HarmonyCares

Provide primary care to high acuity geriatric patients in their homes with minimal call responsibilities and support from assistants. | Licensed Nurse Practitioner with federal DEA license, board certification, active CPR/BLS certification, and preferably geriatric/home health experience. | Overview Geriatric Chronic Care Management. Full-time NP, Mon - Fri, no weekends or evenings. HarmonyCares has been providing home-based care for over 30 years! Enjoy great benefits, strong salary + work-life-balance! HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us • Competitive Base Salary • Accountable Care Organization • Comprehensive benefit package including 401K with match • Annual stipend for CME and license/association dues • Paid Subscription UpToDate for your tablet and company phone • A+ rated malpractice coverage with tail coverage Additional Benefits • No holidays, no hospital rounds • Minimal call responsibilities • Provide primary care to high acuity patients in their home Monday - Friday • Assistant to support your appointments in select markets • Company Car w/ Driver in select markets Responsibilities The Nurse Practitioners we seek are those who have directly related experience in home health, geriatrics, hospice and primary care. The Nurse Practitioner who wants to practice medicine with a focus on patient care, not volume. We want our clinicians to take the time needed to truly address the patient’s needs. Qualifications • Licensed as a NP in the State where HarmonyCares Medical Group office located • Federal DEA License/eligibility • Geriatric training/experience preferred • Active CPR/BLS Certification • Board Certification Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations. Skills: Acute Care, Basic Life Support (BLS), CPR Certification, Geriatrics, Healthcare Quality, Home Care, Hospice Care, Medical Office, Medicine, Nurse Practitioner, Patient Care, Primary Care, United States Drug Enforcement Agency (DEA) About the Company: HarmonyCares

Conduct comprehensive in-home health risk assessments, diagnose, document patient visits, communicate with care teams, and maintain professional standards. | Active nurse practitioner license with board certification, CPR certification, valid driver’s license, EHR proficiency, and ability to perform physical duties including patient lifting. | Overview HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us • Accountable Care Organization • 401K Retirement Plan • Paid Orientation and Training • Established in 11 states • A+ rated malpractice coverage with tail coverage • No holidays, no hospital rounds More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits. Responsibilities The Nurse Practitioner delivers annual risk assessment in a residential setting or telehealth, within the scope of practice for a Nurse Practitioner, as delegated by the Collaborative Physician. Essential Duties and Responsibilities • Conduct comprehensive in-home health risk assessments to identify all active and chronic disease conditions, as well as determine all physical, mental, and social needs present at the time of the visit • Takes history, examines, determines diagnoses. • Provides written documentation of patient visit, per NCQA standards • Takes patient vital signs, as necessary. • Places case management referrals and communicates with PCP as necessary. • Communicates with patients, caregivers, agency nurses, other providers and vendors as necessary to assure proper diagnosis. • Performs all clinical duties while observing OSHA Universal Precautions • Maintains patient confidentiality • Attends required meetings and in-services and participates in committees, as requested • Participates in professional development activities and maintains professional licenses and affiliations In this role you may work with. . . • Teammates • Physicians • Medical Staff • Patients • Caregivers • Agency Nurses • Providers • Vendors Qualifications Required Knowledge, Skills, and Experience • Active/unrestricted nurse practitioner license to practice in coverage states • Board certification in one of the following: American Nurses Credentialing Center (ANCC), American Association of Nurse Practitioners (AANP) or National Commission on Certification of Physician Assistants (NCCPA) • Active CPR Certification • Current enrollment in Medicare/Medicaid • Must maintain a valid driver’s license and good driving record • Outstanding EHR skills Preferred Knowledge, Skills and Experience • Geriatric training/experience • Skill in teamwork and maintaining effective working relationships with patients, medical staff, and the public Conditions of this role to be aware of. . . • Adaptability to differing weather conditions and patients’ home/residential environments • Full range of body motion including handling/lifting patients. Manual and finger dexterity, eye-hand coordination, normal visual acuity, normal hearing, standing, bending, walking and stair climbing • Regular lifting/carrying items weighing up to 50 pounds • Ability to ride in automobile or van up to 150 miles daily in urban and/or rural settings. Ability to drive, if necessary Posted Min Pay Rate USD $85.00/Visit Posted Max Pay Rate USD $145.00/Visit Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations. Skills: American Nurses Credentialing Center (ANCC), CPR Certification, Case Management, Chronic Disease, Documentation, Driver's License, Geriatrics, Healthcare Quality, Home Care, Hospice Care, Lift/Move 50 Pounds, Manual Dexterity, Medicaid, Medical Diagnosis, Medical Record System, Medicare, National Committee for Quality Assurance (NCQA), Nurse Practitioner, Nursing, Nursing Credentials, OSHA, Patient Confidentiality, Physician Assistant, Primary Care, Professional License, Risk Analysis, Team Player, Telehealth, Vehicle Driving About the Company: HarmonyCares

