Global Payments

Manage financial activities related to compensation plans, perform detailed sales reporting and analysis, and lead projects involving sales commissions and financial data. | Bachelor's degree, 8+ years of commissions administration experience, advanced MS Excel skills, experience with large data sets, and familiarity with sales reporting and commission systems. | Summary of this Role Manages the administration of the company's financial strategy. Oversees activities related to the management of funds, securities, and assets of the company. Plans, organizes, and directs financial and accounting activities and policies, including the management of general ledgers, financial planning, fiscal procedures, treasury, cost control, and investment studies and analyses. Provides tax, insurance, earnings, and other reports required by governmental regulations. Reviews, analyzes, and interprets financial and budgetary reports. Directs aspects of accounting operations and the preparation of annual financial forecasts. Oversees the development of financial accounting systems, policy, and procedure required to maintain reporting requirements. What Part Will You Play? • Administer compensation plans for assigned business units. This includes but is not limited to: • Processing commission payments for a subset of commissionable employees at varying frequencies; i.e. monthly, quarterly, or annually • Ensuring all payments and processes adhere to the commissions governance framework • Auditing commission payments • Providing support to the sales teams regarding their commission payments and compensation plans as needed • Work closely with other finance teams, HR, as well as various other departments providing support, analysis, research, and/or guidance related to compensation plans and commission payments • Lead projects and manage other team members as needed • Perform detailed sales reporting and analysis • Perform annual commission compensation planning including but not limited to strategy, analysis, and quota development • Ad hoc projects, analysis, and research as needed What Are We Looking For in This Role? Minimum Qualifications • Bachelor's Degree • 8 years related commissions administration experience • Strong/advanced MS Excel skills • High attention to detail • Skilled in working with large sets of data • Willingness to take on management responsibilities • Sales reporting experience • Deadline driven • Ability to adapt to change • Strong people skills • Experience partnering with other departments • Ability to work independently and as part of a team • Proven ability to lead on projects and tasks • Strong organizational skills • Ability to multitask and manage time effectively • Experience using Xactly Benefits: Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/ At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or (applicable country) on a full-time basis without the need for current or future immigration sponsorship. This role is eligible to be primarily remote within the United States. However, candidates must reside within a reasonable commuting distance to one of our office locations, as occasional on-site presence may be required for team meetings, training sessions, or company events. #LI-Remote

Lead marketing programs to drive growth across financial institutions and partners, including campaign development, event planning, and cross-functional collaboration. | 5+ years in B2B marketing, preferably in payments or financial services, with experience in campaign management, marketing automation, and partner engagement. | Channel Marketing Manager – Financial Institutions & Associations Location: Remote / Hybrid (U.S.) Reports to: Director, Partner & Channel Marketing About the Role We’re looking for an experienced Channel Marketing Manager who thrives at the intersection of strategy, creativity, and execution. In this role, you’ll lead marketing programs that accelerate growth across financial institutions, associations, and other strategic channel partners. You’ll design and launch campaigns that drive measurable partner and merchant acquisition, deepen engagement, and strengthen our presence across key partner ecosystems. You’ll start by supporting the Financial Institution (FI) and Association channels but will also play a pivotal role in shaping initiatives across ISO/Indirect, Agent, and Dealer partner segments as we continue expanding our go-to-market footprint. If you’re energized by the idea of combining B2B marketing strategy with hands-on execution — and want to make an impact inside one of the largest payment technology companies in the world — this role is for you. What You’ll Do • Develop and execute integrated marketing plans for FI and Association partners, driving measurable growth in merchant acquisition, activation, and adoption. • Build and deliver multi-channel campaigns — including email, digital media, content marketing, webinars, and live events — designed to generate qualified leads and marketing-attributed revenue. • Partner closely with the Events team to plan and execute programmatic partner events — including conferences, pop-up branch launches, and association activations — supporting these with pre- and post-event campaigns, lead follow-up strategies, and on-site participation as appropriate. • Collaborate cross-functionally with Business Development, Product, Portfolio Marketing, and Sales to align messaging, optimize channel strategies, and ensure joint success with partners. • Manage co-branded campaigns and enablement initiatives, equipping partners with the tools, content, and creative needed to promote our solutions. • Oversee campaign budgets, performance metrics, and ROI, ensuring programs are efficient, scalable, and tied to measurable results. • Support product launches and solution enhancements with targeted partner and merchant communications