable related work experience managing technical projects, system enhancements, and/or data/system integrations. Experience with program/project management tools (e.g., Jira, Monday.com, Trello, Microsoft Planner). Strong ability to enforce Agile methodologies through a Scrum Master role. Experience working with highly technical resources, including developers, architects, and data engineers. Working familiarity with system integration concepts and enterprise application platforms. Ability to build and maintain high-quality technical documentation. Ability to lead, manage, and be flexible to change course through ambiguity. Strong track record of effectively communicating advanced technical concepts to partners and team members with varying levels of technical expertise. Self-starter and a critical thinker who can work independently and drive projects forward. The ability to learn global humanitarian aid programming (e.g., supply chain, grant proposals, program design, procurement) quickly. Prior global NGO experience preferred. Compensation: The salary ranges for this position are: United States of America – New York: $88,277–$102,451 per year United Kingdom – London: £49,598–£60,040 per year Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. #li-1
Manage and oversee emergency supply chain functions including procurement, inventory, warehousing, and logistics for humanitarian response deployments. | Requires a university degree, advanced supply chain certification or equivalent experience, and at least 4 years managing humanitarian supply chains in emergency settings. | The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The IRC’s Global Surge Team (GST) is a roster of esteemed and highly qualified humanitarian professionals who deploy on short notice to non-emergency and emergency contexts to support the IRC’s mission. Members of the GST provide specialist support where talent is most needed for short-term deployments of up to three months. The GST is a flexible, occasional employment opportunity. Deployment needs vary based on demand. Staff can take on additional deployments as opportunities arise and if they are interested. Members of the GST who specialize in emergencies are deployed to support either existing country programs in their emergency response, or to initiate a new program in a crisis zone. The overall responsibility of the team is to design, develop, and manage the IRC’s on-site humanitarian response, allowing us to meet the immediate needs of the affected population rapidly and effectively. Major Responsibilities: The Emergency Supply Chain Coordinator, Global Surge will be responsible for the following subject to an agreed Terms of Reference for each deployment: Emergency Response Provide technical oversight of all Supply Chain functions for emergency response. Ensure that processes follow IRC GSC standard operating procedures in all aspects as followed. Contribute to field leadership, be a voice for the supply chain team within the unit. Where applicable s/he will be sent to existing programs to gap fill or provide extra capacity to in country teams Planning Proactively participate in BVA/ Project Cycle Meetings, including project design, project planning, project opening, project review, project close-out and project learning meetings to ensure that supply chain related issues are well articulated to all stakeholders and resolved for successful project delivery. Prepare and maintain emergency procurement plans and develop/maintain country program sourcing strategy for all active and pipeline grants in collaboration with program Technical Coordinators and Managers. Procurement Ensure: Compliance to IRC and donor policies for all goods and services procurement (including pharmaceuticals and medical equipment) In collaboration with the in-country GSC team(s) review and utilize the Procurement contracts (MPA, MSA) in place for the purchases of goods and services. The implementation of GSC procurement and contracting SOPs. The accuracy of GSC data collected; timely submission of required report(s) to advise the decision-making process. Disseminate through trainings the existing procurement process as well the procurement tools to all EU GSC team members. Ensuring all required procurement documents are included in waivers request files (Purchase Requests, Market Surveys Proforma (3), ATC etc.) Management of all waivers with details of the emergency procurement circumstances, including the country program leadership approval (CD, DDO) before its approval by either the RSCD or the CGSCO. The suppliers’ files prepared by the procurement team are historically documenting the supplier(s) performance feedback provided by the EHAU services requesters after the goods/services deliveries. For ad hoc procurement, the market surveys are required for value for money. The existence of segregations of duties in the procurement functions during the emergency deployment. The program requirements for supplies of items and services are timely met. The Grant (s) procurement and distribution plans are developed, regularly reviewed and all related issues are timely resolved or raised in collaboration with leadership. The end-to-end procurement processes are conducted through the BvA tool. Any IRC procurement process deviations are identified, documented, and timely reported following the approved mechanism. Inventory, Warehousing, Assets and Property Ensure: The implementation of the IRC inventory policies during the emergency support for all Project Items (cycle count, reporting discrepancies, pharmaceutical quality assurance as well as cold chain policies where applicable). The grant inventory report is accurate, regularly produced, reviewed, and approved before the Grant closing date. The warehousing safety and security requirements are in place. The assets maintenance plans are in place as per IRC policies. Logistics Ensure: The vehicle safety policies are in place, disseminated and followed by all vehicles users. Effective fuel consumption management tools are developed and in use. The fleet legal status (registration, licenses, insurance) are updated; The vehicle monthly reports are regularly issued, reviewed and used to inform the leadership strategic decision-making process. The vehicle movement planning and tracking tool(s) are in place; The driver management policy is developed and followed. Learning and Development Ensure: Accurate staff development plans are developed based on the documented training needs assessment process, discussed with the unit leadership, approved and implemented. Each team members' objectives are set following the organizational unit visions as well as operations context(s); Ensure all SC staff are trained to standard and sign the IRC code of conduct, conflict of interest following the SOPs recommendations. Ensure all counterparts who deal with supply chain processes are trained to standard. Compliance and Ethics Ensure: Identifies and sets mitigation plan to handle Supply Chain risks, including identification of red flags, and implementing internal and external audit corrective action plans to ensure all supply chain activities are conducted in an ethical manner. Ensures compliance to IRC and donor policies in the procurement and distribution of program supplies and assets. Ensure that assessments of supply chain policies, procedures, controls, and performance is conducted and any deviations addressed in the country program where designated Take lead in donor and IRC Internal Audit process of the SC department, develop and support implementation of post-audit corrective action plans and other improvement plans. Requirements Ability to commit to deployment within 72 hours of notification of assignment for up to 12 weeks. University degree, and advanced professional certification in supply chain management (or equivalent work experience). At least 4 years of experience in managing humanitarian supply chain in multiple settings. Proven experience developing and managing supply chain/logistics functions in an INGO, including in emergency/conflict areas Demonstrated ability to identify, recommend and implement standard methodology approaches to ensure rapid, consistent, high quality management and service provision in an emergency environment Prior experience managing supply chain functions in large, sophisticated programs including NFI and drug distributions, international procurement, experience with USG, European, DFID and UN procurement regulations, and budget development and oversight. Demonstrated skills in building strong teams and establishing new operations, including strong ability to communicate and work effectively with senior management, operating and program staff and functions Strong computer, radio and communication equipment skills, and licensed and able to drive manual transmission, 4WD vehicles. Preference will be given to those bilingual in English and French, and Arabic and Spanish advantageous. Experience in Medical Logistics & Pharmacy advantageous. Experience in previous emergency contexts an advantage. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.
Manage and oversee emergency supply chain functions including procurement, inventory, logistics, and compliance during short-term humanitarian deployments. | Requires at least 4 years managing humanitarian supply chains, university degree or equivalent, and experience with procurement and logistics in emergency settings. | The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The IRC’s Global Surge Team (GST) is a roster of esteemed and highly qualified humanitarian professionals who deploy on short notice to non-emergency and emergency contexts to support the IRC’s mission. Members of the GST provide specialist support where talent is most needed for short-term deployments of up to three months. The GST is a flexible, occasional employment opportunity. Deployment needs vary based on demand. Staff can take on additional deployments as opportunities arise and if they are interested. Members of the GST who specialize in emergencies are deployed to support either existing country programs in their emergency response, or to initiate a new program in a crisis zone. The overall responsibility of the team is to design, develop, and manage the IRC’s on-site humanitarian response, allowing us to meet the immediate needs of the affected population rapidly and effectively. Major Responsibilities: The Emergency Supply Chain Coordinator, Global Surge will be responsible for the following subject to an agreed Terms of Reference for each deployment: Emergency Response Provide technical oversight of all Supply Chain functions for emergency response. Ensure that processes follow IRC GSC standard operating procedures in all aspects as followed. Contribute to field leadership, be a voice for the supply chain team within the unit. Where applicable s/he will be sent to existing programs to gap fill or provide extra capacity to in country teams Planning Proactively participate in BVA/ Project Cycle Meetings, including project design, project planning, project opening, project review, project close-out and project learning meetings to ensure that supply chain related issues are well articulated to all stakeholders and resolved for successful project delivery. Prepare and maintain emergency