Healthmap Solutions

Lead and manage the lifecycle of security products and teams ensuring compliance and integration with business objectives. | Requires 10+ years in information security with 7+ years managing staff, CISSP/CISM preferred, and experience in compliance and security product lifecycle management. | Position Summary: The Senior Director, Information Security Operations and Product Management, will oversee and lead the lifecycle of products designed to provide security (e.g., antivirus, firewalls, identity management platforms, or threat intelligence tools) to the organization. Security Product Management is a specialized discipline that bridges the gap between technical security requirements, business objectives, and customer needs. Integration of security products and principles into the development of lifecycles of any product or application. This integration will include “secure-by-design” practices or software, applications, cloud environments, and AI. This position will report directly to the Chief Information Security Officer while leading a team of security product leads and engineers. This role will ensure compliance with all applicable regulations and security controls in partnership with stakeholders in IT, Privacy Legal, Sales and Clinical teams to ensure Healthmap Solutions rigorous data control standards are met. Because security teams and product teams often operate as distinct units, the Director of Product Management must excel at building alignment and negotiating scope. Responsibilities: • Strategic Roadmap Ownership: Define and sustain a multi-year product plan aligned with emerging threat landscapes, market demands, technology innovations, and company growth objectives • Cross-Functional Leadership: Collaborate with engineering, design, and operations to deliver security products and services. This collaboration is critical across the business teams, infrastructure management, and engineering teams • Compliance Integration: Ensure enterprise products are designed to meet regulatory demands (e.g., Privacy, Risk, Audit) at scale. Design at scale to ensure that within development lifecycle workstreams, compliance obligations are embedded within the security coding practices • Innovation & AI: Integrate AI capabilities and advanced automation into defensive security tooling and threat detection • Financial Management: Manage financial responsibility over the entirety of the security product roadmap inclusive of SaaS, services, and staffing • Vendor Management: Monitor vendor security performance and identify areas for improvement. Work collaboratively with other functions, including Legal, Privacy, Finance and, IT and the business to ensure proper use of vendors to achieve strategic goals • Staff Management: Direct and manage staff ensuring coach, development and performance management is in alignment with department goals, ensuring key performance metrics are attained and adjusting efforts to ensure target attainment • Perform other duties as assigned Requirements: • Bachelor’s degree in cyber security (or) related degree or equivalent working experience • 10 years’ experience in Information Security which includes 7 years’ experience managing and leading staff in at least Information Security domains • Certified Information Security Systems Professional (CISSP), Certified Information Security Manager (CISM) or Global Information Assurance Certifications (GIAC) certifications are preferred • Independently develop and manage the security product and services lifecycle • Manage relationships cross functionally with Infrastructure Operations and Engineering • Hands-on security professional • Experience managing non-IT and outside supplier partner staff to achieve Security product goals and objectives • Experience reviewing contracts and negotiating terms and conditions with the best interest of the organization • Manage budgets and financial impacts related to security products and services • Experience using Governance Risk and Compliance (GRC) tools such as Archer preferred • Familiarity with regulatory controls and industry best practice frameworks such as HIPAA, ISO27001/2, PCI, NIST etc.) Skills: • Technical Domain Knowledge: Understanding cybersecurity principles, encryption, data protection regulations, and threat landscapes • Systems Thinking: Ability to anticipate the effects of security changes on identity, logging, data, and operations • Excellent team building, leadership, and people management skills • Strong verbal and written communications skills • Ability to effectively prioritize and execute tasks in a high-pressure environment • Ability to communicate at all levels within the organization including senior executives • Excellent Customer service skills • Collaboration and Conflict management Travel: Limited Travel, scheduled per needs of the business Working Conditions: All roles require: • Sitting - Ability to sit for extended periods stationary or while driving • Dexterity/Effort - Repetitive motion for typing and/or texting - Good manual dexterity