Front Row

Manage territory sales, build customer/vendor relationships, perform category reviews, and support promotional activities. | Minimum 2-3 years in sales or marketing, proficiency in CRM systems, and experience in distribution or industrial accounts. | Regional Sales Representative The Regional Sales Representative is responsible for driving sales growth and strengthening customer and vendor relationships across an assigned territory within distribution and industrial accounts. This role executes territory plans, delivers consultative selling, performs category reviews, improves product placement, supports promotional execution, and provides customer training. The RSR maintains disciplined CRM activity in Salesforce/Odoo and provides competitive, pricing, and market insights to internal stakeholders and vendor partners. DUTIES AND RESPONSIBILITIES Territory & Account Ownership • Own an assigned territory and execute a territory sales plan to achieve growth goals and defined KPIs. • Build and maintain strong relationships with key distribution and industrial accounts; expand footprint through new item placement, assortment improvements, and promotional alignment. • Identify and pursue growth opportunities within existing accounts and targeted prospects through structured outreach, on-site visits, and follow-up. Consultative Selling, Category Reviews & Execution • Perform category reviews and analysis of current product lines to identify and present marketing and sales opportunities. • Meet with customers to present product recommendations, secure new product placement and promotions, and provide solutions to customer needs. • Analyze sales results and adjust sales strategies and territory plans to drive sustained portfolio growth. Vendor Partnership & Communication • Build collaborative relationships with vendor partners, customers, and internal leadership; align on objectives and communicate results and opportunities. • Track and communicate sales activities, customer feedback, and open opportunities to vendor partners and leadership. Training, Enablement & Customer Support • Identify accounts requiring training; create and communicate action plans and deliver training to improve adoption and results. • Provide responsive, best-in-class customer support and serve as a trusted resource for product and portfolio guidance. Market Intelligence & Competitive Insights • Monitor competitive pricing, product placement, and regional activity; provide actionable insights to leadership and vendor partners. • Capture voice-of-customer insights (objections, product gaps, emerging needs) and share with internal stakeholders to support portfolio and go-to-market improvements. CRM Discipline • Ensure customer and account information is accurately entered and maintained in Salesforce/Odoo. • Maintain timely CRM updates for customer interactions, opportunities, and next steps to support forecasting, visibility, and accountability. Trade Shows & Team Collaboration • Travel to and support industry trade shows including preparation, setup, onsite execution, and follow-up, with a focus on relationship-building and brand awareness. • Collaborate closely with the Distribution & Industrial team and the broader Regional Sales organization to support coverage, shared learning, and sales growth. • Perform other duties as assigned by the National Field Sales Manager and leadership. QUALIFICATIONS • High school diploma/GED and 2-3 years of experience in sales, marketing, or product representation. • Demonstrated ability to meet or exceed individual and company sales goals. • Self-starter with the ability to work independently and collaboratively with teams, vendor partners, and leadership. • Strong organizational and time management skills with the ability to manage multiple priorities. • Strong customer service mindset with analytical and problem-solving capabilities. • Proficiency in Microsoft Office and ability to become proficient in Salesforce and other systems/tools. • Ability to perform essential job functions with or without reasonable accommodation. • Experience calling on distribution, industrial, or strategic account customers in the home improvement/hardware ecosystem (e.g., distributor branches, industrial supply, multi-location accounts). • Experience presenting category reviews, line reviews, and assortment recommendations to customers. • Experience with CRM activity tracking and pipeline hygiene. PHYSICAL DEMANDS AND WORKING CONDITIONS  The noise level of the environment is usually moderate. The Regional Sales Representative is expected to travel a minimum of 50% of the time. The remaining 50% of the time the RSR is expected to work in the home office and/or remotely. Overnight travel is required. BENEFITS Comprehensive Health, Dental, and Vision Plans: • Front Row contributes 75% to employee health premiums and 50% to dependent premiums. 401(k) Retirement Plan: • Enjoy the benefits of a 401(k)-retirement plan with 3% company matching contribution and vesting after 1 year. Frontloaded Sick & Safe Time and PTO: • Each year Paid Time Off and Employee Sick and Safe Time is frontloaded so you can plan for a healthy work-life balance. Health Savings and Flexible Spending Accounts: • Access to health savings accounts (HSA) and flexible spending accounts (FSA) for managing healthcare expenses efficiently. Employer-Paid STD and LTD: • Employer-paid short-term disability (STD) and long-term disability (LTD) coverage for financial security in case of unforeseen circumstances. ABOUT FRONT ROW Join Front Row, where inspiring leaders empower our team, recognizing their vital role in our success. We embrace innovation, tackle challenges together, and celebrate every achievement. With a strong focus on career growth, we provide the resources and guidance to help you excel. Committed to diversity and inclusivity, we value unique perspectives and welcome candidates from all backgrounds. At Front Row, everyone has the opportunity to thrive.

