Inizio Engage

Lead commercial operations and analytics to optimize sales force effectiveness and commercial strategy. | Requires 10+ years pharma/biotech commercial operations experience with leadership and advanced analytics skills. | We are currently conducting a search on behalf of our client for a Director of Commercial Operations & Analytics. This position is designed as a temp-to-hire role, with the expectation of transitioning to a direct hire with the client organization after approximately 6 months, based on performance and business needs. The Director, Commercial Operations & Analytics will be responsible for building and leading a scalable commercial operations and analytics function to support the successful commercialization of a primary-care portfolio. This highly visible leadership role will serve as the strategic architect of sales force effectiveness, forecasting, incentive compensation, CRM optimization, and performance analytics. This individual will partner cross-functionally with Sales, Marketing, Finance, and Executive Leadership to drive data-driven decision-making, enhance field productivity, and maximize return on commercial investment. The ideal candidate thrives in a fast-paced, growth-stage environment and brings strong analytical, leadership, and communication skills. This is an exciting opportunity to join a growing biotechnology organization and play a key role in shaping commercial strategy and execution. What’s in it for you? • Comprehensive Medical, Dental & Vision Insurance • Basic and Voluntary Life and AD&D Insurance • Short- and Long-Term Disability Insurance • Flexible Spending Accounts (FSA) and Health Savings Account (HSA) • Employee Assistance Programs • Pet Insurance • Retirement Savings 401(k) with company match and annual discretionary stock options • Generous Paid Time Off, Sick Time, and Paid Holidays • Career Development and Training What will you be doing? • Lead territory alignment and deployment strategy to optimize field effectiveness and resource allocation • Develop prescriber segmentation and targeting frameworks in a primary-care environment • Drive Sales Force Effectiveness (SFE), including call planning, reach and frequency optimization, and productivity measurement • Design, implement, and manage sales incentive compensation plans, ensuring accuracy, compliance, and alignment to business goals • Develop and maintain demand-based and patient-based forecasts, incorporating competitive dynamics and promotional assumptions • Conduct scenario planning and sensitivity analyses to support executive decision-making • Lead marketing mix and promotional response analytics to evaluate ROI across channels, including field, digital, speaker programs, and sampling • Own CRM strategy (e.g., Veeva), including governance, adoption, reporting enhancements, and ongoing optimization • Oversee vendor relationships across CRM, data, analytics, and reporting platforms Lead the integration of multiple data sources (prescription, claims, CRM, financial) to support advanced analytics and reporting • Develop dashboards and reporting tools to deliver actionable insights to leadership and field teams • Establish KPIs and lead regular business performance reviews and reporting cadence Provide oversight of commercial operations programs, including speaker programs, sampling, and promotional materials management • Ensure compliant, efficient, and scalable execution of commercial operational processes • Provide strategic oversight and governance of speaker programs, materials management and sample distribution What do you need for this position? • Bachelor’s Degree (BA/BS) required • MBA or advanced degree preferred • 10+ years of experience in pharmaceutical or biotech commercial operations, analytics, or sales force effectiveness • Experience supporting primary-care products or high-volume prescriber models strongly preferred • 5+ years of leadership experience managing teams or cross-functional initiatives Strong expertise in Sales Force Effectiveness, territory design, and field deployment strategy • Experience with forecasting methodologies (TRx/NBRx, demand-based, patient-based) • Experience in marketing mix and promotional analytics • Incentive compensation design and governance experience • CRM experience (Veeva preferred) • Experience managing third-party data vendors (e.g., Symphony) • Advanced Excel skills and experience with BI tools (Tableau or similar) • Strong communication, data storytelling, and stakeholder management skills Proven ability to operate effectively in a fast-paced, growth-stage environment About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. To learn more about Inizio Engage, visit us at: https://inizio.health/ We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

Lead commercial operations and analytics to optimize sales force effectiveness and commercial strategy. | Requires 10+ years in pharma/biotech commercial operations with leadership and expertise in sales force effectiveness, forecasting, incentive compensation, and CRM. | We are currently conducting a search on behalf of our client for a Director of Commercial Operations & Analytics. This position is designed as a temp-to-hire role, with the expectation of transitioning to a direct hire with the client organization after approximately 6 months, based on performance and business needs. The Director, Commercial Operations & Analytics will be responsible for building and leading a scalable commercial operations and analytics function to support the successful commercialization of a primary-care portfolio. This highly visible leadership role will serve as the strategic architect of sales force effectiveness, forecasting, incentive