procurement plans and develop/maintain country program sourcing strategy for all active and pipeline grants in collaboration with program Technical Coordinators and Managers. Procurement Ensure: Compliance to IRC and donor policies for all goods and services procurement (including pharmaceuticals and medical equipment) In collaboration with the in-country GSC team(s) review and utilize the Procurement contracts (MPA, MSA) in place for the purchases of goods and services. The implementation of GSC procurement and contracting SOPs. The accuracy of GSC data collected; timely submission of required report(s) to advise the decision-making process. Disseminate through trainings the existing procurement process as well the procurement tools to all EU GSC team members. Ensuring all required procurement documents are included in waivers request files (Purchase Requests, Market Surveys Proforma (3), ATC etc.) Management of all waivers with details of the emergency procurement circumstances, including the country program leadership approval (CD, DDO) before its approval by either the RSCD or the CGSCO. The suppliers’ files prepared by the procurement team are historically documenting the supplier(s) performance feedback provided by the EHAU services requesters after the goods/services deliveries. For ad hoc procurement, the market surveys are required for value for money. The existence of segregations of duties in the procurement functions during the emergency deployment. The program requirements for supplies of items and services are timely met. The Grant (s) procurement and distribution plans are developed, regularly reviewed and all related issues are timely resolved or raised in collaboration with leadership. The end-to-end procurement processes are conducted through the BvA tool. Any IRC procurement process deviations are identified, documented, and timely reported following the approved mechanism. Inventory, Warehousing, Assets and Property Ensure: The implementation of the IRC inventory policies during the emergency support for all Project Items (cycle count, reporting discrepancies, pharmaceutical quality assurance as well as cold chain policies where applicable). The grant inventory report is accurate, regularly produced, reviewed, and approved before the Grant closing date. The warehousing safety and security requirements are in place. The assets maintenance plans are in place as per IRC policies. Logistics Ensure: The vehicle safety policies are in place, disseminated and followed by all vehicles users. Effective fuel consumption management tools are developed and in use. The fleet legal status (registration, licenses, insurance) are updated; The vehicle monthly reports are regularly issued, reviewed and used to inform the leadership strategic decision-making process. The vehicle movement planning and tracking tool(s) are in place; The driver management policy is developed and followed. Learning and Development Ensure: Accurate staff development plans are developed based on the documented training needs assessment process, discussed with the unit leadership, approved and implemented. Each team members' objectives are set following the organizational unit visions as well as operations context(s); Ensure all SC staff are trained to standard and sign the IRC code of conduct, conflict of interest following the SOPs recommendations. Ensure all counterparts who deal with supply chain processes are trained to standard. Compliance and Ethics Ensure: Identifies and sets mitigation plan to handle Supply Chain risks, including identification of red flags, and implementing internal and external audit corrective action plans to ensure all supply chain activities are conducted in an ethical manner. Ensures compliance to IRC and donor policies in the procurement and distribution of program supplies and assets. Ensure that assessments of supply chain policies, procedures, controls, and performance is conducted and any deviations addressed in the country program where designated Take lead in donor and IRC Internal Audit process of the SC department, develop and support implementation of post-audit corrective action plans and other improvement plans. Requirements Ability to commit to deployment within 72 hours of notification of assignment for up to 12 weeks. University degree, and advanced professional certification in supply chain management (or equivalent work experience). At least 4 years of experience in managing humanitarian supply chain in multiple settings. Proven experience developing and managing supply chain/logistics functions in an INGO, including in emergency/conflict areas Demonstrated ability to identify, recommend and implement standard methodology approaches to ensure rapid, consistent, high quality management and service provision in an emergency environment Prior experience managing supply chain functions in large, sophisticated programs including NFI and drug distributions, international procurement, experience with USG, European, DFID and UN procurement regulations, and budget development and oversight. Demonstrated skills in building strong teams and establishing new operations, including strong ability to communicate and work effectively with senior management, operating and program staff and functions Strong computer, radio and communication equipment skills, and licensed and able to drive manual transmission, 4WD vehicles. Preference will be given to those bilingual in English and French, and Arabic and Spanish advantageous. Experience in Medical Logistics & Pharmacy advantageous. Experience in previous emergency contexts an advantage. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.