Lead Amazon SEO strategy, manage a team of specialists, and leverage analytics and AI tools to optimize content and discoverability. | Requires 3+ years in Amazon SEO or eCommerce strategy, proficiency with analytics tools, team management experience, and AI tool integration skills. | Front Row is seeking a Marketplace Optimization Manager to drive best-in-class SEO strategy and performance across Amazon. This role is ideal for a confident, analytical, and forward-thinking leader who excels at the intersection of retail media, content optimization, and AI innovation. You will lead organic optimization strategy for several of our top beauty and wellness clients, guiding the execution of impactful SEO initiatives that drive discoverability and conversion. As a player-coach, you’ll also manage a pod of 2–3 SEO specialists providing mentorship, strategic direction, and fostering a culture of curiosity and excellence. This is a high-visibility role suited for someone who can think strategically, communicate with confidence, and transform data-driven insights into actionable growth strategies. Role Responsibilities: Lead SEO Strategy: Own and evolve the Amazon SEO strategy for a portfolio of high-profile beauty and wellness brands, driving visibility, keyword ranking, and conversion growth. Team Leadership: Manage and mentor a pod of 2–3 SEO specialists, providing guidance, feedback, and professional development. Optimization Execution: Oversee and contribute to the creation of SEO-optimized content across PDPs, A+ content, brand stores, and storefronts—ensuring alignment with brand voice and best practices. Cross-Functional Collaboration: Partner closely with creative, data, brand, and tech teams to align Amazon SEO strategy with broader eCommerce and content initiatives. Performance Analysis: Leverage analytics and market insights to evaluate performance, identify optimization opportunities, and inform ongoing strategy. Innovation & AI Integration: Champion the integration of generative AI tools (such as ChatGPT) to streamline content creation, analysis, and reporting workflows. Competitive Intelligence: Monitor search dynamics, category trends, and consumer behavior to proactively identify opportunities for growth and differentiation. Requirements 3+ years of experience in Amazon strategy, SEO, or eCommerce strategy, ideally within beauty, wellness, or consumer goods Deep understanding of Amazon SEO, including keyword hierarchy, CTR and conversion levers, and competitive intelligence Proficiency with Seller Central and analytics platforms such as Helium10, DataDive, or similar tools Experience mentoring or managing direct reports, with a collaborative and empowering leadership style Proven experience creating or overseeing SEO-optimized content with exceptional writing and editing skills Strong analytical mindset with the ability to translate data into actionable insights and measurable outcomes Excellent verbal and written communication skills, with confidence presenting to internal teams and senior stakeholders Hands-on experience leveraging generative AI tools (e.g., ChatGPT) to enhance efficiency and output quality Strong project management skills, with a track record of driving initiatives from concept to execution Health, dental, and vision PTO Summer Fridays Wellness and commuter benefits Work with a fun, consultative team of experts Location - headquartered in SoHo, New York City with offices in San Diego, Hamburg and Bratislava SALARY - $115,000-$125,000 + bonus

Own and execute product roadmaps, lead agile ceremonies, collaborate cross-functionally to enhance ecommerce platform capabilities, and drive business outcomes. | 3+ years product management experience in ecommerce or SaaS, strong agile leadership, analytical skills, API and automation knowledge, and excellent communication. | At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute, and scale brands on a global level. Our expertise spans all aspects of ecommerce, ensuring brands have the hands-on support, niche knowledge, and first-access they need to win in the world’s most competitive commerce markets. We operate with a 360-degree perspective—sharing knowledge, leveraging data, and creating efficiencies to drive sustained growth. We thrive on the exchange of energy between brands and audiences, and we’ve made it our mission to expand every brand’s market share and heart share. Because we believe every transaction has the potential to be transformational. We leverage data-driven insights from Catapult, our proprietary technology, and our deep understanding of marketplaces like Amazon, Walmart.com, and TikTok Shop to craft strategies unique to each brand. We ensure pricing and channel strategies are protected at every lifecycle stage and in any global market. A first-principle-driven, strategic, and execution-focused Product Manager is needed to drive the development and scaling of our e-commerce platform, Catapult. In this high-impact role, you will own product roadmaps, innovate upon and optimize platform capabilities, and collaborate cross-functionally to enhance automation, performance, and user experience. You will work closely with engineering, UX, insights, and business leaders to shape the future of our e-commerce technology stack and drive tangible business outcomes while owning and leading agile methodology-based ceremonies and development processes Responsibilities Own and execute the product roadmap for your assigned modules in Catapult, driving enhancements in automation, analytics, and marketplace integrations. Lead the advancement of platform capabilities and internal systems, ensuring optimized workflows for product visibility and data accuracy. Lead and own agile ceremonies, including sprint planning, backlog grooming, and retrospectives, ensuring efficient prioritization and execution of tickets for the development team. Collaborate with engineers, finance, operations, and leadership to ensure our technology meets business objectives. Communicate strategies and insights effectively to multiple stakeholders, driving alignment on product priorities and investments. Stay ahead of industry trends, competitor advancements, and emerging ecommerce technologies to inform product innovation. Lead with an entrepreneurial spirit, proactively identifying opportunities, and fostering generous collaboration across teams to develop innovative, high-impact solutions. 3+ years of product management experience, preferably in ecommerce, marketplaces, or SaaS platforms. A strong understanding of fulfillment operations, 3PLs, and finance. Experience leading agile methodologies, including backlog management, ticket prioritization, and facilitating ceremonies such as sprint planning and retrospectives. Strong analytical skills with experience in data-driven decision-making. Exceptional communication skills with the ability to influence cross-functional teams and leadership. Experience managing complex technical products, from ideation to execution, with a deep understanding of APIs, integrations, and automation. A proactive and problem-solving mindset, with the ability to thrive in a fast-paced and dynamic environment. Health, dental, and vision PTO Summer Fridays Wellness and commuter benefits Work with a fun, consultative team of experts Location - headquartered in SoHo, New York City with offices in San Diego, Hamburg and Bratislava Salary $95,000 - $135,000