compensation, CRM optimization, and performance analytics. This individual will partner cross-functionally with Sales, Marketing, Finance, and Executive Leadership to drive data-driven decision-making, enhance field productivity, and maximize return on commercial investment. The ideal candidate thrives in a fast-paced, growth-stage environment and brings strong analytical, leadership, and communication skills. This is an exciting opportunity to join a growing biotechnology organization and play a key role in shaping commercial strategy and execution. What’s in it for you? • Comprehensive Medical, Dental & Vision Insurance • Basic and Voluntary Life and AD&D Insurance • Short- and Long-Term Disability Insurance • Flexible Spending Accounts (FSA) and Health Savings Account (HSA) • Employee Assistance Programs • Pet Insurance • Retirement Savings 401(k) with company match and annual discretionary stock options • Generous Paid Time Off, Sick Time, and Paid Holidays • Career Development and Training What will you be doing? • Lead territory alignment and deployment strategy to optimize field effectiveness and resource allocation • Develop prescriber segmentation and targeting frameworks in a primary-care environment • Drive Sales Force Effectiveness (SFE), including call planning, reach and frequency optimization, and productivity measurement • Design, implement, and manage sales incentive compensation plans, ensuring accuracy, compliance, and alignment to business goals • Develop and maintain demand-based and patient-based forecasts, incorporating competitive dynamics and promotional assumptions • Conduct scenario planning and sensitivity analyses to support executive decision-making • Lead marketing mix and promotional response analytics to evaluate ROI across channels, including field, digital, speaker programs, and sampling • Own CRM strategy (e.g., Veeva), including governance, adoption, reporting enhancements, and ongoing optimization • Oversee vendor relationships across CRM, data, analytics, and reporting platforms Lead the integration of multiple data sources (prescription, claims, CRM, financial) to support advanced analytics and reporting • Develop dashboards and reporting tools to deliver actionable insights to leadership and field teams • Establish KPIs and lead regular business performance reviews and reporting cadence Provide oversight of commercial operations programs, including speaker programs, sampling, and promotional materials management • Ensure compliant, efficient, and scalable execution of commercial operational processes • Provide strategic oversight and governance of speaker programs, materials management and sample distribution What do you need for this position? • Bachelor’s Degree (BA/BS) required • MBA or advanced degree preferred • 10+ years of experience in pharmaceutical or biotech commercial operations, analytics, or sales force effectiveness • Experience supporting primary-care products or high-volume prescriber models strongly preferred • 5+ years of leadership experience managing teams or cross-functional initiatives Strong expertise in Sales Force Effectiveness, territory design, and field deployment strategy • Experience with forecasting methodologies (TRx/NBRx, demand-based, patient-based) • Experience in marketing mix and promotional analytics • Incentive compensation design and governance experience • CRM experience (Veeva preferred) • Experience managing third-party data vendors (e.g., Symphony) • Advanced Excel skills and experience with BI tools (Tableau or similar) • Strong communication, data storytelling, and stakeholder management skills Proven ability to operate effectively in a fast-paced, growth-stage environment About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. To learn more about Inizio Engage, visit us at: https://inizio.health/ We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

Lead commercial operations and analytics to optimize sales force effectiveness and commercial strategy. | Requires 10+ years pharmaceutical/biotech commercial operations experience with leadership and advanced analytics skills. | We are currently conducting a search on behalf of our client for a Director of Commercial Operations & Analytics. This position is designed as a temp-to-hire role, with the expectation of transitioning to a direct hire with the client organization after approximately 6 months, based on performance and business needs. The Director, Commercial Operations & Analytics will be responsible for building and leading a scalable commercial operations and analytics function to support the successful commercialization of a primary-care portfolio. This highly visible leadership role will serve as the strategic architect of sales force effectiveness, forecasting, incentive compensation, CRM optimization, and performance analytics. This individual will partner cross-functionally with Sales, Marketing, Finance, and Executive Leadership to drive data-driven decision-making, enhance field productivity, and maximize return on commercial investment. The ideal candidate thrives in a fast-paced, growth-stage environment and brings strong analytical, leadership, and communication skills. This is an exciting opportunity to join a growing biotechnology organization and play a key role in shaping commercial strategy and execution. What’s in it for you? • Comprehensive Medical, Dental & Vision Insurance • Basic and Voluntary Life and AD&D Insurance • Short- and Long-Term Disability Insurance • Flexible Spending Accounts (FSA) and Health Savings Account (HSA) • Employee Assistance Programs • Pet Insurance • Retirement Savings 401(k) with company match and annual discretionary stock options • Generous Paid Time Off, Sick