20 open positions available
Supporting internal engineering platforms with automation, CI/CD, and infrastructure tools to improve developer productivity. | Experience with cloud environments, Kubernetes, Infrastructure as Code, and automation tools, along with strong collaboration skills. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity, and we would be interested in applicants from USA time zones only at this time. The Opportunity: The Internal Engineering Platform delivered by the Platform department provides application engineers with the tools, systems and Kubernetes clusters they need to build, deploy and run their workloads. Platform roles at Grafana Labs have an eye for engineers with a passion for performance and reliability, and who enjoy taking projects from conception to production. We organize ourselves into squads to allow focus on Cloud Infrastructure, Networking and Security; engineering Productivity; Capacity management, Client Administrative Tooling (CAT); and US Federal compliance. Because we deploy production services, we have on-call rotations to ensure the health of the system. Everyone at Grafana Labs tries to incorporate and use our product line up into their day-to-day, so being on call is an important way to understand our system and how people use our products. About the squad & the role: We are hiring for the Platform Productivity squad. The squad is mostly responsible for helping our internal engineers release their software onto our infrastructure, in secure and measurable ways. They lead automation of the release processes (anywhere from CI/CD to bootstrapping) and help our internal engineering teams get on board with them using ‘golden path’ techniques, but also helping edge cases and making sure that teams can get the most out of our tools. At the end of the day, we’re the Platform Team for the teams that are building some of the most cherished observability tools– from Grafana, Mimir and Loki, to Tempo. What You’ll Be Doing: You enjoy working with engineers, as well as with the management structures that are there to support you and enable you and your team to do your very best. You are comfortable working in a remote-first company; communication is key. For us, working together means being collaborative, friendly, kind, and respectful. We operate by consensus, you can contribute to a discussion but then commit to the team decision. You are eager to learn and grow. There is a lot of room for growth and development, and the team has quite a lot of knowledge to share for those who are wanting to learn. You approach development holistically. The team owns the full life cycle of our code; from writing design docs, looking at developer feedback, testing and deployment, all the way through to decommissioning. We appreciate engineers who enjoy looking at the big picture, and also notice the details of the brush strokes. You're a flexible software engineer. In a typical day, we might spend time responding to incidents, integrating existing systems, or designing and implementing our own systems. While our primary language is Go, we value flexibility and we'll choose the best tool for the job, even if that is a shell script. You have experience with operating your code. Since a lot of operators and developers use our software, having some grounding in both of these spaces really helps us with building better platforms for our users. Kubernetes and Docker are what we use, mostly. We also work with a lot of Infrastructure as Code, so be sure to check out grafana/tanka. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). What Makes You a Great Fit: The squad is responsible for setting its own roadmap, and as a part of the team you'll have a part to play in that process. You'll help us maintain, improve and extend what we already have. You'll be involved in choosing what we focus on next and, just as importantly, when and how to gracefully sunset systems which are no longer needed. Your responsibilities will also include helping the team to design, compare, and choose appropriate solutions for (at least some) of the following things: Development and maintenance of our Internal Engineering Platform (IEP) CI/CD platform management and development Build, release and deployment automation Application configuration management tooling “Up to date” software automation Artefact management Working with diverse internal teams, from application development to security, to support implementation of their requirements Being part of an on-call rotation to support Platform tooling Bonus Points For: Engineering/software development experience within a Platform group delivering services to internal engineering teams Experience working in a cloud environment Infrastructure as Code with Terraform/Crossplane. Familiarity with Kubernetes administration - very cool if experience with Tanka. Experience/Interest in implementing, integrating, and maintaining observability systems and processes A few of our upcoming projects: Development of our next gen CI/CD systems Development of productivity tooling/automation in our IEP portal (Backstage) CI/CD observability Artefact management systems Development of security automation as part of our CI/CD systems Compensation & Rewards: In the United States, the Base compensation range for this role is USD 127,651 - USD 153,180. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Design, build, operate, and maintain distributed systems for application profiling and observability. | Experience with distributed systems, cloud infrastructure, programming in Go or similar languages, and working in a remote, collaborative environment. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position in US and Canada. The Opportunity: We are the creators of Pyroscope, an open-source continuous profiling database that offers rapid, scalable, highly reliable, and efficient storage and querying capabilities. It aids in gaining a comprehensive insight into resource utilization within applications, right down to the specific line of code. The project seamlessly integrates with Grafana, enabling users to correlate profiling data with metrics, logs, and traces, and leverage profiles as a crucial component of application observability. Our dedicated backend development team works closely with clients and the Grafana Cloud teams to deliver profiling solutions for on-premises and cloud environments at scale. In our expansive domain, some of the projects we have undertaken include: Implementing distributed systems to effectively manage profile ingestion and queries. Establishing instrumentation support for various programming languages including Golang, Dotnet, Java, Ruby, eBPF, Python, Node.js, and Rust. Built & Enhanced the functionality of the Pyroscope plugins to provide users with an intuitive interface for exploring and analyzing application profiles. This position focuses on implementing distributed systems to effectively manage profile ingestion and queries. Pyroscope is trusted by leading multinational companies for essential applications and infrastructure. We prioritize innovation and inclusivity, empowering every team member to share ideas that improve our product as a dependable solution. What You'll Be Doing: Collaborate with your team to deliver new features, analyze outcomes, and make improvements Lead projects from concept to implementation, including ongoing customer support Design, build, operate, and maintain essential systems, ensuring reliability, performance, and availability Take an active role in influencing our roadmap and your own career objectives Participate in on-call rotations and take responsibility for the services you oversee Support and mentor team members, engage in design conversations, and work closely with colleagues Expand your skill set by deepening your knowledge of our cloud products, understanding our customers, and learning about our codebase As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). What Makes You a Great Fit: You are a motivated self-starter with a bias toward action We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar, then that translates well Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way Strong experience with designing and developing software that runs in the Cloud or experience with systems engineering Experience writing clean, robust, and performant software that is easily maintained by others. Experience with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code Solid experience with distributed systems Experience working with Kubernetes Bonus Points For: Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects) Exposure to microservices architecture Databases backend experience In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Manage and develop a team of engineers, collaborate on project goals, and foster a culture of innovation and continuous improvement. | Experience in guiding engineering teams, strong background in distributed systems, and comfort with AI-assisted tooling. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We're scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that's okay. If this role excites you, we'd love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the United States and Canada time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software - including Prometheus, Mimir, Loki, Tempo, and Pyroscope - without the overhead of installing, maintaining and scaling their own observability stack. The Databases department owns and operates the telemetry databases that are Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for profiles. We offer our databases as a Cloud service supporting Grafana Cloud. The Opportunity: The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of Adaptive Metrics, Adaptive Logs, Adaptive Traces and Adaptive Profiles. Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. What You'll Be Doing: • Manage and develop a team of engineers, providing regular feedback and supporting each person's growth through career conversations. • Collaborate closely with product, design and engineering leadership to define goals that move the Adaptive Telemetry group forward and align with broader business objectives. • Provide guidance throughout the project lifecycle from early ideation through planning, execution and post-launch guiding the team to deliver high-quality results consistently • Foster a psychologically safe environment where engineers can learn, experiment and iterate quickly, encouraging innovation and a culture of continuous improvement. • Work across team boundaries by contributing to projects outside your team's scope and partnering with other functions to solve customer problems. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups-always paired with strong code review and quality standards. You'll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). What are we looking for in you? • A motivated self-starter with a strong bias toward action and ownership, able to navigate ambiguity and drive work forward in complex problem spaces. • Comfortable collaborating across time zones and cultures in a fully remote environment, using clear, empathetic communication to build trust, connection, and psychological safety. • Experienced in guiding and supporting other engineers, leading initiatives or small teams, and collaborating effectively to drive projects to successful outcomes. • Demonstrated ability to manage complexity, align stakeholders, and elevate team performance to deliver meaningful, high-quality results. • Deeply customer-focused, consistently grounding decisions and technical choices in user needs and real-world impact. • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability. • Comfort with AI-assisted tooling.We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered tools and ideally have practical experience folding them into a team's workflow. Compensation & Rewards: In the United States, the Base compensation range for this role is CAD 186,368 - CAD 223,642. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. • Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process. Why You'll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication - Expect open decision-making and regular company-wide updates. • Innovation-Driven - Autonomy and support to ship great work and try new things. • Open Source Roots - Built on community-driven values that shape how we work. • Empowered Teams - High trust, low ego culture that values outcomes over optics. • Career Growth Pathways - Defined opportunities to grow and develop your career. • Approachable Leadership - Transparent execs who are involved, visible, and human. • Passionate People - Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we're working hard to make sure that's the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you've applied to a job, check out our privacy policy.
Lead and support a team of engineers in developing adaptive telemetry solutions, collaborating across teams, and ensuring high-quality results in a remote environment. | Extensive experience in distributed systems, leadership skills, customer focus, and comfort with AI-assisted tooling. | This a Full Remote job, the offer is available from: United States Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the United States time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases department owns and operates the telemetry databases that are Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for profiles. We offer our databases as a Cloud service supporting Grafana Cloud. The Opportunity: The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of Adaptive Metrics, Adaptive Logs, Adaptive Traces and Adaptive Profiles. Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. What You'll Be Doing: • Manage and develop a team of engineers, providing regular feedback and supporting each person’s growth through career conversations. • Collaborate closely with product, design and engineering leadership to define goals that move the Adaptive Telemetry group forward and align with broader business objectives. • Provide guidance throughout the project lifecycle from early ideation through planning, execution and post‑launch guiding the team to deliver high‑quality results consistently • Foster a psychologically safe environment where engineers can learn, experiment and iterate quickly, encouraging innovation and a culture of continuous improvement. • Work across team boundaries by contributing to projects outside your team’s scope and partnering with other functions to solve customer problems. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). What are we looking for in you? • A motivated self-starter with a strong bias toward action and ownership, able to navigate ambiguity and drive work forward in complex problem spaces. • Comfortable collaborating across time zones and cultures in a fully remote environment, using clear, empathetic communication to build trust, connection, and psychological safety. • Experienced in guiding and supporting other engineers, leading initiatives or small teams, and collaborating effectively to drive projects to successful outcomes. • Demonstrated ability to manage complexity, align stakeholders, and elevate team performance to deliver meaningful, high-quality results. • Deeply customer-focused, consistently grounding decisions and technical choices in user needs and real-world impact. • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability. • Comfort with AI-assisted tooling. We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered tools and ideally have practical experience folding them into a team’s workflow. Compensation & Rewards: In the United States, the Base compensation range for this role is USD 183,858 - USD 220,630. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. • Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy. This offer from "Grafana Labs" has been enriched by Jobgether.com and got a 82% flex score.
