Indotronix International Corporation

Manage helpdesk inquiries, troubleshoot supplier issues, and maintain records to ensure efficient procurement support. | Requires 1+ years of experience with the Ivalua platform, strong communication skills, and a high school diploma or equivalent. | Indotronix is seeking an Onsite Job - Procurement Representative IV, Charlotte, NC Shift: 08:00 AM to 05:00 PM OT Expected: Yes High School / Associates Degree Position Description Job Summary: The candidate will be responsible for efficiently managing and resolving a high volume of helpdesk inquiries via email and phone. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. Key Responsibilities: Process and respond to helpdesk emails and phone calls in a timely and professional manner Troubleshoot and respond to suppliers with solutions to their inquiries Manage and maintain accurate records of helpdesk interactions Provide exceptional customer service and ensure a positive experience for all users Skills Required Strong communication and interpersonal skills Basic technical knowledge and problem-solving skills Ability to work independently in a fast-paced environment, prioritizing tasks effectively, and managing multiple responsibilities with excellent organizational and time management skills Experience Required Previous experience with the Ivalua Source-to-Pay platform Education Required 3+ Years with High School Diploma | 1+ Years with AA

Manage multiple contracts and coordinate project teams to ensure timely progress and reporting for clean transportation projects. | Bachelor's degree, 7-10 years experience, preferably in energy industry and contract management, with skills in Salesforce and Microsoft Office. | Pay Rate: $40 - 70/hr Energy Industry is Must Department Requesting Resource: Clean Transportation Location of Resource: Remote Is travel required for this position: 10% Expected Duration of Engagement (Years): 2 General Guidance for Expected Years of Experience: 7-10 years Are there any specialized skills that must be present for the position to be successful? • Experience in contract management is preferred but is not required. Similarly, experience with clean transportation concepts and projects is a plus. Education, Certifications, Degree requirements • Bachelors degree required IT systems that will be used • Salesforce, NEIS, Microsoft Office Tasks 1) Initiate, track, and manage more than a dozen contracts stemming from three separate solicitations - including contract with overall support contractor, multiple contracts with planning support firms, and multiple contracts with local governments, transit operators, and community-based organizations for project demonstration; 2) Coordinate and engage with project teams to ensure timely progress on project tasks and deliverables, answer questions and resolve any issues that may arise, and provide support to them in completing their projects; 3) Track, document, and report-out on projects as needed, including progress on scope, schedule, and budget of multiple demonstration projects; 4) Develop materials such as slide decks, written status reports, internal forms, and other documents to communicate the ongoing status of CLIENT programs; 5) Assist with solicitations and contract management for multiple programs within CLIENT Clean Transportation group and the larger Distributed Energy Resources Technology team; and 6) Other duties as assigned that contribute toward the Clean Transportation team.