Imagine Pediatrics

Design and maintain scalable data models and ELT pipelines for clinical analytics while mentoring engineers. | 5-7+ years healthcare data engineering with expert SQL, dbt, Snowflake, and CI/CD experience required. | Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. What You'll Do As a Senior Data Engineer at Imagine Pediatrics, you will design, build, refactor, and maintain the data models and pipelines that power product, clinical analytics, and operational reporting across the organization. This role requires a mix of technical expertise and analytical thinking, applying engineering best practices to transform raw data from a variety of sources into well-defined, consumable datasets and making them accessible in multiple systems. You will: Design and build scalable, well-tested DBT models. Develop and maintain scalable ELT pipelines, ensuring observability and reliability across workflows while leveraging multiple languages and frameworks. Write performance-aware SQL, understand query execution, and identify and resolve bottlenecks in queries and pipelines. Improve existing patterns in the codebase and establish new ones. Partner with product managers, engineers, and stakeholders to understand data needs and provide actionable paths forward. Work closely with engineers across teams to resolve dependencies, facilitate alignment on technical decisions, and mentor other engineers. Document logic, business rules, and methodology to promote transparency and enable teammates to reference and build on your work. What You Bring & How You'll Qualify You are driven by curiosity and committed to reimagining pediatric healthcare and creating a world where every child with complex medical conditions gets the care and support, they deserve. You thrive in a fast-paced startup environment, embrace change as an opportunity for growth, and bring both engineering depth and a collaborative mindset. You are proactive, identify gaps in your own skillset and take action to improve, and aren't afraid to push back on unclear assumptions. Required 5–7+ years of healthcare data engineering or analytics engineering experience, with expert-level SQL proficiency and strong data modeling fundamentals. Strong experience with dbt and orchestration tools. Experience with cloud data warehouses, preferably Snowflake, including performance-aware SQL development and query optimization. Experience designing scalable data models, including incremental approaches, and implementing comprehensive testing strategies. Comfort working with the command line and modern engineering practices, including version control, CI/CD, testing, and code review. Proven ability to troubleshoot complex data issues across ingestion, transformation, and warehouse layers, and to communicate findings and solutions effectively to technical and non-technical audiences. Proven ability to reason about the downstream analytical impact of pipeline and model design, including data freshness, grain, and transformation behavior. Preferred Proficiency in Python for automation, tooling, or pipeline development. Experience building API-based and event-driven ingestion systems. Experience with AWS services such as Lambda, SQS, SNS, and S3. Experience working with FHIR resources and clinical systems. Experience with high-volume ingestion tools (e.g., Hevo, Fivetran, or similar). What We Offer (Benefits + Perks) The role offers a base salary range of $150,000 - $180,000 in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks: Competitive medical, dental, and vision insurance Healthcare and Dependent Care FSA; Company-funded HSA 401(k) with 4% match, vested 100% from day one Employer-paid short and long-term disability Life insurance at 1x annual salary 20 days PTO + 10 Company Holidays & 2 Floating Holidays Paid new parent leave Additional benefits to be detailed in offer What We Live By We’re guided by our five core values: Our Values: Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments. Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale. Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve. One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together. We Value Diversity, Equity, Inclusion and Belonging We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Perform feature and bug fix testing across web and mobile platforms while developing automated test cases and managing ticketing workflow. | 5+ years QA experience in Agile with strong web and mobile automation background and healthcare product testing experience. | Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. What You’ll Do Feature and bug fix testing on both web and mobile Automated test case writing within Reflect.run Test plan development in collaboration with a cross-section of engineers Managing project ticketing workflow within Jira digesting stories and issues, prioritizing, and communicating severity Executing and managing automated tests Using TestFlight and Play Store for mobile testing Partnering with product/customer support to help triage and prioritize issues Shepherd releases, coordinating readiness across teams Stay up to date with emerging trends, tools and technologies in mobile application testing What You Bring & How You Qualify First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve. In this role, you will need: 5+ years of QA engineering experience, including hands-on feature and regression testing across web and mobile platforms, automated test development, and active participation in Agile release cycles from test planning through production deployment Able to work independently and be flexible with changing priorities and simultaneous projects; successful in an Agile development cycle Strong cross-functional collaborator, with a track record of partnering with engineering, product, UX, and customer support teams to define test plans, triage and prioritize issues, and coordinate release readiness across stakeholders Experience in certifying and driving consistent releases and delivering within short release cycles Strong analytical skills, detailed and process-oriented; ability to clearly define test cases and document corner cases and dependencies others would not think of Excellent written and verbal communication skills to effectively engage and collaborate with developers, UX, product owners, and stakeholders An informed perspective of the value of different levels of tests Expert knowledge of project, code and test management tools: JIRA, Confluence, Githubx Comfortable debugging web and mobile application failures, triaging tickets with internal stakeholders and communicating these failures upstream Experience working with product/customer support tickets Experience testing a healthcare product required, EHR product experience preferred What We Offer (Benefits + Perks) The role offers a base salary range of $100,000 - $130,000 in addition to annual bonus, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks: Competitive medical, dental, and vision insurance Healthcare and Dependent Care FSA; Company-funded HSA 401(k) with 4% match, vested 100% from day one Employer-paid short and long-term disability Life insurance at 1x annual salary 20 days PTO + 10 Company Holidays & 2 Floating Holidays Paid new parent leave Additional benefits to be detailed in offer What We Live By We’re guided by our five core values: Our Values: Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments. Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale. Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve. One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together. We Value Diversity, Equity, Inclusion and Belonging We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Design, build, and support scalable digital products while leading and mentoring engineers. | Requires deep front-end, API, back-end, Node and React experience, preferably with healthcare and cloud hosting. | Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. What You’ll Do As Staff Software Engineer with Imagine Pediatrics, you will be responsible for designing, building and supporting our digital product suite, with a focus on scale, stability and delightful user experiences for our clinical team and our members. Your focus will be finding and building solutions to achieve our goals and solve problems. You will: Be an effective communicator while interacting with technical and non-technical audiences Communicate with business stakeholders to understand goals and translate them to technical architecture and requirements Have a data-driven, iterative approach to building products Estimate product scope and timelines Lead and mentor other software engineers to follow best engineering practices Produce technical solutions that satisfy business requirements with a focus on scalability, stability, efficiency, maintainability and extensibility Build products and software using modern & stable technologies What You Bring & How You Qualify First and foremost, you’re passionate and committed to creating the world our sickest children deserve. You want an active role in building a diverse and values-driven culture. Things change quickly in a startup environment; you accept that and are willing to pivot quickly on priorities. In this role, you will need: Deep understanding and experience with front end applications, APIs, and back-end services Experience with modern technologies (JavaScript, Node, AWS, React) Strong understanding of all layers of a Web solution and how Mobile may be impacted Experience hosting application services on cloud providers (AWS, GCP, Azure) Experience delivering mobile, digital products to the Apple and Google Play app store is a plus Experience working in a fast-paced, hypergrowth, collaborative environment Experience in healthcare / virtual care strongly preferred What We Offer (Benefits + Perks) The role offers a base salary range of $180,000 - $200,000 in addition to annual bonus, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks: Competitive medical, dental, and vision insurance Healthcare and Dependent Care FSA; Company-funded HSA 401(k) with 4% match, vested 100% from day one Employer-paid short and long-term disability Life insurance at 1x annual salary 20 days PTO + 10 Company Holidays & 2 Floating Holidays Paid new parent leave Additional benefits to be detailed in offer What We Live By We’re guided by our five core values: Our Values: Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments. Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale. Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve. One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together. We Value Diversity, Equity, Inclusion and Belonging We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Develop and maintain scalable backend systems, microservices, and APIs to support pediatric care, collaborating with cross-disciplinary teams to deliver production-ready features. | Requires deep experience with cloud services, NodeJS/Typescript, AWS, React, scalable backend services, and preferably healthcare or virtual care experience with FHIR. | Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. What You’ll Do As a Senior Fullstack Engineer with Imagine Pediatrics, you will be responsible for developing, maintaining, and maturing our backend systems and architecture that enable Imagine Pediatrics to seamlessly provide care for special needs children. Design, build, and maintain backend applications, microservices, and APIs that enable high scalability and performance Implement third-party integrations and external APIs to enhance the platform’s capabilities Ensure backend systems are secure, well-documented, and thoroughly tested Develop, test, and deliver client-facing, production-ready features Be a strong collaborator in a cross-disciplinary, remote Product Engineering team Effectively communicate while interacting with technical and non-technical audiences Communicate with business stakeholders to understand goals and translate them to technical architecture and requirements Have a collaborative, data-driven, and iterative approach to building products Estimate product scope and timelines Jump in to work on various parts of the stack as needed Perform other duties as assigned What You Bring & How You Qualify First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve. Deep understanding and experience with cloud-based services, service design patterns, data structures, data integrations A collaborative, client-friendly approach to API design Experience with modern technologies (NodeJS/Typescript (or similar languages), AWS, Terraform, React) Strong understanding and value for all the layers of a production system including data, internal and third-party integrations, testing, and user-facing clients Familiarity with AWS infrastructure Experience building highly scalable and performant backend services strongly preferred Experience working in a fast-paced, hypergrowth, collaborative environment Experience in healthcare / virtual care preferred, FHIR experience a bonus An understanding of web/mobile uses cases and a willingness to jump into different parts of the stack when needed What We Offer (Benefits + Perks) The role offers a base salary range of $160,000 - $180,000 in addition to annual bonus, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks: Competitive medical, dental, and vision insurance Healthcare and Dependent Care FSA; Company-funded HSA 401(k) with 4% match, vested 100% from day one Employer-paid short and long-term disability Life insurance at 1x annual salary 20 days PTO + 10 Company Holidays & 2 Floating Holidays Paid new parent leave Additional benefits to be detailed in offer What We Live By We’re guided by our five core values: Our Values: Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments. Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale. Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve. One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together. We Value Diversity, Equity, Inclusion and Belonging We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Design and maintain secure, scalable AWS infrastructure, manage containerized environments and CI/CD pipelines, lead observability efforts, collaborate on incident remediation, and optimize system performance and cost. | 5+ years in DevOps, SRE, or Infrastructure Engineering with strong AWS and Infrastructure as Code skills, cloud networking knowledge, scripting, and security logging experience. | Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. What You’ll Do As a Senior Platform Engineer at Imagine Pediatrics, you will be instrumental in empowering our organization to deliver a seamless, reliable, scalable care platform. You will partner with stakeholders on Product Engineering and QA to define and implement the next chapter of Imagine Pediatrics' technical infrastructure. You will: Design and build secure-by-default AWS infrastructure (Terraform, CDK) Own networking architecture: VPCs, routing, subnets, VPNs, DNS, NAT gateways Configure firewall rules, security groups, private networking, edge services Set up and support containerized environments (ECS, EKS, Fargate) Lead observability implementation: metrics, logs, tracing Integrate system/network logs into SIEM in collaboration with Security Engineer Build and manage CI/CD systems (GitHub Actions, ArgoCD, etc.) Collaborate on incident detection and remediation Develop and document runbooks for on-call and platform issues Optimize for performance, cost, and high availability Respond to platform reliability issues and lead postmortems Responding to RFP's and customer questions related to network setup and infrastructure What You Bring & How You Qualify First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve. 5+ years in DevOps, SRE, or Infrastructure Engineering Strong AWS skills (VPC, EC2, IAM, Route 53, KMS, Transit Gateway, etc.) Infrastructure as code expertise (Terraform, Pulumi, or CDK) Scripting ability (Python, Bash, or Go) Deep understanding of cloud networking and TLS termination Comfortable interpreting logs from NIDS, firewalls, load balancers, etc. Bonus: Familiarity with tools like Zscaler, JAMF, Microsoft Entra What We Offer (Benefits + Perks) The role offers a base salary range of $160,000-180,000 in addition to competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks: Competitive medical, dental, and vision insurance Healthcare and Dependent Care FSA; Company-funded HSA 401(k) with 4% match, vested 100% from day one Employer-paid short and long-term disability Life insurance at 1x annual salary 20 days PTO + 10 Company Holidays & 2 Floating Holidays Paid new parent leave Additional benefits to be detailed in offer What We Live By We’re guided by our five core values: Our Values: Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments. Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale. Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve. One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together. We Value Diversity, Equity, Inclusion and Belonging We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

The Care Team Assistant provides clinical and clerical support to ensure quality and compassionate care in a virtual environment. Responsibilities include managing communications with caregivers and community partners, maintaining patient lists, and supporting outreach efforts. | Candidates should have a high school education or equivalent, along with a Medical Assistant Certification or at least 2 years of clinical experience. Spanish fluency and experience with Excel are preferred. | Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. What You’ll Do The Care Team Assistant provides both clinical and clerical support and ensures the provision of quality and compassionate evidence-based care in a virtual Value-Based Care environment. In this position, you will: Accept incoming phone calls and return calls from care givers and community partners inquiring to see if patients are eligible for our program or have questions about Imagine Pediatrics Pull daily list for TOCs and work closely with the Outreach RNs Create TOC hospital specific list to send daily to hospital partners Place calls and create template-based letters, as directed by Outreach and Network leadership Review schedule on a weekly basis to ensure that all patient lists and PCP reports are pulled for Network team Input new endorsement or PCP specific instructions into Care Hub Set up PCP meetings by working closely with clinical teams to build off existing relationships with community providers Ability to explain the Imagine program and enroll caregivers/child if needed Perform other duties as assigned What You Bring & How You Qualify First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with special health care needs gets the care and support they deserve. In this role you will need: High-school level education or equivalency Medical Assistant Certification or equivalent, or at least 2 years clinical experience in an outpatient setting Spanish fluency preferred Excel experience Eastern timezone preferred What We Offer (Benefits + Perks) The hourly rate for this position ranges from $21 - 24 per hour in addition to competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks: Competitive medical, dental, and vision insurance Healthcare and Dependent Care FSA; Company-funded HSA 401(k) with 4% match, vested 100% from day one Employer-paid short and long-term disability Life insurance at 1x annual salary 20 days PTO + 10 Company Holidays & 2 Floating Holidays Paid new parent leave Additional benefits to be detailed in offer What We Live By We’re guided by our five core values: Our Values: Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments. Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale. Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve. One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together. We Value Diversity, Equity, Inclusion and Belonging We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Support senior product and project managers by responding to data requests, analyzing healthcare data, defining data product requirements, and ensuring successful data delivery. | Bachelor’s degree, foundational SQL skills, proficiency in Excel, strong analytics and problem-solving skills, interest in healthcare data and product management. | Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. What You’ll Do As an Associate Data Product Manager you will support senior product and project managers, analysts, and data engineers by responding to requests for data and features, analyzing healthcare information and delivery datasets to create business intelligence, helping to define features, and generally supporting the work of data-informed decision-making. You will: • Be a frontline responder to data analysis requests that support the success of our healthcare delivery and business support teams. • Partner with senior product and project managers to define data product requirements and technical specifications, prioritize work efforts, and drive product enhancements. • Blend and analyze operational business and healthcare data to identify trends, answer questions, and define areas for improvement. • Collaborate with cross-functional teams to gather requirements and ensure successful data and product delivery. • Contribute to data quality assurance initiatives and activities. • Perform other duties as assigned. What You Bring & How You Qualify First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve. • Bachelor’s degree with a demonstrated interest in healthcare delivery, data technology, and appreciation for our mission. • Foundational SQL skills; ability to understand and query on relational databases. • Proficiency in Excel with some knowledge of data visualization. • Interest in product management, data, and healthcare technology. • Strong analytics and problem-solving skills; excellent attention to detail. • Ability to work independently and as part of a services-oriented team. • Familiarity with healthcare data sources and/or analytics experience is a strong plus. What We Offer (Benefits + Perks) The role offers a base salary range of $75,000 - $100,000 in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks: • Competitive medical, dental, and vision insurance • Healthcare and Dependent Care FSA; Company-funded HSA • 401(k) with 4% match, vested 100% from day one • Employer-paid short and long-term disability • Life insurance at 1x annual salary • 20 days PTO + 10 Company Holidays & 2 Floating Holidays • Paid new parent leave • Additional benefits to be detailed in offer What We Live By We’re guided by our five core values: Our Values: • Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. • Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments. • Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale. • Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve. • One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together. We Value Diversity, Equity, Inclusion and Belonging We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

The Care Team Assistant provides clerical support and ensures quality, compassionate care in a Value-Based Care environment. Responsibilities include managing patient communications, coordinating care transitions, and assisting with data tracking and reporting. | Candidates should have a high school education and at least 2 years of clinical experience in behavioral health settings. Medical Assistant Certification and Spanish fluency are preferred. | Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. What You’ll Do The Care Team Assistant provides clerical support and ensures the provision of quality and compassionate evidence-based care in a Value-Based Care environment. In this position, you will: Accept incoming phone calls and return calls from patients involving clinical inquiries for responsible providers, perform protocol-based triage as appropriate, and route phone calls in the form of a phone note document in the EHRS to the provider for review and instructions Place calls and create template-based letters, as directed by the provider, regarding all lab results for delivery to the patient in a timely manner Review schedule on a daily basis to ensure that all pre-visit preparations have been completed prior to the patient's visit, ensuring lab and imaging results, consultation reports, care transition details, or major changes in health status are available in the patient’s medical record; when these documents are not present in the record, it will be the Care Team Assistant’s responsibility to call the patient, consultants, imaging centers, and/or hospitals to arrange for timely delivery of said information Call patients deemed to be at risk for a “no-show” prior to their appointment as well as new patients establishing care for their onboarding visit to remind them of both the patient’s and Imagines’ responsibilities; contact "no-show" patients and inquire as to their status and need for rescheduling, including assessment of barriers to care and initiation of appropriate social service referrals Monitor and respond to questions and escalations in CareHub and other internal platforms Review TOC lists and assist with determining discharge dates Contact patients to schedule follow-up appointments Monitor and respond to questions and escalations in Teams chats Assist care team in regular completion of reports that will allow it to manage and assess the health needs of the patient population; assist care team in recognizing patients who are members of a "vulnerable population" and provide appropriate social service or community-based referrals. Assist care team and coordinators with data tracking and caseload tracking Collaborate with colleagues and care team members virtually Perform other duties as assigned What You Bring & How You Qualify First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve. In this role you will need: High-school level education or equivalency At least 2 years of clinical experience in a behavioral health inpatient, outpatient, ambulatory clinic, or virtual setting assisting with record management and requests. Preferred working knowledge of the hospital setting and discharge planning process Medical Assistant Certification preferred Spanish fluency preferred Demonstrated competency with an EHRS systems This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. What We Offer (Benefits + Perks) The target hourly rate for this position starts at $21-24 per hour in addition to competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks: Full medical, dental, and vision insurance Healthcare and Dependent Care FSA 401(k) with 4% match, vested 100% from day one 20 days PTO + 10 Company Holidays & 2 Floating Holidays Paid parental leave Additional benefits to be detailed in offer What We Live By We’re guided by our five core values: Our Values: Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments. Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale. Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve. One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together. We Value Diversity, Equity, Inclusion and Belonging We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.