Insperity

Manage and oversee complex enterprise-wide projects ensuring timely, on-budget delivery while collaborating with cross-functional teams and vendors. | Bachelor's degree, PMP certification, and 10+ years in project, change, or program management with strong analytical and leadership skills in matrix organizations. | Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. This position is responsible for managing and overseeing complex enterprise wide projects and initiatives across the organization. Requires strong leadership, communication, and project management skills, as well as the ability to work collaboratively with cross-functional teams to deliver projects on time, within scope, and within budget. Responsibilities: Leads the planning, execution and monitoring of enterprise projects and initiatives within the organization, ensuring alignment with project goals. Collaborates with other project management teams across Insperity Business units and external vendors/partners. Develops and maintains comprehensive project plans, schedules and budgets, and tracks progress against key milestones and deliverables. Identifies and mitigates project risks, issues, and develops contingency plans to address potential challenges and ensure project success. Tracks resources allocated to the project, optimizing resource utilization, and identifying resource constraints. Create and manages project documents including but not limited to RAID/Issues Logs, Status Reports, and Project Governance structure. Monitors and reports on project performance, including KPIs, metrics, and provides regular updates to program leadership. Creates and manages project tools, documents, and file structure, security/access and governing processes for all relevant project tools. Builds inclusive and collaborative relationships with teams and peers across organization to solve complex problems and achieve common goals. Provides guidance on project management best practices. Bachelor’s Degree in business administration, project management, or related field required. Ten or more years of project management, change management, or program management is experience is required. Qualifications: Project Management Professional (PMP) Certification is Required. Aptitude to accept complex assignments, analyze problems, and generate effective solutions. Ability to apply a systematic method to problem solving, analyze data, and recommend strategies that support positive business results. Experience working in matrix organizations. Skills in the areas of project and change management, persuasion, influence, negotiation, leadership, conflict resolution and decision-making. Success and experience in execution and deployment of business strategies, including the management and measurement of deliverables. Customer service experience in a team environment. Ability to communicate with all parties involved by using different media including Presentations, Email and Video Conference. Ability to communicate and present ideas clearly and concisely, orally, and in writing, at a level necessary for satisfactory job performance; establish working relationships and interact effectively with a wide range of people; work independently with limited direction; and maintain effective work relations with those encountered in the course of employment. Proficient use of Microsoft Office programs, relevant project management tools and demonstrated ability to learn other application programs as needed. Ability to manage multiple projects at one time. Ability to develop and lead projects to a cross-functional team environment. Insperity provides a reasonable compensation range for each posted role in accordance with applicable pay‑transparency laws. Actual compensation is influenced by a variety of job‑related factors, including skills, experience, and geographic location. The compensation range for this position, representing the pay span across all locations where this role may be filled is 88,600 - 100,850 At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working at Insperity!

Manage AI program execution by coordinating cross-functional teams to deliver business value through AI solutions. | Bachelor's degree with 3-5 years of program management or technology delivery experience, preferably with generative AI and complex stakeholder management. | Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. We are seeking a talented AI Program Manager to join our team SUMMARY: This position is responsible for driving Insperity’s AI capabilities by providing enterprise leadership, expertise, and delivery support for high-impact AI solutions to employees, divisions, and clients. The role serves as the connective tissue between AI Strategy, ITS, and business partners—translating priority outcomes into an executable AI portfolio across the build, buy, and blend spectrum and ensuring the support mechanisms (governance, enablement, measurement, and adoption) are in place to drive quality and sustained impact. Depending on evolving enterprise needs, this role may (1) support our proprietary Insperity AI Platform and agent ecosystem, (2) enable function-specific tools and capabilities within divisions (including evaluation, selection, training, and deployment of licensed/point AI tools), and/or (3) help leverage AI embedded in existing SaaS platforms. The AI Program Manager partners closely with division stakeholders, ITS, Enterprise Analytics, Product Management, Legal, InfoSec, and external technology vendors to deliver integrated AI capabilities that improve productivity, efficiency, quality, user experience, and business value. RESPONSIBILITIES: Drives AI program execution for an assigned business domain or enterprise priority area, translating business outcomes into scoped programs that span the build, buy, and blend spectrum and align with the enterprise AI portfolio managed by the AI Strategy team. Designs and runs the intake, evaluation, and prioritization process for AI opportunities surfaced by business partners, applying structured frameworks and ensuring opportunities map to measurable outcomes, risk posture, and readiness. Facilitates use case discovery and definition (workflow mapping, user research, requirements, and success metrics), partnering with SMEs to translate frontline needs into clear program deliverables and reusable patterns. Depending on the initiative, may be responsible for end-to-end delivery coordination across design, technical development, testing, rollout, and optimization—ensuring appropriate artifacts, decisions, and stage gates are in place for reliable production deployment. Partners with ITS, Enterprise Analytics, platform owners, and Product Management to deliver integrated AI solutions, including proprietary AI applications and agents, AI embedded in SaaS platforms, and licensed/point AI tools deployed within functions. Champions agile, iterative delivery practices for AI programs, establishing an operating cadence with stakeholders and providing consistent reporting against roadmap commitments, dependencies, and risks. Leads or supports vendor and tool evaluation (requirements, due diligence, pilots, and selection) and works with Procurement, Legal, InfoSec, and IT to ensure contracts, controls, and support models are appropriate for the intended use. Partners with Legal, InfoSec, IT, and AI governance bodies to ensure AI initiatives meet organizational policies, ethical guidelines, and regulatory requirements, and that appropriate controls and documentation exist for auditability and trust. Maintains program documentation, including roadmaps, status updates, risk/issue logs, decision records, release plans, and adoption plans—ensuring transparency for business partners and AI Strategy leadership. Leads change management, communication, and training efforts for users adopting AI capabilities, building AI literacy, establishing feedback loops, and supporting the broader culture of responsible AI adoption. Supports the health of the agent ecosystem and user experience by partnering on standards for agent behavior, guardrails, evaluation approaches, versioning/release practices, and consistent interaction patterns across channels and platforms. Tracks program performance against agreed metrics (adoption, time saved, quality/error reduction, cycle-time improvements, customer experience, risk reduction, and financial impact as applicable) and partners with Enterprise Analytics to mature measurement and value realization over time. QUALIFICATIONS: Bachelor’s Degree or higher in business, information systems, computer science, analytics, engineering, or related field is required. Three to five years of experience in program or project management, product operations, business analysis, or technology delivery roles is required. Experience working in a complex, cross-functional environment (business, technology, risk/compliance) and facilitating stakeholder alignment across multiple teams is preferred. Experience with AI and analytics initiatives—including generative AI and agentic workflows, AI embedded in SaaS platforms, and/or enterprise enablement of licensed AI tools—is preferred. Demonstrated experience managing cross-functional programs with clear business outcomes and measurable success criteria. Strong understanding of business workflows and how to translate work into opportunities for automation, augmentation, and improved decision-making through AI and analytics. Working knowledge of AI concepts, tools, and lifecycle considerations, including generative AI, agentic workflows, evaluation approaches, and the operational realities of deploying AI in production. Proficiency in project management methodologies and tools (e.g., Smartsheet, Jira, Monday). Familiarity with enterprise platforms and collaboration tools where AI is increasingly embedded (e.g., CRM, service platforms, HRIS, content/knowledge systems, and Microsoft 365) and the implications for integration, user experience, and adoption. Excellent communication, collaboration, and problem-solving skills, with the ability to translate technical concepts for business audiences and business needs for technical audiences. Ability to think strategically and creatively and adapt to changing needs and priorities. Strong networking and relationship-building skills, particularly across Sales, Marketing, Technology, and external vendor partners. Detail oriented, organized, and able to handle a multi-task environment with skill and accuracy. Working knowledge of agile, iterative development practices for AI applications and software programs. Familiarity with AI governance frameworks and responsible AI principles, including data privacy, security controls, evaluation and monitoring expectations, and appropriate use guidance. Experience supporting vendor evaluation, contracting, and ongoing management for technology platforms is preferred. Comfort working in a high-visibility role partnering with senior leaders across multiple functions and translating between business outcomes and technical execution. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbent will follow any other instructions, and perform any other related duties, as may be required by the supervisor. At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working at Insperity!

