Hello Heart

Manage and improve legal processes, technology solutions, and cross-functional projects to enhance legal team efficiency and effectiveness. | 3+ years in legal operations or project management, experience with legal technology, and strong organizational skills. | About Hello Heart: Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information. About the Role: Hello Heart is hiring a Legal Operations Manager to join our Legal team. Reporting to our General Counsel, you will create, manage and improve processes for the efficient delivery of legal services by the Legal and Compliance teams to stakeholders throughout the company. Duties will include managing strategic and high visibility projects, improving the use of legal technologies, improving workflows, developing process documentation and training. This position will also work cross-functionally across business teams and collaborate with a diverse group of stakeholders to maximize the efficiency of the Legal team, create and execute plans to improve Legal Ops functionality and impact, and scale processes to support our Legal team and enterprise goals. Responsibilities: Work cross-functionally in project managing key company-wide initiatives driven by our team, building and tracking project features, milestones, and dependencies Create processes and templates to organize projects, legal advice and document business processes Provide ongoing assistance to various legal functions, including product, commercial, employment and compliance, including managing administration of the company’s patent program Build, manage and improve legal self-service and knowledge management resources Establish and maintain key performance indicators (KPIs) and metrics to measure the legal team’s performance and efficiency; create and maintain dashboards and reports to provide leadership with insights into legal spend and operational trends Lead the selection, implementation, and management of legal technology solutions, including AI, e-billing, and ticketing systems Oversee the entire outside counsel and legal vendor management lifecycle, including onboarding, billing, and performance tracking; manage and administer the legal team's billing platform Develop and manage the legal department's annual budget and forecasting processes in collaboration with Finance Qualifications: B.A. or B.S. degree and legal operations management experience 3+ years experience in the areas of legal operations or project management, in-house or at a law firm preferred Able to develop project plans and timelines, align key stakeholders and drive project completion Experience breaking down processes and identifying key pain points to support business improvements Able to prioritize effectively and handle multiple projects simultaneously Detail-oriented, well-organized, and able to prioritize multiple high-importance activities, driving results Exercise sound judgment, learn quickly and work well under time pressures Preferred Qualifications: Experience working with a healthcare technology company Able to provide executive-level project management Proactive, resourceful and able to function independently with minimal supervision Excellent oral and written communication, research, interpersonal and organizational skills Able to cover a wide range and level of tasks - from thinking strategically to troubleshooting detail where needed Desire and aptitude for learning new concepts on the job and taking on new responsibilities Previous experience managing IP programs Strong understanding of legal department metrics, budgeting, and financial analysis Legal operations certification (e.g., CLOC, ACC Legal Ops) or Project Management Certification Experience with legal technology: Contract lifecycle management or CLM (e.g., home-grown systems, Ironclad, Salesforce) Workflow automation (e.g., Tonkean, Streamline, Checkbox) Legal AI tools (e.g., GC AI, Harvey, Ivo, Luminance) Knowledge management software Legal e-billing software (e.g., Brightflag, Legal Tracker, Team Connect, Passport, SimpleLegal, Onnit) The US base salary range for this full-time position is $115,000 to $135,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

Lead and develop strategic partnerships with national payers in the Medicare space, managing pipelines and negotiations. | Over 5 years of experience in health plan/Medicare business development or management consulting, with proven success in end-to-end partnership management. | About Hello Heart: Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information. About the role: Reporting to our Chief Growth Officer, as Director, Health Plan Growth, you are responsible for national business development/sales activities across targeted National Payers in the Medicare space. This position develops and executes strategic approaches for new business development with both established pipeline opportunities and new targeted opportunities, working closely with the Hello Heart Health Plan Business Development team. You should be an expert at building deep relationships with large, complex partners. With excellent communication skills, you will work cross-functionally with our internal customer success, business development, and sales teams to increase care access for our members. Responsibility: Serve as a Business Development Leader for the company. Become a deep subject matter expert in all aspects related to Hello Heart and how we can work with targeted national payers. Lead prospecting, pitching, and contracting for strategic partnerships in the Health Plan/Medicare space. Manage and develop the Health Plan pipeline with accountability for strategic partnership targets. Negotiate and manage the execution of channel partnership agreements with Health Plans. Identify and execute partnership expansion opportunities. Qualifications: 5+ years of demonstrated Business Development or Management Consulting experience in the Health Plan /Medicare space. Experience and success in end-to-end partnerships by developing an overall strategy to build/maintain pipelines and executing through prospecting, relationship building, pitching, and contracting. 100% independent with a demonstrated strong problem-solving skill set. A strong team player who can work with multiple functions within the company. Ability to effectively escalate to leadership matters that have a strategic impact Go-getter who operates with a sense of urgency in a fast-paced environment. Prior experience in a startup. Stellar written and verbal communication and presentation skills. Highly organized, able to multitask, and easily adaptable to change. Happy to always roll up your sleeves to help and get things done. Ability to travel 50%. Preference for candidates currently based in the Midwest or the West Coast. The US base salary range for this full-time position is $175,000.00 to $200,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

