Farmers Insurance

Farmers Insurance

6 open positions available

2 locations
1 employment type
Actively hiring
Full-time

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Farmers Insurance

Sr. Field Territory Manager - Louisville

Farmers InsuranceAnywhereFull-time
View Job
Compensation$NaNK - NaNK a year

Manage and develop agency partnerships to drive profitable premium growth and achieve operational goals. | Minimum five years of field insurance sales and management experience, with proven success in premium growth and IA distribution experience preferred. | We are Farmers! We are... more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Workplace: Field/Remote ( #LI-Remote ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered. Job Summary • This position manages an assigned territory of core Foremost Independent Agencies, including responsibilities to prospect and appoint new agencies, drive profitable premium growth, and achieve financial and operational goals. This role develops and manages agency partnerships and serves as the primary relationship between the agency and the company. • The position develops and successfully promotes and supports the available suite of Foremost products and services, including a portfolio of complex accounts, within an assigned territory. This role is at the forefront of building premium growth through relationships with agents to ensure market share is built successfully. This position is an individual contributor who works independently with minimal guidance and direction from management and field distribution partners while performing work with business unit and enterprise impacts. • It may mentor or coach less experienced team members to support peer learning but has no supervisory responsibilities. The position is remote with required weekly field travel. Essential Job Functions • Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. Leads, develops, and executes territory tactical plan and agency management processes (example business planning, training, compensation) to support financial and operational targets, measure results, and pivot as necessary. Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management, and frontline staff using a consultative sales framework. Acts as a trusted advisor while delivering product, underwriting philosophy, appetite, and system training to support retention and new business development to increase depth and maximize agency revenue. • Creates, maintains, and executes high quality agency strategies and plans, including holding agents accountable, to achieve written premium, profit, and new business goals. Collaborates with field distribution partners to plan and align strategic and tactical components with key business strategies such as carrier consolidation (agency book consolidation), agency storefront expansion, and new product or program rollout support. Drives and ensures quality of new business flow, appropriate mix of business, and overall risk management of both individual agency books and overall assigned territory. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory. • Strategically utilizes internal reporting and tools designed to support the Independent Agent channel including all Marketing and Development programs, business development tools and internal production and profitability data and analysis. Performs other duties as assigned. Serves as a subject matter specialist to assist in leading, collaborating, influencing, and supporting internal business partners (e xample underwriting, product management, claims, service ops) to identify and capitalize on opportunities, solve problems, share key competitor and industry intelligence. May mentor or coach less experienced team members in support of peer learning and developing team capabilities. Physical Actions • Job is performed in-person at a Farmers office or virtually at an approved alternative work location. Job may include work performed at field locations. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Field work performed outdoors may include exposure to weather elements. Frequently sits or stands for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and places objects or materials weighing up to 50 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Occasionally performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category may require regular travel between Farmers offices, alternative work locations, and/or field locations. Education Requirements • High School Diploma or equivalent required. • Bachelors degree preferred. Experience Requirements • Minimum five years of field insurance sales and management work experience with progressing responsibility. • Experience achieving consistent profitable premium growth and sales success. • IA Distribution experience highly preferred. Benefits • Farmers offers a competitive salary commensurate with experience, qualifications and location. • Medical • Dental • Vision • Health Savings and Flexible Spending Accounts • Life Insurance • Paid Time Off • For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer Job Location(s): Louisville or northern KY (Cincinnati suburbs) Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

Agency management
Sales strategy
Relationship building
Business development
Insurance product knowledge
Verified Source
Posted 5 days ago
Farmers Insurance

Field Property Claims Adjuster: N. San Antonio - New Braunfels - San Marcos, TX

Farmers InsuranceAnywhereFull-time
View Job
Compensation$53K - 62K a year

Conduct on-site and virtual property damage investigations, evaluate claims, negotiate settlements, and interact with various stakeholders. | High school diploma, customer service experience, computer literacy, valid driver's license, willingness to work in field conditions including climbing ladders and confined spaces. | We are Farmers! We are... more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Workplace: Remote ( #LI-Remote ) This is a field role requiring travel to and from policyholder homes. Candidates must reside in the N. San Antonio, New Braunfels, San Marcos, Texas area to be considered for this role. The starting wage for this position is $25.37 hr. or higher. Additional compensation may be offered based on relevant experience and transferable skills. If you are looking for the following in your next career move ... • Paid training through the award-winning and industry-leading University of Farmers. • Flexibility and independence to work outside the confines of a desk job. • Total Rewards Benefits Package: 401K and a competitive starting salary. • Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of. ... Then Farmers Insurance is the place for you! Our Field Property Claims Adjusters will: • Conduct both virtual and on-site investigations by visiting policyholders' residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements. • Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment. • Evaluate and report on potential subrogation opportunities. • Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies. • Perform duties independently, with work directly impacting management outcomes. • Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards. • Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties. • Use strong customer service skills to negotiate with policyholders to settle the claim. • Performs additional duties as assigned. Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days. Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals. If You Have the Following: • High School diploma or equivalent required. • Excellent Customer service experience, preferably in a retail environment • Construction or Insurance experience is highly desirable and preferred. • Excellent communication skills - both oral and written. • Computer Literate: MS Word, Excel, Outlook. • Proficiency with smartphones and applications. • Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss. • Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators. • Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle. Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function. Bilingual candidates fluent in Spanish and English may be eligible for additional multilingual pay, based on business needs. Candidates Must be Willing & Able to: • Climb Ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day, • Work in small, confined spaces that have been damaged; such as attics and crawlspaces. • Achieve a minimum passing score on all claims training exams. Physical Actions & Environment: • Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing • Speaking (English), Reading (English), Writing (English), & Key Entering Required job duties are performed in the field and an in-home office environment. Exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions, Excessive noise levels, Chemicals Chemical/Biological conditions, Moving mechanical parts, Areas considered dangerous, Conditions which could affect the respiratory system or skin such as fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation. Benefits • Farmers offers a competitive salary commensurate with experience, qualifications and location. • Bonus Opportunity (based on Company and Individual Performance) • 401(k) • Medical • Dental • Vision • Health Savings and Flexible Spending Accounts • Life Insurance • Paid Time Off • Paid Parental Leave • Tuition Assistance • For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer Job Location(s): US - North San Antonio, TX / US - New Braunfels, TX / US - San Marcos, TX Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

Customer service
Claims handling software
Communication skills
Computer literacy (MS Word, Excel, Outlook)
Smartphone proficiency
Valid driver's license
Verified Source
Posted 2 months ago
Farmers Insurance

Field Property Claims Adjuster: El Paso, TX

Farmers InsuranceAnywhereFull-time
View Job
Compensation$53K - 60K a year

Conduct on-site and virtual property damage investigations, assess liability, negotiate settlements, and report incidents while working independently in the field. | High school diploma, customer service experience, preferably construction or insurance knowledge, excellent communication skills, computer literacy, valid driver's license, and physical ability to inspect properties. | We are Farmers! We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Workplace: Remote ( ) This is a field role requiring travel to and from policyholder homes. Candidates must reside in the El Paso, Texas area to be considered for this role. The starting wage for this position is $25.37/hr. or higher. Additional compensation may be offered based on relevant experience and transferable skills. If you are looking for the following in your next career move … • Paid training through the award-winning and industry-leading University of Farmers. • Flexibility and independence to work outside the confines of a desk job. • Total Rewards Benefits Package: 401K and a competitive starting salary. • Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of. … Then Farmers Insurance is the place for you! Our Field Property Claims Adjusters Will • Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements. • Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment. • Evaluate and report on potential subrogation opportunities. • Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies. • Perform duties independently, with work directly impacting management outcomes. • Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards. • Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties. • Use strong customer service skills to negotiate with policyholders to settle the claim. • Performs additional duties as assigned. Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days. Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals. If You Have The Following • High School diploma or equivalent required. • Excellent Customer service experience, preferably in a retail environment • Construction or Insurance experience is highly desirable and preferred. • Excellent communication skills – both oral and written. • Computer Literate: MS Word, Excel, Outlook. • Proficiency with smartphones and applications. • Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss. • Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators. • Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle. Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function. Bilingual candidates fluent in Spanish and English may be eligible for additional multilingual pay, based on business needs. Candidates Must Be Willing & Able To • Climb Ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day, • Work in small, confined spaces that have been damaged; such as attics and crawlspaces. • Achieve a minimum passing score on all claims training exams. Physical Actions & Environment • Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing • Speaking (English), Reading (English), Writing (English), & Key Entering Required job duties are performed in the field and an in-home office environment. Exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions, Excessive noise levels, Chemicals Chemical/Biological conditions, Moving mechanical parts, Areas considered dangerous, Conditions which could affect the respiratory system or skin such as fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation. Benefits • Farmers offers a competitive salary commensurate with experience, qualifications and location. • Bonus Opportunity (based on Company and Individual Performance) • 401(k) • Medical • Dental • Vision • Health Savings and Flexible Spending Accounts • Life Insurance • Paid Time Off • Paid Parental Leave • Tuition Assistance • For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer Job Location(s): US - TX - El Paso Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

Claims handling software
Customer service
Property damage assessment
Negotiation
Microsoft Word, Excel, Outlook
Smartphone proficiency
Valid driver's license
Verified Source
Posted 2 months ago
Farmers Insurance

