Hard Rock Digital

Manage and optimize revenue performance, develop commercial strategies, analyze market trends, collaborate cross-functionally, and deliver actionable insights to leadership. | 5+ years in VIP, CRM, revenue management or analytics with strong SQL, Tableau/Power BI, Excel skills, excellent communication, and a data-driven mindset. | What we are building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? The Manager – Revenue VIP Operations will be responsible for driving revenue performance across multiple regulated U.S. markets for both Hard Rock Bet Casino and Sportsbook. This role blends commercial strategy, analytical expertise, and deep market insight to optimize performance, promotions, and player reinvestment across diverse state environments. You’ll be at the intersection of data and decision-making, ensuring promotions, bonuses, and VIP operations hit the right note — maximizing revenue while delivering a world-class player experience. Key Responsibilities: Revenue Optimization & Strategy Manage the revenue performance across multiple state markets and both verticals (Casino and Sportsbook). Develop and execute strategies that optimize retention, promotions, and player reinvestment to drive profitability. Identify state-specific trends and opportunities based on player behaviour, competition, and regulatory nuances. Partner with Business Intelligence teams to produce forecasts, performance analyses, and revenue models that inform decision-making. Market Insights & Growth Lead commercial performance reviews, highlighting key growth levers and potential risks. Support new market launches, ensuring local promotional and commercial strategies align with state dynamics. Monitor competitive activity to ensure Hard Rock Bet maintains a distinctive edge in player engagement and value. Cross-Functional Collaboration Collaborate closely with CRM, Marketing, Product, VIP and Operations teams to ensure alignment between commercial strategies and player experiences. Partner with Compliance teams to ensure all promotional and commercial activities are fully compliant with each state’s regulations. Work with Trading and Commercial teams to fine-tune margins, segment players, and maximize revenue opportunities. Analytics & Reporting Develop and maintain dashboards and reporting frameworks that track key KPIs — including GGR, NGR, ARPU, Reinvestment. Deliver actionable insights to senior leadership on performance trends, campaign outcomes, and optimization opportunities. Drive continuous improvement by leveraging data to refine commercial strategies and player engagement initiatives. What are we looking for? 5+ years of experience in VIP, CRM, revenue management or commercial analytics, ideally within iGaming, sports, entertainment, or other performance-driven industries. Strong analytical skills with experience in SQL, Tableau/Power BI, and Excel. A self-starting, curious mindset with exceptional attention to detail and a drive to understand the "why" behind the numbers Excellent communication and reporting skills, with the ability to present insights and recommendations to senior stakeholders, including executive teams. Detail-oriented and proactive, with a strong sense of accountability, ownership, and a bias for action. Analytical mindset with the ability to interpret data and make data-driven decisions related to performance and user engagement Entrepreneurial spirit, collaborative mindset, and a deep desire to innovate and make an impact. Genuine enthusiasm for sports, gaming, and the Hard Rock culture of music and entertainment. Player-first mindset with a passion for delivering unforgettable experiences. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and annual performance bonus Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunities for growth within a rapidly expanding digital division Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Oversee strategic and operational planning, execution, and communication for the Technology organization, including headcount, budgeting, and roadmap management. | Bachelor's degree in a relevant field, 8+ years in technology operations or engineering leadership, strong organizational and communication skills, with preferred MBA and experience in gaming or consumer technology. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are seeking a Director of Engineering Planning and Operations to partner directly with the SVP of Technology. This senior leader will oversee the planning, execution, and operational rhythm of the Technology organization — ensuring strategic alignment across engineering, data, and platform teams. This role is the connective tissue of the Technology function. You’ll drive the annual and quarterly planning process, coordinate execution of the technology roadmap, oversee headcount and hiring operations, support capitalized project tracking, and establish mechanisms for effective communication and accountability. You’ll act as a trusted operational partner to the SVP of Technology, helping the organization run smoothly, scale effectively, and deliver consistently. What are we looking for? Strategic & Operational Leadership: Partner with the SVP of Technology to define and execute strategic and operational priorities. Drive organizational planning processes — annual, quarterly, and ongoing — ensuring initiatives align with business goals. Establish and maintain the technology operating cadence: leadership meetings, roadmap reviews, and cross-functional syncs. Track progress on key initiatives and ensure accountability across engineering and supporting teams. Organizational Planning & People Operations: Oversee headcount planning and hiring processes for the Technology organization, ensuring alignment with company growth and budget. Collaborate with Recruiting, Finance, and People teams to forecast staffing needs and support onboarding and team integration. Partner with functional leads to ensure teams are resourced effectively for roadmap execution. Drive communication and visibility into organizational priorities, metrics, and performance. Financial & Capital Planning: Support capitalized project tracking and ensure compliance with financial requirements. Collaborate with Finance and the VP of Technical Operations on forecasting, spend tracking, and ROI analysis for technology initiatives. Improve transparency into cost management, productivity, and technology investment outcomes. Technology Roadmap & Execution Rhythm: Coordinate roadmap reviews and cross-functional alignment sessions between Engineering, Product, Data, and Operations. Track execution progress against key initiatives, proactively identifying risks and surfacing solutions. Support portfolio reporting, dashboards, and KPI tracking to inform strategic decision-making. Facilitate decision-making for resource prioritization and sequencing across initiatives. Executive Communication & Governance: Develop executive presentations, progress reports, and leadership updates that translate technical progress into business insight. Ensure consistent communication of goals, outcomes, and progress to leadership stakeholders. Lead preparation for quarterly reviews, board updates, and key operational meetings. What are we looking for? Bachelor’s degree in Engineering, Business, Computer Science, or a related field. 8+ years of experience in technology operations, program management, or engineering leadership roles. Strong understanding of software development organizations, product lifecycles, and roadmap management. Proven experience partnering with senior technology leaders in a fast-paced environment. Demonstrated ability to manage cross-functional planning, budgeting, and headcount processes. Excellent organizational, analytical, and communication skills. Preferred Qualifications MBA or Master’s degree in a technical or business discipline. Experience in gaming, digital entertainment, or large-scale consumer technology organizations. Background in capitalized project governance or technology financial management. Experience managing large-scale planning or portfolio management functions in a technology org. Familiarity with Agile methodologies, OKR frameworks, and operational performance tracking. Executive presence and the ability to communicate clearly at all organizational levels. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Develop and maintain backend pricing systems for sportsbook, collaborate with quantitative analysts, and improve system scalability and latency. | 8+ years engineering experience with deep Python backend skills, cloud deployment, database and messaging system expertise, and strong communication. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space — ready to join us? What's the position? We are looking for a Senior Backend Engineer to join our new Quantitative Sports team. As a Senior Engineer you will play a critical role in the development and maintenance of the backend aspects of the pricing system for our sportsbook and work alongside our quantitative analysts to deliver our in-house pricing solution. This position will be able to come in and have a lot of ownership of the shape of the backend implementation. Because we operate with a startup mindset, we will be reliant on your technical skill, but also your passion and ownership over all aspects of your work. Key Responsibilities: Significantly contribute to efforts on a scalable platform designed to perform reliably under intense user and data load Be a contributor in architecture discussions regarding the pricing platform Be a contributor to the drive to reduce the latency within the system Ensure a full testing structure is in place to create confidence and resilience in the system Foster team collaboration and knowledge sharing Work closely with the quantitative developers to ensure best practices and alignment within the wider department Build operational tools and applications to support teams as required What are we looking for? Minimum 8+ years of engineering experience Deep proficiency in Python, especially around backend development Experience working in a low-latency platform Experience of working in a multi-feed ingestion architecture Experience with Micro-Service and Service oriented architectures Experience in deploying and managing cloud-based systems and infrastructure (AWS) Experience with different databases: Relational (Postgres, MySQL, etc) Analytical (Snowflake, Clickhouse) Strong knowledge of messaging systems (Kafka, RabbitMQ) and pipeline architecture Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders Self-driven, meticulous, and ability to prioritize in a complex and fast-paced environment Qualifications: Bachelor’s Degree (or higher) in Engineering, Computer Science or other related scientific, technical or business discipline Minimum of 8 years job related experience Preferred: Experience within the sports betting industry Understanding of pricing engines, trading algorithms, or live odds generation. Strong interest in sports and sport analytics Knowledge with game state feeds such-as Radar & Genius What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Lead and manage a product design team to create engaging user experiences for online casino products, collaborating with cross-functional teams and driving design strategy. | 10+ years product design experience including leadership, expertise in UX/UI design and Figma, iGaming industry experience, strong communication and organizational skills. | What we’re building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team passionate about learning, operating, and creating innovative products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we always act authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps into a brand known worldwide as a leader in gaming, entertainment, and hospitality. We’re bringing that legacy into the digital space—ready to join us? What’s the position? We are looking for a Product Design Manager to join our Casino team. You will lead design and delivery of essential user experiences, and workflows for the Casino (Lobby, tournaments, jackpots, categories, widgets and more) that enhance player discovery and engagement. This role is for a design leader who excels at both strategic oversight and hands-on execution. You'll manage a small, high-performing team of product designers, guiding them to create intuitive, elegant, and accessible user experiences that meet our high standards and enhance the features our customers already love. You'll be a key contributor leveraging your deep understanding of user needs and design principles to create intuitive and engaging experiences. We're looking for a passionate and flexible leader who thrives in a fast-paced startup environment. You'll be an example of cross-functional collaboration, foster a growth mindset, and maintain high design integrity throughout all end-to-end design efforts. This role requires previous online casino or iGaming industry experience to work effectively with cross-functional teams. Key responsibilities: You'll be part of a rapidly growing team, reporting to the Product Design Director, and will collaborate closely with cross-functional partners across Product, Engineering, and Marketing. Optimize casino user flows and drive significant improvements focusing on enhancing usability and player engagement. Lead and mentor Casino product designers, fostering a culture of design excellence, collaboration, and continuous professional growth. Guide your team through changes and uncertainties while keeping them motivated, aligned, and inspired while effectively managing resources, workloads, and project timelines. Lead design planning and execution for complex user journeys, offering hands-on guidance to designers. Build strong partnerships with product managers, engineers, and other stakeholders to shape design strategies that directly achieve business goals. You'll act as a central point of contact across Product and Tech, ensuring clear communication and tracking of project dependencies and milestones. Advocate and integrate user research, testing, and data analysis to inform design decisions and champion user needs throughout the product development process. Offer clear, actionable feedback and direction to the casino design team, ensuring high-quality output and fostering a culture of continuous improvement through regular design reviews. Translate complex business problems into inspiring creative opportunities through storytelling. Advocate for and contribute to the design system, ensuring consistent and scalable user experiences across casino. Continuously explore and implement innovative visual and interaction design approaches, setting new standards for quality and player engagement for casino. Provide balanced and thoughtful decision-making, actively participating in the design process, and offering strategic and practical input to ensure exceptional design solutions. Define and communicate a cohesive design strategy that aligns with company objectives, ensuring seamless and consistent UX across an interconnected suite of products. Your Domain of Influence A general overview of how your time and talents will be invested. However, proportions may ebb and flow depending on the masterpiece you’re creating. Team Management & Development - (30%) Cross-Collaboration & Influence - (30%) Design Delivery & Execution - (30%) Strategic Leadership - (10%) What are we looking for? Experience in online casino, iGaming, or gaming digital entertainment. 10+ years of product design experience, with 1-3+ years managing, leading and mentoring designers in a cross-functional product environment. Must have a robust portfolio demonstrating your past design work and deliverables designing and shipping features in high scale consumer environments, including design leadership approach/impact examples. Mastery of Figma, and other similar design tools. Expertise in UX/UI design principles and methodologies, including visual design, interaction design, information architecture, and prototyping. Clear, compelling communicator who can drive alignment and momentum across diverse disciplines to articulate design decisions. Experience working with multiple direct reports supporting their careers, managing their performance, and finding opportunities for growth. Experience utilizing research and data to inform design decisions. Strong systems thinking and experience shaping cohesive experiences across multiple touchpoints and product surfaces. Demonstrated experience in adopting and contributing to a design system, including partnering with engineering. Knows how to manage multiple priorities, break large projects into manageable pieces and utilize Jira, or similar, to communicate that level of effort. Strong organizational skills and attention to detail ensuring work communicates clearly. Impeccable execution and care for all aspects of design, from conceptual thinking to motion and visual design. Experience working in a highly iterative, collaborative environment where people share work daily. What’s in it for you? We offer our employees more than just competitive compensation and benefits. Our team benefits include, but are not limited to: Flexible vacation allowance. Remote or Hybrid Flexibility: Enjoy the flexibility of remote work, with opportunities for in-person collaboration at our Austin headquarters at least twice a year, or a hybrid arrangement. Innovative Environment: Join a team that thrives on pushing boundaries. Growth Opportunities: As we scale, your role will evolve, providing you with unlimited opportunities for personal and professional growth. Diverse and Inclusive: Join a team that values diversity, inclusivity, and embraces varied perspectives. Backing of a globally recognized brand and enterprise-level resources Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where, regardless of background or beliefs, you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

Respond to and resolve escalated casino incidents, monitor live environments, test new games, and assist with regulatory compliance. | At least one year casino gaming experience, proficiency with operational software and data visualization tools, excellent communication and customer service skills, and ability to work flexible hours including remotely. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? Provide support to respond, investigate and resolve escalated casino incidents and service requests through the internal Service Management system and other communication channels. Escalate directly to other internal support teams or 3rd party suppliers when required. Work with the Casino Operations Manager to communicate any technical malfunctions with the product. Participate in testing new games, features, and updates to ensure functionality and user experience meet quality standards. Proactive monitoring of live production environments and games. Monitor transactions and gameplay patterns for potential fraud or risk, taking appropriate action when necessary. Identify 3rd party platform problems and communicate as necessary, both internally and externally. Speedily interpret and process data from various sources in a fast moving and changing environment. Assist with regulatory compliance to ensure that gaming operations abide by all jurisdictional requirements What are we looking for? Casino gaming experience of more than one year and a passion for the industry. Detail-oriented with a proactive approach to problem-solving. Able to work in a flexible and remote environment. Able to work flexible hours, including evenings, weekends, and holidays. Excellent communication skills, both written and verbal. Proficient in operational software such as JIRA, Monday, Salesforce, etc. Have excellent interpersonal and customer service skills. Exceptional written and verbal communication skills. Experience with data visualisation tools such as PowerBi or Tableau. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits includes: Competitive compensation and comprehensive benefits Hybrid and Remote work Flexible vacation allowance Start up culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

Analyze CRM experiment results, conduct A/B and multivariate testing, provide strategic marketing recommendations, and communicate insights to stakeholders and leadership. | 3-5 years data analyst experience, strong SQL and statistical analysis skills, experience with visualization tools, strong communication, and preferably a degree in a quantitative field. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us? What's the Position? We are looking for a Senior Data Analyst to join our quickly growing CRM team, whose primary focus will be analyzing results from various CRM experiments and providing strategic recommendations. Key Responsibilities: • Partner with the Testing & Innovation team to thoroughly understand test methodology, objectives and implementation protocols • Conduct sophisticated analysis of test results to identify incremental lift, using advanced segmentation techniques and behavioral insights • Lead comprehensive A/B testing analysis, identifying statistically significant patterns and actionable insights • Design and execute complex, multi-variate test analyses that address ambiguous business questions • Translate analytical findings into strategic marketing recommendations and propose data-driven future testing opportunities • Communicate complex analytical insights to marketing stakeholders in accessible, actionable formats • Deliver compelling presentations of analytical findings and strategic recommendations to executive leadership What are we looking for? • Three to five years of experience as a data analyst, including development of new analytic frameworks • Experience with A/B testing and experimentation • Strong proficiency in SQL • Extremely strong analytic thinker • Some experience with at least one visualization tool such as Tableau, Looker or Power BI • Knowledge of analytics tools such as Amplitude or Mixpanel is a plus • Strong communication and presentation skills • Extensive knowledge of quantitative analysis and statistical methods • A degree in Mathematics, Statistics, Computer Science, Engineering, or a related area of study • Experience in a gambling-related business is a plus • Experience conducting analysis of CRM, monetization, cross-sell or retention is a plus • Knowledge of sports betting, online casino, or related areas is a plus What's in it for you? • Full remote work • Competitive pay and benefits • Start-up culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where, regardless of background or beliefs, you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer).

Lead and execute complex casino digital projects, manage dependencies and risks, build delivery frameworks, and mentor project teams. | 10+ years project/program management in digital or gaming, strong software delivery and agile knowledge, executive communication, and leadership experience. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? As Director - Casino PMO you’ll sit alongside Business, Product, and Engineering leadership, shaping strategy and personally owning the execution of the most critical, complex initiatives. You’ll be the maestro of delivery in our Casino division orchestrating dependencies, clearing blockers, driving timelines, and delivering outcomes that hit the high notes. Lead from the Front Personally drive the most complex and business-critical projects in the Casino roadmap. Get deep into the details: RAID management, iteration planning, stakeholder comms, risk mitigation. Unblock teams, keep the rhythm tight, and ensure every milestone lands perfectly. You’re not managing from the sidelines - you’re on the field, calling the plays. Own the Execution Partner with Business, Product, and Engineering leaders to translate strategy into an executable delivery plan for key, high visibility projects. Manage dependencies, risk, and alignment across cross-functional teams. Bring visibility to roadmap progress, capacity, and predictability - no surprises, no noise. Be fully accountable for delivering the roadmap on time and in tune. Build Delivery Excellence Define and embed best-in-class delivery frameworks and processes. Roll out and own delivery tooling (Jira, Confluence, dashboards, resource tracking). Make delivery data sing. KPIs, velocity, predictability, throughput, and performance metrics all at your fingertips. Bring consistency, clarity, and quality across every team. Lead People & Partnerships Build and mentor a small, expert team of Project and Programme Managers. Create a culture of ownership, collaboration, and accountability. Partner with the PMO to shape delivery standards across Hard Rock Digital. Drive results with third-party partners, integrations, and vendors — ensuring seamless delivery. Shape the Future Play a key role in M&A