Hard Rock Digital

Manage and optimize casino game provider integrations, coordinate onboarding, and ensure operational performance. | 3-5 years of product management experience in gaming or content integrations, with strong collaboration skills and understanding of regulated environments. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We’re seeking an experienced Product Manager, Casino Integrations to join our Casino product organization. In this role, you will focus on integrating and managing relationships with third-party casino game providers, ensuring seamless onboarding, configuration, and ongoing optimization of casino content. You will work closely with engineering, platform, compliance, and external partners to support the delivery of new games, features, and integrations that meet regulatory, technical, and business requirements. This role is ideal for a product manager with hands-on experience in iGaming integrations who is ready to grow into broader product ownership over time. You’ll operate at the intersection of technology, external partners, and internal stakeholders, helping ensure our casino platform delivers high-quality, reliable content at scale. Key Responsibilities Own and manage the product backlog for casino game provider integrations and related platform capabilities Coordinate the end-to-end onboarding of new casino game providers, from requirements gathering through launch and post-launch support Work closely with engineering teams to define integration requirements, acceptance criteria, and release plans Partner with game providers and internal stakeholders to ensure smooth technical integrations and ongoing operational performance Support compliance, certification, and regulatory processes related to game content and integrations Monitor integration health, performance, and reliability, helping identify and resolve issues in collaboration with engineering and partners Contribute to roadmap planning and prioritization in alignment with senior product leadership Foster strong working relationships across product, engineering, platform, compliance, and commercial teams What are we looking for? 3–5 years of product management experience, preferably within online casino, iGaming, gaming platforms, or content integrations Hands-on experience working with casino game providers and third-party platform integrations Strong understanding of iGaming content workflows, including certification, configuration, and release processes Experience working in regulated environments Ability to translate technical requirements into clear product documentation and backlog items Strong communication and collaboration skills, including experience working with external partners Experience working within agile development frameworks (Scrum, Kanban) Detail-oriented mindset with the ability to manage multiple integrations and priorities in parallel Desire to grow product ownership and responsibility over time Nice to have Experience integrating with major casino game providers (e.g., slot, live casino, RNG providers) Familiarity with casino aggregation platforms and content management systems Exposure to U.S. regulated iGaming markets Experience supporting operational tooling, monitoring, or content lifecycle management Passion for casino games and the iGaming industry What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work-from-home or office hours Startup culture backed by a secure, global brand Clear opportunities for growth toward senior product roles Opportunity to work closely with leading casino game providers as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Lead and develop a DevOps team, oversee cloud infrastructure design and security, and optimize deployment pipelines for a large-scale gaming platform. | Over 8 years in DevOps or similar, 3+ years in team management, proficiency in AWS, Kubernetes, IaC, CI/CD, and strong communication skills. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates with passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What's the position? We are looking for a Senior Manager - DevOps to join our growing Product & Technology organization at Hard Rock Digital. As a Senior Manager, you will lead a talented team of DevOps engineers across US-based operations, providing critical leadership coverage during evenings and weekends while driving strategic improvements in work planning, coordination, and execution during standard business hours. You'll oversee the design, scaling, and security of our next-generation gaming and entertainment platforms, managing highly available, compliant, and automated hybrid-cloud infrastructure spanning AWS, on-premises systems, and third-party platforms in regulated environments. This role demands strong leadership capabilities, deep technical expertise, and the ability to mentor teams and influence stakeholders across engineering disciplines. You'll set the technical and operational vision for software delivery, infrastructure automation, and reliability---helping define and evolve best practices that shape the foundation of Hard Rock Digital's cloud ecosystem while ensuring seamless 24/7 platform operations through collaboration with our global teams in Poland. What will you do? As a Senior Manager - DevOps, you will: Lead, mentor, and develop a team of DevOps engineers, fostering a culture of excellence, collaboration, and continuous learning. Provide leadership-level coverage during US evenings and weekends to ensure rapid response to critical incidents and maintain platform stability. Drive strategic planning and coordination of DevOps initiatives during US business hours, working closely with engineering, product, and business stakeholders. Oversee architecture and implementation of scalable AWS and hybrid cloud infrastructure using Terraform/Terragrunt and related Infrastructure as Code tools. Guide the design, building, and optimization of highly available containerized environments leveraging EKS, Kubernetes, and Docker. Lead the automation strategy for CI/CD pipelines (TeamCity, GitHub Actions, ArgoCD, and similar), ensuring fast, secure, and reliable software delivery across environments. Champion security by design, implementing guardrails, identity/access controls, and compliance-driven automation across infrastructure layers. Collaborate with global teams in Poland to optimize handoffs, knowledge sharing, and round-the-clock operational coverage. Manage incident response processes, conduct post-mortems, and implement preventive measures to reduce future incidents. Establish and maintain monitoring, alerting, and observability practices using tools like Prometheus, Grafana, ELK/EFK, Datadog, or similar. Develop and track key performance metrics for infrastructure reliability, deployment velocity, and team productivity. Drive continuous improvement in deployment processes, system resilience, and cost optimization across multiple environments. Lead recruitment efforts to build and scale the DevOps team as business needs evolve. What are we looking for? We're seeking an experienced leader who thrives on solving complex, large-scale infrastructure challenges while building and empowering high-performing teams. You should be comfortable taking ownership of both technical and people leadership decisions while helping elevate the DevOps discipline across the organization. The ideal candidate will have: 8+ years of experience in DevOps, Site Reliability Engineering, or similar roles. 3+ years of people management experience, including hiring, mentoring, performance management, and team development. Proficiency in key technologies and concepts, including EKS, networking, Infrastructure as Code (Terraform/Terragrunt or similar), security, and compliance. Experience leading CI/CD initiatives and designing scalable delivery pipelines with GitHub Actions, ArgoCD, or comparable tools. Strong communication skills with ability to explain technical concepts to both technical and non-technical audiences. Experience coordinating with geographically distributed teams across multiple time zones preferred. Flexibility to provide leadership coverage during US evenings and weekends as needed. AWS Professional Certification (Solutions Architect, DevOps Engineer, or SysOps Administrator) strongly preferred. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Leading the development and optimization of customer experience and engagement strategies for casino products, ensuring compliance and innovation. | Extensive experience in product management, player engagement, and working within regulated environments, with strong collaboration skills. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We’re seeking a dynamic, experienced Senior Product Manager, Casino Experience to lead one of our key product teams. In this role, you will own the end-to-end player journey across core casino touchpoints, including lobby, game discovery, promotions, personalization, and engagement mechanics. You will be responsible for defining strategy and executing initiatives that improve player acquisition, engagement, retention, and lifetime value across our casino products. You will also be accountable for prioritization decisions, trade-offs, and outcomes for the Casino Experience roadmap. You’ll operate at the intersection of technology, customer experience, and business strategy, helping us deliver innovative solutions that delight millions of users. Key Responsibilities Own and drive the product strategy for Casino Experience Define, track, and optimize key product metrics including engagement, retention, conversion, and lifetime value Lead discovery, experimentation, and validation (e.g., MVPs, A/B testing) to inform roadmap decisions Collaborate closely with engineering, design, marketing, analytics, and commercial teams to deliver exceptional solutions Inspire and lead a fast-growing, high-performing team through a collaborative and transparent culture Drive the full product lifecycle, from requirements gathering and roadmap planning through design, development, launch, and ongoing optimization Champion customer and business needs, translating them into innovative, compliant product experiences Foster a startup mentality, driving technical excellence, ownership, and a culture of continuous improvement Engage regularly with internal stakeholders to ensure product alignment with business goals What are we looking for? 5+ years of product management experience, preferably within online casino, iGaming, gaming, or high-scale consumer platforms Strong experience with player engagement mechanics such as promotions, bonuses, personalization, loyalty, or gamification Experience working in regulated environments Experience owning consumer-facing experiences at scale Ability to balance UX, revenue, and compliance constraints Experience in sportsbook products is a plus, but not required Exceptional communication and collaboration skills, with the ability to influence across teams and time zones Demonstrated ability to operate autonomously and influence senior stakeholders Proven ability to deliver products on time and within budget Strong experience working within agile development frameworks (Scrum, Kanban) Strategic thinker with a passion for building outstanding customer experiences Nice to have Experience launching casino features in regulated U.S. markets Background in experimentation-heavy or personalization-driven products Experience mentoring junior product managers Experience working closely with CRM, marketing automation, or lifecycle messaging platforms Passion for casino games and player psychology What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work-from-home or office hours Startup culture backed by a secure, global brand Clear opportunities for growth and leadership as the organization scales Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Analyze casino lobby performance, connect engagement to revenue, and inform product strategy through data-driven insights. | Requires advanced SQL, experience with Amplitude, linking product behavior to revenue, and designing experiments; experience in gaming or personalization is preferred. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? The Casino Lobby is the primary in-app interface for discovering and engaging with slot and table games, making it one of the most critical drivers of customer experience and real-money performance. We’re building a smarter, more personalized, and constantly evolving lobby—and we need an analyst who can go beyond surface-level metrics to connect player behavior to measurable business impact. What’s the position? We’re looking for a Lobby Analyst that will be responsible for translating complex player behaviour into clear insights that shape both day-to-day execution and long-term lobby strategy. In this role, you’ll analyze how players interact with the casino lobby, evaluate the impact of content changes and experiments, and—critically—connect engagement signals from tools like Amplitude with real-money outcomes from Snowflake and backend data sources. Your work will help ensure that lobby decisions are grounded not just in clicks and views, but in proven revenue and retention impact. You’ll help to define success metrics, design experiments, and communicate findings that directly influence roadmap priorities and optimization strategies. This is more than a reporting role—it’s an opportunity to be a strategic analytics partner in how Hard Rock Digital evolves its casino lobby experience. Key Responsibilities Own Lobby Performance Analysis: Deliver deep insight into casino lobby performance, including game placement, navigation, scheduling, and personalization features. Evaluate what drives engagement—and what drives value. Connect Engagement to Revenue Impact: Combine Amplitude behavioral data with Snowflake and other data sources to attribute real-money outcomes to lobby changes. Clearly quantify the revenue, retention, and LTV impact of content, layout, and personalization decisions. Build Insight-Driven Reporting & Dashboards: Create and maintain dashboards, analyses, and recurring reporting using SQL, Tableau, and Amplitude. Ensure metrics are consistent, trusted, and aligned with business goals. Design & Analyze Experiments: Partner with Product and Lobby teams to design, execute, and analyze A/B tests and experiments. Assess statistical validity, measure lift, and translate results into clear recommendations. Cohort & Funnel Analysis: Conduct cohort, funnel, and segmentation analyses to understand how different customer segments navigate and engage with the lobby—and how those behaviors evolve over time. Define KPIs & Success Metrics: Work with team leaders to define KPIs for new lobby features, personalization models, and scheduling strategies. Ensure measurement is in place before features launch. Inform Product & Monetization Strategy: Assess the commercial impact of new features and experiments to guide prioritization across the lobby roadmap. Translate Insights into Action: Turn complex, multi-source analyses into clear, plain-English insights and recommendations for stakeholders across Product, Operations, and Leadership. What are we looking for? We are looking for a highly analytical, detail-oriented analyst who is comfortable working across multiple data systems and motivated by understanding why changes work—not just whether they do. The ideal candidate will have: Hands-on experience with Amplitude (funnels, cohorts, dashboards, experimentation) Advanced SQL proficiency with large-scale datasets (Snowflake or similar) Experience linking product behavior to revenue, retention, or LTV Strong foundation in statistics and experimental design Ability to translate complex analysis into clear recommendations Preferred iGaming, online casino, or real-money gaming experience Tableau or Power BI Python or R for deeper analysis Experience supporting personalization or content-driven surfaces What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits. Flexible vacation allowance. Flexible work from home or office hours. Startup culture backed by a secure, global brand. Opportunity to design promotions enjoyed by millions as part of a passionate team. Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Analyze casino lobby performance, connect engagement signals to revenue, and inform product strategy through data-driven insights. | Requires hands-on experience with Amplitude, advanced SQL skills, linking product behavior to revenue, and statistical analysis, which are not reflected in your current skill set. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? The Casino Lobby is the primary in-app interface for discovering and engaging with slot and table games, making it one of the most critical drivers of customer experience and real-money performance. We’re building a smarter, more personalized, and constantly evolving lobby—and we need an analyst who can go beyond surface-level metrics to connect player behavior to measurable business impact. What’s the position? We’re looking for a Lobby Analyst that will be responsible for translating complex player behaviour into clear insights that shape both day-to-day execution and long-term lobby strategy. In this role, you’ll analyze how players interact with the casino lobby, evaluate the impact of content changes and experiments, and—critically—connect engagement signals from tools like Amplitude with real-money outcomes from Snowflake and backend data sources. Your work will help ensure that lobby decisions are grounded not just in clicks and views, but in proven revenue and retention impact. You’ll help to define success metrics, design experiments, and communicate findings that directly influence roadmap priorities and optimization strategies. This is more than a reporting role—it’s an opportunity to be a strategic analytics partner in how Hard Rock Digital evolves its casino lobby experience. Key Responsibilities Own Lobby Performance Analysis: Deliver deep insight into casino lobby performance, including game placement, navigation, scheduling, and personalization features. Evaluate what drives engagement—and what drives value. Connect Engagement to Revenue Impact: Combine Amplitude behavioral data with Snowflake and other data sources to attribute real-money outcomes to lobby changes. Clearly quantify the revenue, retention, and LTV impact of content, layout, and personalization decisions. Build Insight-Driven Reporting & Dashboards: Create and maintain dashboards, analyses, and recurring reporting using SQL, Tableau, and Amplitude. Ensure metrics are consistent, trusted, and aligned with business goals. Design & Analyze Experiments: Partner with Product and Lobby teams to design, execute, and analyze A/B tests and experiments. Assess statistical validity, measure lift, and translate results into clear recommendations. Cohort & Funnel Analysis: Conduct cohort, funnel, and segmentation analyses to understand how different customer segments navigate and engage with the lobby—and how those behaviors evolve over time. Define KPIs & Success Metrics: Work with team leaders to define KPIs for new lobby features, personalization models, and scheduling strategies. Ensure measurement is in place before features launch. Inform Product & Monetization Strategy: Assess the commercial impact of new features and experiments to guide prioritization across the lobby roadmap. Translate Insights into Action: Turn complex, multi-source analyses into clear, plain-English insights and recommendations for stakeholders across Product, Operations, and Leadership. What are we looking for? We are looking for a highly analytical, detail-oriented analyst who is comfortable working across multiple data systems and motivated by understanding why changes work—not just whether they do. The ideal candidate will have: Hands-on experience with Amplitude (funnels, cohorts, dashboards, experimentation) Advanced SQL proficiency with large-scale datasets (Snowflake or similar) Experience linking product behavior to revenue, retention, or LTV Strong foundation in statistics and experimental design Ability to translate complex analysis into clear recommendations Preferred iGaming, online casino, or real-money gaming experience Tableau or Power BI Python or R for deeper analysis Experience supporting personalization or content-driven surfaces What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits. Flexible vacation allowance. Flexible work from home or office hours. Startup culture backed by a secure, global brand. Opportunity to design promotions enjoyed by millions as part of a passionate team. Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Lead and develop the real-time engagement strategy and team for in-game and live sports betting interactions. | Requires 3-7 years in sportsbook or related roles, team management experience, and strong analytical skills, which you do not meet. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We're seeking a Real-Time Engagement Manager to lead the strategy, execution, and team development for in-game and live engagement across the Hard Rock Digital Sportsbook. This role will be responsible for building and scaling our RTE program to drive incremental handle, customer retention, and engagement during key sporting moments. You'll own the end-to-end RTE function, developing the strategic framework, managing a team of RTE analysts, partnering with Trading to identify high-value opportunities and working with CRM and BI to ensure data-driven execution and measurement. The ideal candidate is a strategic operator with proven leadership experience, deep sportsbook knowledge, and a track record of building high-performing teams This position requires understanding that sports betting operates 24/7, with critical decisions needed during evenings, weekends, and major sporting events. You'll need to provide coverage during peak times and build team processes that ensure consistent execution. Responsibilities Strategic Leadership & Vision: • Own the overall RTE strategy, defining campaign taxonomy, KPIs, and measurement frameworks • Develop seasonal engagement plans aligned to the sports calendar (NFL, NBA, NCAAF, March Madness, MLB, etc.), working backwards from business objectives • Build and maintain the RTE process documentation, playbooks, and best practices to scale the program • Present regular strategic reviews to senior leadership with performance trends, insights, and recommendations • Help strategize the expansion of pre-game, personalized notifications. Team Leadership & Development: • Manage and develop a team of RTE analysts, providing coaching, feedback, and career development • Establish clear roles, responsibilities, and performance expectations using RACI frameworks • Conduct weekly team performance reviews and 1:1s focused on skill development and continuous improvement • Hire and onboard new team members as the RTE function scales Campaign Strategy & Execution: • Implement comprehensive A/B testing program to optimize messaging, timing, audience segmentation, and creative variations • Partner with Trading to identify high-liability moments, player market opportunities, and optimal push timing Cross-Functional Collaboration: • Work closely with Product Operations to align RTE campaigns with app display strategy (featured content, spotlight, trending now) • Partner with CRM, BI, and Marketing teams to integrate RTE into broader promotional calendar and customer lifecycle strategies • Collaborate with Trading on liability management, market availability, and risk guidelines for pushed selections • Coordinate with Compliance to ensure all campaigns meet regulatory and responsible gaming standards Data-Driven Optimization: • Build and maintain performance dashboards tracking key RTE metrics • Analyze campaign performance weekly to identify trends, audience fatigue, and optimization opportunities • Continuously refine push timing, messaging, and audience strategies based on data insights Operational Excellence: • Own the RTE campaign calendar and ensure seamless execution across all major sporting events • Establish quality assurance processes to minimize errors and ensure compliance • Create and maintain SOPs, training materials, and process documentation for the team • Monitor real-time performance during key events and make strategic adjustments as needed What are we looking for? The ideal candidate is a proven leader with deep sportsbook expertise, strong analytical capabilities, and a track record of building teams and processes from the ground up. You should be comfortable operating strategically while also rolling up your sleeves during critical live moments. Requirements: • 3–7 years of experience in sportsbook operations, CRM, customer engagement, trading, or similar roles • Proven track record of building and managing high-performing teams in fast-paced environments • Deep understanding of the sports calendar, betting markets (props, player markets, live betting, parlays), and customer behavior • Strong analytical skills with experience using Amplitude, Power BI, Tableau, SQL, or similar platforms • Demonstrated experience in A/B testing, experimental design, and statistical analysis to drive optimization • Excellent communication and stakeholder management skills; able to influence cross-functionally without direct authority • Experience with campaign management platforms like Braze or similar CRM tools • Ability to work flexible hours, including evenings and weekends during peak sporting events, and provide team coverage Preferred Qualifications: • Experience scaling engagement or retention programs in gaming, sports betting, or high-growth tech environments • Familiarity with responsible gaming regulations and compliance frameworks • Passion for sports and sports betting with strong intuition for customer behavior What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: • Competitive pay and benefits • Flexible vacation allowance • Flexible work from home or office hours • Startup culture backed by a secure, global brand • Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Supporting global market launches and expansion initiatives by ensuring project predictability, momentum, and operational efficiency. | Proven experience managing complex, cross-functional projects in fast-paced environments, with a strong focus on risk mitigation, stakeholder communication, and applying modern tools like AI. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are looking for a Project Manager who likes high accountability environments. This is not a box-ticking, follow the process job. This is about driving outcomes, building predictability, clearing the path for others, and making sure our projects land on time and at quality. You will work across business leaders, commercial, compliance, tech, product, creative, and operations to bring clarity, momentum, and delivery discipline without unnecessary bureaucracy. With a primary focus on our International business, you'll play a critical role in supporting global market launches and expansion initiatives while also providing day-to-day project support to the International team as needs arise. Your success will be measured by your ability to make us more predictable, remove friction, and keep complex initiatives moving forward, particularly in the dynamic context of new market entry. You are the person who sees the risk coming, fixes the issue before it becomes a blocker, and creates the space for others to do their best work. What You Will Deliver A predictable roadmap, with clear visibility of progress, risks, mitigations, and trade offs so leadership can make confident decisions. Momentum across teams, ensuring cross functional workstreams and external stakeholder groups stay aligned, connected, and unblocked. Smooth delivery, where issues are raised early, solutions are proposed quickly, and complexity is simplified for the organization. Operational efficiency, through the smart use of AI and automation to streamline reporting, tracking, and communication. Improved ways of working, bringing lightweight structure, repeatable habits, and operational discipline without adding red tape. Stakeholder confidence, through strong communication, transparent updates, and the ability to translate detail into what matters most. Measurable improvements in flow, reducing bottlenecks, ambiguity, and wasted effort via strong problem solving and continuous improvement mindsets. Success Looks Like Leaders describe the roadmap as predictable and well run. Teams feel supported and unblocked, not managed or policed. Risks are addressed early, not discovered at the eleventh hour. Delivery cadence improves quarter on quarter. You are seen as the person who makes things easier, clearer, and faster. Reporting Structure This role reports to the Senior Director, Strategy & Planning within the PMO, with a dotted line to the International Department. What are we looking for? How You Work You have a 'get it done' mindset, always pushing for clarity and forward progress. You’re not here to run a task list, you’re here to own the path to delivery and ensure teams can execute without friction. You work well in ambiguity and bring order without becoming bureaucratic, essential when navigating new markets and evolving regulatory landscapes. You operate with high accountability and low ego. You’re curious about new tools and technologies, especially AI and automation, and you use them to eliminate noise, reduce admin, and free teams up to focus on high value work. You are proactive in surfacing risks, options, and recommendations, and you bring solutions not just problems. You know how to read a room, manage senior stakeholders, and influence without authority. What You Bring Solid experience delivering complex, cross functional initiatives in fast moving environments. Strong foundations in project and program management, for example RAID management, dependency mapping, stakeholder management, planning, scope control. Experience and interest in applying AI driven tools to modern project management, from workflow automation to smarter insights and reporting. Proven problem-solving skills, ideally with exposure to techniques such as Lean, Six Sigma, or operational improvement frameworks. Excellent communication skills, both written and verbal. You know how to keep the right people informed in the right way. The ability to simplify complexity and turn ambiguity into actionable plans. A collaborative working style with the confidence to challenge constructively and push teams toward outcomes. Highly valued but not required: Experience in sports betting and/or iGaming regulated industries, with exposure to international or multi-market operations. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Participate in SDLC, develop test strategies, execute test cases, report bugs, and improve QA processes. | 4+ years in QA testing for web and mobile, proficiency with QA tools, SQL knowledge, strong analytical skills, and excellent communication. | What are we building? Hard Rock Digital is on a mission to become the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are seeking a Senior Manual QA Engineer to join our dynamic team focused on delivering exceptional sports betting and casino gaming experiences. The ideal candidate will bring a strong background in quality assurance, deep technical expertise, and a proactive approach to ensuring the highest standards of product performance and functionality. This role requires the ability to work collaboratively across teams in a fast paced, complex environment while mentoring junior team members and leading quality initiatives. As a Senior QA Manual Engineer, your responsibilities will include: Participating in all stages of the Software Development Life Cycle (SDLC) to ensure product quality Reviewing and analysing product and technical requirements to develop comprehensive test strategies Collaborating with QA and development teams to create detailed test plans and test cases Executing test cases and analysing results to identify and document issues Reporting and managing bugs, and assisting in troubleshooting issues Monitoring health check metrics to ensure product stability Working closely with Product and Development teams to drive continuous improvement Contributing to QA Key Performance Indicators (KPIs) to track and enhance the efficiency and effectiveness of QA processes Learn our application(s) inside and out and become subject matter expert Mentor and guide junior QA team members in best practices, tools, and troubleshooting methods. Take ownership of testing strategy and execution for complex features or modules Act as the primary QA point of contact in cross-functional discussions and planning sessions. Lead efforts in improving QA processes and implementing tools or frameworks that enhance efficiency Who are we looking for? We are seeking a highly organized individual with a proactive mindset and a passion for tackling challenges with innovative ideas and solutions. The ideal candidate isn’t just focused on what we’re building today but is eager to understand our long-term vision and its impact on our customers. They are committed to ensuring that every step we take aligns with our goal: delivering an exceptional customer experience. Key skills required for this position: 4+ years of professional experience in QA testing for web and mobile applications Advanced expertise in identifying and resolving complex issues in web and mobile applications, including performance bottlenecks, integration failures, and UI/UX inconsistencies Mastery in using QA tools (e.g., Proxyman, Charles, DevTools, Postman) and emulators for efficient troubleshooting and debugging Mid-level knowledge of SQL, with the ability to write and execute queries to validate data and support troubleshooting efforts Exceptional analytical and problem-solving abilities, with a keen eye for detail Thorough understanding of test management software and the QA role throughout the SDLC Outstanding written and verbal communication skills to effectively convey ideas and feedback Strong decision-making abilities, especially under tight deadlines or when prioritizing tasks in a fast-paced environment Strong teamwork and collaboration abilities, with a proactive approach to cross-functional engagement Team-oriented mindset, demonstrating excellent interpersonal skills for working with diverse stakeholders Proven time management skills, with the ability to meet deadlines in a dynamic environment Self-motivated, detail-oriented, and adept at prioritizing tasks in a fast-paced, complex setting A genuine enthusiasm for sports betting and casino gaming, with a passion for understanding the industry Experience with test automation development (backend or frontend) in Python is a plus What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits includes: Competitive compensation and comprehensive benefits Hybrid and Remote work Flexible vacation allowance Start up culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

Build and maintain data pipelines, automate reports, and support data-driven decision making. | Requires 5+ years of experience, strong SQL, Python, Snowflake, Airflow, Java, and cloud technologies. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are looking for a Senior Data Engineer to join our quickly growing product and technology teams. This position will report into our reporting team which will build data automation applications to ensure accurate and timely reports. Beyond reporting, this position has potential to grow to touch all aspects of the real money gaming operation, from customer service to data science applications. As a Senior Data Engineer, you will: Be a strong technical person on our team who helps drive innovation Be responsible for producing and maintaining critical data deliverables / pipelines Be technically talented, able to contribute quality code Be responsible for the quality, scope, and timeliness of all your deliverables Because we operate with a startup mindset, we will be reliant on your technical skill, but also your passion and ownership over all aspects of your work. We are looking for individuals passionate about data in general, data technologies, and the use of these technologies to automate business processes. What are we looking for? We are looking for an engineer who is willing to tackle problems with innovative ideas and quality technical implementations. We believe the perfect candidate isn’t interested in just what we’re building right now, but wants to understand where we’re going and how it impacts the downstream consumer or customer to ensure everything we create moves us closer to our goal: to optimize all aspects of online gaming and providing the best overall customer experience. The ideal candidate will have: Degree in computer science, a related field, or equivalent work experience (5+ years) Strong communication and collaboration skills (both written and verbal) Proven track record at using technology to automate data processes Strong SQL skills, including Jinja templating / DBT Experience with Snowflake and Airflow (Astronomer) Experience with Java Experience with Python including exposure to data science packages (NumPy, Pandas, scikit-learn) Experience manipulating, processing and extracting value from large, disconnected datasets (Spark) An understanding of AWS Cloud technologies and how to create scalable applications Exposure to and interest in the following technologies: AWS Serverless and serverless-supported languages SQL and/or NoSQL experience (ex, MySql, Cassandra, DynamoDB, Snowflake) Streaming technologies (Amazon Kinesis, Kafka) Message Queues (SQS, RabbitMQ, ActiveMQ) Comfort working within an agile development cycle and exposure to: Linux development Git and versioning software Build systems (Maven, SBT, Gradle, etc) and common build patterns Experience automating data flows and reporting in a regulated environment a plus What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Lead and develop operational teams, improve workflows, and ensure organizational alignment in a fast-paced sportsbook environment. | Experience in operations or program management, team leadership, process improvement, and cross-functional collaboration, preferably in online gaming or sportsbook industry. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space – ready to join us? What’s the position? The Senior Manager, Sportsbook Coordination helps shape how the Sportsbook team operates day-to-day by improving processes, creating structure, and ensuring teams stay connected and focused on execution. Reporting to the Sportsbook Program Director, this role leads cross-functional initiatives to streamline workflows, reduce friction, and enhance organizational performance. You’ll immerse yourself in the operations, build trusted partnerships with operational leaders, and translate what you learn into actionable insights that drive progress. This leader will manage a team of Analysts and continue to shape how the coordination function operates by strengthening processes, improving workflows, and supporting the team as its scope continues to expand. The Senior Manager ensures the team scales effectively as the Sportsbook grows, balancing day-to-day execution with people leadership. The ideal candidate brings a blend of operational discipline, analytical strength, and team development experience, with the ability to create order out of complexity, drive accountability, and ensure the coordination team delivers consistent, high-quality output. Key Responsibilities Partner with the Director to translate strategic direction into detailed project plans with clear ownership, timelines, and milestones. Proactively identify operational risks and establish mitigation plans. Define success metrics for key initiatives, monitor outcomes, and adjust priorities and approaches based on data and results. Lead, coach, and develop a team of Analysts, fostering a culture of ownership, accuracy, and excellence in communication. Build and implement training guides and standardized processes to establish how the coordination function operates and scales. Maintain a clear operating rhythm for the Sportsbook organization, ensuring information moves efficiently and teams remain aligned on key initiatives. Prepare and present operational reports, dashboards, and updates that distill complex information into clear insights for senior leadership. Identify and address process gaps and inefficiencies across workflows, implementing scalable solutions that improve speed, clarity, and execution quality. Develop reporting frameworks to measure team output, communication effectiveness, and operational health. Contribute to the continuous improvement of operational standards, documentation, and communication practices across the Sportsbook organization. What are we looking for? Background in operations or program management, with experience in process improvement, cross-functional coordination, and team leadership in a sportsbook/gaming environment. US Online Sportsbook experience preferred. Demonstrated ability to lead and develop teams — ideally building a function and processes from the ground up. Proven ability to drive cross-functional alignment and manage complex initiatives across multiple stakeholders. Strong communication skills — clear, concise, and diplomatic, with the ability to influence effectively at all levels. Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced, 24/7 environment. Analytical mindset with the ability to synthesize data, identify trends, and provide actionable insights. Proven ability to translate strategic objectives into operational plans and measurable results. Proactive, solutions-oriented, and calm under pressure, with a strong sense of ownership and follow-through. What’s in it for you? We offer our employees more than just competitive compensation. Competitive pay and benefits Flexible vacation allowance Flexible work-from-home or office hours Startup culture backed by a secure, global brand Roster of uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer).

