Govcio LLC

You would collaborate with functional and testing teams to implement user stories and enhance Dynamics CRM, while mentoring developers and using tools such as Copilot Studio and IVR to improve functionality. | The role requires a bachelor's degree, 12+ years of experience, five years specifically in Power Platform and Portals, and the ability to attain and maintain PBGC Public Trust clearance. | GovCIO is looking for an experienced Senior CRM developer to support the continued enhancement and operations of a Microsoft Dynamics CRM system and customer portal and to supercharge our systems with new technology and functionality. This position requires experience in an Agile Scrum environment with the ability to handle multiple items in a single sprint. This position is located within the United States and is full remote. Responsibilities Work collaboratively with the functional team and testing team, as well as other developers, as you implement required user stories, providing continued feedback on the quality of the acceptance criteria and testing. Mentor other developers and collaborate with other senior members of the team. Utilize AI features in Dynamics for Call Center and Customer Service, covering Copilot Studio, IVR, Chat, DocIntelligence, and other modern tools. Qualifications Bachelor's with 12+ years (or commensurate experience) Required Skills and Experience 5 years of experience in Power Platform and Portals Experience to lead implementations of Call Center, IVR, and other modern functionality and modules within Dynamics. Copilot Studio, Chat, and Secure Messaging Experience with Call Center, IVR IS REQUIRED C#, .Net, Javascript, FetchXML experience Experience in Support SDLC documentation such as the Design Documents and Implementation Plans and deployments Attention to detail, a can-do attitude, and knowledge of Microsoft Dynamics and Portals is needed. Provide support to Support Team for Operations/Production troubleshooting and problem solving Work in a collaborative, fast-paced Agile Scrum environment Clearance Required: Must be able to attain and maintain PBGC Public Trust Preferred Skills and Experience Experience in PowerBI and fillable PDF reports, RDL reports GitHub, and deployment pipelines is a plus Certification in Azure Developer, Azure DevOps, Azure Architect, or similar Posted Salary Range USD $135,000.00 - USD $175,000.00 /Yr.

You would build production AI applications in secure government cloud environments and integrate, maintain, and optimize ServiceNow solutions alongside enterprise AI services. | The role requires 5–8 years of software engineering experience, modern programming and cloud development skills, U.S. citizenship with ability to obtain Public Trust clearance, knowledge of federal security frameworks, and a bachelor’s degree. | GovCIO is currently hiring for a Software Engineer – AI Applications & ServiceNow to design, build, deploy, operate, and maintain secure, production-grade applications incorporating artificial intelligence (AI), machine learning (ML), and generative AI capabilities within U.S. Government cloud environments. The successful candidate will be a hands-on software engineer capable of taking AI-enabled solutions from concept and prototype through production deployment and sustained operations. This position requires experience engineering applications within security-conscious cloud environments, including FedRAMP Moderate and FedRAMP High environments and Microsoft Government Community Cloud High (GCC High). The engineer will also support the design, development, integration, and enhancement of ServiceNow-based solutions, including integrations between ServiceNow, AI services, enterprise applications, data sources, and government cloud services. This is a remote, full-time position within the United States. Responsibilities AI-Enabled Application Engineering Design, develop, test, deploy, and maintain production-grade applications incorporating generative AI, machine learning, and related AI capabilities. Develop secure AI-enabled applications using large language models (LLMs), AI APIs, retrieval-augmented generation (RAG), agentic workflows, and other emerging AI application architectures. Integrate AI services with enterprise applications, databases, APIs, document repositories, knowledge bases, and workflow platforms. Develop application services, APIs, user interfaces, data pipelines, and integration components necessary to support enterprise AI solutions. Implement appropriate AI application controls including identity and access management, data protection, model access controls, prompt and output handling, logging, monitoring, and auditability. Evaluate and integrate commercial, open-source, and cloud-native AI technologies where appropriate. Implement mechanisms for AI solution evaluation, testing, observability, performance monitoring, reliability, and continuous improvement. Troubleshoot complex application, integration, data, infrastructure, and AI service issues across development and production environments. Cloud, DevSecOps, and Production Operations Deploy and operate applications within FedRAMP Moderate, FedRAMP High, and GCC High environments. Engineer solutions in accordance with federal security requirements and organizational security architecture. Support secure software development lifecycle (SSDLC) and DevSecOps practices, including automated build, test, security scanning, deployment, and release management. Develop and maintain CI/CD pipelines supporting controlled application deployment across development, test, staging, and production environments. Implement infrastructure-as-code and configuration-as-code practices where appropriate. Support application security controls aligned with applicable frameworks such as NIST SP 800-53 and FedRAMP security control baselines. Participate in vulnerability remediation, patching, configuration management, logging, monitoring, incident response, and operational troubleshooting. Produce technical documentation and evidence supporting security assessments, Authorization to Operate (ATO) activities, configuration management, and operational readiness. Engineer applications for high availability, reliability, scalability, maintainability, and secure operations. ServiceNow Engineering Design, configure, develop, integrate, and maintain ServiceNow applications and workflows. Develop ServiceNow solutions using capabilities such as: Flow Designer IntegrationHub REST and SOAP APIs Business Rules Script Includes Client Scripts UI Policies Access Control Lists (ACLs) ServiceNow tables and data models Notifications and workflow automation Develop integrations between ServiceNow and external enterprise, cloud, security, data, and AI services. Apply ServiceNow development best practices to create maintainable, secure, upgrade-compatible solutions. Support