4 open positions available
Assist in defining, designing, and implementing solutions for applications, and support users and team collaboration. | Bachelor's degree, 4-6 years in systems analysis or technical projects, familiarity with system development lifecycle, and experience in financial services or related fields. | At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! About the Department Franklin Templeton’s Digital Assets Technology team builds secure, scalable solutions for tokenizing mutual fund shares using blockchain. Our work enables global, 24/7 trading and supports platforms for retail and institutional investors, along with internal tools for customer support. We collaborate across teams to enhance our platform and expand internationally. The FIRST group at Franklin Templeton is a strategic innovation hub that unites teams focused on cutting-edge investment solutions, fintech development, digital assets, and client engagement. It serves as a central platform for coordinating firm-wide innovation efforts, linking research with execution, and fostering partnerships across the financial ecosystem. How You Will Add Value Core Responsibilities You will assist in defining, designing, and implementing solutions for existing applications. You will streamline workflows through user consultation. You will assist with the requirements, design, and solutioning of interfaces and features. You will support users by resolving technical issues. You will collaborate with team members to solve problems. You will contribute to technical meetings and solution planning. Strategic Responsibilities You will clarify business requirements with project teams. You will understand application modules and data models. You will coordinate and document application changes. You will prepare and execute system tests. You will support user acceptance testing and issue resolution. You will generate reports on application metrics. Team & Collaboration You will work with architects and system engineers on development projects. You will partner with key resources to ensure test coverage. You will collaborate with product, support, and UX teams. You will refine requirements with key project stakeholders. You will design scalable, high-performance software components. What Will Help You Be Successful in This Role Experience, Education & Certifications Bachelor’s degree or equivalent. 4–6 years in systems analysis or technical projects. Experience with managing small-mid scale IT projects. Familiarity with system development lifecycles particularly agile methodologies. Experience with system testing. Financial services or mutual fund experience is preferred. User Research experience a plus Understanding of User Experience & Product Design a plus Technical Skills Knowledge of blockchain, tokenized funds, and digital assets is a plus. Understanding of desktop, web, client/server, and mainframe systems. Awareness of industry standards and platform architecture. Experience with SQL queries is a plus. Soft Skills Strong communication and time management. Professional presence and collaboration. Problem-solving and decision-making skills. Strong analytical skills and attention to detail. Ability to manage multiple tasks in a global team. Flexibility in dynamic environments. Why Join Us? Be part of a pioneering team at Franklin Templeton that is shaping the future of finance through blockchain innovation. You’ll work alongside top technologists and strategists to deliver impactful solutions in a collaborative and forward-thinking environment. Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary range for this position to be $100,000-$130,000 depending on location and level of relevant experience, plus discretionary bonus. #MID_SENIOR_LEVEL #LI-Hybrid Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton. Highlights of our benefits include: Three weeks paid time off the first year Medical, dental and vision insurance 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits Employee Stock Investment Program Tuition Assistance Program Purchase of company funds with no sales charge Onsite fitness center and recreation center* Onsite cafeteria* *Only applicable at certain locations Learn more about the wide range of benefits we offer at Franklin Templeton Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response. When you become part of Franklin Templeton, you’ll join a company dedicated to progress. A company that doesn’t settle. One where we pursue our ambitions with energy and persistence. That’s why it’s so important that we empower and encourage the progress of our employees. From our welcoming, inclusive, and flexible culture – to our global and diverse business, we provide opportunities to help you reach your potential while contributing to ours. At Franklin Templeton, we embrace individual differences and value experience and perspectives brought by talent from around the world. And, although we are all different, we all have one thing in common – we are dedicated to what we do. So whether you’re just starting your career journey, are well on your way, or are seeking a new direction, you’'ll find the support you need to grow your career with us. Come, join us, and help us shape the future of the global asset management industry!