Provide primary care to high acuity geriatric patients in their homes with minimal call responsibilities and support from assistants. | Licensed Nurse Practitioner with federal DEA license, board certification, active CPR/BLS certification, and preferably geriatric/home health experience. | Overview Geriatric Chronic Care Management. Full-time NP, Mon - Fri, no weekends or evenings. HarmonyCares has been providing home-based care for over 30 years! Enjoy great benefits, strong salary + work-life-balance! HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us • Competitive Base Salary • Accountable Care Organization • Comprehensive benefit package including 401K with match • Annual stipend for CME and license/association dues • Paid Subscription UpToDate for your tablet and company phone • A+ rated malpractice coverage with tail coverage Additional Benefits • No holidays, no hospital rounds • Minimal call responsibilities • Provide primary care to high acuity patients in their home Monday - Friday • Assistant to support your appointments in select markets • Company Car w/ Driver in select markets Responsibilities The Nurse Practitioners we seek are those who have directly related experience in home health, geriatrics, hospice and primary care. The Nurse Practitioner who wants to practice medicine with a focus on patient care, not volume. We want our clinicians to take the time needed to truly address the patient’s needs. Qualifications • Licensed as a NP in the State where HarmonyCares Medical Group office located • Federal DEA License/eligibility • Geriatric training/experience preferred • Active CPR/BLS Certification • Board Certification Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations. Skills: Acute Care, Basic Life Support (BLS), CPR Certification, Geriatrics, Healthcare Quality, Home Care, Hospice Care, Medical Office, Medicine, Nurse Practitioner, Patient Care, Primary Care, United States Drug Enforcement Agency (DEA) About the Company: HarmonyCares

Conduct comprehensive in-home health risk assessments, diagnose, document patient visits, communicate with care teams, and maintain professional standards. | Active nurse practitioner license with board certification, CPR certification, valid driver’s license, EHR proficiency, and ability to perform physical duties including patient lifting. | Overview HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us • Accountable Care Organization • 401K Retirement Plan • Paid Orientation and Training • Established in 11 states • A+ rated malpractice coverage with tail coverage • No holidays, no hospital rounds More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits. Responsibilities The Nurse Practitioner delivers annual risk assessment in a residential setting or telehealth, within the scope of practice for a Nurse Practitioner, as delegated by the Collaborative Physician. Essential Duties and Responsibilities • Conduct comprehensive in-home health risk assessments to identify all active and chronic disease conditions, as well as determine all physical, mental, and social needs present at the time of the visit • Takes history, examines, determines diagnoses. • Provides written documentation of patient visit, per NCQA standards • Takes patient vital signs, as necessary. • Places case management referrals and communicates with PCP as necessary. • Communicates with patients, caregivers, agency nurses, other providers and vendors as necessary to assure proper diagnosis. • Performs all clinical duties while observing OSHA Universal Precautions • Maintains patient confidentiality • Attends required meetings and in-services and participates in committees, as requested • Participates in professional development activities and maintains professional licenses and affiliations In this role you may work with. . . • Teammates • Physicians • Medical Staff • Patients • Caregivers • Agency Nurses • Providers • Vendors Qualifications Required Knowledge, Skills, and Experience • Active/unrestricted nurse practitioner license to practice in coverage states • Board certification in one of the following: American Nurses Credentialing Center (ANCC), American Association of Nurse Practitioners (AANP) or National Commission on Certification of Physician Assistants (NCCPA) • Active CPR Certification • Current enrollment in Medicare/Medicaid • Must maintain a valid driver’s license and good driving record • Outstanding EHR skills Preferred Knowledge, Skills and Experience • Geriatric training/experience • Skill in teamwork and maintaining effective working relationships with patients, medical staff, and the public Conditions of this role to be aware of. . . • Adaptability to differing weather conditions and patients’ home/residential environments • Full range of body motion including handling/lifting patients. Manual and finger dexterity, eye-hand coordination, normal visual acuity, normal hearing, standing, bending, walking and stair climbing • Regular lifting/carrying items weighing up to 50 pounds • Ability to ride in automobile or van up to 150 miles daily in urban and/or rural settings. Ability to drive, if necessary Posted Min Pay Rate USD $85.00/Visit Posted Max Pay Rate USD $145.00/Visit Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations. Skills: American Nurses Credentialing Center (ANCC), CPR Certification, Case Management, Chronic Disease, Documentation, Driver's License, Geriatrics, Healthcare Quality, Home Care, Hospice Care, Lift/Move 50 Pounds, Manual Dexterity, Medicaid, Medical Diagnosis, Medical Record System, Medicare, National Committee for Quality Assurance (NCQA), Nurse Practitioner, Nursing, Nursing Credentials, OSHA, Patient Confidentiality, Physician Assistant, Primary Care, Professional License, Risk Analysis, Team Player, Telehealth, Vehicle Driving About the Company: HarmonyCares