troubleshooting, performance optimization, testing, release management, and ongoing maintenance of ServiceNow solutions. Experience with ServiceNow AI, automation, ITSM, ITOM, CMDB, or related capabilities is highly desirable. Qualifications Bachelor's with 5 - 8 years (or commensurate experience) Demonstrated professional software engineering experience developing and supporting enterprise applications. Hands-on experience developing AI-enabled or generative AI applications suitable for production use. Experience with modern programming languages such as Python, Java, JavaScript/TypeScript, C#, or comparable languages. Experience developing RESTful APIs, microservices, web applications, or distributed application architectures. Experience integrating applications with AI/ML services, LLMs, enterprise data sources, or external APIs. Experience deploying, operating, troubleshooting, and maintaining applications in cloud environments. Understanding of FedRAMP Moderate and/or FedRAMP High security requirements and experience working within regulated or security-controlled cloud environments. Knowledge of secure software engineering, DevSecOps, CI/CD, source control, automated testing, vulnerability management, and production application support. Experience engineering or supporting ServiceNow applications, integrations, workflows, or platform capabilities. Strong understanding of application security principles including authentication, authorization, encryption, secrets management, secure APIs, logging, and auditing. Ability to independently investigate complex technical problems and develop practical, secure solutions. Strong written and verbal communication skills with the ability to document architectures, designs, interfaces, operational procedures, and technical decisions. U.S. citizenship is required. Must be able to obtain and maintain a U.S. Government Public Trust clearance. Preferred Skills and Experience Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a closely related technical discipline. Experience working with Microsoft Azure Government and/or Microsoft GCC High environments. Experience with Azure AI services, Azure OpenAI, or comparable government-authorized AI platforms. Experience developing retrieval-augmented generation (RAG), semantic search, vector database, AI agent, or intelligent workflow solutions. Experience implementing AI evaluation, observability, guardrails, model monitoring, prompt management, or responsible AI controls. Experience with containerized applications and technologies such as Docker and Kubernetes. Experience with infrastructure-as-code tools such as Terraform, Bicep, ARM templates, or equivalent technologies. Experience supporting systems subject to NIST SP 800-53, FedRAMP, FISMA, or similar federal cybersecurity requirements. Experience supporting ATO processes and producing technical or security documentation for government systems. ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), or other relevant ServiceNow certifications. Experience with ServiceNow ITSM, ITOM, CMDB, IntegrationHub, App Engine, Now Assist, or related platform capabilities. Experience working within Agile, Scrum, or DevSecOps delivery teams. Experience supporting applications throughout the complete lifecycle from architecture and development through deployment, sustainment, modernization, and retirement. Technical Competencies Strong candidates will have experience across several of the following areas: AI & Application Development: Python, JavaScript/TypeScript, Java, C#, REST APIs, microservices, LLM APIs, RAG, vector search, AI agents, prompt engineering, AI evaluation, and enterprise application integration. Cloud & DevSecOps: Azure/Azure Government, GCC High, containers, Kubernetes, CI/CD, Git, automated testing, infrastructure as code, secrets management, observability, application monitoring, vulnerability scanning, and secure deployment pipelines. ServiceNow: ServiceNow application development, Flow Designer, IntegrationHub, scripting, APIs, ACLs, workflow automation, ITSM, ITOM, CMDB, and enterprise integrations. Federal Security: FedRAMP Moderate, FedRAMP High, NIST SP 800-53, secure software development, configuration management, vulnerability remediation, continuous monitoring, audit logging, security documentation, and ATO support. Success in This Role The successful candidate will be able to move comfortably between software engineering, AI engineering, ServiceNow development, cloud deployment, cybersecurity, and production operations. This individual will not simply develop prototypes; they will be expected to engineer solutions that can be securely deployed, accredited, operated, monitored, maintained, and continuously improved within demanding U.S. Government environments. The ideal candidate is a pragmatic engineer who understands that successful enterprise AI requires more than model integration—it requires secure architecture, reliable software, governed data, operational discipline, effective monitoring, and maintainable engineering. #nss #tlm #TMK #TM Posted Salary Range USD $100,000.00 - USD $130,000.00 /Yr.

Lead design, operation, and troubleshooting of enterprise network-security infrastructure, mentor team members, and coordinate with cross-functional teams to reduce risk and maintain availability. | Requires 8+ years in network engineering or security operations, 5+ years with Palo Alto Networks, a bachelor's degree, and eligibility for an AOUSC Public Trust clearance. | GovCIO is seeking a highly experienced Senior Network & Security Engineer to lead the design, operation, troubleshooting, and continuous improvement of enterprise network-security infrastructure. This role is responsible for Palo Alto Networks next-generation firewalls, Panorama, High Availability, Cisco switching, network segmentation, Cortex XSIAM, and Strata Logging Service. The Senior Engineer will serve as a technical escalation point for complex network and security incidents, lead architecture and implementation initiatives, establish standards, and partner with SOC, infrastructure, cloud, application, and leadership teams to reduce risk and maintain highly available services. This position will be located within the United States and will be a fully remote opportunity. Responsibilities The successful Senior Network & Security Engineer will be a hands-on technical leader with deep expertise in Palo Alto Networks firewalls, Panorama, HA, and Cisco enterprise networking. This person will lead firewall-policy and microsegmentation design, troubleshoot complex TCP/IP and packet-flow issues, ensure resilient HA operations, and integrate security telemetry with Cortex XSIAM and Strata Logging Service. The candidate must be able to independently lead technical projects, resolve high-impact incidents, improve security controls, and mentor other engineering team members. Lead