Foley

Own and evolve enterprise platform systems, translating business needs into technical requirements, and collaborating across teams to deliver scalable, reliable solutions. | 3-5+ years as a Product Manager or Technical Product Manager with experience in enterprise platforms, SaaS billing, and system integrations. | We’re looking for a Technical Product Manager to own and evolve Foley’s enterprise platform ecosystem. In this role, you will sit within Product Management and lead technically complex systems that enable scale, data integrity, and revenue as we modernize our platform and continue our transition to cloud-based architecture. You will own a platform-level roadmap, partner closely with Engineering and Architecture, and play a key role in usage-based and transactional billing integrations that directly support how we monetize our products. This is a product-first role for someone who enjoys owning complex systems, working cross-functionally, and shaping the backbone of a modern SaaS business. What you’ll do Platform Strategy & Ownership Own and evolve the enterprise platforms roadmap, balancing scalability, reliability, and revenue impact Define system boundaries, integration patterns, and long-term platform direction in partnership with Engineering and Architecture Execution & Delivery Translate complex business and technical problems into clear product requirements and a prioritized backlog Define and drive usage-based and transactional billing data flows, ensuring accurate tracking, attribution, and reporting Collaboration & Communication Partner closely with Engineering to design scalable, resilient solutions and make informed technical tradeoffs Coordinate delivery across Product, Engineering, Data, Finance, RevOps, and Customer teams Communicate roadmap, progress, risks, and tradeoffs clearly to stakeholders Who you are 3–5+ years of experience as a Product Manager or Technical Product Manager Experience working deeply with enterprise platforms such as CRM, ERP, billing, or systems of record Hands-on experience with usage-based or transactional billing in a SaaS environment Understanding of data models, APIs, and system-to-system integrations Ability to partner effectively with engineers and guide technical tradeoffs Clear communication skills and comfort working through ambiguity Nice to have Experience supporting usage-based or hybrid pricing models Exposure to data warehouses and analytics workflows Experience supporting cloud migrations from on-premise systems Background in regulated or compliance-heavy SaaS environments Location: This role is primarily remote (US-based) and will work EST hours, with the expectation of occasional visits to our offices. This role may be based remotely out of the following states: Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Massachusetts, Michigan, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. About us At Foley, we’re reimagining how safety-sensitive industries hire, stay compliant, and manage risk. We’ve evolved into a modern SaaS company with an all-in-one, AI-ready platform that helps transportation, construction, distribution, and utility businesses operate faster, smarter, and safer. As we continue to grow, we’re looking for curious, strategic thinkers who thrive in complexity, are motivated by making an impact, and want to join a team that’s passionate about building great products and supporting customers. Our core values — Teammateship, Grit, and Innovation — guide everything we do. Whether we’re collaborating internally or helping customers, we approach every challenge with optimism, humor, and a shared commitment to success. Benefits Foley offers a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) with company match, paid time off and holidays, wellness programs, and an employee assistance program. Equal Employment Opportunity Foley is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic. Reasonable Accommodations If you require a reasonable accommodation during the application or interview process, please contact us at careers@foley.io Employment Status Employment with Foley is on an at-will basis. Nothing in this job posting or in future communications should be construed as a contract of employment. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Assist customers via phone, email, and chat, troubleshoot issues, and document interactions in CRM. | High school diploma, customer service experience preferred, comfortable with CRM and structured processes. | The Customer Support Agent plays a critical role in supporting Foley customers by answering questions, resolving issues, and guiding users through Foley’s SaaS platform. This role delivers timely, accurate, and compliant support across phone, email, and chat while building trust and positive customer relationships. This position is well-suited for someone who enjoys helping others, values consistency and structure, and can remain patient and professional in a fast-paced, phone-forward support environment. What you’ll do Respond to inbound customer inquiries via phone, email, and chat, handling a consistent daily call volume (approximately 60 calls per day) Educate and guide customer, many of whom are not software-savvy, through Foley’s SaaS platform and processes Troubleshoot issues and provide clear, accurate, and compliant solutions Support clients, drivers, and candidates with DOT and FCRA related questions Review, process, and verify driver, compliance, and employment documentation Conduct employment verifications and collect required information Accurately document customer interactions and outcomes in CRM tools, including Microsoft Dynamics 365 Use phone queues and tools such as Dialpad to manage call flow efficiently Escalate complex issues appropriately and collaborate with internal teams Deliver professional, high-quality service that reflects Foley’s brand and commitment to trust Who you are Patient, resilient, and able to remain calm when supporting frustrated or upset customers Comfortable educating and reassuring customers who may struggle with technology Reliable, self-managed, and interested in a stable, long-term role Organized and detail-oriented, with respect for process and accuracy Confident communicating clearly and professionally, both verbally and in writing Comfortable working in a structured, performance-focused environment Schedule Hours of Operation: Our Support team operates during the following hours (Eastern Time): Monday–Thursday: 8:00 AM – 8:00 PM Friday: 8:00 AM – 6:00 PM No weekend, no holidays You may be scheduled to start as early as 8:00 AM or finish as late as 8:00 PM, depending on business needs and team coverage. Shifts are scheduled for 8.5 hours (8 working hours + 30 minute lunch break) Qualifications High school diploma or equivalent required Prior customer service or SaaS support experience preferred, but not required Experience in a professional, office, or corporate customer service environment is a plus Comfortable using CRM systems and phone-based support tools Willingness to follow defined processes and handle sensitive information with care This role is a good fit for you if enjoy Building a long-term role where consistency, reliability, and service quality matter Developing deep knowledge of a product and processes over time, rather than frequently changing roles Supporting customers