20 open positions available
Perform installation, maintenance, and technical support for equipment at client sites while managing documentation and compliance. | 4-6 years experience, valid driver's license, and at least high school diploma with preference for associate or bachelor's degree. | PURPOSE AND SCOPE: The Field Service Technician performs client-site installation, service and maintenance on company manufactured and/or distributed equipment within the assigned regional area(s). The incumbent provides technical support in the diagnosis of operational and/or technical issues of applicable equipment. The Field Service Technician performs all responsibilities in compliance with company policies and procedures intended to meet health and safety, compliance and regulatory guidelines. PRINCIPAL DUTIES AND RESPONSIBILITIES: Performs all assigned equipment installation, service and/or maintenance in compliance with company policies and procedures. Provides high level technical in-service support for cross-divisional teams and/or customers as requested. Handles various confidential patient and/or health information in compliance with company policies and procedures, HIPAA, and other regulatory requirements. Ensures data accuracy and integrity within applicable systems throughout the documentation process of all completed services performed. Processes applicable documentation and corresponding parts in compliance with company policies and procedures on a routine basis. Maintains field service inventory in compliance with management recommendations; ensuring accountability for the usage and/or dispersal of assigned inventory. Maintains assigned company vehicle, credit card(s) and other business accounts in compliance with company policies and procedures. Contributes to the improvement of ongoing operations within the assigned function(s) to maximize efficacy and efficiency in alignment with company goals and objectives. May be required to provide cross-coverage of additional regional area(s) to meet business needs. Assists with various projects as assigned by direct supervisor. Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Participation in the District On Call Technician (DOCT) and National After Hours On Call Technician (NACT) call rotations required. Must be available for inclusion in a rotating 24-hour call coverage schedule. Must be available to work overtime as required. Exposure to blood borne pathogens and/or hazardous materials possible. Routinely lift and/or move up to 70 pounds. Extensive travel may be required. EDUCATION: High School Diploma required; Associate’s Degree desirable; and Bachelor’s Degree strongly preferred. EXPERIENCE AND REQUIRED SKILLS: Minimum 4 – 6 years of related experience. Valid driver’s license required. Prior experience in a dialysis and/or hospital environment preferred. Strong computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications. Excellent customer service skills to successfully handle confidential information with a high level of professionalism, discretion and tact. Strong oral and written communication skills to effectively communicate with diverse audiences. The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $26.00 - $44.00 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions – include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
Lead design and optimization of replenishment and inventory management processes to ensure product availability and operational efficiency. | Bachelor's degree with 10+ years in supply chain operations or replenishment planning and proficiency in ERP systems like SAP S/4HANA. | Position Location Details: Upon agreement between you and your Supervisor, you are entitled to a flexible arrangement where you will be able to split your time between working from the Waltham, MA or Franklin, TN office and working remotely. Sr. Manager, Supply Chain – Replenishment & Inventory Management Process Expert We are seeking a highly analytical and results-driven Supply Chain Replenishment & Inventory Management Expert to lead the design, implementation, and optimization of replenishment and inventory management processes across the organization. This role will play a critical part in ensuring product availability, inventory optimization, operational efficiency, and supply continuity across US clinic locations through advanced planning capabilities, process governance, and data-driven inventory strategies. The ideal candidate will possess strong expertise in replenishment planning, inventory management, supply chain operations, and ERP-enabled transformation initiatives, with the ability to balance service levels, inventory investment, and operational performance in a fast-paced environment. Organization The function incumbent reports to: Senior Director, US Process Owner Plan-to-Treat (PTT). Organizational unit: Global Procurement Key Responsibilities Project Implementation & Process Transformation Lead the definition and implementation of replenishment and inventory management process requirements across the supply chain network. Configure, validate, and optimize replenishment parameters to support efficient inventory flow, stock availability, and demand responsiveness. Define and establish inventory master data standards, governance models, and data quality controls to ensure accuracy and consistency across systems. Support end-to-end implementation activities including data model design, integration validation, user acceptance testing (UAT), cut-over planning, and go-live readiness. Collaborate with Supply Chain, Operations, IT, and business stakeholders to align replenishment processes with organizational goals and operational requirements. Identify process gaps and optimization opportunities to improve inventory accuracy, replenishment efficiency, and supply chain performance. Ensure compliance with inventory governance policies, operational controls, and process standards. End-to-End Process Governance & Inventory Strategy Manage replenishment planning and execution activities across US clinic locations to ensure product availability and service continuity. Design, implement, and continuously refine inventory and replenishment strategies aligned with business priorities, demand variability, and operational objectives. Drive end-to-end visibility of inventory health, stock movements, and replenishment performance through reporting, analytics, and operational insights. Enable proactive, data-driven decision-making by leveraging forecasting, inventory analytics, and performance monitoring capabilities. Lead the transition toward intelligent replenishment models by incorporating automation, predictive planning, and advanced replenishment technologies. Champion continuous improvement initiatives focused on inventory optimization, waste reduction, stock accuracy, and operational efficiency. Establish KPIs, governance frameworks, and performance metrics to monitor inventory effectiveness and replenishment outcomes. Partner cross-functionally with Procurement, Logistics, Clinical Operations, Finance, and IT teams to support integrated supply chain planning and execution. Support change management initiatives and promote user adoption of new replenishment processes and digital capabilities. Experience, know-how and skills critical for success Required Qualifications Bachelor’s degree in Supply Chain Management, Operations, Business Administration, Engineering, or related field. 10+ years of experience in replenishment planning, inventory management, supply chain operations, or supply chain transformation roles. Strong expertise in inventory optimization, replenishment methodologies, stock management, and supply planning processes. Experience supporting ERP or supply chain system implementations, preferably SAP S/4HANA or similar enterprise platforms. Proven ability to define and manage inventory master data governance and operational controls. Strong analytical, problem-solving, and decision-making skills with experience leveraging data to drive operational improvements. Excellent stakeholder management, communication, and cross-functional collaboration skills. Preferred Qualifications Experience within healthcare, pharmaceuticals, medical devices, retail healthcare, or other highly regulated industries. Knowledge of advanced replenishment technologies, predictive inventory analytics, and automation capabilities. Familiarity with demand forecasting, inventory segmentation, and service-level optimization techniques. APICS/ASCM certification (CPIM, CSCP) or equivalent supply chain certification preferred. Experience working in large-scale, multi-site, or matrixed organizations. Key Competencies Replenishment Planning & Execution Inventory Management & Optimization Inventory Governance & Master Data Management ERP & Supply Chain System Implementation Predictive & Intelligent Replenishment Data Analytics & Performance Monitoring Supply Chain Process Governance Continuous Improvement & Operational Excellence Cross-Functional Leadership Change Management & Stakeholder Engagement Other 1) Languages English Advanced, other languages an advantage 2) Travel requirements: Willingness to travel for business purposes occasionally (up to 20%) The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Annual salary: $117,700.00 - $196,200.00 - Waltham, MA location Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
