Grafana Labs

Engage with customers to demonstrate and articulate the value of Grafana products, support sales efforts, and contribute to product and knowledge base content. | 1-3+ years of technical pre-sales experience, strong communication skills, ability to work remotely, and a technical mindset. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies - including Bloomberg, JPMorgan Chase, and eBay - manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Make a difference. Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Commercial Solutions Engineering team are our in-house, customer-facing product experts. The Commercial SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. What You’ll Be Doing: • Join as an early member of a high growth team working together to solve technical and customer problems the right way • Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers • Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility • Deliver product and technical presentations to potential and existing customers • Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape • Drive product conversations based on need and problems learned during customer interactions • Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material What Makes You a Great Fit: • Ideally located on the West Coast • 1-3+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running. • We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership • We are a remote-first company so you would need to learn to work and collaborate with an international team • You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products • You will love solving technical challenges and thrive on bringing creative solutions to our customers • You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table! • You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life! Compensation & Rewards: In the United States the OTE (On-Target Earnings) compensation range for this role is $177,000 - $211,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Analyze user behavior and documentation effectiveness to inform strategy and improve user success, partnering with product and engineering teams. | Strong SQL skills, experience with product analytics tools, and ability to partner across teams to establish KPIs and dashboards. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from USA time zones only at this time. The Opportunity: We are looking for a Senior Product Analyst who can lead analytics for our function. You will use Grafana as a platform to produce analytics about Grafana Labs documentation artifacts to leverage data - including user behavior and customer feedback - to inform documentation strategy, development, and continuous improvement. This role bridges internal and external user needs with business goals by partnering with technical writing managers, and engineering and product managers, to analyze performance, uncover opportunities, and ensure documentation delivers measurable value and achieve success. Internally, we want to better understand how users learn and progress through our software and its accompanying documentation and learning products, and we use our own stack to get that done, as well as to teach others how to do similar things. This role will partner closely with our self-serve cloud, analytics, and engineering departments and report to our Manager, Documentation Platform in an all-remote team of documentation platform engineers and technical writers. You will be joining a platform team of two engineers within the documentation team that builds tooling and automation for the presentation and interactivity of our documentation and learning. We work in the R&D part of the organization, alongside product managers and engineers. The aim of the role is to help measure what makes documentation effective for user success and sharing our knowledge and experience to the open source community. Grafana are leaders in writing open documentation and we think we want to share how we to measure and make effective documentation. If working at the intersection of analytics, knowledge management, and open source software is something you’re excited about, we’d love to hear from you. What You’ll Be Doing: Partner across areas to establish top-level KPIs, and dashboards for the documentation function Guide the instrumentation of product data in collaboration with our PMs, Product Design, and Engineering teams. Play a key role in the implementation of our product analytics tooling like RudderStack and BigQuery. Develop dbt models to transform and test our growth data in partnership with our Analytics Engineering team. What Makes You a Great Fit: Can partner across organizations, and some familiarity with typical product KPIs and frameworks like DAU/MAU, funnels, and A/B testing. Can write complex yet efficient SQL Use any of the following tools: Tableau, Looker, Mode, Hex, or of course, Grafana! Write dbt models, and work with product analytics tooling like Heap, Pendo, Amplitude, or FullStory. Have excellent communication skills in both written and verbal form. Bonus Points For: Have knowledge about observability Are familiar with Airflow or Prefect, and generating ETL jobs Have experience with measuring documentation as it relates to user success and business impact In the United States, the base compensation range for this role is $127,651 - $153,180. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Engage with customers to demonstrate and support Grafana products, helping to close sales and gather feedback. | 1-3+ years of technical pre-sales experience, strong communication skills, familiarity with open source and monitoring technologies, and ability to work remotely. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Make a difference. Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Commercial Solutions Engineering team are our in-house, customer-facing product experts. The Commercial SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. What You’ll Be Doing: Join as an early member of a high growth team working together to solve technical and customer problems the right way Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical presentations to potential and existing customers Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Drive product conversations based on need and problems learned during customer interactions Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material What Makes You a Great Fit: Ideally located on the West Coast 1-3+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running. We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership We are a remote-first company so you would need to learn to work and collaborate with an international team You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You will love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table! You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life! Compensation & Rewards: In the United States the OTE (On-Target Earnings) compensation range for this role is $177,000 - $211,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Manage and grow customer accounts, identify new opportunities, and articulate product value in a high-velocity sales environment. | Over 5 years in infrastructure technology sales, excellent communication skills, and experience with sales pipelines and open-source technology are preferred. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for an Enterprise Account Executive, Growth who will be responsible for prospecting and growing existing business across the West region. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. What You’ll Be Doing: Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 5+ Years of Experience in Infrastructure Technology Sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player Adaptable and with demonstrable experience in high velocity technology companies Familiarity with open source technology is a significant advantage You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Bonus Points For: Experience using Salesforce Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Rewards: In the USA, the OTE (On-Target Earnings) compensation range for this role is 280,000-300,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Manage VoC program operations, analyze customer feedback, collaborate with product teams, and optimize workflows. | Experience in product management, customer insights, SaaS environment, strong communication, and ability to work remotely. | Job Description: • Manage VoC program operations across all feedback channels (feedback portal, community, support, slack and many more) • Evaluate, triage, and prioritise customer feedback; collaborating with PM’s when insights come in that you think could do with their immediate attention • Translate raw feedback into insights identify themes, trends, and actionable opportunities for product teams • Collaborate with Product Managers, Engineering Managers, and R&D leadership to ensure feedback meaningfully shapes planning and roadmaps • Use AI and automation tools to streamline analysis, enrich insights, and simplify operational workflows • Advocate for the customer voice in cross-functional meetings and product discussions • Evolve VoC tooling, including the customer-facing portal and internal workflows, to drive efficiency and clarity • Ensure transparency and closure: help customers understand where their feedback lands and how it is acted upon • Continue to refine and track VoC metrics (e.g., feedback volume, themes, response times, implementation outcomes) and communicate impact across the organisation • Proactively identify areas for program optimisation and introduce process improvements without waiting for direction. Requirements: • Experience in product management, product operations, customer insights/research, customer support or customer success, ideally within a SaaS or developer-focused environment • Strong ability to synthesize qualitative customer feedback into themes and actionable insights • Excellent cross-functional collaboration skills with the ability to influence without authority across Product, Engineering, Product Design, Support, and all areas of GTM • Exceptional written and verbal communication skills; able to craft clear, concise narratives from complex input • High personal agency, ownership, and initiative, you proactively solve problems and optimise processes as they arise • Comfort working in a remote, asynchronous, globally distributed environment • A desire to grow into R&D or Product roles over time, supported by close collaboration with Product Managers, Engineering Managers, and R&D leadership • Comfortable using AI for automation and analysis, including using AI tools to accelerate insight generation, summarise qualitative data, or optimise operational workflows • Experience with feedback tooling, insight management systems, or user research processes (a plus). Benefits: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.