the design, deployment, administration, and lifecycle management of Palo Alto Networks NGFW environments running PAN-OS. Own centralized firewall management through Palo Alto Panorama, including device groups, templates, template stacks, policy inheritance, upgrades, configuration backups, log monitoring, and firewall onboarding. Design and govern security policies using zero-trust, least-privilege, application-aware, and risk-based principles. Configure and troubleshoot security zones, NAT, virtual routers, static and dynamic routing, IPsec VPN, GlobalProtect, decryption, URL Filtering, Threat Prevention, WildFire, DNS Security, and App-ID policies. Lead enterprise network-segmentation and microsegmentation initiatives using security zones, VLANs, subinterfaces, virtual routers, routing controls, and application-based security policies. Develop secure controls for traffic between users, servers, applications, management networks, guest networks, IoT/OT devices, data-center workloads, and cloud resources. Architect, configure, test, and troubleshoot Palo Alto High Availability deployments, including Active/Passive and Active/Active designs as required. Resolve complex HA failures involving HA1 control links, HA2 session/state synchronization, HA3 packet forwarding, peer communications, configuration synchronization, monitoring failures, split-brain prevention, and failover recovery. Plan and execute HA failover testing, PAN-OS upgrades, disaster-recovery exercises, and maintenance procedures while minimizing service impact. Troubleshoot HA infrastructure dependencies, including cables, transceivers, switch ports, port channels, VLANs, routing, MTU, latency, packet loss, and redundant-path failures. Lead the configuration, support, and troubleshooting of Cisco Catalyst and Nexus switching environments. Design and support VLANs, trunking, STP/RSTP/MST, EtherChannel/port channels, HSRP/VRRP, Layer 2/Layer 3 switching, ACLs, QoS, switch security, routing, and access-control technologies. Diagnoses complex connectivity and performance issues through firewall logs, session inspection, packet captures, CLI diagnostics, switch counters, flow data, and network-monitoring platforms. Analyze TCP/IP behavior, including handshake failures, SYN/SYN-ACK/ACK flow, retransmissions, resets, timeouts, asymmetric routing, MTU/MSS issues, fragmentation, latency, packet loss, and NAT translation problems. Verify packet flow across firewall policy, App-ID, routing, NAT, decryption, threat prevention, VPN, switching, and server/application layers. Monitor firewall management-plane and dataplane health, including CPU, memory, session capacity, packet buffers, throughput, logging, and interface performance. Integrate Palo Alto NGFWs and Panorama with Strata Logging Service and Cortex XSIAM. Ensure reliable firewall log forwarding, cloud logging, log ingestion, data normalization, event availability, retention, and telemetry quality. Use Cortex XSIAM and XQL Search to investigate, correlate, and respond to firewall, endpoint, identity, cloud, and third-party security events. Partner with SOC teams to tune detections, investigate alerts, develop response procedures, improve visibility, and support incident containment and remediation. Lead root-cause analyses for major network or security incidents and deliver corrective and preventive action plans. Develop and maintain network diagrams, firewall-policy documentation, HA designs, runbooks, change plans, architecture standards, and operational procedures. Mentor junior engineers and provide technical leadership during projects, production incidents, and security reviews. Qualifications Bachelor’s degree with 8+ years (or commensurate experience) 7+ years of progressive experience in network engineering, network security, firewall administration, or security infrastructure operations. 5+ years of hands-on Palo Alto Networks firewall experience in a production enterprise environment. Advanced operational experience with Palo Alto Panorama, including multi-device policy management, templates, device groups, upgrades, configuration management, and troubleshooting. Strong hands-on experience designing, maintaining, and troubleshooting Palo Alto High Availability environments. Advanced understanding of HA1, HA2, HA3, configuration synchronization, session synchronization, failover behavior, link monitoring, path monitoring, peer health, and recovery processes. Strong expertise in TCP/IP, IPv4/IPv6, DNS, DHCP, ARP, routing, NAT, VPNs, and packet-level troubleshooting. Demonstrated ability to investigate TCP handshakes, resets, retransmissions, MTU/MSS issues, asymmetric routing, connection timeouts, and firewall session behavior. Extensive experience with Cisco Catalyst and/or Nexus switching technologies. Strong knowledge of enterprise switching and routing, including VLANs, trunking, STP/RSTP/MST, EtherChannel, HSRP/VRRP, routing protocols, ACLs, QoS, and switch-security controls. Proven experience designing or implementing network segmentation and microsegmentation solutions. Working knowledge of Cortex XSIAM, Strata Logging Service, security-event correlation, alert investigation, XQL Search, and firewall log ingestion. Ability to lead technical design discussions, independently manage complex workstreams, and communicate risks and recommendations to technical and nontechnical stakeholders. Strong documentation, change-management, incident-management, and root-cause-analysis skills. Clearance Required: Must be able to attain and maintain AOUSC Public Trust Preferred Skills and Education Master’s degree in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field preferred Palo Alto Networks certifications: PCNSA, PCNSE, PCCSE, or equivalent enterprise-level experience. Cisco certifications: CCNP Enterprise, CCNP Security, CCIE Enterprise Infrastructure, CCIE Security, or comparable expertise. Experience with Palo Alto Prisma Access, Prisma Cloud, Cortex XDR, Cortex XSOAR, or cloud-delivered security services. Experience with Cortex XSIAM alert triage, XQL queries, data-source integrations, detection tuning, dashboards, reporting, and response automation. Experience with Cisco ISE, Cisco ACI, SD-Access, or enterprise network-access-control solutions. Familiarity with Fortinet Security Fabric, FortiGate, FortiManager, and FortiAnalyzer. Experience with AWS, Azure, Google Cloud Platform, hybrid-cloud network design, and cloud-security controls. Familiarity with SIEM, SOAR, EDR/XDR, vulnerability-management, NDR, network-monitoring, and ticketing platforms. Automation skills using Python, Ansible, Terraform, REST APIs, or related infrastructure-as-code and orchestration tools. Experience supporting 24x7 environments, participating in an on-call rotation, leading critical incidents, and executing emergency changes. Posted Salary Range USD $120,000.00 - USD $140,000.00 /Yr.

