12 open positions available
Design and implement detection rules, lead incident response investigations, automate security workflows, and improve security posture across identity, endpoint, and cloud environments. | 6+ years in security operations with hands-on experience in detection engineering, incident response, scripting, digital forensics, and strong knowledge of security tools and attacker techniques. | About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary Greystar is seeking a Senior Detection & Response Engineer to join our Cybersecurity Operations team. This is a hybrid engineering and operations role for someone who can build detections, write code and automation, run full incident response investigations, and apply solid security engineering fundamentals across our environment. You will own the full loop: engineer the detection, respond to what it catches, and feed those lessons back into stronger coverage. This role spans EDR, IAM, SIEM, Data governance and works closely with our SOC. Responsibilities JOB DESCRIPTION • Design, build, test, and tune detection rules across our SIEM and security tooling, targeting real attack techniques observed in our environment • Build scripts, automation, and API integrations (using code and AI tooling) to accelerate detection engineering, investigation, and response workflows • Lead incident response investigations end to end, from triage through containment, eradication, and closure • Perform host and cloud forensic analysis, including disk, memory, and log artifact examination to reconstruct attacker activity and establish incident timelines • Participate in an on-call rotation and perform hands-on alert and incident analysis • Analyze Microsoft 365 and Entra ID log sources including interactive sign-ins, non-interactive sign-ins, audit logs, and the unified audit log • Investigate EDR detections, perform process tree analysis, and recommend containment actions • Triage and investigate escalations from the SOC • Develop and maintain automated response playbooks • Conduct root cause analysis and determine initial access, persistence, and exfiltration methods during investigations • Apply security engineering fundamentals to improve identity security, conditional access, and endpoint posture • Produce clear, executive-ready incident briefings, IOC documentation, and technical writeups • Identify and tune false positive patterns to improve detection fidelity Required Qualifications • 6+ years in security operations, detection engineering, incident response, or a combined security engineering role • Demonstrated ability to build detections and understand the underlying logic, not just operate a tool • Hands-on digital forensics experience across endpoint and cloud, including artifact collection, timeline reconstruction, and evidence handling • Proficiency scripting and building automation (Python, PowerShell, KQL, or similar), including the effective use of AI tooling to accelerate development • Working knowledge of attacker tradecraft and the ability to attribute activity based on TTPs • Experience building or consuming API integrations across security and identity platforms • Proficiency with EDR platforms • Working knowledge of SIEM platforms and detection rule development • Strong understanding of hybrid identity environments, including AD Connect sync behavior and Entra ID • Experience investigating modern attack techniques including AiTM phishing, OAuth consent abuse, BEC, token replay, and living-off-the-land techniques • Solid security engineering fundamentals across identity, endpoint, and cloud • Willingness to participate in an on-call rotation and perform hands-on incident response • Strong written communication and documentation discipline Preferred Qualifications • Demonstrated use of AI tools (such as Claude, Copilot, or similar) to accelerate detection engineering, investigation workflows, scripting, and documentation • Experience prompting and directing AI models to produce useful outputs in a security context, including log analysis, detection logic drafting, and incident timeline construction • Familiarity with Microsoft Sentinel, including analytic rule development using KQL and automation via Logic Apps or Playbooks • Familiarity with Microsoft Entra ID, Purview and Defender Suite • Hands-on experience with CrowdStrike Falcon, including alert triage, process tree analysis, and prevention policy management • Experience with identity security tooling such as Saviynt, Entra ID Protection, or similar IGA and privileged access platforms • Prior experience in a large enterprise or managed security environment (5,000+ endpoints or 10,000+ users) • Relevant certifications such as GCIA, GCIH, GCFE, GCFA, SC-200, AZ-500, or equivalent What You'll Work On This is a hands-on role with real ownership. You will build the detections that protect Greystar, respond to the incidents they surface, and continuously improve coverage based on what you learn in the field. You will write the automation that makes the team faster, investigate live compromises, and have direct input into detection strategy, SIEM direction, and identity security architecture. You will work directly with the Senior Manager of Cybersecurity Operations on initiatives including our SIEM migration to Microsoft Sentinel and ongoing detection engineering buildout. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Design and implement detection rules, lead incident response, build automation, and improve security posture across identity, endpoint, and cloud environments. | Requires 6+ years in security operations with hands-on digital forensics, scripting, detection engineering, and incident response experience. | About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary Greystar is seeking a Senior Detection & Response Engineer to join our Cybersecurity Operations team. This is a hybrid engineering and operations role for someone who can build detections, write code and automation, run full incident response investigations, and apply solid security engineering fundamentals across our environment. You will own the full loop: engineer the detection, respond to what it catches, and feed those lessons back into stronger coverage. This role spans EDR, IAM, SIEM, Data governance and works closely with our SOC. Responsibilities JOB DESCRIPTION • Design, build, test, and tune detection rules across our SIEM and security tooling, targeting real attack techniques observed in our environment • Build scripts, automation, and API integrations (using code and AI tooling) to accelerate detection engineering, investigation, and response workflows • Lead incident response investigations end to end, from triage through containment, eradication, and closure • Perform host and cloud forensic analysis, including disk, memory, and log artifact examination to reconstruct attacker activity and establish incident timelines • Participate in an on-call rotation and perform hands-on alert and incident analysis • Analyze Microsoft 