Time, and Paid Holidays • Career Development and Training What will you be doing? • Lead territory alignment and deployment strategy to optimize field effectiveness and resource allocation • Develop prescriber segmentation and targeting frameworks in a primary-care environment • Drive Sales Force Effectiveness (SFE), including call planning, reach and frequency optimization, and productivity measurement • Design, implement, and manage sales incentive compensation plans, ensuring accuracy, compliance, and alignment to business goals • Develop and maintain demand-based and patient-based forecasts, incorporating competitive dynamics and promotional assumptions • Conduct scenario planning and sensitivity analyses to support executive decision-making • Lead marketing mix and promotional response analytics to evaluate ROI across channels, including field, digital, speaker programs, and sampling • Own CRM strategy (e.g., Veeva), including governance, adoption, reporting enhancements, and ongoing optimization • Oversee vendor relationships across CRM, data, analytics, and reporting platforms Lead the integration of multiple data sources (prescription, claims, CRM, financial) to support advanced analytics and reporting • Develop dashboards and reporting tools to deliver actionable insights to leadership and field teams • Establish KPIs and lead regular business performance reviews and reporting cadence Provide oversight of commercial operations programs, including speaker programs, sampling, and promotional materials management • Ensure compliant, efficient, and scalable execution of commercial operational processes • Provide strategic oversight and governance of speaker programs, materials management and sample distribution What do you need for this position? • Bachelor’s Degree (BA/BS) required • MBA or advanced degree preferred • 10+ years of experience in pharmaceutical or biotech commercial operations, analytics, or sales force effectiveness • Experience supporting primary-care products or high-volume prescriber models strongly preferred • 5+ years of leadership experience managing teams or cross-functional initiatives Strong expertise in Sales Force Effectiveness, territory design, and field deployment strategy • Experience with forecasting methodologies (TRx/NBRx, demand-based, patient-based) • Experience in marketing mix and promotional analytics • Incentive compensation design and governance experience • CRM experience (Veeva preferred) • Experience managing third-party data vendors (e.g., Symphony) • Advanced Excel skills and experience with BI tools (Tableau or similar) • Strong communication, data storytelling, and stakeholder management skills Proven ability to operate effectively in a fast-paced, growth-stage environment About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. To learn more about Inizio Engage, visit us at: https://inizio.health/ We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

Manage inbound communications to assist patient enrollment and provide exceptional customer service while ensuring compliance and confidentiality. | Minimum 2 years customer service experience, proficiency with CRM and telecommunication systems, strong communication and organizational skills, preferably in healthcare or biotechnology. | Job Title: Inbound Customer Service Representative Company Overview: Inizio Engage is a dynamic customer engagement firm specializing in providing tailored solutions for the biotechnology sector. With a strong partnership with a leading Biotechnology company, we support Commercial, Patient Solutions, and Medical Affairs businesses to enhance patient and client experiences through innovative communication strategies. Role Overview: As an Inbound Customer Service Representative, you will be the frontline ambassador for our client, managing inbound communications to support patient enrollment and provide exceptional service. Your role is crucial in ensuring qualified patients are enrolled efficiently while maintaining high standards of professionalism and empathy. What You'll Do: - You will handle inbound calls to assist patients and clients with enrollment and service inquiries. - You will accurately document patient information and ensure compliance with company protocols. - You will collaborate with internal teams to resolve patient issues and provide timely updates. - You will maintain confidentiality and adhere to regulatory requirements in all communications. - You will provide clear, empathetic, and professional communication to enhance patient experience. - You will participate in ongoing training to stay current with product knowledge and service standards. - You will contribute to process improvements by providing feedback based on patient interactions. What You Bring: - Minimum of 2 years experience in customer service, preferably in healthcare or biotechnology. - Strong communication skills with the ability to handle sensitive information discreetly. - Proficiency in using CRM software and telecommunication systems. - Ability to multitask and manage time effectively in a fast-paced environment. - Detail-oriented with strong organizational skills. Bonus Points If You Have: - Experience working in patient enrollment or medical affairs. - Knowledge of biotechnology products and healthcare regulations. - Bilingual abilities to support diverse patient populations. - Previous experience in a call center environment. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer flexible scheduling to promote work-life balance. - We offer ongoing training and resources to help you succeed. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers page at www.inizioengage.com/careers. We look forward to hearing from you!