Lead transformation and optimization of logistics and distribution operations to drive operational excellence and scalable solutions. | Bachelor's degree and over 10 years in logistics, transportation, or supply chain transformation with strong ERP implementation expertise. | Position Location Details: Upon agreement between you and your Supervisor, you are entitled to a flexible arrangement where you will be able to split your time between working from the Waltham, MA or Franklin, TN office and working remotely. Sr. Manager, Supply Chain – Logistics & Distribution Process Expert We are seeking a highly experienced and strategic Supply Chain Logistics & Distribution Expert to lead the transformation, optimization, and governance of logistics and distribution operations across the organization. This role will be responsible for driving operational excellence, enhancing network visibility, and enabling scalable, customer-centric logistics capabilities through modern supply chain technologies and process innovation. The ideal candidate will possess deep expertise in logistics operations, warehouse management, transportation management, distribution strategy, and supply chain transformation initiatives. This individual will play a critical role in designing and implementing logistics solutions, strengthening operational resilience, and advancing sustainability and innovation across the logistics network. Organization The function incumbent reports to: Senior Director, US Process Owner Plan-to-Treat (PTT). Organizational unit: Global Procurement Key Responsibilities Project Implementation & Logistics Transformation Lead the definition and implementation of logistics and distribution process requirements across warehousing, transportation, and network operations. Support the design, optimization, and deployment of Warehouse Management (WM) and Transportation Management (TM) solutions within enterprise supply chain environments. Collaborate with Supply Chain, Operations, IT, and implementation partners to align logistics solutions with business objectives and operational needs. Oversee data model design, master data readiness, integration validation, user acceptance testing (UAT), cut-over planning, and go-live readiness activities. Identify process improvement opportunities to enhance logistics efficiency, distribution performance, and service reliability. Support the development of scalable logistics capabilities that improve operational agility and customer satisfaction. Ensure logistics processes comply with organizational governance standards, regulatory requirements, and operational controls. End-to-End Process Governance & Operational Excellence Lead the evolution of logistics and distribution operations into a high-performing, customer-centric capability focused on service excellence and operational efficiency. Enhance end-to-end visibility and transparency across the logistics network through advanced reporting, analytics, and digital monitoring capabilities. Monitor logistics performance metrics, transportation efficiency, warehouse productivity, inventory flow, and delivery service levels to drive continuous improvement. Anticipate operational disruptions, supply chain risks, and transportation constraints while leading mitigation and contingency planning strategies to ensure business continuity. Drive innovation and modernization initiatives across logistics operations, including automation, digital logistics capabilities, and intelligent transportation solutions. Advance sustainability initiatives within logistics and distribution operations by identifying opportunities to reduce waste, improve transportation efficiency, and support environmentally responsible practices. Establish governance frameworks, KPIs, and operational standards to support consistent execution and performance management across the logistics network. Partner cross-functionally with Procurement, Planning, Customer Operations, Finance, Clinical Operations, and IT teams to ensure integrated supply chain execution. Support organizational change management and drive adoption of new logistics technologies, systems, and operational processes. Experience, know-how and skills critical for success Required Qualifications Bachelor’s degree in Supply Chain Management, Logistics, Operations, Engineering, Business Administration, or related field. 10+ years of experience in logistics, transportation, warehouse management, distribution operations, or supply chain transformation roles. Strong expertise in warehouse management, transportation management, distribution planning, and logistics network operations. Experience supporting ERP, Warehouse Management Systems (WMS), Transportation Management Systems (TMS), or SAP S/4HANA logistics implementations. Proven experience leading operational process improvements and logistics optimization initiatives. Strong analytical, problem-solving, and decision-making capabilities with a data-driven mindset. Excellent communication, stakeholder management, and cross-functional leadership skills. Preferred Qualifications Experience within healthcare, pharmaceuticals, medical devices, retail healthcare, or other highly regulated industries. Familiarity with digital logistics technologies, automation solutions, predictive analytics, and supply chain visibility platforms. Knowledge of transportation optimization, warehouse automation, and logistics risk management practices. APICS/ASCM, CSCMP, Lean Six Sigma, or equivalent certification preferred. Experience working within complex, multi-site, or global supply chain environments. Key Competencies Logistics & Distribution Management Warehouse & Transportation Management Supply Chain Transformation Operational Excellence & Process Optimization Logistics Network Visibility Risk Mitigation & Business Continuity Planning Sustainable Logistics & Innovation ERP / WMS / TMS Implementation Data Analytics & Performance Management Cross-Functional Collaboration Change Management & Stakeholder Engagement Other 1) Languages English Advanced, other languages an advantage 2) Travel requirements: Willingness to travel for business purposes occasionally (up to 20%) The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Annual salary: $117,700.00 - $196,200.00 - Waltham, MA location Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
Align security strategies with enterprise goals, manage risk assessments, oversee security architecture, and liaise between business units and security teams. | 6-10 years in risk management or audits, bachelor's degree, expertise in network architecture, cloud security, and frameworks like NIST or ISO 27001. | PURPOSE AND SCOPE: The Business Information Security Officer (BISO) works closely with the information security teams and business units' leadership to ensure cybersecurity and privacy are seamlessly integrated into daily operations. This role provides expert guidance on risk management, drives the implementation of by-design security and privacy controls, and serves as the primary link between business and functions. We’re looking for someone who combines strong strategic thinking with hands-on execution and can operate as a self-starter who fostering a culture of security awareness, supports compliance initiatives, and ensures security practices align with the organization’s overall business strategy. The right candidate must have excellent engagement and communication skills and must have a strong customer-focused, team-oriented, approach that balances security needs and user experience to provide best-in-class security to the organization with subject matter expertise in enterprise security architecture governance and industry standard cyber security frameworks, cloud computing, and cloud architecture. PRINCIPAL DUTIES AND RESPONSIBILITIES: Ensure that the organization's information assets are protected against unauthorized access, theft, damage, and disruption. Responsible for implementing and maintaining a segment-wide information security strategy aligned to the enterprise strategy. Engage regularly with ITS Business Partners to align business strategy and cybersecurity & privacy strategy. Provide business segment support in navigating cybersecurity and privacy assessments. Contribute to the ongoing information security initiatives and improvements in development, implementation and maintenance of information security. Work closely with engineering, operations, and security specialists to ensure adequate data security solutions and controls are in place throughout all systems and platforms to mitigate identified risks sufficiently, and to meet business objectives and regulatory requirements. Assess and understand the organization’s current security posture and future architecture requirements, providing recommendations for improvement and risk reduction. Provides guidance and advocacy regarding the prioritization of investments that impact information security. Supports the implementation of technical artifacts (frameworks, standards, and repeatable patterns, etc.) that constitute the enterprise information security architecture and solutions and work with infrastructure teams to ensure adoption. Contribute the creation of security policies, access controls, and authentication mechanisms based on data security and protection principles. Manage the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISION: None EDUCATION: Bachelor's degree in management information systems, Computer Science, or business/science related field required. EXPERIENCE AND REQUIRED SKILLS: 6-10 years of experience working with internal/external audits or risk management - methods and techniques for the assessment and management of risk. Exceptional executive presentation and communication skills Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding Strong leadership skills and qualities which enable you to work with peers and various levels of management Strong understanding of network architecture, protocols, and security technologies. Familiarity with cloud computing platforms, such as AWS, Azure, or Google Cloud, and their associated security services. Proficiency in security frameworks and standards, such as ISO 27001, NIST, and CIS. Ability to operate as a proactive and result-driven problem solver with excellent analytical and interpersonal skills. Ability to understand business processes, management objectives of risk appetite and tolerances and impact of objectives, of changes to risk profiles. CISA, CISSP, CRISC, or other relevant certification(s) are desired. Strong client services orientation and communication skills coupled with a high sense of urgency to keep appropriate partners informed, including solutions to overcome obstacles to deliver to expectation. Experience in IT governance, risk, and controls, including governance frameworks. Demonstrated writing, communication, and presentation skills. Ability to work effectively in a team environment. Creativity in addressing technical challenges. Proven record to deliver results while working in a mixed matrix environment The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $137,000.00 - $229,000.00 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions – include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
