Hello Heart

Administer SaaS platforms and build AI-driven automations while ensuring compliance and managing hardware/software lifecycle. | 3+ years IT Systems Engineering or advanced Help Desk with scripting and regulated environment experience. | About Hello Heart: Hello Heart is on a mission to make heart attacks a thing of the past. We’re an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen—identifying risk up to 10 days in advance versus 10 years in traditional clinical models. This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers. We’re defining how the #1 cause of death—heart disease—is managed in the AI era. Join us. About the Role Hello Heart is growing, and we are looking for an Information Technology Systems Engineer to help scale our internal technology infrastructure, improve employee support, and build smarter systems for the teams that power our business. Reporting into our Director, Information Technology and Help Desk, you will be a key technical partner in strengthening our software as a service environment, building custom automations, improving Help Desk operations, and supporting the systems that help employees work securely and efficiently. You will build custom application programming interface integrations, deploy artificial intelligence tools to improve team efficiency, partner closely with Security, Compliance, and Legal on Health Insurance Portability and Accountability Act requirements, and help create scalable support workflows that move beyond one-off ticket resolution. This role will be expected to regularly work Eastern Standard Time zone hours. We are a global company with teams across the US and Tel Aviv. Responsibilities Administer, optimize, and support core software as a service platforms, including Google Workspace, Slack, Zoom, Linear, Iru, Microsoft Office, and Microsoft Intune. Build and maintain internal systems, automations, dashboards, and analytics that extend core platforms and improve visibility into access, employee lifecycle workflows, license utilization, and operational performance. Use artificial intelligence coding tools, including Claude Code, Codex, Cursor, or similar tools, to accelerate custom scripts, integrations, data analysis, and workflow automation across Iru, Microsoft Intune, and other internal systems. Drive high-quality Help Desk delivery, including support for executive leadership, by resolving issues quickly, identifying root causes, and turning recurring requests into scalable, automation-powered solutions. Create, maintain, and improve runbooks, troubleshooting guides, and internal documentation to strengthen team consistency, reduce time to resolution, and support long-term operational excellence. Partner with Security, Compliance, and Legal to maintain Health Insurance Portability and Accountability Act and regulatory compliance, resolve control gaps, and ensure access management and data handling meet company standards. Use information security platforms and continuous monitoring tools to support audit readiness, identify risks, and improve operational controls. Provide remote support across all company locations, including office networking, audio and video conferencing hardware, Google Meet, and Zoom. Own the hardware and software lifecycle, including purchasing, deployment, asset tracking, license management, support, and secure retirement. Qualifications Experienced building AI agents and using coding assistants in your daily workflow to delegate multi-step technical work, accelerate scripting, troubleshoot systems, and improve operational efficiency. 3+ years of experience in Information Technology Systems Engineering, Systems Administration, or advanced Help Desk escalation, ideally in a fast-paced, high-growth, or scale-up environment. Hands-on experience building custom solutions and automations in Google Cloud Platform, with proficiency in Python, Bash, PowerShell, or similar scripting languages. Experience working with representational state transfer application programming interfaces and building integrations across business systems. Deep knowledge of Google Workspace Enterprise administration, Single Sign-On, System for Cross-domain Identity Management, and mobile device management platforms such as Microsoft Intune, Kandji, or Jamf. Experience operating in a regulated environment, including Health Insurance Portability and Accountability Act or Service Organization Control 2, with familiarity using continuous compliance monitoring tools such as Vanta. Strong troubleshooting, root-cause analysis, and problem-solving skills, with the ability to identify patterns and build durable solutions. Exceptional written and verbal communication skills, with experience supporting remote teams and executive stakeholders. Bachelor’s degree or equivalent practical experience. The US base salary range for this full-time position is $110,000.00 to $120,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary only and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