Manage and optimize the Voice of Customer program, translating feedback into insights to influence product strategy. | Experience in SaaS or developer-focused environments, ability to synthesize customer feedback, and strong cross-functional collaboration skills. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the Americas Eastern Time zones. The opportunity As the Voice of Customer - Product Program Manager, you will play a central role in scaling and operationalizing the Voice of Customer (VoC) program, the connective layer between customer feedback and product decision-making. You will partner closely with Product Managers, Engineering Managers, and R&D leadership to ensure customer insights meaningfully influence strategy and execution. This role also provides strong exposure to how product decisions are made, making it an excellent opportunity for someone who aspires to progress their career into R&D or Product-focused roles over time. This role reports directly to the Director of Voice of Customer. Success in this position requires a high degree of agency, initiative, and proactive problem-solving. You should be someone who identifies opportunities to improve workflows, closes gaps before being asked, and confidently drives cross-functional alignment in a distributed remote environment. What You’ll Be Doing: Manage VoC program operations across all feedback channels (feedback portal, community, support, slack and many more) Evaluate, triage, and prioritise customer feedback; collaborating with PM’s when insights come in that you think could do with their immediate attention Translate raw feedback into insights identify themes, trends, and actionable opportunities for product teams Collaborate with Product Managers, Engineering Managers, and R&D leadership to ensure feedback meaningfully shapes planning and roadmaps Use AI and automation tools to streamline analysis, enrich insights, and simplify operational workflows Advocate for the customer voice in cross-functional meetings and product discussions Evolve VoC tooling, including the customer-facing portal and internal workflows, to drive efficiency and clarity Ensure transparency and closure: help customers understand where their feedback lands and how it is acted upon Continue to refine and track VoC metrics (e.g., feedback volume, themes, response times, implementation outcomes) and communicate impact across the organisation Proactively identify areas for program optimisation and introduce process improvements without waiting for direction. What makes you a great fit: Experience in product management, product operations, customer insights/research, customer support or customer success, ideally within a SaaS or developer-focused environment Strong ability to synthesize qualitative customer feedback into themes and actionable insights Excellent cross-functional collaboration skills with the ability to influence without authority across Product, Engineering, Product Design, Support, and all areas of GTM Exceptional written and verbal communication skills; able to craft clear, concise narratives from complex input High personal agency, ownership, and initiative, you proactively solve problems and optimise processes as they arise Comfort working in a remote, asynchronous, globally distributed environment A desire to grow into R&D or Product roles over time, supported by close collaboration with Product Managers, Engineering Managers, and R&D leadership Comfortable using AI for automation and analysis, including using AI tools to accelerate insight generation, summarise qualitative data, or optimise operational workflows Experience with feedback tooling, insight management systems, or user research processes (a plus). In the United States, the base compensation range for this role is $127,651 - $153,180. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Manage and optimize the Voice of Customer program, translating feedback into actionable insights, and collaborating with product teams to influence strategy. | Experience in SaaS or developer-focused environments, strong synthesis skills for qualitative feedback, excellent communication, and ability to work remotely. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies - including Bloomberg, JPMorgan Chase, and eBay - manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the US Eastern Time zones. The opportunity As the Voice of Customer - Product Program Manager, you will play a central role in scaling and operationalizing the Voice of Customer (VoC) program, the connective layer between customer feedback and product decision-making. You will partner closely with Product Managers, Engineering Managers, and R&D leadership to ensure customer insights meaningfully influence strategy and execution. This role also provides strong exposure to how product decisions are made, making it an excellent opportunity for someone who aspires to progress their career into R&D or Product-focused roles over time. This role reports directly to the Director of Voice of Customer. Success in this position requires a high degree of agency, initiative, and proactive problem-solving. You should be someone who identifies opportunities to improve workflows, closes gaps before being asked, and confidently drives cross-functional alignment in a distributed remote environment. What You’ll Be Doing: • Manage VoC program operations across all feedback channels (feedback portal, community, support, slack and many more) • Evaluate, triage, and prioritise customer feedback; collaborating with PM’s when insights come in that you think could do with their immediate attention • Translate raw feedback into insights identify themes, trends, and actionable opportunities for product teams • Collaborate with Product Managers, Engineering Managers, and R&D leadership to ensure feedback meaningfully shapes planning and roadmaps • Use AI and automation tools to streamline analysis, enrich insights, and simplify operational workflows • Advocate for the customer voice in cross-functional meetings and product discussions • Evolve VoC tooling, including the customer-facing portal and internal workflows, to drive efficiency and clarity • Ensure transparency and closure: help customers understand where their feedback lands and how it is acted upon • Continue to refine and track VoC metrics (e.g., feedback volume, themes, response times, implementation outcomes) and communicate impact across the organisation • Proactively identify areas for program optimisation and introduce process improvements without waiting for direction. What makes you a great fit: • Experience in product management, product operations, customer insights/research, customer support or customer success, ideally within a SaaS or developer-focused environment • Strong ability to synthesize qualitative customer feedback into themes and actionable insights • Excellent cross-functional collaboration skills with the ability to influence without authority across Product, Engineering, Product Design, Support, and all areas of GTM • Exceptional written and verbal communication skills; able to craft clear, concise narratives from complex input • High personal agency, ownership, and initiative, you proactively solve problems and optimise processes as they arise • Comfort working in a remote, asynchronous, globally distributed environment • A desire to grow into R&D or Product roles over time, supported by close collaboration with Product Managers, Engineering Managers, and R&D leadership • Comfortable using AI for automation and analysis, including using AI tools to accelerate insight generation, summarise qualitative data, or optimise operational workflows • Experience with feedback tooling, insight management systems, or user research processes (a plus). In the United States, the base compensation range for this role is $127,651 - $153,180. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Manage and optimize the Voice of Customer program, translating feedback into insights, and collaborating with product teams to influence strategy. | Experience in customer insights, cross-functional collaboration, and familiarity with feedback tooling and AI tools; strong communication skills. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies - including Bloomberg, JPMorgan Chase, and eBay - manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the Americas Eastern Time zones. The opportunity As the Voice of Customer - Product Program Manager, you will play a central role in scaling and operationalizing the Voice of Customer (VoC) program, the connective layer between customer feedback and product decision-making. You will partner closely with Product Managers, Engineering Managers, and R&D leadership to ensure customer insights meaningfully influence strategy and execution. This role also provides strong exposure to how product decisions are made, making it an excellent opportunity for someone who aspires to progress their career into R&D or Product-focused roles over time. This role reports directly to the Director of Voice of Customer. Success in this position requires a high degree of agency, initiative, and proactive problem-solving. You should be someone who identifies opportunities to improve workflows, closes gaps before being asked, and confidently drives cross-functional alignment in a distributed remote environment. What You’ll Be Doing: • Manage VoC program operations across all feedback channels (feedback portal, community, support, slack and many more) • Evaluate, triage, and prioritise customer feedback; collaborating with PM’s when insights come in that you think could do with their immediate attention • Translate raw feedback into insights identify themes, trends, and actionable opportunities for product teams • Collaborate with Product Managers, Engineering Managers, and R&D leadership to ensure feedback meaningfully shapes planning and roadmaps • Use AI and automation tools to streamline analysis, enrich insights, and simplify operational workflows • Advocate for the customer voice in cross-functional meetings and product discussions • Evolve VoC tooling, including the customer-facing portal and internal workflows, to drive efficiency and clarity • Ensure transparency and closure: help customers understand where their feedback lands and how it is acted upon • Continue to refine and track VoC metrics (e.g., feedback volume, themes, response times, implementation outcomes) and communicate impact across the organisation • Proactively identify areas for program optimisation and introduce process improvements without waiting for direction. What makes you a great fit: • Experience in product management, product operations, customer insights/research, customer support or customer success, ideally within a SaaS or developer-focused environment • Strong ability to synthesize qualitative customer feedback into themes and actionable insights • Excellent cross-functional collaboration skills with the ability to influence without authority across Product, Engineering, Product Design, Support, and all areas of GTM • Exceptional written and verbal communication skills; able to craft clear, concise narratives from complex input • High personal agency, ownership, and initiative, you proactively solve problems and optimise processes as they arise • Comfort working in a remote, asynchronous, globally distributed environment • A desire to grow into R&D or Product roles over time, supported by close collaboration with Product Managers, Engineering Managers, and R&D leadership • Comfortable using AI for automation and analysis, including using AI tools to accelerate insight generation, summarise qualitative data, or optimise operational workflows • Experience with feedback tooling, insight management systems, or user research processes (a plus). In the United States, the base compensation range for this role is $127,651 - $153,180. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Design, build, operate, and maintain scalable alerting systems in a distributed environment, collaborating with cross-functional teams. | Experience with distributed systems, alerting, cloud infrastructure, and proficiency in a programming language like Go or Python. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We're scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that's okay. If this role excites you, we'd love you to raise your hand for what could be a truly career-defining opportunity. Senior Backend Engineer, Alerting This is a remote opportunity and we would be interested in applications from the EST in NASA. The Opportunity: The Grafana Alerting squad operates at the core of the Grafana open-source project (link), and our mission is to provide the most in-depth way to let users manage their alerts. The backend-focused team works closely with customers and the Grafana Cloud teams to make Alerting work on-prem and at infinite scale in Cloud. Our domain is quite large, so to get an idea of the kind of work we do, here are some projects we recently worked on: • Build distributed systems to scale alert ingestion and delivery of Prometheus-based alerts • Unify Alerting setup and delivery to work the same for Grafana and Prometheus-based alerts • Build distributed systems to scale alert evaluation of Grafana-managed alerts, reaching over 500 evaluations per second in production. Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool. What You'll Be Doing: • Take an active role in influencing our roadmap and your own career objectives • Work with your team to deliver new features, then use the results to iterate and improve. • Drive projects from initial ideation all the way to operations once it is in the hands of customers • Embrace our open-source culture and contribute to other projects that may not directly fall within your team's scope • Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability • Be a part of your team's on-call rotations and take ownership of the services you're running • Mentor and support other team members, participate in design discussions and collaborate with the team • Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. What Makes You a Great Fit: • You are a motivated self starter with a bias towards action • You are customer focused • We build everything with our users in mind. • You have a passion for creating intuitive products that fit customers' needs • Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively • Collaboration and communication: The smallest unit we have is a team. You'll be working with your teammates in a fully remote setup. Good communication skills are a must • Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, Java, C++, Rust or similar then that translates well • Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer's hands in a self-driven way • Some experience with developing software that runs in the Cloud or some experience with systems engineering • Experience writing clean, robust, and performant software that is easily maintained by others Compensation & Rewards: In the US, the compensation range for this role is $148,505 - $178,206. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes-RSUs help us stay aligned and invested as we scale globally. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process. Why You'll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication - Expect open decision-making and regular company-wide updates. • Innovation-Driven - Autonomy and support to ship great work and try new things. • Open Source Roots - Built on community-driven values that shape how we work. • Empowered Teams - High trust, low ego culture that values outcomes over optics. • Career Growth Pathways - Defined opportunities to grow and develop your career. • Approachable Leadership - Transparent execs who are involved, visible, and human. • Passionate People - Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we're working hard to make sure that's the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you've applied to a job, check out our privacy policy.