Oversee cybersecurity integration and risk management by implementing security policies and managing ISMS. | Bachelor's degree and over 10 years experience as a BISO with expertise in enterprise security solutions, cloud hosting, endpoint technologies, and incident response. | At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision “Creating a future worth living. For patients. Worldwide. Every day.” we work with purpose and compassion, supported by a global team of over 125,000 employees. Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth. Our values guide how we work: We Care for our patients, each other, and our communities We Connect across teams and borders to deliver excellence together We Commit to doing things the right way growing with purpose and leading kidney care with integrity and innovation As one of the three verticals to support, In-Center focuses on delivering high-quality, clinic-based hemodialysis to patients worldwide. Its mission is to support healthcare providers in offering safe, consistent, and patient-centered care in dialysis clinics. The team collaborates across Product Design, Clinical Protocols, Manufacturing, Supply Chain, Quality, Regulatory, and Commercial functions to equip clinics with effective, innovative solutions that meet high standards and improve patient outcomes. Join our passionate team and help shape healthcare worldwide! Goal of function: The Senior Business Information Security Officer (BISO) works closely with the information security teams and business units leadership to ensure cybersecurity is seamlessly integrated into daily operations. This role provides expert guidance on risk management, drives the implementation of security policies, and serves as the primary link between business and security functions. We’re looking for someone who combines strong strategic thinking with hands-on execution and can operate as a self-starter. The Senior BISO fosters a culture of security awareness, supports compliance initiatives, and ensures security practices align with the organization’s overall business strategy. Your Responsibilities: Overseeing the Digital Services Operations information security Ensure that the organization's information assets are protected against unauthorized access, theft, damage, and disruption Responsible for implementing and maintaining an organization-wide operations information security strategy. Develop and maintain policies, procedures, and controls to ensure that the organization's information assets are protected Establishing and maintaining an ISMS (Information Security Management System) Administrative maintenance of Digital Services Operations policies in company documentation management system Your Profile: Bachelor's Degree required; Advanced Degree preferred 10+ years' related BISO experience Experience in the information security field designing and implementing enterprise security solutions in a global context Experience working in a global organization and implementing solutions in multiple geographic regions and the requirements in those countries Broad understanding related to security encompassing end point technologies, applications, application hosting, physical and virtual data center hosting (Cloud) Experience with security practices such as security incident response and risk management Experience in design, development, implementation, and operational support of mission critical solutions in large scale environments and organizations Our Offer for you: There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey. Whether in front of or behind the scenes - you are helping to make ever better medicine available to more people around the world Individual opportunities for self-determined career planning and professional development A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one A large number of committed people with a wide range of skills, talents and experience The benefits of a successful global corporation with the collegial culture of a medium-sized company The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $137,000.00 - $229,000.00 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions – include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
Lead integrated supply chain planning design and implementation with SAP S/4HANA and IBP, establishing governance and cross-functional alignment. | Bachelor's degree and 10+ years in supply chain planning with SAP IBP experience, strong analytics, and leadership influence skills. | Position Location Details: Upon agreement between you and your Supervisor, you are entitled to a flexible arrangement where you will be able to split your time between working from the Waltham, MA or Franklin, TN office and working remotely. Supply Chain – Planning Process Expert We are seeking a highly experienced and strategic Supply Chain Planning Expert to lead the design, implementation, and continuous improvement of integrated planning capabilities across the organization. This role will play a critical part in transforming end-to-end supply chain planning processes through advanced planning solutions, data-driven decision-making, and cross-functional collaboration. The ideal candidate will possess deep expertise in supply chain planning, SAP S/4HANA and IBP implementations, demand and supply planning, process governance, and business transformation within complex operational environments. The role requires a strong combination of strategic thinking, technical capability, stakeholder engagement, and operational execution. Organization The function reports to: Senior Director, US Process Owner Plan-to-Treat (PTT). Organizational unit: Global Procurement Key Responsibilities Project Implementation & Planning Transformation Lead the definition and implementation of end-to-end supply chain planning process requirements across demand, supply, inventory, and integrated business planning functions. Translate complex US-specific clinical and market demand patterns into scalable technical requirements within SAP S/4HANA and SAP IBP environments. Drive planning solution design, configuration alignment, and deployment activities to support business transformation initiatives. Oversee data model design, master data readiness, integration validation, user acceptance testing (UAT), cut-over planning, and go-live execution. Collaborate with business, IT, and implementation partners to ensure successful delivery of planning capabilities aligned with organizational objectives. Identify process gaps, system inefficiencies, and optimization opportunities to improve planning accuracy, responsiveness, and operational agility. End-to-End Process Governance Define, shape, and continuously evolve the integrated planning vision, ensuring strong alignment between demand, supply, inventory, and broader business priorities. Establish governance frameworks, planning standards, and performance metrics to drive consistency and operational excellence across planning functions. Champion standardization, simplification, and harmonization of planning processes across US Clinics business unit. Drive the adoption of advanced analytics, scenario planning, forecasting methodologies, and digital planning capabilities to improve decision quality and business outcomes. Act as a trusted strategic advisor to business stakeholders by translating market dynamics, demand variability, and operational constraints into actionable planning insights. Facilitate cross-functional alignment between Supply Chain, Commercial, Operations, Finance, and IT teams to support integrated decision-making. Support organizational change management initiatives and ensure successful user adoption of new planning processes and technologies. Experience, know-how and skills critical for success Required Qualifications Bachelor’s degree in Supply Chain Management, Operations, Engineering, Business, Information Systems, or related field. 10+ years of experience in supply chain planning, integrated business planning, or supply chain transformation roles. Proven experience leading or supporting SAP S/4HANA and SAP IBP implementation programs. Strong understanding of demand planning, supply planning, inventory optimization, forecasting, and Sales & Operations Planning (S&OP)/Integrated Business Planning (IBP). Experience translating business requirements into technical and functional solution designs. Demonstrated expertise in planning process governance, operational excellence, and large-scale transformation initiatives. Strong analytical, problem-solving, and stakeholder management skills. Excellent communication and presentation skills with the ability to influence senior leadership and cross-functional teams. Preferred Qualifications Experience within healthcare, pharmaceuticals, medical devices, clinical supply chain, or highly regulated industries. Knowledge of advanced analytics, predictive forecasting, and scenario modeling techniques. Familiarity with project delivery methodologies and enterprise transformation programs. APICS/ASCM certification or equivalent supply chain certification preferred. Experience working within global, matrixed organizations. Key Competencies Strategic Planning & Execution Integrated Business Planning (IBP) SAP S/4HANA & SAP IBP Expertise Demand & Supply Planning Forecasting & Scenario Analysis Process Governance & Standardization Cross-Functional Leadership Data-Driven Decision Making Change Management Stakeholder Engagement & Influence Other 1) Languages: English Advanced, other languages an advantage 2) Travel requirements: Willingness to travel for business purposes (up to 20%) The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Annual salary: $117,700.00 - $196,200.00 - Waltham, MA location Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