Manage and coordinate digital asset technology projects, collaborating with cross-functional teams, and ensuring timely delivery. | Bachelor's degree or 10+ years of experience, with strong understanding of blockchain, digital assets, and project management skills. | At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! Position Summary: Franklin Templeton’s Digital Assets Technology group is seeking a dynamic and results-driven Project Manager to lead and coordinate strategic initiatives across blockchain and tokenization platforms. This role is ideal for a seasoned project leader with a passion for emerging technologies and a proven ability to manage complex, cross-functional programs in a fast-paced environment. Key Responsibilities: Project Leadership: Manage end-to-end delivery of digital asset technology initiatives, including planning, execution, monitoring, and closure. Stakeholder Engagement: Collaborate with engineering, product, operations, compliance, and business teams to align project goals with organizational strategy. Agile Program Management: Facilitate sprint planning, stand-ups, retrospectives, and backlog grooming sessions to ensure timely and high-quality delivery. Risk & Issue Management: Identify project risks and dependencies early, develop mitigation strategies, and escalate critical issues as needed. Documentation & Reporting: Maintain project documentation, dashboards, and status reports for internal and external stakeholders. Process Optimization: Continuously improve project workflows, tools, and methodologies to enhance team productivity and delivery outcomes. Required Qualifications: Bachelor’s Degree in Computer Science, Engineering, Business, or related field; or 10 years of demonstrated work experience 5+ years of experience in project management, preferably in financial services or technology domains. Strong understanding of blockchain technologies, digital assets, and tokenization workflows. Proficiency with Agile/SCRUM methodologies and tools (e.g., Jira, Confluence, Azure DevOps). Excellent communication, leadership, and organizational skills. Demonstrated ability to manage multiple projects simultaneously and deliver results under tight deadlines. Preferred Qualifications: PMP, PMI-ACP, or Scrum Master certification. Experience working with blockchain platforms (e.g., Ethereum, Solana, Aptos). Familiarity with regulatory frameworks related to digital assets and financial technology. Exposure to cloud platforms (AWS, Azure) and CI/CD practices. Background in software development or systems analysis is a plus. Why Join Us? Be part of a pioneering team at Franklin Templeton that is shaping the future of finance through blockchain innovation. You’ll work alongside top technologists and strategists to deliver impactful solutions in a collaborative and forward-thinking environment. Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary for this position to range between $91,000 - $124,000 depending on location and level of relevant experience, plus discretionary bonus. #MID_SENIOR_LEVEL #LI-Hybrid Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton. Highlights of our benefits include: Three weeks paid time off the first year Medical, dental and vision insurance 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits Employee Stock Investment Program Tuition Assistance Program Purchase of company funds with no sales charge Onsite fitness center and recreation center* Onsite cafeteria* *Only applicable at certain locations Learn more about the wide range of benefits we offer at Franklin Templeton Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response. When you become part of Franklin Templeton, you’ll join a company dedicated to progress. A company that doesn’t settle. One where we pursue our ambitions with energy and persistence. That’s why it’s so important that we empower and encourage the progress of our employees. From our welcoming, inclusive, and flexible culture – to our global and diverse business, we provide opportunities to help you reach your potential while contributing to ours. At Franklin Templeton, we embrace individual differences and value experience and perspectives brought by talent from around the world. And, although we are all different, we all have one thing in common – we are dedicated to what we do. So whether you’re just starting your career journey, are well on your way, or are seeking a new direction, you’'ll find the support you need to grow your career with us. Come, join us, and help us shape the future of the global asset management industry!
Provide world-class customer service and handle financial transactions in a collaborative call center environment. | Requires customer service experience, strong communication skills, a bachelor's degree, and flexibility to work in a hybrid setting. | At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! What is the Global Shareholder Services group responsible for? Financial Professionals and Shareholders are at the center of all that we do as a Franklin Templeton Service Delivery team. We strive for simplicity, seek continuous improvement, and embrace innovation. Our contemporary model maximizes the talent of our people while leveraging capabilities offered by our industry-leading partners. What is the Client Representative responsible for? The Client Representative position is an exciting career opportunity on our Customer Service team. This position offers a rewarding career path in financial services! The Client Representative will work in a collaborative, innovative in-bound call center that strives to promote world class service to Franklin Templeton’s clients. In this role, you will have the opportunity to gain experience of the mutual fund industry and the products and services offered by Franklin Templeton in the financial services arena. The Client Representative position offers a robust training program in addition to on-going mentoring and support from your management team and peers. This position may be filled as a Senior Client Representative or Client Specialist depending on the candidate’s experience and qualifications. What are the ongoing responsibilities of a Client Representative? Demonstrate a high level of professionalism and confidentiality Provide world class service on all client interactions while applying strong knowledge of our products, procedures and services Adhere to legal requirements and utilize product knowledge to facilitate financial and non-financial transactions in a complete and accurate manner Actively participate in new hire training and on-going training as deemed necessary, as well as weekly mentoring sessions with your management team What ideal qualifications, skills & experience would help someone to be successful? Client Service/Customer Service experience Strong verbal and written communication skills Exceptional attention to detail and ability multi-task and prioritize responsibilities Proficient computer skills, internet/intranet navigation abilities and the eagerness to learn new skills and software systems Bachelor's degree (or equivalent combination of education and experience). Ability to work a flexible schedule, Monday through Friday (No Weekends) between 8:30 am –8:00 pm ET This position is hybrid in Rancho Cordova, CA or St. Petersburg, FL. This position may be filled as a Senior Client Representative or Client Specialist depending on the candidate’s experience and qualifications. Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. For the Client Representative role, we expect the annual salary for this position to range between $40,000.00 - $58,000.00, depending on location and level of relevant experience, plus discretionary bonus. #ENTRY_LEVEL #LI-Hybrid Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton. Highlights of our benefits include: Three weeks paid time off the first year Medical, dental and vision insurance 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits Employee Stock Investment Program Tuition Assistance Program Purchase of company funds with no sales charge Onsite fitness center and recreation center* Onsite cafeteria* *Only applicable at certain locations Learn more about the wide range of benefits we offer at Franklin Templeton Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response. When you become part of Franklin Templeton, you’ll join a company dedicated to progress. A company that doesn’t settle. One where we pursue our ambitions with energy and persistence. That’s why it’s so important that we empower and encourage the progress of our employees. From our welcoming, inclusive, and flexible culture – to our global and diverse business, we provide opportunities to help you reach your potential while contributing to ours. At Franklin Templeton, we embrace individual differences and value experience and perspectives brought by talent from around the world. And, although we are all different, we all have one thing in common – we are dedicated to what we do. So whether you’re just starting your career journey, are well on your way, or are seeking a new direction, you’'ll find the support you need to grow your career with us. Come, join us, and help us shape the future of the global asset management industry!