by phone as a core part of your day Helping non-technical users navigate systems and processes with confidence Working with clear guidelines, documentation, and quality standards Interview Process Our interview process is thorough, we aim to ensure each person that joins the team is the right fit for Foley and will provide ample information for you to assess if Foley is the right fit for you. The process for this role is as follows: Skills assessment via Criteria – 40 minutes Intro Call with Recruiting – 30 minutes Predictive Index Assessment - 15 minutes Hiring Manager Interview – 45 minutes Location: This role is primarily remote (US based), with the expectation of occasional visits to our offices for team collaboration, training, or company events. This role may be based remotely out of the following states: Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Massachusetts, Michigan, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. About us At Foley, we’re reimagining how safety-sensitive industries hire, stay compliant, and manage risk. We’ve evolved into a modern SaaS company with an all-in-one, AI-ready platform that helps transportation, construction, distribution, and utility businesses operate faster, smarter, and safer. As we continue to grow, we’re looking for curious, strategic thinkers who thrive in complexity, are motivated by making an impact, and want to join a team that’s passionate about building great products and supporting customers. Our core values — Teammateship, Grit, and Innovation — guide everything we do. Whether we’re collaborating internally or helping customers, we approach every challenge with optimism, humor, and a shared commitment to success. Benefits Foley offers a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) with company match, paid time off and holidays, wellness programs, and an employee assistance program. Equal Employment Opportunity Foley is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic. Reasonable Accommodations If you require a reasonable accommodation during the application or interview process, please contact us at careers@foley.io Employment Status Employment with Foley is on an at-will basis. Nothing in this job posting or in future communications should be construed as a contract of employment. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Monitor and interpret federal, state, and industry-specific regulatory requirements relevant to the platform and customer base. Collaborate with various teams to ensure compliance and communicate regulatory value to customers. | 5+ years of experience in a regulatory or compliance role, ideally within a SaaS or similar company servicing motor carrier fleets. A deep understanding of regulatory frameworks for the trucking industry is essential. | At Foley, we are revolutionizing the way companies recruit, screen, and monitor drivers. This is an exciting time for us as we scale our B2B vertical SaaS business and modernize our products for the future. If you are a strategic thinker who thrives in complexity, is energized by impact, and wants to work with a team passionate about building great products and helping customers, we would love to talk to you. We believe in Teammateship, Grit and Innovation …. our core values. Whether collaborating internally or assisting customers, we approach every challenge with humor, optimism, and a commitment to success. SENIOR REGULATORY SPECIALIST As a Senior Regulatory Specialist, you’ll play a key role in ensuring our software and services remain aligned with applicable federal, state, and industry-specific regulations. You’ll monitor regulatory changes, interpret their impact on our customers, and collaborate across teams to ensure timely updates and communications. You’ll also help shape regulatory strategies and support product development with subject matter expertise. This is a REMOTE option- Those residing in AZ, CT, FL, GA, IL, IN, MA, NE, NH, NJ, NY, NC, PA, SC, TN, TX, MI & WI are welcome to apply! The base salary range for this position is $90,000 - $110,000 annually, depending on experience and qualifications. Variable compensation will be discussed upon interview. WHAT YOU WILL DO Monitor and interpret federal, state, and industry-specific regulatory requirements relevant to our platform and customer base. Analyze regulatory changes and translate them into actionable internal guidance and product updates. Collaborate with Product, Legal, Customer Success, and Marketing to ensure our offerings remain compliant and clearly communicate regulatory value to customers. Partner with the Compliance and Product teams to implement proactive controls and regulatory features within the platform. Lead regulatory audits or readiness assessments to support customers and internal initiatives. Develop and maintain regulatory documentation, customer-facing content, and training materials. Represent the company in conversations with regulators, industry associations, or legal counsel as needed. WHAT WE’D LIKE YOU TO HAVE 5+ years of experience in a regulatory or compliance role, ideally within a SaaS, legal, or similar company servicing motor carrier fleets. Deep understanding of regulatory frameworks for the trucking industry (e.g., FMCSR, HIPAA, etc.). Proven ability to interpret complex regulations and translate them into operational or product guidance. Strong written and verbal communication skills with the ability to convey regulatory updates to technical and non-technical audiences. Experience working cross-functionally in a fast-paced, agile environment. Bonus: Experience supporting or developing compliance automation tools or working in a SaaS product development lifecycle. About us At Foley, we are revolutionizing the way companies recruit, screen, and monitor drivers. This is an exciting time for us as we scale our B2B vertical SaaS business and modernize our products for the future. If you are a strategic thinker who thrives in complexity, is energized by impact, and wants to work with a team passionate about building great products and helping customers, we would love to talk to you. We believe in Teammateship, Grit and Innovation …. our core values. Whether collaborating internally or assisting customers, we approach every challenge with humor, optimism, and a commitment to success. Benefits Foley offers a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) with company match, paid time off and holidays, wellness programs, and an employee assistance program. Equal Employment Opportunity Foley.io is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic. Reasonable Accommodations If you require a reasonable accommodation during the application or interview process, please contact us at careers@foley.io Employment Status Employment with Foley is on an at-will basis. Nothing in this job posting or in future communications should be construed as a contract of employment. Keywords: Regulatory Affairs Manager Senior Regulatory Affairs Consultant Regulatory Compliance Manager Senior Regulatory Affairs Specialist Regulatory Affairs Director Regulatory Compliance Officer Senior Regulatory Analyst Regulatory Affairs Advisor Regulatory Affairs Lead Regulatory Affairs Coordinator Regulatory Affairs Expert Regulatory Affairs Consultant Regulatory Affairs Professional Senior Regulatory Compliance Specialist Regulatory Affairs Scientist