Educate oncology providers on Amtagvi therapy, facilitate patient access, build clinical partnerships, and collaborate across teams to optimize therapy delivery. | 2+ years nursing experience (oncology preferred), pharma/biotech field educator success, BSN or equivalent preferred, experience with complex therapies, strong communication, and willingness to travel. | Inizio Engage is looking to build a team of experienced, strategic, and patient-focused professionals to serve as Cell Therapy Navigators, in collaboration with Iovance Biotherapeutics. You’ll play a pivotal role in expanding access to Amtagvi, a novel, FDA-approved cellular therapy for patients with unresectable or metastatic melanoma. Amtagvi is approved for the treatment of adult patients with unresectable or metastatic melanoma who have been previously treated with a PD-1 blocking antibody and, if BRAF V600 mutation-positive, a BRAF inhibitor with or without a MEK inhibitor. As a Cell Therapy Navigator, you will educate prescribers on the availability of Amtagvi and refer and drive eligible patients to receive cell therapy at designated Authorized Treatment Centers (ATCs). You will provide education on the clinical benefits of Amtagvi or coordinate meetings with the clinic on appropriate patient identification and share resources to support referring those patients. This is more than a job—it’s a chance to bring your clinical expertise and field-based acumen to a high-impact role at the forefront of oncology innovation. What’s in it for you? • Competitive compensation • Medical, dental, vision, 401(k), life & disability insurance • Paid time off, maternity and paternity leave • Employee discounts & exclusive promotions • Recognition programs, contests, and company-wide awards • Exceptional, collaborative culture • Best Places to Work in BioPharma (2022, 2023, & 2025) • Certified Great Place to Work (2022, 2023, 2025) What will you be doing? • Educate community oncology practices and HCPs on Amtagvi’s FDA-approved label, clinical profile, and safety data, as well as workflow strategies to enable timely access via authorized treatment centers. • Act as a strategic field-based partner, identifying patient navigation gaps and collaborating across teams to close them. • Demonstrate deep clinical knowledge of metastatic melanoma, immuno-oncology, and/or cell therapy. • Leverage your understanding of patient flow, payer dynamics, and site certification logistics to facilitate access. • Build and maintain strong professional relationships with physicians, staff, and referral networks. • Function as a trusted advisor, asking insightful questions to shape strategy and support effective therapy delivery. • Champion internal collaboration across medical, access, and commercial teams to ensure continuity and optimized patient care. • Coordinate with the field sales team for additional clinical or strategic engagements as needed. What do you need for this position? • 2+ years of nursing experience (oncology or hematology preferred) • Track record of success in pharma, biotech, or field-based educator roles • BSN or equivalent preferred; advanced credentials (e.g., MSN, FNP, OCN) a plus • Experience with high-complexity therapies (CAR-T, monoclonals, immunotherapy) strongly preferred • Familiarity with clinical operations in academic centers and community oncology settings • Proven ability to build access in challenging accounts and form trusted clinical partnerships • Strong presentation and communication skills with providers and care teams • Independent, solutions-oriented mindset and entrepreneurial drive • Willingness to travel; valid driver’s license required About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone / We rise to the challenge / We work as one / We ask what if / We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: https://inizio.health/ Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company; however, only qualified candidates will be considered.

Lead and support a geographically dispersed pharmaceutical sales team, manage recruitment and training, track performance metrics, and coordinate with internal and external stakeholders. | Bachelor’s degree, minimum 2 years in field-based operations or sales leadership, preferably in pharmaceutical or healthcare sales, valid driver’s license, ability to travel up to 20%, proficiency in Microsoft Office and CRM. | Multiple National Opportunities Inizio Engage has a long-standing partnership with a worldwide leading pharmaceutical company to offer support for an expanding primary care product portfolio. We are seeking a performance-driven Field Operations Manager to lead and support a high-performing team of Pharmaceutical Field Sales Representatives. These professionals are responsible for building strong relationships with healthcare providers and driving clinical demand for an innovative treatment portfolio. The Field Operations Manager will ensure operational excellence, guide recruitment and hiring efforts, and serve as the key liaison between the field team, internal departments, and client leadership. What’s in it for you? • Competitive compensation • Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions • Employee discounts & exclusive promotions • Recognition programs, contests, and company-wide awards • Exceptional, collaborative culture • Best Places to Work in BioPharma (2022, 2023, & 2024) • Certified Great Place to Work (2022, 2023, 2025) What will you be doing? • Recruit, hire, lead, coach, and support a geographically dispersed team of Pharmaceutical Sales Representatives • Serve as the operational point of contact between internal stakeholders, client leadership, and external vendors • Track and report program performance metrics, goals, and timelines in collaboration with senior leadership • Identify client needs and develop creative, effective solutions to support business success • Assist in the development of quality improvement initiatives to increase field efficiency and service levels • Coordinate the recruitment, interviewing, and hiring of new field team members • Conduct onboarding, training, and performance management to ensure team effectiveness • Complete all required administrative tasks accurately and on time (e.g., time reporting, summaries, system updates) • Uphold HIPAA privacy and security guidelines, ensuring patient confidentiality at all times What do you need for this position? • Bachelor’s degree • Minimum 2 years’ experience in a similar field-based Operations Manager or Sales Leadership role • Experience in pharmaceutical or healthcare-related sales management preferred • Proven ability to recruit, develop, and lead field-based teams • Valid driver’s license and clean driving record • Ability to travel up to 20% of time as required (some districts could be more than 20%) • Overnight travel required • Ability to work independently and use sound judgment when managing escalated issues • Proficiency in Microsoft Office and CRM platforms About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. To learn more about Inizio Engage, visit us at: https://inizio.health/ We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.