activity, new feature launches, and never-before-seen experiences in online casino gaming. Deliver projects that redefine what players expect — in speed, innovation, and experience. Be part of a leadership team that’s building the next chapter of Hard Rock’s legendary story. What are we looking for? 10+ years of project or programme management experience in fast-paced digital or gaming environments, ideally with casino/online gaming exposure. Proven track record: you’ve led complex, multi-stream projects, taken ownership end-to-end, not just oversight. You combine strategic vision with execution mastery: comfortable at the portfolio level, but just as comfortable in the execution weeds. Deep technical fluency: you understand software delivery, agile/hybrid frameworks, resource planning, risk & dependency management. Exceptional communicator and influencer: you bring people together, drive alignment, command attention at the exec level and stay grounded in execution reality. Tools and metrics savvy: you’ve designed or run delivery reporting, dashboards, tooling for transparency, velocity, throughput. Leadership presence plus “get-in-and-get-it-done” mindset. You don’t just plan, you deliver and hold your team to delivery excellence. Experience building or scaling a project management team is a major plus. Key Outcomes The Casino/Gaming roadmap is crystal-clear, transparent, and delivered on time. Complex initiatives progress on schedule, with minimal surprises, critical risks proactively managed. Delivery metrics (predictability, throughput, resource utilisation) are visible, reliable and talked about with confidence. Stakeholders trust delivery, teams have clarity, blockers are rare, and the culture is one of execution excellence. You’re not just leading - you’re driving. You are the engine of delivery for our department. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits. Start-up culture backed by a secure, global brand. Flexible vacation allowance. Internal growth and development. Roster of Unique We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

Design, scale, and secure hybrid-cloud infrastructure and automate CI/CD pipelines for a regulated gaming platform. | 7+ years in DevOps/SRE roles with expert AWS, Kubernetes, Terraform, scripting, CI/CD, security, and mentoring experience, plus AWS certification preferred. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are looking for a Senior Engineer - DevOps to join our growing Product & Technology organization at Hard Rock Digital. As a Senior Engineer, you will take a lead role in designing, scaling, and securing our next-generation gaming and entertainment platforms. You’ll architect and drive delivery of highly available, compliant, and automated hybrid-cloud infrastructure spanning AWS, on-premises systems, and third-party platforms in regulated environments. This role demands deep technical expertise, strategic thinking, and the ability to mentor and influence others across engineering disciplines. You’ll set the technical vision for software delivery, infrastructure automation, and reliability—helping define and evolve best practices that shape the foundation of Hard Rock Digital’s cloud ecosystem. What will you do? As a Senior Engineer - DevOps, you will: Architect and implement scalable AWS and hybrid cloud infrastructure using Terraform/Terragrunt and related Infrastructure as Code tools. Design, build, and optimize highly available containerized environments leveraging EKS, Kubernetes, and Docker. Lead the automation strategy for CI/CD pipelines (TeamCity, GitHub Actions, ArgoCD, and similar), ensuring fast, secure, and reliable software delivery across environments. Champion security by design, implementing guardrails, identity/access controls, and compliance-driven automation across infrastructure layers. Collaborate cross-functionally with development, SRE, QA, security, and operations teams to improve system reliability, scalability, and developer efficiency. Mentor junior engineers and help establish engineering best practices for infrastructure automation, cloud adoption, and operational excellence. Drive continuous improvement in deployment processes, system resilience, and cost optimization across multiple environments. What are we looking for? We’re seeking an experienced engineer who thrives on solving complex, large-scale infrastructure challenges and driving meaningful technical impact. You should be comfortable taking ownership of architecture and implementation decisions while helping elevate the DevOps discipline across the organization. The ideal candidate will have: 7+ years of experience in DevOps, Site Reliability Engineering, or similar roles. Expert-level knowledge of AWS services and cloud-native architectures (multi-account setups, VPC design, IAM policies, networking). Strong experience with Kubernetes (EKS preferred), Docker, and Helm for container orchestration and management. Advanced Infrastructure as Code (IaC) expertise using Terraform/Terragrunt, with deep understanding of modular design and reusability. Proficiency in scripting and automation using Python, Bash, or other relevant languages. Experience leading CI/CD initiatives and designing scalable delivery pipelines with GitHub Actions, ArgoCD, or comparable tools. Strong understanding of observability practices and performance monitoring frameworks (Prometheus, Grafana, ELK/EFK, Datadog, etc.). Comprehensive knowledge of networking, security hardening, and compliance in regulated industries. Experience mentoring engineers and influencing technical direction in cross-functional teams. AWS Professional Certification (Solutions Architect, DevOps Engineer, or SysOps Administrator) strongly preferred. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits. Start-up culture backed by a secure, global brand. Flexible vacation allowance. Internal growth and development. Roster of Unique We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

The Senior AML Investigations Analyst will conduct in-depth investigations into potential suspicious activities and recommend appropriate actions based on their analysis. They will also manage case files and draft SAR narratives while collaborating with internal and external stakeholders. | Candidates should have a Bachelor's Degree and at least 4 years of AML/BSA experience in relevant industries. Strong investigative skills and knowledge of the gaming industry's regulations are essential, along with the ability to thrive in a fast-paced environment. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known to the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? Our Senior Anti-Money Laundering (AML) Investigations Analyst will be an integral part of our Compliance Team, reporting to the AML Investigations Manager. The Senior AML Investigations Analyst will primarily provide timely review and analysis of AML and fraud incident reports escalated to Compliance by various business lines for consideration of Suspicious Activity Report (SAR) filings. As a Senior AML Investigations Analyst, you will be responsible for: Conducting in-depth investigations related to potential suspicious activity and recommending SAR, CAR, or No-SAR decisions based on analysis. Gathering supporting documentation from internal systems, business lines, and external sources to assess the nature of the activity. Identifying patterns and trends to support investigation narratives. Managing thorough and organized case files, showing investigation steps, analysis, and conclusions. Drafting clear, concise, and well-supported SAR narratives consistent with regulatory expectations and internal standards. Working with internal stakeholders including AML, Fraud, Risk, Customer Service, and Trading, to ensure thorough incident reporting. Working with external stakeholders including state regulators to provide necessary support and supporting documentation and evidence when required. Assisting in the development and enhancement of AML policies, procedures, and internal controls. Ensuring reports are submitted in a timely manner. Providing mentorship and guidance to analysts. Any other job-related duties as assigned What are we looking for? Superior written and verbal communication skills. This position places a premium on the ability to prepare thorough, concise, well organized, professional written products for external stakeholders. The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for the AML/BSA, sports, and casino gaming industries. Make informed decisions on detailed analysis and findings. Qualifications: Bachelor’s Degree and at least 4 years of AML/BSA experience in the Casino, Fintech, or Banking Industry or an equivalent combination of education and relevant work experience. CAMS, CFE, or similar certification is a plus. Previous experience with back-office payments processing, and fraud is preferred. Strong investigative skills, sound judgement, and the ability to review and interpret financial data and activity, in order to make accurate decisions and provide sound recommendations based on available evidence. Analytical skill set, with the ability to communicate effectively. Strong interpersonal skills. Strong knowledge and understanding of the BSA and the rules and regulations of the gaming industry. The ability to adapt to changing priorities and to thrive in a fast-paced work environment. Previous experience in customer verification, customer due diligence, and enhanced due diligence is preferred but not essential. Excellent Microsoft Excel skills. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits. Start-up culture backed by a secure, global brand. Fully remote position. Opportunity to shape and develop risk-based AML policies and procedures. Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

Lead and mentor a BI analyst team to deliver actionable insights for sportsbook performance, manage operations, and collaborate with data engineering and leadership. | Senior-level BI management experience with strong leadership, technical BI tools expertise, sports betting market knowledge, and excellent communication skills. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are looking for a dynamic and insight-driven Manager to lead our Sportsbook BI function. Reporting to the Director of Sportsbook BI, this role is focused on developing the capabilities and outputs of our existing team, with a strong emphasis on mentoring, insight generation, and helping the Sportsbook leadership team see beyond surface-level reporting. The ideal candidate will combine technical expertise with strong leadership and stakeholder engagement skills. They will ensure the BI team delivers high-quality, actionable insights that influence decision-making, highlight opportunities, and improve the overall sportsbook performance. You will: • Lead and mentor a team of analysts, providing guidance, support, and development opportunities. Conduct regular 1-2-1s, performance reviews, and upskilling initiatives to ensure the team's growth and efficiency; • Leverage a wide array of data technologies (including but not limited to Snowflake, Databricks, Tableau, PowerBI, Amplitude, Python, R, AI models, etc.) to understand and diagnose business performance; • Oversee the day-to-day operations of the team, ensuring effective allocation of resources and prioritization of tasks, and achievement of KPIs; • Forge key relationships across the business, particularly in departments such as Data Engineering, to influence the data roadmap and optimize our BI infrastructure; • Ensure the team proactively monitors business performance indicators and communicates timely alerts to stakeholders when notable changes occur, with supporting analysis and context; • Work with the Director of Sportsbook BI to foster a culture of technical excellence, curiosity and continuous learning to elevate the standard of analytics across the business. What are we looking for? We are looking for highly motivated individuals with a mix of sports betting knowledge and technical acumen, ready to make an immediate impact from day one. As there is an existing team of analysts to lead, you will be principally assessed on your ability to deliver effective performance management, though demonstration of your technical skills and knowledge of the US sports betting market will also be advantageous. You will be analytical, mathematically minded and detail orientated, with strong communication and presentation skills. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: • Competitive pay and benefits • Flexible vacation allowance • Flexible work from home or office hours • Startup culture backed by a secure, global brand • Opportunity to help shape the future strategy of the Sportsbook Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Design and maintain scalable data pipelines and infrastructure, optimize data storage, support AI/ML initiatives, and mentor junior engineers. | 3+ years data engineering experience with strong Java skills, knowledge of distributed systems and databases, and a relevant bachelor's degree. | What are we building? Hard Rock Digital is pioneering the future of online gaming, aiming to become the world's premier sportsbook, casino, and social gaming company. We're building a passionate team dedicated to creating innovative products and technologies that serve millions of consumers. Rooted in the legacy of Hard Rock and the Seminole Tribe of Florida, we're extending our leadership in gaming, entertainment, and hospitality into the digital realm. What’s the position? We're seeking a Senior Backend Engineer to join our growing data engineering team. In this role, you'll be an important technical contributor, supporting our technology, operations, and business needs. You'll work with large distributed datasets, implement and maintain data infrastructure, and apply your expertise in Java and data engineering to drive our success. As we expand our AI capabilities, you'll also have opportunities to build data pipelines that support machine learning models and AI-driven features. Key Responsibilities Design, develop, and maintain scalable data pipelines and infrastructure Optimize data storage and retrieval systems for performance and reliability Collaborate with cross-functional teams to deliver data-driven solutions Implement best practices for data governance, security, and quality Provide technical guidance and mentorship to junior engineers when opportunities arise Support AI/ML initiatives by building robust data infrastructure for model training and inference Design and implement real-time data streaming solutions for AI-powered features What are we looking for? Strong experience with Java, including: Proficiency in identifying and resolving performance issues Experience with memory management and garbage collection optimization Good understanding of distributed and event-driven systems: Experience with Kafka or similar streaming services Familiarity with message queues and pub/sub protocols (e.g., SQS, SNS) Strong knowledge of relational and NoSQL databases: Experience with Snowflake and/or Clickhouse Experience with DynamoDB or similar NoSQL solutions Ability to explain database strengths and trade-offs 3+ years of experience in data engineering roles Bachelor's degree in Computer Science, Engineering, or a related field Nice-to-Have Skills Knowledge of analytical database platforms Python proficiency for Airflow or batch jobs AWS suite expertise Experience with Terraform and Kubernetes Proficiency in vector search systems utilizing Elasticsearch or OpenSearch Familiarity with CI/CD pipelines and DevOps practices Knowledge of NFL and/or NBA, including understanding of relevant statistics and data sources for these leagues Preferred AI/ML Knowledge Understanding of AI/ML concepts and how they integrate with data engineering workflows Experience building data pipelines that support machine learning model training and inference Knowledge of AI agents and autonomous systems, including data requirements and infrastructure needs Experience with vector databases and embedding storage for AI applications Understanding of real-time data processing requirements for AI-powered features like personalization and recommendations Knowledge of data preprocessing techniques for machine learning workloads Experience with streaming data architectures that support real-time AI decision making Familiarity with AI model serving infrastructure and data flow optimization What's in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Startup culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer).

The Coordinator will execute customer conversion, retention, and reactivation messaging strategies while ensuring quality and consistency in messaging content. They will coordinate marketing and promotional materials to meet established deadlines. | Candidates should have 2+ years of experience in CRM within the online gaming or sportsbook industry and proficiency in CRM software and data analysis tools. Strong analytical, communication, and project management skills are essential for success in this role. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates with a passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? Reporting to the CRM Casino Manager, as a vital member of the promotion and CRM team, you'll help expand Hard Rock Digital's business across multiple jurisdictions. Working hand in hand with the product, marketing, commercial, operations, data and regulatory teams, you will combine your outstanding knowledge of the online gaming customer and experience to play a leading role in driving forward the future growth and direction of the business. Responsibilities for this role include: Execute customer conversion, retention and reactivation messaging and engagement strategies Coordinate both pre-planned and real-time messaging to align with customer needs and business objectives Handle the day-to-day execution of messaging content to ensure quality and consistency Review and validate all copy and graphic materials for accuracy and quality upon receipt Ensure all marketing and promotional materials are accurately and timely deployed to meet established deadlines What are we looking for? In this team, we need people who have a deep understanding of real money online gaming customers, the games, promotions and product features that produce ongoing world-class customer experiences, what the key competitors are up to and the wider market trends. To be successful in this team, you will have: 2+ years of experience in CRM in the online gaming or sportsbook industry. Proficiency in CRM software (e.g. Braze, Optimove), email marketing platforms, and data analysis tools. Strong ability to analyze data, generate insights, and make data-driven decisions. Excellent written and verbal communication skills to interact with customers and internal teams. Strong project management skills with the ability to manage multiple campaigns and initiatives simultaneously. Understanding of customer needs and behaviors to create personalized and impactful CRM strategies. Ability to identify issues and implement effective solutions quickly. Team Player: Ability to work collaboratively with cross-functional teams to achieve common goals. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits includes: Competitive compensation and comprehensive benefits Hybrid and Remote work Flexible vacation allowance Start up culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

As a Junior Creative Designer, you will design high-impact visual assets for marketing campaigns to drive new player sign-ups. You will collaborate with the Creative Strategists and Performance Producers to create engaging designs that adhere to brand and compliance standards. | The ideal candidate should have 1-3 years of graphic design experience and a strong portfolio showcasing digital design skills. Mastery of Adobe Creative Suite is essential, along with a foundational understanding of marketing principles. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? As the Junior Creative Designer on the Acquisition team, you will be a vital engine for our growth, producing the high-impact visual assets that capture attention and drive new player sign-ups. This role is a perfect opportunity for a passionate and developing designer to dive into the exciting, fast-paced world of iGaming and sports betting. You will work at the heart of the action, collaborating closely with Creative Strategists and Performance Producers. Your primary mission will be to translate marketing strategies and promotional offers into compelling, high-performing static ads, banners, and other visuals that stop the scroll and encourage a click. If you're excited to see your work "in the wild" and learn how creative design directly fuels business success, this is the role for you. What you'll do: Design High-Volume, High-Impact Ads: Design and produce a wide variety of digital assets with a focus on direct response, including static social media ads, display banners, app store visuals, email assets, and landing page graphics. Execute on Creative Strategy: Collaborate with the Lead Creative Strategist and Producers to transform campaign concepts and creative briefs into engaging, on-brand designs. Iterate Based on Data: Work with the marketing team to understand campaign performance data. Use these insights to rapidly iterate on your designs and improve key metrics like click-through rate (CTR) and conversion rate. Maintain Brand and Compliance Standards: Ensure every design you create strictly adheres to Hard Rock Digital’s brand guidelines and the specific regulatory requirements for each market. Support the Creative Pod: Support the senior creative staff on larger campaign initiatives and help maintain an organized library of creative assets. Stay Ahead of Trends: Keep up-to-date with the latest design trends and best practices in digital advertising, particularly within the social media, mobile, and gaming landscapes. What are we looking for? 1-3 years of experience in a graphic design role, preferably within a performance marketing, advertising, or in-house brand environment. A strong portfolio is required. It should showcase your skills in digital design, typography, and layout, with a clear emphasis on marketing or advertising assets. Mastery of the Adobe Creative Suite (Photoshop, Illustrator) is essential. Experience with Figma is a major plus. A foundational understanding of marketing principles and a genuine curiosity for how design impacts customer acquisition. The ability to work in a fast-paced, high-volume environment, managing multiple projects and meeting tight deadlines without sacrificing quality. Excellent communication skills, a collaborative spirit, and a proactive, "can-do" attitude. A passion for or interest in sports, casino games, or the iGaming industry is a significant advantage. Our Ideal Candidate: You are more than just a designer; you are a problem-solver who understands that a great design must also be effective. You are detail-oriented, hungry to learn, and thrive on seeing your work make a real-time impact. You enjoy the challenge of a fast-paced environment and are excited by the idea of creating ads for major sporting events or new game launches. You are a collaborative team player ready to grow your career and help build the visual identity of a leading brand in a thrilling industry. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay Flexible vacation allowance Flexible work from home Startup culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Design experiences that engage and delight customers while collaborating with the CRM team to optimize designs based on campaign performance data. Ensure adherence to brand guidelines and regulatory requirements while supporting larger campaign initiatives. | Candidates should have 2-4 years of experience in marketing or product design with a focus on CRM engagement. A strong portfolio showcasing innovative, engagement-focused creative is required, along with proficiency in Adobe Creative Suite and familiarity with CRM platforms. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? As a Designer on the Engagement team, you will design experiences that engage and delight. With an established understanding of storytelling and customer journeys, you craft creative that strengthens connections and builds loyalty. Your passion for engagement and retention strategies drives you to learn, adapt, and contribute to impactful campaigns. You will work at the heart of the action, collaborating closely with the Design Lead, creative team, and stakeholders. Your primary mission will be to design, test and optimize within the CRM channel, as well as provide production design support. What You’ll Do: Execute on Creative Strategy: Support the design and execution of engagement-driven creative (CRM, email, push notifications, in-app messaging, and other engagement channels) including lifecycle campaigns, loyalty programs, and personalized experiences. Collaborate Cross-functionally: Partner closely with the CRM team with designing templates for HTML emails and in-app messages, ensuring they are visually compelling and optimized for user interaction. Support the Creative Pod: Support the senior creative staff on larger campaign initiatives by extrapolating creative into additional sizes, versions, and placements Iterate Based on Data: Work with the CRM team to understand campaign performance data and use these insights to optimize on your designs and improve key metrics. Maintain Brand and Compliance Standards: Ensure every design you create strictly adheres to Hard Rock Digital’s brand guidelines and the specific regulatory requirements for each market. Stay Ahead of Trends: Keep up-to-date with the latest design trends and best practices in digital advertising, particularly within the CRM and gaming landscapes. Technical Proficiency: The right candidate will be well-versed in HTML, CSS, responsive design principles and delivery What are we looking for? 2-4 years of experience in marketing or product design, with a focus on CRM engagement and retention and production design. Experience with platforms like Braze, Mailchimp, or SendGrid is a plus. A