Fidelity Investments

Develop and mentor on building secure, scalable DeFi yield generation platform using modern JavaScript frameworks, cloud services, and best practices. | 8+ years in software engineering with strong JavaScript/TypeScript skills, experience with state management, testing frameworks, databases, CI/CD, and cloud platforms. | Job Description: The Role As a Principal Frontend Engineer on the DeFi Yield Gen Platform team, you'll get the opportunity to develop your skills and collaborate with engineers across Fidelity in a fun and dynamic environment. You will work closely with technical leaders and Architects to build a secure crypto yield generation platform utilizing modern software development practices. As a senior member of the team, you will mentor engineers on the best practices for Software development. The Expertise and Skills You Bring • Bachelor's degree in computer science or related field required • 8+ years' experience in Software engineering • Strong background with any major JavaScript/TypeScript frameworks such as React, Angular, etc. • Experience with NgRx, Redux, or other state management patterns • Experience with Testing Frameworks such as Playwright, Cypress • Passionate about customer experience and good UX design • Experience working with REST APIs • Familiarity with RUST programming language, is a plus • Proficient in databases and SQL • Ability to build reliable software that can withstand unreliable environments • Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins Core • Possess critical thinking skills to build end-to-end solutions • Passionate and committed to learning new things and developing with the latest technologies and frameworks • Work well in both a small agile team and independently, having a strong user focus • Strong analytical and communication skills and the ability to handle multiple tasks at any given time • Participate in engineering practices such as code and design reviews, environment strategy, and build and deployment pipelines • Strong organization skills and attention to details • Experience with AWS or other cloud platforms and containerization technologies such as Docker is a plus The Team Fidelity Digital Assets, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum. Fidelity Digital Assets embraces an entrepreneurial culture and startup mindset while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm's tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance. Within Fidelity Digital Assets, the DeFi Yield Gen Team is responsible for the frontend, backend services and APIs that support DeFi Yield Generation Platform. The base salary range for this position is $107,000-216,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications: Category:Information Technology

Support customers over the phone, assist with account transactions, and prepare for licensing exams while working in a hybrid environment. | Customer service experience, eagerness to learn, and ability to work in a fast-paced environment; licensing support provided. | Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 & 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis. What to expect… In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center. Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams. Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center. Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning. Advantages of our career development experience… You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion. You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day. The expertise we’re looking for… High energy and enthusiasm with a natural passion for helping people Flexibility and self-motivation Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment The Skills You Bring Eagerness to learn and build a career in financial services Ability to deliver an outstanding customer experience Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once Coachability, collaboration and curiosity will fuel your success Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA The base salary range for this position is $45,000 - $70,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Certifications: Series 07 - FINRA, Series 66 - FINRA Category: Customer Service At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy

Transform data into insights to improve digital experiences and support strategic decisions for financial services. | Requires 6+ years in data analytics, expertise in Adobe, SQL, Tableau, and experience in financial services. | Job Description: Position Description: Transforms data into business insights, using structured and unstructured data sources (including digital interactions, customer feedback, chat/call transcripts, customer profile attributes, platform logs, operational metrics, and financial transactions). Drives improvements to the digital experience for customers and advisors, with industry-leading data analytics, visualization, and experimentation approaches and tools. Creates compelling visualizations, using Adobe, Elastic, Excel, SQL, and Tableau. Performs exploratory data analysis, using big data technologies and open-source platforms. Partners with business stakeholders to understand their critical business questions and data needs, assesses opportunities, and measures the resulting impact of product/service enhancements on advisor productivity, client satisfaction, and business objectives and key results. Primary Responsibilities: • Presents and delivers actionable insights and recommendations to senior business leaders and product owners, enabling informed business and product decisions. • Develops and executes learning agendas that inform strategic business decisions and tackle key business questions. • Analyzes customer and advisor interactions to measure usability, effectiveness, and client satisfaction within the overall cross-channel client/advisor journey. • Contributes to project strategy and deliverable planning. • Partners and collaborates effectively with technology, business, and analytics colleagues in an Agile development environment. • Develops and maintains working relationships with team members, client stakeholders, and peers. • Communicates project updates and recommendations to senior stakeholders. • Improves data analytics and insights capabilities and monitors innovation across the analytics industry. Education and Experience: Bachelor's degree in Computer Science, Engineering, Information Technology, Information Systems, Operations Research, or a closely related field (or foreign education equivalent) and six (6) years of experience as a Director, Advanced Data Analytics and Insights (or closely related occupation) performing data analytics in a financial services environment. Or, alternatively, Master's degree in Computer Science, Engineering, Information Technology, Information Systems, Operations Research, or a closely related field (or foreign education equivalent) and four (4) years of experience as a Director, Advanced Data Analytics and Insights (or closely related occupation) performing data analytics in a financial services environment. Skills and Knowledge: Candidate must also possess: • Demonstrated Expertise ("DE") developing insights to drive strategy across digital experience enhancement, service optimization, audience segmentation, and new product launch initiatives related to asset management and investment brokerage organization, using Adobe, Excel, and SQL. • DE designing measurement strategy and implementation using Adobe Digital Marketing Suite analytical tools and centralized tag management systems that beacon tags to on-premise and off-premise data warehouses. • DE developing analytical learning agendas for digital measurement strategies, product usage, success metrics, and customer demographics, using analytical tools -- Tableau, Snowflake, and ELK; and consulting with stakeholders and business leaders to articulate business requirements using measurement and experimentation. • DE performing data modeling and transformations to integrate customer data from disparate data sources -- digital interactions, customer feedback, chat and call transcripts, customer attributes, platform logs, operational metrics, and financial transactions, using SQL and Excel; and creating advanced visualization modules, and automating and updating