Manage employee relations functions including accommodation requests, complaints, and EEO compliance, leading a team and partnering with legal and HR to mitigate liability. | Bachelor's degree and 7-10 years experience in employee relations and EEO investigations, with preferred professional HR certifications. | Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. Manager, Corporate Employee Relations This position is responsible for managing the employee relations functions for Corporate employees including accommodation requests as well as formal and informal complaints. Also responsible for monitoring and ensuring the Company’s EEO compliance with state and federal laws. Much decision making and heavy problem solving is attached to this position and is governed by procedure and guided by policy with company-wide impact. Responsibilities: Manages employee relations and investigations for all Corporate employees and leads the employee relations team. Consults and provides support and guidance to supervisors/management and employees to ensure employee disciplinary actions and other sensitive individual situations are handled in a fair and consistent manner throughout the Company including counseling employees, preparing and advising proper preparation of counseling statements, and witnessing counseling sessions as needed. Oversees the investigations and responses to complaints of discrimination and harassment. Works closely with the Corporate Employee Relations Manager to handle escalated issues and potential litigation. Communicates and influences others within all levels of the organization in order to prevent and/or mitigate liability. Assists in the administration of programs such as the Voice of the Employee survey and performance review cycle. Works closely with Human Capital Development team on areas related to core liability management training programs and other topics that support the business culture. Works with Corporate HR Compliance Manager in writing and preparing corporate guidelines and procedural programs Partners with the Legal department, as necessary, to ensure current knowledge on legal matters and procedures and to maintain consistency throughout the Company on complex situations. Maintains key relationships for other departments that support corporate employees such as Corporate Payroll and Leave Administration. Hires, manages, trains, evaluates, and conducts performance appraisals of assigned group of employees. Analyzes people related data and looks for opportunities to innovate to drive positive change Promotes an inclusive workplace environment that respects diversity through individual practices and leadership consultation. Presents on people related topics to a wide variation of audiences. Qualifications: Bachelor’s Degree in related field is required. Seven to ten years of experience in employee relations and EEO experience, with heavy emphasis on employee relations, investigation and resolution of complaints and charges is required. Professional Human Resource (PHR), Senior Professional in Human Resources (SPHR), SHRM-CP or SHRM-SCP certification is strongly preferred. Travel - 5% of time At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working at Insperity!

Manage employee relations functions including investigations, compliance, and team leadership for corporate employees. | Bachelor's degree and 7-10 years employee relations experience with EEO focus, plus HR certifications preferred. | Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We've earned recognition time and again as a top place to work-named among the best by respected organizations like Glassdoor and U.S. News & World Report. We're also proud to be recognized for one of the country's Top 50 Midsize Early Talent Programs through RippleMatch's Campus Forward Awards. There's never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. Manager, Corporate Employee Relations This position is responsible for managing the employee relations functions for Corporate employees including accommodation requests as well as formal and informal complaints. Also responsible for monitoring and ensuring the Company's EEO compliance with state and federal laws. Much decision making and heavy problem solving is attached to this position and is governed by procedure and guided by policy with company-wide impact. Responsibilities: • Manages employee relations and investigations for all Corporate employees and leads the employee relations team. Consults and provides support and guidance to supervisors/management and employees to ensure employee disciplinary actions and other sensitive individual situations are handled in a fair and consistent manner throughout the Company including counseling employees, preparing and advising proper preparation of counseling statements, and