Henry Schein One

Manage implementation projects, handle escalated customer issues, and establish strong relationships with clients and teams. | Requires 1-3 years of experience, proficiency with tools and systems, and basic organizational and communication skills. | Job Description: • Serve as a primary point of contact for both internal and external customers during all phases of the implementation project to achieve defined success, including the recognition and handling of escalated customer issues. • Set appropriate customer expectations. • Ensure timely and effective customer service expectations are met and/or exceeded at all times. • Manage multiple/simultaneous implementation projects. • Resolve advanced customer escalations. • Track all correspondence and completed tasks to provide accurate record of account/project history. • Professionally establish strong working relationships with other people and teams. Requirements: • Typically 1 to 3 years of related professional experience. • Typically a Bachelor's Degree or global equivalent in related discipline. • General proficiency with tools, systems, and procedures. • Basic planning/organizational skills and techniques. • Basic analysis and problem solving skills. • Basic verbal and written communication skills. Benefits: • Medical, Dental and Vision Coverage • 401K Plan with Company Match • Paid Time Off (PTO) • Sick Leave (if applicable) • Paid Parental Leave • Short Term Disability • Income Protection • Work Life Assistance Program • Health Savings and Flexible Spending Accounts • Education Benefits • Worldwide Scholarship Program • Volunteer Opportunities