Develop and ship AI-powered features to improve observability and incident response workflows. | Strong software engineering background with AI and cloud experience, rapid prototyping skills, and collaborative communication. | This is a remote opportunity and we would be interested in applicants from USA time zones only at this time. Staff AI Engineer The Opportunity: At Grafana, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. The Grafana AI teams play a key role in this mission by helping users make sense of complex observability data through AI-driven features. These capabilities reduce toil, lower the barrier of domain expertise, and surface meaningful signals from noisy environments. What makes our team different is how we work: we operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership. We’re looking for an AI Software Engineer with a strong software engineering background, a quick iteration mindset, and a passion for experimentation – balanced by a focus on shipping and scaling impactful features that deliver value to users. You’ll work closely with cross-functional teams to develop, test, and ship AI-powered features that contribute to improving infrastructure and observability quality through automation, while also expanding the capabilities of AI agents across the observability stack to assist users with incident response. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative. What You’ll Be Doing: • Build and deliver AI solutions: Take ownership of developing high-performance AI features to help users detect, triage, and resolve incidents using observability data and tools. • Rapid experimentation and iteration: Implement a highly iterative process where you quickly prototype, test, and validate with real users, including shipping and evolving LLM- or agent-powered workflows for incident lifecycle management and automated analysis tasks. • Collaborate cross-functionally: Work with data analysts, product managers, and designers to shape AI-driven product features, including integration of agentic components with internal tools, alerting systems, runbooks, and developer workflows. • Utilize AI tools effectively: Use AI and automation tools to enhance both product functionality and your own development workflows. • Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams. • Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). What Makes You a Great Fit: • Strong engineering skills: Solid experience building production software systems (backend and / or full stack). You’re a self-starter, capable of tackling complex engineering problems with minimal supervision. • AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. • Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset. • Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined. • Collaborative attitude: You communicate effectively with peers, product managers, and designers. You’re open to feedback, and you bring a solutions-oriented mindset to the table. Requirements: • Experience with LLMs, prompt engineering, and building applications powered by GenAI. • Proven track record of delivering software that made it into production and is actively used by users. • Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure). • Experience using observability tools to understand and troubleshoot system behavior. Bonus Points For: • Experience building or working with agent frameworks or multi‑agent workflows. • Experience with infrastructure / devops related tooling: Kubernetes, Docker, Terraform or similar for deployments. • Familiarity with model fine-tuning techniques. • Experience building observability tooling. Compensation & Rewards: In the United States, the Base compensation range for this role is USD 174,986- USD 209,983. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
Lead and develop a team of engineers to advance Grafana Labs' Adaptive Telemetry solutions, ensuring high-quality delivery and innovation. | Extensive experience in distributed systems, leadership skills, familiarity with observability tools, and comfort with AI-assisted development. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the United States time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases department owns and operates the telemetry databases that are Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for profiles. We offer our databases as a Cloud service supporting Grafana Cloud. The Opportunity: The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of Adaptive Metrics, Adaptive Logs, Adaptive Traces and Adaptive Profiles. Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. What You'll Be Doing: Manage and develop a team of engineers, providing regular feedback and supporting each person’s growth through career conversations. Collaborate closely with product, design and engineering leadership to define goals that move the Adaptive Telemetry group forward and align with broader business objectives. Provide guidance throughout the project lifecycle from early ideation through planning, execution and post‑launch guiding the team to deliver high‑quality results consistently Foster a psychologically safe environment where engineers can learn, experiment and iterate quickly, encouraging innovation and a culture of continuous improvement. Work across team boundaries by contributing to projects outside your team’s scope and partnering with other functions to solve customer problems. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). What are we looking for in you? A motivated self-starter with a strong bias toward action and ownership, able to navigate ambiguity and drive work forward in complex problem spaces. Comfortable collaborating across time zones and cultures in a fully remote environment, using clear, empathetic communication to build trust, connection, and psychological safety. Experienced in guiding and supporting other engineers, leading initiatives or small teams, and collaborating effectively to drive projects to successful outcomes. Demonstrated ability to manage complexity, align stakeholders, and elevate team performance to deliver meaningful, high-quality results. Deeply customer-focused, consistently grounding decisions and technical choices in user needs and real-world impact. Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability. Comfort with AI-assisted tooling. We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered tools and ideally have practical experience folding them into a team’s workflow. Compensation & Rewards: In the United States, the Base compensation range for this role is USD 183,858 - USD 220,630. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. *Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Operate and evolve large-scale multi-cloud streaming and database infrastructure, diagnose failures, improve observability, and lead reliability initiatives. | 8+ years in distributed systems, experience with high-throughput streaming, Kubernetes, cloud storage, and leading complex technical efforts. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from USA time zones only at this time. Staff Software Engineer - Grafana Databases, Managed Services The Opportunity: The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale. In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply. What You’ll Be Doing: As a Staff Engineer on Managed Services, you will operate at both the system and team level. You will help shape how we run and evolve shared database infrastructure while remaining deeply hands-on in production. This involves: • Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure • Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.) • Designing safe upgrade and rollout strategies at scale • Improving observability, automation, and operational ergonomics • Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance • Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc. • Serving as a primary escalation point and on-call for relevant incidents • Owning the relationship with all system vendors, including WarpStream Labs and others. At the Staff level, your scope includes advanced systems ownership and informal technical leadership: • Help define and evolve the technical direction for operating WarpStream and adjacent shared database systems at scale • Lead complex initiatives such as migrations, rollout improvements, and reliability investments • Establish best practices around SLOs, scaling limits, failure isolation, and change safety • Investigate and drive resolution of multi-layer incidents spanning storage, compute, networking, and control-plane dependencies • Identify systemic risks across 100+ clusters and contribute architectural improvements that reduce recurring issues • Improve systems toil and operational ergonomics with automation • Partner with database and platform teams to align on strategy and long-term scalability • Mentor and support engineers as the team matures • As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership. This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). What Makes You a Great Fit: • Regular 1:1s with your manager and close collaboration with teammates across regions, helping shape how the team operates and matures • Defining and evolving SLO strategy for shared database infrastructure, identifying systemic reliability gaps and driving long-term error budget improvements • Setting standards for diagnosability across core streaming and database systems in production • Leading complex initiatives across high-throughput, multi-cloud infrastructure • Designing and promoting fault-tolerant architectural patterns that address distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies • Defining rollout, migration, and upgrade safety practices used across dozens of production clusters • Partnering with database and platform engineering leaders to influence architecture decisions, roadmap prioritization, and long-term scalability strategy • Leading design discussions and reviewing PRs with a focus on reducing operational risk and increasing system resilience • Raising the bar for practices across teams by mentoring engineers and sharing distributed systems knowledge • Playing a key role in high-impact incident response, guiding investigation, driving root cause analysis, and ensuring durable remediation through strong post-incident reviews Requirements: • 8+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles. • Experience with high-throughput streaming systems, analytical or storage backends, or large-scale database infrastructure. Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra. • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.). • Experience leading or driving complex technical efforts, even without formal management responsibilities • Ability to influence technical direction and align teams around reliability improvements • Strong understanding of distributed systems failure modes in multi-cloud environments. • Proficiency in at least one systems-oriented language (Go preferred, but not required). • Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior. • Experience participating in blameless incident response and writing high-quality post-incident reviews. • Clear communicator who can collaborate across teams and work autonomously. • Intellectually curious, transparent, action-oriented, and kind (this is important!) Compensation & Rewards: In the United States, the Base compensation range for this role is USD 174,986 - USD 209,983. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Operate and evolve large-scale distributed streaming and database infrastructure, ensuring reliability, scalability, and performance in production. | 6+ years of experience in distributed systems, platform engineering, or similar roles, with proficiency in Kubernetes, cloud platforms, and programming languages like Go or similar. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from USA time zones only at this time. Senior Backend Engineer - Grafana Databases, Managed Services The Opportunity: The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale. In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply. What You’ll Be Doing: As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves: • Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure • Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.) • Designing safe upgrade and rollout strategies at scale • Improving observability, automation, and operational ergonomics • Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance • Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc. • Serving as a primary escalation point and on-call for relevant incidents • Owning the relationship with all system vendors, including WarpStream Labs and others. • As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership. What Makes You a Great Fit: • Regular 1:1s with your manager and close collaboration with teammates across regions • Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design • Improving the diagnosability of core streaming and database systems in production, where possible. • Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure • Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies • Planning and executing safe upgrades and rollouts across dozens of production clusters • Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy • Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk • Sharing best practices and distributed systems knowledge with partner teams • Participating in incident response, from investigation through resolution and post-incident reviews (PIR) Requirements: • 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles. • Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra. • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.). • Solid understanding of distributed systems design and large-scale system trade-offs. • Proficiency in at least one programming language (Go preferred, but not required). • Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior. • Experience participating in blameless incident response and writing high-quality post-incident reviews. • Clear communicator who can collaborate across teams and work autonomously. • Curious, pragmatic, action-oriented, and kind (this is important!) Compensation & Rewards: In the United States, the Base compensation range for this role is USD 154,445 - USD 185,334. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Manage and deliver complex customer projects, coordinate teams, and ensure project success aligning with customer goals. | Requires 3+ years in engagement or project management in tech, experience in software pre-sales or consulting, and familiarity with project management tools. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: At Grafana Labs, Engagement Managers are the strategic force behind our most impactful customer engagements. As a key member of the Professional Services team, you’ll lead complex, outcome-driven projects that help customers unlock the full value of Grafana’s observability platform. This role is equal parts strategist, project leader, and customer advocate. You’ll guide engagements from start to finish—aligning business goals with technical execution, coordinating cross-functional teams, and building scalable processes that set the standard for customer delivery. Whether you're mapping out project milestones, driving risk mitigation, or reporting progress to executives, you’ll be at the heart of ensuring our solutions deliver real business outcomes. Working closely with Sales, Support, Product, and Customer Success, you’ll bridge strategy and execution—ensuring that every engagement not only meets its goals but strengthens the broader customer relationship. Your work will help shape the future of how Grafana delivers Professional Services at scale. What You'll Be Doing: Manage a diverse portfolio of customer projects, providing oversight and execution of project deliverables, resource management, completion of milestones and escalation management Lead the planning, execution and delivery of customer projects, ensuring alignment with customer expectations and business goals Coordinate cross-functional teams (e.g. operations, partners, sales) to deliver projects on time and within scope Monitor project progress, manage risks, and resolve issues and escalations in a timely manner Prepare and present regular project status reports to customers, highlighting progress, outcomes and next steps Work with customers to define project scope and objectives that align with their strategic goalsFacilitate regular team meetings, providing guidance and support to ensure successful project outcomes Analyze customer feedback and data to inform decision-making and continuous improvement efforts Use data-driven insights to recommend enhancements to customer strategies or engagement approaches Review and monitor regional resource availability to maximize utilization for project staffing Work collaboratively with a global team of engagement managers to streamline operational processes and effectively scale the business What Makes You a Great Fit: 3+ years Engagement Management/ Project Management experience in the technology space. 2+ years of experience in technology/software pre-sales or technical consulting Ability to manage multiple projects simultaneously and thrive in a fast-paced environment Strong problem-solving and critical-thinking abilities High level of business acumen and ability to translate client needs into actionable solutions Working knowledge of project management tools and methodologies (e.g. Rocketlane, Jira) and CRM systems (e.g. Salesforce, PlanHat) Certification in Project Management (PMP, Agile, etc) is a plus. Excellent presentation skills with comfort speaking to customers and executives Compensation & Rewards: In the United States, the OTE compensation range for this role is $158,000 - $189,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Build, maintain, and improve distributed microservices for Grafana's observability platform, ensuring reliability and scalability. | Proficiency in Java, Kubernetes, cloud platforms, operational experience, and experience with SaaS platforms and distributed systems. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a full-time remote position, and we're seeking candidates in the US or Canada. The Opportunity The Grafana Observability (O11y) group builds end-to-end observability solutions that span Application, Infrastructure, Database, Browser and Mobile observability. At the core of this experience is the Grafana Knowledge Graph—the platform that powers true full-stack observability across Grafana Cloud. The Knowledge Graph is a suite of distributed, multi-tenant microservices that connects signals across the stack and delivers automated Root Cause Insights by actively analyzing Metrics, Traces, and Logs stored in Grafana Cloud. These services process and store data across SQL, graph, and time-series databases and are designed for high availability and scale. Used by thousands of self-service customers and trusted by some of the world’s largest organizations to monitor mission-critical infrastructure, the Knowledge Graph is a foundational platform at Grafana. As adoption continues to grow, our focus is on continuously improving performance, increasing reliability, and scaling efficiently—without compromising on quality. At Grafana, we value collective creativity and diverse perspectives. Every team member is encouraged to bring ideas forward and help shape a platform that our users depend on every day. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. What will you be doing? Work with your team to build and roll out new features, then use the results to iterate and improve. Drive projects from initial ideation all the way to operations once it is in the hands of customers. Take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively Maintain critical systems, and own their reliability, performance, and availability. Be a part of your team’s on-call rotations and take ownership of the services you’re running. Mentor and support other team members, participate in design discussions, and collaborate with the team Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase. Take an active role in influencing our roadmap and your own career objectives What Makes You a Great Fit? You are a motivated self starter with a bias towards action. You have strong coding skills and operational experience; you were responsible for operating the software you have built. You have worked on a SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …) You have excellent written and spoken communication skills. You’ll be working with your team mates in a fully remote setup. Good communication skills are a must. You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions. You are pragmatic; you prioritize progress over perfection; you can handle ambiguity. We use Java on the backend and deploy on AWS/Azure/GCP Clouds using Kubernetes. You must have programming experience in Java and experience with Kubernetes and any one of the cloud platforms. You are customer focused. We build everything with our users in mind. Compensation & Rewards: In the United States, the Base compensation range for this role is USD 174,986 - USD 209,983. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Maintain and enhance planning models, build analytics to measure GTM productivity, and support workforce planning decisions. | 3+ years in strategy & operations, strong SQL skills, experience with planning tools, and familiarity with GTM metrics and organizations. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity Grafana's GTM organization is looking for a Senior Strategy & Planning Analyst reporting to our Manager of Strategy & Planning. You'll maintain and enhance our core planning and capacity models in Pigment, build analytics that measure GTM productivity, and provide the data foundation for workforce planning decisions. You'll interface with Data, Field Ops, and Finance teams to ensure our planning processes scale as the company grows. You're analytically rigorous but pragmatic. You understand that models support decisions but don't replace judgment. You value simple, durable solutions that scale without constant maintenance. You think critically about data—where it comes from, how it's captured, and whether it actually answers the question. You write clearly and communicate findings in ways that drive action. You're comfortable owning systems end-to-end: not just building them, but maintaining them, documenting them, and making them run on their own. What you'll be doing: Planning & Capacity Modeling: Own and enhance our core planning and capacity models in Pigment Maintain workforce planning infrastructure: headcount models, territory capacity, role-based productivity assumptions Build scalable, self-service planning processes that reduce manual coordination Document model logic, assumptions, and data flows to enable cross-functional understanding GTM Productivity & Analytics: Define and measure capacity across all GTM teams: Sales, SE, CX, SDR, and Partners Analyze rep productivity metrics: deal cycle time, win rates, pipeline generation, attainment trends Build standard reporting on GTM performance to support planning decisions and operational targets Identify trends in productivity and capacity utilization to inform hiring and territory planning Cross-Functional Partnership: Partner with Data team to identify gaps in reporting infrastructure and build scalable solutions Work with Field Ops team to translate operational needs into planning models and metrics Interface with Finance on headcount planning, quota attainment, and capacity forecasting Support Manager of Strategy & Planning on strategic questions from GTM leadership: market segmentation, vertical performance, pricing scenarios, territory adjustments Building for scale: Document data models, business logic, and metric definitions so stakeholders can answer their own questions Translate analysis into clear, decision-oriented narratives for leadership—explain what's happening, why it matters, and what to do about it What Makes You a Great Fit: 3+ years in strategy & operations, consulting, GTM analytics, workforce planning, or similar analytical role Strong SQL skills—you're comfortable writing queries, understanding data lineage, and debugging data quality issues Demonstrated modeling skills: workforce planning, capacity analysis, segmentation, scenario modeling Experience with planning or FP&A tools (Pigment, Anaplan, Adaptive, or similar) Clear communication skills—you can explain complex analysis in simple terms and tailor depth to your audience Familiarity with Sales or GTM organizations, including common metrics (rep productivity, pipeline coverage, capacity, quota attainment) Comfort with ambiguity—you identify the right questions, structure unstructured problems, and drive work autonomously Bonus Points For: Experience with Grafana, Tableau, Looker, or similar BI tools Familiarity with Salesforce and GTM productivity tools (Outreach, Clari, People.ai) Exposure to sales methodologies (MEDDIC/MEDDPICC) and GTM planning processes Previous experience in open source or developer-focused SaaS companies Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is [Add Local Compensation up to the $92,000 - $115,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Design, build, operate, and maintain critical systems for observability at scale, contributing to open-source projects and supporting production systems. | Experience with programming in Go or similar languages, cloud systems, distributed systems, and experience with observability tools like Grafana or Prometheus. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the United States time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases team owns and operates the telemetry databases that are Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for profiles. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with Grafana Enterprise Metrics, Grafana Enterprise Logs, and Grafana Enterprise Traces. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure). As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Mimir Squad The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the Mimir OSS project, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly. A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems. What will you be doing? Take an active role in influencing our roadmap and your own career objectives Work with your team to deliver new features, then use the results to iterate and improve. Drive projects from initial idea all the way to operations once it is in the hands of customers Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running Support other team members, participate in design discussions and collaborate with the team Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. What are we looking for in you? You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time. Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must. Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way Some experience with developing software that runs in the Cloud or some experience with systems engineering Some experience with being on-call and following the DevOps model Experience writing clean, robust, and performant software that is easily maintained by others Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem. Nice to haves: Experience working with Kubernetes Experience working with queue systems, e.g. the Kafka protocol Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects) Exposure to microservices architecture and distributed systems, or a desire to learn Familiarity with the concept of infrastructure as code In the United States, the Base compensation range for this role is USD 127,651 - USD 153,180. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. *Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Partnering with AI teams to define and ship AI features, analyzing large-scale data, and representing user feedback to engineering. | Experience in product management or related roles, familiarity with AI/ML concepts, and basic data analysis skills. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the US. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As a Product Manager for AI, you’ll be involved with everything related to our AI offerings, including helping drive the roadmap of our Grafana Assistant ecosystem. You’ll get to the bottom of what customers want and challenge us on what we should build next. You’ll work across Grafana’s R&D and GTM orgs to deliver AI products and marketing messages. You will develop a deep understanding of how to apply AI to address customer problems in observability. And you’ll help shape Grafana Labs AI vision. What You’ll Be Doing: • Partnering with our senior AI PM to define and own AI features end-to-end • Working closely with our product marketing and sales teams to shape our AI messaging and support large commercial deals • Understanding competitors, working with partners and staying on top of the broader AI market • Being a hands-on builder: prototyping, building, and shipping AI features end-to-end with our engineering team • Partnering with our data function to analyze large amounts at scale about our product, usage patterns and commercials • Empathizing with customer problems in order to collect user needs, requirements, and pain points • Curating and properly representing user feedback to Engineering, while providing evidence to support tradeoffs and priorities • Using your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering What makes you a great fit: • Excellent written and verbal communication • Strong product sense and curiosity about AI, including demonstrated evidence such as AI projects, blog posts and community contributions • 2 years of product experience or equivalent experience in a related role with ownership of a feature or project • Comfortable with basic data analysis (SQL, spreadsheets) and able to interpret experiment results • Familiarity with large language models (LLMs), prompt engineering, or experience using open-source models Bonus Points: • Experience using or building observability products and/or developer tools, either internally as an SRE or for external customer In the United States, the base compensation range for this role is $143,759 - $172,511. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Building and managing a high-performing solutions engineering team, driving regional adoption, and collaborating with product and sales teams. | 7-10 years in high-tech roles with leadership experience, fluency in English and Spanish or Portuguese, and experience with monitoring/data/visualization products. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity As a Manager of Solutions Engineering for the West region at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well. What will you be doing? Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences. Get the best out of your team with a servant-based leadership approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team. Mentoring and career development will be critical to your team's success over the long term Direct the bulk of your day-to-day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region. Partner with the East Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base. Executive sponsorship of key accounts in the region will be key to your success. Being a thought leader/partner to your customers and the company Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful. Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their teams time with a data-driven approach to wins/losses/needs vs wants, etc. Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs. Find and drive enablement and sell with/through with channel partners in the region. Both at a local, geo and global level with both RSI’s and GSI’s. What Makes You a Great Fit? Must be located in Texas Must be fluent in English and Spanish or Portuguese (both written and spoken) 3-4 years experience leading a team as a manager. 7-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer, etc. Proven track record of mentoring, developing people and managing performance over time. Has successfully mentored individual contributors. Open Source selling or Cloud first/Product led sales go to market motion a big plus. Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC Direct experience selling monitoring/data/visualization products. Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets Compensation & Rewards: In the United States, the OTE compensation range for this role is $241,000 - $286,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Create and execute go-to-market strategies, enable sales teams, and manage product launches. | 6+ years in product marketing or related fields, experience with technical audiences, and strong communication skills. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the USA and Canada EST/CST time only. The Opportunity: We are looking for an experienced product marketer to join as a key member of the Grafana Labs Product Marketing team. In this role, you will be responsible for creating Go-To-Market programs that effectively position the value of Grafana Labs and its products to solve the needs of target customers. You will show how our products and solutions — as well as our open source strategy — help prospects and customers achieve their goals. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning across key personas and product areas. You’ll work closely with both product management and enablement to help buyers buy (and sellers sell) our value. Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we are thinking differently about product marketing. Rather than purely executing launches or campaigns, we want PMMs to teach Product Managers and Engineers in our org how to think about growth and demand, and to codify product marketing knowledge in tools and processes that anyone in the organization can use. Grafana Labs is a fast-paced and growing organization. As such, this role requires both strategic and planning skills as well as hands-on tactical execution (blogs, webinar outlines, video scripts, etc). What You'll Be Doing: Actively partner with and teach Product Managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral. Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information. Own and manage the launch of new products/features relevant to target buyers Conduct internal and customer research to understand pain points, competition and opportunities Teach go-to-market and sales teams how to gain value from our products: clearly define the capabilities of our products and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects. Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey. What Makes You a Great Fit: 6+ years of relevant experience (product marketing, solutions marketing, product management) Experience with marketing and selling to a technical audience A passion for open source, cloud native, and infrastructure technologies Proven ability to take on complex projects and efficiently drive them from start to finish Ability to clearly articulate the value of technical products to customers and sellers alike Experience leading product or feature launches autonomously as well as part of a team Comfort working with a variety of internal and external stakeholders in complicated processes Strong product and technical curiosity that translate to clear packaging, positioning, and messaging Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations. Exceptional writing and communication skills A high “say-do” ratio in executing and delivering impact What you’ll bring to the role You’ll bring a passion for quality, pride in the strategic impact of your work, and the ability to thrive in a fast-paced environment. Compensation & Rewards: In the US, the Base compensation range for this role is $183,858 - $220,630. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Leading and managing a regional team of solutions engineers, driving customer adoption, and collaborating with product and sales teams to meet regional targets. | 7-10 years in high tech roles such as Developer, Architect, or Sales Engineer, with leadership experience, and fluency in English and Spanish or Portuguese. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. As a Manager of Solutions Engineering for the Central region at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well. Key Responsibilities: • Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences. • Get the best out of your team with a servant-based leadership approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team. Mentoring and career development will be critical to your team's success over the long term • Direct the bulk of your day-to-day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region. • Partner with the East Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base. • Executive sponsorship of key accounts in the region will be key to your success. Being a thought leader/partner to your customers and the company • Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful. • Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their teams time with a data-driven approach to wins/losses/needs vs wants, etc. • Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs. • Find and drive enablement and sell with/through with channel partners in the region. Both at a local, geo and global level with both RSI’s and GSI’s. Requirements: • Must be located in Texas • Must be fluent in English and Spanish or Portuguese (both written and spoken). • 3-4 years experience leading a team as a manager. • 7-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer, etc. • Proven track record of mentoring, developing people and managing performance over time. Has successfully mentored individual contributors. • Open Source selling or Cloud first/Product led sales go to market motion a big plus. • Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC • Direct experience selling monitoring/data/visualization products. • Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets In the United States, the OTE compensation range for this role is $219,000 - $263,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Lead and develop a sales team, develop sales plans, and build strategic relationships to drive revenue growth. | Minimum 8 years of direct sales experience, successful leadership of sales teams, and experience with complex sales cycles and strategic deals. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We're looking for a Regional Sales Director, Growth who will be responsible for leading a team of Account Executives. As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognized as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organization. You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team. Ideally, you come from a technical background and have sold visualization, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great. What You’ll Be Doing: Develop and mentor your sales team Develop a pipeline to help over-achieve revenue targets Direct sales activities by establishing sales territories, quotas, and goals Build and maintain an annual sales plan (goals) in support of our organizational strategy and objectives Meet with prospects and strategize with sales representatives to help close deals Help the team prepare for QBRs and HBRs Develop long-term, strategic relationships with key contacts within their account base Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams What Makes You a Great Fit: Minimum 3 years of leading successful sales teams Minimum 8 years of successful direct sales experience Experience navigating complex sales cycles that can last 2-6 months Excellent communication (written, oral) and presentation skills (in-person, virtual) Comfort working closely and building relationships with C-Level executives Consistent track record in shaping strategic seven-figure deals MEDDPICC expertise Experience working with ROI and cost modeling to educate and assist potential buyers Excellent organizational, prioritization, and time management skills Unwavering dedication to integrity and professionalism Bonus Points For: Background in technical applications, familiarity with OSS is a big plus Compensation & Rewards: In the USA, the OTE (On-Target Earnings)/Base compensation range for this role is $380,000-$435,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Build and maintain scalable, reliable microservices and distributed systems for observability solutions, including performance optimization and on-call ownership. | Proficiency in Java, Kubernetes, cloud platforms (GCP/AWS/Azure), distributed systems experience, and remote collaboration skills. | This a Full Remote job, the offer is available from: United States Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a full-time remote position, and we're seeking candidates in the US or Canada. The Opportunity The Grafana Observability (O11y) group builds end-to-end observability solutions that span Application, Infrastructure, Database, Browser and Mobile observability. At the core of this experience is the Grafana Knowledge Graph—the platform that powers true full-stack observability across Grafana Cloud. The Knowledge Graph is a suite of distributed, multi-tenant microservices that connects signals across the stack and delivers automated Root Cause Insights by actively analyzing Metrics, Traces, and Logs stored in Grafana Cloud. These services process and store data across SQL, graph, and time-series databases and are designed for high availability and scale. Used by thousands of self-service customers and trusted by some of the world’s largest organizations to monitor mission-critical infrastructure, the Knowledge Graph is a foundational platform at Grafana. As adoption continues to grow, our focus is on continuously improving performance, increasing reliability, and scaling efficiently—without compromising on quality. At Grafana, we value collective creativity and diverse perspectives. Every team member is encouraged to bring ideas forward and help shape a platform that our users depend on every day. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. What will you be doing? • Work with your team to build and roll out new features, then use the results to iterate and improve. • Drive projects from initial ideation all the way to operations once it is in the hands of customers. • Take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively • Maintain critical systems, and own their reliability, performance, and availability. • Be a part of your team’s on-call rotations and take ownership of the services you’re running. • Mentor and support other team members, participate in design discussions, and collaborate with the team • Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase. • Take an active role in influencing our roadmap and your own career objectives What Makes You a Great Fit? • You are a motivated self starter with a bias towards action. • You have strong coding skills and operational experience; you were responsible for operating the software you have built. • You have worked on a SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …) • You have excellent written and spoken communication skills. You’ll be working with your team mates in a fully remote setup. Good communication skills are a must. • You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions. • You are pragmatic; you prioritize progress over perfection; you can handle ambiguity. • We use Java on the backend and deploy on AWS/Azure/GCP Clouds using Kubernetes. You must have programming experience in Java and experience with Kubernetes and any one of the cloud platforms. • You are customer focused. We build everything with our users in mind. Compensation & Rewards: In the United States, the Base compensation range for this role is USD 174,986 - USD 209,983. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy. This offer from "Grafana Labs" has been enriched by Jobgether.com and got a 82% flex score.
Lead frontend engineering projects, collaborate on product roadmap, mentor engineers, and deliver high-quality React/TypeScript applications with testing. | Senior-level experience with React and TypeScript frontend development, unit and end-to-end testing skills, leadership experience, and ability to work effectively in a remote team. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from the USA time zones only at this time. The Opportunity: What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases department owns and operates the telemetry databases that are Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for profiles. We offer our databases as a Cloud service supporting Grafana Cloud, and additionally as on-premise solutions with Grafana Enterprise Metrics, Grafana Enterprise Logs, and Grafana Enterprise Traces. Adaptive Telemetry Group The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of Adaptive Metrics, Adaptive Logs, Adaptive Traces and Adaptive Profiles. Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained. Each Adaptive Telemetry solution comes with a Grafana plugin that allows for manual adjustments to the solution’s behavior or the acceptance of system-generated recommendations. Our Grafana plugins are Typescript applications developed with React and tested with Jest and Playwright. As a Staff Frontend Engineer, you’ll contribute across multiple work streams and play a key role in shaping both the product and the team’s technical direction. You’ll collaborate closely with other frontend and backend engineers, providing guidance and technical leadership on larger projects, and helping to foster a positive, collaborative team culture. You’ll also write and review pull requests and design documents as part of continuously improving and refining the existing user interface. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. What You’ll Be Doing: Take an active role in influencing our roadmap and your own career objectives. Work with your team to deliver new features, then use the results to iterate and improve. Lead and manage projects throughout their entire lifecycle, from the initial ideation and planning stages, through development and execution, to final delivery. Contribute to other projects that may not directly fall within your team’s scope. Mentor and support other team members, participate in design discussions and collaborate with the team. Contribute actively to a positive team culture, fostering collaboration, psychological safety, and mutual respect. Learn new skills by gaining a deeper understanding of our cloud product and our customers. As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent and autonomous attitude and good communication skills are a must. What Makes You a Great Fit: You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively. Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must. Leadership: You have experience guiding and supporting other engineers, leading initiatives or small teams, and driving projects to successful outcomes through collaboration. Solid experience working with web applications ideally developed with React. Solid experience unit and end to end testing your code ideally with Jest and Playwright. Experience writing clean, robust, and performant software that is easily maintained by others. Bonus Points For: Experience working with TanStack and Playwright. Experience developing Grafana plugins. Experience working with some traditionally backend programming languages like Go. Been a user of Grafana and/or other observability related applications at a previous employer or just using these tools on hobby/homelab projects. Compensation & Rewards: In the United States, the Base compensation range for this role is USD 168,256 - USD 201,907. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Design, build, operate, and maintain backend systems for observability ingestion pipelines, collaborate on open source projects, and support customers in a remote-first environment. | Strong backend programming skills (Go preferred, Python/C/C++/Rust acceptable), experience delivering cloud software, on-call/SRE tasks, infrastructure as code, and collaborative remote work. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Backend Engineer, Observability: Ingest (Remote, NASA) This is a remote opportunity and we are looking for candidates based in the US or Canada. The Opportunity: We are the creators and maintainers of Fleet Management, the Kubernetes Monitoring Helm Chart, the cloud-based part of the Frontend Observability ingestion pipeline and other key building blocks to allow our customer base to deploy, configure, administrate and monitor hundreds of thousands of Observability Collector instances worldwide. Our mission is to streamline the transport of Metrics, Logs, Traces and Profiles to Grafana Cloud (and our OSS counterparts) and ensure that required infrastructure can be operated with ease. We do so by working closely with many other teams at Grafana, providing them with a platform to configure the Observability signal ingestion pipeline to their needs as well as close collaboration with our clients and the wider OSS community to ensure our deliverables satisfy their needs. Some of the projects we have undertaken include: The Kubernetes Monitoring helm chart to easily deploy required Observability infrastructure in kubernetes clusters Fleet Management, a cloud based offering to enable our customers to manage remotely thousands of Alloy instances through a central UI (Alloy is our OpenTelemetry Collector distribution), The ingestion pipeline for frontend observability traffic so that no additional infrastructure is required by our customers Contribution of various components to the OpenTelemetry Collector project (e.g. Faro Receiver and Exporter) and Alloy (e.g. remote configuration) What You’ll Be Doing: Collaborate with your team to deliver new features, analyze outcomes, and make improvements Lead projects from concept to implementation, including ongoing customer support Become an active contributor of open source projects like Grafana Alloy and the OpenTelemetry Collector Design, build, operate, and maintain essential systems, ensuring reliability, performance, and availability Take an active role in influencing our roadmap and your own career objectives Participate in on-call rotations and take responsibility for the services you oversee Support and mentor team members, engage in design conversations, and work closely with colleagues Expand your skill set by deepening your knowledge of our cloud products, understanding our customers, and learning about our codebase As we have embraced a remote-first approach and our engineering team is primarily remote, strong communication skills and the ability to work independently are essential. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment. What Makes You a Great Fit: You are a motivated self-starter with a bias toward action You have a passion for creating intuitive products that fit customers’ needs. While the vast majority of your work will be focused on the backend of 1 product, you don’t shy away from making bugfixes and other small changes to other projects (incl. frontend) Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must What you’ll bring to the role Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well Experience with delivering projects, from gathering requirements, brain-storming ideas all the way to shipping a product to the customer’s hands in a self-driven way Experience with developing software that runs in the Cloud or some experience with systems engineering Experience with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code Bonus Points For: Experience working with Kubernetes Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects) Exposure to microservices architecture and distributed systems In the US, the Base compensation range for this role is $123,000 - $154,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
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