hims & hers

Compensation

Full Description

Description: • Build & Lead Communications Strategy: Develop and execute an integrated internal communications strategy for the Operations organization that translates complex operational initiatives, reinforces business goals, highlights impact, and strengthens employee connection to our mission. • Support Executive Voice: Support the Chief Operations Officer on internal-facing communications, including org updates, leadership messages, town halls, and other high-visibility touchpoints. • Partner Across Functions: Work closely with Operations leaders and the People/HR team to ensure messaging is aligned, effective, and employee-centered. You’ll also partner with our external Communications team to help shape external storytelling about our Operations capabilities and innovations as the company scales. • Leverage AI & Data for Impact: Use AI tools to streamline workflows, generate insights, and optimize communication delivery — and apply data to measure engagement, identify trends, and continuously refine strategies. • Deliver Impactful Content: Draft and edit communications such as announcements, leadership messages, HR communications, FAQs, and intranet content that reinforce transparency and trust. • Create & Manage Processes: Establish structures for how Operations communicates across internal channels (Slack, email, intranet, live forums), ensuring consistency, clarity, and timeliness. Requirements: • Minimum 10+ years of internal communications experience, with significant experience in Operations-focused communications. • A proven ability to shape communications for on-site operational environments such as distribution centers or warehouses. • Proven track record of partnering with HR/People teams to develop and execute communications that translate HR initiatives into clear and engaging messaging. • Demonstrated experience using AI tools to optimize communications, drive efficiencies, and innovate workflows. • Proven ability to apply data and analytics to measure communications effectiveness, inform decisions, and demonstrate impact. • Healthcare communications experience (preferred, but not required). • Track record of supporting senior executives with internal messaging and storytelling. • Strong editorial judgment and exceptional writing and editing skills, with the ability to simplify complexity and strike the right tone for varied audiences. • Comfort operating in a fast-paced, high-growth, remote-first environment, balancing strategic thinking with hands-on execution. • A proactive, independent working style: you anticipate needs, build solutions, and deliver high-quality work with minimal direction. • Strong collaboration skills, with experience building trust and alignment across leadership teams and cross-functional partners. Benefits: • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats