First Financial Merchant Services

Provide phone and email support to merchant clients and sales partners, onboard new clients, and troubleshoot credit card terminal issues remotely. | Must be tech savvy with Microsoft tools, have strong communication skills, be self-managed, pass background checks, and work from a professional remote workspace. | Tier One Support Specialist (remote) • $60,000 + bonuses $50,000 to start and train. +$10,000 escalator after training and opportunity for $thousands more in bonuses + Opportunity to advance, + Opportunity for profit sharing + Opportunity to live the life you’ve always wanted Who you work with: You can get a feel for the principals right now on our YouTube channel https://www.youtube.com/@FreedomChallengePodcast Your colleagues are world-class, up-thinking entrepreneurs, national-champion-level athletes, top-rated innovation thought leaders, planning and make-it-happen-experts. Clients: Business owners nationwide who need help with their credit card terminal or account. Your job is to: Load new merchant clients onto your system Support both the sales partners and merchant clients with every sort of question. Be your version of our world-class hand-picked team. Culture: The antidote to the status quo You can see some examples of this on our YouTube channel https://www.youtube.com/@FreedomChallengePodcast Voted Best Places to Work for 8 years running Corporate America has no idea what to make of us. Intentional leaders and direction Experience and science-based system that has helped us grow and win for over 25 years We run our own race. Personal Qualifications: Entrepreneurial spirited. You’re excited to innovate, build, create. Upbeat communicator; outstanding bedside manner Puzzle solver, resourceful, you can find workarounds. Self-Managed You need to be a little tech savvy; we use Microsoft Sharepoint and Office for most of what we do. Credit card terminals aren’t tricky; you’ll need to walk people through how to do some functions over the phone. You’re thinking to yourself, “I can’t not work with these people.” Background Qualifications: There are a lot of scenarios that qualify and skills transfer; real-world experience working with people on the phone (sales, customer service, owning your own business…) Your background check has to pass a high bar. Sorry, no axe murders. Workspace Qualifications: Where you do this work needs to sound professionally right on to callers. Fast internet; you’ll be on an IP phone and your computer at the same time. You’ll use your own computer, and we’ll send you a large monitor – you’ll want to see this business on a larger screen. Training: You’ll get specially trained and certified by FFUSA. Training is on the phone, online accessing our systems and using Microsoft Teams. Location: Remote. Who we are: We’re First Financial USA (FFUSA) FFUSA is a registered ISO of Citizens Bank, Providence, RI Find us at www.ffusa.com We’re known as the company that finds the simple and powerful answers everyone else racing down the road misses. Look around, find out all you can about us, then connect with us. What about you? Imagine working from home, you’re making really good money, some days are busy some days aren’t. You just need to be available and 100% on when the phone rings, the email comes in or chat lights up. Makes for a very good life for the right person Connect with us. Let’s see if we’re good fit. You be the judge. Job Type: Full-time Base Pay: From $50,000.00 per year Benefits: • 401(k) • Health insurance • Work from home Work Location: Remote