Lead and close new business with government and education sector clients, develop strategic relationships, deliver presentations, and collaborate internally to drive sales and upsell opportunities. | 5+ years field sales experience in employer benefits or wellness, proven quota attainment, network in public sector, experience selling direct and via partners, strong relationship and presentation skills, and willingness to travel. | About Hello Heart: Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information. About the role: Hello Heart is seeking a Sales Director, LED with a strong public sector background to build and sustain prospective client and customer relationships within State and Local government agencies, K-12, and Higher Education organizations. Our Sales Director, LED will be responsible for developing strategic relationships with top benefits executives within government employer-sponsored health plans, securing new business through direct contracts and channel sales, as well as working with key strategic partners and benefits consultants. Our team members must be willing to wear multiple hats and adapt to different situations as Hello Heart continues to grow and expand throughout the United States. A true consultative approach with prospective clients and their trusted partners is essential to success in this role. Responsibilities: Lead strategic efforts to build and close new business across Local Government and named K-12, and Higher Education accounts in the Central geography of the country Consistently meet or exceed objectives/quota Deliver compelling presentations to prospective clients, consultants, partners, and others to make the case for heart health being a top priority Always informed of our products and how clients use them to perform sales activities, as well as understanding our roadmap and competitive differentiation Take the initiative to bring new ideas and observations to the commercial team, promote partnership, and resourcefulness Develop and maintain intra-company relationships consistent with our values Understand the client’s business strategy, challenges, and opportunities to drive meaningful conversations and value for all stakeholders Facilitate a smooth transition from Sales to the Customer Success team and assist with upsell opportunities as they arise The ideal candidate will have: 5+ years of experience in field sales in the employer's benefits or wellness space Established network of professional contacts that can be leveraged to quickly build new pipeline Successful sales history and consistent 100% quota attainment for the past 3+ years closing deals valued at $200k+ Experience selling direct, via channel partners and consultants Fluency in relationship-building, particularly with key decision-makers and influencers. Ability to adapt/modulate style according to different settings and personalities Excellent poise and presentation skills, strong writing skills "Go-getter", driven to work in a growing company and sell a solution that gets quick results and can save lives Tenacious in follow-up and able to think out of the box for traditional outreach attempts in order to identify and connect with key decision-makers Willingness to travel extensively as needed The US base salary range for this full-time position is $130,000 to $150,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

Manage Tribal client accounts end-to-end including engagement, retention, growth, and collaboration with Tribal health programs and internal teams. | Requires 4+ years in customer success or account management in healthcare or population health, preferably with Tribal or Indian Health Service experience, strong relationship-building, cultural sensitivity, and willingness to travel up to 50%. | Description: • Manage end-to-end ownership of Tribal client accounts, including adoption, engagement, retention, and growth. • Build and sustain trusted partnerships with Tribal leadership, councils, and community health representatives, ensuring respect for Tribal sovereignty and cultural values. • Develop customized engagement and adoption strategies tailored to the unique needs of Tribal communities, rural populations, and Tribal health systems. • Collaborate with Tribal health programs, Indian Health Service (IHS), and other community-based organizations to ensure alignment with health goals and program requirements. • Act as a trusted advisor and advocate for clients, helping them achieve their health improvement, member engagement, and program sustainability objectives. • Partner closely with Hello Heart’s product and clinical teams to bring the Tribal client perspective into product roadmap planning, championing new offerings that improve outcomes for underserved populations. • Own all aspects of renewals, revenue retention, and account growth while ensuring a positive and mission-aligned client experience. • Travel as needed up to 50% to Tribal communities to build relationships and support successful program implementation. Requirements: • 4+ years of customer success, account management, or healthcare program management experience in population health, digital health, or healthcare. • Strongly preferred: direct experience working with Tribal Nations, Tribal health systems, or Indian Health Service programs. • Demonstrated ability to build trust-based relationships across diverse stakeholders, including community health workers, Tribal councils, and senior leadership. • Knowledge of health equity, social determinants of health, and healthcare challenges in Tribal communities. • Proven success driving client engagement, retention, and satisfaction in mission-driven settings. • Excellent communication, facilitation, and presentation skills with sensitivity to cultural context. • Entrepreneurial, adaptable, and thrives in fast-paced environments; start-up experience highly preferred. • Highly organized and detail-oriented, with the ability to manage multiple priorities. • Willing to travel 40%, with flexibility to visit rural or reservation-based communities. Benefits: • Base salary and bonus (equity and benefits not included) • Positive, diverse, and supportive culture