Lead supply chain planning and coordination to optimize inventory and ensure timely delivery, managing raw materials and supplier performance. | 3-5 years relevant experience, bachelor's degree preferred, strong analytical skills, and advanced Microsoft Office proficiency required. | PURPOSE AND SCOPE: The Senior Supply Chain Planner leads the planning and coordination of supply chain activities to ensure optimal inventory levels and timely delivery of products. This role involves advanced demand forecasting, inventory management, and supplier relationship management. PRINCIPAL DUTIES AND RESPONSIBILITIES: Seasoned experienced professional leading the development and implementation of demand forecasting and inventory planning strategies. Oversee inventory management processes to ensure optimal stock levels and reduce excess inventory. Manage relationships with key suppliers to ensure high performance and reliable supply. Analyze complex supply chain data to identify inefficiencies and implement process improvements. Prepare detailed reports and presentations for senior management on supply chain performance. Develop professional expertise, and applying company policies and procedures to maintain target inventories at appropriate levels to meet inventory goals. Ensures that production always has the materials needed to run without interruption or stock out. Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. Responsible for planning, ordering, analyzing, and management of raw materials required for multiple Manufacturing Plants. Utilize SAP MRP to develop raw material requirements by week, month, and year for multiple Manufacturing Plants. Prepare requisitions to obtain materials for production and sterilization shipments. Coordinate all raw material shipments to the other facilities. Coordinate the purchasing and delivery of raw materials and consumables as required for production to operate with no downtime due to lack of materials. Works with Purchasing to evaluate vendor capacities, up to 18 months into the future, to identify and proactively resolve potential issues. Write Quality Feedback Notices, and Non-Conformance Reports (NCRs) (QFN) as needed to resolve raw material non- conformance issues. Provides information to Purchasing and Quality Supplier Engineer if material is needed for replacement. Plan, schedule, and monitor the movement of material through the production cycle. Determine material requirements from engineering and production schedules. Coordinate the efficient movement of materials with purchasing, production, and engineering. Responsible for procurement business system data input and integrity; creates and maintains bills of material and parts/commodities numbers in supply chain management or other enterprise-wide systems. Prepares and submits purchase requisitions for materials required to support production in the plant. Participate in all plant production departments in the formulation, planning, and implementation of cost reduction and process improvement projects, vendor Requests for Quotes (RFQs), and material requirement projections. Manage bill of material, material master, routings, and work center updates in the system to ensure parameters are correct. Coordinate with various departments to ensure on-time deliveries and to update required changes to existing orders. Update system with non-bill of material independent requirement imports. Maintains demand for materials and production consumables in the system. Working with various departments, prepares documents from MRP system as needed for new products or updating existing documentation (i.e. bills of material, material masters, material parts specifications, routings, work centers, etc.). Coordinate any special requirements or delays in material availability so that any required schedule changes or extra preparation or accommodations can be made to prevent production delays or downtime. May assist junior-level staff with general tasks that require a better understanding of functions, as directed by immediate supervisor. May refer to senior-level staff for assistance with higher-level problems that may arise. Escalate issues to supervisor/manager for resolution, as deemed necessary. Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations. Assist with various projects as assigned by direct supervisor. Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to travel as necessary to meet supply chain systems demands / requirements, less than 25% Travel. EDUCATION: Bachelor’s Degree preferred; equivalent combination of education and experience considered Major’s Preferred: Engineer, MIS, Supply Chain Management, Business Administration EXPERIENCE AND SKILLS: 3-5 years of relevant experience. Ability to write reports, business correspondence, and procedure manuals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists. Strong oral and written communication skills. Advanced knowledge of, Windows, Word, and Excel. The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $77,000.00 - $129,000.00 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors Creating a future worth living. For patients. Worldwide. Every day. Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.
Lead SAP IBP functional ownership and drive supply chain planning process improvements. | 3+ years SAP IBP experience, strong supply chain analytics, and cross-functional collaboration skills. | Job Summary: The SAP IBP Business Process Owner serves as the primary business superuser and functional expert responsible for SAP Integrated Business Planning (IBP) across the enterprise. This role ensures SAP IBP effectively supports end-to-end supply chain planning processes including demand, supply, inventory, and S&OP planning. The position partners closely with IT and cross-functional supply chain teams to translate business requirements into system capabilities, drive process standardization, and improve planning performance and adoption. Key Responsibilities SAP IBP Ownership & Functional Leadership • Serve as business superuser and functional lead for SAP IBP (Demand, Supply, Inventory, S&OP, Control Tower, Scenario Planning). • Translate business needs into functional requirements, system design inputs, testing scenarios, and enhancement requests. • Ensure SAP IBP configuration, master data, planning views, key figures, and dashboards align with business requirements. • Act as first escalation point for SAP IBP planning and system issues. Planning Process Management • Support and improve integrated planning processes including demand planning, supply planning, inventory planning, and S&OP. • Drive standardization of planning processes across regions, products, and supply chain sites. • Define planning governance, calendars, review cycles, and exception management processes. • Partner cross-functionally to improve visibility, alignment, and decision-making. System Enhancements & Continuous Improvement • Maintain SAP IBP enhancement pipeline based on business value and user feedback. • Lead requirements gathering, fit-gap analysis, and user story development. • Partner with IT and SAP teams on system enhancements, integrations, and roadmap initiatives. • Improve forecasting accuracy, service levels, inventory optimization, and planning efficiency. Testing, Training & Adoption • Lead UAT for SAP IBP releases, enhancements, and system changes. • Develop training materials, process documentation, and user guides. • Train planners and cross-functional users on SAP IBP functionality and planning best practices. • Establish and support a superuser network to drive adoption and issue resolution. Data, Reporting & Governance • Ensure accuracy and integrity of SAP IBP master data and planning inputs. • Monitor and resolve data quality issues impacting forecasts, supply plans, and reporting. • Support development of dashboards, KPIs, alerts, and planning analytics. • Define governance standards for data, planning assumptions, and system changes. Qualifications Experience • 3+ years of SAP IBP experience as a superuser, functional lead, or business system owner. • Experience with SAP IBP implementation, enhancement, or support activities. • Experience working cross-functionally with Supply Chain, IT, Finance, and Operations teams. SAP & Technical Skills • Strong knowledge of SAP IBP modules: Demand Planning, Supply Planning, Inventory Optimization, S&OP, Control Tower, Scenario Planning. • Understanding of SAP IBP architecture including planning areas, key figures, master data, and planning versions. • Experience integrating SAP IBP with SAP ECC or S/4HANA preferred. • Strong Excel skills; experience with Power BI, Tableau, or SAP Analytics Cloud is a plus. Business Skills • Strong understanding of supply chain KPIs (forecast accuracy, service levels, inventory turns, capacity utilization). • Ability to translate system outputs into business insights and decisions. • Experience in process design, documentation, and continuous improvement. • Strong facilitation skills for workshops and cross-functional alignment. Leadership Skills • Strong communication and stakeholder management skills. • Ability to influence cross-functional teams without direct authority. • Experience leading training, testing, and adoption activities. • Strong ownership mindset with focus on process standardization and business impact. Preferred Experience • Healthcare, pharmaceutical, medical device, consumer goods, manufacturing, or multi-site distribution environments. • Experience in supply chain transformation, S&OP maturity improvement, or planning digitization initiatives. • Experience building superuser networks and governance frameworks. • Familiarity with Agile tools (Jira, ServiceNow) and structured enhancement processes. PURPOSE AND SCOPE: The Sr. Supply Chain Analyst position will support Network Design and Optimization projects and efforts. Will be responsible for supply chain analysis and developing network optimization projects. He / She will work in a complex network modeling environment to identify opportunities to improve performance and reduce total landed costs. He / She will provide the data and analysis necessary to make the proper decisions for the organization and company. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Analyze key data to identify options for managing and developing the overall network and strategy. • Support with analysis on key elements including demand, capability, and cost. • Analyze customer types, demand geographies, asset utilization and efficiency, and activity-based costing. • Assist in development of network strategy recommendations including optimal use of current assets, investments in new technology, expansion of capacity, etc. • Develop compelling business cases for projects / programs based on analytics, through scenarios, cost / time / resources analysis. • Facilitate development of bottom up functional business / operation plans. • Support in development of comprehensive implementation plan, includes capacity studies, studies for future state operations, detailed allocation plans, route and/or cross dock optimizations, customer or territory re-alignments and execution plan for each project. • Partner with Materials Management on overseas global inbound analysis, aid in management of network inventory, support as necessary with supply and demand analysis. • Collect, format, cleanse and analyze internal or external data. • Manage and Maintain SQL Database. • Develop continual data refresh, to enable up to date modeling analysis. • Maintain Master Data • Provide network modeling expertise • Provide sufficient documentation for modeling efforts to enable explanation of optimization journey • Builds productive working relationships. • May provide assistance to junior level staff with general tasks that require a better understanding of functions, as directed by immediate supervisor. • May refer to senior level staff for assistance with higher level problems that may arise. • Escalates issues to supervisor/manager for resolution, as deemed necessary. • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations. • Assist with various projects as assigned by direct supervisor. • Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to travel as necessary to meet supply chain demands / requirements. SUPERVISION: • None EDUCATION: • Bachelor’s Degree required. MS preferred in Business, Supply Chain, Industrial Engineering or other related field. EXPERIENCE AND REQUIRED SKILLS: • 3-5 years of Supply Chain / Logistics, Engineering, Business Analysis or equivalent combination of education and experience required. • Strong analytical and problem-solving skills to solve complex problems, generate ideas, and develop creative solutions. • Proficient in MS Office Suite, SQL, VBA – working with formulas, large data tables, pivot tables, charts, queries, custom functions, data management and analysis. • Must have experience using AIMs modeling software or equivalent Supply Chain Guru and/or LogicNet Plus. • Experience with statistical and / or data-mining tools (Minitab, SQL Server etc.) • Experience with data visualization tools (Tableau, Power BI, etc.) • Knowledge of a variety of Supply Chain systems, network modeling, simulation, ERP, WMS, mapping software and routing software. • Ability to manage, plan, organize and work through multiple assignments within effective timeline. • A high attention to detail and proven ability to manage multiple, competing priorities simultaneously. • Ability to work effectively in a fast-paced global team environment with other technical teams. • Ability to take the initiative and drive for results. The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $77,600 - $116,375 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance
Lead supplier engagement and manage pricing compliance and contract lifecycle activities. | Requires 8-12 years experience or Master's with 6 years in strategic procurement, supplier negotiation, contract management, and financial analysis. | Job Description: • Leads supplier engagement for resolution of pricing non‑compliance, including clarification of contract terms • Monitoring and analyzing price variances between contracts, purchase orders, standard costs, and supplier invoices • Managing supplier relationships to resolve pricing discrepancies and ensure compliance • Overseeing contract lifecycle activities, including renewals and expirations • Developing cost targets for negotiations, and negotiation strategy • Proactively monitors and analyzes price variances and discrepancies between contract terms, purchase orders, standard cost, and supplier invoices to ensure compliance with negotiated agreements • Ensures accurate and timely implementation of approved pricing and contract terms into SAP and related procurement systems Requirements: • 8 - 12 years' related experience; or a Master's degree with 6 years' experience; or equivalent directly related work experience • Demonstrated progressive responsibility in strategic procurement, supplier negotiation, contract management, and financial analysis within a regulated manufacturing or supply chain environment • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations • Ability to write reports, business correspondence, and procedure manuals at a professional level • Ability to effectively present information, including organizing and making presentations, and responding to questions from groups of managers, clients, customers, and the general public • Advanced experience using Microsoft Word, Excel, Access, and Purchasing & Inventory related ERP system modules. Benefits: • Medical, dental, vision • Paid maternity & paternity leave • 401K w/ match • PTO • Tuition assistance • Life insurance • Long Term and Short Term disability • Flexible Spending for Healthcare, Dependent Care & Commuter Expenses
Lead and oversee large-scale supply chain transformation programs ensuring strategic alignment, governance, risk management, and stakeholder engagement. | Requires 10+ years of program/project management experience, strong supply chain knowledge, leadership skills, and PMP certification preferred. | PURPOSE AND SCOPE: Direct and oversee implementation programs to include large scale supply chain initiatives. Leads one or more complex programs/projects and facilitates activities of all cross-functional teams to ensure that predetermined specifications and timelines are met. Leads the application and continuous improvement of program management for all projects. Provides appropriate project management processes, methods, techniques, and tools and can elaborate and implement these according to the project9s requirements. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Responsible for the design and implementation of strategic programs that support supply chain transformation initiatives. • Lead development of Program Business Case and Program Roadmap, design Program Governance, and lead Program through critical governance requirements (Stage Gates, Steering Committees, Review Boards, etc.). • Hold program accountable to Program Management & Project Management methodology & best practices, including the establishment of clear program objectives & success factors, detailed program and project plans, risk logs, timelines, communication plans, and other deliverables to support the program through the lifecycle. • Act as face of program and clearly communicate objectives to a wide range of stakeholders across the business, while collaborating closely with Senior Leaders across the organization to drive decision-making & gain buy-in. • Proactively identify and manage program risk, ensuring seamless execution and sustained program success. • Establish and enforce clear accountability across the Program; track Program progress and drive informed decision making. • Align cross-functional teams and stakeholders, streamlining communications across the Program and ensuring consistent and valuable stakeholder engagement. • Clearly identify projects & workstreams required to support overall program objectives; optimize resource allocation to maximize impact and efficiency across the Program while holding key resources accountable to objectives. • Lead impact assessment activity & scenario planning. • Lead complex analytical activities that support program objectives, including analysis related to complex problem solving. • Lead issue resolution with a proactive, solutions-oriented approach to maintain Program momentum. • Implement robust tracking systems for real-time visibility into progress, risks, and KPIs. • Lead multiple complex programs/projects and facilitate activities of all cross-functional teams to ensure that predetermined specifications and timelines are met. • Bring operational, technical, and industry best-practice proficiency to program planning & oversight activity; able to flex across a wide range of departments and disciplines to drive forward program objectives. • Lead the application and continuous improvement of project management for all projects. Provide appropriate project management processes, methods, techniques, and tools and implement these according to the project9s requirements. • Aid other staff with complex tasks that require considerable judgment and initiative. • May escalate difficult/complex issues to supervisor/manager for resolution, as deemed necessary. • Mentor other staff as applicable, including Project Managers as required • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations. • Ensure compliance with regulatory and FDA requirements, including GxPs and relevant standards. Assists in the creation and modification of policies and procedures. • Assist with various projects as assigned by a direct supervisor. • Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • 20% to 50% travel. SUPERVISION: • Responsible for the direct and indirect supervision of various levels of staff. EDUCATION: • Bachelor9s Degree required; Advanced Degree preferred • PMI/PMP Certification strongly desired EXPERIENCE AND REQUIRED SKILLS: • 10+ years9 related experience, with a proven track record of successful delivery of substantive relevant programs/projects. • Strong Program/ Project Management acumen: strong supply chain/logistics industry experience for driving program/project decisions. • Significant cross-functional coordination; excellent written and communications skills; ability to drive collaborative discussions and decisions with all key stakeholders. • Strong management skills with the ability to lead cohesive and productive teams. • Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact. • Excellent oral and written communication skills. • Experienced in managing culturally diverse workforce and business environment. • Proficient in establishing excellent working relationships up, down, and sideways, and engaging with all levels of management. • Must be proficient in the use of project management tools to develop schedules, allocate resources, and track progress. • Excellent leadership skills and experience leading high-performance technical teams. • Outstanding track record driving projects to completion on time, within budget and in high quality. • Financial analysis experience required. • Lean Six Sigma experience and certification preferred. The rate of pay for this position will depend on the successful candidate9s work location and qualifications, including relevant education, work experience, skills, and competencies. If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