witnessing counseling sessions as needed. • Oversees the investigations and responses to complaints of discrimination and harassment. Works closely with the Corporate Employee Relations Manager to handle escalated issues and potential litigation. • Communicates and influences others within all levels of the organization in order to prevent and/or mitigate liability. • Assists in the administration of programs such as the Voice of the Employee survey and performance review cycle. • Works closely with Human Capital Development team on areas related to core liability management training programs and other topics that support the business culture. • Works with Corporate HR Compliance Manager in writing and preparing corporate guidelines and procedural programs • Partners with the Legal department, as necessary, to ensure current knowledge on legal matters and procedures and to maintain consistency throughout the Company on complex situations. • Maintains key relationships for other departments that support corporate employees such as Corporate Payroll and Leave Administration. • Hires, manages, trains, evaluates, and conducts performance appraisals of assigned group of employees. • Analyzes people related data and looks for opportunities to innovate to drive positive change • Promotes an inclusive workplace environment that respects diversity through individual practices and leadership consultation. • Presents on people related topics to a wide variation of audiences. Qualifications: • Bachelor's Degree in related field is required. • Seven to ten years of experience in employee relations and EEO experience, with heavy emphasis on employee relations, investigation and resolution of complaints and charges is required. • Professional Human Resource (PHR), Senior Professional in Human Resources (SPHR), SHRM-CP or SHRM-SCP certification is strongly preferred. Travel - 5% of time At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Provide remote technical support for software products to clients via phone and email, troubleshooting issues and documenting interactions. | Requires a bachelor's degree or equivalent experience, strong analytical skills, and proficiency in Windows and Apple platforms. | Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. This position is responsible for ongoing support of all Insperity Business Performance Solutions (BPS) products to existing clients. Responsibilities: Performs remote software support for clients on BPS solutions which could include, but is not limited to: Answering phones politely, efficiently, and directing calls to appropriate department, or the voice mail system when necessary. Continuously monitoring the general voice mailbox. Maintaining client information in Client Record Management system. Providing backup phone support for other Technical Support teams. Monitoring appropriate email inboxes and providing excellent email technical support. Modifying setup to support changes in the client’s business rules. Using software diagnostics tools to troubleshoot client software issues. Retraining clients on software. Providing technical support via telephone or online on any BPS product purchased by client, including custom programming as purchased and documented. Documents all client interaction on a per incident basis. Logs software issues and provides temporary known workarounds as needed. Works with customers to optimize their experience with BPS solutions. Handles business sensitive information with appropriate confidentiality. Tracks process to ensure that unresolved tickets are escalated to appropriate individual based on established guidelines and procedures. Monitors appropriate email inboxes and provides excellent email technical support. Works to improve customer satisfaction and increase customer reference-ability. Qualifications: Bachelor’s Degree or equivalent experience is required. Technical support experience is preferred. Experience in the operation of a multi-line telephone console is preferred. Excellent communication skills, both verbal and written. Solid interpersonal skills to interface with co-workers and customers. Ability to manage multiple tasks to completion with minimal supervision. Basic understanding of various Internet browser technologies Knowledge of web-based software solutions Knowledge of Microsoft Windows and Apple operating platforms. Strong analytical thinking skills and process-driven work habits. Basic knowledge of CRM systems and usage. Ability to effectively communicate with technical and non-technical staff in both written and verbal format. Ability to work alone and collaborative, with technical personnel as needed. Ability to multi-task and prioritize projects in a fast-paced, deadline-driven environment. At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working at Insperity!

Lead end-to-end customer order lifecycle management and oversee ERP/EDI system integrity to ensure efficient customer fulfillment. | Bachelor's degree with 5+ years customer service leadership in manufacturing or related fields, ERP and CRM proficiency, and cross-functional team coordination experience. | Description & Requirements Customer Operations Manager Our client is a forward-thinking manufacturer operating at the intersection of nature, people, and innovation, delivering high-performance, sustainable entrance matting and engineered surface solutions across diverse commercial and industrial markets. As a Customer Operations Manager, you will lead end-to-end customer lifecycle operations, overseeing order management, ERP/EDI system integrity, and cross-functional coordination to ensure accurate, scalable, and efficient customer fulfillment processes in a data-driven manufacturing environment. Why you'll love working for our client: Our client values their employees' time, talent, and dedication. Their commitment to employee success is supported by competitive compensation based on experience and a comprehensive benefits package, including: • Comprehensive health coverage: Medical, dental, and vision insurance • Retirement planning: 401(k) plan with employer match • Income protection: Company-paid life and disability insurance • Paid time off: Vacation and holidays to support work-life balance • Career growth: Ongoing training and advancement opportunities within a growing manufacturing organization Additionally, our client is committed to fostering a workplace where nature, people, and innovation intersect. They promote a safety-first, team-oriented manufacturing environment grounded in continuous improvement and operational excellence. Employees are encouraged to share ideas, contribute to process enhancements, and grow professionally within a collaborative culture that believes there is always a better way. To succeed as the Customer Operations Manager, you should have: • Bachelor's degree in Business, Supply Chain, Operations Management, or related field; 5+ years of customer service leadership and people management experience in manufacturing, retail, or distribution environments required • Proven experience managing ERP systems (Epicor preferred), CRM platforms, EDI workflows, and eCommerce integrations; proficiency in Microsoft Office and Power BI reporting tools • Solid understanding of order-to-cash processes, manufacturing supply chain operations, logistics coordination, and customer fulfillment systems in a high-volume production environment • Experience supporting multi-channel customer bases and coordinating across cross-functional, onsite operations teams (no travel required) Your responsibilities as the Customer Operations Manager will include: • Lead end-to-end customer order lifecycle management, including order entry, fulfillment coordination, invoicing, returns, and issue resolution to ensure seamless order-to-cash execution • Oversee ERP, CRM, EDI, and eCommerce data integrity, ensuring accurate customer master data, pricing structures, and system synchronization across integrated platforms • Manage customer operations workflows, including onboarding, product allocation, supply prioritization, and demand planning in collaboration with supply chain and production teams • Manage processes related to customer complaints, returns, refunds, samples, and accommadations. • Supervise and develop a customer service team, establishing performance standards, accountability, and service excellence across 1,000+ accounts and multi-brand SKU portfolios • Drive cross-functional collaboration with sales, logistics, finance, IT, and operations to resolve fulfillment challenges, improve process efficiency, and enhance customer experience About Our Client Our client is a purpose-driven manufacturer creating innovative entrance matting and surface solutions designed to improve safety, durability, and performance in commercial environments. Inspired by nature and guided by continuous improvement, they combine engineering expertise with sustainable thinking to solve real-world challenges. With a strong focus on operational excellence, scalability, and data-driven decision-making, our client is building a modern, integrated business model where customer operations play a central role in connecting demand, execution, and system integrity across the organization. Ready to Transform Customer Operations and Drive Scalable Growth? If you are a customer operations leader who thrives in data-driven environments and enjoys building structure, improving systems, and leading high-performing teams, this is your opportunity to make a lasting impact. Apply today and help our client redefine how modern manufacturing connects customers, systems, and operations at scale. We anticipate that the application window will close in 60 days. Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. They do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. #PRO

Manage and improve talent development programs through project management, data analysis, and stakeholder collaboration. | 7-10 years in program or project management with strong analytical, communication, and change management skills, preferably with certifications and experience in HR or consulting. | Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We've earned recognition time and again as a top place to work-named among the best by respected organizations like Glassdoor and U.S. News & World Report. We're also proud to be recognized for one of the country's Top 50 Midsize Early Talent Programs through RippleMatch's Campus Forward Awards. There's never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. SUMMARY This position is responsible for supporting innovative talent development programs through a continuous improvement approach to scoping projects, connecting to other relevant organization initiatives, partnering with internal departments and key stakeholders such as marketing, recruiting and department leaders to achieve program results. From design to implementation, this position is responsible for project management, data analysis, change management and communication planning. RESPONSIBILITIES: • Performs analysis of programs to provide insight and recommendations on talent trends throughout the employee life cycle; including recruiting, onboarding, engagement, learning and development, culture, flexible