Lead integrated delivery of VA AI task orders by managing roadmaps, schedules, dependencies, quality standards, and stakeholder communication as a delivery lead and Scrum Master. | Requires a bachelor's degree, 8+ years of experience including 3 years leading Agile multi-team programs, Jira and Confluence proficiency, and eligibility for a VA Public Trust investigation. | GovCIO is currently hiring for Sr. Project Manager to manage the integrated delivery across VA AI task orders. The role keeps portfolio roadmaps maintained, runs SAFe cadence across the AI teams, manages our platform partner relationship, and builds the evidence VA needs to make investment and scale decisions. This position is fully remote located within the United States. Responsibilities Creates integrated project plans for contract deliverables and new products in development projects. Manages a project team comprised of a multidisciplinary staff. Reviews, manages and controls status of projects and budgets; manages schedules and prepares status reports. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Develops mechanisms for monitoring project progress and for intervention and problem solving with team members and line managers. Generally reports to a Program Manager. Manages the direction of a project through the design, implementation, and testing in accordance with project objectives. Defines requirements and plans project lifecycle deployment. Supervises professional and technical support personnel performing in their regular disciplines. Schedules tasks and coordinates with various team members to accomplish the results. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Ensures adherence to quality standards and reviews project deliverables. Conducts project meetings and is responsible for project tracking, analysis and reporting. Own and manage the integrated roadmaps and schedules across all task orders in Jira Plans (Advanced Roadmaps), with cross-team dependencies visible Maintain the milestone plan (governance ready, prototypes, validation, shadow mode, etc.) and the rolling deployment forecast Serve as the day-to-day delivery lead with the VA and hold vendor partner work to the same sprint, quality and traceability standards Act as scrum master, set Jira and confluence standards Qualifications Required Skills and Experience Bachelor's with 8+ years (or commensurate experience), including 3+ years leading agile multi-team programs Expert Jira (Plans/Advanced Roadmaps, epics and initiatives, JQL, dashboards) and Confluence space design Experience delivering AI, data or digital modernization programs for a federal agency Track record managing subcontractor or platform partner delivery Clear, concise writing for executive audiences Ability to obtain and maintain a VA Public Trust background investigation Clearance Required: Ability to obtain and maintain a Suitability/Public Trust Preferred Skills and Experience Technical or product development background (software engineering, data science or product management) Active Scrum certification (CSM, PSM or SAFe SSM) SAFe SPC, RTE or POPM certification; PMP Working knowledge of generative AI, LLMs, RAG and AI evaluation and model governance VA or VHA experience; familiarity with VA OIT, VAMF and ATO processes Posted Salary Range USD $150,000.00 - USD $160,000.00 /Yr.

Lead an intrusion detection shift, analyze threats and intrusion techniques, and provide actionable findings to response teams to support remediation and assess security posture. | Requires a bachelor's degree, 12 years of relevant experience including eight years in intrusion detection and two years in leadership, Splunk Fundamentals I and II, and an industry security certification such as CISSP. | GovCIO is currently hiring for a 3rd shift (11pm - 7:30am EST) Master Level Cyber Defense Analyst/Intrusion Detection Team Shift Lead fully remote in Washington, DC. Responsibilities Collaborates with intrusion analysts to identify, report on, and coordinate remediation of cyber threats to the client Provides timely and actionable sanitized intelligence to cyber incident response professionals Leverages technical knowledge of computer systems and networks with cyber threat information to assess the client's security posture Conducts intelligence analysis to assess intrusion signatures, tactics, techniques and procedures associated with preparation for and execution of cyber attacks Researches hackers, hacker techniques, vulnerabilities, exploits, and provides detailed briefings and intelligence reports to leadership Qualifications Bachelor's with 12+ (or commensurate experience) 8 years of intrusion detection experience Minimum Relevant Experience - The requirement states: 7 years of security intrusion detection examination experience involving a range of security technologies that produce logging data; to include wide area networks host and network IPS/IDS/HIPs traffic event review, server web log analysis, raw data logs. Working experience of Splunk SIEM. Contractor will have at least two years as a cyber security or security operations shift team leader. At least five years’ experience working at a senior level, performing analytics examination of logs and console events in the following working experience areas of; creating advance queries methods in Splunk or advance Grep skills, firewall ACL review, examining Snort based IDS events, Pcaps, web server log review, and working in a SIEM environment. Required Certification - The requirement states: Must possess at least one (1) of the following certifications: GIAC Certified Intrusion Analyst (GCIA), EC-Council's Certified Security Analyst (ECSA), GIAC Certified Perimeter Protection Analyst (GPPA), GIAC Certified Enterprise Defender (GCED), Systems Security Certified Practitioner (SSCP), or a Certified Information Systems Security Professional (CISSP). Splunk Fundamentals I & II certification. Clearance Required: Must able to attain and maintain AOUSC Public Trust Posted Salary Range USD $145,000.00 - USD $180,000.00 /Yr.

Lead support operations across international locations, supervise engineers, coordinate incident response, and improve IT processes. | Requires extensive IT field-services management experience in an international setting, or 12 years of experience with a high school degree, plus US citizenship for DHS/TSA clearance. | GovCIO is currently hiring for a International Support Lead for our newly awarded TSA Focus contract.Leads IT support operations for TSA's International Locations, ensuring system uptime and operational readiness. Supervises engineers and coordinates incident resolution. Implements IT process improvements and standard operating procedures. Coordinates all International support across the globe in close collaboration with the DPM Global Operations Manager. This position will be fully remote Responsibilities Basic Qualifications 8 years experience in managing, directing, and leading IT Field Services in an International setting, including deskside support, mobility support, deployment services, asset management inventory assistance, video conferencing and A/V O&M, and local on-site cabling Possesses strong strategic management leadership and interpersonal skills, applies domain expertise to make decisive problem-solving decisions, and effectively plans and coordinates complex project implementations Clearance Required: US citizenship is required to attain and maintain a DHS/TSA clearance Qualifications Required Education and Experience High School Degree with 12+ yrs experience Clearance Level:Clearance Required: US citizenship is required to attain and maintain a DHS/TSA clearance Preferred Skills and Experience Requires a broad base of technical knowledge and demonstrated organizational and leadership skills. Posted Salary Range USD $165,000.00 - USD $180,000.00 /Yr.