for handling packages, paperwork, operation of motor vehicles and/or electronic devices • Sense Acuity - Ability to see/read computer monitors or other electronic devices Additionally, on-site or at location positions (ex. Mailroom, IT or Admin) may require: • Lift/Carry/Push/Pull - Occasional movement of equipment, or materials up to 50/75 Pounds • Bend/Twist - Occasional bending, twisting, and stooping - Occasional need to kneel or crouch Additionally Traveling positions (ex. Field Care Navigators or Quality Practice Advisors) may require: • Sense Acuity - Ability to see/read road signs, maps, and electronic devices - Good visual acuity for driving, including peripheral vision and depth perception • Environmental - Possible exposure to travel, traffic and/or other outdoor hazards - Possible exposure to various weather conditions, including extreme heat, cold, rain, and snow #LI-REMOTE

Lead and manage security product lifecycle, cross-functional teams, and compliance integration to deliver secure products aligned with business goals. | 10+ years in information security with 7+ years managing staff, hands-on security expertise, and knowledge of regulatory frameworks and product management. | Position Summary: The Senior Director, Information Security Operations and Product Management, will oversee and lead the lifecycle of products designed to provide security (e.g., antivirus, firewalls, identity management platforms, or threat intelligence tools) to the organization. Security Product Management is a specialized discipline that bridges the gap between technical security requirements, business objectives, and customer needs. Integration of security products and principles into the development of lifecycles of any product or application. This integration will include “secure-by-design” practices or software, applications, cloud environments, and AI. This position will report directly to the Chief Information Security Officer while leading a team of security product leads and engineers. This role will ensure compliance with all applicable regulations and security controls in partnership with stakeholders in IT, Privacy Legal, Sales and Clinical teams to ensure Healthmap Solutions rigorous data control standards are met. Because security teams and product teams often operate as distinct units, the Director of Product Management must excel at building alignment and negotiating scope. Responsibilities: • Strategic Roadmap Ownership: Define and sustain a multi-year product plan aligned with emerging threat landscapes, market demands, technology innovations, and company growth objectives • Cross-Functional Leadership: Collaborate with engineering, design, and operations to deliver security products and services. This collaboration is critical across the business teams, infrastructure management, and engineering teams • Compliance Integration: Ensure enterprise products are designed to meet regulatory demands (e.g., Privacy, Risk, Audit) at scale. Design at scale to ensure that within development lifecycle workstreams, compliance obligations are embedded within the security coding practices • Innovation & AI: Integrate AI capabilities and advanced automation into defensive security tooling and threat detection • Financial Management: Manage financial responsibility over the entirety of the security product roadmap inclusive of SaaS, services, and staffing • Vendor Management: Monitor vendor security performance and identify areas for improvement. Work collaboratively with other functions, including Legal, Privacy, Finance and, IT and the business to ensure proper use of vendors to achieve strategic goals • Staff Management: Direct and manage staff ensuring coach, development and performance management is in alignment with department goals, ensuring key performance metrics are attained and adjusting efforts to ensure target attainment • Perform other duties as assigned Requirements: • Bachelor’s degree in cyber security (or) related degree or equivalent working experience • 10 years’ experience in Information Security which includes 7 years’ experience managing and leading staff in at least Information Security domains • Certified Information Security Systems Professional (CISSP), Certified Information Security Manager (CISM) or Global Information Assurance Certifications (GIAC) certifications are preferred • Independently develop and manage the security product and services lifecycle • Manage relationships cross functionally with Infrastructure Operations and Engineering • Hands-on security professional • Experience managing non-IT and outside supplier partner staff to achieve Security product goals and objectives • Experience reviewing contracts and negotiating terms and conditions with the best interest of the organization • Manage budgets and financial impacts related to security products and services • Experience using Governance Risk and Compliance (GRC) tools such as Archer preferred • Familiarity with regulatory controls and industry best practice frameworks such as HIPAA, ISO27001/2, PCI, NIST