Conduct comprehensive in-home health risk assessments, diagnose, document patient visits, communicate with care teams, and maintain professional standards. | Active nurse practitioner license with board certification, CPR certification, valid driver’s license, EHR proficiency, and ability to perform physical duties including patient lifting. | Overview HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us • Accountable Care Organization • 401K Retirement Plan • Paid Orientation and Training • Established in 11 states • A+ rated malpractice coverage with tail coverage • No holidays, no hospital rounds More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits. Responsibilities The Nurse Practitioner delivers annual risk assessment in a residential setting or telehealth, within the scope of practice for a Nurse Practitioner, as delegated by the Collaborative Physician. Essential Duties and Responsibilities • Conduct comprehensive in-home health risk assessments to identify all active and chronic disease conditions, as well as determine all physical, mental, and social needs present at the time of the visit • Takes history, examines, determines diagnoses. • Provides written documentation of patient visit, per NCQA standards • Takes patient vital signs, as necessary. • Places case management referrals and communicates with PCP as necessary. • Communicates with patients, caregivers, agency nurses, other providers and vendors as necessary to assure proper diagnosis. • Performs all clinical duties while observing OSHA Universal Precautions • Maintains patient confidentiality • Attends required meetings and in-services and participates in committees, as requested • Participates in professional development activities and maintains professional licenses and affiliations In this role you may work with. . . • Teammates • Physicians • Medical Staff • Patients • Caregivers • Agency Nurses • Providers • Vendors Qualifications Required Knowledge, Skills, and Experience • Active/unrestricted nurse practitioner license to practice in coverage states • Board certification in one of the following: American Nurses Credentialing Center (ANCC), American Association of Nurse Practitioners (AANP) or National Commission on Certification of Physician Assistants (NCCPA) • Active CPR Certification • Current enrollment in Medicare/Medicaid • Must maintain a valid driver’s license and good driving record • Outstanding EHR skills Preferred Knowledge, Skills and Experience • Geriatric training/experience • Skill in teamwork and maintaining effective working relationships with patients, medical staff, and the public Conditions of this role to be aware of. . . • Adaptability to differing weather conditions and patients’ home/residential environments • Full range of body motion including handling/lifting patients. Manual and finger dexterity, eye-hand coordination, normal visual acuity, normal hearing, standing, bending, walking and stair climbing • Regular lifting/carrying items weighing up to 50 pounds • Ability to ride in automobile or van up to 150 miles daily in urban and/or rural settings. Ability to drive, if necessary Posted Min Pay Rate USD $85.00/Visit Posted Max Pay Rate USD $145.00/Visit Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations. Skills: American Nurses Credentialing Center (ANCC), CPR Certification, Case Management, Chronic Disease, Documentation, Driver's License, Geriatrics, Healthcare Quality, Home Care, Hospice Care, Lift/Move 50 Pounds, Manual Dexterity, Medicaid, Medical Diagnosis, Medical Record System, Medicare, National Committee for Quality Assurance (NCQA), Nurse Practitioner, Nursing, Nursing Credentials, OSHA, Patient Confidentiality, Physician Assistant, Primary Care, Professional License, Risk Analysis, Team Player, Telehealth, Vehicle Driving About the Company: HarmonyCares