work and other relevant HR programs and initiatives that support business priorities. • Supports the implementation plan for leadership development programs, high potential programs, performance management, mentor programs and employee experience through development of change management plans and partnerships with internal stakeholders. • Introduces innovative and scalable solutions to enhance HR programs, the employer brand and leader resources. Reports regularly to department leadership on progress and relies on industry standards, best practices, statistical analysis, and surveys to continuously improve programs. • Fully owns program management from project scope definition, roadmap creation, planning and scheduling, and communicating status. Develops, maintains, and monitors program plans. • Navigates dependencies between cross-functional teams and organization priorities. Effectively influences and proactively coordinates communication of plan progress with regular status updates to business leaders and project team members. • Partners with marketing, HR teams and others to identify related processes, compliance, and communication opportunities for each talent development program, ensuring a comprehensive and unified message for employees with the rollout of companywide HR programs. • Provides a consistent, exemplary internal experience across the organization with a results-driven approach and balanced emphasis on culture development, communication planning, change management and informed decision making. • Supports integration efforts that include the learning management portal, corporate HR training programs, current departmental training programs, PerformSmart and other related platforms and systems. • Aspires to and practices the Corporate HR department mission to engage strategically with leaders and employees to serve the company culture, grow the business, and make a difference in our communities. QUALIFICATIONS: • High School Diploma or equivalent is required. Bachelor's Degree in Human Resources Management, Business Administration, Communications, or related field or a combination of education and experience is required. • Seven to ten years in program management, change management, product development or project management is required. Experience in the PEO industry and consulting experience is desirable. • Certification(s) in Talent Development or Project Management Professional (PMP) is preferred • Experienced in leading cross-functional project teams in a collaborative and consensus-based environment. • Demonstrated ability to translate business strategies into critical talent and workforce strategies/ initiatives. • Ability to innovate and challenge current norms to drive change in the organization and work with people of varying backgrounds and organizational levels. • Highly flexible and adaptable to changing structures and priorities. • Analytical and critical thinking skills, and the ability to organize, analyze and summarize with superior writing and editing skills for creation of presentations and executive summaries. • Ability to interpret, analyze and apply company policies, objectives and procedures including developing, organizing, and implementing new policies and processes. • Ability to independently plan, organize, schedule, coordinate and make decisions and judgments relating to assigned projects and other responsibilities and the ability to analyze, interpret, review and edit information consistent with operational standards. • Commitment to diverse and inclusive engagement and an ability to connect with others and cultivate relationships based on mutual trust and respect, collegiality, and kindness. • Ability to anticipate and avoid issues and to negotiate effectively. • Demonstrated ability to work independently in the absence of supervision and work effectively with a wide range of people. Insperity provides a reasonable compensation range for each posted role in accordance with applicable paytransparency laws. Actual compensation is influenced by a variety of jobrelated factors, including skills, experience, and geographic location. The compensation range for this position, representing the pay span across all locations where this role may be filled is Pay transparency range: $88,600 - $100,850 At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.

Provide technical expertise in sales meetings, design and present proofs of concept, draft solution architectures, develop low-code prototypes, and support customer and partner training. | 10+ years in similar roles, strong communication skills, technical expertise in enterprise tech and web applications, ability to customize demos, and willingness to travel 50%. | Senior Technical Presales Engineer & Solution Consultant – Remote Preferably EST or CST Including New York, New Jersey, Georgia, Texas, Illinois, and the North Carolina Research Triangle. Our client is seeking a dynamic professional to bridge the gap between technology and business. As a Senior Technical Presales Engineer & Solution Consultant, you’ll play a pivotal role in empowering organizations to transform inefficient processes into streamlined, digital solutions. This is your chance to combine technical expertise, sales acumen, and communication skills to shape the future of process automation while driving meaningful impact for customers. Best-in-Class Benefits and Culture: Our client values their employees’ time and efforts. Their base salary of $120,000, combined with bonus eligibility, can bring total annual compensation up to $150,000, along with an extensive benefits package, enhancing their commitment to your success. Our client’s benefits package includes: • Comprehensive health coverage: Medical, dental, and vision insurance provided • Robust retirement planning: 401(k) plan available with employer matching • Financial security: Life and disability insurance for added protection • Flexible financial options: Health savings and flexible spending accounts offered • Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided Our client offers an international environment with great scope for responsibility and creativity, flat hierarchies, short decision-making paths, and an attractive salary package. Employees are trained by experts, integrated into a supportive and skilled team, and equipped with state-of-the-art technology, while benefiting from a collaborative culture that encourages