11 open positions available
Support financial and operational management including rent collection, financial reporting, vendor relations, and resident satisfaction. | 1-3 years relevant experience, strong financial and communication skills, bachelor's degree preferred. | ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community. JOB DESCRIPTION • Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. • Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system. • Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue. • Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. • Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings. • Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. • Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices. • Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed. • May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification. • For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval. BASIC KNOWLEDGE & QUALIFICATIONS: Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred. 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Understanding of lease terms and lease enforcement, including collections. Excellent written and verbal communication skills. Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team. SPECIALIZED SKILLS: Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions. Incumbents must have valid driver’s license to drive a golf cart on property. Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents. Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.). TRAVEL / PHYSICAL DEMANDS: Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. #LI-MS1 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Support community manager with financial, operational, and resident relations tasks including rent collection and lease enforcement. | 1-3 years property management or related experience, bachelor's degree, strong financial and customer service skills, proficiency with property management software. | ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community. JOB DESCRIPTION • Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. • Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system. • Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue. • Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. • Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings. • Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. • Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices. • Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed. • May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification. • For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval. BASIC KNOWLEDGE & QUALIFICATIONS: Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred. 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Understanding of lease terms and lease enforcement, including collections. Excellent written and verbal communication skills. Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team. SPECIALIZED SKILLS: Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions. Incumbents must have valid driver’s license to drive a golf cart on property. Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents. Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.). TRAVEL / PHYSICAL DEMANDS: Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. #LI-MS1 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Coordinate community events and support daily office operations to enhance resident engagement and retention. | Strong organizational and communication skills to manage events, resident interactions, and assist with sales and marketing tasks. | ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY The Lifestyle Coordinator plays an integral role in the support of the day-to-day management of the community to achieve community goals surrounding resident retention. This role works closely with the Community Manager and Sales Consultants to assist in the move-in process, the creation and coordination of programs and resident events, and with all aspects of sales and marketing for the community. JOB DESCRIPTION 1. Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed 2. Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary. 3. Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs. 4. Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours. 5. Ensures all amenities are in tour condition and prepared for resident use. 6. Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs. 7. Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community. 8. Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives. 9. Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings. 10. Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met. 11. Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget. #LI-AW1 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Support operational and financial management, vendor coordination, and customer relations in a community setting. | 1-3 years relevant experience, strong communication and financial skills, bachelor's degree preferred. | ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community. JOB DESCRIPTION • Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. • Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system. • Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue. • Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. • Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings. • Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. • Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices. • Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed. • May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification. • For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval. BASIC KNOWLEDGE & QUALIFICATIONS: Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred. 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Understanding of lease terms and lease enforcement, including collections. Excellent written and verbal communication skills. Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team. SPECIALIZED SKILLS: Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions. Incumbents must have valid driver’s license to drive a golf cart on property. Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents. Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.). TRAVEL / PHYSICAL DEMANDS: Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. #LI-MS1 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Support financial operations, manage resident relations, enforce lease terms, and supervise on-site operations. | 1-3 years experience in property management or residence life with strong communication and financial record-keeping skills and a bachelor's degree. | ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community. JOB DESCRIPTION • Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. • Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system. • Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue. • Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. • Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings. • Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. • Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices. • Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed. • May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification. • For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval. BASIC KNOWLEDGE & QUALIFICATIONS: Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred. 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Understanding of lease terms and lease enforcement, including collections. Excellent written and verbal communication skills. Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team. SPECIALIZED SKILLS: Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions. Incumbents must have valid driver’s license to drive a golf cart on property. Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents. Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.). TRAVEL / PHYSICAL DEMANDS: Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. #LI-MS1 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Design and implement detection rules, lead incident response investigations, automate security workflows, and improve security posture across identity, endpoint, and cloud environments. | 6+ years in security operations with hands-on experience in detection engineering, incident response, scripting, digital forensics, and strong knowledge of security tools and attacker techniques. | About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary Greystar is seeking a Senior Detection & Response Engineer to join our Cybersecurity Operations team. This is a hybrid engineering and operations role for someone who can build detections, write code and automation, run full incident response investigations, and apply solid security engineering fundamentals across our environment. You will own the full loop: engineer the detection, respond to what it catches, and feed those lessons back into stronger coverage. This role spans EDR, IAM, SIEM, Data governance and works closely with our SOC. Responsibilities JOB DESCRIPTION • Design, build, test, and tune detection rules across our SIEM and security tooling, targeting real attack techniques observed in our environment • Build scripts, automation, and API integrations (using code and AI tooling) to accelerate detection engineering, investigation, and response workflows • Lead incident response investigations end to end, from triage through containment, eradication, and closure • Perform host and cloud forensic analysis, including disk, memory, and log artifact examination to reconstruct attacker activity and establish incident timelines • Participate in an on-call rotation and perform hands-on alert and incident analysis • Analyze Microsoft 365 and Entra ID log sources including interactive sign-ins, non-interactive sign-ins, audit logs, and the unified audit log • Investigate EDR detections, perform process tree analysis, and recommend containment actions • Triage and investigate escalations from the SOC • Develop and maintain automated response playbooks • Conduct root cause analysis and determine initial access, persistence, and exfiltration methods during investigations • Apply security engineering fundamentals to improve identity security, conditional access, and endpoint posture • Produce clear, executive-ready incident briefings, IOC documentation, and technical writeups • Identify and tune false positive patterns to improve detection fidelity Required Qualifications • 6+ years in security operations, detection engineering, incident response, or a combined security engineering role • Demonstrated ability to build detections and understand the underlying logic, not just operate a tool • Hands-on digital forensics experience across endpoint and cloud, including artifact collection, timeline reconstruction, and evidence handling • Proficiency scripting and building automation (Python, PowerShell, KQL, or similar), including the effective use of AI tooling to accelerate development • Working knowledge of attacker tradecraft and the ability to attribute activity based on TTPs • Experience building or consuming API integrations across security and identity platforms • Proficiency with EDR platforms • Working knowledge of SIEM platforms and detection rule development • Strong understanding of hybrid identity environments, including AD Connect sync behavior and Entra ID • Experience investigating modern attack techniques including AiTM phishing, OAuth consent abuse, BEC, token replay, and living-off-the-land techniques • Solid security engineering fundamentals across identity, endpoint, and cloud • Willingness to participate in an on-call rotation and perform hands-on incident response • Strong written communication and documentation discipline Preferred Qualifications • Demonstrated use of AI tools (such as Claude, Copilot, or similar) to accelerate detection engineering, investigation workflows, scripting, and documentation • Experience prompting and directing AI models to produce useful outputs in a security context, including log analysis, detection logic drafting, and incident timeline construction • Familiarity with Microsoft Sentinel, including analytic rule development using KQL and automation via Logic Apps or Playbooks • Familiarity with Microsoft Entra ID, Purview and Defender Suite • Hands-on experience with CrowdStrike Falcon, including alert triage, process tree analysis, and prevention policy management • Experience with identity security tooling such as Saviynt, Entra ID Protection, or similar IGA and privileged access platforms • Prior experience in a large enterprise or managed security environment (5,000+ endpoints or 10,000+ users) • Relevant certifications such as GCIA, GCIH, GCFE, GCFA, SC-200, AZ-500, or equivalent What You'll Work On This is a hands-on role with real ownership. You will build the detections that protect Greystar, respond to the incidents they surface, and continuously improve coverage based on what you learn in the field. You will write the automation that makes the team faster, investigate live compromises, and have direct input into detection strategy, SIEM direction, and identity security architecture. You will work directly with the Senior Manager of Cybersecurity Operations on initiatives including our SIEM migration to Microsoft Sentinel and ongoing detection engineering buildout. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Design and implement detection rules, lead incident response, build automation, and improve security posture across identity, endpoint, and cloud environments. | Requires 6+ years in security operations with hands-on digital forensics, scripting, detection engineering, and incident response experience. | About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary Greystar is seeking a Senior Detection & Response Engineer to join our Cybersecurity Operations team. This is a hybrid engineering and operations role for someone who can build detections, write code and automation, run full incident response investigations, and apply solid security engineering fundamentals across our environment. You will own the full loop: engineer the detection, respond to what it catches, and feed those lessons back into stronger coverage. This role spans EDR, IAM, SIEM, Data governance and works closely with our SOC. Responsibilities JOB DESCRIPTION • Design, build, test, and tune detection rules across our SIEM and security tooling, targeting real attack techniques observed in our environment • Build scripts, automation, and API integrations (using code and AI tooling) to accelerate detection engineering, investigation, and response workflows • Lead incident response investigations end to end, from triage through containment, eradication, and closure • Perform host and cloud forensic analysis, including disk, memory, and log artifact examination to reconstruct attacker activity and establish incident timelines • Participate in an on-call rotation and perform hands-on alert and incident analysis • Analyze Microsoft 365 and Entra ID log sources including interactive sign-ins, non-interactive sign-ins, audit logs, and the unified audit log • Investigate EDR detections, perform process tree analysis, and recommend containment actions • Triage and investigate escalations from the SOC • Develop and maintain automated response playbooks • Conduct root cause analysis and determine initial access, persistence, and exfiltration methods during investigations • Apply security engineering fundamentals to improve identity security, conditional access, and endpoint posture • Produce clear, executive-ready incident briefings, IOC documentation, and technical writeups • Identify and tune false positive patterns to improve detection fidelity Required Qualifications • 6+ years in security operations, detection engineering, incident response, or a combined security engineering role • Demonstrated ability to build detections and understand the underlying logic, not just operate a tool • Hands-on digital forensics experience across endpoint and cloud, including artifact collection, timeline reconstruction, and evidence handling • Proficiency scripting and building automation (Python, PowerShell, KQL, or similar), including the effective use of AI tooling to accelerate development • Working knowledge of attacker tradecraft and the ability to attribute activity based on TTPs • Experience building or consuming API integrations across security and identity platforms • Proficiency with EDR platforms • Working knowledge of SIEM platforms and detection rule development • Strong understanding of hybrid identity environments, including AD Connect sync behavior and Entra ID • Experience investigating modern attack techniques including AiTM phishing, OAuth consent abuse, BEC, token replay, and living-off-the-land techniques • Solid security engineering fundamentals across identity, endpoint, and cloud • Willingness to participate in an on-call rotation and perform hands-on incident response • Strong written communication and documentation discipline Preferred Qualifications • Demonstrated use of AI tools (such as Claude, Copilot, or similar) to accelerate detection engineering, investigation workflows, scripting, and documentation • Experience prompting and directing AI models to produce useful outputs in a security context, including log analysis, detection logic drafting, and incident timeline construction • Familiarity with Microsoft Sentinel, including analytic rule development using KQL and automation via Logic Apps or Playbooks • Familiarity with Microsoft Entra ID, Purview and Defender Suite • Hands-on experience with CrowdStrike Falcon, including alert triage, process tree analysis, and prevention policy management • Experience with identity security tooling such as Saviynt, Entra ID Protection, or similar IGA and privileged access platforms • Prior experience in a large enterprise or managed security environment (5,000+ endpoints or 10,000+ users) • Relevant certifications such as GCIA, GCIH, GCFE, GCFA, SC-200, AZ-500, or equivalent What You'll Work On This is a hands-on role with real ownership. You will build the detections that protect Greystar, respond to the incidents they surface, and continuously improve coverage based on what you learn in the field. You will write the automation that makes the team faster, investigate live compromises, and have direct input into detection strategy, SIEM direction, and identity security architecture. You will work directly with the Senior Manager of Cybersecurity Operations on initiatives including our SIEM migration to Microsoft Sentinel and ongoing detection engineering buildout. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Build and tune detection rules, lead incident response, automate workflows, and improve security posture. | 6+ years in security operations with hands-on forensics, scripting, and detection engineering skills. | About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary Greystar is seeking a Senior Detection & Response Engineer to join our Cybersecurity Operations team. This is a hybrid engineering and operations role for someone who can build detections, write code and automation, run full incident response investigations, and apply solid security engineering fundamentals across our environment. You will own the full loop: engineer the detection, respond to what it catches, and feed those lessons back into stronger coverage. This role spans EDR, IAM, SIEM, Data governance and works closely with our SOC. Responsibilities JOB DESCRIPTION • Design, build, test, and tune detection rules across our SIEM and security tooling, targeting real attack techniques observed in our environment • Build scripts, automation, and API integrations (using code and AI tooling) to accelerate detection engineering, investigation, and response workflows • Lead incident response investigations end to end, from triage through containment, eradication, and closure • Perform host and cloud forensic analysis, including disk, memory, and log artifact examination to reconstruct attacker activity and establish incident timelines • Participate in an on-call rotation and perform hands-on alert and incident analysis • Analyze Microsoft 365 and Entra ID log sources including interactive sign-ins, non-interactive sign-ins, audit logs, and the unified audit log • Investigate EDR detections, perform process tree analysis, and recommend containment actions • Triage and investigate escalations from the SOC • Develop and maintain automated response playbooks • Conduct root cause analysis and determine initial access, persistence, and exfiltration methods during investigations • Apply security engineering fundamentals to improve identity security, conditional access, and endpoint posture • Produce clear, executive-ready incident briefings, IOC documentation, and technical writeups • Identify and tune false positive patterns to improve detection fidelity Required Qualifications • 6+ years in security operations, detection engineering, incident response, or a combined security engineering role • Demonstrated ability to build detections and understand the underlying logic, not just operate a tool • Hands-on digital forensics experience across endpoint and cloud, including artifact collection, timeline reconstruction, and evidence handling • Proficiency scripting and building automation (Python, PowerShell, KQL, or similar), including the effective use of AI tooling to accelerate development • Working knowledge of attacker tradecraft and the ability to attribute activity based on TTPs • Experience building or consuming API integrations across security and identity platforms • Proficiency with EDR platforms • Working knowledge of SIEM platforms and detection rule development • Strong understanding of hybrid identity environments, including AD Connect sync behavior and Entra ID • Experience investigating modern attack techniques including AiTM phishing, OAuth consent abuse, BEC, token replay, and living-off-the-land techniques • Solid security engineering fundamentals across identity, endpoint, and cloud • Willingness to participate in an on-call rotation and perform hands-on incident response • Strong written communication and documentation discipline Preferred Qualifications • Demonstrated use of AI tools (such as Claude, Copilot, or similar) to accelerate detection engineering, investigation workflows, scripting, and documentation • Experience prompting and directing AI models to produce useful outputs in a security context, including log analysis, detection logic drafting, and incident timeline construction • Familiarity with Microsoft Sentinel, including analytic rule development using KQL and automation via Logic Apps or Playbooks • Familiarity with Microsoft Entra ID, Purview and Defender Suite • Hands-on experience with CrowdStrike Falcon, including alert triage, process tree analysis, and prevention policy management • Experience with identity security tooling such as Saviynt, Entra ID Protection, or similar IGA and privileged access platforms • Prior experience in a large enterprise or managed security environment (5,000+ endpoints or 10,000+ users) • Relevant certifications such as GCIA, GCIH, GCFE, GCFA, SC-200, AZ-500, or equivalent What You'll Work On This is a hands-on role with real ownership. You will build the detections that protect Greystar, respond to the incidents they surface, and continuously improve coverage based on what you learn in the field. You will write the automation that makes the team faster, investigate live compromises, and have direct input into detection strategy, SIEM direction, and identity security architecture. You will work directly with the Senior Manager of Cybersecurity Operations on initiatives including our SIEM migration to Microsoft Sentinel and ongoing detection engineering buildout. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Lead and develop the enterprise GRC program, managing risk, compliance, third-party risk, and security awareness across the organization. | Requires 8+ years in information security with 4+ years in GRC, 2+ years managing teams, strong knowledge of security frameworks, and experience with risk and compliance programs. | About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary The Senior Manager, Information Security GRC owns the strategy, execution, and continuous improvement of Greystar’s Global Information Security Governance, Risk, and Compliance program. This role builds and leads the GRC function - developing internal team capability and directing third-party partners - and is accountable for the frameworks, processes, and reporting that govern security risk, regulatory compliance, third-party risk, and security awareness across the enterprise. The Senior Manager sets the GRC program roadmap, advises senior leadership on the organization’s risk posture, and partners across the business to preserve the availability, integrity, and confidentiality of Greystar and customer information in compliance with applicable information security laws, policies, and standards. Reports to