FedEx Freight

Provide solutions support for shipment, claim, and account-related issues using various contact platforms, ensuring positive customer interactions. | High school diploma or GED, 18 months experience in customer service, knowledge of FedEx tracking systems, excellent communication skills, detail-oriented, and proficient in Microsoft Office. | POSITION OVERVIEW: Responsible for providing solutions support for specialized networks and accounts utilizing various contact platforms such as phone, email, chat, or social media. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: 1. Research and provide forward thinking solutions for shipment, claim, and account-related issues leading to positive customer interactions 2. Utilize interpersonal and rapport building skills to promote customer engagement and demonstrate empathy in handling difficult interactions. 3. Respond to customers’ issues utilizing various platforms such as phone, email, chat, or social media. 4. Ensure forward-thinking solutions for shipment issues leading to positive customer interactions. 5. Utilize interpersonal and rapport building skills to promote customer engagement and demonstrate empathy in handling difficult interactions. 6. Assist in communicating updates to top accounts when notified of shipment delays or issues, ensuring ongoing coordination and follow through until the matter is resolved. 7. Comply with all applicable laws/regulations, as well as company policies/procedures. 8. Perform other duties as assigned Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS: • High school diploma or GED. • Eighteen (18) months experience in the specialty Customer Representative position • Extensive knowledge of FedEx tracking systems Interpersonal Skill • Excellent Written & Verbal Communication Skills • Detail oriented • Proven ability to effectively negotiate sensitive customer issues • Microsoft Office • Skill at using mental reasoning or research to gain insight into or solve problems JOB CONDITIONS: • Hours may vary due to operational need Preferred Qualifications: Pay Transparency: Pay: Additional Details: Starting Rate of Pay: $18.31 / hour FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. • Know Your Rights • Pay Transparency If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Lead end-to-end software development, testing, and mentorship, with a focus on integrating emerging technologies. | Requires 3+ years of experience, leadership skills, and a bachelor's degree in a relevant field, which you do not meet. | POSITION OVERVIEW: This position plays a key role in the design, development and troubleshooting, and debug software systems, contributing to both enhancements and the creation of new product offerings ESSENTIAL JOB DUTIES/RESPONSIBILITIES: 1. Lead end-to-end development of complex software concepts, from initial design through to deployment. 2. Plan, execute, and validate systems programming tests, including the integration of interfacing and software tests. 3. Provide mentorship and support to junior team members, fostering professional growth and technical proficiency. 4. Research and integrate emerging technologies to enhance application capabilities. 5. Comply with all applicable laws/regulations, as well as company policies/procedures 6. Perform other duties as required Pay Range: $83,799.00 - $160,894.00 per year QUALIFICATIONS: • Bachelor’s degree in computer science, engineering, information systems or other quantitative discipline or equivalent work experience • Three (3) years’ experience in information technology or engineering environment • Demonstrated ability to work independently and collaboratively in fast paced, dynamic environments. • Strong leadership, customer and people development skills. • Strong problem solving, project management and analytical skills • Strong communication and interpersonal skills WORKING CONDITIONS: • Some travel Preferred Qualifications: Pay Transparency: Posting Date: 02/09/26. Will remain posted 60 days (unless filled/canceled sooner). Current FedEx employees apply at enterprisecareers.fedex.com. Others apply at careers.fedex.com. Pay: Additional Details: This position will be domiciled at a FedEx Freight location in Memphis, TN or Harrison, AR. You will be required to work at a FedEx Freight location several times per week. FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. • Know Your Rights • Pay Transparency If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Support and implement security technologies, research security threats, and advise management on security issues. | Requires a bachelor's degree in a related field and 2 years of experience in IT security, with proficiency in Microsoft Office and web applications. | POSITION OVERVIEW: With oversight, provide support for creating cyber-intelligence solutions to prevent internal or external attacks or attempts to infiltrate company email, data, e-commerce and web-based systems. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: 1. Implements technologies deployed across applications, network/perimeter, data, endpoint, identity & access, and mobility domains. 2. Research attempted or successful efforts to compromise systems security and provides countermeasure recommendations. 3. Provides information to management regarding the negative impact on the business caused by theft, destruction, alteration, or denial of access to information and systems. 4. Comply with all applicable laws/regulations, as well as company policies/procedures 5. Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s). If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. Eligible employees offered health, vision, and dental insurance, employee assistance program, personal/sick paid time, 401(k) retirement savings plan, bonus potential, tuition reimbursement, adoption assistance, 2 weeks paid parental leave, paid bereavement, employee discounts, 6.67–13.34 hours vacation per month based on service time, 8 paid holidays. Pay Range: $66,803.00 - $126,660.00 per year Colorado Pay Ranges: Colorado Springs, Grand Junction $71,480 - $112,939; Henderson, Mead $75,488 - $119,271; Gypsum $80,165 - $126,660 Illinois Pay Ranges: Effingham, Kankakee, Lincoln, Quincy, Rockford, Aurora $71,480 - $112,939; Bolingbrook, Chicago Heights, Des Plaines, Elmhurst, Forest View, Joliet, Schaumburg, Summit-Argo, Zion, Buffalo $80,165 - $126,660 New York Pay Ranges: Plattsburgh, Buffalo, Watertown, North Chili, East Syracuse, Nichols $71,480 - $112,939; Bethpage, Montgomery, West Babylon $80,165 - $126,660 QUALIFICATIONS: • Bachelor’s degree in computer science, information systems, cybersecurity