dashboards, using Adobe Analytics and Excel. Salary: $161,803.00 - $194,000.00/year. #PE1M2 #LI-DNI Certifications: Category:Data Analytics and Insights Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Providing operational support for dividend processing, ensuring accuracy and timeliness, and collaborating with teams. | Minimum 3 years of industry experience in brokerage, banking, or mutual funds, strong Excel skills, and excellent customer service abilities. | Job Description The Role As a Senior Associate within the Operations and Service Group, you will provide superior service to our clients as part of the Corporate Actions Dividend team. The Dividend team is responsible for the allocation and reconciliation of dividend and interest distributions. The key function of this role is to ensure all distributions are processed timely and accurately, have the appropriate management oversight and are escalated as needed. Additional duties include assisting in project management responsibilities and partnering with the Client Service and Support teams. Individual is expected to be a key contributor to a positive and inclusive workplace environment and have a strong dedication to teamwork and shared success. The Expertise And Skills You Bring • Strong relationship building skills with a focus on our clients and internal business partners • Initiative to tackle problems, improve processes and learn new functions • Flexibility, adaptability, and a desire to work in a strong team-based environment • Superior Customer Service skills • Helping to develop and manage goals to effectively drive process and service improvement • The ability to provide superior phone service to our clients in a fast-paced, time-sensitive environment • Proficient in Excel • 3 years of industry related experience in either a brokerage firm, bank, clearing firm or mutual fund company Note: Fidelity will not provide immigration sponsorship for this position. The Team Operations and Services Group (OSG) provides superior customer service support to Fidelity's brokerage businesses through innovation, dedication, and commitment to excellence. The OSG Corporate Action Dividend Team provides operational excellence across the firm to various lines of business within the company. Our greatest asset is our people. The base salary range for this position is $48,000-91,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications Category: Brokerage Operations

Lead product development and strategy for Alternative Investments, leveraging data analytics and technology to solve complex business challenges. | Requires 12+ years in financial services, expertise in data analytics, financial markets, and technical skills including Python, SQL, Power BI, and knowledge of digital assets. | Job Description: The Role Note: Fidelity will not provide immigration sponsorship for this position. The Director, Data Analysis will lead product development, management, and strategy for Alternative Investments. You will partner with investment teams to design and evolve products, leveraging technology to solve complex business challenges with agility and scale. By implementing innovative, industry-standard solutions and optimizing end-to-end delivery, you will advance Fidelity's mission to deliver impactful and efficient investment solutions. You'll foster an inclusive, energized environment, elevate leadership across all levels, and promote alignment with enterprise standards while empowering teams to operate autonomously. Expertise and Skills You Bring • Advanced degree in Finance, Computer Science, Engineering, or a quantitative discipline; MBA, CFA, or CAIA preferred. • 12+ years of experience in financial services with expertise in business systems and quantitative data analytics. • Deep understanding of financial markets, market structure, regulatory frameworks, and competitive dynamics. • Knowledge of retail, intermediary, and institutional distribution channels and client needs. • Proven ability to lead product and investment concepts from incubation to production. • Strong collaboration skills with a track record of delivering business results in team environments. • Exceptional communication skills-able to articulate complex concepts clearly to senior audiences. • Strategic, innovative problem solver with passion for investment products and Alternative Investments. • Technical proficiency in Python, SQL, Power BI, Tableau, and data modeling concepts. • Ability to transform fragmented Alternative Investments data into actionable insights. • Possess strong understanding of the digital assets ecosystem, including blockchain technology, tokenization, smart contracts, and market infrastructure. Ability to assess emerging trends, regulatory developments, and their impact on the digital assets ecosystem. • Expertise in critical thinking, decision-making, and adopting new technologies/tools • The Value You Deliver • Data & Analytics Leadership: Design and deliver quantitative capabilities-performance, attribution, and exposure-using Python, SQL, and modern data practices. • Business Analysis & Strategy: Translate business needs into hypotheses validated through data analysis; identify high-impact use cases to drive measurable value. • System Design & Optimization: Partner with development and product teams to enhance platforms, strengthen data-driven decision-making, and reduce system fragmentation. • Lifecycle Management: Oversee end-to-end system enhancements-from requirements and prioritization to testing, rollout, and adoption. • Collaboration & Communication: Present strategies, metrics, and risk mitigation plans to senior management; maintain a robust project pipeline with business and technology stakeholders. • Data Integration & Insights: Extract, transform, and analyze data from multiple systems to uncover patterns and insights for Alternative Investment workflows. • Leadership & Mentorship: Guide team members, share knowledge, and ensure best practices for continuous improvement and innovation. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com. The base salary range for this position is $110,000-222,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications: Category:Information Technology

Providing customer support and assistance in a financial services environment. | No relevant financial industry experience, licensing, or technical skills mentioned. | Job Description: The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you’ll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we’re here to support you every step of the way! 2. Skill Development In the following months, you’ll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you’ll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring • Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program. • Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. • A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. • Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. • A desire for growth and a mindset that generates long term success through adaptability and personal accountability. • Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. • Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. Note: Fidelity is not providing immigration sponsorship for this position The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. Certifications: Series 07 - FINRA, Series 63 - FINRACategory: Customer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Job Description: The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you’ll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we’re here to support you every step of the way! 2. Skill Development In the following months, you’ll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you’ll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring • Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program. • Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. • A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. • Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. • A desire for growth and a mindset that generates long term success through adaptability and personal accountability. • Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. • Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. Note: Fidelity is not providing immigration sponsorship for this position The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. Certifications: Series 07 - FINRA, Series 63 - FINRACategory: Customer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Support enterprise data analysis, build dashboards, and contribute to strategic decision-making. | Bachelor's in Business, Finance, or Economics; 3-5 years of relevant experience; proficiency in Excel and analytics tools; strong communication skills. | Job Description: Job Title: Senior Financial Analyst The Role As a Senior Financial Analyst, you will help progress BPM's analytical capabilities by supporting execution of key initiatives. You will work to contribute to the team's analytical depth and begin to deploy new insights on BPM's data products as our environment grows and evolves. You will help bring the new data to life by creating meaningful views that can help drive dialogue, strategy, and decision-making. You will build conduct exploratory analysis, build dashboards / prototypes, and use data to test hypotheses for key enterprise questions. You will also innovate new enterprise-level views using various data analysis or visualization tools, with a focus on speed to market and delivering value. You will also work closely with our technology partners and Reporting COE to turn those prototypes into more hardened solutions. You will do this by having a creative and collaborative mentality, possessing the ability to link business strategy to available data, and work in a way that will resonate across teams and with business partners. The Expertise and Skills You Bring • Bachelor's degree in Business, Accounting, Finance, or Economics • 3-5 years of relevant work experience in financial analysis or a related field • Strong analytical, conceptual thinking, and problem-solving capabilities • Excellent interpersonal and communication skills, with the ability to influence across levels of the organization • Proficiency in Excel and PowerPoint; experience with Tableau, Power BI or other analytics tools. SQL experience preferred • Ability to synthesize complex issues and communicate findings clearly and concisely • Confidence and maturity to work independently and cross-functionally • Comfort with managing multiple analytical priorities at once Note: Fidelity is not providing immigration sponsorship for this position The Team This Senior Financial Analyst is a member of the Business Performance Measurement (BPM) team, whose mission is to deliver actionable insights and analysis across the enterprise. Our team builds and supports a high quality data environment, in close collaboration with Technology, to support this vision and empower a data-driven culture. We use this environment to drive innovation, strategic growth and advise in corporate decision making. We continually improve our data ecosystem to enable fast and effective analytics. In this role, you will help advance the analytics mandate to utilize the team's curated data to create insightful views into the business at the enterprise level. Certifications: Category: Finance Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Providing customer support and handling inquiries in a financial services context. | No specific financial or technical skills or certifications mentioned. | Job Description: The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you’ll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we’re here to support you every step of the way! 2. Skill Development In the following months, you’ll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you’ll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring • Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program. • Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. • A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. • Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. • A desire for growth and a mindset that generates long term success through adaptability and personal accountability. • Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. • Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. Note: Fidelity is not providing immigration sponsorship for this position The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. Certifications: Series 07 - FINRA, Series 63 - FINRACategory: Customer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Job Description: The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you’ll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we’re here to support you every step of the way! 2. Skill Development In the following months, you’ll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you’ll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring • Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program. • Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. • A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. • Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. • A desire for growth and a mindset that generates long term success through adaptability and personal accountability. • Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. • Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. Note: Fidelity is not providing immigration sponsorship for this position The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. Certifications: Series 07 - FINRA, Series 63 - FINRACategory: Customer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Analyze client requirements and plan documents, develop creative solutions for retirement and benefit products, and support sales goals through client consultation and internal collaboration. | 10+ years in related financial product/industry experience, Series 7 and 63 certifications (or ability to acquire), strong leadership and client consultation skills, and willingness to travel about 50%. | Job Description: This dynamic role is well-suited for someone who enjoys solving Workplace Investing prospective clients' most complicated requirements in a fast-paced, unexpected environment. If you are motivated by being part of a hard-working, creative, and collaborative team that loves to win, this role is for you! ASSOCIATE MAY BE BASED REMOTELY The Role This role works closely with Account Executives to win our largest corporate clients in support of WI sales goals. As a Solution Architect, you are responsible for performing a comprehensive analysis of client requirements, comparing plan document provisions against our product and services, problem solving for unique plan features, and representing the Fidelity solution during the sales process. This role relies heavily on your knowledge of Fidelity's products, services and processes and your ability to think strategically, coordinate with clients and their consultants, and collaborate with internal business partners. The Expertise You Have • Defined Contribution and Defined Benefit expertise required • Health & Welfare expertise desirable • Bachelor's degree, minimum; Master's degree preferred • Minimum 10 years related product/ industry experience; 5+ years of Fidelity experience desirable • Series 7 and 63 required (can be acquired in role) • Approximately 50% travel requirement The Skills You Bring • Leadership skills including coaching, mentoring, displaying Fidelity's core values in all situations • Internal influence skills including organizational navigation and perspective, firmly established internal network, knowledge of exception processing and ability to articulate value versus risk of solutions • Client-facing consultation skill to understand needs, influence, and articulate value vs. risk/reward • Presentation skills at all levels (e.g., administrative, peers, executives), verbal and non-verbal, internal, and external including excellent written and verbal communication skills • Industry/competitor knowledge and ongoing 'student of the business' The Value You Deliver • Strategic analysis of clients and prospects to identify potential administrative concerns which may require custom solutions and/or exception management • Reviewing plan design, underwriting of legal plan documents, identifying non-standard product and service requirements • Developing creative solutions, understanding the financial and operational impacts, owning internal exception approval process steps • Providing subject matter expertise on retirement and benefit issues during the sales and rebid process. • Presenting Fidelity's differentiation in the employer