that drive adoption and awareness. • Identify new growth opportunities within untapped markets or emerging partner categories, translating insights into actionable programs. • Work with content strategy team on thought-leadership content such as webinars, whitepapers, and industry event activations to elevate our brand with key partner audiences. • Represent marketing in partner and industry discussions, championing our brand and ensuring consistent representation across channels. What You Bring • Bachelor’s degree required in Marketing, Business, Communications, or related field. • 5+ years of B2B marketing experience, ideally within payments, FinTech, or financial services. Experience with financial institutions, associations, or channel/partner marketing strongly preferred. • Proven success developing revenue-driving campaigns aligned to sales and partner goals. • Strong understanding of marketing funnels, campaign attribution, and performance metrics. • Skilled project manager — organized, detail-oriented, and comfortable balancing multiple priorities. • Experience managing marketing budgets, agency relationships, and external vendors. • Proficiency with CRM and marketing automation tools (Salesforce, Marketo preferred). • Excellent communication and presentation skills, with the ability to engage stakeholders and partners at all levels. • Bilingual (English/Spanish) strongly preferred but not required. • Entrepreneurial, strategic, and hands-on — comfortable moving from big-picture planning to execution. • Willingness to travel up to 25% for partner meetings, trade shows, and events. Why Join Us You’ll be part of a collaborative, high-impact marketing team driving growth for a global leader in payment technology. We move fast, work cross-functionally, and celebrate measurable success — all while empowering partners to grow their business through our world-class solutions. If you’re ready to shape the next generation of partner marketing in payments, we’d love to hear from you. At Global Payments our vision is to be “Champions of Inclusion.” We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. We aspire to ensure fair treatment, access, opportunity and advancement for all team members. We believe all team members should be able to bring their true, authentic selves to the workplace and feel accepted, engaged and understood. Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/ Applicants MUST be authorized to work in the U.S. We are unable to sponsor or take over Sponsorship of an Employment and/or Student Visa at this time or any time in the near future for sponsorship. This position is eligible to be considered for remote hiring anywhere in the USA. #LI-Remote

Manage product commercialization strategies, oversee operational readiness and go-to-market plans, and coordinate cross-functional teams to ensure successful product launches. | Requires 10+ years in a similar role, deep industry knowledge of payments or technical background, and experience influencing senior stakeholders in complex organizations. | As our Commercialization Manager your goal is to bring products/services to market, ensuring cross-functional alignment and market readiness. Key components include but are not limited to: Commercial Modeling, Operational Readiness, GTM Standards, Strategic Product Launch, Customer Adoption, Post launch monitoring and optimization. Commercialization Discipline • Build, publish, and manage global commercialization playbooks for prioritized strategic initiatives. • Work with key leaders and stakeholders to establish an appropriate operating and engagement model with each key initiative. • Work with Product and other cross functional teams to ensure the long-term competitiveness of our products and to grow revenue by delivering more value to our customers. • Engage senior leaders in Global Payments as advocates for the commercialization team and its value. • Publish an overall product commercialization strategy for assigned product pillars that supports our product and business goals. • Meet expected KPIs and measures of success for the commercialization initiatives • Manage key governance forums and leaders we are accountable to report to and publish appropriate reporting materials for commercialization initiatives. • Work with key stakeholders across the business to follow operating models that are fundamental to the success of the Commercialization initiatives. • PDLC/Products Ops • BDSG / BTS PMO process • Business Change / Project Mgt Product Growth • Build commercial strategies in line with product strategy for designated product pillar - Embedded/Integrated, Payments and POS & Software, covering both new and existing products. • Build revenue baseline and focus on driving revenue growth through effective product commercialization and sales strategies. (utilising playbook) • Ensure the product meets customer needs and is well-positioned in the market. • High interaction with market research, customer insights, and competitive analysis teams Operational Readiness & GTM Excellence • Utilize commercialization standards for launching products globally across key commercialization areas including sales training, customer support and pricing. • From an operational readiness perspective, ensure products that are launched are fully supported to ensure optimal customer experience from launch • From a GTM perspective, implement a rigorous product launch program with defined launch phase and KPIs for ongoing tracking of product success. Ensure all go-to-market strategies are designed to win market share, grow revenue and drive customer satisfaction. This role requires being able to develop and articulate a compelling approach that will ensure ideal positioning, consistency, and profitability of Global Payments’ Products. COMPETENCIES (KNOWLEDGE / SKILLS or ABILITIES / BEHAVIOR) • Proven strong