FF Inc

Assist customers with inquiries, resolve issues, and provide a positive experience in a fast-paced environment. | Requires strong communication, interpersonal skills, and basic computer proficiency; prior customer service experience preferred. | Customer Service Representative Location: Orlando, FL Employment Type: Full-Time About The Position We are seeking a reliable, customer-focused Customer Service Representative to join our team full-time. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and providing a positive, supportive experience during every interaction. This position is ideal for someone who enjoys helping people, thrives in fast-paced environments, and is looking for a stable, long-term opportunity with room to grow. Key Responsibilities • Greet customers and provide accurate, friendly assistance in person or over the phone • Answer questions about products, services, policies, and account information • Help resolve customer concerns and escalate issues when needed • Process transactions, orders, payments, or account updates (based on company needs) • Maintain a clean, organized workspace and uphold company service standards • Document customer interactions in the CRM or system accurately • Support team members with daily tasks, administrative duties, and customer follow-up • Contribute to meeting service goals, quality standards, and team performance metrics Qualifications • Strong verbal communication and interpersonal skills • Friendly, patient, and professional demeanor • Ability to handle customer concerns with problem-solving and empathy • Basic computer and data-entry skills • Strong time-management and reliability — consistent attendance is essential • Prior customer service, retail, call center, or hospitality experience is preferred but not required • Ability to work a full-time schedule (40 hours per week) What We Offer • Competitive pay + bonus structure (if applicable) • Comprehensive training to set you up for success • Opportunities for advancement into senior roles • Supportive, team-oriented environment Who Thrives In This Role This position is ideal for individuals who are patient, solutions-driven, and enjoy working directly with customers. You will succeed if you’re energetic, dependable, and able to maintain a positive attitude while handling a variety of customer needs throughout the day. Skills: basic,email communication,persuasive conversations,technology navigation,customer interaction,email,customer engagement,sales orientation,problem solving,basic computer proficiency,customer relationship management (crm),excellent communication skills,listening skills,organizing operations,customer,organization,customer relationship management,tech-savviness,adaptability,communication skills,tech-savvy,relationship building,computer proficiency,calm demeanor,problem-solving,crm proficiency,crm software,troubleshooting,communication,ownership,time management,basic computer skills,solution-oriented demeanor,collaborative teamwork,customer service skills,active listening,collaboration,teamwork,persuasive conversation,problem-solving skills,team collaboration,product knowledge,technical troubleshooting,sales,interpersonal skills,sales skills,customer service,relationship-building,organizational skills,persuasion,crm navigation,computer skills,listening,crm systems

Represent the brand at events, engage attendees, assist with event setup and breakdown, and support live demonstrations and lead collection. | Current senior or recent graduate preferred, strong communication skills, physical ability for event setup, flexibility for event schedules, and authorization to work in the U.S. | Located in Pflugerville, TX Do you thrive in high-energy environments? Love connecting with people from all walks of life? Curious about how major brands create memorable experiences for customers? If so, this internship is your chance to dive into the fast-paced world of event marketing and promotions—and be on the front lines of bringing a brand to life. We’re looking for an Event Intern to join our brand activation team. In this role, you’ll help represent our company at festivals, trade shows, retail activations, and local community events. You’ll learn the art and strategy behind engaging attendees, showcasing products and services, and driving real-time sales or lead generation—all while working alongside seasoned event marketing professionals. What You’ll Do • Represent our brand at a variety of in-person events, from high-traffic expos to vibrant street festivals. • Greet attendees with a warm, approachable attitude and spark conversations that leave a lasting impression. • Share our product or service offerings in a way that’s engaging, clear, and on-brand. • Support live demonstrations, sampling, or hands-on experiences for attendees. • Assist with setup and breakdown of event spaces, ensuring displays look polished and inviting (light lifting required). • Maintain a professional, positive demeanor throughout long, sometimes high-pressure event days. • Collect and organize attendee leads for follow-up, providing valuable insights back to our marketing team. • Stay up-to-date on campaign goals, special promotions, and brand messaging through regular team briefings. What You’ll Bring • Current senior or recent graduate in marketing, communications, business, hospitality, or related field (preferred, not required). • Previous experience in promotions, customer service, retail sales, or events is a plus but not essential—we’ll train you! • Strong communication skills, a natural ability to connect with people, and the confidence to approach strangers in a friendly way. • Physical ability to stand for extended periods and lift up to 25 lbs for event setup and teardown. • Flexibility to work evenings, weekends, or travel for events when needed. • Authorization to work in the U.S. and ability to attend in-person events. Why Join Us • Gain hands-on experience in live event marketing, brand promotions, and customer engagement—skills that will benefit you in any career. • Learn from a supportive team that values mentorship, creativity, and collaboration. • Paid training to set you up for success. • Flexible scheduling that works around your classes or other commitments. • Opportunities for travel to exciting venues and events. • Performance-based opportunities for advancement within our event marketing and sales teams. If you’re enthusiastic, adaptable, and ready to learn, this is more than just an internship—it’s your launchpad into the world of live brand activation. Bring your personality, energy, and ideas, and let’s create memorable experiences together. Skills: event marketing,brand activation,customer service,events,customer,promotions,sales,energy,team collaboration,live,communication,retail