the Information Security Officer (or CISO). Job Description Leadership and Strategy • Own the GRC program roadmap and strategy, setting priorities, objectives, and maturity goals aligned with business and security objectives. • Build and lead the GRC function, growing internal team capability while directing third-party partners to deliver against program objectives. • Advise the Information Security Officer and senior leadership on enterprise security risk posture, emerging threats, and regulatory exposure. • Establish and report program metrics, dashboards, and KPIs that communicate GRC program health to senior leadership and the board. Governance and Compliance • Own the information security policy framework, including development, approval, enforcement, and periodic review of policies, standards, and procedures for global locations. • Direct the monitoring of changes in laws, regulations, and industry standards affecting information security (e.g., NIST, ISO 27001, PCI DSS, SOX, GDPR, CCPA), and oversee translation of those changes into actionable business requirements. • Oversee compliance assessments and maintain the organization’s compliance posture across applicable frameworks and regulations. • Build and mature AI governance practices, applying emerging frameworks such as ISO 42001 and the NIST AI RMF. Risk Management • Lead the enterprise information security risk management program, including risk assessments across business units, applications, infrastructure, and processes; the risk register; and risk treatment planning. • Drive remediation of identified risks, partnering with control owners and holding the program accountable for closure. • Own the third-party risk management program, including pre-contract security due diligence, recurring vendor risk reviews, the vendor risk inventory, and remediation tracking. Audit and Controls • Oversee responses to client, regulator, and internal audit requests, including security questionnaires (SIG, CAIQ), evidence collection, and findings remediation. • Direct periodic audits of internal control systems to ensure access levels, segregation of duties, and configuration baselines remain appropriate, and lead the response to audit findings requiring action. • Oversee periodic user access and privileged access reviews across in-scope systems and applications, ensuring timely remediation of inappropriate or excessive access. • Partner with Legal, Privacy, and other stakeholders on Electronically Stored Information (ESI) requests, including identification, preservation, collection, and chain-of-custody documentation in support of legal holds, investigations, and regulatory inquiries. Awareness and Platform • Own the enterprise security awareness program, including training curricula and ongoing awareness communications that promote secure behavior across the organization. • Oversee the phishing simulation program, including campaign strategy, results analysis, and remediation training. • Direct administration and enhancement of the enterprise GRC platform, including workflow configuration, control library maintenance, reporting, and user support. Qualifications • Bachelor’s degree in Information Security, Computer Science, Information Systems, or a related field, or equivalent work experience. • Eight or more years of progressive experience in information security, with at least four years focused on GRC, risk, audit, or compliance. • Two or more years of direct people-management experience leading security, risk, or compliance teams. • Demonstrated experience building, operating, and maturing an enterprise risk management program, including risk assessments, risk registers, and risk treatment planning. • Demonstrated experience owning a third-party risk management program, including vendor security assessments and due diligence. • Strong working knowledge of security frameworks and standards including ISO 27001, SOC 2, NIST 800-53, and GDPR. • Familiarity with cloud environments (AWS, GCP, Azure) and their risk and compliance implications. • Familiarity with AI governance concepts and emerging frameworks (ISO 42001, NIST AI RMF), or a demonstrated ability to learn and apply new frameworks quickly. • Strong analytical and problem-solving skills with the ability to translate technical risk into clear business language for executive audiences. • Demonstrated ability to lead multiple priorities, drive issues to closure, and operate with significant autonomy. • Proven ability to influence partners across IT, Engineering, Legal, Privacy, Internal Audit, and the business. • Industry certifications such as CRISC, CISA, CISSP, CISM, or CCSK strongly preferred. • Experience with GRC platforms such as Hyperproof, OneTrust, Archer, or similar. Experience with security awareness traini Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Build and tune detection rules, automate workflows, lead incident response investigations, and improve security posture across identity, endpoint, and cloud environments. | Requires 6+ years in security operations with hands-on detection engineering, scripting, incident response, and forensic analysis experience. | About Greystar Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. Job Description Summary Greystar is seeking a Senior Detection & Response Engineer to join our Cybersecurity Operations team. This is a hybrid engineering and operations role for someone who can build detections, write code and automation, run full incident response investigations, and apply solid security engineering fundamentals across our environment. You will own the full loop: engineer the detection, respond to what it catches, and feed those lessons back into stronger coverage. This role spans EDR, IAM, SIEM, Data governance and works closely with our SOC. Responsibilities JOB DESCRIPTION • Design, build, test, and tune detection rules across our SIEM and security tooling, targeting real attack techniques observed in our environment • Build scripts, automation, and API integrations (using code and AI tooling) to accelerate detection engineering, investigation, and response workflows • Lead incident response investigations end to end, from triage through containment, eradication, and closure • Perform host and cloud forensic analysis, including disk, memory, and log artifact examination to reconstruct attacker activity and establish incident timelines • Participate in an on-call rotation and perform hands-on alert and incident analysis • Analyze Microsoft 365 and Entra ID log sources including interactive sign-ins, non-interactive sign-ins, audit logs, and the unified audit log • Investigate EDR detections, perform process tree analysis, and recommend containment actions • Triage and investigate escalations from the SOC • Develop and maintain automated response playbooks • Conduct root cause analysis and determine initial access, persistence, and exfiltration methods during investigations • Apply security engineering fundamentals to improve identity security, conditional access, and endpoint posture • Produce clear, executive-ready incident briefings, IOC documentation, and technical writeups • Identify and tune false positive patterns to improve detection fidelity Required Qualifications • 6+ years in security operations, detection engineering, incident response, or a combined security engineering role • Demonstrated ability to build detections and understand the underlying logic, not just operate a tool • Hands-on digital forensics experience across endpoint and cloud, including artifact collection, timeline reconstruction, and evidence handling • Proficiency scripting and building automation (Python, PowerShell, KQL, or similar), including the effective use of AI tooling to accelerate development • Working knowledge of attacker tradecraft and the ability to attribute activity based on TTPs • Experience building or consuming API integrations across security and identity platforms • Proficiency with EDR platforms • Working knowledge of SIEM platforms and detection rule development • Strong understanding of hybrid identity environments, including AD Connect sync behavior and Entra ID • Experience investigating modern attack techniques including AiTM phishing, OAuth consent abuse, BEC, token replay, and living-off-the-land techniques • Solid security engineering fundamentals across identity, endpoint, and cloud • Willingness to participate in an on-call rotation and perform hands-on incident response • Strong written communication and documentation discipline Preferred Qualifications • Demonstrated use of AI tools (such as Claude, Copilot, or similar) to accelerate detection engineering, investigation workflows, scripting, and documentation • Experience prompting and directing AI models to produce useful outputs in a security context, including log analysis, detection logic drafting, and incident timeline construction • Familiarity with Microsoft Sentinel, including analytic rule development using KQL and automation via Logic Apps or Playbooks • Familiarity with Microsoft Entra ID, Purview and Defender Suite • Hands-on experience with CrowdStrike Falcon, including alert triage, process tree analysis, and prevention policy management • Experience with identity security tooling such as Saviynt, Entra ID Protection, or similar IGA and privileged access platforms • Prior experience in a large enterprise or managed security environment (5,000+ endpoints or 10,000+ users) • Relevant certifications such as GCIA, GCIH, GCFE, GCFA, SC-200, AZ-500, or equivalent What You'll Work On This is a hands-on role with real ownership. You will build the detections that protect Greystar, respond to the incidents they surface, and continuously improve coverage based on what you learn in the field. You will write the automation that makes the team faster, investigate live compromises, and have direct input into detection strategy, SIEM direction, and identity security architecture. You will work directly with the Senior Manager of Cybersecurity Operations on initiatives including our SIEM migration to Microsoft Sentinel and ongoing detection engineering buildout. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). • 401(k) with Company Match up to 6% of pay after 6 months of service. • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). • Employee Assistance Program. • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. • Charitable giving program and benefits. • Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Lead strategic planning and delivery of programs aligning with enterprise priorities and financial goals. | Bachelor's degree with over 10 years progressive program management experience and PMP certification preferred. | ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY The Director of Program Management (DPM) leads the strategic planning and integrated delivery of programs across Advantage Solutions — Greystar's platform of value-added property management products and services. The DPM is responsible for translating enterprise strategy into executable program roadmaps, working with product managers and cross-functional delivery teams, and embedding scalable governance frameworks that drive measurable business outcomes. The DPM serves as a key strategic partner to senior leadership, ensuring that Advantage Solutions' programs are prioritized, staffed, and executed in alignment with Greystar's operational and financial objectives. JOB DESCRIPTION KEY RESPONSIBILITIES: Defines and drives the strategic program roadmap for Advantage Solutions, ensuring all initiatives are aligned with enterprise priorities, business objectives, and measurable value targets. Oversees a portfolio of complex, cross-functional programs — each comprised of multiple interdependent projects — and ensures consistent governance, milestone delivery, and stakeholder alignment across the full program lifecycle. Establishes and maintains program management standards, governance frameworks, and delivery methodologies (including Agile, Waterfall, and hybrid approaches) to drive execution consistency and organizational maturity. Partners with executive leadership and Senior Directors across Advantage Solutions to define transformation strategy, prioritize multi-year program initiatives, and align cross-functional resources to shared business outcomes. Designs and operates a Program Management Center of Excellence (CoE), providing methodologies, tools, templates, and enablement resources that raise delivery capability across the organization. Develops and maintains executive-level program reporting, including portfolio status dashboards, risk registers, KPI tracking, and benefit realization summaries for Advantage Solutions leadership and Greystar's Office of the CEO. Identifies, assesses, and proactively resolves program risks, interdependencies, and resource conflicts across the Advantage Solutions portfolio, escalating critical issues with clear mitigation plans. Leads post-merger integration (PMI) and business transformation programs as required, ensuring operating model alignment, governance structure, and execution priorities are met within defined synergy and value targets. Drives the design and implementation of workflow automation and AI-enabled process improvements to increase delivery velocity, reduce operational complexity, and improve scalability across Advantage Solutions programs. Partners with leaders across Resident Experience, Loyalty, Receivables, Screening, Insurance, Procurement, Supplier Support and Energy & Sustainability to forecast program demand, sequence initiatives, and manage resource capacity. Leads business case development and value realization tracking for strategic programs, including cost savings quantification, revenue growth attribution, and efficiency improvement metrics. Deep dives into escalated program issues and delivery failures to formulate root cause analyses and creative solutions that restore program health and confidence with stakeholders. Provides leadership, mentorship, and professional development to a team of project managers, ensuring compliance with established governance protocols, delivery standards, and best practices. Develops and executes continuous improvement plans for the program management discipline, including introduction of new frameworks, tools, and certifications (e.g., PMP, Lean Six Sigma). Supervises and develops team members (if applicable) through interviewing, hiring, onboarding, and performance management in accordance with Greystar's Company Pillars, policies, values, and business practices. Ability to cope with job-related stress including deadlines, executive stakeholder interactions, multi-tasking, and high work volumes. Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary. Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to areas of responsibility. Identifies areas for improvement and offers suggestions to improve efficiency and productivity. Keeps abreast of current changes in technology, program delivery practices, and industry standards by attending training, conducting research, and applying knowledge to areas of responsibility. BASIC KNOWLEDGE & QUALIFICATIONS: Bachelor's Degree in Business Administration, Management, Computer Science, Engineering, or equivalent experience. MBA or advanced degree preferred. 10+ years of progressive experience in program management, portfolio management, or enterprise transformation leadership. PMI – PMP Certification is strongly preferred. Lean Six Sigma Green Belt or Black Belt is preferred. Agile or SAFe certification (e.g., PMI-ACP, SAFe Agilist) is a plus. Demonstrated experience building or leading a PMO or Program Management Center of Excellence. Experience with post-merger integration, digital transformation, or large-scale business modernization programs is preferred. Experience in real estate, property management, or related industries is preferred. SPECIALIZED SKILLS: Superior communications, executive presentation, and stakeholder management skills with the ability to influence at all levels of the organization. Demonstrated experience leading enterprise-level program management functions, including PMO design, governance model development, and Center of Excellence operation. Strong strategic thinking skills with the ability to translate business objectives into structured program roadmaps and measurable outcomes. Proven ability to drive cross-functional alignment across diverse business units including technology, operations, finance, and vendor management. Experience with AI strategy, generative AI enablement, workflow automation, and data-driven decision making as applied to program delivery. Proficiency in program and portfolio management platforms (e.g., Asana, Smartsheet, Microsoft Project, Jira, Monday.com, Power BI) and enterprise reporting tools. Demonstrated ability to build and scale program management capabilities within complex, matrixed organizations. Expertise in risk management, change management, and benefit realization across multi-year transformation programs. Self-starter with strong organizational, managerial, and analytical skills and a demonstrated ability to drive results under ambiguity. Familiarity with real estate operations, property management platforms (e.g., Yardi, RealPage, Entrata), or related PropTech ecosystems is a plus. TRAVEL / PHYSICAL DEMANDS: Team members work in an office or remote work environment. No special physical demands are required. Regular travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. #LI-RS1 The salary range for this position is $120,000 - $160,000. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. This position may be performed remotely anywhere within the United States except the state of Alaska. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com. ANTICIPATED CLOSING DATE July 26, 2026 This date may be subject to change due to evolving business needs. Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents. Please explore the current open positions, apply to a role(s) that you feel will suit you and your skillset. You can keep track of your applications and the process here in your Candidate Home. Thank you for your interest in working at Greystar!! As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. We believe in always going that extra step for our residents, clients, investors, and each other. Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions. Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally. Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others. Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard. Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members. Teamwork We work together to accomplish goals, solve problems, and enrich our work environment. Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Create tailored applications specifically for Greystar with our AI-powered resume builder
Get Started for Free