leadership skills with exceptional communication at all levels. • Forward looking with a holistic approach • Deep understanding of our products, markets and value propositions • Ability to motivate influence others and move toward a common vision or goal • Flexible and adaptable; able to work in ambiguous situations • Resilient and tenacious with a propensity to persevere • Team player and able to work collaboratively with and through others • Acute business acumen and understanding of organizational issues and challenges • Experience with large-scale organizational change efforts and ability to complete analysis that drive business decisions. • Up to date knowledge and experience of program and change management principles, methodologies and tools QUALIFICATIONS • Bachelor’s degree from college or university • MBA preferred but not required • 10+ years of experience in a similar role with strong knowledge of the payments industry and/or a strong technical background. • 10+ years of experience working with business stakeholders within a cross-functional matrix environment. • Ability to engage and influence senior leaders and stakeholders in large, complex, matrix organisations, and deliver results through internal and external virtual teams. • Excellent verbal and written communication and presentation skills - A role model for continuous improvement. • Ability to work independently within a complex and often ambiguous environment, provide fact-based recommendations to stakeholders and to juggle multiple initiatives at once At Global Payments our vision is to be “Champions of Inclusion.” We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. We aspire to ensure fair treatment, access, opportunity and advancement for all team members. We believe all team members should be able to bring their true, authentic selves to the workplace and feel accepted, engaged and understood. Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/ Applicants MUST be authorized to work in the U.S. We are unable to sponsor or take over Sponsorship of an Employment and/or Student Visa at this time or any time in the near future for sponsorship.

Identify and develop strategic partnerships, negotiate contracts, and manage partner relationships to drive growth. | Minimum 8 years of relevant experience, familiarity with CRM systems, experience in financial technology industry, and skills in negotiation and relationship building. | As a Director of Strategic Partnerships, you will be responsible for finding new strategic partnerships within the payroll, payments and ISV ecosystems (ie. CPAs, Financial Institutions, Brokers, etc) and managing the negotiation process for partner agreements. You will maintain intimate knowledge of current and future products to help scope potential partnerships, negotiate contracts, engage and/or develop deep relationships with external parties, assist in deployment execution, and promote growth across a cross-functional team. The successful candidate will have experience hunting new prospective partners and managing a healthy pipeline. • Meet and exceed sales targets and call quotas • Act as representative at trade shows • Conduct C level presentations • Proficient in contract strategy, finance and legal • Maintain partner interaction records and process new partner account documents • Update and maintain accurate data in the CRM system • Build and maintain partner relationships, internal and external • Gain an understanding of product solutions and to conduct a complete demonstration within 60 days of hire • Participate in any/all training and educational activities necessary to fulfill at least the minimum requirements specified in the department’s goals • Practice and comply with all regulations promoting a safe and healthy work environment (i.e. OSHA). • Adhere to privacy; confidential, proprietary company policies and procedures (i.e. HIPAA). • Perform related projects and duties as assigned What Are We Looking For in This Role? Minimum Qualifications • Bachelor's Degree or relevant experience equivalent • Relevant Experience or Degree in: Typical fields include Communication, English, Sales; Combination of relevant training and/ or experience in lieu of degree • Minimum 8 Years Relevant Experience Preferred • Experience in Financial Technology industry • Familiarity with CRM systems and practices What Are Our Desired Skills and Capabilities? • Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Having ownership of a function, account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business, and lead matrix teams on complex projects. Barriers to entry such as technical committee review may exist at this level. • Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups, both internal and external. • Supervision - Acts independently to determine methods and procedures on new or special assignments. • Negotiation Skills - Ability to close a deal • Interpersonal/Communication Skills/Building Relationships - Orchestrate work across internal and external teams • Presentation Skills - Present sales presentation and sales process to clients At Global Payments our vision is to be “Champions of Inclusion.” We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. We aspire to ensure fair treatment, access, opportunity and advancement for all team members. We believe all team members should be able to bring their true, authentic selves to the workplace and feel accepted, engaged and understood. Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/ Applicants MUST be authorized to work in the U.S. We are unable to sponsor or take over Sponsorship of an Employment and/or Student Visa at this time or any time in the near future for sponsorship. This position is eligible to be considered for remote hiring anywhere in the USA. #LI-Remote

