Flagstar Bank

Compensation

Full Description

Position Title Operations Specialist Location Hicksville, NY 11801 Job Summary The Operations Specialist supports Flagstar Financial Operations in accordance with procedures and policies set forth by the Bank. Hourly Pay Range: $21.10 - $23.62 - $26.98 Job Responsibilities JOB RESPONSIBILITIES • Process incoming customer service calls, email and mail requests. • Perform daily postings to sub ledger of various forms of payments by check, wire, ACH and internal transfer, ensuring payments are posted to the appropriate accounts. • Assist the funding department in the daily reconciliation of cash disbursements as needed. Research items to ensure all disbursements are accurate and the totals prove. • Assist with Flagstar Financial and Flagstar Financial Public Funding biling process. • Perform basic administrative tasks as needed. Additional Accountabilities • Performs special projects, and additional duties and responsibilities as required. • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations. Job Requirements Required Qualifications: • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent • Minimum experience preferred: 1+ Years prior banking experience preferably in a commercial lending environment. • Prior experience as Teller/Branch Operations and/or Accounting desired. Job Competencies • Strong attention to detail. • Proficient in Microsoft Office applications. • Strong verbal, written and interpersonal communication skills. • Proficiency working with numbers. • Ability to work and think independently and collaborate within a team. • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results. • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. • Physical demands (ADA): No unusual physical exertion is involved. Flagstar is an Equal Opportunity Employer Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank