GSK

GSK

7 open positions available

3 locations
1 employment type
Actively hiring
Full-time

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GSK

Senior Director, Risk Automation & Intelligence

GSK•Anywhere•Full-time
View Job
Compensation$195K - 325K a year

Leads strategy and execution for technology risk data, analytics, and automation, while overseeing risk operations and integrating cyber risk into enterprise governance. | Requires a bachelor's degree and extensive risk analytics, automation, and cybersecurity leadership experience, including management of global teams, budgets, and executive stakeholders. | Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Position Summary The Senior Director, Risk Automation & Intelligence leads the strategy and execution of the data, analytics and automation capabilities that the rest of the Technology Risk and Compliance function relies on to manage risk and demonstrate compliance effectively and efficiently. This is a senior leadership role accountable for the capability across GSK, spanning policy, process, automation and tooling, training and end-user experience for Technology Risk and Compliance capabilities and services. About the team. Risk Automation and Intelligence is the engine room of the Risk and Compliance function's data and automation, operating as GSK's Risk Operations Centre. The team builds future-ready analytics, automation and intelligence that enable GSK to manage technology risk and compliance proactively and at scale. Key responsibilities: This role will provide you the opportunity to lead key activities to progress your career. These responsibilities include some of the following: Set the enterprise vision and multi-year strategy for the data, analytics and automation capabilities that underpin Technology Risk and Compliance at GSK, and secure the investment to deliver it. Lead the Risk Automation & Intelligence organisation, including leaders of teams, and own its capability plan. Own the budget, vendor portfolio and headcount plan for the capability. Represent the capability to the CISO, GSK Tech leadership, auditors and regulators. Own GSK's Cyber Security Policies, ensuring they remain current, practical and aligned with the evolving threat, technology and regulatory landscape. Own the Technology Risk and Compliance processes used across GSK, ensuring they are well-designed, consistently applied and continuously improved. Own the integration between Technology Risk and Compliance and GSK's Enterprise Risk Programme, ensuring technology risk is represented accurately and consistently in enterprise risk reporting and governance. Operate and evolve GSK's Risk Operations Centre model, bringing modern Risk Operations Centre concepts, continuous controls monitoring and quantitative risk analysis into how GSK manages technology risk and compliance. Bring product management rigour to the roadmap for risk and compliance tooling, translating the needs of stakeholders at Director, VP and SVP level into prioritised features and releases. Build and lead the capability that automates risk, control and compliance processes, including AI and intelligent automation, to replace manual effort with proactive, at-scale risk management. Develop risk analytics, models and quantitative risk methods that help the business identify, evaluate and treat cyber risk, and that support prioritisation and inform resource and investment decisions for leadership, ExCom and the Board. Develop performance analytics that measure the effectiveness and operational efficiency of the Technology Risk and Compliance programme itself, driving continuous improvement. Own the data platform and pipelines underpinning risk intelligence, including the tooling used for Board-level Key Risk Indicators, issue and risk management, third-party cyber risk management and software development lifecycle compliance. Own the GRC tooling strategy, including ServiceNow, ensuring the platforms used across GSK for risk and compliance management are modern, well-integrated and fit for purpose. Bring fresh, innovative thinking to how GSK instruments and automates risk and compliance, challenging existing approaches to deliver superior outcomes with less manual effort. Lead your team in using approved AI tools to improve productivity and ways of working, role-modelling responsible use and follow GSK’s Responsible AI, privacy and security requirements. Why You? Basic Qualification We are seeking professionals with the following required skills and qualifications to help us achieve our goals: Bachelor’s degree. Experience in risk analytics, automation or security data science. Experience building AI and intelligent automation solutions. Product management experience, including applying Agile delivery methods and translating stakeholder requirements into a prioritised roadmap. Experience applying Lean Six Sigma or other process excellence methodologies. Experience delivering data platforms and data pipelines. Experience leading a technical capability. Cyber security experience, including leading a global capability. Experience managing people leaders across multiple geographies. Experience managing a capability budget and vendor portfolio. Experience with quantitative risk analysis and statistical methods. Experience presenting to executive leadership or board-level audiences Preferred Qualification If you have the following characteristics, it would be a plus: Experience leading a data, analytics or automation capability. Experience with cyber risk quantification methods and associated quantitative risk analysis techniques. Familiarity with modern Risk Operations Centre (ROC) concepts and operating models. Experience with continuous controls monitoring. Familiarity with modern GRC platforms, especially ServiceNow. Cloud data platform experience in Azure, AWS or GCP. Relevant certification such as CRISC, CISSP, cloud data or analytics certifications. Experience in pharmaceutical, life sciences or another highly regulated industry. Typical tools and technologies: Python, SQL, Azure data stack, ServiceNow GRC, Power BI, automation, RPA and AI/intelligent automation tooling. #GSKcso #Li-GSK #AGTech Skills Cloud Security, Cybersecurity, Data Integrity, Executive Reports, Identity Access Management (IAM), Risk Assessments, Risk Management, Risk Management Framework, Security Architecture Design, Security Compliance, Security Policies, Security Risk, Third Party Risk Management, Vulnerability Management, Web Application Security The US annual base salary for new hires in this position ranges from $195,000 to $325,000. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Consumer and market research
Quantitative and qualitative research
Strategic team leadership
New product development
Customer experience programs
Direct Apply
Posted 9 days ago
GSK

Senior Manager, Risk Intelligence & Decision Support

GSK•Anywhere•Full-time
View Job
Compensation$125K - 208K a year

Lead the risk intelligence portfolio’s analytics delivery and roadmap, defining key risk indicators and developing data platforms and analytics for cyber risk decisions. | Requires a bachelor’s degree in a technical field and significant experience in risk analytics, data engineering, or security data science, plus Agile, visualization, and cybersecurity proficiency. | Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. The Senior Manager, Risk Intelligence & Decision Support leads the analytics and decision support elements of the Risk Automation & Intelligence portfolio, including the Key Risk Indicators and the process instrumentation and internal performance indicators that are core to GSK's Risk Operations Centre. This is a delivery leadership role combining hands-on work with team and stakeholder management. This role is critical in enabling leaders at all levels and functions of GSK to rapidly identify, evaluate and make decisions on risk, and in providing assurance that compliance requirements are met. About the team. Risk Intelligence and Decision Support turns GSK's cyber risk data into decisions, and is a core part of GSK's Risk Operations Centre. The team builds the data platform, analytics and reporting that tell CSO leadership and the business where risk actually sits, what to do about it, and how effectively and efficiently the risk and compliance programme itself is operating. Key responsibilities: This role will provide you the opportunity to lead key activities to progress your career. These responsibilities include some of the following: Lead a defined area of the capability, including its people, delivery and outcomes. Manage delivery against the capability roadmap and escalate blockers early. Bring a product management and Agile delivery mindset to the roadmap for risk intelligence and decision support tooling, working with business and business-facing teams to capture voice of customer and prioritise features. Develop team capability through coaching, review and structured feedback. Represent the area in CSO governance and cross-functional forums. Own the Key Risk Indicators (KRIs) used across GSK, ensuring they are meaningful, well-defined and consistently reported and aligned to GSK enterprise risk management priorities. Define and instrument the internal performance indicators that measure the effectiveness and efficiency of the Risk and Compliance programme itself, as a core input to the Risk Operations Centre. Build and maintain the data platform underpinning cyber risk intelligence and reporting. Work with partner teams to engineer data pipelines that bring risk, control, threat and asset data into a single model. Partner with security product teams to identify and leverage the data and telemetry produced by their tools and technologies to identify, evaluate and disposition risk at scale. Develop analytics and models that quantify cyber risk and support prioritisation decisions. Build dashboards and reporting for CSO leadership, business units and governance committees. Define the metrics that matter and retire the ones that do not. Ensure data quality, lineage and definitions are consistent across risk reporting. Lead your team in using approved AI tools to improve productivity and ways of working, role-modelling responsible use and follow GSK’s Responsible AI, privacy and security requirements. Why you? Basic Qualification We are seeking professionals with the following required skills and qualifications to help us achieve our goals: Bachelor's degree in Computer Science, Data Science, Cyber Security or Engineering. Experience in risk analytics, data engineering or security data science. Experience using data visualization and intelligent automation tools to act on data insights. Experience applying product management and Agile delivery approaches to a data, analytics or automation roadmap. Experience in data modelling and pipeline development. Experience developing reports and data visualizations. Cyber security experience. Experience leading a team or a programme of work. Experience managing project delivery against plans, quality standards and timelines. Experience managing stakeholder relationships. Preferred Qualifications: Familiarity with modern Risk Operations Centre (ROC) concepts and operating models. Experience with continuous controls monitoring. Experience with cyber risk quantification methods. Cloud data platform experience in Azure, AWS or GCP. Relevant certification such as CRISC, CISSP, cloud data or analytics certifications. Experience in pharmaceutical, life sciences or another highly regulated industry. Typical tools and technologies: Python, SQL, Azure data stack, Power BI, Tableau, data pipeline and orchestration tooling. #GSKcso #LI-GSK #AGTech Skills Cloud Security, Cybersecurity, Data Integrity, Executive Reports, Identity Access Management (IAM), Risk Assessments, Risk Management, Risk Management Framework, Security Architecture Design, Security Compliance, Security Policies, Security Risk, Third Party Risk Management, Vulnerability Management, Web Application Security The US annual base salary for new hires in this position ranges from $124,500 to $207,500. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Risk analytics
Data engineering
Cybersecurity
Data visualization
Team leadership
Stakeholder management
Direct Apply
Posted 9 days ago
GSK

Director, Market Intelligence

GSK•Anywhere•Full-time
View Job
Compensation$150K - 220K a year

You would scope and manage market research, synthesize primary and secondary findings into commercial recommendations, advance AI-enabled research practices, and coach market intelligence managers. | The role requires a bachelor’s degree, commercial biopharma market research experience, strong research and communication skills, and demonstrated use of AI tools; 10+ years of research experience is preferred. | The Market Intelligence Director will partner directly with marketers to recommend, plan and execute market research, in pursuit of a deeper understanding of customers' attitudes, beliefs and motivations. The Director will synthesize across all research studies, collaborate with analytics counterparts and provide a concise narrative of opportunities that he/she will share in various forums (insight sessions, ops/strategic planning, etc.) to influence marketers to act. This role will also play a key role in continuing to progress our capabilities, with a goal of uncovering ways (new vendors, new methodologies, and AI-powered approaches) to uncover more authentic, timely and actionable insights. The Director will report into the head of the Commercial Insights lead team and will work with teammates (market researchers, business analytics) to tie together primary and secondary research in the pursuit of better customer understanding & business opportunities. The Director will also collaborate and coordinate with global Insights team on the research projects. The primary stakeholders for this role will be the Senior Directors, Directors, and Managers within the Business Unit. The responsibilities of the Director include but are not limited to the following. • Work directly with marketers to recommend & scope market research, leveraging AI tools to accelerate study design, discussion guide development, and demand study planning across therapeutic areas including complex anti-infective launches • Manage ongoing market research projects to ensure milestones are being achieved • Communicate core market research findings; employ AI-assisted synthesis to distill insights from ATU tracking, qualitative research, and eDetail studies into clear, stakeholder-ready narratives and executive summaries • Collaborate with other groups to pull in additional voice of customer findings (analytics, global Insights, etc.), integrating secondary data sources such as IQVIA with primary research using AI-enabled analysis to strengthen the business story • Synthesize across multiple findings to develop brand opportunities that will be shared in various venues (Strat/Ops Plans, CLT decks, Insight Review Sessions, investor materials, etc.); use AI to accelerate cross-study synthesis and surface patterns across large research bodies • Progress market research capabilities by identifying emerging methodologies and refreshing list of vendors — and pioneering the responsible integration of AI into the market research workflow, including establishing AI governance frameworks and PMR process standards for the team • Lead AI-assisted vendor evaluation and proposal scoring, applying structured comparison frameworks to drive objective vendor selection and maximize research investment efficiency • Drive customer journey and patient pathway work, leveraging AI to map, redesign, and document HCP and patient journeys that surface actionable commercial opportunities • Manage market research budgets and oversee cost saving initiatives across BUs, with AI-enabled efficiencies reducing cycle time on synthesis, reporting, and vendor assessment • Coaching and guiding Market Intelligence managers in the team on best practices in market research, cross-team collaboration, and the effective use of AI tools to enhance insight quality and delivery speed Qualifications: • Bachelor's degree • Market research experience in a commercial Biopharma company • Methodological knowledge of and experience in relevant market research approaches and techniques with a mindset of continuous improvement • Proven ability to use market research results to influence decision-making and drive forward opportunities • Evidence of business acumen, cross-team collaboration, communication, and presentation skills • Demonstrated experience applying AI tools to accelerate research synthesis, study design, stakeholder communications, and insight delivery Preferred Qualifications: • 10+ years of market research experience with the last few being in the lead role • Knowledge and experience working in the field of Specialty/Immunology. This would include complex elements of sales promotion across Biologics and Vaccines, non-retail, patient gateways, field reimbursement engagement, buy and bill selling models, longer selling cycles, and contracting • Experience leading AI governance initiatives within a Pharma market research or commercial insights function, including establishing responsible use standards and process frameworks for the team • Track record of leveraging AI to deliver faster, higher-quality insights across ATU tracking, qualitative synthesis, customer journey mapping, and vendor/proposal evaluation Work Location and Setup This position is based in the United States and offers a hybrid work arrangement, balancing time in the office with remote work to support flexibility and collaboration. We are excited to hear from candidates who are ready to step into a role where their insights shape our commercial strategy and foster a culture of curiosity and continuous learning. If this sounds like you, please apply and join us in advancing healthcare through thoughtful market intelligence. #GSKCommercial Skills Customer Insights, Data to Insights, Digital Fluency, Influencing Without Authority, Market Knowledge, Scientific Literacy Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Market research methods
AI-assisted research synthesis
Customer and market insights
Quantitative and qualitative analysis
Executive stakeholder communication
Verified Source
Posted 20 days ago
GSK

Director, Market Intelligence

GSK•Anywhere•Full-time
View Job
Compensation$150K - 220K a year

Partner with marketers to lead market research, synthesize findings into commercial opportunities, advance research capabilities, manage budgets, and coach team members. | Requires a bachelor's degree, commercial biopharma market research experience, strong research and stakeholder influence skills, and demonstrated use of AI in research workflows; 10+ years and specialty or immunology experience are preferred. | The Market Intelligence Director will partner directly with marketers to recommend, plan and execute market research, in pursuit of a deeper understanding of customers' attitudes, beliefs and motivations. The Director will synthesize across all research studies, collaborate with analytics counterparts and provide a concise narrative of opportunities that he/she will share in various forums (insight sessions, ops/strategic planning, etc.) to influence marketers to act. This role will also play a key role in continuing to progress our capabilities, with a goal of uncovering ways (new vendors, new methodologies, and AI-powered approaches) to uncover more authentic, timely and actionable insights. The Director will report into the head of the Commercial Insights lead team and will work with teammates (market researchers, business analytics) to tie together primary and secondary research in the pursuit of better customer understanding & business opportunities. The Director will also collaborate and coordinate with global Insights team on the research projects. The primary stakeholders for this role will be the Senior Directors, Directors, and Managers within the Business Unit. The responsibilities of the Director include but are not limited to the following. • Work directly with marketers to recommend & scope market research, leveraging AI tools to accelerate study design, discussion guide development, and demand study planning across therapeutic areas including complex anti-infective launches • Manage ongoing market research projects to ensure milestones are being achieved • Communicate core market research findings; employ AI-assisted synthesis to distill insights from ATU tracking, qualitative research, and eDetail studies into clear, stakeholder-ready narratives and executive summaries • Collaborate with other groups to pull in additional voice of customer findings (analytics, global Insights, etc.), integrating secondary data sources such as IQVIA with primary research using AI-enabled analysis to strengthen the business story • Synthesize across multiple findings to develop brand opportunities that will be shared in various venues (Strat/Ops Plans, CLT decks, Insight Review Sessions, investor materials, etc.); use AI to accelerate cross-study synthesis and surface patterns across large research bodies • Progress market research capabilities by identifying emerging methodologies and refreshing list of vendors — and pioneering the responsible integration of AI into the market research workflow, including establishing AI governance frameworks and PMR process standards for the team • Lead AI-assisted vendor evaluation and proposal scoring, applying structured comparison frameworks to drive objective vendor selection and maximize research investment efficiency • Drive customer journey and patient pathway work, leveraging AI to map, redesign, and document HCP and patient journeys that surface actionable commercial opportunities • Manage market research budgets and oversee cost saving initiatives across BUs, with AI-enabled efficiencies reducing cycle time on synthesis, reporting, and vendor assessment • Coaching and guiding Market Intelligence managers in the team on best practices in market research, cross-team collaboration, and the effective use of AI tools to enhance insight quality and delivery speed Qualifications: • Bachelor's degree • Market research experience in a commercial Biopharma company • Methodological knowledge of and experience in relevant market research approaches and techniques with a mindset of continuous improvement • Proven ability to use market research results to influence decision-making and drive forward opportunities • Evidence of business acumen, cross-team collaboration, communication, and presentation skills • Demonstrated experience applying AI tools to accelerate research synthesis, study design, stakeholder communications, and insight delivery Preferred Qualifications: • 10+ years of market research experience with the last few being in the lead role • Knowledge and experience working in the field of Specialty/Immunology. This would include complex elements of sales promotion across Biologics and Vaccines, non-retail, patient gateways, field reimbursement engagement, buy and bill selling models, longer selling cycles, and contracting • Experience leading AI governance initiatives within a Pharma market research or commercial insights function, including establishing responsible use standards and process frameworks for the team • Track record of leveraging AI to deliver faster, higher-quality insights across ATU tracking, qualitative synthesis, customer journey mapping, and vendor/proposal evaluation Work Location and Setup This position is based in the United States and offers a hybrid work arrangement, balancing time in the office with remote work to support flexibility and collaboration. We are excited to hear from candidates who are ready to step into a role where their insights shape our commercial strategy and foster a culture of curiosity and continuous learning. If this sounds like you, please apply and join us in advancing healthcare through thoughtful market intelligence. #GSKCommercial Skills Customer Insights, Data to Insights, Digital Fluency, Influencing Without Authority, Market Knowledge, Scientific Literacy Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Qualitative and quantitative research
Consumer and customer insights
Research strategy and leadership
New product development
Customer journey mapping
Neuroscience research methods
Verified Source
Posted 20 days ago
GSK