benefits community through thoughtful proposal responses, high impact presentations, and coaching team members for presentations. • Collaborating with prospective clients and representing the Fidelity value proposition as part of the broader solution offering. • Catalyzing change within the team and business unit with an eye for customer needs. • Providing real time market feedback to product, systems, and marketing organizations The Team Our team within Workplace Investing (WI) Sales strives to win and retain WI clients through outstanding solutions while mitigating risk to the firm. Keeping and growing our client base helps maintain our position as the top-tier benefits outsourcing provider. Certifications: Series 07 - FINRA, Series 63 - FINRA Category: Sales Support Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Review and process associate disclosures, provide guidance on policies, and support process improvements. | Bachelor’s degree with at least 3 years of relevant experience, proficiency in office applications, and strong analytical and communication skills. | Job Description The Role As a Compliance Advisor in the Ethics Office, you will be responsible for reviewing associates’ gifts and entertainment (G&E) and Personal Conflicts of Interest (PCOI) disclosures. • You will help ensure that Fidelity protects its reputation and complies with a variety of federal, state, and local ethics and gift laws and regulations. • You will support the team by reviewing and processing disclosures and responding to associate inquiries. • You will routinely provide guidance to Fidelity associates regarding the Corporate Gifts & Entertainment Policy and Personal Conflicts of Interest Policy. • You will help automate our processes and drive innovation to improve the associate experience. • You will support the transformation of the PCOI Program by helping develop processes and implement technology solutions. • You will work closely with and have opportunities to learn from other Fidelity Ethics Office and compliance members, business and technology partners, and legal counsel. The Expertise And Skills You Bring • Bachelor’s degree with at least 3 years of relevant work experience required. • Knowledge of compliance, risk, audit, or legal functions preferred. • Juris Doctor (JD) preferred. • Excellent written and verbal communication, interpersonal, and leadership skills. • Technology experience is a plus. • You are proficient in common office applications (e.g., Excel, PowerPoint, SharePoint) and can quickly learn and master internal websites, databases, and applications. • You are committed to operational precision, can accurately process work items from a queue, and can effectively handle multiple time-sensitive tasks and priorities at a time. • You can use problem solving skills to overcome unexpected obstacles with little or no supervision. • You possess strong research and analytical skills and are comfortable with data analytics. • You have a strong sense of ownership over your work, thoughtfully and efficiently drive tasks to completion, and are dedicated to accuracy, quality, and integrity. • You apply sound judgment to spot issues, assess risks, and identify items requiring escalation. • You can evaluate opportunities for improvements in processes through technology solutions. • You are an energetic, positive, adaptive, and results focused contributor. The Value You Deliver • You analyze, disposition, and escalate employee G&E disclosures. • You consult legal guidance to assess the appropriateness of gifts and entertainment given to government officials. • You detect potential policy violations via e-communications review. • You effectively communicate with associates who have not fulfilled their compliance obligations. • You monitor program mailboxes and respond to inquiries in a timely manner. • You advise associates and managers on the G&E and PCOI policies. • You support proactive reviews and risk assessments. • You support existing processes and help identify potential process improvements. • You review and complete reporting, execute program oversight controls, and maintain operating procedures. • You are a thoughtful decision maker who strives to enhance the associate experience while maintaining a strong culture of compliance. Note: Fidelity is not providing immigration sponsorship for this position The Team The Ethics Office works closely with business, compliance, and legal partners to ensure ongoing regulatory compliance, customer protection, and protection of Fidelity’s brand and reputation. We are passionate about the associate experience and are committed to providing sound and consistent guidance that effectively mitigates conflicts of interest while allowing associates to engage in personal activities. Certifications Category: Compliance Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Lead client engagements to align benefit program strategies during mergers and acquisitions, ensuring smooth transitions and compliance, while developing business and mentoring associates. | 15+ years in employer benefits industry focused on benefit strategy and compliance during M&A, strong leadership, communication, critical thinking, and experience with due diligence and integration planning. | Note: The job is a remote job and is open to candidates in USA. Fidelity Investments is well known for its outstanding investment management and benefits outsourcing services. As a Vice President in Workplace Consulting, you will drive client engagements to align benefit program strategies during mergers and acquisitions, ensuring smooth transitions for employees and the organization. Responsibilities • Drive and lead client engagements to align retirement, health & welfare and global benefit program strategies ensuring smooth transitions for employees and the organization during a merger, acquisition or divestiture. • Facilitate complex strategy discussions with clients to understand their business as well as providing oversight on project implementation and delivery. • Involved with new business development, creative solutioning for new and prospective clients and cultivating existing client relationships. • Lead new business efforts including collaborating cross-practice and across Fidelity to secure additional revenue for Workplace Consulting and the broader organization. • Partner with subject matter experts to develop comprehensive M&A benefit integration strategies. • Create sustainable and profitable client relationships. • Ensure and champion quality of work delivered to clients. • Consult on a wide variety of benefit topics, including employee/retiree educational issues and anticipating changing client needs, with a focus on mergers & acquisitions. • Contribute to thought leadership on behalf of Fidelity and Workplace Consulting. • Work with other practices in Workplace Consulting and across Fidelity to identify new opportunities and deliver integrated solutions. • Mentor associates within the Retirement practice and cross-practice. Skills • Bachelor's Degree • 15+ years of experience in employer benefits industry, with a focus on benefit program strategy and compliance during corporate mergers and acquisitions • Superior teamwork skills and ability to professionally influence others across groups • Strong critical thinking and problem-solving skills • Excellent oral and written communication skills • Proven leadership ability • Keen interest and commitment to help others succeed • Expert knowledge in evaluating employee benefit plans and programs during the M&A lifecycle, including compliance considerations, identification of risks and making recommendations for post-transaction entities • Demonstrated experience in supporting clients with due diligence reviews, risk mitigation during transition and implementation, strategic plan design and compliance consulting, and integration planning Benefits • Comprehensive health care coverage and emotional well-being support • Market-leading retirement • Generous paid time off and parental leave • Charitable giving employee match program • Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career Company Overview • Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. It was founded in 1946, and is headquartered in Boston, Massachusetts, USA, with a workforce of 10001+ employees. Its website is https://www.fidelity.com.

