Hinge-Health

Developing procurement strategies, negotiating contracts, and managing vendor relationships to optimize organizational spend. | 8+ years of procurement experience, leadership in procurement, vendor management skills, and familiarity with financial systems in a SaaS environment. | About the Role We are looking for a dynamic procurement manager to lead the procurement function. In this exciting role, the Senior Manager of Procurement is responsible for setting the procurement strategy and using their experience to engage directly in critical transactions with the business. This leader will partner with all aspects of the business to build and improve business and purchasing processes. The ideal candidate will be someone who has successfully managed the procurement function in past roles, partnering closely with internal teams. This person has the enthusiasm and passion to navigate a fast growing company in a rapidly evolving environment. Additionally, this candidate is hands-on and is willing to be personally involved in all aspects of the procurement functions charter. This person can also bring an understanding of best practices and is capable of incorporating these solutions to build out first class processes. What You'll Accomplish Develop and implement procurement strategies and policies to support key business objectives Negotiate contracts and agreements with suppliers and vendors to ensure the organization gets the best possible prices and terms Establish a clear and accurate dashboard of spend, renewal dates, contracts and duplicative spend. Track and report on key procurement metrics Collaborate with key stakeholders to understand their needs and ensure procurement aligns with the overall goals and objectives of the organization Develop standardized procedures and training documents for cross-functional teams Create a consistent ROI workflow to ensure proper return on investment for purchases Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications 8+ years of procurement experience, including a leadership role; public company experience required Meticulously organized and detail-oriented individual who has the ability to multitask; an independent and flexible problem solver who can cope positively with ambiguity while maintaining strong attention to detail and speed Strong people management and vendor management skills with proven experience in contract negotiations Experience with managing a vendor program Excellent interpersonal skills and maintains both a proactive and positive attitude Exceptional written and verbal communication skills with proven ability to effectively communicate complex matters Preferred Qualifications Professional certification in procurement Extensive knowledge of Excel and G-Suite Experience with financial systems in a SaaS based environment Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $182,400 - $273,600. About Hinge Health At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Workday ID JR1929

Lead development of AI systems for pain reprocessing and mindfulness, overseeing technical strategy, architecture, and team management. | Experience managing teams of 5+ technologists, building and deploying ML/NLP solutions at scale, and developing conversational AI systems. | About the Role As the Engineering Manager, Brain Health Platform, you will lead the development of innovative components designed to address mental health comorbidities associated with chronic pain. You will oversee a multidisciplinary team building agentic AI systems for pain reprocessing therapy and mindfulness interventions, while also ensuring these solutions effectively complement our existing physical and exercise therapy solutions to address the underlying causes of persistent pain. You will manage a team of engineers who will develop and deploy these brain health solutions at scale. As a key leader, you will collaborate with senior leadership, product management, clinical teams, and coordinate across our three physical locations - San Francisco HQ, Montreal, Canada, and Bangalore, India. The goal of the Brain Health pod is to build treatment experiences grounded in the latest science to help members understand and retrain how their brain and nervous system process pain. Specifically, you will drive the creation of features that focus on mindset strategies, confidence in movement, and skill building for daily life. By applying these evidence-based mind-body therapies, we aim to help members achieve measurable reductions in pain. As a hands-on engineering leader, you're expected to stay close to the technology: understanding your team's full stack, contributing code, and regularly reviewing and merging pull requests (~15% of your time). We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production. Our stack includes Go, gRPC, Temporal, AWS, Kubernetes, Docker, PostgreSQL, Redis, Node.js/TypeScript (NestJS), GraphQL, React, and React Native. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA. What You'll Accomplish • Build next-generation therapeutic AI agents that deliver personalized pain reprocessing and mindfulness interventions, ensuring clinical efficacy in retraining pain perception while maintaining engaging, empathetic user experiences. • Architect and scale a unified education platform that intelligently serves pain science and mindset retraining content, tracks learning progress, and personalizes educational pathways to help members build confidence in movement and daily life skills. • Develop the technical strategy for brain health initiatives with your product management partner and clinical stakeholders, ensuring alignment between technological capabilities and therapeutic best practices. • Design robust AI architectures for conversational therapy bots that maintain context over multiple sessions, demonstrate emotional intelligence, and adapt therapeutic approaches based on member progress. • Establish MLOps practices specific to mental health AI applications, including model monitoring for therapeutic effectiveness, safety guardrails, and compliance with mental health care standards. • Drive innovation in natural language processing and affective computing to enhance the therapeutic alliance between AI agents and members. • Collaborate with clinical teams to validate AI interventions against evidence-based therapeutic protocols and measure clinical outcomes. • Build cross-functional partnerships with content creators, clinical psychologists, and data scientists to create a comprehensive brain health ecosystem. Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications • Bachelor's degree in Computer Science, Engineering, or related field • 5+ years of experience managing teams of 5+ technologists (mix of engineers and ML researchers/scientists) • 5+ years of experience building and deploying ML/NLP solutions at scale (thousands to millions of DAU) • Experience with conversational AI, dialogue systems, or chatbot development Preferred Qualifications • Master’s degree or higher in Machine Learning, Computational Psychology, or a related field • 3+ years of experience developing conversational or agentic AI systems using LLMs (e.g., GPT, Claude, LLaMA), including techniques such as prompt engineering, RAG, fine-tuning, or reinforcement learning • Proven understanding of responsible AI and ethical model design, particularly within healthcare or sensitive data environments • Experience building or deploying digital mental health or therapeutic AI applications, with familiarity in CBT, DBT, or other evidence-based modalities • Working knowledge of mental health privacy regulations (HIPAA, state-specific laws) and secure data practices • Proficiency in modern development and ML infrastructure (Python, TypeScript, Node.js/NestJS, vector databases, LangChain, Docker, Kubernetes, AWS services like Bedrock/SageMaker, and CI/CD pipelines) Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $220,000 - $330,000. About Hinge Health At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com What You'll Love About Us • Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. • Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Workday ID JR1763