Design and maintain zero-touch device enrollment and configuration across Windows, macOS, and iOS, manage applications and security policies, and provide Tier 3 endpoint support. | Requires 12+ years of system administration experience, including two years with Intune, Apple Business Manager, Windows Autopilot, PowerShell and Bash, plus a bachelor’s degree. | We are looking for an experienced Microsoft Intune Systems Administrator to manage and modernize our multi-platform endpoint ecosystem for our HUD contract. IWe are looking for an experienced Microsoft Intune Systems Administrator to manage and modernize our multi-platform endpoint ecosystem. In this role, you will design, deploy, and maintain zero-touch device enrollment, configuration profiles, compliance policies, and app packaging across Windows, macOS, and iOS/iPadOS devices. The ideal candidate has hands-on technical expertise in unified endpoint management (UEM), Apple Business Manager (ABM), Windows Autopilot, and cloud-first security baselines This position will be located within the United States and is fully remote. Responsibilities Multi-Platform Device Lifecycle Management Configure and maintain zero-touch onboarding for all platforms: Windows Autopilot, Apple Automated Device Enrollment (ADE) via Apple Business Manager (ABM), and iOS/iPadOS enrollment Manage macOS configuration profiles, mobile device management (MDM) payloads, and shell scripts (Bash) for custom settings and elevated controls Define and manage Windows baseline policies, administrative templates, PowerShell scripts, and Remediation scripts Application Packaging & Deployment Package, test, and deploy applications across all platforms (Win32, LOB, Microsoft Store, macOS PKG/DMG files, and iOS App Store / VPP volume licensing) Maintain patching schedules and automated software update workflows for Windows, macOS, and mobile apps Security & Compliance Implement Conditional Access policies, App Protection Policies (MAM), and Compliance Policies linked with Microsoft Defender for Endpoint Manage disk encryption standards across platforms (BitLocker for Windows, FileVault for macOS) Configure identity integrations, Single Sign-On (SSO), and Platform SSO for macOS endpoints Operational Support & Monitoring Act as Tier 3 escalation for endpoint-related technical issues across Windows, Mac, and mobile fleets Monitor tenant health, device compliance failures, sync errors, and security vulnerabilities; remediate non-compliant assets promptly Maintain accurate technical documentation, enrollment guides, and end-user self-service instructions Qualifications Bachelor's with 12+ years of system administration experience (or commensurate experience) 3–5+ years in Enterprise Endpoint Management, with at least 2+ years dedicated to Microsoft Intune / Endpoint Manager Hands-on experience integrating Apple Business Manager (ABM) with Intune, VPP app management, FileVault management, and running Bash scripts on macOS. JAMF knowledge preferred Experience with Windows Autopilot, BitLocker, PowerShell scripting, Win32 app packaging (IntuneWin App Prep Tool), and AD/Entra ID integration Strong knowledge of Microsoft Entra ID (Azure AD), Conditional Access, RBAC, and Endpoint Security baselines Experience configurating iOS/iPadOS devices, Supervision, App Protection Policies (MAM without enrollment), and Company Portal deployment Clearance Required: Ability to maintain a HUD Public Trust clearance Posted Salary Range USD $108,310.00 - USD $145,000.00 /Yr.

Design and implement PKI and credential management systems for secure identity-centric access control in government environments. | Requires PKI expertise, credential management, MFA integration, Windows/Linux server experience, and security certifications with US Passport and Secret clearance. | GovCIO is currently hiring a highly experienced PKI Systems Engineer specializing in Credential Management (CM) with a primary focus on the Public Key Infrastructure (PKI) product area. This technical role supports critical Identity, Credential, and Access Management (ICAM) modernization activities supporting U.S. Government and Foreign Military Sales (FMS) missions. This position will be located in Tampa, FL. This is an on-site requirement with flexible remote work based on project requirements Responsibilities Responsibilities: The PKI Systems Engineer will serve as a primary technical authority for establishing enterprise public key Infrastructure and certificate management solutions. This position focuses on designing, engineering, and executing secure, identity-centric access control frameworks across legacy and modern enterprise architectures as well as designing, engineering, and installing data center systems, cybersecurity stacks, and Virtual Training Environment (VTE) platforms deployed across CONUS and OCONUS environments. Responsibilities include: Gathers information concerning the capabilities of Company products; investigates the technical capabilities of Company products and competing equipment and solutions; stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning, and design and ensures requirements are complied with through formal verification methods. Translates high-level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower-level detailed implementation requirements. Establishes and coordinates the development of standards, practices, and procedures related to the overall network and system development. Designs interfaces and integrates network and system elements to work together. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and understanding and shaping requirements. • Provide advanced engineering and architecture ownership across the following specialization: • Establishing Public Key Infrastructure to include, but not limited to, Certificate Authority, Registration Authority, Validation Authority, Online Certificate Status Protocol repeaters and responders. • Incorporating Multi-Factor Authentication tokens, OTP, and hardware security modules into the PKI • Configuring Credential Management Systems to provide centralized management of credentials • Work in a fast-paced environment alongside a team of highly specialized Engineers providing engineering and implementation action for integration, modernization, and new installations for US partner nations and allies Overseas. • Demonstrate technical competency, delivering mission-critical infrastructure and ensuring the highest availability, performance, and security levels. The qualified mid-level systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. • Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers. • Participates in system conceptual design and documentation of the design concepts. • Installs all new hardware, systems, and software for networks. • Designs, creates, and builds network services, equipment, and devices. • Generates system-level requirements verification procedures and customer acceptance test procedures. • Monitors system performance and implements performance tuning. • Reviews test plans/procedures and ensures they meet the objectives of the contractual requirements. Participate in the testing process to validate requirements. • Solid