Lead commercialization and launch of major product roadmap investments coordinating global departments to deliver measurable business outcomes. | 10+ years experience in business, consulting, or healthcare technology with proven leadership of large-scale projects and AI tool proficiency. | About Hello Heart: Hello Heart is on a mission to make heart attacks a thing of the past. We’re an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen—identifying risk up to 10 days in advance versus 10 years in traditional clinical models. This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers. We’re defining how the #1 cause of death—heart disease—is managed in the AI era. Join us. About the Role Hello Heart is seeking a Senior Director, Strategic Launches & Commercialization to help scale how we bring major roadmap investments, new products, new market opportunities, and strategic growth initiatives to life. This role sits at the center of Client Strategy & Growth, Client Experience, Product, Marketing, Operations, Finance, Legal, Enablement, and our Product & Engineering teams in Tel Aviv. The ideal candidate is a highly strategic yet hands-on operator who can translate ambitious ideas into executable plans, drive alignment across executive stakeholders, and ensure Hello Heart's most important initiatives successfully move from concept to commercialization. This is not a traditional project management role. We are looking for an enterprise problem solver and business athlete who thrives in ambiguity, influences without authority, and can partner effectively with senior leaders to turn strategy into measurable business outcomes. Success in this role requires equal parts strategic thinking, commercial judgment, operational excellence, cross-functional leadership, and the ability to leverage AI to improve execution, accelerate decision-making, and increase organizational efficiency. This individual will help shape how Hello Heart launches new capabilities, evolves go-to-market motions, scales commercialization practices, and executes high-impact strategic initiatives across the company. Responsibilities Lead the company's biggest new product launches and growth projects. Turn big ideas and leadership goals into clear, step-by-step plans. Work closely with teams across the company, including teams in Tel Aviv, to make sure everyone is ready for new launches. Help leaders make smart decisions by pointing out risks and choices. Fix problems and remove roadblocks to keep projects moving forward. Create simple guides and rules so the company can launch new products smoothly every time. Use AI tools to work faster, save time, and help the team make better decisions. Provide executive leadership with clear, actionable reports to facilitate precise decision-making. Qualifications 10+ years of experience in business, consulting, or healthcare technology. Proven success leading projects at scale with many different teams and leaders. Experience bringing new products or services to market. Great problem-solving skills and the ability to find smart solutions to tough business issues. Ability to build trust with leadership and help drive consensus on major decisions. Strong understanding of how business choices affect customers and company success. Master at staying organized and keeping projects moving even when things are ambiguous and changing fast. Excellent communication skills to explain complicated ideas simply. Experience working with startup companies and international teams, like developers in Tel Aviv. Skilled at using AI tools to get work done faster and smarter. Experience in digital healthcare, health insurance, or consulting is highly desired. Having an MBA or a similar advanced business degree is advantageous but not required. Ability to travel 30-35% of the time The US base salary range for this full-time position is $217,000.00 to $235,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary only and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

Lead and close new business with government and education sector clients, develop strategic relationships, deliver presentations, and collaborate internally to drive sales and upsell opportunities. | 5+ years field sales experience in employer benefits or wellness, proven quota attainment, network in public sector, experience selling direct and via partners, strong relationship and presentation skills, and willingness to travel. | About Hello Heart: Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information. About the role: Hello Heart is seeking a Sales Director, LED with a strong public sector background to build and sustain prospective client and customer relationships within State and Local government agencies, K-12, and Higher Education organizations. Our Sales Director, LED will be responsible for developing strategic relationships with top benefits executives within government employer-sponsored health plans, securing new business through direct contracts and channel sales, as well as working with key strategic partners and benefits consultants. Our team members must be willing to wear multiple hats and adapt to different situations as Hello Heart continues to grow and expand throughout the United States. A true consultative approach with prospective clients and their trusted partners is essential to success in this role. Responsibilities: Lead strategic efforts to build and close new business across Local Government and named K-12, and Higher Education accounts in the Central geography of the country Consistently meet or exceed objectives/quota Deliver compelling presentations to prospective clients, consultants, partners, and others to make the case for heart health being a top priority Always informed of our products and how clients use them to perform sales activities, as well as understanding our roadmap and competitive differentiation