Leading and coaching a sales team to achieve revenue goals through field support, prospecting, and client relationship management. | Minimum two years of relevant sales experience, ability to travel extensively, and prospecting skills. | About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business owners—then your expertise will be a perfect fit on our dynamic team here at Global Payments. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can accomplish together. Job Summary Responsible for working alongside our Financial Institution (FI) field reps and partners to secure merchant services accounts with a fast sales cycle. As District Manager, you will report to a Director and guide a team of FI Relationship Managers to successfully hit revenue goals. Activities include hiring and training Financial Institution Reps, field rides with reps, meetings with bank leadership, team communication, and team culture building. Additionally, the FI District Manager will join weekly calls with the FI Director to build culture, strategize and collaborate on how to best serve our partners and teams. Job Duties Your role as a Financial Institutions District Manager is to work shoulder-shoulder with your team of sales all-stars as you maintain and build trust with your FI partnerships. As a District Manager you will play a key leadership role in driving team success by conducting weekly 1:1’s and pipeline reviews with each of your FI Relationship Managers. You will also be running sales coaching meetings and holding your team accountable to achieving quota. You will spend at least 3 days per week in the field with your team, providing hands-on support and guidance. While you are not directly responsible for recruiting, you will contribute to the hiring process. Additionally, you could have the opportunity to sell—focusing on larger, strategic deals within your geographic area. This position combines coaching, accountability and direct sales to drive overall performance and growth. During the training period, your FI Sales Director will accompany you on your initial appointments to train you on our short-cycle sales process using Salesforce and our tablet based boarding platform, Atlas, used for sales presentations, on the spot client financial analysis and paperless contract processing. Additional Responsibilities • Responsible for prospecting new clients into the North America Merchant Services realm • Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas and Salesforce. • Engaging with your assigned FI partner. • Responsible for achieving minimum production requirements, including setting first time appointments, to secure quota • Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date. • Attend & lead weekly team meetings and weekly one-on-one with leader • Additional responsibilities may be assigned as needed Desired Skills & Capabilities • Excellent prospecting, communication, presentation, and networking skills • Works well independently and as part of a team • Incentive-driven sales leader • Professional demeanor and impeccable integrity • High sense of urgency and innate sales talent • Enjoys cold-calling and speaking with people face to face • Knowledge of Financial Institutions industry is a plus Minimum Qualifications • 18 years of age or older • This position requires regular driving to visit client sites, therefore a valid drivers license is necessary • In accordance with state law, a background check will be conducted after a conditional offer of employment • Completion of mandatory drug screening on or near 60th day of employment • Live in area relative to job posting location • Ability to be in the field, a minimum of 75% of the time Preferred Qualifications • High school diploma/GED • At least two years of relevant experience Competencies • Awareness • Driven • Resilient • Respectful • Committedness Benefits Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/ Compensation Ready to grow your career and your paycheck? Here’s the breakdown • Base Salary: $70,000 • Residual Income: Keep earning from your hard work • Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals. Annual On-Target Earnings (OTE): $150,000+ Your total compensation will depend on your skills, performance, and location. Let’s build your future together – Apply now! Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments is an equal opportunity employer. Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Manage client portfolios by identifying revenue opportunities, conducting face-to-face and phone sales meetings, maintaining CRM records, and building knowledge of merchant payment products. | Minimum 2 years relevant B2B sales experience, valid driver's license, ability to conduct face-to-face meetings, and knowledge of the merchant payment industry. | Summary of This Role Responsible for selling merchant services offerings to businesses. Activities include pricing, customer segmentation, customer presentations, account sign-up and activation, and account management. Primarily field sales to area businesses; depending on scale, some business may be conducted over the phone. What Part Will You Play? • Manages a portfolio of clients for the company. Identifies revenue opportunities and prospective clients within assigned territories through face to face meetings, telephone communications, marketing programs, and other activities as needed. Conducts face to face meetings with prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline. Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels. Responds to customer requests for information and gives online presentations. Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship. Manages client relationships and expectations during the sales cycle. • Maintains existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently SalesForce.com. Keeps management informed of all activity, including timely preparation of reports. • Continuously builds and develops knowledge of current product/service portfolio as well as changes and developments within the payments industry, to remain up-to-date. What Are We Looking For in This Role? Minimum Qualifications • 18 years of age or older • Valid Driver’s License • Successful completion of pre-employment background check • Completion of mandatory drug screening on or near 60th day of employment • Must live in area relative to job posting location Preferred Qualifications • Typically Minimum 2 Years Relevant Exp • B2B sales experience, cold calling sales experience, demonstrated successful performance in previous sales job What Are Our Desired Skills and Capabilities? • Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues. • Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. • Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments. • Industry Knowledge - Expert knowledge of the merchant payment industry • Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues • Communication - Effective listener and communicator who is able to establish long lasting customer relationships Compensation • Commission Only • A first-year professional may expect an average of $90,000 - $105,000+ if you are in the top 25% in the form of uncapped weekly commissions, lifetime residuals, and portfolio equity. • Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/ #LI-LH1 #LI-Hybrid

Manage client relationships for TouchNet products, ensure service quality and operational performance, coordinate issue resolution, support client business reviews, and drive client growth and retention. | Bachelor's degree, 5+ years relevant experience in university ITS or campus finance, client-facing experience, knowledge of higher education technology and payment systems, strong communication and organizational skills, and ability to travel. | TouchNet unifies campuswide payments and ID management software solutions for more than 1,000 colleges and universities worldwide. Institutions of higher learning rely on TouchNet to integrate and secure payments, permissions, and other related business transactions for a comprehensive, actionable view campuswide. Bring your expertise and join our growing team to help simplify the business of higher education. We are looking for a TouchNet product power user to join us as a Client Success Manager, to train, support, and help our clients be more successful while using our TouchNet products! As our Client Success Manager, you will plan and oversee TouchNet products and services for a designated client or group of clients. Ensure quality service and operational performance within the parameters of program and delivery standards. Develop client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Act as single point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborate with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. What Part Will You Play? • Is responsible and accountable for totality of client relationship for assigned accounts; all Global Payments products and services including TMS, Value Added Products (VAPs), and Core across all platforms including Commercial, Consumer and Debit. • Participates in and ensures the appropriate support and service activities are provided for company products and services for clients of varying sizes. Is responsible for ensuring tactical initiatives are implemented successfully. On call 24 hours a day, 7 days a week, and responds appropriately to ensure Global Payments support groups respond and react accordingly and with empathy to the client impact. Update client business groups as necessary during and after severity one incidents. Required to carry a cell phone and travel to client site(s) as necessary. (Client Management) • Supports the client by acting as the voice of the customer, identifying product support and development needs and communicating needs internally. (Client Management) • Maintains long-term relationships with clients. Ensures understanding of the client business and product installations to identify service needs, plan service delivery, and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Identifies new product services based on strategic direction of the client's business. (Client Management) • Acts as a single point of client contact to coordinate resolution of service incidents and escalation of technical issues and escalates issues that pose substantial regulatory or financial impacts to leadership. (Client Management) • Provides quality service and operational performance within the parameters of the client's projects and service delivery standards. (Client Management) • For the North America segment, supports the Client Business Review and acts as an advocate for the client. Aligns client's needs with internal solutions. Conducts the complete setup and preparation for the client review, including collecting reporting from other areas, generating certain types of reporting, and understanding the output from that reporting. Assists with presenting specified sections of this information to the client with the intent to improve the client's business. For the International Segment, owns the organization and delivery of client business reviews. Aligns client's needs with internal solutions. Manages the complete setup and preparation for the client review, monthly and/or quarterly and annual Executive reviews, including collecting reporting from other areas, generating certain types of reporting, and understanding the output from that reporting. Manages the implementation, execution and follow up of actions associated to monthly/quarterly balanced scorecards and Global Payments Inc. client survey. Assists with presenting specified sections of this information to the client with the intent to improve the client's business. (Client Management) • For the North America segment, is accountable for invoice accuracy, including research and