networking knowledge (OSI network layers, TCP/IP) • Experience installing, configuring, and troubleshooting Windows/UNIX/Linux server-based environments. • Fundamental understanding of Microsoft Active Directory, security policies, and organizational units • Ability to collaborate with cross-functional teams at multiple organizational levels in a dynamic, fast-paced environment. • Critical thinking skills: ability to work in agile, flexible team environments. • Knowledge of Microsoft Office Tools: Word, Excel, PowerPoint, etc. • Great communication and writing skills. Qualifications Qualifications: High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance: Secret • Must have a valid US Passport and be prepared for international travel up to 40% at customer locations in Eastern Europe, Africa, and South America. • Current DoD 8570 IAT Level II Certification (Security+CE, CCNA Security, CySA+, CASP, etc.). • Deep technical understanding of federated identity concepts, including SAML, OAuth, OIDC, and Active Directory / LDAP architecture. • Solid understanding of PKI concepts and experience working with certificate inventory management systems, Registration Authorities, ADCS, and HSMs • Hands-on engineering experience managing Smart Card / Common Access Card (CAC) authentication and PKI certificate validation. • Experience integrating MFA with hardware tokens such as YubiKey or FortiToken as well as Software OTP such as Okta or MS Authenticator. • Experience with virtualization and converged infrastructures (e.g., VMware, AHV, or Hyper-V) • Experience installing, configuring, and troubleshooting Windows/UNIX/Linux server-based environments. • Fundamental understanding of Microsoft Active Directory, security policies, and organizational units • Ability to collaborate with cross-functional teams at multiple organizational levels in a dynamic, fast-paced environment. • Experience installing, configuring, and troubleshooting Windows/UNIX/Linux server-based environments. • Fundamental understanding of Microsoft Active Directory, security policies, and organizational units • Ability to collaborate with cross-functional teams at multiple organizational levels in a dynamic, fast-paced environment. • Proficiency with network drawing and productivity tools (Visio, Lucid, AutoCAD, etc.) is necessary. Preferred Skills & Experience • Familiarity with integrating data governance frameworks with ICAM solutions to enforce data-level access controls. • Direct experience with enterprise identity tools such as SailPoint, Okta, Microsoft Entra ID, Ping Identity, DigiCert, or Power BI. • Advanced knowledge of RESTful API authorization protocols, secure gateways, and data schema security standards. • Relevant MS Degree and +3 Years; BS Degree and +5 years of relevant experience or HS Diploma + 9 years of relevant experience. Specific expertise, education, and training may be considered in place of a degree. • A military background within the Signal, Communications, Cyber, or Information Technology MOS is highly desired. • Microsoft Certified Systems Associate/Engineer (MCSA or MCSE). • CompTIA Linux+/Server+ - • VMware Certified Professional or Nutanix NCP-MCI • Certified Systems Engineering Professional; or Certified Cloud Practitioner • Professional working proficiency in Spanish is highly preferred to support technical coordination, training, and engagement with partner-nation stakeholders. #AR #NSS #OCONUS Posted Salary Range USD $120,000.00 - USD $125,000.00 /Yr.

Lead multiple project teams in program management, data analytics, and reporting for DHS ICE. | 12+ years experience, bachelor's degree, experience with ICE data, and ability to obtain DHS clearance. | GovCIO is currently hiring for Deputy Program Manager to lead a portfolio of execution team in program management, data analytics, and reporting activities at the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE). This role will be responsible for providing coordinated delivery and execution across 9 different project management teams. This support will focus on advising team members and government stakeholders into the best processes and methodologies to execution on government taskings, data analytics, dashboard creation, strategic planning and varied other programmatic needs. This position will be a fully remote position. Responsibilities - Assist in the establishment of processes and practices to streamline data analytics and reporting tasks across 9 distinct project teams - Facilitate an agile process of team interaction focused on prioritization of modernization initiatives and data sharing across teams - Provide thought leadership on paths for innovation and automation for project team deliverables - Provide guidance to individual delivery teams of 5-15 personnel executing on both daily/weekly requirements as well as ad-hoc quick turn around tasks - Lead customer engagement to discuss needs, issues, and challenges faced by the clients and pathways to resolution - Lead support to cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. - Review project deliverables, including artifacts to ensure adherence to team compliance and quality standards. - Provide oversight to data analytics and overall metrics effectiveness within project team as well as strategic leadership on metrics creation and delivery - Develop, gather and disseminate information and documentation among both business and technical customers in support of the overall program. - Establish effective project communication plans and ensure their execution. - Work with all team members to analyze changes in requirements and recommend the most expedient solutions in a timely manner. - Leverage advanced writing skills to translate complicated issues from multiple information sources into a clear point of view to create a compelling, concise, and well-written narrative. - Leverage excellent presentation development skills to prepare meeting agendas and synthesize complex information into succinct visualizations using tools such as PowerPoint. Qualifications Required Skills and Experience: - Bachelor's Degree (or commensurate experience) - 12+ years of experience work in dynamic customer delivery environments (2 years of experience may be removed for a masters degree) - Experience working with ICE specific data and processes Preferred Skills and Experience: - Direct experience management a program team of more than 5 personnel - Excellent written and oral communication skills. - Strong understanding in project management and data analysis. - Strong analytical, problem-solving, and organizational abilities. - Ability to lead in an extremely fast-paced environment. - Ability to foster collaborative relationships with other team and external stakeholders. - Be flexible to change direction on a moment's notice while also tracking/executing tasks in progress. - Ability to think "outside of the box" while communicating or dealing with a variety of situations. - Possess clear understanding of the activities, roles, and responsibilities on large scale IT projects. Clearance Required: - Ability to attain and maintain DHS clearance (US citizenship required) Posted Salary Range USD $155,000.00 - USD $175,000.00 /Yr.