Lead complex, cross-functional projects and support senior leaders in decision-making to deliver strategic priorities. | 5-7 years in strategy or consulting with experience managing large-scale projects and strong stakeholder engagement skills. | The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The Strategy & Delivery Unit is a high-profile team that partners with the IRC’s Executive Board and senior leaders to translate IRC’s mission into actionable priorities. We lead strategic planning, advise on organizational transformation, and ensure effective delivery of critical initiatives. Our work spans global operations and influences decisions at the highest levels of the organization. As Senior Strategy Manager, you will play an important role in delivering IRC’s most critical strategic priorities. You will lead complex, cross-functional projects, support senior leaders in decision-making, and manage others in the SDU as needed to deliver high-quality, evidence-based solutions that drive organizational performance and impact. This position requires strong problem-solving skills, excellent interpersonal skills, a high level of personal initiative, and the ability to work well in a highly multicultural, dynamic environment. The role sits within the Strategy & Delivery Unit. The formal reporting line is to the Head of Strategy & Delivery, but day-to-day reporting will depend on the assigned project. Key Responsibilities: Project Delivery & Problem-Solving Manage and oversee large, complex projects, taking ownership for timely, high-quality delivery; scope the work, drive to solutions, and surface and quickly resolve roadblocks as they arise Generate actionable insights and evidence-based user-centric solutions, informed by best practices, analysis and extensive consultation with IRC staff Apply structure to ambiguous, complex problems and facilitate structured problem-solving sessions with Strategy Unit members and IRC stakeholders Validate findings and recommendations with senior stakeholders, facilitating decision making and consensus building meetings on challenging topics Stakeholder Engagement & Team Leadership Collaborate closely with stakeholders across the organization and advise senior decision-makers as needed Lead project teams, comprised of Strategy Unit members and often IRC subject matter experts; assign responsibilities, review work for quality, and sharpen the thinking Promote a positive, collaborative, efficient team working environment where team members enjoy working with each other, feel able to do impactful work and grow professionally over time, including through regular developmental feedback Job Requirements: Work / Educational Experience: Bachelor's degree or equivalent Approximately 5–7 years of relevant experience, including at least 2 years in a strategy, consulting, or project management role, with a track record of high performance and increasing responsibility Demonstrated Skills and Competencies: Experience in executing strategic change and organizational change management Experience in managing large-scale, cross-functional projects in a fast-paced environment Strong organizational and time-management skills; proven ability to deliver on time and make progress against multiple simultaneous demands Strong analytical skills and natural ability to structure and creatively solve complex problems Experience working effectively with stakeholders at all levels, including senior leadership Excellent verbal and written communication skills as well as an overall ability to be clear and concise in all communications Strong ability to influence and build credibility with senior stakeholders; confident communicating findings and recommendations to executive audiences Strong meeting facilitation and presentation skills Highly collaborative and able to work independently, in a dynamic, cross-functional global team structure Experience managing project teams and coaching more junior team members Ability to respond enthusiastically and positively to ambiguity, be resilient to shifting priorities and setbacks, and be comfortable with imperfect analysis and solutions Highly proficient in Microsoft Office suite Preferred experience & skills: Experience in a strategy role at either a strategy consulting firm, or in the strategy development function of a global organization An MBA or a Master’s degree in international development, human rights or another field related to the IRC’s work Experience in a humanitarian or development organization, or similar Knowledge of French, Arabic or Spanish Working Environment: Standard office working environment Some international travel This role may require working remotely full or part time and part time remote employees may be required to share workspace Compensation: (Pay Rate: $106,000 - $120,000). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. #li-1 The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.
Lead and coordinate organization-wide data transformation initiatives to improve data integration and decision-making. | Requires 10+ years leadership in program management or data strategy, strong stakeholder management, and experience with data ecosystems and governance. | The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. POSITION SUMMARY The Senior Director, Data Transformation will lead the execution of IRC's organization-wide Data Transformation Roadmap, a critical enabler of Strategy100 Phase 2. This role will drive accountability, coordination, and timely delivery across 35 discrete data initiatives organized into 6 workstreams, ensuring IRC can access trusted, integrated information that enables faster, better decisions in service of programmatic impact, revenue/financial health, and organizational performance. The Senior Director will co-chair the Data Transformation Team (DTT), facilitate cross-functional sub-teams for high-priority initiatives, and ensure work progresses at pace across departments including ER, Finance, IT, and GSC in partnership with CRRD and RAI. This role requires exceptional program management skills, stakeholder engagement capabilities, data governance knowledge, and the ability to navigate complex organizational dynamics to break down data silos and drive enterprise-wide alignment. KEY RESPONSIBILITIES: 1. Leadership & Accountability (40%) Drive delivery