Create and manage polished sales and marketing materials, develop B2B content, collaborate strategically with sales and brand teams, maintain content libraries, and manage multiple projects. | 2-5 years marketing or related experience with strong B2B content skills, proficiency in Google Slides and project management tools, and prior enterprise marketing support experience. | Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information. Hello Heart is seeking a strategically minded and creatively driven Marketing Manager, Enterprise to support our Enterprise Marketing team. Reporting to the Senior Director, Enterprise Marketing, this role blends strong visual design skills—especially in Google Slides—with the ability to craft compelling, polished content tailored to sophisticated B2B audiences. We’re looking for someone who not only thrives in both the left-brained world of precision and deadlines and the right-brained world of storytelling and visual creativity, but who also brings a proven track record of supporting enterprise sales and marketing functions. Strong organizational skills are key, as you'll manage a growing library of content and ensure assets stay accurate and aligned with strategic objectives. This is an exciting opportunity for a hands-on marketer who can think critically, translate complex ideas into high-impact deliverables, and partner closely with senior stakeholders to drive pipeline and revenue growth. Responsibilities: • Design & storytelling: Create and elevate sales and marketing materials, including polished presentations, templates, and collateral that support Sales and Marketing efforts. You are equally comfortable designing a slide deck and writing a sharp, concise message. • Content development: Write and refine short-form B2B content (e.g., invites, ads, one-pagers) aligned with our brand voice. Translate complex stakeholder ideas into visually compelling, executive-ready deliverables. • Strategic collaboration: Partner with Sales, Sales Enablement, and Brand teams to ensure assets align with business priorities, meet needs, and reflect consistent messaging. • Asset management: Maintain a current, organized library of content in Google Drive and Highspot to ensure teams can easily access the latest materials. • Operational excellence: Prioritize requests, manage timelines, and adapt to feedback while ensuring timely, high-quality execution. Excel at balancing multiple projects in a fast-paced, high-growth environment. Qualifications: • 2–5 years of experience in marketing, communications, consulting, or related fields. Experience at a top consulting or professional services firm strongly preferred. • Demonstrated ability to craft compelling content for executive-level, B2B audiences. • Proficiency in Google Slides and familiarity with basic design tools (e.g., Canva, Adobe). • Strong project management skills; proficiency in Asana or other project management tools. • Familiarity with Highspot or similar content management platforms a plus. • Strong written and verbal communication skills; able to distill complex concepts into clear, professional messaging. • Familiarity with employer health benefits or digital health is a bonus but not required. • Prior experience supporting enterprise B2B marketing or sales teams required. The US base salary range for this full-time position is $120,000.00 to $133,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

The Marketing Associate will design sales and marketing materials while crafting compelling B2B content. They will collaborate cross-functionally to ensure assets meet real-time needs and manage the content library. | Candidates should have 1-3 years of experience in marketing, communications, or design, with proficiency in Google Slides and basic design tools. Strong written communication skills and experience supporting B2B marketing or sales teams are preferred. | About Hello Heart: Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information. Hello Heart is seeking a highly motivated and creatively driven Marketing Associate to support our Enterprise Marketing team. Reporting to the (Senior) Director, Enterprise Marketing, this associate-level role blends strong visual design skills—especially in Google Slides—with the ability to craft compelling content tailored to B2B audiences. We’re looking for someone who thrives in both the left-brained world of precision and deadlines and the right-brained world of storytelling and visual creativity. Strong organizational skills are key in this role, as you'll help manage a growing library of content and ensure assets stay accurate and up to date. This is an exciting opportunity for a hands-on marketer who loves turning ideas into polished, high-impact deliverables that help our Sales and Marketing teams drive pipeline and revenue. Qualifications: 1–3 years of experience in marketing, communications, design, or a related field. Proficiency in Google Slides and basic design tools (e.g., Figma, Canva, Adobe Creative Suite). Proficiency in Asana or other project management tools. Familiarity with Highspot a bonus but not required. Strong written communication skills; ability to tailor content for professional audiences. Experience supporting enterprise B2B marketing or sales teams a plus. Familiarity with employer health benefits or digital health is a bonus but not required. Responsibilities: Design sales & marketing materials: Create clean, on-brand slides and collateral that support Sales and Marketing efforts. Maintain and update our library of presentations and templates. You are equally comfortable designing a slide deck and writing a pithy headline. Craft content: Write and refine short-form B2B content like invites, ads, and one-pagers—aligned with our brand voice and tone. Yo u can translate stakeholder ideas and concepts into visually compelling and engaging slides and content. You have a strong attention to detail and love turning rough outlines into polished, professional work. Collaborate cross-functionally: Partner with Sales, Sales Enablement, and Brand teams to ensure assets meet real-time needs and messaging stays consistent. Manage assets: Keep our content library organized and current in Google Drive and Highspot. Ensure teams can easily access the latest materials. Stay organized & on track: Prioritize requests, manage timelines, and iterate on deliverables based on feedback to ensure high-quality, timely execution. You excel at managing multiple deadlines in a fast-paced, high-growth environment. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.