Driving strategic initiatives, managing cross-functional projects, and influencing stakeholders to scale and transform operations. | Requires 4+ years in business strategy, project management, and consulting or similar roles, with strong analytical skills and experience in fast-paced environments. | About the Role The Business Operations and Strategy team’s mission is to drive key strategic initiatives with the focus on developing company strategy, operations transformation, and program management of key cross-functional strategic initiatives. As part of this team, we're looking for an individual who can drive both strategic initiatives and operational excellence on key projects. The ideal person is highly analytical with the ability to build robust models and frameworks aimed at problem solving and improvement. This person should also have a proven track record of managing multiple projects at once from discovery phase to execution within prescribed timelines, ensuring all success criteria are met. We’re looking for someone who can lead Change Management effectively and influence stakeholders through strategic planning and execution. Example project areas include: New revenue / product strategies (e.g., business case modeling, market / competitor landscaping) Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll-out) Business outcome management Scaling and transforming operations What You'll Accomplish Strategy: Provide strategic insights to leadership in order to inform the strategic direction of the company: conduct market research (including interviews), drive competitive analyses, and pre-digest information prior to sharing with executives Operations / Execution: Drives execution of projects, including program management and change management Business Performance Management: Manage the business performance (metrics) / KPIs / SLAs of the business (as applicable to project(s) or role) Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications Strong analytical skills / mindset (e.g., excel, SQL) and written communication 4+ years of business strategy and modeling experience 4+ years of managing time-sensitive projects 4+ years of experience in at least one of the following: Consulting / Chief of Staff / Investment Banking / BizOps Preferred Qualifications Experience working in a fast paced environment 5-7+ years of Consulting / Chief of Staff / Investment Banking / prior BizOps experience MBA or MPH Healthcare experience Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $137,600 - $206,400. About Hinge Health At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Workday ID JR1826

Develop and manage educational health content strategies across digital platforms, collaborate with clinical teams, mentor contributors, and drive member engagement and acquisition. | 7+ years in digital or consumer health content strategy with strong SEO skills, exceptional writing and editing, project management experience, and ability to work cross-functionally in fast-paced environments. | At Hinge Health, our mission is to help people reduce pain and reclaim their lives by providing musculoskeletal (MSK) care that is accessible, engaging, and effective. Education is at the core of what we do: when members understand their pain and learn how to manage it, they become empowered to embrace meaningful lifestyle changes. The Senior Education Content Strategist will play a key role in shaping the educational content that drives these outcomes, helping thousands of people every day. Reporting to the Director of Content and Education, you will set and execute content strategies across our digital products, website, and marketing channels, ensuring that our resources are not only medically authoritative, but inspiring and actionable. What you'll accomplish • Directly impact the health, mindset, confidence, and outcomes of Hinge Health members by producing educational content that explains pain, supports behavior change, and drives engagement. • Create content that delivers trusted, actionable knowledge by collaborating with the clinical care team: researching, interviewing, and synthesizing medical perspectives to help members understand and take charge of their health. • Elevate the company’s brand as a trusted authority in MSK health and more with a data-driven content strategy to produce best-in-class SEO/AEO educational content that also drives business results. • Ideate and innovate formats, narratives, and delivery of education: in the app, on the website, or through interactive, rich media experiences. • Drive engagement and member acquisition by leveraging education as a strategic tool in integrated marketing campaigns. Essential job duties & responsibilities • Pitch, write, edit, and produce educational articles and other content types across Hinge Health’s app, programs, website, and marketing programs. • Craft and edit content using an empowering and approachable tone, translating complex medical information into actionable guidance. Coordinate with staff clinicians for content development, subject matter interviews, and rigorous medical review processes. • Manage and mentor a network of freelance writers and clinical contributors, assigning work, editing drafts, and maintaining consistency with Hinge Health’s brand voice and editorial standards. • Leverage and experiment with AI tools to continually innovate and scale content creation, while ensuring all outputs remain clinically accurate, high-quality, and aligned with brand voice and editorial standards. • Analyze performance metrics to inform content updates, optimization strategies, and editorial planning, collaborating with product and marketing teams. • Develop member storytelling initiatives that demonstrate the impact of Hinge Health, driving lead generation, and member acquisition and engagement, and other key business goals. Basic qualifications • Minimum 7 years of experience in digital and/or consumer health health content strategy, writing, and editorial, with a strong portfolio of health content for consumer audiences. • Demonstrated experience in SEO/AEO content creation and optimization. • Ability to translate scientific or technical information into accessible, engaging, and actionable materials for non-expert audiences. • Exceptional writing, editing, and proofreading skills; meticulous attention to detail and editorial consistency. • Experience managing content projects from concept through launch, using content management and project tracking tools (e.g., Asana, CMS platforms). • Experience managing freelance contributors. • Ability to work cross-functionally and manage your own workload to meet deadlines and deliver high-quality work on time • Experience navigating high-growth, fast-paced environments Preferred Qualifications • Understanding of musculoskeletal health, pain science, physical therapy, or the biopsychosocial approach to care. • Experience developing multimedia educational assets, such as video, audio, interactive modules, infographics. • Familiarity with educational technologies and innovative approaches to digital learning. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at http://www.hingehealth.com What You'll Love About Us • Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. • Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Workday ID JR1709