Administer, configure, and troubleshoot AWS GovCloud infrastructure supporting hybrid cloud transitions. | 12+ years experience with 5+ years cloud infrastructure engineering and 3+ years AWS administration, bachelor's degree preferred, ability to obtain clearance. | GovCIO is currently seeking a Cloud Infrastructure Engineer to support the transition of Digital Collection Services (DCS) from on-premises infrastructure to AWS GovCloud. The engineer will provide hands-on administration, configuration, troubleshooting, security, and operational support for the AWS infrastructure supporting large-scale evidentiary data and DCS applications. The position requires strong AWS infrastructure experience, particularly with EC2, FSx ONTAP, IAM, networking, and CloudWatch, as well as the ability to operate in a hybrid AWS, Azure, and VA on-premises environment. This position is fully remote located in the continental United States. Responsibilities Administer, configure, and troubleshoot AWS GovCloud infrastructure supporting DCS. Manage Amazon EC2, including Windows-based cloud servers. Configure and administer Amazon FSx for NetApp ONTAP storage environments. Manage Amazon S3 storage and associated cloud infrastructure. Configure and maintain AWS IAM roles, policies, and access controls. Configure and troubleshoot VPCs, security groups, firewall rules, ports, routing, and network connectivity. Implement and maintain CloudWatch monitoring, logging, and alerting. Support secure connectivity and data flows between AWS, Azure, and VA on-premises environments. Use AWS CLI and automation tools to support infrastructure administration and operational activities. Troubleshoot infrastructure, storage, network, connectivity, availability, and performance issues. Support cloud security and compliance requirements within the AWS GovCloud environment. Monitor infrastructure capacity, performance, availability, and operational health. Develop and maintain technical documentation, operational procedures, and troubleshooting runbooks. Coordinate with VA platform teams, AWS engineering teams, application teams, and other technical stakeholders. Support the transition from legacy on-premises infrastructure to sustainable cloud operations. Qualifications Required Skills and Experience Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred and 12+ years of experience. Equivalent professional experience may be considered. 5+ years of experience in cloud infrastructure engineering or systems engineering. 3+ years of hands-on AWS administration experience. Experience working in AWS GovCloud or comparable regulated cloud environments. Hands-on experience administering Amazon EC2, including Windows Server environments. Hands-on experience with Amazon FSx for NetApp ONTAP. Experience managing Amazon S3 storage. Experience with AWS IAM, including roles, policies, permissions, and access controls. Experience with AWS VPCs, security groups, firewall rules, ports, routing, and network connectivity. Experience with Amazon CloudWatch for monitoring, logging, and alerting. Experience using AWS CLI for administration and automation. Experience supporting hybrid or multi-cloud environments, including AWS, Azure, and on-premises infrastructure. Knowledge of cloud security, access management, and compliance requirements. Experience troubleshooting cloud infrastructure, networking, storage, and performance issues. Experience developing technical documentation, procedures, and operational runbooks. Strong analytical, problem-solving, communication, and collaboration skills. Clearance Required: Ability to obtain and maintain a Public Trust/Suitability clearance. Preferred Skills and Experience AWS certification such as Solutions Architect or SysOps Administrator. Experience supporting FedRAMP or federal government cloud environments. Experience with NetApp ONTAP and SnapMirror. Experience with Azure administration. Experience with Infrastructure as Code tools such as Terraform or CloudFormation. Experience with DevOps or CI/CD practices. Experience supporting large-scale storage environments. Posted Salary Range USD $165,000.00 - USD $175,000.00 /Yr.

Support and maintain access services including Active Directory, multi-factor authentication, and remote access, troubleshooting access issues and managing user authentication. | Associate degree plus 3 years experience or 7 years experience without degree, proficiency in Microsoft OS, Active Directory, and networking technologies required. | GovCIO is currently hiring for System Administrator – Access Services to support access services including national active directory, multi-factor authentication, and remote access. The candidate will be responsible for providing support and assistance related to access requests, user authentication, and access control to various IT systems, applications, and resources within the organization. This role involves responding to user queries, troubleshooting access issues, and ensuring the security of the organization’s digital environment. Service Desk Analysts work closely with IT teams to provide timely resolutions to access-related challenges. Escalation of the issue to the Tier 2 team may be required. Lastly, the candidate will be required to follow up with the customer to verify resolution. This position is located within the United States and will be a full remote position. Responsibilities Troubleshoot and solve problems related to Active Directory issues Troubleshoot and solve problems related to Group policies, DNS, TCP/IP, NTFS issues Support all aspects of the AD environment, ensuring the security, integrity, and availability of authentication, authorization, and LDAP related services to internal and external customers Troubleshoot and solve problems related to DUO Two Factor Authentication Issues for both DUO For Desktop and VPN Authentication Troubleshoot and solve problems related to Multi-Factor Authentication (MFA) using Personal Identity Verification-Interoperable (PIV-I) technology Troubleshoot and solve problems related to MFA using desktop, phishing resistant authentication tools Troubleshoot and solve problems related to Remote Access Authentication (RAA) Document, review, update, or close tickets within ITSM tool and identify opportunities to quickly resolve issues/or develop knowledge articles Other projects as assigned by the supervisor Qualifications Associate’s degree or higher (in a related discipline) with 3 years (or commensurate experience) If candidate does not meet Mid-Level education requirement, four (4) additional years of experience will be acceptable for a total of 7 years relevant experience Required Skills and Experience Working technical knowledge of Microsoft OS and services in a multi-site topology, including: ​Active Directory Group Policies Working knowledge of Active Directory architecture and infrastructure (LDAP, Directory Replication, security, schema changes, etc.) Utilization of ITSM tool to create and track tickets Strong understanding of networking technologies & troubleshooting [DNS, HTTP(s), etc.] Problem solver with troubleshooting, decision making and analytical skills Able to work and interact with others in a structured / team environment Flexibility and adaptability to handle competing work demands Excellent verbal and written communication skills Demonstrated ability to communicate to nontechnical audiences on technical issues Demonstrated ability to communicate on a technical level to technical audiences Ability to work flexible hours (7am – 6pm CT) and be on-call (rotation) Ability to do limited travel (0-4 times a year) Clearance Required: Must be able to obtain and maintain an AOUSC Public Trust Preferred Skills and Experience MCSA/MCSE Certification Experience/knowledge of supporting Quest Active Roles Server (ARS) and other Quest Products Working knowledge of PKI, digital certifications, and security tokens PowerShell or Visual Basic scripting Security Event and Privileged Access Management Solutions engineering Security management, including auditing and user access control of databases Microsoft Server systems administration Knowledge of Remote Access Services such as Cisco Secure and Zscaler Cross-platform OS knowledge [Linux, Mac OS X, Windows] Cross-platform mobile device knowledge [iOS/Android] Understanding of ITIL best practices Posted Salary Range USD $62,000.00 - USD $70,000.00 /Yr.