Take the initiative to bring new ideas and observations to the commercial team, promote partnership, and resourcefulness Develop and maintain intra-company relationships consistent with our values Understand the client’s business strategy, challenges, and opportunities to drive meaningful conversations and value for all stakeholders Facilitate a smooth transition from Sales to the Customer Success team and assist with upsell opportunities as they arise The ideal candidate will have: 5+ years of experience in field sales in the employer's benefits or wellness space Established network of professional contacts that can be leveraged to quickly build new pipeline Successful sales history and consistent 100% quota attainment for the past 3+ years closing deals valued at $200k+ Experience selling direct, via channel partners and consultants Fluency in relationship-building, particularly with key decision-makers and influencers. Ability to adapt/modulate style according to different settings and personalities Excellent poise and presentation skills, strong writing skills "Go-getter", driven to work in a growing company and sell a solution that gets quick results and can save lives Tenacious in follow-up and able to think out of the box for traditional outreach attempts in order to identify and connect with key decision-makers Willingness to travel extensively as needed The US base salary range for this full-time position is $130,000 to $150,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

Manage Tribal client accounts end-to-end including engagement, retention, growth, and collaboration with Tribal health programs and internal teams. | Requires 4+ years in customer success or account management in healthcare or population health, preferably with Tribal or Indian Health Service experience, strong relationship-building, cultural sensitivity, and willingness to travel up to 50%. | Description: • Manage end-to-end ownership of Tribal client accounts, including adoption, engagement, retention, and growth. • Build and sustain trusted partnerships with Tribal leadership, councils, and community health representatives, ensuring respect for Tribal sovereignty and cultural values. • Develop customized engagement and adoption strategies tailored to the unique needs of Tribal communities, rural populations, and Tribal health systems. • Collaborate with Tribal health programs, Indian Health Service (IHS), and other community-based organizations to ensure alignment with health goals and program requirements. • Act as a trusted advisor and advocate for clients, helping them achieve their health improvement, member engagement, and program sustainability objectives. • Partner closely with Hello Heart’s product and clinical teams to bring the Tribal client perspective into product roadmap planning, championing new offerings that improve outcomes for underserved populations. • Own all aspects of renewals, revenue retention, and account growth while ensuring a positive and mission-aligned client experience. • Travel as needed up to 50% to Tribal communities to build relationships and support successful program implementation. Requirements: • 4+ years of customer success, account management, or healthcare program management experience in population health, digital health, or healthcare. • Strongly preferred: direct experience working with Tribal Nations, Tribal health systems, or Indian Health Service programs. • Demonstrated ability to build trust-based relationships across diverse stakeholders, including community health workers, Tribal councils, and senior leadership. • Knowledge of health equity, social determinants of health, and healthcare challenges in Tribal communities. • Proven success driving client engagement, retention, and satisfaction in mission-driven settings. • Excellent communication, facilitation, and presentation skills with sensitivity to cultural context. • Entrepreneurial, adaptable, and thrives in fast-paced environments; start-up experience highly preferred. • Highly organized and detail-oriented, with the ability to manage multiple priorities. • Willing to travel 40%, with flexibility to visit rural or reservation-based communities. Benefits: • Base salary and bonus (equity and benefits not included) • Positive, diverse, and supportive culture

Create and manage polished sales and marketing materials, develop B2B content, collaborate strategically with sales and brand teams, maintain content libraries, and manage multiple projects. | 2-5 years marketing or related experience with strong B2B content skills, proficiency in Google Slides and project management tools, and prior enterprise marketing support experience. | Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information. Hello Heart is seeking a strategically minded and creatively driven Marketing Manager, Enterprise to support our Enterprise Marketing team. Reporting to the Senior Director, Enterprise Marketing, this role blends strong visual design skills—especially in Google Slides—with the ability to craft compelling, polished content tailored to sophisticated B2B audiences. We’re looking for someone who not only thrives in both the left-brained world of precision and deadlines and the right-brained world of storytelling and visual creativity, but who also brings a proven track record of supporting enterprise sales and marketing functions. Strong organizational skills are key, as you'll manage a growing