Leading a product-focused squad building observability solutions, managing and developing a distributed engineering team, and shaping technical and product strategies. | Strong software engineering background with experience in building web applications using JavaScript and React, leadership experience, and familiarity with observability products and Kubernetes. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies - including Bloomberg, JPMorgan Chase, and eBay - manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity Lead a product-focused squad building out Observability Solutions on top of Grafana Cloud and play a key role in shaping the future of our observability products. As an Engineering Manager, you’ll be at the intersection of people, technology, and product direction. You’ll help define how our teams deliver reliable, high-quality experiences that empower engineers worldwide to test and improve system performance with confidence. Working closely with Product and Design, you’ll influence technical strategy, strengthen execution, and nurture an environment where talented engineers can grow and do their best work. What will you be doing You’ll manage and develop a distributed engineering team responsible for delivering reliable, high-quality software. Your day-to-day focus will include driving execution, enabling collaboration, and supporting engineers in achieving both product and personal growth goals. Some of your key responsibilities: • Conduct regular 1:1s and career development sessions to guide engineers’ professional growth • Foster an inclusive, high-performing team culture built on trust and continuous feedback • Partner with Product and Design to refine roadmaps, align technical priorities, and deliver great user experiences • Translate product goals into actionable engineering plans and iterative deliverables • Continuously improving how teams collaborate, plan, and execute across disciplines • Support hiring efforts and team capacity planning in collaboration with People Ops What makes you a good fit The ideal candidate combines technical depth with strong leadership and product sense. You are comfortable setting goals, shaping product strategy, and aligning engineering work with broader business and user needs. You take a holistic approach to success by supporting people, improving how teams operate, and helping deliver high-quality, impactful products. You are someone who: • Brings a strong software engineering background and experience building web applications with JavaScript and React, with the ability to engage in technical discussions and guide teams toward making sound technical decisions. • Shows a strong, genuine passion for developing people, providing coaching, mentoring, and guidance that help individuals grow and reach their potential. • Has a proven record of leading frontend or cross-functional teams, with a clear perspective on building efficient, high-performing teams and successfully putting those ideas into practice. • Has the ability to “wear multiple hats” – contributing to defining goals, shaping product direction, and gathering feedback from customers. • Partners effectively with Product Management, Design, and cross-functional teams to deliver outstanding user experiences. • Excels in collaborating with globally distributed engineering teams that operate with a high degree of autonomy and shared ownership. • Communicates with clarity and empathy, navigating a global remote-first, multicultural environment with professionalism and ease. • Adapts readily to change, managing multiple contexts and contributing thoughtfully across several parallel workstreams. Bonus Points for Additional experience in any of the following areas will be viewed favorably: • Experience with observability products, either as a customer or vendor. • Strong experience working with or monitoring Kubernetes. • Experience managing multiple engineering teams responsible for distinct products. In the US, the base compensation range for this role is $183,858 - $220,800. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Lead and develop a distributed engineering team, align technical and product strategies, and foster an inclusive, high-performing culture. | Extensive experience in software engineering, team leadership, frontend development with JavaScript and React, and experience working with remote, cross-functional teams. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity Lead a product-focused squad building out Observability Solutions on top of Grafana Cloud and play a key role in shaping the future of our observability products. As an Engineering Manager, you’ll be at the intersection of people, technology, and product direction. You’ll help define how our teams deliver reliable, high-quality experiences that empower engineers worldwide to test and improve system performance with confidence. Working closely with Product and Design, you’ll influence technical strategy, strengthen execution, and nurture an environment where talented engineers can grow and do their best work. What will you be doing You’ll manage and develop a distributed engineering team responsible for delivering reliable, high-quality software. Your day-to-day focus will include driving execution, enabling collaboration, and supporting engineers in achieving both product and personal growth goals. Some of your key responsibilities: Conduct regular 1:1s and career development sessions to guide engineers’ professional growth Foster an inclusive, high-performing team culture built on trust and continuous feedback Partner with Product and Design to refine roadmaps, align technical priorities, and deliver great user experiences Translate product goals into actionable engineering plans and iterative deliverables Continuously improving how teams collaborate, plan, and execute across disciplines Support hiring efforts and team capacity planning in collaboration with People Ops What makes you a good fit The ideal candidate combines technical depth with strong leadership and product sense. You are comfortable setting goals, shaping product strategy, and aligning engineering work with broader business and user needs. You take a holistic approach to success by supporting people, improving how teams operate, and helping deliver high-quality, impactful products. You are someone who: Brings a strong software engineering background and senior-level experience building web applications with JavaScript and React, with the ability to engage in technical discussions and guide teams toward making sound technical decisions. Shows a strong, genuine passion for developing people, providing coaching, mentoring, and guidance that help individuals grow and reach their potential. Has a proven record of leading frontend or