Deliver financial reporting and analysis to support strategic decision-making, lead data strategy projects, and mentor junior analysts. | Bachelor's degree in Finance or related field, 5+ years in finance with advanced skills in Excel and PowerBI, experience in financial services or benefits outsourcing preferred. | Job Description: Job Title: Senior Manager, Workplace Investing The Role As a Senior Manager of Workplace Investing in Central Finance within the WI Data Strategy & Costing Finance Team—a Center of Excellence (CoE)—you will deliver impactful and insightful financial reporting and analysis to support strategic decision-making across the organization. In this role, you will lead efforts in analyzing costing and profitability, including overseeing production views and the development of financial models. You’ll play a key part in implementing and testing next-generation finance tools, while managing high-impact data strategy projects that deliver meaningful insights to the business. Your work will also focus on improving team efficiency by streamlining processes and ensuring consistent, proactive communication with stakeholders. Additionally, you’ll serve as a project manager for critical initiatives, driving collaboration and alignment across teams. Your primary focus in this role will be to develop and enhance reporting solutions, analytics, and process improvements that drive stronger financial outcomes across the organization. You will mentor junior analysts and lead project management efforts that span the broader team. Key responsibilities include delivering statistical and profitability data reporting and analytics for the WI finance community and business partners, supporting corporate finance initiatives through project management and analytical expertise, and contributing to strategic planning and decision-making as part of the firm’s broader finance modernization efforts. The Expertise and Skills You Bring Bachelor’s degree in Finance, Economics, or related field; MBA or advanced degree preferred. 5+ years of professional experience in Finance, including financial modeling and analysis; 3+ years with an advanced degree. Experience in financial services; benefits outsourcing (WI) experience is a plus. Strong skills in MS Excel and PowerPoint. Experience with tools such as Tableau, PowerBI, Anaplan, Alteryx, FCAP/NGAV, A&F/FDH. Excellent written and verbal communication across all organizational levels. Intellectual curiosity and strong analytical/problem-solving capabilities. High attention to detail and ownership of complex data sets. Strong interpersonal skills and ability to influence cross-functional teams. Initiative-driven with a creative mindset and adaptability to shifting priorities. Note: Fidelity is not providing immigration sponsorship for this position The Team You’ll be part of the WI Data Strategy & Costing Finance Team, a high-impact group within Workplace Investing (WI), which provides retirement, investment, and healthcare benefit solutions to institutional clients and their participants. This team plays a pivotal role in driving strategic priorities, supporting new business growth, and enhancing market share for the firm. Certifications: Category: Finance Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy

Build and contribute to desktop user experience and underlying platforms, delivering end-to-end features in cross-functional teams. | Experience with .Net/C# desktop applications, application frameworks, Azure DevOps or GitHub pipelines, performance tuning, unit testing, API design, and DevOps practices. | Job Description: Software Engineer – Digital Experience Are you interested in serving the needs of millions of customers by building the best-in-class digital experience that helps them in financial planning, investing, and retirement solutions? Our chapter comprises teams that work on desktop applications and platforms like Active Trader Pro®. We're looking for product-aware engineers who are passionate, inquisitive, and responsible individuals to help us on our mission to deliver the best user experience to our customers. The Purpose of Your Role Our teams build and contribute to Fidelity’s digital presence. As a desktop developer, you will help us build the desktop user experience and the underlying platforms needed to support our digital presence. You’ll work on building end to end features as part of our autonomous, cross functional teams. You’ll have the opportunity to contribute to own entire features from concept to deployment working on cross-functional teams. You'll have the opportunity to contribute ideas to improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. We're looking for highly motivated individuals who work well in a collaborative, iterative, and fast-paced environment. The Expertise We’re Looking For You have a passion for technology and can navigate your way across complex and rapidly-changing landscapes by staying on top of latest trends and thrive by sharing knowledge. Are a creator, a doer, and a disruptor who will help us solve real-life problems and meet real customer needs. You’ll be helping us build things, taking an idea, and creating rapid prototypes that are shippable and learn from real-life feedback. Are comfortable to be a self-starter, who actively challenges status-quo, is curious and not afraid to ask 'Why' and 'What if'? Are experienced with the tools of the trade including a variety of modern programming languages and frameworks Care about cycle time and use CI/CD practices, tools to rapidly deploy changes to customers while minimizing risk using practices like A/B tests, blue-green deployments, and feature toggles Stay on top of Algorithms, Data Structures and Design Patterns and love the challenge of building highly scalable systems that can support thousands of transactions/sec. Have a mindset of test first development and are experienced in modern test frameworks. We believe in testing and that quality is everyone’s job. Are data-driven and can measure, collect and use data to make decisions. We understand the value of intuition and the need to balance decisions accordingly. Have strong communication skills and technical expertise to drive and participate in meaningful discussions. The Skills You Bring • Strong knowledge of HTTP based APIs, Networking and how the internet works. • Strong .Net/C# based applications expertise desired • Strong experience with application frameworks • Experience with Azure DevOps or GitHub repository/pipelines & tools • Experience with performance tuning & memory utilization of desktop applications • Comfortable with Visual Design & Rapid Prototyping • Expert at one IDE of choice (Visual Studio, WebStorm) • Unit testing & Automation Tools/Frameworks (MS Unit, NUnit, xUnit) • API Design & Development, MicroServices Architecture. • DevOps, Automated Testing and Continuous Delivery How Your Work Impacts the Organization We believe that diversity in background and experience will foster an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers. Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural fits demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge. Our culture code is simple • We share knowledge to empower and connect everyone • We live outside our comfort zone. • We believe life is too short to not love what you do • We know amazing people create great opportunities • We are customers. • We favor autonomy and take ownership Certifications: Category:Information Technology Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Support the development and implementation of fraud risk policies and standards across the enterprise, collaborating with various business units. | Experience in fraud risk management, policy development, and working within financial services or related fields. | Job Description: The Role Fidelity’s Risk and Control (FRC) team is seeking a seasoned fraud risk professional to support the development and execution of fraud risk policies and standards across the enterprise. As a Senior Manager, you will play a key role in shaping and maintaining a program that aligns with industry best practices, regulatory expectations, and Fidelity’s business objectives. This role is highly collaborative, working across multiple business units including Fraud Detection, Recovery, Investigations, Legal, Compliance, Cybersecurity, and other risk and control functions. As the Senior Manager of Fraud Policies and Standards, you will be responsible for: Contribute to the design and implementation of the enterprise Fraud Prevention Program. Support the development and refinement of fraud-related policies, standards, and business requirements. Partner with business units to ensure alignment with fraud risk controls and regulatory obligations. Assist in communicating program goals and updates to stakeholders across the firm. Collaborate with cross-functional teams to identify opportunities for program improvement and risk mitigation. Help maintain a framework that promotes transparency, structured decision-making, and proactive fraud risk management. The Expertise You Bring Strong communication and collaboration skills, with the ability to influence and build relationships across teams. Solid understanding of fraud risk management principles and their application in a financial services environment. Ability to analyze and manage information to support risk-based decision-making. Proven interpersonal skills to work effectively with diverse stakeholders. Demonstrated ability to lead initiatives and contribute to strategic discussions within the fraud risk domain. The Skills You Bring Bachelor’s degree or equivalent experience. Experience in fraud risk management or related fields. Experience supporting governance, policy development, or risk assessment programs. Familiarity with cyber fraud, technology risk, and privacy considerations. Strong analytical and problem-solving capabilities. Ability to manage multiple priorities in a dynamic environment. Aptitude for identifying fraud trends and recommending preventive measures. Experience contributing to the development of tools and processes for proactive risk identification. Excellent stakeholder management and project coordination skills. Certifications: Category: Investment Operations Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy

Provide 24x7 production support for telephony and communication platforms, troubleshoot and resolve complex technical issues, collaborate with technical teams, and contribute to system reliability and process improvements. | Minimum 5 years experience in systems support or production services with strong telephony knowledge, proficiency in troubleshooting, incident management, and excellent communication skills. | Job Title: Senior Systems Services & Support Company Overview: Fidelity Investments is a leading financial services corporation dedicated to helping clients achieve their financial goals through innovative technology and exceptional service. With a global presence and a commitment to excellence, Fidelity fosters a collaborative and inclusive work environment where employees can thrive and grow. Role Overview: As a Senior Systems Services & Support Engineer, you will play a critical role in maintaining and supporting Fidelity’s telephony environment. You will be part of the EC3-PS team, providing 24x7x365 production services support for voice, chat, email platforms, and digital call recording systems, ensuring seamless communication and operational continuity. What You'll Do: - You will provide expert production support for telephony systems, including voice, chat, and email platforms. - You will monitor and troubleshoot issues in real-time to minimize downtime and service disruptions. - You will collaborate with cross-functional technical teams to resolve complex system problems. - You will participate in on-call rotations to ensure continuous support coverage. - You will document incidents, resolutions, and system changes to maintain accurate records. - You will assist in the implementation and testing of system upgrades and patches. - You will contribute to process improvements to enhance system reliability and support efficiency. - You will mentor junior team members and share knowledge to build team capabilities. What You Bring: - Minimum of 5 years of experience in systems support or production services, preferably in telephony or communication platforms. - Strong knowledge of telephony systems, digital call recording, and related technologies. - Experience with 24x7 production support environments and incident management. - Proficiency in troubleshooting complex technical issues and root cause analysis. - Excellent communication and collaboration skills to work effectively with diverse technical teams. - Ability to work independently and manage multiple priorities in a fast-paced environment. Bonus Points If You Have: - Experience with cloud-based telephony solutions and digital communication platforms. - Familiarity with scripting or automation tools to streamline support tasks. - Certifications related to telephony systems or IT service management (e.g., ITIL). - Prior experience in a financial services or highly regulated industry. What We Offer: - We offer a dynamic and inclusive workplace culture that values innovation and teamwork. - We offer comprehensive health, dental, and vision insurance plans. - We offer competitive retirement savings plans with company matching. - We offer opportunities for professional development and career growth. - We offer flexible work arrangements to support work-life balance. Ready to Apply? To join our team as a Senior Systems Services & Support Engineer, please submit your resume and cover letter through our careers portal at Fidelity Investments. We look forward to reviewing your application and exploring how you can contribute to our mission of delivering exceptional service and technology solutions.