Lead sales process improvements and strategic initiatives to enhance efficiency and scalability in a healthcare commercial organization. | 7+ years in sales operations or process design, strong analytical skills, experience with CRM tools, and knowledge of Lean/Six Sigma methodologies. | Purpose & Scope The Senior Manager of Sales Process & Effectiveness plays a key role in improving efficiency, scalability, and productivity across the Care Enablement US commercial organization. This role partners with commercial leadership and cross-functionally to optimize sales processes, support strategic initiatives, and drive adoption of best practices. The Senior Manager will lead process improvement efforts, project execution for strategic initiatives, and contribute to building a culture of continuous improvement using Lean and Six Sigma methodologies. Principal Duties & Responsibilities • Contribute to the design and implementation of a continuous improvement approach to our end-to-end sales processes that support the customer buying journey. This will be focused on sales team productivity, standardizing workflows, reducing manual touches and ensuring scalable, repeatable revenue growth across the organization. • Partner with commercial leadership on the end-to-end sales process design (from lead to close), including prospecting, qualification, pipeline management, forecasting and handoff. • Collaborate with Technology and Operations teams to optimize CRM and sales tools (e.g., Salesforce, CPQ, CLM) • Drive execution of key initiatives and projects, including supporting prioritization, tracking progress, and ensuring timely delivery of business outcomes. • Assist in change management efforts for new processes, tools, and programs by developing communication plans, supporting training, and reinforcing adoption. • Facilitate process improvement workshops (e.g., Lean sessions, workflow mapping) to identify gaps, streamline operations, and enhance consistency across the commercial organization and drive implementation of improvements. • Coach others in Continuous Improvement and Project Management methodologies embed these skills and tools as a way we work. • Define, monitor, and report on key performance metrics to assess process effectiveness and project success and support data-driven decision-making. • Collaborate cross-functionally with Sales, Marketing, Product, Customer Service, and Sales Operations to ensure alignment of go-to-market processes and priorities. Experience & Skills • Strong background in sales operations, process optimization and change management with proven ability to align people, process & technology to drive measurable results. • 7+ years of experience in sales operations, process design, or digital transformations • Proven ability to design scalable sales processes that align with company growth goals • Strong analytical and strategic thinking skills with experience using CRM and reporting tools • Experience supporting cross-functional initiatives and driving adoption in a fast paced environment • Working knowledge of change management and process improvement methodologies (Lean, Six Sigma preferred). • Strong communication and stakeholder management skills, with the ability to influence without direct authority. • Experienced, strategic & innovative with demonstrated success with B2B commercial teams, especially in the healthcare industry • Bachelor’s degree in Business, Marketing, or a related field The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Base Salary Rate: $120,000 - $130,000 This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Provide administrative support in a clinical setting including patient engagement, scheduling, and record management. | High school diploma with 6 months to 2 years relevant experience and proficiency in Microsoft Office. | PURPOSE AND SCOPE: Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment. Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease. PRINCIPAL DUTIES AND RESPONSIBILITIES: Under general supervision, follows established company policies and procedures and applies acquired job skills to: Patient Engagement and Front Desk - Responsibilities may include the following based on location and business need: • Answering telephone & routing calls to the appropriate person • Professionally greet all patients and guests. • Maintain a professional environment at all times. Monitors the reception and waiting areas. • Distributing incoming mail. • Obtain necessary signatures to ensure the efficient processing of admissions data in accordance with FMCNA policies and procedures. • Ensure all aspects of patient confidentiality are maintained at all times Scheduling and Registration - Responsibilities may include the following based on location and business need: • Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc. • Prepares medical records for facsimile or mail related to travel, transplant, disability and others. • Organizes travel for patients by contacting and providing requested medical records. • Coordinates with transient patient paperwork. • Coordinates transfer placements and confirmations along with Clinical Manager. • Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning. • Assist with medical appointment referrals and scheduling. • Assist with transportation coordination and referrals. • Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART. • Monthly insurance card scanning Administrative and Additional Responsibilities - Responsibilities may include the following based on location and business need: • Setting up and maintaining filing systems and basic databases as applicable. • Completing forms and reports as required by the various company offices and outside vendors and agencies. • Preparing purchase orders using the appropriate software application. • Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed. • Maintaining inventory of the necessary office supplies • Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc). • Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data. • Assemble, file and maintain patient medical records • Print patient schedule and pull patient charts daily. • Arrange for package pickup and delivery. • Assists with month-end reporting requirements. • Participate in collaboration sessions such as center/team huddles and staff meetings. • Attend education and training sessions as appropriate and apply key learnings. SKILLS: • Knowledge of office procedures required. • Proficient in Microsoft office applications • Ability to adapt to supporting software applications. • Professional attitude and appearance • Solid written and verbal communication skills • Ability to be resourceful and proactive when issues arise • Strong organizational skills • Multitasking and time-management skills, with the ability to prioritize tasks • Customer service attitude PHYSICAL DEMANDS AND WORKING CONDITIONS: • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials SUPERVISION: • None EDUCATION: • High School Diploma or GED required EXPERIENCE AND REQUIRED SKILLS: • Minimum 6 months relevant experience without a degree. • 1-2 years related experience preferred. • Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills. • Pleasant telephone manner. "The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work 17perience, skills, and competencies. Hourly Rate: $15 - $24 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions – include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance." Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Perform general clerical duties including patient greeting, scheduling, medical records management, and supporting clinic operations. | High school diploma and at least 6 months relevant experience with proficiency in Microsoft Office and strong communication and organizational skills. | PURPOSE AND SCOPE: Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment. Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease. PRINCIPAL DUTIES AND RESPONSIBILITIES: Under general supervision, follows established company policies and procedures and applies acquired job skills to: Patient Engagement and Front Desk - Responsibilities may include the following based on location and business need: Answering telephone & routing calls to the appropriate person Professionally greet all patients and guests. Maintain a professional environment at all times. Monitors the reception and waiting areas. Distributing incoming mail. Obtain necessary signatures to ensure the efficient processing of admissions data in accordance with FMCNA policies and procedures. Ensure all aspects of patient confidentiality are maintained at all times Scheduling and Registration - Responsibilities may include the following based on location and business need: Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc. Prepares medical records for facsimile or mail related to travel, transplant, disability and others. Organizes travel for patients by contacting and providing requested medical records. Coordinates with transient patient paperwork. Coordinates transfer placements and confirmations along with Clinical Manager. Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning. Assist with medical appointment referrals and scheduling. Assist with transportation coordination and referrals. Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART. Monthly insurance card scanning Administrative and Additional Responsibilities - Responsibilities may include the following based on location and business need: Setting up and maintaining filing systems and basic databases as applicable. Completing forms and reports as required by the various company offices and outside vendors and agencies. Preparing purchase orders using the appropriate software application. Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed. Maintaining inventory of the necessary office supplies Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc). Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data. Assemble, file and maintain patient medical records Print patient schedule and pull patient charts daily. Arrange for package pickup and delivery. Assists with month-end reporting requirements. Participate in collaboration sessions such as center/team huddles and staff meetings. Attend education and training sessions as appropriate and apply key learnings. SKILLS: Knowledge of office procedures required. Proficient in Microsoft office applications Ability to adapt to supporting software applications. Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Strong organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials SUPERVISION: None EDUCATION: High School Diploma or GED required EXPERIENCE AND REQUIRED SKILLS: Minimum 6 months relevant experience without a degree. 1-2 years related experience preferred. Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills. Pleasant telephone manner. "The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work 17perience, skills, and competencies. Hourly Rate: $15 - $24 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions – include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance." Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors Creating a future worth living. For patients. Worldwide. Every day. Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts. Let’s stay connected! Joining our talent network allows us to send you new job opportunities!