Provide support and troubleshooting for Active Directory, MFA, remote access, and related authentication services ensuring security and availability. | Requires 3+ years experience or equivalent, strong knowledge of Microsoft OS, Active Directory, Group Policies, networking, and ability to work remotely with flexible hours. | Overview: GovCIO is currently hiring for System Administrator – Access Services to support access services including national active directory, multi-factor authentication, and remote access. The candidate will be responsible for providing support and assistance related to access requests, user authentication, and access control to various IT systems, applications, and resources within the organization. This role involves responding to user queries, troubleshooting access issues, and ensuring the security of the organization’s digital environment. Service Desk Analysts work closely with IT teams to provide timely resolutions to access-related challenges. Escalation of the issue to the Tier 2 team may be required. Lastly, the candidate will be required to follow up with the customer to verify resolution. This position is located within the United States and will be a full remote position. Responsibilities: • Troubleshoot and solve problems related to Active Directory issues • Troubleshoot and solve problems related to Group policies, DNS, TCP/IP, NTFS issues • Support all aspects of the AD environment, ensuring the security, integrity, and availability of authentication, authorization, and LDAP related services to internal and external customers • Troubleshoot and solve problems related to DUO Two Factor Authentication Issues for both DUO For Desktop and VPN Authentication • Troubleshoot and solve problems related to Multi-Factor Authentication (MFA) using Personal Identity Verification-Interoperable (PIV-I) technology • Troubleshoot and solve problems related to MFA using desktop, phishing resistant authentication tools • Troubleshoot and solve problems related to Remote Access Authentication (RAA) • Document, review, update, or close tickets within ITSM tool and identify opportunities to quickly resolve issues/or develop knowledge articles • Other projects as assigned by the supervisor Qualifications: • Associate’s degree or higher (in a related discipline) with 3 years (or commensurate experience) • If candidate does not meet Mid-Level education requirement, four (4) additional years of experience will be acceptable for a total of 7 years relevant experience Required Skills and Experience • Working technical knowledge of Microsoft OS and services in a multi-site topology, including: • ​Active Directory • Group Policies • Working knowledge of Active Directory architecture and infrastructure (LDAP, Directory Replication, security, schema changes, etc.) • Utilization of ITSM tool to create and track tickets • Strong understanding of networking technologies & troubleshooting [DNS, HTTP(s), etc.] • Problem solver with troubleshooting, decision making and analytical skills • Able to work and interact with others in a structured / team environment • Flexibility and adaptability to handle competing work demands • Excellent verbal and written communication skills • Demonstrated ability to communicate to nontechnical audiences on technical issues • Demonstrated ability to communicate on a technical level to technical audiences • Ability to work flexible hours (7am – 6pm CT) and be on-call (rotation) • Ability to do limited travel (0-4 times a year) Clearance Required: Must be able to obtain and maintain an AOUSC Public Trust Preferred Skills and Experience • MCSA/MCSE Certification • Experience/knowledge of supporting Quest Active Roles Server (ARS) and other Quest Products • Working knowledge of PKI, digital certifications, and security tokens • PowerShell or Visual Basic scripting • Security Event and Privileged Access Management Solutions engineering • Security management, including auditing and user access control of databases • Microsoft Server systems administration • Knowledge of Remote Access Services such as Cisco Secure and Zscaler • Cross-platform OS knowledge [Linux, Mac OS X, Windows] • Cross-platform mobile device knowledge [iOS/Android] • Understanding of ITIL best practices Posted Salary Range: USD $62,000.00 - USD $70,000.00 /Yr. Remote Skills: Access Control, Analysis Skills, Android, Auditing, Authentication, Best Practices, Cisco Network Systems, Communication Skills, Computer Security, Customer Support/Service, DNS (Domain Name System), Desktop PC, Digital Certificates, HTTP (HyperText Transport Protocol), IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Interoperability, LDAP (Lightweight Directory Access Protocol), Linux Operating System, MCSA - Microsoft Certified Systems Administrator, MCSE - Microsoft Certified Systems Engineer, Mac Operating System X (OS X), Microsoft Active Directory, Microsoft Product Family, Microsoft VBScript (Visual Basic Script) Scripting Language, Microsoft Windows Operating System, Mobile Devices, Multiplatform/Cross-Platform, NTFS, Network Administration/Management, On Call, Operating Systems, Phishing, Presentation/Verbal Skills, Problem Solving Skills, Public Key Infrastructure (PKI), Remote Access, Replication and Remote Mirroring, Security Monitoring, Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Time Management, Topology, VPN (Virtual Private Network), Willing to Travel, Windows PowerShell, Writing Skills, iOS undefined: Govcio LLC

Provide Tier 3 support for end-user hardware and software including patching and configuration management. | Bachelor's degree and 5-8 years desktop engineering experience with proficiency in SCCM/MECM and public trust clearance. | GovCIO is currently hiring for a Senior Desktop Engineer. This position will be a fully remote position. Responsibilities Provides Tier 3 support for other EPA teams on end-user HW (desktops, laptops, mobile devices), along with deskside and dispatch support services at required EPA locations to augment deskside support teams as needed Manages and deploys specialized SW and/or configurations for EPA end-users Assists Enterprise Engineers with patching and updating EPA-approved applications Coordinates with Tier 4 vendors as needed Coordinates with local stakeholders to customize activities at the local level Qualifications Bachelor's with 5 - 8 years desktop engineering experience (or commensurate experience) Tools experience required SCCM/MECM Experience managing customer requests and expectations Strong communication skills with the ability to interact effectively with stakeholders at all levels of the organization. Clearance Required: Ability to maintain a public trust clearance Preferred Skills and Experience Experience with BeyondTrust Endpoint Privilege Manager is preferred Experience with Microsoft Endpoint Configuration Manager preferred Experience with ServiceNow Experience with BeyondTrust EPM Exepreince with Microsoft Defender Project management experience a plus Posted Salary Range USD $81,850.00 - USD $110,000.00 /Yr.