Great American Dry Cleaners

Provide outstanding customer service via phone and in-person, handle cash transactions, promote services, and maintain front desk operations. | Proven customer service experience, excellent communication and phone skills, cash handling ability, bilingual skills preferred, and some sales experience beneficial. | Company Overview Great American Dry Cleaners & Five Star Dry Cleaners is a family-owned business that stands as the premier provider of high-end, environmentally friendly dry and wet cleaning services in the Bay Area. With state-of-the-art equipment and a highly trained staff, we are dedicated to delivering superior service in the textile industry. Summary We are seeking a Customer Service Representative to join our team at Cleaners. In this role, you will be the first point of contact for our customers, providing exceptional service and support while promoting our environmentally friendly cleaning solutions. Your contributions will be vital to maintaining our reputation for excellence. Responsibilities • Provide outstanding customer service via phone and in-person interactions. • Assist customers with inquiries regarding services, pricing, and order status. • Handle cash transactions accurately and efficiently. • Maintain a clean and organized front desk area. • Communicate effectively with team members to ensure seamless service delivery. • Analyze customer feedback to improve service quality and customer satisfaction. • Promote additional services and products to enhance sales opportunities. • Help with alteration services. • Tagging, barcoding, racking, and inspection of items • Maintains a professional appearance in company uniform. Requirements • Proven experience in a customer service role, preferably in a retail or call center environment. • Excellent phone etiquette and communication skills. • Ability to handle cash transactions with accuracy. • Bilingual or multilingual abilities are a plus. • Strong analytical skills to assess customer needs effectively. • Sales experience is beneficial but not required. If you have a passion for providing exceptional customer experiences and want to be part of a dedicated team, we invite you to apply today at Great American Dry Cleaners! Job Type: Full-time Pay: $18.00 - $22.00 per hour Expected hours: 40 – 45 per week Benefits: • Referral program Work Location: In person

Provide exceptional customer service, assist with dry cleaning needs, manage accounts, promote eco-friendly practices, and handle sales transactions. | Customer service experience, strong communication skills, ability to multitask, basic sales skills preferred, and multilingual abilities are a plus. | Company Overview Cleaners, comprising Great American Dry Cleaners and Five Star Dry Cleaners, is a family-owned business dedicated to providing high-end, environmentally friendly dry and wet cleaning services in the Bay Area. Our commitment to quality is reflected in our state-of-the-art equipment and our well-trained staff who possess extensive knowledge in the textile industry. Summary As a Customer Service Representative at Cleaners, you will be the first point of contact for our valued customers. Located in the Bay Area, this role is essential for ensuring customer satisfaction and promoting our eco-friendly services. Your contributions will help maintain our reputation as a premier provider in the dry cleaning industry. Responsibilities • Provide exceptional customer service by addressing inquiries and resolving issues promptly. • Assist customers with their dry cleaning needs, including explaining services and pricing. • Manage customer accounts and maintain accurate records of transactions. • Communicate effectively with team members to ensure smooth operations. • Promote eco-friendly practices and educate customers about our services. • Handle sales transactions accurately and efficiently. Requirements • Proven experience in customer service or a related field. • Strong communication skills, both verbal and written. • Ability to manage multiple tasks in a fast-paced environment. • Basic sales skills are preferred but not required. • Multilingual abilities are a plus to better serve our diverse clientele. If you are passionate about delivering outstanding customer experiences and want to be part of a dedicated team, we invite you to apply today at Cleaners! Job Type: Full-time Pay: $18.00 - $28.00 per hour Expected hours: 35 – 45 per week Benefits: • 401(k) • Dental insurance • Employee discount • Health insurance • Referral program Schedule: • 10 hour shift • 8 hour shift • Monday to Friday • Weekends as needed Work Location: In person

Provide exceptional customer service, assist customers with dry cleaning needs, manage accounts, promote eco-friendly practices, and handle sales transactions. | Proven customer service experience, strong communication skills, ability to multitask, basic sales skills preferred, and multilingual abilities are a plus. | Company Overview Cleaners, comprising Great American Dry Cleaners and Five Star Dry Cleaners, is a family-owned business dedicated to providing high-end, environmentally friendly dry and wet cleaning services in the Bay Area. Our commitment to quality is reflected in our state-of-the-art equipment and our well-trained staff who possess extensive knowledge in the textile industry. Summary As a Customer Service Representative at Cleaners, you will be the first point of contact for our valued customers. Located in the Bay Area, this role is essential for ensuring customer satisfaction and promoting our eco-friendly services. Your contributions will help maintain our reputation as a premier provider in the dry cleaning industry. Responsibilities • Provide exceptional customer service by addressing inquiries and resolving issues promptly. • Assist customers with their dry cleaning needs, including explaining services and pricing. • Manage customer accounts and maintain accurate records of transactions. • Communicate effectively with team members to ensure smooth operations. • Promote eco-friendly practices and educate customers about our services. • Handle sales transactions accurately and efficiently. Requirements • Proven experience in customer service or a related field. • Strong communication skills, both verbal and written. • Ability to manage multiple tasks in a fast-paced environment. • Basic sales skills are preferred but not required. • Multilingual abilities are a plus to better serve our diverse clientele. If you are passionate about delivering outstanding customer experiences and want to be part of a dedicated team, we invite you to apply today at Cleaners! Job Type: Full-time Pay: $18.00 - $28.00 per hour Expected hours: 35 – 45 per week Benefits: • 401(k) • Dental insurance • Employee discount • Health insurance • Referral program Schedule: • 10 hour shift • 8 hour shift • Monday to Friday • Weekends as needed Work Location: In person