Provide administrative support for collections operations by resolving outstanding claims, processing payments, and communicating with customers and vendors. | 1-2 years related experience, high school diploma, general computer skills, detail-oriented, good interpersonal and communication skills. | PURPOSE AND SCOPE: The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - Collections provides outstanding customer service to customers and vendors through effective and timely communication. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Under general supervision, identify and resolve routine outstanding claims. • Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues. • Assist in the resolution of outstanding payments from past due accounts. • Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data. • Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed. • May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues. • May mentor other staff as applicable. • Assist with various projects as assigned by direct supervisor. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally lift and/or move up to 50 pounds. EDUCATION: • High School Diploma required EXPERIENCE AND REQUIRED SKILLS: • 1 - 2 years' related experience. • General computer skills with working knowledge of word processing, spreadsheet, and email applications. • Detail oriented with good analytical and organizational skills. • Good interpersonal skills with the ability to work cohesively within a team environment. • Excellent oral and written communication skills to effectively communicate with customers and all levels of management. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form You will be able to work from your home location within the United States
Lead and execute inorganic growth initiatives including M&A and strategic partnerships in healthcare, manage deal cycles, and supervise corporate development staff. | 10+ years in corporate/business development with healthcare experience, 5+ years managing staff, expertise in deal structuring, valuations, diligence, and negotiations. | PURPOSE AND SCOPE: You will be responsible for identifying and executing inorganic growth opportunities, including M&A and strategic partnership activities in collaboration with the leadership of Fresenius Medical Care’s and its two business units. You will build strong internal and external relationships to support the entire deal cycle – including sourcing, diligence and deal execution. You will report directly to the SVP, Corporate Development and must have expertise in the full deal cycle in a related MedTech, healthcare services, including VBC, or healthcare IT. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Prioritize, plan, design and execute initiatives to accelerate growth through acquisitions, partnerships and divestitures • Source, evaluate, and execute M&A transactions as well as strategic partnerships, including identifying targets, conducting due diligence, and negotiating deal terms • Build and maintain relationships with potential targets and key stakeholders (investment banks, venture and PE firms, etc,) • Collaborate with business units to construct analysis for inorganic deals, including development of business cases to support investment decisions and other documentation to support investment decisions • Directs and controls the creation of complex valuation modeling and other financial analysis for various size deals across identified business units. • Lead the due diligence process and diligence teams • Directs and controls the creation of various board level packages required for deal approval process and communicates these documents to senior level executives. • Supports post-deal integration work. • Participates in cross-divisional team meetings on a routine basis; utilizing in-depth knowledge to promote and influence continuous improvement efforts. • Develop best in class processes and tools across the deal lifecycle, and contribute to building best in class deal capabilities across the business • Provides leadership, guidance and coaching for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters. • Collaborates with employees in the establishment of clear and concise development plans to ensure succession planning and the advancement of future leaders within the organization. • This position requires approximately 10% to 20% travel. SUPERVISION: Responsible for the direct supervision of various levels of corporate development staff across the organization EDUCATION: Bachelor's Degree required; Advanced Degree preferred EXPERIENCE AND REQUIRED SKILLS: • 10+ years' related experience in corporate/business development, including a track record of building an inorganic funnel and deal execution • 7+ years' experience in a healthcare related field, MedTech, healthcare services, including VBC, or healthcare IT. • 5+ years' experience managing / supervising staff • Great time management skills with the ability to multitask concurrent priorities in an organized manner. • Strong management skills with the ability to lead cohesive and productive teams. • Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact. • Excellent oral and written communication skills. • Experience with deal structuring, valuations, modeling, robust diligence planning and contract negotiations If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com) EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
Coordinate patient scheduling, insurance verification, medical record management, and front desk operations in a medical surgery center. | 1-2 years medical front desk experience, proficiency with EMR and Microsoft Office, excellent communication skills, and a high school diploma or equivalent. | PURPOSE AND SCOPE: As the Patient Services Coordinator, this position coordinates scheduling, pre-procedure communication, medical record documents, EMR demographic data entry, requirements for payers and Revenue Cycle, greets patients and answers multi-line telephone and fax. PRINCIPAL DUTIES AND RESPONSIBILITIES • Schedule and input all appointments scheduling module in a timely and efficient manner. Assure all pre-procedure/preoperative activities are scheduled or completed. Manages patient cancellations, center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters. Print patient schedule and pull patient charts daily. • Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process. • Assemble, file and maintain patient medical records and financial records in a confidential and secure manner • Complete front-end process of billing procedure ensuring all information is entered into the computer registration module. • Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor. • Assist with patient transportation if the patient qualifies per the Company Transportation Policy. • Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures. • Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit, including physician reports to referral sources. • Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately. • Perform daily encounter checks to assure reporting accuracy. – what is this? • Coordinates collection, processing, maintenance, storage, retrieval, documentation, and distribution of medical records per policy and procedure. • Assures documentation of logs of medical record release. • Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy. • Oversees the materials going in and out of the office, including inventory, shipments, and deliveries. • Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. • Day to day work includes desk and computer work and interaction with patients, facility staff and physicians. SUPERVISION: • None EDUCATION: • High School Diploma or an equivalent combination of education and experience, Associate Degree or higher preferred EXPERIENCE AND REQUIRED SKILLS: • 1 – 2 years’ related experience, preferably in a medical setting with insurance billing. • Proficient in the use of computers and related software such as Microsoft Office is necessary. • Excellent communication skills – verbal and written. • Ability to handle several tasks simultaneously. • Ability to adapt to supporting software applications. The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $24.00 - $29.00 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. • This is a per diem front desk coordinator role in our surgery center in Riverside, CA • The center is open Monday throuh Friday 7:30am to 4:00pm. • You will need experience at a front desk in a medical setting and a high school diploma or GED • Must have experience with EMR, outlook and excel and have excellent phone manners. • In this role, you will greet patients, schedule surgical appointments, verify insurance and arrange transportation for patients. • Excellent benefits: Medical, dental, vision, prescription, paid maternity & paternity leave, 401K w/ match, PTO, tuition assistance, life insurance, Long Term and Short Term disability, Flexible Spending for Healthcare, Dependent Care & Commuter Expenses
Operate hemodialysis machines under nurse supervision, provide patient care including vascular access evaluation and vital signs monitoring, maintain clean and safe environment, and document treatment data accurately. | High school diploma or GED with CMS-approved certification or willingness to complete dialysis training, previous patient care experience preferred, and CPR certification. | PURPOSE AND SCOPE: Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with FMCNA policies procedures and training and in compliance with regulations set forth by the corporation state and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP). DUTIES / ACTIVITIES: CUSTOMER SERVICE: • Responsible for driving the FMS culture through values and customer service standards. • Accountable for outstanding customer service to all external and internal customers. • Develops and maintains effective relationships through effective and timely communication. • Takes initiative and action to respond resolve and follow up regarding customer service issues with all customers in a timely manner. PRINCIPAL RESPONSIBILITIES AND DUTIES PATIENT CARE: • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC) Adequacy Monitoring Program (AMP) Urea Kinetic Modeling (UKM) and regarding disease process/access. • Welcome assigned patients and inquire as to their well-being since their last treatment. Report any complaints or observations to the nurse supervisor. • Evaluate vascular access for patency and report any unusual findings to nurse supervisor. • Obtain necessary pre and post treatment vital signs and weight. Report unusual findings to nurse supervisor. • Perform vascular access evaluation pre-treatment and report unusual findings to nurse supervisor. • Perform vascular access cannulation and report any difficulties in cannulation or unusual findings to nurse supervisor. • Perform administration of Heparin as delegated or as allowed by state law. • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD). • Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed. • Monitor patients' response to dialysis therapy and report any unusual findings to nurse supervisor. • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document. • Discontinue dialysis treatment according to established procedures • Evaluate patient prior to termination of venous access - standing & sitting blood pressure. • Obtain Hemostasis and apply appropriate dressings. • Evaluate the patient for prior to discharge and report any unusual findings to nurse supervisor. • Perform and record Pre and Post dialysis evaluation weight and vital signs with initial identification. • Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed. • Responsible