Flagstar Bank

Developing and managing a compliance training program, collaborating with risk partners, and monitoring training completion. | Requires 6+ years in financial/regulatory environments, training experience, and certifications like CRCM, which you do not possess. | Job Description: • Developing and maintaining a Compliance Management Program (CMP) • Leading the management of the Banks Regulatory Compliance Training Program • Collaborating with BU risk partners and their assigned Compliance Advisors • Developing of the annual Regulatory Compliance Training Plan • Monitoring, tracking, and reporting compliance training completion rates • Conducting due diligence training reviews of third-party service providers Requirements: • High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent • 6+ Years experience in a financial institution, auditing firm, or consulting firm with a regulatory compliance focus • 2+ years training experience (content development/instructor led presentations/eLearning management) or equivalent experience desirable • Certified Regulatory Compliance Manager (CRCM) or equivalent technical experience desirable Benefits: • medical, dental, vision, life, and disability insurance • comprehensive leave program

Leading a team in commercial lending, managing client relationships, and overseeing credit quality and portfolio management. | Extensive experience in commercial lending, strong relationship management, financial analysis skills, and leadership experience in a banking or financial services environment. | Position Title Group Manager - Middle Market (Detroit, MI) Location Sterling Heights, MI 48313 Job Summary Responsible for the building and leadership of a team who focuses on new business development, portfolio management, credit quality, and overall relationship management of their portfolio of clients targeting Southeast Michigan / Metro Detroit area. Ensures the generation of revenue by cultivating commercial relationships with companies of revenues between $30MM to $1Bln. This leader will be the point person in the market. Pay Range: $165,621 - $223,588 - $281,556 Job Responsibilities: • Strategic Planning: Partnering with regional leadership to create a strategic plan for the Commercial Group and creating action plans to ensure the achievement of the plan including setting and tracking individualized goals for each team member in regards to production and revenue, and forecasting results for management based on existing pipelines. • Management of the Team: Monitoring and coaching performance of team members, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved (including sourcing deals personally if needed), while taking corrective actions if goals are not being achieved and leveraging expertise and knowledge to develop an outstanding team. Attracting, developing and coaching a successful sales team. Responsible for hiring, training, development, and handling of salary administration, performance reviews, and employee relations issues. • Relationship Management/Revenue Generation: Ability to infuse the team’s network of clients and centers of influence with fresh prospects at any time in order to expand opportunities. Serves as an escalation point for any and all client relationships, addressing any issues and removing obstacles to ensure a smooth and beneficial transaction. Personally manages client relationships as needed or deemed necessary. Assist team with generating revenue, deposit gathering and fee production. Work with product partners on cross-sell efforts to deepen relationships and improve profitability. • Credit Quality: Ensuring the team is pro-actively monitoring the credit quality of their portfolios through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting and properly analyzing financial information. Partnering with the credit team to recommend and take appropriate corrective actions as needed. Job Requirements: • High School Diploma or equivalent, required • Bachelor’s degree, preferred • 15+ years of experience in commercial lending (either production or credit roles) • Excellent interpersonal and verbal and written communication skills • Knowledge of regulatory compliance requirements. Ability to stay abreast of industry trends, as well as legislation and regulations that impact the business. • Strong negotiation skills • Knowledge of financial analysis; credit analysis skills • Strong relationship management and business development/sales skills • Excellent customer service and community relations skills • Adhere to all regulatory and compliance issues linked to the job and the team and understand how these issues help the bank achieve the vision of remaining an independent bank. Staff member is expected to consistently adhere to regulatory and compliance policies and standards linked to their job as listed. Staff member will not repeatedly act in a manner signifying intentional or willful noncompliance, nor exhibit gross negligence or a general disregard for compliance and regulatory standards. Staff member must ensure compliance with applicable federal, state and local laws and regulations. Staff member must complete all required compliance training on a timely basis. Staff member will maintain knowledge of and adhere to Flagstar’s internal compliance policies and procedures. Staff member must take responsibility to keep up to date with changing regulations and policies. Flagstar is an Equal Opportunity Employer Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank Skills: Business Development, Coaching, Commercial Loans, Communication Skills, Community Relations, Compensation Management, Corrective Action, Cross-Selling, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Employee Relations, Financial Analysis, Financial Statements, Interpersonal Skills, Investment Management, Leadership, Performance Analysis, Performance Reviews, Presentation/Verbal Skills, Problem Solving Skills, Profit & Loss, Quality Monitoring, Regulations, Regulatory Compliance, Relationship Management, Revenue Forecasting, Revenue Growth, Revenue Management, Sales, Sales Management, Strategic Planning, Team Lead/Manager, Time Management, Workplace Issues, Writing Skills About the Company: Flagstar Bank On December 1, 2022, New York Community Bank (NYCB) and Flagstar Bank joined together to become one company. Today, New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The company is headquartered in Hicksville, New York. At June 30, 2024, the company had assets of $119.1 billion. We operate over 400 branches across 10 states, including a significant presence in the Northeast and Midwest and locations in high growth markets in the Southeast and on the West Coast. Flagstar Mortgage operates nationally through a wholesale network of approximately 3,000 third-party mortgage originators. We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities. Follow us on LinkedIn to stay up to date on news and updates, new hires, community initiatives, access to our collective insights, and banking industry updates that you need to know.. Company Size: 1,000 to 1,499 employees Industry: Financial Services Founded: 0 Website: http://www.flagstar.com

Process customer service requests, post payments, assist with cash disbursements reconciliation, support billing processes, and perform administrative tasks. | High school diploma or equivalent with 1+ year banking experience, preferably in commercial lending or teller/branch operations. | Position Title Operations Specialist Location Hicksville, NY 11801 Job Summary The Operations Specialist supports Flagstar Financial Operations in accordance with procedures and policies set forth by the Bank. Hourly Pay Range: $21.10 - $23.62 - $26.98 Job Responsibilities JOB RESPONSIBILITIES • Process incoming customer service calls, email and mail requests. • Perform daily postings to sub ledger of various forms of payments by check, wire, ACH and internal transfer, ensuring payments are posted to the appropriate accounts. • Assist the funding department in the daily reconciliation of cash disbursements as needed. Research items to ensure all disbursements are accurate and the totals prove. • Assist with Flagstar Financial and Flagstar Financial Public Funding biling process. • Perform basic administrative tasks as needed. Additional Accountabilities • Performs special projects, and additional duties and responsibilities as required. • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations. Job Requirements Required Qualifications: • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent • Minimum experience preferred: 1+ Years prior banking experience preferably in a commercial lending environment. • Prior experience as Teller/Branch Operations and/or Accounting desired. Job Competencies • Strong attention to detail. • Proficient in Microsoft Office applications. • Strong verbal, written and interpersonal communication skills. • Proficiency working with numbers. • Ability to work and think independently and collaborate within a team. • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results. • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. • Physical demands (ADA): No unusual physical exertion is involved. Flagstar is an Equal Opportunity Employer Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank