ICU Medical

Manage clinical analytics programs, support data curation, and lead cross-functional teams to optimize healthcare data services. | Requires 7+ years in healthcare clinical/informatics roles, experience with medication safety solutions, and familiarity with Salesforce and Tableau. | Job Description The Program Manager - Clinical Analytics will be responsible for daily operations of the Professional Services Executive Data Analytics Program. The position will work closely with Professional Services Clinical Leadership and Implementation Teams, Marketing, Sales, R&D and Business Operations. The Program Manager shall provide customers with contracted data analytics services, assist in the curation of customer data packages, support EDA program process optimization and customer satisfaction, and consult on enhancements to reporting. Essential Duties & Responsibilities • Support curation and delivery of customer data packages • Data Analytics Team Support and Automation: ensure analyst team is delivering, adhering to processes and fully utilizing automation tools. • Utilize Salesforce CRM to track on time delivery of contracted services and reports overview calls • Leverage real time analytics to track customer satisfaction • Define requirements and assist in tool development for enhanced analytics • Develop and deliver training materials for analytics • Educate internal departments on any new or revised service offerings • Lead Voice of the Customer activity to understand customer needs • Work cross functionally to create optimization and value-add services for current install base • Work with contracts and legal department to create and review service contract language. Knowledge & Skills • Healthcare industry experience with customer medication managements workflow. • Ability to consult and create service offerings that help customers recognize the value of medication management products and software solutions. • Understanding of professional services methodologies and relevant clinical and IT operations. • Provide coaching, mentoring, and training for project teams and peers. • Demonstrates effective communication and engagement with cross functional leadership. • Team leadership skills. • Ability to work in a matrixed environment. • Effective, professional communication and presentation skills. • Decision making skills. • Conflict resolution skills. Minimum Qualifications, Education & Experience • Must be at least 18 years of age. • Bachelor's in Nursing, Pharmacy, Clinical Informatics or related field. • 7+ years of related experience in clinical, pharmacy or informatics. • 2+ years implementing and supporting healthcare medication safety solutions. • Prefer knowledge of hospital systems that integrate with ICU Medical products. • Experience with Salesforce and Tableau applications. Work Environment • This is largely a sedentary role. • The job operates in a home environment and routinely uses standard office equipment. • Typically requires travel less than 5% of the time. About Us ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges. With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings. We're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you: • Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization. • The industry's broadest IV smart pump offering covering large volume, pain management, and ambulatory needs. • IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company. • Significant US IV solutions manufacturing and supply capabilities. This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York. ICU Medical EEO Statement: ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status. If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at humanresources@icumed.com. We are committed to providing equal access and opportunities for all candidates. ICU Medical EEO Policy Statement Know Your Rights: Workplace Discrimination is Illegal Poster ICU Medical CCPA Notice to Job Applicants

Support and optimize healthcare data analytics services, develop and deliver training, and lead customer satisfaction initiatives. | Requires 7+ years in clinical, pharmacy, or informatics, with healthcare medication safety experience, and proficiency with Salesforce and Tableau. | The Program Manager – Clinical Analytics will be responsible for daily operations of the Professional Services Executive Data Analytics Program. The position will work closely with Professional Services Clinical Leadership and Implementation Teams, Marketing, Sales, R&D and Business Operations. The Program Manager shall provide customers with contracted data analytics services, assist in the curation of customer data packages, support EDA program process optimization and customer satisfaction, and consult on enhancements to reporting. Essential Duties & Responsibilities Support curation and delivery of customer data packages Data Analytics Team Support and Automation: ensure analyst team is delivering, adhering to processes and fully utilizing automation tools. Utilize Salesforce CRM to track on time delivery of contracted services and reports overview calls Leverage real time analytics to track customer satisfaction Define requirements and assist in tool development for enhanced analytics Develop and deliver training materials for analytics Educate internal departments on any new or revised service offerings Lead Voice of the Customer activity to understand customer needs Work cross functionally to create optimization and value-add services for current install base Work with contracts and legal department to create and review service contract language. Knowledge & Skills Healthcare industry experience with customer medication managements workflow. Ability to consult and create service offerings that help customers recognize the value of medication management products and software solutions. Understanding of professional services methodologies and relevant clinical and IT operations. Provide coaching, mentoring, and training for project teams and peers. Demonstrates effective communication and engagement with cross functional leadership. Team leadership skills. Ability to work in a matrixed environment. Effective, professional communication and presentation skills. Decision making skills. Conflict resolution skills. Minimum Qualifications, Education & Experience Must be at least 18 years of age. Bachelor’s in Nursing, Pharmacy, Clinical Informatics or related field. 7+ years of related experience in clinical, pharmacy or informatics. 2+ years implementing and supporting healthcare medication safety solutions. Prefer knowledge of hospital systems that integrate with ICU Medical products. Experience with Salesforce and Tableau applications. Work Environment This is largely a sedentary role. The job operates in a home environment and routinely uses standard office equipment. Typically requires travel less than 5% of the time. ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges. With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings. We're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you: Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization. The industry’s broadest IV smart pump offering covering large volume, pain management, and ambulatory needs. IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company. Significant US IV solutions manufacturing and supply capabilities. This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York. ICU Medical EEO Statement: ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status. If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at humanresources@icumed.com. We are committed to providing equal access and opportunities for all candidates. ICU Medical EEO Policy Statement Know Your Rights: Workplace Discrimination is Illegal Poster ICU Medical CCPA Notice to Job Applicants

Build and maintain relationships with healthcare providers, promote ICU Medical's vascular access products, and meet sales targets in the assigned territory. | Minimum 3 years of medical device sales experience, clinical knowledge of vascular access and infusion therapy products, and proven success in sales growth. | Position Summary The Vascular Access Sales Specialist is responsible for building and maintaining ICU Medical’s Vascular Access & Blood Collection business in a given territory. The Vascular Access Sales Specialist is responsible for establishing and developing relationships with key decision makers that are critical to preserving the existing base of business while evolving future business opportunities for ICU Medical. The position is focused on increasing territory level profitability and expanding the current customer base by selling ICU Medical products and extending relationships into new areas with new customers. The Vascular Access Sales Specialist also provides post sales implementation support on an ongoing basis to ensure ICU Medical customers are maintaining an overall positive experience. Essential Duties & Responsibilities Territory Revenue Objectives The Vascular Access Sales Specialist will align with the Regional Sales Manager and coordinate daily activities to meet and exceed the annual territory Vascular Access and Blood Collection revenue objectives. Master presentation skills and command technical knowledge of the ICU family of products and how they relate to industry guidelines FDA, CDC, SHEA, INS, APIC, VACC, AVA, ONS, ASHP, etc. Be able to effectively communicate professionally with Clinicians around how industry guidelines intersect with ICU Medical product portfolios and drive better clinical outcomes. Clearly understand the strengths and weaknesses of competing products in the market and how to position ICU Medical’s offerings against them clinically and technically. Must be the clinical expert and consultative problem solver at the field level for clinical and supply chain contacts. Know the top 50 assigned customer base in the given territory, contracts, pumps, solutions, distribution models, etc. Be able to conduct product trials and implementation of all ICU products in the Vascular Access and Blood Collection product portfolio. Know your market and the clinicians in the market through local AVA, INS, VACC, APIC, ONS and other local chapters. Clearly communicate with Regional Sales Managers, Marketing and Operations Teams on product performance in order to drive better organizational performance on an ongoing basis. Meet and exceed all agreed upon annual ICU Medical organizational performance objectives for Vascular Access Sales Specialist role. Work on special projects as they arise and are assigned. Work occasionally during weekends/nights, when necessary. Knowledge & Skills Self-motivated, energetic, professional, and able to perform job duties with minimal supervision Excellent verbal and written communication skills, and strong presentation skills Strong organization skills and able to multitask Computer literate and proficient in Excel, Word, and Outlook Minimum Qualifications, Education & Experience Must be at least 21 years of age Bachelor’s degree from an accredited college or university is required. Minimum 3 years of sales experience with a proven track record of success. Preferably in medical device sales with relationships in key regional health systems, as well as experience in needle-free infusion therapy products and services. Vascular Access, blood collection and or infusion therapy products are preferred background. Proven track record of making quota/growth in territory, development of existing customer relationships with Supply Chain. Position requires active and current compliance with all credentialing requirements, including COVID-19 vaccination, to perform the essential function of your role at customer locations. Work Environment This job is a field based role. Work may be performed in a home office using standard office equipment, as well as on-site at customer locations. While performing the duties of this job, the employee may be required to sit, stand and walk for long periods of time; depending on the needs of a customer. As part of the scope of employment, the employee must hold a valid driver’s license as well as comply and meet the requirements set forth in the Authorized Driver Policy to drive on behalf of the company. Typically requires travel more than 50% of the time ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges. With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings. We're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you: Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization. The industry’s broadest IV smart pump offering covering large volume, pain management, and ambulatory needs. IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company. Significant US IV solutions manufacturing and supply capabilities. This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York. ICU Medical EEO Statement: ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status. If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at humanresources@icumed.com. We are committed to providing equal access and opportunities for all candidates. ICU Medical EEO Policy Statement Know Your Rights: Workplace Discrimination is Illegal Poster ICU Medical CCPA Notice to Job Applicants

Build and maintain relationships with healthcare providers, promote ICU Medical products, and meet sales targets in the vascular access and blood collection market. | Minimum 3 years of successful sales experience, preferably in medical devices or related healthcare products, with strong communication and relationship-building skills. | Position Summary The Vascular Access Sales Specialist is responsible for building and maintaining ICU Medical’s Vascular Access & Blood Collection business in a given territory. The Vascular Access Sales Specialist is responsible for establishing and developing relationships with key decision makers that are critical to preserving the existing base of business while evolving future business opportunities for ICU Medical. The position is focused on increasing territory level profitability and expanding the current customer base by selling ICU Medical products and extending relationships into new areas with new customers. The Vascular Access Sales Specialist also provides post sales implementation support on an ongoing basis to ensure ICU Medical customers are maintaining an overall positive experience. Essential Duties & Responsibilities Territory Revenue Objectives The Vascular Access Sales Specialist will align with the Regional Sales Manager and coordinate daily activities to meet and exceed the annual territory Vascular Access and Blood Collection revenue objectives. Master presentation skills and command technical knowledge of the ICU family of products and how they relate to industry guidelines FDA, CDC, SHEA, INS, APIC, VACC, AVA, ONS, ASHP, etc. Be able to effectively communicate professionally with Clinicians around how industry guidelines intersect with ICU Medical product portfolios and drive better clinical outcomes. Clearly understand the strengths and weaknesses of competing products in the market and how to position ICU Medical’s offerings against them clinically and technically. Must be the clinical expert and consultative problem solver at the field level for clinical and supply chain contacts. Know the top 50 assigned customer base in the given territory, contracts, pumps, solutions, distribution models, etc. Be able to conduct product trials and implementation of all ICU products in the Vascular Access and Blood Collection product portfolio. Know your market and the clinicians in the market through local AVA, INS, VACC, APIC, ONS and other local chapters. Clearly communicate with Regional Sales Managers, Marketing and Operations Teams on product performance in order to drive better organizational performance on an ongoing basis. Meet and exceed all agreed upon annual ICU Medical organizational performance objectives for Vascular Access Sales Specialist role. Work on special projects as they arise and are assigned. Work occasionally during weekends/nights, when necessary. Knowledge & Skills Self-motivated, energetic, professional, and able to perform job duties with minimal supervision Excellent verbal and written communication skills, and strong presentation skills Strong organization skills and able to multitask Computer literate and proficient in Excel, Word, and Outlook Minimum Qualifications, Education & Experience Must be at least 21 years of age Bachelor’s degree from an accredited college or university is required. Minimum 3 years of sales experience with a proven track record of success. Preferably in medical device sales with relationships in key regional health systems, as well as experience in needle-free infusion therapy products and services. Vascular Access, blood collection and or infusion therapy products are preferred background. Proven track record of making quota/growth in territory, development of existing customer relationships with Supply Chain. Position requires active and current compliance with all credentialing requirements, including COVID-19 vaccination, to perform the essential function of your role at customer locations. Work Environment This job is a field based role. Work may be performed in a home office using standard office equipment, as well as on-site at customer locations. While performing the duties of this job, the employee may be required to sit, stand and walk for long periods of time; depending on the needs of a customer. As part of the scope of employment, the employee must hold a valid driver’s license as well as comply and meet the requirements set forth in the Authorized Driver Policy to drive on behalf of the company. Typically requires travel more than 50% of the time ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges. With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings. We're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you: Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization. The industry’s broadest IV smart pump offering covering large volume, pain management, and ambulatory needs. IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company. Significant US IV solutions manufacturing and supply capabilities. This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York. ICU Medical EEO Statement: ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status. If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at humanresources@icumed.com. We are committed to providing equal access and opportunities for all candidates. ICU Medical EEO Policy Statement Know Your Rights: Workplace Discrimination is Illegal Poster ICU Medical CCPA Notice to Job Applicants

Build and maintain relationships with healthcare providers, promote ICU Medical products, and achieve sales targets in the territory. | Minimum 3 years of successful medical device sales experience, clinical knowledge, and ability to develop customer relationships in healthcare settings. | Position Summary The Vascular Access Sales Specialist is responsible for building and maintaining ICU Medical’s Vascular Access & Blood Collection business in a given territory. The Vascular Access Sales Specialist is responsible for establishing and developing relationships with key decision makers that are critical to preserving the existing base of business while evolving future business opportunities for ICU Medical. The position is focused on increasing territory level profitability and expanding the current customer base by selling ICU Medical products and extending relationships into new areas with new customers. The Vascular Access Sales Specialist also provides post sales implementation support on an ongoing basis to ensure ICU Medical customers are maintaining an overall positive experience. Essential Duties & Responsibilities Territory Revenue Objectives The Vascular Access Sales Specialist will align with the Regional Sales Manager and coordinate daily activities to meet and exceed the annual territory Vascular Access and Blood Collection revenue objectives. Master presentation skills and command technical knowledge of the ICU family of products and how they relate to industry guidelines FDA, CDC, SHEA, INS, APIC, VACC, AVA, ONS, ASHP, etc. Be able to effectively communicate professionally with Clinicians around how industry guidelines intersect with ICU Medical product portfolios and drive better clinical outcomes. Clearly understand the strengths and weaknesses of competing products in the market and how to position ICU Medical’s offerings against them clinically and technically. Must be the clinical expert and consultative problem solver at the field level for clinical and supply chain contacts. Know the top 50 assigned customer base in the given territory, contracts, pumps, solutions, distribution models, etc. Be able to conduct product trials and implementation of all ICU products in the Vascular Access and Blood Collection product portfolio. Know your market and the clinicians in the market through local AVA, INS, VACC, APIC, ONS and other local chapters. Clearly communicate with Regional Sales Managers, Marketing and Operations Teams on product performance in order to drive better organizational performance on an ongoing basis. Meet and exceed all agreed upon annual ICU Medical organizational performance objectives for Vascular Access Sales Specialist role. Work on special projects as they arise and are assigned. Work occasionally during weekends/nights, when necessary. Knowledge & Skills Self-motivated, energetic, professional, and able to perform job duties with minimal supervision Excellent verbal and written communication skills, and strong presentation skills Strong organization skills and able to multitask Computer literate and proficient in Excel, Word, and Outlook Minimum Qualifications, Education & Experience Must be at least 21 years of age Bachelor’s degree from an accredited college or university is required. Minimum 3 years of sales experience with a proven track record of success. Preferably in medical device sales with relationships in key regional health systems, as well as experience in needle-free infusion therapy products and services. Vascular Access, blood collection and or infusion therapy products are preferred background. Proven track record of making quota/growth in territory, development of existing customer relationships with Supply Chain. Position requires active and current compliance with all credentialing requirements, including COVID-19 vaccination, to perform the essential function of your role at customer locations. Work Environment This job is a field based role. Work may be performed in a home office using standard office equipment, as well as on-site at customer locations. While performing the duties of this job, the employee may be required to sit, stand and walk for long periods of time; depending on the needs of a customer. As part of the scope of employment, the employee must hold a valid driver’s license as well as comply and meet the requirements set forth in the Authorized Driver Policy to drive on behalf of the company. Typically requires travel more than 50% of the time ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges. With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings. We're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you: Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization. The industry’s broadest IV smart pump offering covering large volume, pain management, and ambulatory needs. IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company. Significant US IV solutions manufacturing and supply capabilities. This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York. ICU Medical EEO Statement: ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status. If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at humanresources@icumed.com. We are committed to providing equal access and opportunities for all candidates. ICU Medical EEO Policy Statement Know Your Rights: Workplace Discrimination is Illegal Poster ICU Medical CCPA Notice to Job Applicants