FS Builder Resources

Manage customer inquiries, order processing, scheduling, and maintain accurate records while resolving customer issues. | High school diploma or college degree with 1-3 years customer service experience and proficiency in Microsoft Office, especially Excel. | PROJECT COORDINATOR - PREMIER STAIR & DOOR Flooring Services and our affiliated entities has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business.   SUMMARY: If you are a people person who enjoys working in a fast-paced environment this is a great opportunity for you. As Project Coordinator, you will work as a customer liaison to provide excellent customer service in a professional, efficient, and timely manner.   OVERVIEW OF YOUR DAILY TASKS:  * Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations * Complaints and scheduling of deliveries and installations, and providing customer follow-up * Initiate telephone calls to customers to confirm and specify details on sales orders * Codes and inputs customer orders, pricing information and additional data into the computer system * Creates sales tickets for builders * Research credits, returns, and late payments as needed; Complies with Company’s attendance policy by maintaining regular and predictable attendance SKILLS/EXPERIENCE TO HELP YOU SUCCEED IN THIS ROLE: * 1-3 years of customer service experience preferred. * High School Diploma/GED/College required. * Knowledge of Microsoft office, excel. * Excellent communication and interpersonal skills. * Positive attitude and drive to succeed. BENEFITS OF WORKING WITH OUR TEAM: * Medical, Dental and Vision coverage * 401K * Paid Holidays * Vacation and Personal Time * Employee appreciation events “Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.”   *This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.