strong portfolio is required. It should showcase innovative, engagement-focused creative that drove measurable customer retention or loyalty. Mastery of the Adobe Creative Suite (Photoshop, Illustrator) is essential. Experience with Figma is a major plus. Expertise in designing for CRM channels (email, push, in-app), with an understanding of how to optimize for audience interaction and response. Collaborative mindset: Experience working with marketers and product teams to refine creative approaches. A passion for or interest in sports, casino games, or the iGaming industry is a significant advantage. Our Ideal Candidate: You check your email, you save beautiful emails, you look up inspiring emails, you have a deep burning love for emails (yes, really, we see you). You are more than just a designer; you are a problem-solver who understands that a great design must also be effective. You are detail-oriented, hungry to learn, and thrive on seeing your work make a real-time impact. You enjoy the challenge of a fast-paced environment and are excited by the idea of designing for major sporting events or new game launches. You are a collaborative team player ready to grow your career and help build the visual identity of a leading brand in a thrilling industry. Why Join Us: Creative Growth: Be part of a high-energy team committed to creativity and excellence. Meaningful Contributions: Help shape how customers interact with our brand through engaging design. Dynamic Culture: Enjoy a collaborative and supportive environment with flexible work arrangements. Growth Opportunities: Build your career within a fast-growing business and iconic brand. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay Flexible vacation allowance Flexible work from home Startup culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Lead the design and execution of engagement-driven creative for the online Casino segment, including lifecycle campaigns and personalized experiences. Collaborate with cross-functional teams to align engagement strategies with broader business goals. | 5+ years of experience in marketing or product design, particularly in iGaming and Casino engagement. A strong portfolio showcasing innovative, engagement-focused designs is required. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? As a Sr. Designer on the Engagement team, you will design experiences that engage and delight. With an established understanding of storytelling and customer journeys, you craft creative that strengthens connections and builds loyalty. Your passion for engagement and retention strategies drives you to learn, adapt, and contribute to impactful campaigns. You will work at the heart of the action, collaborating closely with the Design Lead, creative team, and stakeholders. Your primary mission will be to support the design and execution of engagement-driven creative primarily within the online Casino segment, including game launches, promotions, and new feature roll-outs. What You’ll Do: Lead the design and execution of engagement-driven creative, including lifecycle campaigns, loyalty programs, and personalized experiences within the Casino segment Create visually stunning, on-brand assets for CRM, email, push notifications, in-app messaging, and other engagement channels. Collaborate with retention marketers to analyze iGaming user behavior, tailoring designs to amplify engagement metrics such as session frequency, active days, and lifetime value. Partner with cross-functional teams, including product, marketing, and analytics, to align engagement strategies with broader Casino business goals. Stay Ahead of Trends by keeping up-to-date with the latest design trends and best practices in digital advertising, particularly within the iGaming and Casino landscape. Maintain a cohesive brand presence across all engagement channels, ensuring consistency while driving creativity. What are we looking for? 5+ years of experience in marketing or product design, with a focus on iGaming and Casino engagement and retention. Experience with platforms like Braze, Mailchimp, or SendGrid is a plus. A strong portfolio is required. It should showcase innovative, engagement-focused iGaming creative that drove measurable customer retention or loyalty. Mastery of the Adobe Creative Suite (Photoshop, Illustrator) is essential. Experience with Figma is a major plus. Expertise in designing immersive, interactive iGaming experiences that resonate with audiences. Collaborative mindset: Experience working with marketers and product teams to refine creative approaches. A passion for or interest in sports, casino games, or the iGaming industry is a significant advantage. Knowledge of gamification or loyalty program design is a required Our Ideal Candidate: You are more than just a designer; you are a problem-solver who understands that a great design must also be effective. You are detail-oriented, hungry to learn, and thrive on seeing your work make a real-time impact. You enjoy the challenge of a fast-paced environment and are excited by the idea of designing for major sporting events or new game launches. You are a collaborative team player ready to grow your career and help build the visual identity of a leading brand in a thrilling industry. Why Join Us: Creative Growth: Be part of a high-energy team committed to creativity and excellence. Meaningful Contributions: Help shape how customers interact with our brand through engaging design. Dynamic Culture: Enjoy a collaborative and supportive environment with flexible work arrangements. Growth Opportunities: Build your career within a fast-growing business and iconic brand. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay Flexible vacation allowance Flexible work from home Startup culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Analyze and report on multi-channel marketing campaign effectiveness, collaborate cross-functionally to align KPIs, develop strategic insights, forecast marketing outcomes, and create dashboards for leadership. | Senior marketing analytics experience with strong SQL and Tableau skills, advanced statistical techniques knowledge, ability to work with large datasets, and experience in fast-paced consumer-focused environments. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the iconic legacy of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? As a Senior Data Analyst - Integrated Marketing at Hard Rock Digital, you will play a critical role in informing and optimizing brand and integrated marketing initiatives in the dynamic sports betting and iGaming landscape. Together with your stakeholders on the Brand & Integrated Marketing Team and your teammates on the Marketing Analytics team, you'll help expand Hard Rock Digital's customer base and reach new audiences. Responsibilities for this role include: Campaign Impact Analysis: Quantify and communicate the effectiveness of multi-channel brand and integrated marketing campaigns using advanced analytical methodologies. Cross-Functional Collaboration: Partner closely with brand marketing, media, CRM, creative performance, product marketing, finance, trading, and analytics teams to align campaign performance metrics with acquisition, conversion, and player engagement KPIs. Strategic Insights Development: Translate historical performance data into actionable insights that shape future campaign strategy, budgeting decisions, and channel mix optimizations Marketing Forecasting & Planning: Collaborate on pre-campaign forecasting and post-campaign reviews, leveraging predictive analytics and modeling techniques to anticipate campaign outcomes. Performance Storytelling: Create and deliver high-impact dashboards and reporting using tools like Tableau and SQL that consolidate marketing performance into a clear, strategic narrative for leadership and stakeholders. Integrated Measurement: Connect upper-funnel brand marketing results to downstream outcomes such as acquisition cost, incremental revenue, lifetime value, and trading impact. Product Marketing Performance Reporting: Design reporting frameworks and dashboards that measure the impact of go-to-market product launches, feature adoption, customer engagement, and retention. Deliver actionable insights that inform feature-level growth strategies About You The ideal candidate will have: Proven experience in marketing analytics, preferably in the sports betting, iGaming, or digital entertainment industry. Deep understanding of advanced statistical and analytical techniques such as Marketing Mix Modeling, Multi-Touch Attribution, Incrementality Testing, and Customer Lifetime Value analysis. Strong SQL and Tableau skills with a high level of data fluency in Excel and familiarity with database querying and data transformation. Experience working with large datasets and interpreting marketing, acquisition, and trading KPIs in a fast-paced, consumer-focused environment. Ability to synthesize complex datasets into clear, compelling recommendations that support marketing strategy, budgeting, and forecasting. Exposure to or involvement in marketing automation and real-time analytics tools and platforms is a plus. A self-starting, curious mindset with exceptional attention to detail and a drive to understand the "why" behind the numbers. High comfort level in fast-paced, agile environments where priorities can evolve quickly. Comfortable operating with ambiguity and making data-informed decisions under pressure. Entrepreneurial spirit, collaborative mindset, and a deep desire to innovate and make an impact. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Startup culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer).

The Media Buying Coordinator will assist in planning and executing marketing campaigns across various media channels, including TV, radio, and out-of-home advertising. This role involves coordinating with agencies and internal teams to ensure campaign execution aligns with objectives and budgets. | Candidates should have 1-3 years of experience in traditional media buying or coordination, with a strong understanding of linear television and radio buying processes. A bachelor's degree in a related field and familiarity with media research tools are preferred. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are seeking a detail-oriented Media Buying Coordinator to join our performance marketing team and work hands on, with our media AORs. Working with the Sr Manager, Media Buying to support the execution of our marketing campaigns across TV, radio, OOH (out-of-home), and direct mail advertising. This role is perfect for someone passionate about traditional media with strong analytical skills and attention to detail. The ideal candidate will have foundational experience in media buying, excellent comprehension of audience measurement metrics, and the ability to interpret complex media flow charts and campaign documentation. Key Responsibilities Media Buying & Coordination Assist in planning and executing linear TV buys across broadcast and cable networks Review linear TV buy summaries, flowcharts, and post-campaign analysis reports Track programming changes, preemptions, and make-goods across TV properties Coordinate with AOR for creative delivery and scheduling requirements Support radio buying process across AM/FM stations and radio networks Coordinate daypart planning and ensure optimal frequency distribution across target demographics Coordinate live read scripts and promotional tie-ins with radio stations Out-of-Home (OOH) & Digital Out-of-Home (DOOH) Coordination Assist in traditional billboard, transit, and outdoor advertising campaign execution Support site selection process using traffic patterns, demographic data, and reach estimates Manage OOH creative trafficking and ensure proper installation and monitoring Track OOH campaign delivery through photo verification and monitoring systems Coordinate with AOR and creative team for production timelines and installation schedules Flow Chart Interpretation & Campaign Documentation Read and interpret complex media flow charts and campaign planning documents Maintain detailed buy sheets and campaign execution timelines Maintain accurate campaign spend documentation and ensure spends are properly passed to internal data warehouses Ensure flow chart accuracy and adherence to campaign objectives and budgets Administrative & Coordination Support Coordinate with AOR and internal teams for campaign execution Manage campaign timelines and ensure all deliverables meet established deadlines Support budget management and spend reporting processes Assist with RFP responses and vendor proposal evaluations What are we looking for? Traditional Media Experience 1-3 years of experience in traditional media buying, planning, or coordination Hands-on experience with linear television buying processes and network coordination Working knowledge of terrestrial radio buying and daypart optimization Experience with out-of-home (OOH) and digital out-of-home (DOOH) campaign coordination Understanding of traditional media trafficking and creative delivery processes Preferred Qualifications Bachelor's degree in Marketing, Communications, Advertising, or related field Experience with media buying platform Strata Knowledge of media research tools (Nielsen, Comscore, MRI, SRDS) What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay Flexible vacation allowance Flexible work from home Startup culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

The AML Compliance Analyst will review high-risk accounts, transactions, and incident reports for potential Suspicious Activity Report filings. Responsibilities include managing alerts, conducting research, and ensuring accurate documentation of findings. | Candidates should have a Bachelor's Degree or equivalent experience, with at least 2 years in AML/BSA within relevant industries. Strong communication, analytical, and investigative skills are essential, along with a solid understanding of regulatory requirements. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? Our Anti-Money Laundering (AML) Compliance Analyst will be an integral part of our Compliance Team, reporting to the AML Compliance Manager. The AML Compliance Analyst will review high-risk accounts, transactions, and incident reports escalated to Compliance by various business lines for consideration of Suspicious Activity Report (SAR) filings. As an AML Compliance Analyst, you will be responsible for: Reviewing escalated alerts, cases, and customer activity from the first line to determine whether further escalation is warranted. Performing detailed reviews of high-risk custom accounts. Conducting research using internal systems and open-source tools to understand behavior and assess risk. Ensuring reviews are documented clearly and accurately with appropriate rationale supporting the decision to close or escalate the case. Managing a queue of alerts and cases. Identifying potential gaps in documentation, due diligence, or risk mitigation measures and escalating findings when necessary. Collaborating with the first line and investigations team when necessary. Any other job-related duties as assigned. What are we looking for? Superior written and verbal communication skills. This position places a premium on the ability to prepare thorough, concise, well organized, professional written products for external stakeholders. The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for the AML/BSA, sports, and casino gaming industries. Make informed decisions on detailed analysis and findings. Qualifications: Bachelor’s Degree or an equivalent combination of education and relevant work experience. At least 2 years of AML/BSA experience in the Casino, Fintech, or Banking industries. Strong investigative skills, sound judgement, and the ability to review and interpret financial data and activity, in order to make accurate decisions and provide sound recommendations based on available evidence. Analytical skill set, with the ability to communicate effectively. Strong interpersonal skills. Strong understanding of BSA/AML Regulatory requirements, the three lines of defense model, and industry best practices. The ability to adapt to changing priorities and to thrive in a fast-paced work environment Previous experience in customer verification, customer due diligence, and enhanced due diligence would be preferred. Excellent Microsoft Excel skills. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Start-up culture backed by a secure, global brand Fully remote position Opportunity to shape and develop risk-based AML policies and procedures. Roster of Unique We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).