growth, learning, and active contribution to processes, decisions, and planning. Required Qualifications: • 10+ years of experience in similar roles • Bachelor's or Master's degree, preferably in Applied Sciences • Very high level of English proficiency and communication skills to give convincing presentations to customers. • Strong experience with Enterprise Technology. • Solid familiarity with the latest technologies and a good technical understanding of database design, (web) application development, as well as interfaces/web services. • Strong analytical skills to design technical IT solutions tailored to customer needs, with the ability to easily customize low-code demos and process applications. • Ability to travel 50% of the time (domestic and international) Preferred Qualifications: • Experience with complex solution sales as well as business process modeling, preferably knowledge of BPMN. Your responsibilities as the Senior Technical Presales Engineer & Solution Consultant will include: • Accompany sales teams in customer meetings with technical expertise on digitalization and process automation opportunities • Design and present proofs of concept, and support the preparation of offers and contracts • Draft solution architectures and develop low-code prototypes tailored to customer requirements • Serve as a trusted coach for partners and customers through training and Q&A sessions • Work closely with teams across Sales, Marketing, Professional Services, and Product Management About our client: Our client is a global innovator in digital process automation, empowering organizations to simplify and optimize their workflows through an advanced low-code platform. Recognized by leading industry analysts for their technology, scalability, and customer impact, they combine decades of expertise with a forward-looking approach to digital transformation. They foster a culture defined by collaboration, agility, and flexibility, where flat hierarchies and hybrid working models give employees the freedom to thrive. By valuing personal growth and work-life balance, our client creates an environment where diverse teams can shape the future of process automation while achieving meaningful career success. Shape the Future of Digital Transformation Join our client’s expert team and turn bold ideas into real solutions with cutting-edge technology. Apply now and take your career to the next level in process automation and digitalization. Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.

Develop and execute strategic internal communications plans and create diverse written content to enhance company reputation and employee engagement. | 5-7 years communications experience, excellent writing skills, ability to work independently and collaboratively, and proficiency with Microsoft Office. | Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor's "Best Places to Work in the U.S. 2024" list, and U.S. News & World Report's "Best Companies to Work for 2024" list. In addition, we have been recognized for having one of the country's Top 50 Midsize Early Talent Programs by RippleMatch's 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. This position is responsible for developing strategic communications plans and written content that enhance Insperity's reputation and helps achieve company goals.Responsibilities • Develops strategic communications plans by collaborating with internal stakeholders and external partners. • Ensures communications plans are based on an understanding of communications planning principles, audience insights, company objectives, brand voice, and editorial guidelines. • Identifies, develops, and manages a variety of internal communication vehicles, understands employee insights and motivations, and tailors' communications effectively to create impact and engagement. • Creates written pieces including employee announcements, intranet copy, feature stories, video scripts, newsletters, email campaigns, presentations, FAQs, toolkits, and other short-form and long-form communications. • Establishes metrics and reports on communication plan performance based on initiative's goals and objectives. • Stays abreast of current industry best practices and proactively seeks out innovative trends to identify and implement new strategies to increase readership, viewership, and engagement. • Applies learning and best practices to improve efficiency of content development and deployment process. • Meets all deadlines, fulfills content publishing commitments, and consistently achieves quick turnarounds in a fast-paced, rapidly changing environment. • Creates and delivers training presentations related to writing and communications best practices for interns and other internal stakeholders. • Participates in meetings including, but not limited to, brainstorming sessions, working sessions, kick-off meetings, conference calls, execution of campaigns, client meetings, etc. • Assists in the accomplishment of Insperity Company goals. • Helps other employees to accomplish Insperity Company goals. • Performs other duties as may be assigned by department supervisor. • Participates in the Disaster Recovery plan as required. Qualifications • High School Diploma is required. Bachelor's Degree in Journalism, Communications, Marketing, English, or a related discipline is preferred. • Five to seven years of experience in a related field with demonstrated strong communications planning and writing background and experience is required. • Excellent writing skills with an eye for detail and thorough knowledge of AP style and grammar. • Demonstrated high degree of accuracy and efficiency when writing, revising, editing, or proofreading content. • Demonstrated experience in understanding and sharing a company's culture with employees. • Proven ability to create communication plans using multiple channels to reach different audiences, such as online, print, video, etc. • Demonstrated project and time management skills. • Ability to work independently and collaboratively with key stakeholders. • Able to work successfully in a fast-paced environment with ever-changing priorities. • Proficient computer skills with experience in Microsoft Office Suite. Insperity provides a reasonable range of minimum compensation. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. The range of pay for this role is: $64,800 - $73,725 At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.