cross-functional teams, with a clear perspective on building efficient, high-performing teams and successfully putting those ideas into practice. Has the ability to “wear multiple hats” – contributing to defining goals, shaping product direction, and gathering feedback from customers. Partners effectively with Product Management, Design, and cross-functional teams to deliver outstanding user experiences. Excels in collaborating with globally distributed engineering teams that operate with a high degree of autonomy and shared ownership. Communicates with clarity and empathy, navigating a global remote-first, multicultural environment with professionalism and ease. Adapts readily to change, managing multiple contexts and contributing thoughtfully across several parallel workstreams. Bonus Points for Additional experience in any of the following areas will be viewed favorably: Experience with observability products, either as a customer or vendor. Strong experience working with or monitoring Kubernetes. Experience managing multiple engineering teams responsible for distinct products. In the US, the base compensation range for this role is $183,858 - $220,800. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Lead frontend engineering projects, collaborate on product roadmap, mentor engineers, and deliver high-quality React/TypeScript applications with testing. | Senior-level experience with React and TypeScript frontend development, unit and end-to-end testing skills, leadership experience, and ability to work effectively in a remote team. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from the USA time zones only at this time. The Opportunity: What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases department owns and operates the telemetry databases that are Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for profiles. We offer our databases as a Cloud service supporting Grafana Cloud, and additionally as on-premise solutions with Grafana Enterprise Metrics, Grafana Enterprise Logs, and Grafana Enterprise Traces. Adaptive Telemetry Group The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of Adaptive Metrics, Adaptive Logs, Adaptive Traces and Adaptive Profiles. Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained. Each Adaptive Telemetry solution comes with a Grafana plugin that allows for manual adjustments to the solution’s behavior or the acceptance of system-generated recommendations. Our Grafana plugins are Typescript applications developed with React and tested with Jest and Playwright. As a Staff Frontend Engineer, you’ll contribute across multiple work streams and play a key role in shaping both the product and the team’s technical direction. You’ll collaborate closely with other frontend and backend engineers, providing guidance and technical leadership on larger projects, and helping to foster a positive, collaborative team culture. You’ll also write and review pull requests and design documents as part of continuously improving and refining the existing user interface. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. What You’ll Be Doing: Take an active role in influencing our roadmap and your own career objectives. Work with your team to deliver new features, then use the results to iterate and improve. Lead and manage projects throughout their entire lifecycle, from the initial ideation and planning stages, through development and execution, to final delivery. Contribute to other projects that may not directly fall within your team’s scope. Mentor and support other team members, participate in design discussions and collaborate with the team. Contribute actively to a positive team culture, fostering collaboration, psychological safety, and mutual respect. Learn new skills by gaining a deeper understanding of our cloud product and our customers. As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent and autonomous attitude and good communication skills are a must. What Makes You a Great Fit: You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively. Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must. Leadership: You have experience guiding and supporting other engineers, leading initiatives or small teams, and driving projects to successful outcomes through collaboration. Solid experience working with web applications ideally developed with React. Solid experience unit and end to end testing your code ideally with Jest and Playwright. Experience writing clean, robust, and performant software that is easily maintained by others. Bonus Points For: Experience working with TanStack and Playwright. Experience developing Grafana plugins. Experience working with some traditionally backend programming languages like Go. Been a user of Grafana and/or other observability related applications at a previous employer or just using these tools on hobby/homelab projects. Compensation & Rewards: In the United States, the Base compensation range for this role is USD 168,256 - USD 201,907. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Design, build, operate, and maintain backend systems for observability ingestion pipelines, collaborate on open source projects, and support customers in a remote-first environment. | Strong backend programming skills (Go preferred, Python/C/C++/Rust acceptable), experience delivering cloud software, on-call/SRE tasks, infrastructure as code, and collaborative remote work. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Backend Engineer, Observability: Ingest (Remote, NASA) This is a remote opportunity and we are looking for candidates based in the US or Canada. The Opportunity: We are the creators and maintainers of Fleet Management, the Kubernetes Monitoring Helm Chart, the cloud-based part of the Frontend Observability ingestion pipeline and other key building blocks to allow our customer base to deploy, configure, administrate and monitor hundreds of thousands of Observability Collector instances worldwide. Our mission is to streamline the transport of Metrics, Logs, Traces and Profiles to Grafana Cloud (and our OSS counterparts) and ensure that required infrastructure can be operated with ease. We do so by working closely with many other teams at Grafana, providing them with a platform to configure the Observability signal ingestion pipeline to their needs as well as close collaboration with our clients and the wider OSS community to ensure our deliverables satisfy their needs. Some of the projects we have undertaken include: The Kubernetes Monitoring helm chart to easily deploy required Observability infrastructure in kubernetes clusters Fleet Management, a cloud based offering to enable our customers to manage remotely thousands of Alloy instances through a central UI (Alloy is our OpenTelemetry Collector distribution), The ingestion pipeline for frontend observability traffic so that no additional infrastructure is required by our customers Contribution of various components to the OpenTelemetry Collector project (e.g. Faro Receiver and Exporter) and Alloy (e.g. remote configuration) What You’ll Be Doing: Collaborate with your team to deliver new features, analyze outcomes, and make improvements Lead projects from concept to implementation, including ongoing customer support Become an active contributor of open source projects like Grafana Alloy and the OpenTelemetry Collector Design, build, operate, and maintain essential systems, ensuring reliability, performance, and availability Take an active role in influencing our roadmap and your own career objectives Participate in on-call rotations and take responsibility for the services you oversee Support and mentor team members, engage in design conversations, and work closely with colleagues Expand your skill set by deepening your knowledge of our cloud products, understanding our customers, and learning about our codebase As we have embraced a remote-first approach and our engineering team is primarily remote, strong communication skills and the ability to work independently are essential. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment. What Makes You a Great Fit: You are a motivated self-starter with a bias toward action You have a passion for creating intuitive products that fit customers’ needs. While the vast majority of your work will be focused on the backend of 1 product, you don’t shy away from making bugfixes and other small changes to other projects (incl. frontend) Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must What you’ll bring to the role Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well Experience with delivering projects, from gathering requirements, brain-storming ideas all the way to shipping a product to the customer’s hands in a self-driven way Experience with developing software that runs in the Cloud or some experience with systems engineering Experience with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code Bonus Points For: Experience working with Kubernetes Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects) Exposure to microservices architecture and distributed systems In the US, the Base compensation range for this role is $123,000 - $154,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Design, build, operate, and maintain scalable backend systems for observability ingestion pipelines, collaborate on open source projects, and support customers in a remote-first environment. | Solid backend programming skills (preferably Go or similar), experience delivering cloud-based software projects, familiarity with Kubernetes and observability tools, ability to work remotely with strong communication, and experience with on-call or SRE tasks. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Backend Engineer, Observability: Ingest (Remote, NASA) This is a remote opportunity and we are looking for candidates based in the US or Canada. The Opportunity: We are the creators and maintainers of Fleet Management, the Kubernetes Monitoring Helm Chart, the cloud-based part of the Frontend Observability ingestion pipeline and other key building blocks to allow our customer base to deploy, configure, administrate and monitor hundreds of thousands of Observability Collector instances worldwide. Our mission is to streamline the transport of Metrics, Logs, Traces and Profiles to Grafana Cloud (and our OSS counterparts) and ensure that required infrastructure can be operated with ease. We do so by working closely with many other teams at Grafana, providing them with a platform to configure the Observability signal ingestion pipeline to their needs as well as close collaboration with our clients and the wider OSS community to ensure our deliverables satisfy their needs. Some of the projects we have undertaken include: • The Kubernetes Monitoring helm chart to easily deploy required Observability infrastructure in kubernetes clusters • Fleet Management, a cloud based offering to enable our customers to manage remotely thousands of Alloy instances through a central UI (Alloy is our OpenTelemetry Collector distribution), • The ingestion pipeline for frontend observability traffic so that no additional infrastructure is required by our customers • Contribution of various components to the OpenTelemetry Collector project (e.g. Faro Receiver and Exporter) and Alloy (e.g. remote configuration) What You’ll Be Doing: • Collaborate with your team to deliver new features, analyze outcomes, and make improvements • Lead projects from concept to implementation, including ongoing customer support • Become an active contributor of open source projects like Grafana Alloy and the OpenTelemetry Collector • Design, build, operate, and maintain essential systems, ensuring reliability, performance, and availability • Take an active role in influencing our roadmap and your own career objectives • Participate in on-call rotations and take responsibility for the services you oversee • Support and mentor team members, engage in design conversations, and work closely with colleagues • Expand your skill set by deepening your knowledge of our cloud products, understanding our customers, and learning about our codebase As we have embraced a remote-first approach and our engineering team is primarily remote, strong communication skills and the ability to work independently are essential. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment. What Makes You a Great Fit: • You are a motivated self-starter with a bias toward action • You have a passion for creating intuitive products that fit customers’ needs. • While the vast majority of your work will be focused on the backend of 1 product, you don’t shy away from making bugfixes and other small changes to other projects (incl. frontend) • Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively • Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must What you’ll bring to the role • Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well • Experience with delivering projects, from gathering requirements, brain-storming ideas all the way to shipping a product to the customer’s hands in a self-driven way • Experience with developing software that runs in the Cloud or some experience with systems engineering • Experience with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code Bonus Points For: • Experience working with Kubernetes • Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects) • Exposure to microservices architecture and distributed systems In the US, the Base compensation range for this role is $123,000 - $154,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Lead projects from concept to implementation, maintain reliable cloud systems, contribute to open source, support team members, and participate in on-call rotations. | Experience in at least one programming language (Go preferred), cloud software development or systems engineering, project delivery ownership, and familiarity with on-call or infrastructure as code. | Description: • Collaborate with your team to deliver new features, analyze outcomes, and make improvements. • Lead projects from concept to implementation, including ongoing customer support. • Become an active contributor of open source projects like Grafana Alloy and the OpenTelemetry Collector. • Design, build, operate, and maintain essential systems, ensuring reliability, performance, and availability. • Take an active role in influencing our roadmap and your own career objectives. • Participate in on-call rotations and take responsibility for the services you oversee. • Support and mentor team members, engage in design conversations, and work closely with colleagues. • Expand your skill set by deepening your knowledge of our cloud products, understanding our customers, and learning about our codebase. Requirements: • Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well. • Experience with delivering projects, from gathering requirements, brain-storming ideas all the way to shipping a product to the customer’s hands in a self-driven way. • Experience with developing software that runs in the Cloud or some experience with systems engineering. • Experience with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code. Benefits: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.