dispute resolution and understands the financial and compliance impacts of client support. Consistently analyzes and monitors the client's processing environment to identify and implement strategies for operational efficiency and cost savings. For the International segment, ensures the accurate and timely forecasting of all revenue and lines, on a monthly and quarterly reporting basis for assigned accounts. Validates monthly billing to the client ensuring accuracy and timely issuance of invoices. Ensures client stays current with no bad debt. Accountable for the negotiation and settlement of any direct loss claims or billing disputes for assigned accounts. (Client Management) • For the International segment, has revenue targets for new and existing accounts. Identifies and owns the successful closure of cross sell opportunities of Global Payments and partner products and services to extend Global Payments revenues and footprint with the clients to meet individual account revenue and strategic growth targets as set by your manager. Creates business case for Executive approval. Tracks and Reports Performance. Is accountable for the profitability of new commercial deals; achieve agreed revenue and margin targets and adhere to them whilst adopting a Senior Executive exception approval process. (Client Growth) • For the International segment, develops an Account Plan and Contact Plans; Fully understands the client organization and strategy to enable Global Payments to engage and navigate throughout the enterprise. Defines relevant propositions for each client and qualify opportunities to ensure high probability of win and successful delivery. Is accountable for the profitability of the client; achieve agreed revenue targets. (Client Growth) • Supports the renewal of client contracts and addenda to agreed retention, deal parameters, and financial and commercial points for assigned accounts. Receives support from legal and other key stakeholders for areas outside of the Relationship Management’s area of expertise. (Client Growth) • Manages sales support resources and work with internal stakeholders to create and deliver propositions. (Client Growth) • Stays abreast of industry trends, regulations and competitive products in order to strategically identify and target sales opportunities. (Client Growth) • For the International segment, implements creative strategies and work with SMEs and other RM’s to seek new client solutions where appropriate. Works to develop initiatives to improve communications, processes and workflow with clients and within Global Payments to create and maintain positive relationships. Delivers reports that provide revenue projection, product penetration rates and sales forecasts for senior executive management. (Client Growth) • For the North America segment, maintains customer profile of client's architecture and processing environment, product matrix, and custom processes to track client interactions. (Client Management) What Are We Looking For in This Role? • Bachelor's Degree • Relevant Experience or Degree in: Degree in Finance, Marketing, Business, etc.; Combination of relevant training and/ or experience in lieu of degree • Typically Minimum 5 Years Relevant Experience in University ITS and/or Campus Finance • Experience in client facing roles and/or higher education industry. What Are Our Desired Skills and Capabilities? • Strong knowledge higher education technology space where commerce takes place • Knowledge of the campus ID card, ecommerce, or payment industry is desired • Working knowledge with Touchnet products in these areas • Working knowledge of Student Information Systems (Ellucian (Banner/Colleague, Peoplesoft, Workday, Anthology, etc) • Prefer work experience as a technical liaison between ITS and the finance office role at a University • Must be able to articulate value propositions and product positioning to both business and technical users • Must possess strong presentation skills and be able to communicate professionally verbally and in written format • Must be analytical, organized, and able to identify and eliminate sales obstacles to close new business • Well organized, with attention to detail and able to multitask • Strong PC skills • Must be able to travel as needed • Focused on achieving defined results, and exceeding goals and objectives. • Ability to work with a diverse team in a fast-paced environment. • Enthusiasm and the ability to thrive in an atmosphere of constant change. • Excellent computer skills (Salesforce, Google G Suite, Microsoft Office, inclusive of Word, Excel, PowerPoint). Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/ This position is eligible to be considered for remote hiring anywhere in the USA. #LI-Remote Global Payments Inc. is an equal opportunity employer. $69,000 The above represents the expected base salary for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Write and maintain SQL queries, analyze and translate data for business decisions, create visual data representations, perform statistical analysis, and support BI projects. | Bachelor's degree or equivalent experience, 6+ years as Data Analyst or similar, strong SQL and data visualization skills, ability to analyze complex data sets and communicate findings effectively. | Senior Data Analyst Job Requisition Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. The Sr. Data Analyst will be primarily responsible for supporting the leaders of Global Payments finance and operations teams with business process improvement, data analysis, and developing business intelligence (BI) tools. The Sr. Data Analyst will work to gather, analyze, and translate data that has been collected regarding Global Payments initiatives and production into a format to enable better business decisions. Primary Responsibilities/Objectives: • The position will be responsible for writing and