or related field. • Two (2) years professional experience in information technology security. • Experienced with Microsoft Office software and web-based applications • Effective verbal and written communication skills • Good analytical skills with the ability to review data, define issues and identify solutions JOB CONDITIONS: • Some travel required Preferred Qualifications: Pay Transparency: Posting Date: 02/02/26. Will remain posted 60 days (unless filled/canceled sooner). Current FedEx employees apply at enterprisecareers.fedex.com. Others apply at careers.fedex.com. Pay: Additional Details: This position can be domiciled at any FedEx Freight location within the continental US. You will be required to work at a FedEx Freight location several times per week. FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. • Know Your Rights • Pay Transparency If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Lead software development teams, design and implement software solutions, and advise on modern architecture and emerging technologies. | Requires 7+ years of experience, expertise in programming languages, software architecture, microservices, and cloud platforms, along with leadership skills. | POSITION OVERVIEW: Serve as an expert technical leader in designing, developing, and implementing cutting edge software solutions that drive business innovation and efficiency. Lead across multiple domains and/or value streams to advise and recommend solutions to technical design problems. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: 1. Lead software engineering and analyst groups that design, code, test, and deploy software. 2. Provide technical direction, mentoring, and support to engineering teams, ensuring adherence to best practice in coding, architecture, and development methodologies. 3. Develops prototypes and solutions leveraging a diverse range of technology. 4. Advise in the application of modern architectures, principles, methodologies, tools, and systemic processes to support the launch of new business capabilities. 5. Collaborate with stakeholders to understand business objectives, define technical solutions, and contribute to long term product strategies. 6. Research and integrate emerging technologies to enhance application capabilities and overall system architecture. 7. Comply with all applicable laws/regulations, as well as company policies/procedures 8. Perform other duties as required Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s). If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. Eligible employees offered health, vision, and dental insurance, employee assistance program, personal/sick paid time, 401(k) retirement savings plan, bonus potential, tuition reimbursement, adoption assistance, 2 weeks paid parental leave, paid bereavement, employee discounts, 6.67–13.34 hours vacation per month based on service time, 8 paid holidays. Pay Range: $103,880.00 - $181,790.00 per year Colorado Pay Ranges: Colorado Springs, Grand Junction $103,880 - $181,790; Henderson, Mead $103,880 - $181,790; Gypsum $103,880 - $181,790 Illinois Pay Ranges: Effingham, Kankakee, Lincoln, Quincy, Rockford, Aurora $103,880 - $181,790; Bolingbrook, Chicago Heights, Des Plaines, Elmhurst, Forest View, Joliet, Schaumburg, Summit-Argo, Zion, Buffalo $103,880 - $181,790 New York Pay Ranges: Plattsburgh, Buffalo, Watertown, North Chili, East Syracuse, Nichols $103,880 - $181,790; Bethpage, Montgomery, West Babylon $103,880 - $181,790 New Jersey Job Postings: This compensation range is a reasonable estimate of the current starting pay range in NJ. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay is determined by experience relative to the job, market level, specific location and other job-related factors permitted by law. Regular full & part-time employees (who complete 91 days of employment and work a minimum average of 12 hours per week) are eligible to enroll in medical, dental, and/or vision coverage, tuition reimbursement. Full/part-time employees who are age 21 are eligible for 401(k) after one month of employment. QUALIFICATIONS: • Bachelor’s degree in computer science, engineering, information systems or other quantitative discipline or equivalent work experience • Seven (7) years’ experience in information technology or engineering environment • Expertise in programming languages • Strong understanding of software architecture principles, microservices, and cloud computing platforms • Strong leadership, customer and people development skills. • Strong problem solving, project management and analytical skills • Strong communication and interpersonal skills WORKING CONDITIONS: • Some travel Preferred Qualifications: Pay Transparency: Posting Date: 02/09/26. Will remain posted 60 days (unless filled/canceled sooner). Current FedEx employees apply at enterprisecareers.fedex.com. Others apply at careers.fedex.com. Pay: Additional Details: While this is a remote position, the successful candidate must reside within 50 miles of a FedEx Freight location within the continental U.S. FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. • Know Your Rights • Pay Transparency If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Lead and manage freight logistics operations, supervise staff, ensure safety and compliance, and improve efficiency. | High school diploma or equivalent, knowledge of industry regulations, leadership skills, and proficiency in Microsoft Office. | Position Overview Lead employees to ensure customer satisfaction by moving all shipments on time and damage free Essential Functions • Lead, manage, educate and develop company employees focusing on retention and growth • Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement • Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees. • Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free • Communicate job assignments coordinating with all employees ensuring direction is clear and concise • Monitor service freight and ensure cut time compliance • Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards • Assist customers with rate quotes, claim information and setting appointments • Monitor actual performance data and gather information for reporting • Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met • Identify freight moving at incorrect weight and classification • Ensure all OS&D is identified and processed properly • Perform administrative functions as required • Comply with all applicable laws/regulations, as well as company policies/procedures • Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Qualifications • Must possess high school diploma or equivalent • Must be able to travel as needed • Good written, verbal and interpersonal communication skills • Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred • Able to work independently and as part of a team • Multi-tasked oriented and possess good organizational skills • Knowledge of Microsoft Office and Internet Working Conditions • Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise • Hours may vary due to operational need • Frequent contact with service center personnel; fast-paced, deadline oriented Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. • Know Your Rights • Pay Transparency If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Designs, develops, and implements large-scale, complex software projects, mentors team members, and evaluates new technologies. | Requires extensive experience in multiple programming languages, software architecture, and leadership in tech projects, with a focus on scalable, secure systems. | POSITION OVERVIEW: Leads the design, development and implementation of large scale and complex projects, ensures best practices in architecture, performance and security. Codes, tests and deploys software in all layers of the development life cycle. Provides the necessary documentation. Works with databases, APIs, servers, networks and various programming languages. Mentors team members and driving technical decisions. Works cross functionally with product and business stakeholders. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: 1. Designs software code using multiple programming languages. 2. Architect and develop scalable, secure, and high-performance 3. Tests newly developed software code. 4. Documents code per the Company's processes. 5. Communicates effectively with colleagues, managers, vendors, user focus groups and comments, and other stakeholders. 6. Lead code reviews and enforce coding standards and is compatible with all hardware and software. 7. Guide and mentor junior and mid-level developers. 8. Evaluate and integrate new technologies and tools. 9. Comply with all applicable laws/regulations, as well as company policies/procedures. 10. Perform other duties as assigned. Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s). If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. Eligible employees offered health, vision, and dental insurance, employee assistance program, personal/sick paid time, 401(k) retirement savings plan, bonus potential, tuition reimbursement, adoption assistance, 2 weeks paid parental leave, paid bereavement, employee discounts, 6.67–13.34 hours vacation per month based on service time, 8 paid holidays. Pay Range: $83,799.00 - $160,894.00 per year Colorado Pay Ranges: Springfield $83,799 - $134,079; Colorado Springs, Grand Junction $89,665 - $143,465; Henderson, Mead $94,693 - $151,509; Gypsum $100,559 - $160,894 Illinois Pay Ranges: East Moline, Effingham, Kankakee, Lincoln, Quincy, Rockford $89,665 - $143,465; Aurora, Bolingbrook, Chicago Heights, Des Plaines, Elmhurst, Forest View, Joliet, Schaumburg, Summit-Argo, Zion $100,559 - $160,894 New York Pay Ranges: Plattsburgh, Buffalo, Watertown, North Chili, East Syracuse, Nichols $89,665 - $143,465; Nichols $94,693 - $151,509; Bethpage, Montgomery, West Babylon $100,559 - $160,894 QUALIFICATIONS: • Bachelor's Degree/equivalent in computer science, engineering, or information systems and/or directly related work experience • Five (5) years’ work experience in information technology or engineering. A related advanced degree may offset some of the related work experience requirements • Expert-level knowledge of front-end and back-end frameworks • Deep understanding of software architecture and design patterns. • Strong written and verbal communication skills • Strong programming skills • Proven computer/coding skills in multiple languages • Analytical, problem solving, time management, organizational and interpersonal skills • Good presentation skills and ability to handle multiple projects • Ability to work collaboratively and communicate effectively with professionals from a range of technical and non-technical backgrounds JOB CONDITIONS: Hours may vary due to operational need Preferred Qualifications: Pay Transparency: Posting Date: 01/26/26. Will remain posted 60 days (unless filled/canceled sooner). Current FedEx employees apply at enterprisecareers.fedex.com. Others apply at careers.fedex.com. Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. • Know Your Rights • Pay Transparency If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Lead and manage employees to ensure timely, damage-free shipments while maintaining safety and operational efficiency. | High school diploma, leadership and communication skills, knowledge of safety and operational procedures, ability to work independently and in a team. | Position Overview Lead employees to ensure customer satisfaction by moving all shipments on time and damage free Essential Functions • Lead, manage, educate and develop company employees focusing on retention and growth • Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement • Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees. • Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free • Communicate job assignments coordinating with all employees ensuring direction is clear and concise • Monitor service freight and ensure cut time compliance • Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards • Assist customers with rate quotes, claim information and setting appointments • Monitor actual performance data and gather information for reporting • Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met • Identify freight moving at incorrect weight and classification • Ensure all OS&D is identified and processed properly • Perform administrative functions as required • Comply with all applicable laws/regulations, as well as company policies/procedures • Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Qualifications • Must possess high school diploma or equivalent • Must be able to travel as needed • Good written, verbal and interpersonal communication skills • Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred • Able to work independently and as part of a team • Multi-tasked oriented and possess good organizational skills • Knowledge of Microsoft Office and Internet Working Conditions • Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise • Hours may vary due to operational need • Frequent contact with service center personnel; fast-paced, deadline oriented Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. • Know Your Rights • Pay Transparency If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.