365 and Entra ID log sources including interactive sign-ins, non-interactive sign-ins, audit logs, and the unified audit log • Investigate EDR detections, perform process tree analysis, and recommend containment actions • Triage and investigate escalations from the SOC • Develop and maintain automated response playbooks • Conduct root cause analysis and determine initial access, persistence, and exfiltration methods during investigations • Apply security engineering fundamentals to improve identity security, conditional access, and endpoint posture • Produce clear, executive-ready incident briefings, IOC documentation, and technical writeups • Identify and tune false positive patterns to improve detection fidelity Required Qualifications • 6+ years in security operations, detection engineering, incident response, or a combined security engineering role • Demonstrated ability to build detections and understand the underlying logic, not just operate a tool • Hands-on digital forensics experience across endpoint and cloud, including artifact collection, timeline reconstruction, and evidence handling • Proficiency scripting and building automation (Python, PowerShell, KQL, or similar), including the effective use of AI tooling to accelerate development • Working knowledge of attacker tradecraft and the ability to attribute activity based on TTPs • Experience building or consuming API integrations across security and identity platforms • Proficiency with EDR platforms • Working knowledge of SIEM platforms and detection rule development • Strong understanding of hybrid identity environments, including AD Connect sync behavior and Entra ID • Experience investigating modern attack techniques including AiTM phishing, OAuth consent abuse, BEC, token replay, and living-off-the-land techniques • Solid security engineering fundamentals across identity, endpoint, and cloud • Willingness to participate in an on-call rotation and perform hands-on incident response • Strong written communication and documentation discipline Preferred Qualifications • Demonstrated use of AI tools (such as Claude, Copilot, or similar) to accelerate detection engineering, investigation workflows, scripting, and documentation • Experience prompting and directing AI models to produce useful outputs in a security context, including log analysis, detection logic drafting, and incident timeline construction • Familiarity with Microsoft Sentinel, including analytic rule development using KQL and automation via Logic Apps or Playbooks • Familiarity with Microsoft Entra ID, Purview and Defender Suite • Hands-on experience with CrowdStrike Falcon, including alert triage, process tree analysis, and prevention policy management • Experience with identity security tooling such as Saviynt, Entra ID Protection, or similar IGA and privileged access platforms • Prior experience in a large enterprise or managed security environment (5,000+ endpoints or 10,000+ users) • Relevant certifications such as GCIA, GCIH, GCFE, GCFA, SC-200, AZ-500, or equivalent What You'll Work On This is a hands-on role with real ownership. You will build the detections that protect Greystar, respond to the incidents they surface, and continuously improve coverage based on what you learn in the field. You will write the automation that makes the team faster, investigate live compromises, and have direct input into detection strategy, SIEM direction, and identity security architecture. You will work directly with the Senior Manager of Cybersecurity Operations on initiatives including our SIEM migration to Microsoft Sentinel and ongoing detection engineering buildout. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Build and tune detection rules, lead incident response, automate workflows, and improve security posture. | 6+ years in security operations with hands-on forensics, scripting, and detection engineering skills. | About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary Greystar is seeking a Senior Detection & Response Engineer to join our Cybersecurity Operations team. This is a hybrid engineering and operations role for someone who can build detections, write code and automation, run full incident response investigations, and apply solid security engineering fundamentals across our environment. You will own the full loop: engineer the detection, respond to what it catches, and feed those lessons back into stronger coverage. This role spans EDR, IAM, SIEM, Data governance and works closely with our SOC. Responsibilities JOB DESCRIPTION • Design, build, test, and tune detection rules across our SIEM and security tooling, targeting real attack techniques observed in our environment • Build scripts, automation, and API integrations (using code and AI tooling) to accelerate detection engineering, investigation, and response workflows • Lead incident response investigations end to end, from triage through containment, eradication, and closure • Perform host and cloud forensic analysis, including disk, memory, and log artifact examination to reconstruct attacker activity and establish incident timelines • Participate in an on-call rotation and perform hands-on alert and incident analysis • Analyze Microsoft 365 and Entra ID log sources including interactive sign-ins, non-interactive sign-ins, audit logs, and the unified audit log • Investigate EDR detections, perform process tree analysis, and recommend containment actions • Triage and investigate escalations from the SOC • Develop and maintain automated response playbooks • Conduct root cause analysis and determine initial access, persistence, and exfiltration methods during investigations • Apply security engineering fundamentals to improve identity security, conditional access, and endpoint posture • Produce clear, executive-ready incident briefings, IOC documentation, and technical writeups • Identify and tune false positive patterns to improve detection fidelity Required Qualifications • 6+ years in security operations, detection engineering, incident response, or a combined security engineering role • Demonstrated ability to build detections and understand the underlying logic, not just operate a tool • Hands-on digital forensics experience across endpoint and cloud, including artifact collection, timeline reconstruction, and evidence handling • Proficiency scripting and building automation (Python, PowerShell, KQL, or similar), including the effective use of AI tooling to accelerate development • Working knowledge of attacker tradecraft and the ability to attribute activity based on TTPs • Experience building or consuming API integrations across security and identity platforms • Proficiency with EDR platforms • Working knowledge of SIEM platforms and detection rule development • Strong understanding of hybrid identity environments, including AD Connect sync behavior and Entra ID • Experience investigating modern attack techniques including AiTM phishing, OAuth consent abuse, BEC, token replay, and living-off-the-land techniques • Solid security engineering fundamentals across identity, endpoint, and cloud • Willingness to participate in an on-call rotation and perform hands-on incident response • Strong written communication and documentation discipline Preferred Qualifications • Demonstrated use of AI tools (such as Claude, Copilot, or similar) to accelerate detection engineering, investigation workflows, scripting, and documentation • Experience prompting and directing AI models to produce useful outputs in a security context, including log analysis, detection logic drafting, and incident timeline construction • Familiarity with Microsoft Sentinel, including analytic rule development using KQL and automation via Logic Apps or Playbooks • Familiarity with Microsoft Entra ID, Purview and Defender Suite • Hands-on experience with CrowdStrike Falcon, including alert triage, process tree analysis, and prevention policy management • Experience with identity security tooling such as Saviynt, Entra ID Protection, or similar IGA and privileged access platforms • Prior experience in a large enterprise or managed security environment (5,000+ endpoints or 10,000+ users) • Relevant certifications such as GCIA, GCIH, GCFE, GCFA, SC-200, AZ-500, or equivalent What You'll Work On This is a hands-on role with real ownership. You will build the detections that protect Greystar, respond to the incidents they surface, and continuously improve coverage based on what you learn in the field. You will write the automation that makes the team faster, investigate live compromises, and have direct input into detection strategy, SIEM direction, and identity security architecture. You will work directly with the Senior Manager of Cybersecurity Operations on initiatives including our SIEM migration to Microsoft Sentinel and ongoing detection engineering buildout. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Lead and develop the enterprise GRC program, managing risk, compliance, third-party risk, and security awareness across the organization. | Requires 8+ years in information security with 4+ years in GRC, 2+ years managing teams, strong knowledge of security frameworks, and experience with risk and compliance programs. | About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary The Senior Manager, Information Security GRC owns the strategy, execution, and continuous improvement of Greystar’s Global Information Security Governance, Risk, and Compliance program. This role builds and leads the GRC function - developing internal team capability and directing third-party partners - and is accountable for the frameworks, processes, and reporting that govern security risk, regulatory compliance, third-party risk, and security awareness across the enterprise. The Senior Manager sets the GRC program roadmap, advises senior leadership on the organization’s risk posture, and partners across the business to preserve the availability, integrity, and confidentiality of Greystar and customer information in compliance with applicable information security laws, policies, and standards. Reports to the Information Security Officer (or CISO). Job Description Leadership and Strategy • Own the GRC program roadmap and strategy, setting priorities, objectives, and maturity goals aligned with business and security objectives. • Build and lead the GRC function, growing internal team capability while directing third-party partners to deliver against program objectives. • Advise the Information Security Officer and senior leadership on enterprise security risk posture, emerging threats, and regulatory exposure. • Establish and report program metrics, dashboards, and KPIs that communicate GRC program health to senior leadership and the board. Governance and Compliance • Own the information security policy framework, including development, approval, enforcement, and periodic review of policies, standards, and procedures for global locations. • Direct the monitoring of changes in laws, regulations, and industry standards affecting information security (e.g., NIST, ISO 27001, PCI DSS, SOX, GDPR, CCPA), and oversee translation of those changes into actionable business requirements. • Oversee compliance assessments and maintain the organization’s compliance posture across applicable frameworks and regulations. • Build and mature AI governance practices, applying emerging frameworks such as ISO 42001 and the NIST AI RMF. Risk Management • Lead the enterprise information security risk management program, including risk assessments across business units, applications, infrastructure, and processes; the risk register; and risk treatment planning. • Drive remediation of identified risks, partnering with control owners and holding the program accountable for closure. • Own the third-party risk management program, including pre-contract security due diligence, recurring vendor risk reviews, the vendor risk inventory, and remediation tracking. Audit and Controls • Oversee responses to client, regulator, and internal audit requests, including security questionnaires (SIG, CAIQ), evidence collection, and findings remediation. • Direct periodic audits of internal control systems to ensure access levels, segregation of duties, and configuration baselines remain appropriate, and lead the response to audit findings requiring action. • Oversee periodic user access and privileged access reviews across in-scope systems and applications, ensuring timely remediation of inappropriate or excessive access. • Partner with Legal, Privacy, and other stakeholders on Electronically Stored Information (ESI) requests, including identification, preservation, collection, and chain-of-custody documentation in support of legal holds, investigations, and regulatory inquiries. Awareness and Platform • Own the enterprise security awareness program, including training curricula and ongoing awareness communications that promote secure behavior across the organization. • Oversee the phishing simulation program, including campaign strategy, results analysis, and remediation training. • Direct administration and enhancement of the enterprise GRC platform, including workflow configuration, control library maintenance, reporting, and user support. Qualifications • Bachelor’s degree in Information Security, Computer Science, Information Systems, or a related field, or equivalent work experience. • Eight or more years of progressive experience in information security, with at least four years focused on GRC, risk, audit, or compliance. • Two or more years of direct people-management experience leading security, risk, or compliance teams. • Demonstrated experience building, operating, and maturing an enterprise risk management program, including risk assessments, risk registers, and risk treatment planning. • Demonstrated experience owning a third-party risk management program, including vendor security assessments and due diligence. • Strong working knowledge of security frameworks and standards including ISO 27001, SOC 2, NIST 800-53, and GDPR. • Familiarity