Lead brand strategy development, client collaboration, market analysis, and team workflow optimization to drive brand positioning and campaign success. | 5+ years in brand, campaign, or social strategy with agency experience, strong client management, excellent communication, and a relevant bachelor's degree. | At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We’re continually cultivating functional areas of expertise and retaining the highest caliber of talent — while sharing knowledge and data, creating efficiencies, and looking at every aspect of our client’s business from a 360 perspective. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world’s most competitive commerce markets and make each of our six capabilities the first to act on the next big things.We live for the exchange of energy between brands and audiences, you should too, and we’ve made it our mission to expand every brand’s market share and heart share. Because we believe every transaction has the potential to be transformational. About the team this role lives within: We do strategy differently. We aren’t just a department, we’re a small team that serves as the “glue” between all major disciplines within the agency. At the intersection of strategy, campaign creative, and go-to-market, we partner with visionary founders and teams to create category-defining brands that foster real connections with people. Through emotional narratives, captivating brand identities, engaging campaigns, and viral social content, we drive meaningful change in the ever-evolving beauty and wellness landscape. We lead with insight, instinct, and heart redefining the role of brands in the global marketplace—adding value for all. Role Overview: As the Associate Director, Strategy at Front Row's Strategy team, you will be a key partner for the VP of Strategy, together responsible for driving the success of top-tier beauty and wellness brand partnerships. Your role will involve providing strategic guidance to clients, internal teams, and industry partners to position Front Row as an industry leader. You will play a pivotal role in developing and executing brand positioning, messaging strategies, campaigns, and social strategies that resonate with audiences, ultimately driving market share and heart share for our clients. Our ideal candidate has experience in brand strategy, campaign strategy, and/or social strategy and a willingness to learn the other disciplines. Role Responsibilities: Strategic Development: Collaborate with VP of Strategy & lead day-to-day development of comprehensive brand strategies for clients, encompassing brand evolution, brand and product architecture, campaign and messaging strategies, and social media strategies. Articulate brand positioning in alignment with client objectives and prevailing market trends. Own the creation of compelling and distinctive key messaging for client brands. Develop supportive messaging that reinforces brand positioning and effectively engages customers. Collaborate with creative teams to bring brand campaigns to life, ensuring alignment with strategic objectives. Collaborate with the digital growth team to lay the foundation for engaging social campaigns. Research and Discovery with a strong comfortability with data and desire for human insight/understanding Conduct meticulous research to gain in-depth knowledge of client industries, target audiences, and competitive landscapes. Apply research insights to inform and enhance brand strategy and messaging. Stay current with market trends and emerging opportunities to drive innovative brand solutions. Client Collaboration: Engage closely with clients to comprehend their goals, provide strategic guidance, and ensure alignment with their vision. Cultivate enduring client relationships as a strategic partner and trusted advisor. Ensure that brand strategies not only meet but surpass client expectations Foster a creative and innovative team culture that facilitates the successful execution of brand strategies. Promote collaboration and knowledge-sharing within the team. Market Analysis And Optimization: Stay abreast of industry trends, market dynamics, and emerging opportunities. Establish metrics and KPIs driven by data insights to evaluate the effectiveness of brand strategies and campaigns. Continuously refine and enhance brand strategies based on performance metrics and feedback. Department Workflow: Collaborate with the operations team to document and optimize internal workflows pertaining to brand strategy. Establish clear workflow for multiple projects phasing through the team seamlessly in partnership with operations and client service teams. Presentation & Storytelling: Cultivate robust relationships as a strategic client partner and advisor to top-tier accounts and partnerships. Excel in confident presenting and good storytelling of the strategic narrative Bachelor's degree in a related field; a Master's degree in business, marketing, or a related discipline is a plus. Minimum of 5 years of experience in brand strategy, campaign, and/or social strategy with a track record of successful brand positioning and messaging for leading brands. Proven experience in a growing role within a branding or marketing agency, with a strong focus on beauty brands. Exceptional client relationship management skills. Deep knowledge of brand strategy, development, and marketing. Strong analytical and problem-solving abilities to address complex strategic challenges. Excellent communication and presentation skills, both written and verbal. Ability to adapt to changing industry trends and market dynamics. Willingness to accept feedback and be flexible on a small, but mighty team. A strategic thinker with a passion for challenging the status quo and driving transformative change in the branding industry. PTO Medical, Vision, and Dental Insurance Benefits 401k Hybrid working schedule (remote + in-office options) Strong preference New York/East Coast SALARY RANGE - $130-160K