for ensuring appropriate safety alarms are enabled including Narrow Venous Limits (NVL) 160. • Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification. • Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and if applicable progress notes. • Report any significant information and/or change in patient condition directly to the nurse supervisor. • Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the nurse supervisor. • Perform and document any intervention for unusual patient status and document patients' response to intervention. • Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures provide appropriate intervention as needed document and report any unusual findings to the nurse supervisor. • Obtain all prescribed laboratory testing and prepare specimens for collection. MAINTENANCE/TECHNICAL: • Maintain environmental integrity and aesthetics - ensure all areas are safe and clean. • Clean and disinfect dialysis machine surface chair equipment and surrounding area between treatments according to facility policy. • Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate. • Perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT). • Initiate Solution Delivery System (SDS) system. • Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy. • Prepare organize and efficiently utilize supplies and equipment to prevent wastage. CLERICAL & ADMINISTRATIVE: • Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. • Enters all treatment data into the designated clinical application accurately and in a timely manner. • Review treatment sheets for completeness ensure nursing signatures are documented and ensure omitted entries are completed or corrected where appropriate. • Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart. • Prepare lab requisitions for prescribed or stat Lab specimens according to laboratory destination. • Collect label appropriately prepare and store lab samples according required laboratory specifications. • Ensure collection of lab specimens by appropriate lab courier. OTHER: • Perform additional duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs. and on an occasional lift basis up to 40 lbs. as high as 5 feet. There is a two-person assist program and material assist devices for the heavier items. EDUCATION • Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification or High School diploma or G.E.D. and must meet certification requirements within the required state or CMS timeline. • All appropriate state licensure education and training (if any) required. EXPERIENCE AND REQUIRED SKILLS • Previous patient care experience in a hospital setting or related facility preferred. • Continued employment is dependent on successful completion of the FMCNA dialysis training program and successful completion of CPR certification. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Manage and grow Fresenius/NxStage accounts in Southeast territory through clinical and technical expertise, sales execution, contract management, and collaboration with internal teams. | Bachelor's degree, 5+ years capital equipment sales in critical care, med device experience, contract management skills, ability to demo clinical equipment, and willingness to travel extensively in Southeast US. | Candidates must reside in Atlanta area. (Territory GA, AL, MS, & TN) PURPOSE AND SCOPE: Execute selling efforts with targeted Fresenius/NxStage accounts. May work individually at an account, or as part of a Fresenius/NxStage account management team. Works as the clinical/technical expert for Fresenius/NxStage products and therapy and is expected to be able to differentiate the various solutions, convey compelling value propositions, lead opportunities, develop and present solutions to expand products and therapy to a greater degree of market penetration and respond to customers clinical/technical questions. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Lead all elements of Territory Management including customer targeting, prospecting, selling, closing, implementing and following up with targeted accounts • Customer targeting, selling effort execution, and contracting with targeted accounts • Work with sales leaders and account teams to increase prospects and drive closure of opportunities to meet sales, orders, and margin targets. • Preparation of materials to support a specific economic discussion for expanding the Fresenius therapy • Rally Fresenius internal resources to grow the business in assigned area • Coordinate and inspire clinical education team as well as other colleagues to exceed customer expectations • Proactively make suggestions and implement actions leading to continual improvement of individual and Fresenius team performance • Create and maintain opportunities in the applicable sales funnel tool • Provide training to all account team members on strategy and product offerings. • Represent the company at trade association meetings to promote product and company. • Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Frequent lifting of heavy equipment of up to 80 pounds • Travel required (at least 60%) EDUCATION: • Bachelor's Degree required EXPERIENCE AND REQUIRED SKILLS: • B.S./B.A. or equivalent • Med Device Experience a must. • 5+ years of capital equipment experience selling into critical care environments. • Experience with contracts and calling on supply chain to manage contracts • Ability to Demo clinical aspects of capital equipment into the ICU's. • Ability to manage a large geography (Responsible for the Southeast Region (GA, AL, MS, & TN) • 60%+ travel required If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Provide advanced administrative support to senior executives including managing communications, scheduling, confidential materials, and assisting with reports and projects. | Requires 5+ years of related administrative support experience, strong communication and computer skills, discretion, and ability to handle complex tasks independently. | PURPOSE AND SCOPE: Provides advanced administrative support to the Senior Vice President, Corporate Development, and senior departmental VP(s). Requires minimal direction and routinely responds to enquiries and other communication on behalf of the executive. Performs administrative assignments of a complex and confidential nature, and a variety of complicated tasks, relying on judgment and experience to accomplish established goals and objectives. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Under minimal direction, provides advanced administrative support to top management and executives in the functional department. Routinely responds on behalf of the executive to written and electronic communication. • Handles material of a highly confidential and time-sensitive nature, as well as a variety of complex situations involving clerical/administrative functions of the office that do not require the direct attention of the executive. • Uses considerable judgment and initiative to determine the appropriate action to take in non-routine situations. • Interprets and adapts guidelines, precedents and practices. • Anticipates and prepares materials needed by the executive for conferences, appointments, meetings, telephone calls etc. • May assists in the preparation of reports as required by senior staff by contacting various company personnel at all levels to collect, compile, and analyze complex information. • Relies on experience and judgment to plan and accomplish goals. • Within established guidelines, makes independent decisions regarding planning, organizing, and scheduling work. • Performs standard administrative functions such as screening mail and telephone calls, scheduling appointments and travel/logistics, maintaining the calendar, setting up the document filing system, and coordinating meetings (large, complex, internal or external). • Keeps records of equipment purchases and maintenance for the department. • May maintain certifications, memberships, and publications for the department. • Keeps log of paid time off for staff and other staffing administrative duties as assigned. • Assist with various projects as assigned. • Other duties as assigned. • Role is mainly remote from home office location with limited travel to Waltham/Lexington offices EDUCATION: High School Diploma required; Associate’s or Bachelor’s Degree desirable Specialized administrative assistant training/certification preferred EXPERIENCE AND REQUIRED SKILLS: • 5+ years related administrative support experience. • Proven success in supporting administrative functions for senior management. • Knowledge of business and technical vocabulary. • Familiarity with standard concepts, practices and procedures within a complex operational environment. • Ability to employ basic reasoning skills while handling multiple tasks. • Knowledge of computer software such as word processing, spreadsheet, presentation, database, and Visio programs. • Knowledge of organizational operations and procedures. • Ability to communicate (verbally and written) with considerable tact and diplomacy. • Capable of analyzing complex information requests and determining complex trends. • Ability to exercise considerable discretion and independent judgment when making decisions and interacting with clients. • Advanced computer skills to be able to continue to advance processes. • Detailed knowledge of organizational operations, procedures, policies and practices. • Wide degree of creativity and latitude expected. EOE, disability/veterans
Perform collection follow-up with patients on accounts, assist with payment resolution, update records, meet collection goals, and provide excellent customer service in compliance with HIPAA. | Requires high school diploma, 1-2 years related experience, multitasking ability, general computer skills, good interpersonal and communication skills, and HIPAA compliance. | Description: • Perform collection follow up with patients on delinquent and/or non-delinquent accounts for medical providers in a high-volume call center environment • Assist patients in the resolution of outstanding payments from past due accounts • Identify problem accounts and escalate as appropriate • Update the patient record to identify actions taken on the account • Achieve monthly department collection goal and maintain minimum production standards • Achieve quality assurance scores that meet department requirements • Provide excellent customer service during all interactions and work within company attendance guidelines • Perform responsibilities in compliance with company policies and HIPAA regulations • Assist with various projects as assigned and potentially focus on specific departments or locations Requirements: • High School Diploma required • 1 - 2 years' related experience • Ability to multitask within multiple channels of technology • General computer skills (word processing, spreadsheet, email applications) • Detail oriented with analytical and organizational skills • Good interpersonal skills and ability to work cohesively within a team • Excellent oral and written communication skills • Ability to provide customer service in a high-volume call center environment • Must comply with HIPAA rules and protect confidential information • Fresenius maintains a drug-free workplace in accordance with applicable federal and state laws Benefits: • 100% Remote work / work from home • Competitive salary ($18.50/hr - $24.50/hr) • Pay differential for bilingual English/Spanish • Monthly Commission Bonus Program • Excellent benefits • Potential for advancement with a large stable industry leader • Mon-Fri 10am-7pm CST shift availability
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