Manager, Public Policy

GSK•Washington, District of Columbia•Full-time
View Job
Compensation$90K - 135K a year

Monitor federal legislation and regulations, develop business insights and advocacy materials, and support stakeholder relationships to advance the company’s health policy agenda. | Requires a bachelor’s degree and at least four years of policy, government, or consulting experience, specifically in health policy or pharmaceuticals, with strong analytical, communication, and project management skills. | Location: Washington, DC. The Manager, Public Policy is a key member of the US Public Policy team. The Manager will report to the Director of Policy and Reimbursement and will work closely the policy and broader government affairs teams as an analyst and thought partner. This role will work across and partner with the Public Policy team at large on key issues including but not limited to: 340B, price controls, reimbursement coding and payment, patient access and other key prescription drug policy issues. This individual will work closely across the GSK Communications and Government Affairs (CGA) team to shape the health policy environment and advance GSK’s public policy agenda. This role also works in a matrix environment with key partners across US legal and commercial Market Access teams. The position will: Monitor and track policies relevant to the GSK’s portfolio and conduct in-depth research and analysis on legislation and regulations to extract key business insights. Develop informative slide deck presentations, research briefs, advocacy materials, and other relevant content to effectively communicate insights. Lead in depth analysis of key federal regulations from government agencies of focus including HHS and CMS; develop communications around these regulations and contribute to the development of comment letters and other engagement tools. Help support and participate in external stakeholder relationships with key trade association workgroups, relevant consultants, and vendors. The areas of remit within the purview of the Manager, Public Policy include, but are not limited to: In partnership with the Public Policy Directors, contribute to the development and implementation of GSK’s overall policy agenda in the US. Provide insight and guidance to CGA and the business units on reimbursement and federal policy developments, including building relevant policy positions and advocacy materials to advance priorities. Collaborate with colleagues across the business units and participate in internal matrix teams to assess the support needed by CGA to help drive business outcomes. Support policy and advocacy strategies, including the development and approval of materials, in conjunction with relevant matrix partners the business units, US Legal, US Market Access team, US Medical Affairs, US Communications team, and GSK Global teams. Provide support for external policy forums (PhRMA, etc.) and represent GSK thought leadership on priorities. Serve as a conduit to policy consultants and internal GSK stakeholders; help to maintain a network of external consultants to monitor and assess evolving program and policy changes as relevant to the business. Why You? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Bachelor’s degree 4+ years' direct experience in policy analysis, government, consulting, or similar experience, including prior health policy and pharmaceutical experience and/or working within government agencies (e.g. HHS, CMS). Experience managing several competing priorities/projects at one time. Preferred Qualifications: If you have the following characteristics, it would be a plus: Advanced degree (e.g. MPH or MPA). Ability to synthesize and effectively communicate complex, disparate issues in a clear, concise manner through written communication or verbally. Evidence of the ability to be a self-starter with a proactive approach. Experience in self-management of time and work prioritization without oversight. Excellent written, verbal, and interpersonal skills. Ability to deliver clear, impactful and succinct verbal presentations. An understanding of current healthcare and biopharmaceutical industry issues, including knowledge of medical and pharmacy drug benefit dynamics. Demonstrated analytical and independent problem-solving skills; ability to exercise sound, independent judgment. Demonstrated ability as a project manager, collaborator, and individual contributor. Working arrangement This role is hybrid, with a primary expectation to be in our US office for core collaboration days and external meetings. Remote work will be balanced with in-person team engagement. How to apply We want to hear from you. If you are motivated to help shape policy that improves patient access and you meet the qualifications, please apply. Include a resume and a brief cover letter that explains why this role matters to you and how your experience fits. We welcome applicants from all backgrounds and encourage people who value collaboration and clear thinking to join us. #LI-GSK #GSKCommercial Skills Data to Insights, Digital Fluency, Health Policy Analysis, Health Policy Research, Public Policies, Scientific Literacy, Stakeholder Management The US annual base salary for new hires in this position ranges from $134,250 to $223,750. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Policy analysis
Stakeholder management
Regulatory analysis
Health policy communication
Data analysis
Project management
Direct Apply
Posted 27 days ago
GSK

Patient Access Manager (WI/MN/SD/ND)

GSK•Anywhere•Full-time
View Job
Compensation$60K - 90K a year

Manage patient access and support oncology patients and providers through coverage, reimbursement, and treatment navigation. | Requires bachelor's degree, 3+ years in patient access or reimbursement roles, ability to travel, and experience with CRM systems. | Position Summary: The Patient Access Manager is a field-based single point of contact (SPOC) helping providers and patients navigate coverage, reimbursement, and support solutions so patients start and remain on therapy. The PAM is the primary contact for consented patients and caregivers across the GSK Oncology portfolio, guiding them through onboarding, access, and ongoing phases of the treatment journey, and supports provider accounts within the territory on coverage, coding, and payment questions after a prescribing decision has been made. The role is non-promotional and provides one accountable contact across the GSK Oncology portfolio. Key Responsibilities: Patient Navigation & Support: • Serve as the point of contact for patients, caregivers, and HCP office staff, providing approved information and education on oncology-specific care, including benefit discussions, product and disease-state per the PI, • and program-specific resources. • Conduct welcome calls and ongoing journey touchpoints, speaking to the end-to-end patient experience within program specifics and using approved call guides, FAQs, and the Prescribing Information. • Support patient enrolment in GSK services, including PAP, and guide patients and offices through enrolment requirements, missing information, and consent capture. • Provide program-specific treatment education via approved call guides, offering the ISI and PI whenever product education is delivered. • Educate patients on coverage outcomes, cost-sharing, and financial assistance options, including publicly available information on alternate coverage and independent foundations within program rules. • Facilitate transfers to Specialty Pharmacy, Medical Information, the GSK Response Center, REMS vendors, and back-office Benefits Specialists for BI/BV and PA tracking when appropriate. • Conduct all patient communication through approved recorded telephony and program systems, verifying patient identifiers and consent status before each interaction. • Maintain accurate documentation of activities and interactions within GSK’s internal system. • Capture and report adverse events and product quality complaints within required timeframes and follow crisis-management procedures. • Adhere to company policies and procedures, compliance guidance, and policies applicable to federal, state, and local regulations. • Ensures activities align with HIPAA privacy requirements and internal compliance guidelines. Access & Reimbursement: • Educate provider offices on payer coverage, coding, and payment policies for GSK Oncology products using approved materials and help offices understand and use GSK Patient Support Programs. • Support access case resolution at the office level: explain benefit investigation outcomes, prior authorization requirements and processes, and appeal pathways, with the office initiating and submitting all payer forms. • Identify access and reimbursement barriers and escalate complex, systemic, or technical payer issues to the specialist access function and to leadership. • Interface with Payer Account Managers, Specialty Pharmacy Account Directors, and Oncology Sales teams within the boundaries of the PAN Standard and program ways of working. Operational & Compliance: • Document all interactions and manage cases in Salesforce Health Cloud / CRM in line with program standards. • Follow all SOPs and business rules consistently, and complete training on corporate policies governing access to confidential data on time. • Maintain strict separation between patient-facing and account-facing activity: no patient-identifiable information is shared with commercial teams, and the two sides of the role are never combined in a single engagement or documentation thread. • Operate strictly within approved materials and compliance guardrails, maintaining the highest level of ethics and integrity. Basic Qualifications: • Bachelor's degree. • 3+ years of experience combined in any of the following areas: field reimbursement, hub case management, patient experience programs, helping patients and providers navigate insurance verification, prior authorization requirements, and access criteria. • Ability to travel up to 20%, including overnights. • Valid driver's license. Preferred Qualifications: • Candidates should reside within the assigned territory or within 30 miles of the territory border. • Extensive experience in oncology patient navigation, access and reimbursement, or hub case management. • Advanced degree, such as an MBA, MPH, PharmD, or another relevant clinical or business degree. • Active RN license and Bachelor of Science in Nursing (BSN). • Experience using CRM and case-management platforms, preferably Salesforce Health Cloud, to document interactions, manage cases, and maintain accurate records. • Excellent verbal, written, and presentation communication skills. #GSKpatientexperience Skills Data to Insights, Digital Fluency, Market Access Strategies, Matrix Leadership, Payer Evidence, Pricing Strategies, Scientific Literacy Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Program Coordination
Documentation Management
Stakeholder Communication
Verified Source
Posted about 1 month ago
GSK

