GoFundMe

Manage and grow a sales pipeline by selling complex software solutions to large organizations, including C-suite engagement, and exceeding sales quotas. | Minimum 5 years of experience in selling large-scale software solutions, familiarity with CRM tools like Salesforce, and experience in solution or consultative selling methodologies. | Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe Pro team is seeking a dynamic and high-performing Enterprise Account Executive with a proven track record in selling technology products and/or services to large commercial, public sector, and/or nonprofit organizations. The ideal candidate excels in exceeding sales quotas, possesses a strong affinity for complex problem-solving, and can strategically align technology solutions with organizational business challenges. Key responsibilities include growing a robust business pipeline through the cultivation of solid relationships, conducting thorough cross-departmental discovery processes, and delivering creative, thoughtful, value driven presentations. The successful candidate should demonstrate expertise in navigating and selling to multiple decision-makers, including C-Suite Executives. If you have a history of achieving sales excellence, a passion for innovative solutions, and the ability to thrive in a dynamic environment, we invite you to apply for this exciting opportunity as our Enterprise Account Executive. The Job Methodically qualify, build, and manage an accurate sales pipeline; maintain a high volume of “smart” activity Build and maintain an accurate pipeline to include, monthly, quarterly and annual forecasts presentations to senior management Work hand-in-hand with our consulting partnerships to uncover new opportunities and foster ongoing relationships within the industry Skillfully deliver web-based and in-person presentations, leveraging strong product knowledge and sales best practices Be comfortable selling to VP & C-Suite executives, navigating through multiple decision makers in complex orgs to create compelling events and secure buy-in Work closely with a team of Sales Development Reps to provide strategic direction and feedback Develop strong relationships within the market while actively marketing and promoting GoFundMe Pro’s brand and products through adept public relations Consistently overachieve your quarterly and annual sales quota and be well-compensated for doing so Prospect, follow up on leads, influence and respond to RFPs You 5+ years experience in positioning and selling large, complex software solutions Knowledge and experience working within a solution-selling or consultative selling methodology Strong business and technical acumen Experience acquiring new business Strong track record of achievement selling cloud solutions Technically savvy and skilled in using a CRM (preferably Salesforce) and other sales software tools Entrepreneurial drive and work ethic Must be eligible to work in the United States Preferred Bachelor’s Degree Salesforce CRM knowledge Experience working in or selling into the non-profit sector Experience working with cross functional teams to push deals over the finish line (ex: channel/partnerships, solutions engineers, deal desk, product marketing) Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The expected US salary range for this position is $220,500 - $330,500 which may include potential sales incentive payments, + equity + benefits. Your recruiter can share more about the specific OTE structure for this position during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey.

Manage and execute web initiatives, coordinate teams, and oversee project delivery within WordPress and CRO efforts. | Requires 5+ years in digital project management, experience with WordPress and ClickUp, and managing developers and designers. | Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is seeking a Manager, Web Project Management to execute our web roadmap in close partnership with the Director of Growth. This role is responsible for turning strategy into action—owning planning, coordination, and delivery across developers, web designers, and content workflows. You’ll manage the day-to-day execution of major web initiatives, including a theme rebuild, site redesign, new content launches, and conversion rate optimization (CRO) projects. Success in this role comes from strong project management fundamentals, clear communication, and the ability to keep teams moving efficiently and predictably. The Job Web Roadmap Execution Execute the web roadmap defined by Growth leadership, including: Theme rebuilds and site redesigns New content launches and ongoing content updates CRO tests and site optimization initiatives Translate strategy and requirements from Directors of Growth into: Detailed project plans Timelines, milestones, and task breakdowns Clear ownership and delivery expectations Manage scope, dependencies, risks, and tradeoffs to keep work on track Team & Delivery Management Manage and coordinate the day-to-day work of Web developers & Web designers Content upload and publishing workflows Ensure teams are aligned on priorities, requirements, and deadlines Plan and balance team capacity across multiple concurrent initiatives Project Management & Tooling Own ClickUp as the system of record for web execution: Create and maintain project plans, task workflows, and dashboards Ensure consistent project hygiene and documentation Run standups, status updates, launch checklists, and retrospectives Provide clear, proactive communication on progress, risks, and delivery timelines Web Platform & Release Management Oversee execution within WordPress, including: Theme updates and rebuilds Content publishing and QA workflows Launch coordination and post-launch follow-up Partner with developers and designers to ensure quality, performance, and accessibility SOPs are met CRO & Continuous Improvement Support CRO efforts by coordinating implementation of tests, updates, and learnings Ensure CRO work is scoped, prioritized, and delivered efficiently Continuously improve delivery processes, workflows, and cross-team collaboration You 5+ years of experience in web or