etc.) Skills: • Technical Domain Knowledge: Understanding cybersecurity principles, encryption, data protection regulations, and threat landscapes • Systems Thinking: Ability to anticipate the effects of security changes on identity, logging, data, and operations • Excellent team building, leadership, and people management skills • Strong verbal and written communications skills • Ability to effectively prioritize and execute tasks in a high-pressure environment • Ability to communicate at all levels within the organization including senior executives • Excellent Customer service skills • Collaboration and Conflict management Travel: Limited Travel, scheduled per needs of the business Working Conditions: All roles require: • Sitting - Ability to sit for extended periods stationary or while driving • Dexterity/Effort - Repetitive motion for typing and/or texting - Good manual dexterity for handling packages, paperwork, operation of motor vehicles and/or electronic devices • Sense Acuity - Ability to see/read computer monitors or other electronic devices Additionally, on-site or at location positions (ex. Mailroom, IT or Admin) may require: • Lift/Carry/Push/Pull - Occasional movement of equipment, or materials up to 50/75 Pounds • Bend/Twist - Occasional bending, twisting, and stooping - Occasional need to kneel or crouch Additionally Traveling positions (ex. Field Care Navigators or Quality Practice Advisors) may require: • Sense Acuity - Ability to see/read road signs, maps, and electronic devices - Good visual acuity for driving, including peripheral vision and depth perception • Environmental - Possible exposure to travel, traffic and/or other outdoor hazards - Possible exposure to various weather conditions, including extreme heat, cold, rain, and snow #LI-REMOTE

Lead and oversee security product lifecycle management, ensuring compliance and cross-functional collaboration. | Requires 10+ years in information security with 7+ years managing staff, CISSP/CISM preferred, and experience in security product lifecycle and compliance frameworks. | Position Summary: The Senior Director, Information Security Operations and Product Management, will oversee and lead the lifecycle of products designed to provide security (e.g., antivirus, firewalls, identity management platforms, or threat intelligence tools) to the organization. Security Product Management is a specialized discipline that bridges the gap between technical security requirements, business objectives, and customer needs. Integration of security products and principles into the development of lifecycles of any product or application. This integration will include “secure-by-design” practices or software, applications, cloud environments, and AI. This position will report directly to the Chief Information Security Officer while leading a team of security product leads and engineers. This role will ensure compliance with all applicable regulations and security controls in partnership with stakeholders in IT, Privacy Legal, Sales and Clinical teams to ensure Healthmap Solutions rigorous data control standards are met. Because security teams and product teams often operate as distinct units, the Director of Product Management must excel at building alignment and negotiating scope. Responsibilities: • Strategic Roadmap Ownership: Define and sustain a multi-year product plan aligned with emerging threat landscapes, market demands, technology innovations, and company growth objectives • Cross-Functional Leadership: Collaborate with engineering, design, and operations to deliver security products and services. This collaboration is critical across the business teams, infrastructure management, and engineering teams • Compliance Integration: Ensure enterprise products are designed to meet regulatory demands (e.g., Privacy, Risk, Audit) at scale. Design at scale to ensure that within development lifecycle workstreams, compliance obligations are embedded within the security coding practices • Innovation & AI: Integrate AI capabilities and advanced automation into defensive security tooling and threat detection • Financial Management: Manage financial responsibility over the entirety of the security product roadmap inclusive of SaaS, services, and staffing • Vendor Management: Monitor vendor security performance and identify areas for improvement. Work collaboratively with other functions, including Legal, Privacy, Finance and, IT and the business to ensure proper use of vendors to achieve strategic goals • Staff Management: Direct and manage staff ensuring coach, development and performance management is in alignment with department goals, ensuring key performance metrics are attained and adjusting efforts to ensure target attainment • Perform other duties as assigned Requirements: • Bachelor’s degree in cyber security (or) related degree or equivalent working experience • 10 years’ experience in Information Security which includes 7 years’ experience managing and leading staff in at least Information Security domains • Certified Information Security