Lead the design, development, and deployment of AI and blockchain technology platforms, oversee architecture and operations, and build a technical team to support innovation initiatives. | 15+ years in technology leadership with 5+ years in AI/ML product engineering or architecture, advanced technical degrees, and experience in platform architecture, preferably in financial services. | At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! About FIRST Franklin Innovation Research, Strategies, & Technologies (FIRST) brings together Franklin Templeton’s teams focused on innovation initiatives, allowing for new synergies to emerge, linking our actions to our thought leadership/research, & offering a central point from which to coordinate broader firm activities & partner engagement. Job Description The FIRST Innovation Hub and Venture Studio is seeking a dynamic and experienced individual to join our team as the VP/Head of FIRST Technology Platform to lead new technology application development driven by AI and blockchain. In this role, you will be responsible for research and development of new applications and products leveraging emerging technologies and models. The firm’s focus on AI is a significant growth area for FT. There is a significant increase in demand for generative AI driven capabilities in the wealth management industry. We are making investment in AI research and building AI driven platforms that underpin our global digital product offerings. As the VP/Head of FIRST Technology Platform, this role will oversee the conceptualization, architecture, building and maintenance of the FIRST technology projects. Generative AI will play a key role in the capability set with the convergence of blockchain technology. The role would lead the architecture of this platform, the MLOps and LLMOps processes, and the integration of capability sets by multiple technology, AI/ML and LLM providers. The role would also oversee the due diligence of any digital partnerships and strategic investments. Responsibilities • Work with clients, external vendors, startups, and FT organizational teams to design and build new offerings driven by AI and/or blockchain products. • Oversee the design, development, and deployment of the AI / technology platforms, ensuring their scalability, performance, and security. • Build the ML Ops, LLM Ops framework and delivery capability set. • Collaborate with cross-functional teams, including data scientists, engineers, and product managers, to ensure seamless integration of AI / technology solutions into the company's products, services and infrastructure. • Layout the architecture and platform that interconnects all the building blocks of cognitive, generative, reactive AI in a flexible way that adapts to the ever-changing ecosystem. • Enable AI as a strategic asset and deploy a reusable framework across multiple parallel experimentation driven product roadmaps. • Drive architectural transformation within and outside the company. Have a thorough understanding of the ecosystem. • Build out a technical team to support FIRST purpose and objective. Qualifications • Extensive experience in AI, Tech Architecture and Product Engineering • Minimum 15+ years of leadership experience with significant background in technology, AI and data. • At least 5 years in a leading AI/ML Product Engineering or Architecture role. • Demonstrated ability to build, deploy and scale AI driven products. • Demonstrated understanding of platform architecture, ideally in an investment/wealth management environment. Understanding financial/investment advice can be a plus though not a must. • Demonstrated ability to manage complex programs, including execution, implementation and influencing skills. Ability to manage conflicting priorities and to influence the broader organization. • Team player mindset with an ability to test, learn and pivot. • Passion for driving business growth. Prefer Knowledge, Skills, Experience • Master’s in Engineering, Computer Science, or other relevant technical disciplines required. • Master’s and/or Background in AI/ML and analytics will be relevant. Professional certifications and post graduate experience that demonstrate these capabilities will be relevant. • PhD in related fields preferred. • Any background/certification in investment or wealth management preferred but not necessary. Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At Franklin Templeton, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation. We expect the base salary for this position to range between $275,000 - $300,000 per year plus bonus opportunity. Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton. Highlights Of Our Benefits Include • Three weeks paid time off the first year • Medical, dental and vision insurance • 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits • Employee Stock Investment Program • Tuition Assistance Program • Purchase of company funds with no sales charge • Onsite fitness center and recreation center* • Onsite cafeteria* • Only applicable at certain locations Learn more about the wide range of benefits we offer at Franklin Templeton Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
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