Maintain the Field Engineering infrastructure and implement operational dashboards. Design and deliver product demos and training materials for various stakeholders. | Candidates should have over 5 years of technical experience in roles such as SRE or Solution Architect. Expertise in large-scale distributed systems and major cloud platforms is essential. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE’s have the tools, collateral, enablement and experts they need to close business. The Field Engineering Infrastructure team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue focused activities. What You'll Be Doing: Maintain the Field Engineering infrastructure including the pre-sales Demo Kit application and infrastructure, as well as custom demo applications and deployment tools for workshops and custom engagements. Implement and maintain operational dashboards and alerts for Field Engineering infrastructure. Designing, developing, and delivering compelling product demos to add to the demo kit library Creating and delivering Training Materials, and Product workshops to the SEs, customers, and the community Overtime become a SME on one or more of our products enabling you to assist the field with deep dive technical meetings, large strategic POV’s, blogs, webinars and more What Makes You a Great Fit: 5+ years of technical experience, serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS selling experience is a plus. Large-scale distributed systems: Proven track record deploying, operating, and maintaining highly distributed, multi-region platforms in production. Enterprise product engineering: Software engineering experience delivering at least one enterprise-grade product (design, implementation, code reviews, maintenance). Major cloud expertise: Deep hands-on proficiency with at least one CSP (AWS, Azure, or GCP), including IAM, networking, compute, storage, and managed services, including IAC tools such as Terraform. High availability and resilience: Designing and running HA systems (multi-AZ/region,redundancy, health checks, graceful SLOs and reliability practices: Defining SLOs/SLIs, managing error budgets, and driving reliability roadmaps. CI/CD and deployment strategies: Automated pipelines, canary/blue-green rollouts, safe rollbacks, and feature flags. Performance and capacity: Load testing, capacity planning, bottleneck analysis, and cost/performance optimization. Effective communication and documentation: Clear runbooks, design docs, and cross-team collaboration. Deep understanding and Kubernetes Professionally familiar with observability platforms, eg. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc. Experience building and delivering technical content for technical audiences. This includes Workshops, Demos, Decks, Webinars, Videos etc. Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $196,000 - $236,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Prospect and close new business across the North East region using a consultative sales approach and manage the full sales cycle including demos, proposals, and negotiations. | 5+ years of infrastructure technology sales experience, consistent top performance, excellent communication skills, familiarity with open source technology, and experience with Salesforce. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for an Enterprise Account Executive, Acquisition who will be responsible for prospecting and closing new business across the North East region. You will identify, nurture and close opportunities with new customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. What You’ll Be Doing: Meet and exceed individual quarterly and annual sales goals Outbound prospecting into net-new customers Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 5+ Years of Experience in Infrastructure Technology Sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player Adaptable and with demonstrable experience in high velocity technology companies Familiarity with open source technology is a significant advantage You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Bonus Points For: Experience using Salesforce Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Rewards: In the USA, the OTE (On-Target Earnings) compensation range for this role is $270,000 - $300,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Lead and manage a team of solution engineers, develop and execute regional sales strategies, collaborate with sales and product teams, and drive customer adoption of Grafana products. | 5+ years in high tech with sales engineering or managerial roles, experience mentoring and managing teams, knowledge of open source and cloud sales, sales methodologies, and selling monitoring or visualization products. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies - including Bloomberg, JPMorgan Chase, and eBay - manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: As a Senior Manager of Solutions Engineering for the East Region at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well. What You’ll Be Doing: • Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences. • Get the best out of your team with a coaching mindset and lead from the front approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team. • This role requires you to lead from the front! Executive sponsorship of key accounts in the region will be key to your success. The right candidate will be a thought leader to customers and internally within Grafana Labs. • Direct the bulk of your day-to-day work based on guidance and goals from your leadership, owning the planning, actions and outcomes of the region. • Partner with Sales leadership on top of funnel programs, marketing initiatives and community/company events to drive awareness of Grafana’s brand and the problems we help solve. • Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful. • Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering • Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with discovery, demonstrations, key stakeholder interviews, workshops and technical validation, including POVs and Mutual Account Plans • Own your teams PG plan in partnership with your sales and sales leader counterparts, helping build pipeline for new logo targets What Makes You a Great Fit: • Located in Great New York City Area • 5+ years in the high tech industry having held roles such as Developer, Sales Engineer/Architect, Manager, etc. • Direct experience mentoring, developing people and managing performance over time. • Experience in Open Source selling or Cloud first/Product led sales go to market motion a big plus. • Direct experience implementing and/or executing a formal sales methodology, Command of the Message, qualification frameworks like MEDDPICC. • Direct experience selling monitoring/data/visualization products. • Direct