digital project management Proven experience managing developers, designers, and content workflows Strong hands-on experience with ClickUp Strong experience working with WordPress Excellent organizational, communication, and stakeholder management skills Preferred Experience delivering large-scale site redesigns or theme rebuilds Familiarity with CRO concepts and experimentation workflows Comfort operating in a fast-paced, execution-driven environment Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $126,000 - $189,000+ equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Own and optimize technical SEO performance across global platforms, collaborating with product and engineering teams to embed SEO best practices. | Extensive experience in technical SEO, proficiency with industry tools, and ability to work cross-functionally in large, dynamic web environments. | Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is seeking a Lead Technical SEO to join our SEO team and help shape the technical SEO foundation across all our properties. This role will play a key role in driving SEO at scale in the US and globally, while working closely with product and technology teams. In this role, you’ll support the Director of SEO in developing a best-in-class technical SEO strategy, ensuring our site architecture, performance, and discoverability set us apart. You’ll work cross-functionally with Product, Engineering, RevOps, and Data teams to deliver impactful technical solutions. This role sits at the intersection of marketing, product, and engineering, ensuring international SEO best practices are embedded across our platform and localized experiences. This is an exciting opportunity for someone who thrives in fast-moving, collaborative environments, loves testing and learning, and is passionate about driving discovery online. The Job: • Own technical SEO performance globally, optimizing site architecture, page speed, schema, and LLM discoverability. • Work with SEO director and Product, Engineering, and Data Science to ensure SEO is embedded into the global roadmap and technical infrastructure. Build the case for SEO prioritization in development roadmaps. • Partner with the larger SEO team to make sure technical recommendations align with global priorities and needs. • Conduct technical audits to identify and resolve issues across crawling, indexing, hreflang, rendering, internal linking, and structured data. • Stay ahead of algorithm updates and evolving search behaviors, including AI and multimodal search (AEO, YouTube, TikTok, LLM-based engines). • Educate and influence cross-functional teams on SEO best practices — fostering a data-driven, globally aware search culture. You: • 5–7 years of hands-on experience in SEO, with a strong technical foundation - comfortable discussing crawling, indexing, site speed, structured data, and hreflang implementation. • Expertise in SEO tools like Google Search Console, Screaming Frog, Conductor, SEMRush, or other key industry tools • Experience improving rankings and organic traffic across multi-language, multi-region sites. • Familiarity with working in large, dynamic web environments (marketplaces, UGC platforms, or SaaS). • Experience collaborating with engineering, product, and content teams — and comfortable writing tickets and articulating business impact. • Understanding of AI and generative search (AEO) and its impact on global search visibility. • Clear communicator with the ability to translate complex data and technical insights into actionable strategy. • Agile and curious - thrives on testing, iteration, and scaling learnings across markets. Why you’ll love it here • Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. • Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. • Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. • Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. • Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. • Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. • Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. • Community Engagement: Make a difference through our volunteering program. We live by our core values:impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $118,500 - $177,500 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Lead regulatory governance program development and compliance initiatives, conduct gap analyses, develop policies, advise teams on regulatory requirements, and report to senior leadership. | 3+ years in compliance or risk management roles, strong regulatory interpretation skills, effective communication, independent work capability, and experience with policy and governance frameworks. | Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Senior Regulatory Affairs Governance Analyst to help contribute to the development, implementation, and maturation of the organization’s regulatory governance program, aligning compliance initiatives with evolving regulatory obligations, risk themes, and strategic priorities. You’ll lead projects that shape the internal control environment, support oversight activities, and drive forward policy and governance frameworks. The Job • Shaping and refining compliance frameworks, operating models, and governance structures to support long-term program effectiveness Developing or supporting compliance metrics and reporting to monitor program health, identify gaps, and guide decision-making • Conducting regulatory gap analyses, partnering with stakeholders to assess and document control effectiveness, and developing actionable recommendations to address areas of non-compliance or risk • Leading and supporting policy and framework development by identifying regulatory requirements, coordinating reviews across stakeholders, and maintaining policy governance structures • Advising cross-functional teams on regulatory expectations and internal compliance requirements during the development or enhancement of processes, systems, or products • Designing and delivering compliance training to promote awareness, accountability, and understanding of regulatory obligations and internal standards • Supporting the integrity of resiliency planning through coordination