maintaining SQL queries to support multiple BI projects. • Coordinate with leadership team to identify critical data to capture and report on • Consolidate and summarize data for business decision making and continuous improvements • Create graphical representations of data/analysis for easy consumption • Perform statistical analysis (correlation, regression, or time series analysis) • Inspect and cleanse data for accuracy and quality • Some data ETL/ELT responsibilities as needed • Other responsibilities as assigned Core Competencies: • Strong understanding of reporting requirements and structural hierarchies for reporting in a collaborative environment. Query, analyze and transform complex data sets to optimize dashboard flexibility and performance. • Rationalize and identify use cases for developing data visualization, including identifying different personas for each use case. • The Sr. Data Analyst will work with large amounts of data: facts, figures, and number crunching. The candidate will need to see through the data and analyze it to find conclusions. One needs to be strong in logic and mathematics. • Communication Skills: Sr. Data Analyst will be expected to present their findings or translate the data into an understandable document. This candidate will need to write and speak clearly, easily communicating complex ideas. Needs to possess the ability to work in a team environment as well as individually. • Critical Thinking: Sr. Data Analyst must look at the numbers, trends, and data and come to conclusions based on the findings. • Presentation Skills: Ability to organize data and supporting information into visual representations that allow consumers to easily dissect and make decisions based on data provided. • Attention to Detail: Data is precise. Data analysts have to make sure they are vigilant in their analysis to come to correct conclusions. Must make every effort not to only meet but also preempt customer needs. Strong experience with hands-on building and deploying MicroStrategy, Tableau, PowerBI or Spotfire data visualizations and dashboards • Strong understanding of data visualization concepts. Thoughtfully connects these concept business metrics and KPIs to achieve business goals. • Experience in relational database concepts with a solid knowledge of SQL Server or similar Education/Experience: • Position requires knowledge typically associated with a Bachelor’s Degree in Computer Science, MIS, Economics, Business, Mathematics, Statistics, related technical field, or equivalent work experience • 6+ years of applicable experience as a Data Analyst or similar role • Understanding of the Bankcard Industry or Commission Based Sales is a plus Preferred Qualities: • Motivated self-starter • Detail oriented • Cautious • Consistent • Tenacious • Ability to manage a project • Approachable and willing to offer helpful solutions • Ability to search relentlessly for better solutions Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

Design, develop, and deliver technical training programs and certification paths for customers and internal teams, collaborating cross-functionally and providing mentorship. | Bachelor's degree or equivalent, 5+ years client-facing training experience, strong virtual training skills, curriculum development, and excellent communication. | Summary of This Role: The Senior Technical Trainer is responsible for delivering high-quality training programs for customers and internal teams on our restaurant technology solutions. This role designs curriculum, develops certification paths, and facilitates engaging live and virtual training experiences. Working cross-departmentally with product managers, developers, and support teams, the trainer ensures content accuracy, brand alignment, and relevance to evolving customer needs. This role is organized within the Product Management team and reports to the Director of Product Education. What Part Will You Play? • Analyze existing product management artifacts for new product training opportunities, new feature webinars, and ongoing one to one and one to many customer training sessions. • Collaborate with Subject Matter Experts (SMEs) to maintain accurate and up-to-date content, including leading “train the trainer” sessions. • Design, develop, and deliver instructor-led and virtual training programs for customers and internal audiences, including restaurant managers, administrators, resellers, and support teams. • Host weekly and monthly product training sessions and new feature webinars in alignment with software releases. • Craft curriculum, certification programs, and learning paths tailored to different user roles and expertise levels. • Produce asynchronous video content, microlearning modules, and other resources for Learning Management Systems (LMS). • Gather and analyze customer feedback to refine training materials and support product enhancements. • Ensure all training materials reflect company voice, brand standards, and messaging. • Provide mentorship and guidance to other team members as needed, supporting team excellence. Minimum Qualifications • Bachelor's Degree or equivalent experience in Education, Instructional Design, Adult Learning, Technical Support, or relevant field. • 5+ Years relevant experience in client-facing roles. • Strong skills in conducting virtual instructor-led training (Zoom, Teams, GoToWebinar, etc). • Proven ability to develop curriculum and training programs for technical products. • Excellent written, verbal, and presentation skills with a customer-centric approach. • Experience conducting virtual instructor led training sessions via Zoom, Meet, Teams, GoToWebinar, or similar. Preferred Qualifications • Experience with restaurant software systems and/or operations. • Familiarity with LMS platforms, Adobe Creative Cloud, and video editing tools. • Background in SAAS, IT, or software support • Certifications in adult learning or instructional design (e.g. ATD, CPTM). Skills and Capabilities • Knowledge - having wide-ranging experience, uses professional concepts and company objectives to resolve moderately complex issues in creative and effective ways. • Adaptability - connect with diverse customer audiences and work proactively in a fast-paced, evolving environment. • Job Complexity - Maintain ownership of a sub-function, apply knowledge to meet goals, maintain relationships, and propose opportunities to improve processes and business functions. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. • Supervision - Determine methods and procedures on new assignments and occasionally coordinate activities of other team members Benefits: Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/ This role is eligible to be primarily remote within the United States. However, candidates must reside within a reasonable commuting distance to one of our office locations, as occasional on-site presence may be required for team meetings, training sessions, or company events. #LI-Remote

Lead global marketing automation strategy and operations, manage a global team, oversee platform migrations, optimize email and lifecycle campaigns, and deliver executive reporting. | 10+ years in digital marketing operations, 7+ years managing global teams and vendor relationships, deep expertise in Marketo, HubSpot, Pardot, Salesforce CRM, and experience with platform migrations and campaign optimization. | Role Overview: The Sr. Director of Global Marketing Automation leads the lifecycle marketing operations and marketing automation function, overseeing strategy, execution, and optimization across multiple platforms including Adobe Marketo Engage, HubSpot, and Salesforce Pardot. In this role, the Sr. Director is responsible for ensuring that marketing automation drives pipeline growth, supports global campaign execution, and delivers personalized, data-driven customer experiences at scale. The role resides within the global Shared Services team of Global Payments Merchant Marketing. This leader will work closely with our Line of Business marketers, Product Marketing, Marketing Analytics, Campaign Operations and Digital Operations teams to plan and execute improved customer experience and revenue outcomes. Key Responsibilities: • Manages a global team of marketing automation specialists, enabling campaign execution across multiple regions and business units. • Support our global line of business marketing teams with the consolidation and migration to upgraded marketing automation platforms that connect to multiple CRMs. • Oversees day-to-day operations and long-term strategy for Marketo, HubSpot, and Pardot, ensuring consistency, scalability, and system governance. • Leads the development and execution of email automation programs, including lifecycle campaigns, transactional emails, and audience re-engagement initiatives. • Owns and optimizes audience segmentation, dynamic personalization, and email asset tagging frameworks to ensure accurate targeting and performance tracking. • Develops and maintains lead scoring models, nurture workflows, and fit-based segmentation strategies in alignment with sales and revenue operations. • Partners with CRM, sales operations, and data teams to ensure synchronized data flows, clean CRM integration, and reporting integrity. • Maintains global standards for naming conventions, tagging taxonomy, and campaign architecture to support attribution and insights. • Ensures compliance with privacy regulations (e.g., GDPR, CAN-SPAM) and internal governance around data use and email communications. • Provides performance insights, operational KPIs, and recommendations to executive stakeholders to support growth and campaign optimization. • Evaluates emerging technologies and continuously improves the marketing automation tech stack and processes. • Create financial business case and manage improvements of both the technology, leveraging AI, as well as the design experience. • Proactively manage our software and development vendors, seeking to optimize automation and results through AI, and ensuring effective ROI for operations. Core Skills & Experience: • 10+ years of experience in digital operations for multi-channel campaigns execution and measurement globally. • 7+ years of driving improved customer engagement and revenue through acquisition, retention and cross sell marketing automation programs. • Deep platform expertise in Adobe Marketo Engage, HubSpot, Pardot, and strong understanding of Salesforce CRM. • 7+ years of experience managing a global team, including offshore resources to scale the automation capabilities. • 7+ years of vendor management, budgeting, business case development and optimization of partner relationships in the marketing automation space. • 5+ years of experience in building and/or migrating a business line from one platform to a new platform, including improving governance, contact database, landing page and campaign performance. • Proven ability to scale and manage global lead nurture programs and lifecycle marketing across business units and geographies. • Strong background in email marketing best practices, deliverability, personalization, and performance optimization. • Demonstrated success in developing and evolving lead scoring, qualification models, and customer journey automation. • Excellent cross-functional leadership, project management, and stakeholder communication skills. • Experience in campaign attribution modeling, marketing analytics, and executive-level reporting. • Adept in managing complex system integrations, process documentation, and change management. • Highly collaborative, consultative with strong written and verbal communication skills to educate stakeholders and senior management on our automation improvements and revenue drivers.