Senior Manager, R&D Procurement - Clinical Labs and Diagnostics

GSK•Durham, NC•Full-time
View Job
Compensation$114K - 190K a year

Lead procurement category management, contract negotiation, and supplier relationship management for clinical labs and diagnostics. | Bachelor's degree, 5+ years category management in global procurement, experience in complex negotiations, preferably in pharma or healthcare. | Are you energized by a procurement role that allows you to leverage technology and accelerate efficiency and best practices across the business? If so, this Senior R&D Procurement Manager role could be an ideal opportunity to explore. Job Purpose As a Senior R&D Procurement Manager in Clinical Services, you will be accountable for a category of outsourced services needed for GSK’s clinical trials: • Negotiate contracts with suppliers that secure favorable terms for procurement of goods and services contracts in line with the agreed business requirements • Ensure that business requirements are clearly defined and supplier performance management is in place to deliver value to GSK • Lead strategic review with in-depth category knowledge Details (Your Responsibilities) This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following: • Accountability for end-to-end management of the Medicines Specialty Labs and Companion Diagnostics categories • Business Partner to multiple functions within matrixed R&D organization • Establish contracting strategy for the Medicines Specialty Labs and Companion Diagnostics categories with appropriate resource allocation • Lead sourcing events and data-driven negotiations to deliver on the business requirements • Lead relationship management with key Specialty Labs and Companion Diagnostics suppliers • Demonstrate understanding of and commitment to the GSK culture and R&D priorities Why you? Basic Qualifications We are looking for professionals with these required skills to achieve our goals: • Bachelor’s Degree • 5+ years of category management experience in Global Procurement or equivalent function • Experience developing project plans and leading complex negotiations • Pharmaceutical, healthcare, or consumer goods industry experience Preferred Qualifications If you have the following characteristics, it would be a plus: • Advanced Degree in Business Management, Business Operations, Mathematics or Science • Strong business and financial acumen • Strong oral and written communication skills • Proficient in leveraging AI to simplify daily ways of working and drive efficiency in business processes • Ability to analyze and present data in a clear and concise manner • Ability to balance priorities and work independently • Ability to engage and influence senior leadership with limited direction Skills Category Strategy, Contract Management, Data Analysis, Digital Literacy, Financial Acumen, Interactive Storytelling, Negotiation, Sourcing Management, Stakeholder Management, Supplier Relationship Management • If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $113,850 to $189,750. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Supplier Relationship Management
Cost Optimization
Data Analysis
Verified Source
Posted 2 months ago

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