Design, develop, and maintain scalable mobile and web applications with a focus on mobile-first innovation and cross-platform performance. | 3-5 years experience, proficiency in C#, Java, Python, mobile security, RESTful APIs, Microsoft .NET Framework, Angular, and CI/CD pipelines in Azure. | Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News & World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. Summary This position is responsible for designing, developing, and maintaining scalable mobile and web applications that support new and existing product and services. The role emphasizes mobile-first innovation, seamless user experiences, and cross-platform performance. Collaborates across teams to drive mobile technology strategy, architecture, and implementation. Responsibilities • Collaborates with software development staff to define and document mobile software architecture for systems and components. • Identifies and applies mobile-centric design patterns and frameworks, providing clear directives for scalable and secure integration. • Creates automated tests, defines and adheres to code standards, and leads code reviews. • Collaborates with cross-functional stakeholders, including security, product management, business analysts, QA, DevOps and infra, engineering, operations hosting, and procurement to assist in software development projects. • Selects and recommends backend technologies, tools and frameworks optimized for mobile API delivery and establishes strategic direction for development processes. • Works with business partners to gather and refine functional and non-functional requirements specific to mobile API use cases • Reviews technical specifications and provides time estimates for mobile API features and enhancements. • Publishes and integrates APIs for mobile consumption in collaboration with mobile app, backend and integration teams to ensure seamless connectivity and user experience. Qualifications • Bachelor’s Degree in Computer Science, a related field, or four years of related work experience is required. • Three to five years of related technical experience is required. • Experience with RESTful APIs and mobile security optimized for performance and scalability. • Familiarity with native mobile app development workflows and constraints (iOS, Android). • Knowledge of OAuth2, JWT, and other mobile authentication protocols. • Proficient in C#, Java, and Python, with strong command of object-oriented, functional, and procedural programming paradigms. • Working knowledge of JavaScript, jQuery, Angular, CSS, HTML, XML, and XSLT. • Understanding of backend service design and integration to support native mobile applications, including considerations for performance, scalability, authentication, and mobile-specific API design. • Working knowledge of the Microsoft .NET Framework and associated development technologies, particularly Visual Studio, ASP.NET MVC, WCF, Entity Framework, Web API, and LINQ. • Familiarity with CI/CD pipelines, particularly in Azure environments. • Skilled in API design, development, and integration with third-party services. • Deep understanding of data persistence strategies, including relational (SQL), non-relational (NoSQL), and polyglot persistence approaches. • General knowledge of architectural concepts and the SOLID principles of object-oriented development. • Familiarity with Domain-Driven Design (DDD) principles. • Knowledge of distributed systems architecture, event sourcing, and distributed messaging systems. • Proficient in Git for version control, including effective branching, merging, and change tracking. • Familiarity with application logging, monitoring, and metrics capture. • Excellent problem-solving, decision-making, and conflict resolution skills. • Ability to manage multiple projects and adapt to shifting priorities. • Strong written and verbal communication skills, with the ability to collaborate effectively across teams and stakeholders. Insperity provides a reasonable range of minimum compensation. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. The range of pay for this role is: $78,100 - $88,950 At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.