experience in DevOps (IaC, CI/CD, GitHub Actions, etc) a plus • Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets. • Proven ability to work with sales leader counterparts In the US, the OTE (On-Target Earnings) compensation range for this role is $234,000 - $278,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Build and maintain critical business applications, drive projects end-to-end, improve code quality and CI/CD pipelines, participate in on-call rotations, and collaborate asynchronously with teams. | Senior-level full-stack development experience with Javascript/Typescript/NodeJS and React, strong communication skills for remote work, collaborative and autonomous working style, and interest in DevOps environments. | Note: The job is a remote job and is open to candidates in USA. Grafana Labs is a remote-first, open-source powerhouse that provides innovative solutions for observability strategies. They are seeking a Senior Fullstack Software Engineer for the Business Applications team, who will be responsible for building custom solutions, maintaining critical systems, and collaborating with various teams to enhance customer experience and business processes. Responsibilities • Take an active role in influencing our roadmap and your own career objectives • Drive projects from initial ideation all the way to operations once it is in the hands of stakeholders • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope • Help design, build, operate, and maintain our critical systems, owning the reliability, performance, and availability • Continuously make the existing code better by tackling tech debt, improving the CI/CD pipelines, and increasing test coverage • Be a part of your team’s on-call rotations and take ownership of the services you’re running • Collaborate with the team and stakeholders over async (Slack, Google Docs) or over meetings Skills • You are comfortable working in a remote-first company; communication is key. • You are comfortable in a collaborative, friendly, kind, and respectful environment. • You value autonomy and enabling decisions over committees and red tape. • You work well within a team in an agile setup and you're driven to help others. • Although you can drive your work independently, you also know when to reach out for help. • You are not afraid to ask questions, look for support and guidance from your mentors and the senior engineers in the team. • You care deeply about user experience and the quality of the products that you work on. • You have interests in full-stack development and working in DevOps environments. • You have experience with Javascript/Typescript/NodeJS, React, Go, or similar technologies. Benefits • Restricted Stock Units (RSUs) • 100% Remote, Global Culture • Scaling Organization • Transparent Communication • Innovation-Driven • Open Source Roots • Empowered Teams • Career Growth Pathways • Approachable Leadership • Passionate People • In-Person onboarding • Balance is Key • 30 days per annum annual leave policy Company Overview • Grafana Labs is an open-source software platform built to support monitoring, visualization, and metric analytics. It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://grafana.com. Company H1B Sponsorship • Grafana Labs has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.

Develop and maintain open-source data source plugins for Grafana, collaborate across teams, and support reliability and operations of data sources in Grafana Cloud. | Professional full-stack experience with Go, React, Typescript, microservices, familiarity with Azure and Azure Monitor, configuration tools like Jsonnet and Terraform, containerization with Docker and Kubernetes, and monitoring tools such as Grafana or Prometheus. | Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies - including Bloomberg, JPMorgan Chase, and eBay - manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a full-time remote position. We are looking for candidates in the US Eastern time zones. The Opportunity: As a Full-Stack Software Engineer in the Partner Data Sources squad, you’ll take a leading role in the development of open-source data source plugins for Grafana. Grafana is an open-source visualization platform that helps users understand their systems and data through customizable dashboards and alerts. Within the Grafana department, the Data Sources group is responsible for connecting to and querying our vast library of data sources. The Partner Data Sources squad specifically builds and maintains open-source data source plugins that are built in partnership with Cloud Service Providers (CSPs) such as Microsoft Azure and Independent Service Vendors (ISVs) such as Clickhouse. Our mission is to deliver high quality plugins that enable Grafana users to query data directly from the database of their choice and visualize it within Grafana in a unified view. We strive to work closely with CSPs and ISVs, implementing and extending new APIs to ensure our plugins offer a robust and fully featured experience. Collaboration is at the heart of what we do. You'll have the opportunity to work across the Data Sources team and partner with other squads within the Grafana division to drive innovation and solve complex engineering challenges. What You’ll Be Doing: • Enhancing the querying experience within a Grafana data source • Investigating and resolving configuration issues • Supporting the reliability and operations of data sources in Grafana Cloud • Collaborating with engineers and teams across the Grafana division What Makes You a Great Fit: • You are comfortable working in a remote-first company; communication is key • You are passionate about building user-facing open-source software • You have professional experience as a Full-stack Engineer with expertise in Go, React, Typescript and microservices • You are someone who is naturally curious, motivated to grow and thrives in a collaborative environment • You enjoy working on complex solutions – Grafana is a highly technological solution and has avid followers who rely on it every day and care deeply about their workflows • Working with Microsoft Azure, including familiarity with the Azure Portal, and Azure Monitor • Familiarity with being on-call and performing operations/SRE tasks • Backend technologies: Go and familiarity with other backend languages • Frontend technologies: React and TypeScript • Configuration technologies: Jsonnet and Terraform • Containerization and orchestration: Docker, Kubernetes • Exposure to microservices architecture and distributed systems • Monitoring and observability: Familiarity with tools like Grafana, Prometheus or other observability platforms Compensation & Rewards: In the US, the compensation range for this role is $123,933 - $148,719. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.