of the Data Transformation Roadmap Lead the delivery of the Data Transformation Roadmap on time, within budget, and meeting scope requirements. Co-Chair the Data Transformation Team (DTT): Co-Chair the Data Transformation Team with Senior Director, METAL (CRRD) Convene and facilitate monthly DTT meetings with designated focal points from all roadmap projects Drive accountability by ensuring focal points provide regular updates on progress, flag coordination needs, and proactively escalate risks Track progress against roadmap milestones and deliverables, maintaining visibility on timelines, dependencies, and blockers Establish and manage asynchronous communication channels for updates, escalations, and risk management between meetings Monitor resource allocation and capacity constraints across teams, flagging needs for additional support In partnership with CIO and Sr Director METAL, Report progress and risks to Executive Sponsors (CEO, Chief Scientist) and Executive Board as needed i Manage the IT Data team Leads and manages a central IT Data team responsible for organizational Data Architecture and promoting coherent Data Governance across functions. Foster an environment where new concepts, methods and approaches are developed and put into action as needed. 2. Cross-Functional Coordination & Sub-Team Leadership (30%) Oversee High-Priority Sub-Teams Oversee and support dedicated sub-teams to drive intensive cross-functional initiatives of the Data Transformation Roadmap requiring targeted coordination, including: Data Governance: Coordinate Data Stewards across departments to establish shared terminology, precise definitions, and data ownership Combined Public/Private Business Development Reporting: Drive alignment across ER, OTIS/AMU, and CRRD on reporting requirements and D3/Interventions dependenciesNew sub-teams as needs arise Ensure sub-teams meet regularly (bi-weekly or as needed), maintain clear mandates, and deliver against defined scopes Coordinate handoffs between sub-teams and other workstreams to ensure seamless integration Facilitate Cross-Departmental Collaboration Navigate organizational complexity to ensure departments build on each other's efforts and prerequisite work Clarify roles, responsibilities, and decision rights for cross-functional data initiatives Foster a culture of transparency, knowledge-sharing, and collaborative problem-solving across the DTT Identify opportunities for simplification in processes or data flows and champion their implementation Ensure sustained engagement 3. Governance & Change Management (30%) Establish Sustainable Data Governance Partner with IT and the Data Working Group chair to design and implement data governance structures and routines that embed into overall organizational technology governance Ensure clarity on data ownership, stewardship, and accountability across the organization Document lessons learned and best practices to inform future data transformation efforts Drive Organizational Change In partnership with the Senior Director, METAL, Cultivate shared understanding and excitement around data transformation across IRC Champion data-driven decision-making and the value of high-quality, integrated data Support change management efforts to ensure adoption of new data systems, processes, and ways of working REQUIRED QUALIFICATIONS: Education & Experience Bachelor's degree required; Master's degree in Data Science or related field preferred 10+ years of progressive leadership experience in program management, data strategy, digital transformation, or related fields Familiarity with the architecture and infrastructure used by data teams (e.g., Databricks, dbt, PowerBI) to effectively guide team technical decisions Experience in international NGO, non-profit, or humanitarian sector Demonstrated success delivering multi-year projects involving technology, process change, and organizational change management Technical & Functional Skills Deep understanding of IRC’s core business systems and of data ecosystems, including data governance, data quality, system integration, and analytics Strong program management skills with proven ability to manage multiple concurrent workstreams and stakeholders Experience with project management methodologies and tools (Agile, waterfall, hybrid approaches) Familiarity with data and analytics tools, systems, and platforms (e.g., data warehouses, business intelligence platforms, CRM/ERP systems) Leadership & Interpersonal Skills Exceptional facilitation and meeting management skills; ability to drive productive discussions and achieve consensus Outstanding stakeholder management capabilities; able to influence without direct authority across all levels of the organization Proven experience leading analytical teams (minimum 3-5 years of people management), including performance management, career development, and building team capabilities Strong problem-solving and analytical skills; able to quickly assess complex situations and identify solutions Excellent communication skills (written and verbal); able to translate technical concepts for non-technical audiences High emotional intelligence and cultural competence; able to navigate diverse perspectives and organizational dynamics Personal Attributes Results-oriented with a track record of driving accountability and delivering outcomes at pace Collaborative mindset with ability to build trust and foster partnerships across organizational boundaries Strategic thinker who can balance long-term vision with short-term execution needs Adaptable and resilient; comfortable with ambiguity and able to pivot as priorities evolve Passion for IRC's mission and commitment to leveraging data for humanitarian impact PREFERRED QUALIFICATIONS Prior experience implementing data governance frameworks or enterprise data strategies Knowledge of data management best practices and industry frameworks (e.g., DAMA, DCAM) Experience working with senior executives and boards Certification in project/program management (PMP, PgMP, or equivalent) Compensation: Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. US Pay Range: $200,784 - $226,884 UK Pay Range: £92,991 - £112,568 PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. #li-1 The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.
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