Systems Professional (CISSP), Certified Information Security Manager (CISM) or Global Information Assurance Certifications (GIAC) certifications are preferred • Independently develop and manage the security product and services lifecycle • Manage relationships cross functionally with Infrastructure Operations and Engineering • Hands-on security professional • Experience managing non-IT and outside supplier partner staff to achieve Security product goals and objectives • Experience reviewing contracts and negotiating terms and conditions with the best interest of the organization • Manage budgets and financial impacts related to security products and services • Experience using Governance Risk and Compliance (GRC) tools such as Archer preferred • Familiarity with regulatory controls and industry best practice frameworks such as HIPAA, ISO27001/2, PCI, NIST etc.) Skills: • Technical Domain Knowledge: Understanding cybersecurity principles, encryption, data protection regulations, and threat landscapes • Systems Thinking: Ability to anticipate the effects of security changes on identity, logging, data, and operations • Excellent team building, leadership, and people management skills • Strong verbal and written communications skills • Ability to effectively prioritize and execute tasks in a high-pressure environment • Ability to communicate at all levels within the organization including senior executives • Excellent Customer service skills • Collaboration and Conflict management Travel: Limited Travel, scheduled per needs of the business Working Conditions: All roles require: • Sitting - Ability to sit for extended periods stationary or while driving • Dexterity/Effort - Repetitive motion for typing and/or texting - Good manual dexterity for handling packages, paperwork, operation of motor vehicles and/or electronic devices • Sense Acuity - Ability to see/read computer monitors or other electronic devices Additionally, on-site or at location positions (ex. Mailroom, IT or Admin) may require: • Lift/Carry/Push/Pull - Occasional movement of equipment, or materials up to 50/75 Pounds • Bend/Twist - Occasional bending, twisting, and stooping - Occasional need to kneel or crouch Additionally Traveling positions (ex. Field Care Navigators or Quality Practice Advisors) may require: • Sense Acuity - Ability to see/read road signs, maps, and electronic devices - Good visual acuity for driving, including peripheral vision and depth perception • Environmental - Possible exposure to travel, traffic and/or other outdoor hazards - Possible exposure to various weather conditions, including extreme heat, cold, rain, and snow #LI-REMOTE

Lead and manage security product lifecycle, cross-functional teams, compliance integration, and vendor relationships. | Requires 10+ years in information security with 7+ years managing staff, relevant certifications, and experience in security product management and compliance. | Position Summary: The Senior Director, Information Security Operations and Product Management, will oversee and lead the lifecycle of products designed to provide security (e.g., antivirus, firewalls, identity management platforms, or threat intelligence tools) to the organization. Security Product Management is a specialized discipline that bridges the gap between technical security requirements, business objectives, and customer needs. Integration of security products and principles into the development of lifecycles of any product or application. This integration will include “secure-by-design” practices or software, applications, cloud environments, and AI. This position will report directly to the Chief Information Security Officer while leading a team of security product leads and engineers. This role will ensure compliance with all applicable regulations and security controls in partnership with stakeholders in IT, Privacy Legal, Sales and Clinical teams to ensure Healthmap Solutions rigorous data control standards are met. Because security teams and product teams often operate as distinct units, the Director of Product Management must excel at building alignment and negotiating scope. Responsibilities: • Strategic Roadmap Ownership: Define and sustain a multi-year product plan aligned with emerging threat landscapes, market demands, technology innovations, and company growth objectives • Cross-Functional Leadership: Collaborate with engineering, design, and operations to deliver security products and services. This collaboration is critical across the business teams, infrastructure management, and engineering teams • Compliance Integration: Ensure enterprise products are designed to meet regulatory demands (e.g., Privacy, Risk, Audit) at scale. Design at scale to ensure that within development lifecycle workstreams, compliance obligations are embedded within the security coding practices • Innovation & AI: Integrate AI capabilities and advanced automation into defensive security tooling and threat detection • Financial Management: Manage financial responsibility over the entirety of the security