Provide 24x7 production support for telephony and communication platforms, troubleshoot and resolve complex technical issues, collaborate with technical teams, and contribute to system improvements. | Minimum 5 years experience in systems support with strong telephony knowledge, proficiency in incident management, troubleshooting, and excellent communication skills. | Job Title: Senior Systems Services & Support Company Overview: Fidelity Investments is a leading financial services corporation dedicated to helping clients achieve their financial goals through innovative technology and exceptional service. With a commitment to integrity and excellence, Fidelity fosters a collaborative environment where employees can grow and make a meaningful impact. Role Overview: As a Senior Systems Services & Support Engineer, you will play a critical role in maintaining and supporting Fidelity’s telephony environment. You will be part of the EC3-PS team, providing 24x7x365 production services support for voice, chat, email platforms, and digital call recording, ensuring seamless communication and operational continuity. What You'll Do: - You will provide expert production support for telephony systems, including voice, chat, and email platforms. - You will monitor and troubleshoot issues in real-time to minimize downtime and service disruptions. - You will collaborate with cross-functional technical teams to resolve complex system problems. - You will participate in on-call rotations to ensure 24x7x365 support coverage. - You will document incidents, resolutions, and system changes to maintain accurate records. - You will assist in the implementation and testing of system upgrades and patches. - You will contribute to continuous improvement initiatives to enhance system reliability and performance. - You will mentor junior team members and share knowledge to build team expertise. What You Bring: - Minimum of 5 years of experience in systems support or production services, preferably in telephony or communication platforms. - Strong knowledge of telephony systems, digital call recording, and related technologies. - Experience with 24x7 production support environments and incident management. - Proficiency in troubleshooting complex technical issues and root cause analysis. - Excellent communication and collaboration skills to work effectively with diverse technical teams. - Ability to work independently and manage multiple priorities in a fast-paced environment. Bonus Points If You Have: - Experience with cloud-based telephony solutions and VoIP technologies. - Familiarity with scripting or automation tools to streamline support processes. - Certifications related to telephony systems or IT service management (e.g., ITIL). - Prior experience in financial services or a highly regulated industry. What We Offer: - We offer a dynamic and inclusive work environment that values innovation and teamwork. - We offer comprehensive health, dental, and vision insurance plans. - We offer competitive retirement savings plans and financial wellness programs. - We offer opportunities for professional development and career growth. - We offer flexible work arrangements to support work-life balance. Ready to Apply? To join our team as a Senior Systems Services & Support Engineer, please submit your resume and cover letter through our careers portal at www.fidelitycareers.com. We look forward to learning how your skills and experience can contribute to Fidelity’s success.

Provide 24x7 production support and troubleshooting for telephony and communication platforms, collaborating with technical teams to ensure system reliability. | At least 5 years of experience in systems support with strong telephony knowledge, excellent troubleshooting skills, and experience in 24x7 production environments. | Job Title: Senior Systems Services & Support Company Overview: Fidelity Investments is a leading financial services corporation dedicated to helping clients achieve their financial goals through innovative technology and exceptional service. With a commitment to integrity and excellence, Fidelity fosters a collaborative environment where employees can grow and make a meaningful impact. Role Overview: As a Senior Systems Services & Support Engineer, you will play a critical role in maintaining and supporting Fidelity’s telephony environment. You will be part of the EC3-PS team, providing 24x7x365 production services support for voice, chat, email platforms, and digital call recording, ensuring seamless communication and operational continuity. What You'll Do: - You will provide expert production support for telephony systems, including voice, chat, and email platforms. - You will monitor and troubleshoot issues in real-time to minimize downtime and service disruptions. - You will collaborate with cross-functional technical teams to resolve complex system problems. - You will participate in on-call rotations to ensure 24x7x365 support coverage. - You will document incidents, resolutions, and system changes to maintain accurate records. - You will assist in the implementation and testing of system upgrades and patches. - You will contribute to continuous improvement initiatives to enhance system reliability and performance. - You will mentor junior team members and share knowledge to build team expertise. What You Bring: - Minimum of 5 years of experience in systems support or production services, preferably in telephony or unified communications. - Strong knowledge of telephony systems, digital call recording, and related technologies. - Experience with 24x7 production support environments and incident management. - Proficiency in troubleshooting complex technical issues and root cause analysis. - Excellent communication skills and ability to work collaboratively across teams. - Familiarity with scripting or automation tools is a plus. Bonus Points If You Have: - Experience with cloud-based telephony platforms and services. - Certifications related to telephony systems or IT service management (e.g., ITIL). - Knowledge of network infrastructure and security best practices. - Prior experience mentoring or leading support teams. What We Offer: - We offer a dynamic and inclusive work environment that values innovation and teamwork. - We offer comprehensive health, dental, and vision insurance plans. - We offer competitive retirement savings plans with company matching. - We offer opportunities for professional development and career growth. - We offer flexible work arrangements to support work-life balance. Ready to Apply? To join our team as a Senior Systems Services & Support Engineer, please submit your resume and cover letter through our careers portal at www.fidelitycareers.com. We look forward to learning how your skills and experience can contribute to our continued success.