Provide primary care to high acuity geriatric patients in their homes with minimal call responsibilities and support from assistants. | Licensed Nurse Practitioner with federal DEA license, board certification, active CPR/BLS certification, and preferably geriatric/home health experience. | Overview Geriatric Chronic Care Management. Full-time NP, Mon - Fri, no weekends or evenings. HarmonyCares has been providing home-based care for over 30 years! Enjoy great benefits, strong salary + work-life-balance! HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us • Competitive Base Salary • Accountable Care Organization • Comprehensive benefit package including 401K with match • Annual stipend for CME and license/association dues • Paid Subscription UpToDate for your tablet and company phone • A+ rated malpractice coverage with tail coverage Additional Benefits • No holidays, no hospital rounds • Minimal call responsibilities • Provide primary care to high acuity patients in their home Monday - Friday • Assistant to support your appointments in select markets • Company Car w/ Driver in select markets Responsibilities The Nurse Practitioners we seek are those who have directly related experience in home health, geriatrics, hospice and primary care. The Nurse Practitioner who wants to practice medicine with a focus on patient care, not volume. We want our clinicians to take the time needed to truly address the patient’s needs. Qualifications • Licensed as a NP in the State where HarmonyCares Medical Group office located • Federal DEA License/eligibility • Geriatric training/experience preferred • Active CPR/BLS Certification • Board Certification Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations. Skills: Acute Care, Basic Life Support (BLS), CPR Certification, Geriatrics, Healthcare Quality, Home Care, Hospice Care, Medical Office, Medicine, Nurse Practitioner, Patient Care, Primary Care, United States Drug Enforcement Agency (DEA) About the Company: HarmonyCares

Provide primary care to high acuity geriatric patients in their homes with minimal call responsibilities and support from assistants. | Licensed Nurse Practitioner with federal DEA license, board certification, active CPR/BLS certification, and preferably geriatric/home health experience. | Overview Geriatric Chronic Care Management. Full-time NP, Mon - Fri, no weekends or evenings. HarmonyCares has been providing home-based care for over 30 years! Enjoy great benefits, strong salary + work-life-balance! HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us • Competitive Base Salary • Accountable Care Organization • Comprehensive benefit package including 401K with match • Annual stipend for CME and license/association dues • Paid Subscription UpToDate for your tablet and company phone • A+ rated malpractice coverage with tail coverage Additional Benefits • No holidays, no hospital rounds • Minimal call responsibilities • Provide primary care to high acuity patients in their home Monday - Friday • Assistant to support your appointments in select markets • Company Car w/ Driver in select markets Responsibilities The Nurse Practitioners we seek are those who have directly related experience in home health, geriatrics, hospice and primary care. The Nurse Practitioner who wants to practice medicine with a focus on patient care, not volume. We want our clinicians to take the time needed to truly address the patient’s needs. Qualifications • Licensed as a NP in the State where HarmonyCares Medical Group office located • Federal DEA License/eligibility • Geriatric training/experience preferred • Active CPR/BLS Certification • Board Certification Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations. Skills: Acute Care, Basic Life Support (BLS), CPR Certification, Geriatrics, Healthcare Quality, Home Care, Hospice Care, Medical Office, Medicine, Nurse Practitioner, Patient Care, Primary Care, United States Drug Enforcement Agency (DEA) About the Company: HarmonyCares

Assess patient symptoms via inbound calls, review clinical test results, and educate patients on health maintenance and follow-up. | Must be a graduate RN with a valid license, able to obtain multi-state licenses, have continuing education, medical terminology knowledge, and EHR proficiency. | A company is looking for a Clinical Triage Nurse, RN. Key Responsibilities • Assess patient symptoms and provide appropriate medical advice during inbound calls • Review clinical test results and summarize findings for provider review • Educate patients on health maintenance, disease prevention, and necessary follow-up steps Required Qualifications, Training, and Education • Graduate of an accredited nursing education program as a Registered Nurse • Current valid RN license, with the ability to obtain licenses in service states within 6 months • Satisfactory completion of required nursing continuing education • Strong comprehension of medical terminology and pharmaceuticals • Demonstrated proficiency in using electronic health records (EHR) systems

Manage and document member complaints, track and report issues, escalate as needed, and identify trends to improve member satisfaction. | High school diploma, 3-5 years customer service experience, strong communication skills, proficiency with computers and software, and ability to coordinate activities under tight timelines. | OverviewHarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.Our Shared Vision - Every patient deserves access to quality healthcare.Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.Why You Should Want to Work with UsHealth, Dental, Vision, Disability & Life Insurance, and much more401K Retirement Plan (with company match)Tuition, Professional License and Certification ReimbursementPaid Time Off, Holidays and Volunteer TimePaid Orientation and TrainingDay Time Hours (no holidays/weekends)Great Place to Work CertifiedEstablished in 11 statesLargest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits. ResponsibilitiesThe Member Feedback Coordinator - Specialty Programs is responsible for overseeing member complaints for the Complete Health Assessment (CHA) team. The Member Feedback Coordinator - Specialty Programs, will be responsible for ensuring that all member complaints are addressed, tracked, and reported as required by the health plan contracts.Essential Duties and ResponsibilitiesReceive and document member complaints that are obtained live, through email, or from recorded voice mailIntake and document live member complaints throughout the workday Monitor email and voice mail to follow up with members who have a complaint or concernTrack all member complaints in required tracking tool Generate ad hoc and scheduled complaint reportsEscalate complaints according to organization Compliance requirementsMaintain strict confidentiality when managing complaintsIdentify complaint trends and offer suggestions to prevent future member complaints related to identified trends. In this role you may work with. . .Compliance Department CHA Clinical TeamCHA Operations Team CHA Call CenterMembersPCP Offices Health plansQualificationsRequired Knowledge, Skills, and ExperienceHigh School Degree3-5 years of Customer Service ExperienceExcellent verbal and written communication skillsProficiency in personal computer use, including e-mail, clinical, word processing, spreadsheet and presentation softwareAbility to coordinate complex activities across functional lines of operations, under tight timelinesMust be able to relate professionally and positively to physicians, providers and staff with excellent communication,Preferred Knowledge, Skills and ExperienceBachelor's degreeHealthcare ExperienceOutbound Dialer ExperiencePosted Max Pay RateUSD $24.14/Hr.Posted Min Pay RateUSD $18.61/Hr.Pay TransparencyIndividual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.NoticeHarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.

Conduct telephonic outreach to patients and healthcare providers to enroll eligible patients into the HarmonyCares program and build relationships with community providers. | Requires 2+ years in sales, patient engagement, community outreach or customer service preferably in healthcare, proficiency in Microsoft Office, strong communication and documentation skills, and an engaging personality. | Overview HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us • Health, Dental, Vision, Disability & Life Insurance, and much more • 401K Retirement Plan (with company match) • Tuition, Professional Licensure, and Certification Reimbursement • Paid Time Off, Federal Holidays, and Volunteer Time Off • Paid Orientation and Training • Day Time Hours (no holidays/weekends) • Great Place to Work Certified • Established in 11 states • Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today! More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits . Responsibilities The Community Engagement Specialist works individually and is accountable for enrolling eligible patients into the HarmonyCares program. This position will work collaboratively with a Community Account Executive, to outreach physician offices and healthcare facilities, and schedule appointments to present the HarmonyCares program. Essential Duties And Responsibilities • Conduct thorough research to understand patient's healthcare needs, healthcare utilization and best number to call • Conduct telephonic outreach to eligible patients and caregivers to explain and enroll patients into the HarmonyCares program • Conduct telephonic outreach to physician offices, hospitals and skilled nursing facilities to help engage their patients into the HarmonyCares program • Understand HarmonyCares program in depth, explain the program to patients, caregivers and providers and handle objections creatively • Build relationships with community providers and facilities and collaborate with a cross-functional team to ensure delivery of a great patient experience • Leverage electronic tools, spreadsheets and reports to facilitate research, identify innovative approaches, and document and present your plans and progresS • Meet or exceed established monthly engagement targets Qualifications Required Knowledge, Skills and Experience • Associates degree, or 3+ years of progressive career growth • 2+ years of related experience in sales, patient engagement, community outreach or customer service, preferably in the medical/healthcare industry • Proficiency in Microsoft Excel, Word, and PowerPoint • An engaging personality. Great active listening, written and verbal communication skills • Detail oriented with excellent documentation skills. Organized and responsive with great follow-up • Compassion, an interest in people and a professional presentation and demeanor at all times • Curious and a continuous learner, a passion for solving problems with a get-it-done attitude Preferred Knowledge, Skills And Experience • Bilingual in Spanish, Mandarin or other language a big plus • Contact center experience a plus • Comfort with CRM and EMR tools a plus Posted Max Pay Rate USD $82,000.00/Yr. Posted Min Pay Rate USD $68,000.00/Yr. Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations. Notice HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.