FedEx Freight

Lead and manage employees to ensure timely, damage-free shipments while maintaining safety standards and customer satisfaction. | High school diploma or equivalent, knowledge of industry regulations, strong communication, organizational skills, and ability to work independently or as part of a team. | Position Overview Lead employees to ensure customer satisfaction by moving all shipments on time and damage free Essential Functions • Lead, manage, educate and develop company employees focusing on retention and growth • Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement • Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees. • Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free • Communicate job assignments coordinating with all employees ensuring direction is clear and concise • Monitor service freight and ensure cut time compliance • Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards • Assist customers with rate quotes, claim information and setting appointments • Monitor actual performance data and gather information for reporting • Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met • Identify freight moving at incorrect weight and classification • Ensure all OS&D is identified and processed properly • Perform administrative functions as required • Comply with all applicable laws/regulations, as well as company policies/procedures • Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Qualifications • Must possess high school diploma or equivalent • Must be able to travel as needed • Good written, verbal and interpersonal communication skills • Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred • Able to work independently and as part of a team • Multi-tasked oriented and possess good organizational skills • Knowledge of Microsoft Office and Internet Working Conditions • Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise • Hours may vary due to operational need • Frequent contact with service center personnel; fast-paced, deadline oriented Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. • Know Your Rights • Pay Transparency If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Assist teams in delivering projects across business units, coordinate resources, schedules, and vendor relationships, and report on project metrics. | Requires a bachelor's degree, 3+ years in project management or process improvement, and proficiency with Microsoft Office. | POSITION OVERVIEW: Responsible for assisting teams to deliver project(s) that span across one or more business units. Coordinate resources, schedules, performance metrics and financials of specially assigned projects including vendor relationships. Maintain awareness of issues, risks, and project changes to ensure successful and on-time project delivery. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: 1. Enable project(s) to ensure overall direction is aligned to and directly supports the achievement of strategic objectives 2. Assist in the preparation of estimates and detailed project plans and raise awareness to ensure adherence to budget, schedule, and scope 3. Play a key role in a comprehensive and efficient process to establish priorities and milestones for project(s) that understand interdependencies between vendors and business needs 4. Support all aspects of project engagement from the day-to-day activities, resources and conduct meetings to engage with external vendor relationships, including communications, resources, budget, changes, risks, and issues 5. Participate in establishing practices, templates, policies, tools, and partnerships to expand 6. Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence. 7. Analyze organizational, functional, team and/or project needs to provide recommendations including return on investment and cost-benefit analysis leading to successful strategies and execution plans 8. Report on project results, metrics, test, and deployment management activities including milestones, deliverables, dependencies, risks and issues 9. Build and maintain solid relationships with management and business process owners throughout FedEx Freight 10. Comply with all applicable laws/regulations, as well as company policies/procedures 11. Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS: • Bachelor’s Degree in Business Administration, Marketing, Supply Chain Management, or related quantitative discipline or equivalent experience plus three (3) years direct experience in project management or process improvement profession • Certification such as SAFe Program Consultant (PC), Scaled Agilist (SA), Prosci Change Management, Project Management Professional (PMP), Lean Six Sigma, or QDM Expert preferred • Excellent time management, organizational and interpersonal skills • Experience and ability to use Microsoft Office Software, including but not limited to; Word, Excel, PowerPoint and Outlook • Excellent presentation, verbal and written communication skills • Ability to work independently and as a team member WORKING CONDITIONS: • Must be able to travel Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. • Know Your Rights • Pay Transparency If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Lead and manage employees to ensure timely, damage-free shipments while maintaining safety and operational efficiency. | High school diploma, leadership and communication skills, knowledge of safety and operational procedures, ability to work independently and in a team. | Position Overview Lead employees to ensure customer satisfaction by moving all shipments on time and damage free Essential Functions • Lead, manage, educate and develop company employees focusing on retention and growth • Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement • Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees. • Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free • Communicate job assignments coordinating with all employees ensuring direction is clear and concise • Monitor service freight and ensure cut time compliance • Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards • Assist customers with rate quotes, claim information and setting appointments • Monitor actual performance data and gather information for reporting • Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met • Identify freight moving at incorrect weight and classification • Ensure all OS&D is identified and processed properly • Perform administrative functions as required • Comply with all applicable laws/regulations, as well as company policies/procedures • Perform other duties as required Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Qualifications • Must possess high school diploma or equivalent • Must be able to travel as needed • Good written, verbal and interpersonal communication skills • Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred • Able to work independently and as part of a team • Multi-tasked oriented and possess good organizational skills • Knowledge of Microsoft Office and Internet Working Conditions • Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise • Hours may vary due to operational need • Frequent contact with service center personnel; fast-paced, deadline oriented Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. • Know Your Rights • Pay Transparency If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.