Develop and deliver analytics solutions, create dashboards and reports, collaborate with stakeholders to drive data-driven decisions for not-for-profit retirement plan sponsors. | 3+ years in analytics or BI, proficiency with BI tools like Power BI/Tableau, SQL skills, strong problem framing and data storytelling, preferred experience with cloud data warehouses and scripting languages. | Job Description: The Role Do you enjoy working with data and uncovering insights that lead to actions? In this role you will develop and deliver analytics capabilities for Fidelity's not-for-profit retirement plan sponsors. You will work closely with a dedicated and hard-working team of analysts to provide client insights, data-driven presentations, and tools that promote solutions to optimize the plan and employee engagement efforts. The capabilities you build will make a difference, helping improve the retirement outcome of millions of not-for-profit workers across healthcare, higher education, and faith-based industries! What You Will Do • Identify and capture data from multiple sources, then perform modeling and analysis to generate clear insights and recommendations. • Create and present dashboards, reports, and visuals that communicate complex information simply and credibly to business partners and clients. • Prototype and build self-service analytics tools that enable partners to access and use data effectively. • Collaborate with stakeholders to frame problems, define success metrics, and prioritize the analytics roadmap. • Ensure data quality, documentation, and reproducibility across analyses and deliverables. The Expertise You Have • Bachelor's Degree, or equivalent, in information technology, data analysis, data science, finance, engineering, or a closely related field required • 3+ years in analytics/business intelligence or 2+ years with a Master's in a related field • Proven experience delivering business intelligence and analytics solutions that inform strategic decisions The Skills You Bring • Proficiency with business intelligence tools such as Tableau or Power BI, including data preparation and dashboard/report development. • SQL skills for querying and transforming data. • Ability to manage multiple projects independently, with strong attention to detail and quality. • Critical thinking, problem framing, and data storytelling skills for executive and client audiences. • Preferred • Experience with a cloud data warehouse (for example, Snowflake) and data preparation tools (for example, Alteryx) • Knowledge of retirement plans and the not-for-profit sector (healthcare and higher education). • Experience with a scripting language (Python or R) for analysis and automation. Familiarity with data governance, documentation, and reproducible analytics practices Note: Fidelity will not provide immigration sponsorship for this position Certifications: Category:Business Analytics and Insights Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Provide 24x7 production support for telephony systems, troubleshoot issues, collaborate with technical teams, and contribute to system improvements. | Minimum 5 years experience in telephony or systems support, strong troubleshooting skills, and excellent communication abilities. | Job Title: Senior Systems Services & Support Company Overview: Fidelity Investments is a leading financial services corporation dedicated to helping clients achieve their financial goals through innovative technology and exceptional service. With a commitment to integrity and excellence, Fidelity fosters a collaborative environment where employees can grow and make a meaningful impact. Role Overview: As a Senior Systems Services & Support Engineer, you will play a critical role in maintaining and supporting Fidelity’s telephony environment. You will be part of the EC3-PS team, providing 24x7x365 production services support for voice, chat, email platforms, and digital call recording, ensuring seamless communication and operational continuity. What You'll Do: - You will provide expert production support for telephony systems, including voice, chat, and email platforms. - You will monitor and troubleshoot issues in real-time to minimize downtime and service disruptions. - You will collaborate with cross-functional technical teams to resolve complex system problems. - You will participate in on-call rotations to ensure continuous support coverage. - You will document incidents, resolutions, and system changes to maintain accurate records. - You will assist in the implementation and testing of new telephony technologies and upgrades. - You will contribute to process improvements to enhance system reliability and support efficiency. - You will mentor junior team members and share knowledge to build team expertise. What You Bring: - Minimum of 5 years of experience in systems support or production services, preferably in telephony or unified communications. - Strong knowledge of telephony systems, digital call recording, and related technologies. - Experience with 24x7 production support environments and incident management. - Proficiency in troubleshooting complex technical issues and root cause analysis. - Excellent communication skills to interact effectively with technical teams and stakeholders. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience with cloud-based telephony platforms and VoIP technologies. - Familiarity with scripting or automation tools to streamline support tasks. - Certifications related to telephony systems or IT service management (e.g., ITIL). - Prior experience in financial services or a regulated industry. What We Offer: - We offer a dynamic and inclusive work environment that values innovation and collaboration. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer competitive compensation and a robust retirement savings plan. - We offer flexible work arrangements to support work-life balance. Ready to Apply? To join our team as a Senior Systems Services & Support Engineer, please submit your resume and cover letter through our careers portal at www.fidelitycareers.com. We look forward to reviewing your application and exploring how you can contribute to Fidelity’s success.

Provide 24x7x365 production services support for telephony, voice, chat, and email platforms, ensuring system reliability and collaborating with technical teams to resolve issues. | Minimum 5 years experience in systems support with strong telephony knowledge, excellent troubleshooting skills, and ability to work in a 24x7 production environment. | Job Title: Senior Systems Services & Support Company Overview: Fidelity Investments is a leading financial services corporation dedicated to helping clients achieve their financial goals through innovative technology and exceptional service. With a commitment to integrity and excellence, Fidelity fosters a collaborative environment where employees can grow and make a meaningful impact. Role Overview: As a Senior Systems Services & Support Engineer, you will play a critical role in maintaining and supporting Fidelity’s telephony environment. You will be part of the EC3-PS team, providing 24x7x365 production services support for voice, chat, email platforms, and digital call recording, ensuring seamless communication and operational continuity. What You'll Do: - You will provide expert production support for telephony systems, including voice, chat, and email platforms. - You will monitor and troubleshoot issues in real-time to minimize downtime and service disruptions. - You will collaborate with cross-functional technical teams to resolve complex system problems. - You will participate in on-call rotations to ensure 24x7x365 support coverage. - You will document incidents, resolutions, and system changes to maintain accurate records. - You will assist in the implementation and testing of system upgrades and patches. - You will contribute to continuous improvement initiatives to enhance system reliability and performance. - You will mentor junior team members and share knowledge to build team expertise. What You Bring: - Minimum of 5 years of experience in systems support or production services, preferably in telephony or communication platforms. - Strong knowledge of voice, chat, and email systems, including digital call recording technologies. - Proficiency in troubleshooting and resolving complex technical issues in a 24x7 production environment. - Experience working with cross-functional teams and managing incident response. - Excellent communication skills and the ability to document technical information clearly. - Ability to work effectively under pressure and manage multiple priorities. Bonus Points If You Have: - Experience with cloud-based telephony solutions and VoIP technologies. - Familiarity with scripting or automation tools to streamline support processes. - Certifications related to telephony systems or IT service management (e.g., ITIL). - Prior experience in a financial services or highly regulated industry. What We Offer: - We offer a dynamic and inclusive work environment that values innovation and collaboration. - We offer comprehensive health, dental, and vision insurance plans. - We offer competitive retirement savings plans with company matching. - We offer opportunities for professional development and career growth. - We offer flexible work arrangements to support work-life balance. Ready to Apply? To join our team as a Senior Systems Services & Support Engineer, please submit your resume and cover letter through our careers portal at www.fidelitycareers.com. We look forward to learning how your skills and experience can contribute to our continued success.