of documentation reviews and participation in testing • Facilitating risk assessments, monitoring remediation plans, and reviewing program implementation to evaluate control design and effectiveness • Preparing and delivering concise, well-structured reports and presentations to senior leadership and key stakeholders on compliance risks, trends, gaps, and remediation efforts • Monitoring and synthesizing changes in the regulatory landscape, translating them into actionable insights and program updates • Managing Second Line responses to regulatory inquiries, audits, and internal reviews by collaborating with business owners to compile documentation and address feedback • Tracking the progress of compliance-related initiatives and providing constructive, risk-based feedback to teammates • Building and maintaining collaborative relationships with internal stakeholders and external partners to promote a strong culture of compliance and proactively identify emerging risks • Providing informal mentorship and support to peers by sharing knowledge, reviewing work, and contributing to team development You • Bring 3+ years of experience in compliance, risk management, or a related governance role, ideally within a Second Line of Defense function • Understand how to interpret regulatory requirements and translate them into clear, actionable guidance • Communicate clearly and confidently, adapting your message for different audiences and levels of technical detail • Are detail-oriented without losing sight of the bigger picture, especially when balancing regulatory expectations with operational realities • Work independently, prioritize effectively, and take ownership of your deliverables • Are energized by building and evolving programs, not just maintaining them • Are comfortable navigating ambiguity and contributing to the development of new policies, frameworks, and documentation • Build strong cross-functional relationships and influence outcomes through thoughtful collaboration • Have experience supporting or working with global teams, and can adapt to different regulatory, cultural, or operational contexts • Take pride in producing high-quality, strategic work that strengthens organizational compliance and enables long-term success Why you’ll love it here • Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. • Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. • Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. • Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. • Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. • Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. • Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. • Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $80,000.00 - $120,000.00 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Lead and mentor a data science team to develop and deploy machine learning models that drive business insights and support strategic goals. | 5+ years in data science with leadership experience, proficiency in Python, R, SQL, machine learning frameworks, and strong communication skills. | Job Title: Manager Data Science Company Overview: GoFundMe is a leading global crowdfunding platform that connects over 150 million people worldwide, empowering them to support each other through meaningful causes. Founded on the principles of community and compassion, GoFundMe leverages cutting-edge technology to make giving accessible and impactful for everyone. Role Overview: As the Manager of Data Science, you will lead a talented team of data scientists to drive data-driven decision-making across the organization. Your role is pivotal in developing innovative analytical solutions that enhance user experience, optimize platform performance, and support GoFundMe’s mission to help people help each other. What You'll Do: - You will lead and mentor a team of data scientists, fostering a collaborative and innovative environment. - You will design and implement advanced machine learning models to improve fraud detection and user engagement. - You will collaborate with cross-functional teams including product, engineering, and marketing to translate business needs into analytical projects. - You will analyze large datasets to uncover trends, insights, and opportunities for growth. - You will develop dashboards and reports to communicate findings to stakeholders effectively. - You will oversee the deployment and monitoring of data science solutions in production. - You will stay current with industry trends and emerging technologies to continuously enhance the data science capabilities. - You will contribute to strategic planning by providing data-driven recommendations. What You Bring: - 5+ years of experience in data science or analytics, with at least 2 years in a leadership role. - Proficiency in Python, R, SQL, and experience with machine learning frameworks such as TensorFlow or PyTorch. - Strong background in statistical analysis, predictive modeling, and data visualization. - Experience working with large-scale data platforms and cloud services like AWS or GCP. - Excellent communication skills with the ability to explain complex data concepts to non-technical stakeholders. - Proven track record of managing and delivering data science projects end-to-end. Bonus Points If You Have: - Experience in the crowdfunding or fintech industry. - Knowledge of A/B testing and experimental design. - Familiarity with big data tools such as Spark or Hadoop. - Advanced degree (Master’s or PhD) in a quantitative field such as Computer Science, Statistics, or Mathematics. What We Offer: - We offer a dynamic and inclusive work environment that values collaboration and innovation. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer flexible work arrangements including remote work options. - We offer opportunities for professional growth and continuous learning. - We offer the chance to make a meaningful impact by helping millions of people worldwide. Ready to Apply? If you are passionate about leveraging data to make a difference and lead a high-performing team, please submit your resume and cover letter through our careers page at www.gofundme.com/careers.