with cloud environments (AWS, GCP, Azure) and their risk and compliance implications. • Familiarity with AI governance concepts and emerging frameworks (ISO 42001, NIST AI RMF), or a demonstrated ability to learn and apply new frameworks quickly. • Strong analytical and problem-solving skills with the ability to translate technical risk into clear business language for executive audiences. • Demonstrated ability to lead multiple priorities, drive issues to closure, and operate with significant autonomy. • Proven ability to influence partners across IT, Engineering, Legal, Privacy, Internal Audit, and the business. • Industry certifications such as CRISC, CISA, CISSP, CISM, or CCSK strongly preferred. • Experience with GRC platforms such as Hyperproof, OneTrust, Archer, or similar. Experience with security awareness traini Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Build and tune detection rules, automate workflows, lead incident response investigations, and improve security posture across identity, endpoint, and cloud environments. | Requires 6+ years in security operations with hands-on detection engineering, scripting, incident response, and forensic analysis experience. | About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary Greystar is seeking a Senior Detection & Response Engineer to join our Cybersecurity Operations team. This is a hybrid engineering and operations role for someone who can build detections, write code and automation, run full incident response investigations, and apply solid security engineering fundamentals across our environment. You will own the full loop: engineer the detection, respond to what it catches, and feed those lessons back into stronger coverage. This role spans EDR, IAM, SIEM, Data governance and works closely with our SOC. Responsibilities JOB DESCRIPTION • Design, build, test, and tune detection rules across our SIEM and security tooling, targeting real attack techniques observed in our environment • Build scripts, automation, and API integrations (using code and AI tooling) to accelerate detection engineering, investigation, and response workflows • Lead incident response investigations end to end, from triage through containment, eradication, and closure • Perform host and cloud forensic analysis, including disk, memory, and log artifact examination to reconstruct attacker activity and establish incident timelines • Participate in an on-call rotation and perform hands-on alert and incident analysis • Analyze Microsoft 365 and Entra ID log sources including interactive sign-ins, non-interactive sign-ins, audit logs, and the unified audit log • Investigate EDR detections, perform process tree analysis, and recommend containment actions • Triage and investigate escalations from the SOC • Develop and maintain automated response playbooks • Conduct root cause analysis and determine initial access, persistence, and exfiltration methods during investigations • Apply security engineering fundamentals to improve identity security, conditional access, and endpoint posture • Produce clear, executive-ready incident briefings, IOC documentation, and technical writeups • Identify and tune false positive patterns to improve detection fidelity Required Qualifications • 6+ years in security operations, detection engineering, incident response, or a combined security engineering role • Demonstrated ability to build detections and understand the underlying logic, not just operate a tool • Hands-on digital forensics experience across endpoint and cloud, including artifact collection, timeline reconstruction, and evidence handling • Proficiency scripting and building automation (Python, PowerShell, KQL, or similar), including the effective use of AI tooling to accelerate development • Working knowledge of attacker tradecraft and the ability to attribute activity based on TTPs • Experience building or consuming API integrations across security and identity platforms • Proficiency with EDR platforms • Working knowledge of SIEM platforms and detection rule development • Strong understanding of hybrid identity environments, including AD Connect sync behavior and Entra ID • Experience investigating modern attack techniques including AiTM phishing, OAuth consent abuse, BEC, token replay, and living-off-the-land techniques • Solid security engineering fundamentals across identity, endpoint, and cloud • Willingness to participate in an on-call rotation and perform hands-on incident response • Strong written communication and documentation discipline Preferred Qualifications • Demonstrated use of AI tools (such as Claude, Copilot, or similar) to accelerate detection engineering, investigation workflows, scripting, and documentation • Experience prompting and directing AI models to produce useful outputs in a security context, including log analysis, detection logic drafting, and incident timeline construction • Familiarity with Microsoft Sentinel, including analytic rule development using KQL and automation via Logic Apps or Playbooks • Familiarity with Microsoft Entra ID, Purview and Defender Suite • Hands-on experience with CrowdStrike Falcon, including alert triage, process tree analysis, and prevention policy management • Experience with identity security tooling such as Saviynt, Entra ID Protection, or similar IGA and privileged access platforms • Prior experience in a large enterprise or managed security environment (5,000+ endpoints or 10,000+ users) • Relevant certifications such as GCIA, GCIH, GCFE, GCFA, SC-200, AZ-500, or equivalent What You'll Work On This is a hands-on role with real ownership. You will build the detections that protect Greystar, respond to the incidents they surface, and continuously improve coverage based on what you learn in the field. You will write the automation that makes the team faster, investigate live compromises, and have direct input into detection strategy, SIEM direction, and identity security architecture. You will work directly with the Senior Manager of Cybersecurity Operations on initiatives including our SIEM migration to Microsoft Sentinel and ongoing detection engineering buildout. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Lead strategic planning and delivery of programs aligning with enterprise priorities and financial goals. | Bachelor's degree with over 10 years progressive program management experience and PMP certification preferred. | ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY The Director of Program Management (DPM) leads the strategic planning and integrated delivery of programs across Advantage Solutions — Greystar's platform of value-added property management products and services. The DPM is responsible for translating enterprise strategy into executable program roadmaps, working with product managers and cross-functional delivery teams, and embedding scalable governance frameworks that drive measurable business outcomes. The DPM serves as a key strategic partner to senior leadership, ensuring that Advantage Solutions' programs are prioritized, staffed, and executed in alignment with Greystar's operational and financial objectives. JOB DESCRIPTION KEY RESPONSIBILITIES: Defines and drives the strategic program roadmap for Advantage Solutions, ensuring all initiatives are aligned with enterprise priorities, business objectives, and measurable value targets. Oversees a portfolio of complex, cross-functional programs — each comprised of multiple interdependent projects — and ensures consistent governance, milestone delivery, and stakeholder alignment across the full program lifecycle. Establishes and maintains program management standards, governance frameworks, and delivery methodologies (including Agile, Waterfall, and hybrid approaches) to drive execution consistency and organizational maturity. Partners with executive leadership and Senior Directors across Advantage Solutions to define transformation strategy, prioritize multi-year program initiatives, and align cross-functional resources to shared business outcomes. Designs and operates a Program Management Center of Excellence (CoE), providing methodologies, tools, templates, and enablement resources that raise delivery capability across the organization. Develops and maintains executive-level program reporting, including portfolio status dashboards, risk registers, KPI tracking, and benefit realization summaries for Advantage Solutions leadership and Greystar's Office of the CEO. Identifies, assesses, and proactively resolves program risks, interdependencies, and resource conflicts across the Advantage Solutions portfolio, escalating critical issues with clear mitigation plans. Leads post-merger integration (PMI) and business transformation programs as required, ensuring operating model alignment, governance structure, and execution priorities are met within defined synergy and value targets. Drives the design and implementation of workflow automation and AI-enabled process improvements to increase delivery velocity, reduce operational complexity, and improve scalability across Advantage Solutions programs. Partners with leaders across Resident Experience, Loyalty, Receivables, Screening, Insurance, Procurement, Supplier Support and Energy & Sustainability to forecast program demand, sequence initiatives, and manage resource capacity. Leads business case development and value realization tracking for strategic programs, including cost savings quantification, revenue growth attribution, and efficiency improvement metrics. Deep dives into escalated program issues and delivery failures to formulate root cause analyses and creative solutions that restore program health and confidence with stakeholders. Provides leadership, mentorship, and professional development to a team of project managers, ensuring compliance with established governance protocols, delivery standards, and best practices. Develops and executes continuous improvement plans for the program management discipline, including introduction of new frameworks, tools, and certifications (e.g., PMP, Lean Six Sigma). Supervises and develops team members (if applicable) through interviewing, hiring, onboarding, and performance management in accordance with Greystar's Company Pillars, policies, values, and business practices. Ability to cope with job-related stress including deadlines, executive stakeholder interactions, multi-tasking, and high work volumes. Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary. Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to areas of responsibility. Identifies areas for improvement and offers suggestions to improve efficiency and productivity. Keeps abreast of current changes in technology, program delivery practices, and industry standards by attending training, conducting research, and applying knowledge to areas of responsibility. BASIC KNOWLEDGE & QUALIFICATIONS: Bachelor's Degree in Business Administration, Management, Computer Science, Engineering, or equivalent experience. MBA or advanced degree preferred. 10+ years of progressive experience in program management, portfolio management, or enterprise transformation leadership. PMI – PMP Certification is strongly preferred. Lean Six Sigma Green Belt or Black Belt is preferred. Agile or SAFe certification (e.g., PMI-ACP, SAFe Agilist) is a plus. Demonstrated experience building or leading a PMO or Program Management Center of Excellence. Experience with post-merger integration, digital transformation, or large-scale business modernization programs is preferred. Experience in real estate, property management, or related industries is preferred. SPECIALIZED SKILLS: Superior communications, executive presentation, and stakeholder management skills with the ability to influence at all levels of the organization. Demonstrated experience leading enterprise-level program management functions, including PMO design, governance model development, and Center of Excellence operation. Strong strategic thinking skills with the ability to translate business objectives into structured program roadmaps and measurable outcomes. Proven ability to drive cross-functional alignment across diverse business units including technology, operations, finance, and vendor management. Experience with AI strategy, generative AI enablement, workflow automation, and data-driven decision making as applied to program delivery. Proficiency in program and portfolio management platforms (e.g., Asana, Smartsheet, Microsoft Project, Jira, Monday.com, Power BI) and enterprise reporting tools. Demonstrated ability to build and scale program management capabilities within complex, matrixed organizations. Expertise in risk management, change management, and benefit realization across multi-year transformation programs. Self-starter with strong organizational, managerial, and analytical skills and a demonstrated ability to drive results under ambiguity. Familiarity with real estate operations, property management platforms (e.g., Yardi, RealPage, Entrata), or related PropTech ecosystems is a plus. TRAVEL / PHYSICAL DEMANDS: Team members work in an office or remote work environment. No special physical demands are required. Regular travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. #LI-RS1 The salary range for this position is $120,000 - $160,000. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. This position may be performed remotely anywhere within the United States except the state of Alaska. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com. ANTICIPATED CLOSING DATE July 26, 2026 This date may be subject to change due to evolving business needs. Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents. Please explore the current open positions, apply to a role(s) that you feel will suit you and your skillset. You can keep track of your applications and the process here in your Candidate Home. Thank you for your interest in working at Greystar!! As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other. Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions. Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally. Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others. Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard. Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members. Teamwork We work together to accomplish goals, solve problems, and enrich our work environment. Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Lead gathering business requirements to improve operational efficiency and manage system support and hardware configuration. | Requires extensive Yardi experience, SQL proficiency, and a college degree or equivalent experience. | ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY Leads in gathering business and functional requirements and developing and implementing programs, projects, and initiatives that enhance overall business operations, communication, and workflow efficiencies. ***Extensive back-end Yardi experience required. JOB DESCRIPTION Evaluates, recommends, and develops business process improvements and enhancements, including developing detailed workflow diagrams, charts, and project plans from concept through implementation. Conducts detailed needs assessments for proposing systems and/or business solutions by communicating with senior business leaders, team members, and others, and researching technology and systems options that align with the Company’s technology and systems needs and strategies. Oversee the acquisition, set-up, and on-going support of recommended property hardware and configuration. Coordinates and assists in supervising systems upgrades, conversion, and installations by evaluating and recommending upgrades based on business needs and requirements. Manages and resolves system-related support tickets, investigating issues and ensuring timely resolution. Ensures compliance with systems development methodology standards and procedures. Oversee and/or assist with gathering system requirements, design, development, testing, and system roll-out, including preparing senior management reporting on results. Develops technical reports, documents, user support, and technical manuals to support systems and software training, and prepares detailed functional program specifications for reports, interfaces and other modules. Knowledge, Skills, Abilities: Extensive back-end Yardi experience. Demonstrated ability to read, write, and communicate effectively to prepare and explain financial data to executive and senior managers, team members, and internal and external clients, business contacts, and customers. Demonstrated proficiency in the Company’s computer programming platforms, operating systems, word processing, SQL database management, Yardi, spreadsheet, and PowerPoint presentation programs in order to create and complete required reports. Proficiency in internet programming language and functionality preferred. Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percents in order to complete financial records, budgets, and other fiscal reporting information. General understanding of the real estate industry, in particular multi-family housing and third-party management, in order to relate financial and operating analyses to practical business solutions and process improvements. College degree in Information Systems or related field, and/or equivalent experience. #LI-RS1 The salary range for this position is $65,000 - $85,000 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. This position may be performed remotely anywhere within the United States except the state of Alaska. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com. ANTICIPATED CLOSING DATE June 26, 2026 This date may be subject to change due to evolving business needs. Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents. Please explore the current open positions, apply to a role(s) that you feel will suit you and your skillset. You can keep track of your applications and the process here in your Candidate Home. Thank you for your interest in working at Greystar!! As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other. Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions. Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally. Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others. Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard. Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members. Teamwork We work together to accomplish goals, solve problems, and enrich our work environment. Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Manage day-to-day property operations including budgeting, vendor payments, lease enforcement, team supervision, and resident satisfaction to meet financial and operational goals. | Experience in property management operations, budgeting, vendor and lease management, team leadership, and compliance with housing laws and regulations. | ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations. JOB DESCRIPTION • Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns. • Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. • Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. • Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund. • Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease. • Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals. • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests. • Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. • Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices. • Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed. Physical Demands: • Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. • Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. • Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. • Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays. #LI-AK1 The salary range for this position is $58,700 - $72,000 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.
The Manager, Digital Marketing - Paid Media Products leads the planning and execution of the US Property Management division’s paid media marketing strategies. This includes managing external vendors and analyzing marketing data to optimize campaign performance. | Candidates should have a bachelor's degree and 5-7+ years of experience in marketing leadership, particularly in non-search paid media strategies. Strong knowledge of digital marketing tools and data analytics is essential. | ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY The Manager, Digital Marketing - Paid Media Products leads and manages the planning, implementation, and execution of the US Property Management division’s overall strategy and direction related to non-search, paid media marketing products, including digital display advertising, social media advertising, OTT, and referral partner merchandising. The Manager, Digital Marketing - Paid Media Products selects, contracts with, and manages external marketing vendors, suppliers, and other external marketing resources to support the development and delivery of paid media marketing projects, and ensures compliance with standards for quality, timeliness, and service. The position relies heavily on marketing data analytics and reporting to measure the success of and performance on key performance indicators and metrics associated with paid media product types, such as impressions, clicks, clickthrough rate, cost-per-click, and cost per site visit, and partners and consults with external vendors to modify products, campaigns, and other tactics to maximize results. The Manager, Digital Marketing - Paid Media Products is responsible for defining and continually refining paid media product offerings, prioritizing process scale and driving cost efficiencies and stakeholder value, and introducing emerging products and best practices to improve quality, effectiveness, and efficiency. JOB DESCRIPTION Direct, lead, and manage the planning, implementation, and execution of the US Property Management division’s overall strategy, initiatives, and priorities related to non-search, paid media marketing products, including display advertising, social media advertising, OTT, and referral partner merchandising. Select, contract with, and manage relationships with external marketing vendors, suppliers, and other external marketing resources to support non-search paid media marketing projects, campaigns, and other strategies, and manage the day-to-day operation and delivery of contracted paid media products and services to ensure compliance with Greystar standards for product quality, timeliness, and customer service. Define and continually review and update the array of non-search paid media marketing product offerings to meet Company needs, and prioritize process scale and review cost efficiencies and stakeholder value to maximize the return on investment of paid search campaigns. Partner with and support marketing and cross-functional teams engaged in projects that enhance search marketing, paid media marketing, and other marketing service programs to deliver best-in-class products to key stakeholders. Set, define, and implement standards and product type-appropriate key performance indicators for tracking, measuring, and evaluating results on non-search paid media marketing campaigns and strategies, and examine and analyze marketing data to monitor and report key trends and findings related to impressions, clicks, clickthrough rate, cost-per-click, and cost per site visit. Access, analyze, and interpret marketing data and reporting packages to proactively recommend and develop new paid media marketing strategies, track and evaluate the success of existing strategies and tactics, identify opportunities for improving results, and partner with external paid media product vendors and service providers to modify product mix, campaigns, or tactics to maximize the return on investment and optimize performance. Recruit, interview, hire, develop, and manage team members by following and complying with the Company’s human resource policies, processes, and practices, and by demonstrating effective leadership behaviors that align with the Greystar values and philosophies around People and that foster and promote a positive, productive, and engaging work environment. Maintain a current knowledge and awareness about advancements, improvements, and new technologies related to non-search paid media marketing products and strategies, act on opportunities to test or pilot new search products and practices, and lead projects and initiatives to drive efficiencies, contain costs, and elevate the effectiveness of the discipline. Engage regularly with other Digital Marketing teams to ensure alignment around marketing strategies, coordinate on cross functional projects and initiatives, and implement process improvements and act on opportunities related to search programs and initiatives. Knowledge, Skills, and Abilities Required Bachelor’s degree or comparable experience in marketing, communications, advertising, general business, or a related field. 5-7+ years’ experience in a marketing leadership position, with a focus on developing and implementing non-search paid media marketing strategies and campaigns. Strong command of and certification in Google AdWords and Bing Ads is preferred and ideal for incumbents in this position. Must have a solid knowledge of and experience in paid media strategy development and execution, including using Paid Social, OTT, and Programmatic. Hands-on experience with key industry tools, such as Facebook Ads Manager, Facebook Business Manager, YouTube, Google Search, Google Display Network, GTM, and Google Analytics is highly desired, and knowledge and experience in campaign tagging, Q/A, technical troubleshooting, CRO projects, and A/B testing is preferred. Very strong process and project management skills and a proven track record in successfully managing teams that execute the tasks required for end-to-end marketing strategies and projects according to specified timelines, legal standards, and defined outcomes. Proficient in analyzing and interpreting marketing data related to digital marketing and search engine management and search engine optimization. Skilled in organizing and managing personal and team productivity, meeting deadlines, and coping and managing through quickly changing priorities and environments. Demonstrated proficiency in solving problems, thinking strategically and creatively, and resolving conflicts is required. Excellent written, oral, and interpersonal communication skills, with a strong customer-centric orientation. Solid ability to make creative and compelling presentations related to search engine strategy and search products to diverse audiences, including clients, investors, and other internal and external stakeholders. Must be experienced in interacting with team members from multiple functional disciplines and different job levels, as well as building and maintaining productive relationships with external vendors and suppliers, and business leaders throughout the Company. Ability to work effectively with internal and external creative development teams and vendors to produce and deliver quality digital assets is critical. Excellent leadership and people-management skills, with solid experience in acquiring and developing talent, building and managing teams comprised of diverse team members, and promoting a productive and energized work climate that encourages team member growth, engagement, and retention. Some experience in managing through performance issues and conflicts, and coaching and mentoring line level team members. Skilled and comfortable in using digital and online software and apps to accomplish work, manage and organize time, and communicate, including the ability to use Microsoft products such as Word, Excel, PowerPoint, and TEAMS, email, and virtual meeting software. Occasional travel within the US may be required to attend business meetings, training sessions, conferences, or other situations necessary to accomplish all or parts of the daily responsibilities of this position. #LI-RS1 The salary range for this position is $85,000 - $95,000 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. ANTICIPATED CLOSING DATE October 17, 2025 This date may be subject to change due to evolving business needs. Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents. Please explore the current open positions, apply to a role(s) that you feel will suit you and your skillset. You can keep track of your applications and the process here in your Candidate Home. Thank you for your interest in working at Greystar!! As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other. Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions. Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally. Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others. Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard. Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members. Teamwork We work together to accomplish goals, solve problems, and enrich our work environment. Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Perform maintenance and repairs on property buildings and equipment, complete make-ready processes, maintain grounds, and ensure safety and quality standards. | Requires EPA Type 1 and II or Universal refrigerant certifications, valid driver’s license, and ability to perform mechanical and technical maintenance tasks. | R0166708 Prose at Painted Prairie Aurora, Colorado Apply Now Job Responsibilities About Greystar Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary This position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. Job Description Essential Responsibilities: • Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. • Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. • Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs. • Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked. • Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed. • Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. Other Responsibilities • Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. • May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. Service Technician • Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management. Required Licenses Or Certifications • Incumbents must have EPA certifications Type 1 and II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.) • Incumbents must have all certifications as required by State and Local jurisdictions. (Applies to all Service Technicians.) • Incumbents must have valid driver’s license to operate a golf cart on property. The hourly range for this position is $22.00 - $24.00. Additional Compensation Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. ANTICIPATED CLOSING DATE October 15, 2025 This date may be subject to change due to evolving business needs. Apply Now Share this job • Facebook • X • LinkedIn • Email Benefits Healthcare Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options • in select countries Retirement Planning We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future. Paid Time Off Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays* • varies by country Paid Parental Leave Maternal and paternal paid leave is available for the birth or adoption of a child Professional Development Ongoing support is available for career advancement opportunities in addition to corporate training programs Employee Assistance Program Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you Note: Outlined benefits may vary by international region.
Manage daily property operations including financial management, team supervision, lease enforcement, vendor coordination, and resident satisfaction to meet budget and operational goals. | Experience managing property operations, budgeting, vendor and lease management, compliance with housing laws, team leadership, and strong communication skills. | Job Responsibilities ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations. JOB DESCRIPTION • Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns. • Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. • Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. • Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund. • Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease. • Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the propertys occupancy and revenue goals. • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the propertys maintenance team members comply with the Companys standards with respect to responding and completing resident service requests. • Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. • Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices. • Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the propertys performance, and responding to owner requests as needed. Physical Demands: • Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. • Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. • Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. • Incumbents must be able to work a flexible work schedule, which includes taking call during evenings, weekends and holidays. #LI-SV1 The salary range for this position is $115,000 - $120,000 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions:Inaddition to the base salary, this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance. • Onsite Property Positions:Inaddition to the base salary, this role may be eligible to participatein weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Lifeinsurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, HospitalIndemnity, PetInsurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Apply Now
Manage daily financial and operational tasks of a residential community including rent collection, invoice processing, resident communication, and acting as on-site supervisor in absence of the community manager. | Experience with property management financial operations, Yardi/OneSite software, strong organizational skills, ability to handle resident issues and legal eviction processes, and willingness to work flexible hours including weekends. | ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community. JOB DESCRIPTION Property Type: Mid-Rise Stage: Lease Up Unit Count: 283 Schedule: Monday-Friday + rotating weekends • Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. • Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system. • Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue. • Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. • Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings. • Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. • Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices. • Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed. Physical Demands: • Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. • Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. • Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. • Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays. #LI-LM1 The hourly range for this position is $23.00 - $25.00 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.
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