The Senior AML Investigations Analyst will conduct in-depth investigations into potential suspicious activities and recommend appropriate actions based on their analysis. They will also manage case files and draft SAR narratives while collaborating with internal and external stakeholders. | Candidates should have a Bachelor's Degree and at least 4 years of AML/BSA experience in relevant industries. Strong investigative skills and knowledge of the gaming industry's regulations are essential, along with the ability to thrive in a fast-paced environment. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known to the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? Our Senior Anti-Money Laundering (AML) Investigations Analyst will be an integral part of our Compliance Team, reporting to the AML Investigations Manager. The Senior AML Investigations Analyst will primarily provide timely review and analysis of AML and fraud incident reports escalated to Compliance by various business lines for consideration of Suspicious Activity Report (SAR) filings. As a Senior AML Investigations Analyst, you will be responsible for: Conducting in-depth investigations related to potential suspicious activity and recommending SAR, CAR, or No-SAR decisions based on analysis. Gathering supporting documentation from internal systems, business lines, and external sources to assess the nature of the activity. Identifying patterns and trends to support investigation narratives. Managing thorough and organized case files, showing investigation steps, analysis, and conclusions. Drafting clear, concise, and well-supported SAR narratives consistent with regulatory expectations and internal standards. Working with internal stakeholders including AML, Fraud, Risk, Customer Service, and Trading, to ensure thorough incident reporting. Working with external stakeholders including state regulators to provide necessary support and supporting documentation and evidence when required. Assisting in the development and enhancement of AML policies, procedures, and internal controls. Ensuring reports are submitted in a timely manner. Providing mentorship and guidance to analysts. Any other job-related duties as assigned What are we looking for? Superior written and verbal communication skills. This position places a premium on the ability to prepare thorough, concise, well organized, professional written products for external stakeholders. The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for the AML/BSA, sports, and casino gaming industries. Make informed decisions on detailed analysis and findings. Qualifications: Bachelor’s Degree and at least 4 years of AML/BSA experience in the Casino, Fintech, or Banking Industry or an equivalent combination of education and relevant work experience. CAMS, CFE, or similar certification is a plus. Previous experience with back-office payments processing, and fraud is preferred. Strong investigative skills, sound judgement, and the ability to review and interpret financial data and activity, in order to make accurate decisions and provide sound recommendations based on available evidence. Analytical skill set, with the ability to communicate effectively. Strong interpersonal skills. Strong knowledge and understanding of the BSA and the rules and regulations of the gaming industry. The ability to adapt to changing priorities and to thrive in a fast-paced work environment. Previous experience in customer verification, customer due diligence, and enhanced due diligence is preferred but not essential. Excellent Microsoft Excel skills. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits. Start-up culture backed by a secure, global brand. Fully remote position. Opportunity to shape and develop risk-based AML policies and procedures. Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

Lead and mentor a BI analyst team to deliver actionable insights for sportsbook performance, manage operations, and collaborate with data engineering and leadership. | Senior-level BI management experience with strong leadership, technical BI tools expertise, sports betting market knowledge, and excellent communication skills. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are looking for a dynamic and insight-driven Manager to lead our Sportsbook BI function. Reporting to the Director of Sportsbook BI, this role is focused on developing the capabilities and outputs of our existing team, with a strong emphasis on mentoring, insight generation, and helping the Sportsbook leadership team see beyond surface-level reporting. The ideal candidate will combine technical expertise with strong leadership and stakeholder engagement skills. They will ensure the BI team delivers high-quality, actionable insights that influence decision-making, highlight opportunities, and improve the overall sportsbook performance. You will: • Lead and mentor a team of analysts, providing guidance, support, and development opportunities. Conduct regular 1-2-1s, performance reviews, and upskilling initiatives to ensure the team's growth and efficiency; • Leverage a wide array of data technologies (including but not limited to Snowflake, Databricks, Tableau, PowerBI, Amplitude, Python, R, AI models, etc.) to understand and diagnose business performance; • Oversee the day-to-day operations of the team, ensuring effective allocation of resources and prioritization of tasks, and achievement of KPIs; • Forge key relationships across the business, particularly in departments such as Data Engineering, to influence the data roadmap and optimize our BI infrastructure; • Ensure the team proactively monitors business performance indicators and communicates timely alerts to stakeholders when notable changes occur, with supporting analysis and context; • Work with the Director of Sportsbook BI to foster a culture of technical excellence, curiosity and continuous learning to elevate the standard of analytics across the business. What are we looking for? We are looking for highly motivated individuals with a mix of sports betting knowledge and technical acumen, ready to make an immediate impact from day one. As there is an existing team of analysts to lead, you will be principally assessed on your ability to deliver effective performance management, though demonstration of your technical skills and knowledge of the US sports betting market will also be advantageous. You will be analytical, mathematically minded and detail orientated, with strong communication and presentation skills. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: • Competitive pay and benefits • Flexible vacation allowance • Flexible work from home or office hours • Startup culture backed by a secure, global brand • Opportunity to help shape the future strategy of the Sportsbook Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

The Coordinator will execute customer conversion, retention, and reactivation messaging strategies while ensuring quality and consistency in messaging content. They will coordinate marketing and promotional materials to meet established deadlines. | Candidates should have 2+ years of experience in CRM within the online gaming or sportsbook industry and proficiency in CRM software and data analysis tools. Strong analytical, communication, and project management skills are essential for success in this role. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates with a passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? Reporting to the CRM Casino Manager, as a vital member of the promotion and CRM team, you'll help expand Hard Rock Digital's business across multiple jurisdictions. Working hand in hand with the product, marketing, commercial, operations, data and regulatory teams, you will combine your outstanding knowledge of the online gaming customer and experience to play a leading role in driving forward the future growth and direction of the business. Responsibilities for this role include: Execute customer conversion, retention and reactivation messaging and engagement strategies Coordinate both pre-planned and real-time messaging to align with customer needs and business objectives Handle the day-to-day execution of messaging content to ensure quality and consistency Review and validate all copy and graphic materials for accuracy and quality upon receipt Ensure all marketing and promotional materials are accurately and timely deployed to meet established deadlines What are we looking for? In this team, we need people who have a deep understanding of real money online gaming customers, the games, promotions and product features that produce ongoing world-class customer experiences, what the key competitors are up to and the wider market trends. To be successful in this team, you will have: 2+ years of experience in CRM in the online gaming or sportsbook industry. Proficiency in CRM software (e.g. Braze, Optimove), email marketing platforms, and data analysis tools. Strong ability to analyze data, generate insights, and make data-driven decisions. Excellent written and verbal communication skills to interact with customers and internal teams. Strong project management skills with the ability to manage multiple campaigns and initiatives simultaneously. Understanding of customer needs and behaviors to create personalized and impactful CRM strategies. Ability to identify issues and implement effective solutions quickly. Team Player: Ability to work collaboratively with cross-functional teams to achieve common goals. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits includes: Competitive compensation and comprehensive benefits Hybrid and Remote work Flexible vacation allowance Start up culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

Design experiences that engage and delight customers while collaborating with the CRM team to optimize designs based on campaign performance data. Ensure adherence to brand guidelines and regulatory requirements while supporting larger campaign initiatives. | Candidates should have 2-4 years of experience in marketing or product design with a focus on CRM engagement. A strong portfolio showcasing innovative, engagement-focused creative is required, along with proficiency in Adobe Creative Suite and familiarity with CRM platforms. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? As a Designer on the Engagement team, you will design experiences that engage and delight. With an established understanding of storytelling and customer journeys, you craft creative that strengthens connections and builds loyalty. Your passion for engagement and retention strategies drives you to learn, adapt, and contribute to impactful campaigns. You will work at the heart of the action, collaborating closely with the Design Lead, creative team, and stakeholders. Your primary mission will be to design, test and optimize within the CRM channel, as well as provide production design support. What You’ll Do: Execute on Creative Strategy: Support the design and execution of engagement-driven creative (CRM, email, push notifications, in-app messaging, and other engagement channels) including lifecycle campaigns, loyalty programs, and personalized experiences. Collaborate Cross-functionally: Partner closely with the CRM team with designing templates for HTML emails and in-app messages, ensuring they are visually compelling and optimized for user interaction. Support the Creative Pod: Support the senior creative staff on larger campaign initiatives by extrapolating creative into additional sizes, versions, and placements Iterate Based on Data: Work with the CRM team to understand campaign performance data and use these insights to optimize on your designs and improve key metrics. Maintain Brand and Compliance Standards: Ensure every design you create strictly adheres to Hard Rock Digital’s brand guidelines and the specific regulatory requirements for each market. Stay Ahead of Trends: Keep up-to-date with the latest design trends and best practices in digital advertising, particularly within the CRM and gaming landscapes. Technical Proficiency: The right candidate will be well-versed in HTML, CSS, responsive design principles and delivery What are we looking for? 2-4 years of experience in marketing or product design, with a focus on CRM engagement and retention and production design. Experience with platforms like Braze, Mailchimp, or SendGrid is a plus. A strong portfolio is required. It should showcase innovative, engagement-focused creative that drove measurable customer retention or loyalty. Mastery of the Adobe Creative Suite (Photoshop, Illustrator) is essential. Experience with Figma is a major plus. Expertise in designing for CRM channels (email, push, in-app), with an understanding of how to optimize for audience interaction and response. Collaborative mindset: Experience working with marketers and product teams to refine creative approaches. A passion for or interest in sports, casino games, or the iGaming industry is a significant advantage. Our Ideal Candidate: You check your email, you save beautiful emails, you look up inspiring emails, you have a deep burning love for emails (yes, really, we see you). You are more than just a designer; you are a problem-solver who understands that a great design must also be effective. You are detail-oriented, hungry to learn, and thrive on seeing your work make a real-time impact. You enjoy the challenge of a fast-paced environment and are excited by the idea of designing for major sporting events or new game launches. You are a collaborative team player ready to grow your career and help build the visual identity of a leading brand in a thrilling industry. Why Join Us: Creative Growth: Be part of a high-energy team committed to creativity and excellence. Meaningful Contributions: Help shape how customers interact with our brand through engaging design. Dynamic Culture: Enjoy a collaborative and supportive environment with flexible work arrangements. Growth Opportunities: Build your career within a fast-growing business and iconic brand. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay Flexible vacation allowance Flexible work from home Startup culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Lead the design and execution of engagement-driven creative for the online Casino segment, including lifecycle campaigns and personalized experiences. Collaborate with cross-functional teams to align engagement strategies with broader business goals. | 5+ years of experience in marketing or product design, particularly in iGaming and Casino engagement. A strong portfolio showcasing innovative, engagement-focused designs is required. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? As a Sr. Designer on the Engagement team, you will design experiences that engage and delight. With an established understanding of storytelling and customer journeys, you craft creative that strengthens connections and builds loyalty. Your passion for engagement and retention strategies drives you to learn, adapt, and contribute to impactful campaigns. You will work at the heart of the action, collaborating closely with the Design Lead, creative team, and stakeholders. Your primary mission will be to support the design and execution of engagement-driven creative primarily within the online Casino segment, including game launches, promotions, and new feature roll-outs. What You’ll Do: Lead the design and execution of engagement-driven creative, including lifecycle campaigns, loyalty programs, and personalized experiences within the Casino segment Create visually stunning, on-brand assets for CRM, email, push notifications, in-app messaging, and other engagement channels. Collaborate with retention marketers to analyze iGaming user behavior, tailoring designs to amplify engagement metrics such as session frequency, active days, and lifetime value. Partner with cross-functional teams, including product, marketing, and analytics, to align engagement strategies with broader Casino business goals. Stay Ahead of Trends by keeping up-to-date with the latest design trends and best practices in digital advertising, particularly within the iGaming and Casino landscape. Maintain a cohesive brand presence across all engagement channels, ensuring consistency while driving creativity. What are we looking for? 5+ years of experience in marketing or product design, with a focus on iGaming and Casino engagement and retention. Experience with platforms like Braze, Mailchimp, or SendGrid is a plus. A strong portfolio is required. It should showcase innovative, engagement-focused iGaming creative that drove measurable customer retention or loyalty. Mastery of the Adobe Creative Suite (Photoshop, Illustrator) is essential. Experience with Figma is a major plus. Expertise in designing immersive, interactive iGaming experiences that resonate with audiences. Collaborative mindset: Experience working with marketers and product teams to refine creative approaches. A passion for or interest in sports, casino games, or the iGaming industry is a significant advantage. Knowledge of gamification or loyalty program design is a required Our Ideal Candidate: You are more than just a designer; you are a problem-solver who understands that a great design must also be effective. You are detail-oriented, hungry to learn, and thrive on seeing your work make a real-time impact. You enjoy the challenge of a fast-paced environment and are excited by the idea of designing for major sporting events or new game launches. You are a collaborative team player ready to grow your career and help build the visual identity of a leading brand in a thrilling industry. Why Join Us: Creative Growth: Be part of a high-energy team committed to creativity and excellence. Meaningful Contributions: Help shape how customers interact with our brand through engaging design. Dynamic Culture: Enjoy a collaborative and supportive environment with flexible work arrangements. Growth Opportunities: Build your career within a fast-growing business and iconic brand. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay Flexible vacation allowance Flexible work from home Startup culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

The Media Buying Coordinator will assist in planning and executing marketing campaigns across various media channels, including TV, radio, and out-of-home advertising. This role involves coordinating with agencies and internal teams to ensure campaign execution aligns with objectives and budgets. | Candidates should have 1-3 years of experience in traditional media buying or coordination, with a strong understanding of linear television and radio buying processes. A bachelor's degree in a related field and familiarity with media research tools are preferred. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are seeking a detail-oriented Media Buying Coordinator to join our performance marketing team and work hands on, with our media AORs. Working with the Sr Manager, Media Buying to support the execution of our marketing campaigns across TV, radio, OOH (out-of-home), and direct mail advertising. This role is perfect for someone passionate about traditional media with strong analytical skills and attention to detail. The ideal candidate will have foundational experience in media buying, excellent comprehension of audience measurement metrics, and the ability to interpret complex media flow charts and campaign documentation. Key Responsibilities Media Buying & Coordination Assist in planning and executing linear TV buys across broadcast and cable networks Review linear TV buy summaries, flowcharts, and post-campaign analysis reports Track programming changes, preemptions, and make-goods across TV properties Coordinate with AOR for creative delivery and scheduling requirements Support radio buying process across AM/FM stations and radio networks Coordinate daypart planning and ensure optimal frequency distribution across target demographics Coordinate live read scripts and promotional tie-ins with radio stations Out-of-Home (OOH) & Digital Out-of-Home (DOOH) Coordination Assist in traditional billboard, transit, and outdoor advertising campaign execution Support site selection process using traffic patterns, demographic data, and reach estimates Manage OOH creative trafficking and ensure proper installation and monitoring Track OOH campaign delivery through photo verification and monitoring systems Coordinate with AOR and creative team for production timelines and installation schedules Flow Chart Interpretation & Campaign Documentation Read and interpret complex media flow charts and campaign planning documents Maintain detailed buy sheets and campaign execution timelines Maintain accurate campaign spend documentation and ensure spends are properly passed to internal data warehouses Ensure flow chart accuracy and adherence to campaign objectives and budgets Administrative & Coordination Support Coordinate with AOR and internal teams for campaign execution Manage campaign timelines and ensure all deliverables meet established deadlines Support budget management and spend reporting processes Assist with RFP responses and vendor proposal evaluations What are we looking for? Traditional Media Experience 1-3 years of experience in traditional media buying, planning, or coordination Hands-on experience with linear television buying processes and network coordination Working knowledge of terrestrial radio buying and daypart optimization Experience with out-of-home (OOH) and digital out-of-home (DOOH) campaign coordination Understanding of traditional media trafficking and creative delivery processes Preferred Qualifications Bachelor's degree in Marketing, Communications, Advertising, or related field Experience with media buying platform Strata Knowledge of media research tools (Nielsen, Comscore, MRI, SRDS) What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay Flexible vacation allowance Flexible work from home Startup culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

The AML Compliance Analyst will review high-risk accounts, transactions, and incident reports for potential Suspicious Activity Report filings. Responsibilities include managing alerts, conducting research, and ensuring accurate documentation of findings. | Candidates should have a Bachelor's Degree or equivalent experience, with at least 2 years in AML/BSA within relevant industries. Strong communication, analytical, and investigative skills are essential, along with a solid understanding of regulatory requirements. | What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? Our Anti-Money Laundering (AML) Compliance Analyst will be an integral part of our Compliance Team, reporting to the AML Compliance Manager. The AML Compliance Analyst will review high-risk accounts, transactions, and incident reports escalated to Compliance by various business lines for consideration of Suspicious Activity Report (SAR) filings. As an AML Compliance Analyst, you will be responsible for: Reviewing escalated alerts, cases, and customer activity from the first line to determine whether further escalation is warranted. Performing detailed reviews of high-risk custom accounts. Conducting research using internal systems and open-source tools to understand behavior and assess risk. Ensuring reviews are documented clearly and accurately with appropriate rationale supporting the decision to close or escalate the case. Managing a queue of alerts and cases. Identifying potential gaps in documentation, due diligence, or risk mitigation measures and escalating findings when necessary. Collaborating with the first line and investigations team when necessary. Any other job-related duties as assigned. What are we looking for? Superior written and verbal communication skills. This position places a premium on the ability to prepare thorough, concise, well organized, professional written products for external stakeholders. The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for the AML/BSA, sports, and casino gaming industries. Make informed decisions on detailed analysis and findings. Qualifications: Bachelor’s Degree or an equivalent combination of education and relevant work experience. At least 2 years of AML/BSA experience in the Casino, Fintech, or Banking industries. Strong investigative skills, sound judgement, and the ability to review and interpret financial data and activity, in order to make accurate decisions and provide sound recommendations based on available evidence. Analytical skill set, with the ability to communicate effectively. Strong interpersonal skills. Strong understanding of BSA/AML Regulatory requirements, the three lines of defense model, and industry best practices. The ability to adapt to changing priorities and to thrive in a fast-paced work environment Previous experience in customer verification, customer due diligence, and enhanced due diligence would be preferred. Excellent Microsoft Excel skills. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Start-up culture backed by a secure, global brand Fully remote position Opportunity to shape and develop risk-based AML policies and procedures. Roster of Unique We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).