Lead multi-year product vision and strategy, manage all stages of product development, collaborate cross-functionally, and drive product impact at scale. | 10+ years product management experience, MBA, strong leadership and communication skills, experience with product launch and scaling, and ability to work in a hybrid environment in San Francisco. | Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! GoFundMe is seeking a Principal Product Manager who is passionate about our mission to help people help others. This role will be part of the product management team and will ideate, develop and launch products that drive value to millions of people. We value customer obsession, out of the box thinking, grit, positive impatience, and behaviors that earn trust with internal partners and customers alike. We know that a broad range of perspectives and a diverse group of backgrounds and experiences, can help us build the best possible products. This is a hybrid role that requires 3 days per week at the office, and we are therefore only able to consider candidates who are located or willing to relocate to San Francisco, CA. The Job: • Own multi-year vision and strategy for complex product areas with broad company impact and significant visibility into the company leadership, making a meaningful impact in the company and the greater market. • Responsible for all stages of product development and delivery, including: ideation, research, business modeling, technical specifications, building, launching, measuring, optimizing and scaling. Some of the work will focus on brand new products/features and other aspects will include optimization and growth of existing products. • Customer Focus: Be the advocate for our customers and understand the needs of our community to build delightful experiences. • Intuition & Judgement: Break down sophisticated challenges into a clear sequence of actions, make trade-off decisions while balancing the nuances of implementation details and time-to-market needs, and get on board cross-functional teams. • Data-informed decision-making: Use qualitative and quantitative analysis to drive product and go-to-market decisions. • Product Ownership: accountable for product vision, Cost / ROI analysis, strategy, development, and successful execution of new product initiatives and features to drive IMPACT. Lead the team through defining, identifying and tracking appropriate product and business metrics that are aligned with user goals. • Collaboration: Work cross-functionally with engineering, design, data, research, marketing, security, legal, and other teams to build out an amazing product. • Communication: Articulate the problem you’re solving, the vision you are going after, write crisp and clear requirements and communicate the strategy, plan, challenges and constraints to senior management and various collaborators. You: • 10+ years of product management experience, with demonstrated success owning strategic, high-impact product areas at scale. • Have deep experience and a consistent track record in building, launching and scaling successful products across organizations. • Have hands-on experience in go-to-market strategy and delivery, great understanding of customer acquisition via online channels (paid ads, social). You don’t just know how to build great products, but also how to put them in the hands of your customers and scale using product-led-growth, acquisition and retention motions. • Have hands-on experience working closely with customers, analyzing their needs, diving deep into consumer behaviour, industry trends and collaborating with the research teams. • Have an MBA from a leading program, ideally with a focus on technology and/or entrepreneurship • Prior experience in management consulting is a strong plus. • Able to operate independently, multi-task, manage ambiguity and able to perform well at a fast pace and under pressure. • Strong communicator with the ability to bring people together to define a common vision and plan for action, present to senior leadership and drive delivery tracks. • Humility, willingness to listen, collaborate and iterate. Why you’ll love it here • Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. • Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. • Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. • Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. • Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. • Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. • Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. • Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $216,500 - $275,000 + equity + benefits. As this is a hybrid position, the salary range was determined by role, level, and location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.