product roadmap inclusive of SaaS, services, and staffing • Vendor Management: Monitor vendor security performance and identify areas for improvement. Work collaboratively with other functions, including Legal, Privacy, Finance and, IT and the business to ensure proper use of vendors to achieve strategic goals • Staff Management: Direct and manage staff ensuring coach, development and performance management is in alignment with department goals, ensuring key performance metrics are attained and adjusting efforts to ensure target attainment • Perform other duties as assigned Requirements: • Bachelor’s degree in cyber security (or) related degree or equivalent working experience • 10 years’ experience in Information Security which includes 7 years’ experience managing and leading staff in at least Information Security domains • Certified Information Security Systems Professional (CISSP), Certified Information Security Manager (CISM) or Global Information Assurance Certifications (GIAC) certifications are preferred • Independently develop and manage the security product and services lifecycle • Manage relationships cross functionally with Infrastructure Operations and Engineering • Hands-on security professional • Experience managing non-IT and outside supplier partner staff to achieve Security product goals and objectives • Experience reviewing contracts and negotiating terms and conditions with the best interest of the organization • Manage budgets and financial impacts related to security products and services • Experience using Governance Risk and Compliance (GRC) tools such as Archer preferred • Familiarity with regulatory controls and industry best practice frameworks such as HIPAA, ISO27001/2, PCI, NIST etc.) Skills: • Technical Domain Knowledge: Understanding cybersecurity principles, encryption, data protection regulations, and threat landscapes • Systems Thinking: Ability to anticipate the effects of security changes on identity, logging, data, and operations • Excellent team building, leadership, and people management skills • Strong verbal and written communications skills • Ability to effectively prioritize and execute tasks in a high-pressure environment • Ability to communicate at all levels within the organization including senior executives • Excellent Customer service skills • Collaboration and Conflict management Travel: Limited Travel, scheduled per needs of the business Working Conditions: All roles require: • Sitting - Ability to sit for extended periods stationary or while driving • Dexterity/Effort - Repetitive motion for typing and/or texting - Good manual dexterity for handling packages, paperwork, operation of motor vehicles and/or electronic devices • Sense Acuity - Ability to see/read computer monitors or other electronic devices Additionally, on-site or at location positions (ex. Mailroom, IT or Admin) may require: • Lift/Carry/Push/Pull - Occasional movement of equipment, or materials up to 50/75 Pounds • Bend/Twist - Occasional bending, twisting, and stooping - Occasional need to kneel or crouch Additionally Traveling positions (ex. Field Care Navigators or Quality Practice Advisors) may require: • Sense Acuity - Ability to see/read road signs, maps, and electronic devices - Good visual acuity for driving, including peripheral vision and depth perception • Environmental - Possible exposure to travel, traffic and/or other outdoor hazards - Possible exposure to various weather conditions, including extreme heat, cold, rain, and snow #LI-REMOTE

The AVP of Operations is responsible for overseeing Healthmap’s non-clinical teams and enhancing member engagement. This role involves driving operational results and collaborating with senior leaders to improve efficiency and operationalize new products. | Candidates should have a bachelor's degree, with a master's preferred, and at least 10 years of leadership experience in operations. Experience in managing call centers and working with health insurance companies is highly preferred. | Position Summary: The Associate Vice President (AVP) of Operations is primarily responsible for Healthmap’s non-clinical teams and effective member engagement. The AVP, Operations will partner across the company to provide non-clinical support to clinical campaigns and other operations initiatives. Healthmap’s non-clinical teams are critical in improving member health by making a great first impression and establishing a relationship of trust with the member. This role will work with Healthmap’s senior leaders to improve operational efficiency, improve member engagement, and assist with oversight of critical day-to-day non-clinical functions. As a key leader they are directly responsible for driving operational results while acting as a thought leader at Healthmap. This position will lead teams to achieve desired outcomes. Finally, the position will assist key senior leaders to operationalize new products. Responsibilities: Strategic oversight of Healthmap’s non-clinical operations Alignment with the clinical services team and Regional Vice Presidents Lead multiple teams that include and may be subject to change o Mail Fulfillment – Direct oversight of the mail fulfilment center including mail vendor management o Member Engagement – Provide operational and strategic leadership for the outbound call center team that is charged with obtaining consent from members to join Healthmap’s Kidney Health Management program o Workforce Management – providing support to both clinical and non-clinical departments Drive operational efficiency Manage all Member Incentive Programs – ensuring appropriate ROI and effectiveness Vendor management of supporting telecom and mail services Develop additional reporting capabilities to monitor team effectiveness Work directly with key senior leaders within Clinical Operations to improve operational efficiency Work directly with the Account Management Executives to enhance operational offerings while overseeing operational results Ensure company adherence with legal and regulatory requirements Conduct quality improvement and outcomes studies Participate in customer management activities Business lead for new solutions and product development Perform other related duties as assigned Requirements: Bachelor's degree from an accredited four-year college or university, Masters degree preferred At least 10 years’ experience in a leadership position Operations experience required Operational clinical cross functional matrix experience Experience with running Inbound and Outbound Call Centers Experience managing teams that engage with customers directly (B2C operations) highly preferred Experience with health insurance companies and related vendors highly preferred Experience leading mail fulfillment teams preferred Skills: Excellent presentation skills, interpersonal skills as well as excellent written and verbal communication skills to target audience Strong relationship building skills, prioritization and solutions oriented Strong strategic thinking, critical thinking, analytical ability, verbal, and written communication skills to target audience Metrics driven ability to understand key goals from program and understand reporting results to communicate areas of opportunity to all stakeholders Ability to manage multiple priorities Must be proficient in Microsoft Office Outlook, Word, Excel, PowerPoint etc. Travel: Limited Travel, scheduled per needs of the business #LI-Remote

The Assistant Controller oversees Healthmap’s accounting operations, ensuring the accuracy and integrity of financial results. This role includes managing the accounting team, establishing internal controls, and ensuring compliance with GAAP standards. | Candidates must have a Bachelor’s degree in finance, accounting, or a related field, along with a CPA certification. A minimum of 8 years of accounting experience and 2 years in a leadership role are required, with a preference for healthcare accounting experience. | Position Summary: The Assistant Controller oversees Healthmap’s accounting operations, ensuring the accuracy, integrity, and timeliness of financial results. This role will execute and optimize accounting strategy, lead teams and partners cross functionally to advise on accounting best practices, manage the accounting team, establish and maintain internal controls, and ensure compliance with GAAP standards. Responsibilities: Coordinate all accounting operations functions, including accounts payable and receivable and revenue cycle management Lead internal and external audit processes by coordinating between auditors and internal stakeholders Stay current on changes in accounting standards to ensure company policies and procedures are in compliance with latest GAAP guidance Manage the accumulation and consolidation of all financial data necessary for an accurate accounting of consolidated business results Identify opportunities for improvements in financial processes, systems, and reporting addressing short-, mid- and long term direction Assist with corporate insurance and treasury management strategies Lead, mentor, and develop accounting staff to build a high-performance team Provide leadership with information vital to the decision-making process, and makes recommendations for system and process enhancements that mitigate risks Act as a key advisor to identifying opportunities, trends, risks, and understanding financial results Perform other related duties as assigned Requirements: Bachelor’s degree in finance, accounting or related field required Certified Public Accountant (CPA) is required 8 years proven accounting experience 2 years of experience as a people leader or manager Healthcare Accounting background highly preferred Proven experience managing audits Working knowledge of finance law and regulatory standards (GAAP) Skills: Proficiency working with Microsoft Office: Outlook, Word, Excel, PowerPoint Analytic, organization and problem-solving skills Strategic data interpretation making inferences of key data Effective communication and presentation skills Travel: ​​Limited Travel, Scheduled per needs of the business #LI-REMOTE