library of content and ensure assets stay accurate and aligned with strategic objectives. This is an exciting opportunity for a hands-on marketer who can think critically, translate complex ideas into high-impact deliverables, and partner closely with senior stakeholders to drive pipeline and revenue growth. Responsibilities: • Design & storytelling: Create and elevate sales and marketing materials, including polished presentations, templates, and collateral that support Sales and Marketing efforts. You are equally comfortable designing a slide deck and writing a sharp, concise message. • Content development: Write and refine short-form B2B content (e.g., invites, ads, one-pagers) aligned with our brand voice. Translate complex stakeholder ideas into visually compelling, executive-ready deliverables. • Strategic collaboration: Partner with Sales, Sales Enablement, and Brand teams to ensure assets align with business priorities, meet needs, and reflect consistent messaging. • Asset management: Maintain a current, organized library of content in Google Drive and Highspot to ensure teams can easily access the latest materials. • Operational excellence: Prioritize requests, manage timelines, and adapt to feedback while ensuring timely, high-quality execution. Excel at balancing multiple projects in a fast-paced, high-growth environment. Qualifications: • 2–5 years of experience in marketing, communications, consulting, or related fields. Experience at a top consulting or professional services firm strongly preferred. • Demonstrated ability to craft compelling content for executive-level, B2B audiences. • Proficiency in Google Slides and familiarity with basic design tools (e.g., Canva, Adobe). • Strong project management skills; proficiency in Asana or other project management tools. • Familiarity with Highspot or similar content management platforms a plus. • Strong written and verbal communication skills; able to distill complex concepts into clear, professional messaging. • Familiarity with employer health benefits or digital health is a bonus but not required. • Prior experience supporting enterprise B2B marketing or sales teams required. The US base salary range for this full-time position is $120,000.00 to $133,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

The Marketing Associate will design sales and marketing materials while crafting compelling B2B content. They will collaborate cross-functionally to ensure assets meet real-time needs and manage the content library. | Candidates should have 1-3 years of experience in marketing, communications, or design, with proficiency in Google Slides and basic design tools. Strong written communication skills and experience supporting B2B marketing or sales teams are preferred. | About Hello Heart: Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information. Hello Heart is seeking a highly motivated and creatively driven Marketing Associate to support our Enterprise Marketing team. Reporting to the (Senior) Director, Enterprise Marketing, this associate-level role blends strong visual design skills—especially in Google Slides—with the ability to craft compelling content tailored to B2B audiences. We’re looking for someone who thrives in both the left-brained world of precision and deadlines and the right-brained world of storytelling and visual creativity. Strong organizational skills are key in this role, as you'll help manage a growing library of content and ensure assets stay accurate and up to date. This is an exciting opportunity for a hands-on marketer who loves turning ideas into polished, high-impact deliverables that help our Sales and Marketing teams drive pipeline and revenue. Qualifications: 1–3 years of experience in marketing, communications, design, or a related field. Proficiency in Google Slides and basic design tools (e.g., Figma, Canva, Adobe Creative Suite). Proficiency in Asana or other project management tools. Familiarity with Highspot a bonus but not required. Strong written communication skills; ability to tailor content for professional audiences. Experience supporting enterprise B2B marketing or sales teams a plus. Familiarity with employer health benefits or digital health is a bonus but not required. Responsibilities: Design sales & marketing materials: Create clean, on-brand slides and collateral that support Sales and Marketing efforts. Maintain and update our library of presentations and templates. You are equally comfortable designing a slide deck and writing a pithy headline. Craft content: Write and refine short-form B2B content like invites, ads, and one-pagers—aligned with our brand voice and tone. Yo u can translate stakeholder ideas and concepts into visually compelling and engaging slides and content. You have a strong attention to detail and love turning rough outlines into polished, professional work. Collaborate cross-functionally: Partner with Sales, Sales Enablement, and Brand teams to ensure assets meet real-time needs and messaging stays consistent. Manage assets: Keep our content library organized and current in Google Drive and Highspot. Ensure teams can easily access the latest materials. Stay organized & on track: Prioritize requests, manage timelines, and iterate on deliverables based on feedback to ensure high-quality, timely execution. You excel at managing multiple deadlines in a fast-paced, high-growth environment. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.