Field Property Claims Adjuster-North Dallas County, TX

Farmers InsuranceAnywhereFull-time
View Job
Compensation$50K - 70K a year

Investigate property damage claims in the field, assess damages, negotiate settlements, and represent the company professionally. | High school diploma or equivalent, valid driver's license, strong communication and customer service skills, ability to learn insurance policies, and willingness to travel and perform physical fieldwork. | We are Farmers! We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Workplace: Remote ( ) The candidate for this position must live in the North Dallas County, TX area. If you are looking for the following in your next career move: • Paid training through the award winning and industry leading University of Farmers. • Flexibility and independence to work outside the confines of a desk job. • Total Rewards benefits package, 401K, and a competitive starting salary. • Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of. Our Field Property Claims Adjusters Will • Conduct field based investigations by visiting policyholders’ homes to investigate property damage. • Use claims handling software, a company car and laptop to determine claims related damage and write estimates in a paperless environment • Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. • Use strong customer service skills to negotiate with policyholders to settle the claim. • Travel maybe required for mini CAT duty. If You Have The Following • High School diploma or equivalent required. Bachelors Degree preferred. • Excellent customer service and communication skills. • Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss. • Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators. • Valid driver's license. Final candidates will also be subject to a Motor Vehicle Record background check, because the position may include a company vehicle. • Able to adapt to ever changing technology. Job Summary Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims. Will also be required to maintain an active adjusters license in states where required. Essential Job Functions • Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits). Adjusts all types of claims. • Inspects damaged property , and determines claims related damage. Estimates the cost of repair or replacement of damaged or stolen property . Determines and reports on subrogation potential. Initiates the sale of salvage , personal property, and miscellaneous salvage items. • Reports theft, fraud, and arson losses as required to state and industry agencies. Performs most duties on an individual basis, and work has a direct bearing on Management results. • Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims. • Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days. Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals. Performs other duties as assigned. Physical Actions Job is performed in-person at a Farmers office or virtually at an approved alternative work location. Job may include work performed at field locations. In office settings, the physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. At field locations, the physical work environment varies. While field work may be performed indoors, it is often perfomed outdoors and includes exposure to weather elements. Other potential exposures include hazardous materials and unstable structures. Normal and customary distractions include noise produced by environmental factors and chatter among people, as well as interruptions. Frequently stands or moves about the workplace for prolonged periods of time, up to a full shift. Frequently navigates stairs, ramps, and level or uneven surfaces. Regularly climbs ladders or navigates elevated surfaces as determined by the duties being performed. Occasionally sits for limited periods of time, as determined by the duties being performed. Frequently moves, pushes, pulls, lifts, carries, and places objects or materials weighing up to 50 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Occasionally performs fine motor tasks such as typing, mousing or writing. Frequently performs movements such as bending, stooping, crouching, kneeling, twisting, crawling, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, resp ond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category may require regular travel between Farmers offices, alternative work locations, and/or field locations. Education Requirements High school diploma or equivalent required. Bachelor’s degree preferred. Special Skill Requirement Communication Personal Computer Literate Valid driver's license Bondable Benefits • Farmers offers a competitive salary commensurate with experience, qualifications and location. • Bonus Opportunity (based on Company and Individual Performance) • 401(k) • Medical • Dental • Vision • Health Savings and Flexible Spending Accounts • Life Insurance • Paid Time Off • Paid Parental Leave • Tuition Assistance • For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer Job Location(s): US - TX Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

Claims handling
Customer service
Property damage assessment
Negotiation
Driver's license
Use of claims software
Field investigations
Verified Source
Posted 2 months ago
Farmers Insurance

Customer Care Representative (Bristol West) MUST currently have license

Farmers InsuranceAnywhereFull-time
View Job
Compensation$46K - 49K a year

Provide customer support for insurance inquiries via phone, chat, and email while adhering to compliance and legal requirements. | Must have an active Producer/Agent license with Property & Casualty line, 1-3 years customer service experience, and ability to work a structured remote schedule. | We are Farmers! We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Workplace: Remote ( ) The Position • Must currently have an active Producer/Agent license with a Property & Casualty line of authority*** If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Farmers. This position is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews.  We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, so you can succeed in this role! In This Role You Will • Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.  • Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms. The Day-to-Day • Although this position is fully remote, it operates within a highly structured environment that requires you be fully present and engaged. This includes designated start and end times, scheduled lunch and break periods. • Receive and respond to inquiries related to insurance matters. Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluate and interpret policy information within prescribed authority limits. • Access account information and communicate while working in multiple systems. Use account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Document customer interactions and outcomes thoroughly in system. • Escalate unresolved issues requiring advanced support for further resolution. • Build knowledge and acumen through self-directed learning. Stay informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Help maintain department knowledge resources to keep them current. • Actively listen to customer concerns to identify trends or patterns. Recognize opportunities for process improvement and makes recommendations to leadership. • Partner with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs. • Adhere to assigned, tightly regulated schedule and follow procedures for requesting time off. Experience Requirements • Minimum of 1-3 years customer service. • 1 year of experience in call center environment, insurance or related field preferred. • Experience providing customer support within a high-volume, complex environment preferred.  • Strong technical aptitude: • Intermediate computer skills with ability to navigate multiple systems simultaneously. • Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity. • Experience with Microsoft Office suite of tools preferred. The Details Licensed Start Date: Tuesday November 4th Location: Remote. You will need to provide a quiet, distraction-free environment and high-speed internet. Training & Work Hours • EST: Monday-Friday 10:30am to 7:00pm • CST: Monday-Friday 9:30am to 6:00pm • MST: Monday-Friday 8:30am to 5:00pm • Arizona: Monday-Friday 7:30am to 4:00pm Normal Business Hours • EST: Monday-Friday 8:00am to 8:00pm • CST: Monday-Friday 7:00am to 7:00pm • MST: Monday-Friday 6:00am to 6:00pm • Arizona: Monday-Friday 5:00am to 5:00pm Compensation • Pay can range from $22.31-$23.74/hour based on location.  • Annual performance-based bonus potential up to 10%. Interested in earning more? We are a performance-based company where you could potentially more based on company and individual performance goals (ask your Recruiter for details)!   • As a Customer Care Representative, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being including: 401(K) Plan, Generous PTO, Tuition Reimbursement, Paid Training, and much more.  Education Requirements High School Diploma or equivalent required. Other: Producer/Agent license with a Property and Casualty line of authority will be required for this role. If required, licensing exam must be obtained within a designated number of attempts or testing window in the state(s) in which the license is acquired. (Note: If you are not currently licensed, Farmers will help you in getting your property and casualty license. It is a paid training; we pay for the training materials and for the exam itself.) Physical Environment This role, whether performed virtually or in an office setting, operates in an open office working environment which will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift. Benefits • Farmers offers a competitive salary commensurate with experience, qualifications and location. • Bonus Opportunity (based on Company and Individual Performance) • 401(k) • Medical • Dental • Vision • Health Savings and Flexible Spending Accounts • Life Insurance • Paid Time Off • Paid Parental Leave • Tuition Assistance • For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer Job Location(s): US - AZ, US - FL, US - GA, US - IA, US - KS - Kansas City, US - KS - Olathe, US - MI - Caledonia, US - MI - Grand Rapids, US - MO, US - MS, US - NM, US - OH, US - OK, US - TN, US - TX, US - UT, US - WI Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

Customer service
Insurance knowledge
Multi-channel communication
Technical aptitude
Microsoft Office
Problem solving
Verified Source
Posted 3 months ago
Farmers Insurance

Assistant Product Manager

Farmers InsuranceWoodland Hills, CAFull-time
View Job
Compensation$158K - 159K a year

Assist with new personal lines insurance product introduction by conducting data analysis, coordinating with IT and actuarial teams, performing competitive and loss ratio analysis, and supporting financial goal achievement. | Bachelor's degree plus 7 years in product management or analysis in insurance, with required experience in SAS, Snowflake, Python, loss ratio analysis, premium surveys, IT system requirements, and cross-functional collaboration. | We are Farmers! We are... more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered. Job Summary Farmers Group (Woodland Hills, CA) seeks an Assistant Product Manager to conduct research and prepare activities regarding new personal lines insurance programs and coordinate their introduction with other departments. Specific duties include: assist requests from regulators for additional data (5%); generate standard or custom reports summarizing financial data for review by executives, managers, and other stakeholders (5%); maintain or update premium change tools and databases (10%); analyze competitors' activities and provide insights to executives or managers (10%); provide requirements to IT for system changes (10%); analyze and synthesize current business intelligence or customer feedback data to support recommendations for action (10%); coordinate project schedules and meetings with IT, Actuarial and Product Development teams (20%); and analyze internal loss ratio data and make recommendation on rate and underwriting actions to ensure the company hits financial goals (30%). Position requires travel within the U.S. 2-3 times a year. Option to work remotely with required travel to local offices as needed, if within 50 miles of remote worksite. Position requires a Bachelor's degree, or foreign equivalent, in Business Administration, Management, or a closely related field of study, plus 7 years of experience in the job offered, or as a Personal Lines Product Specialist, Senior Product Analyst, or similar position coordinating all phases of new product introduction and product maintenance. Must have: 7 years of experience working with SAS; 5 years of experience performing loss ratio analysis; 3 years of experience working with Snowflake; 2 years of experience working with Python and Python Github. Specific experience must also include each of the following: completing premium survey for both personal auto and personal home products; working with IT requirement including ability to upload and download rate tables from IT systems; conducting competitive analysis from competitors' filings; working with annual revenue planning process including developing and documenting assumptions for new business count, policy-in-force, retention and conversion ratio; building relationships across all department such as actuarial, distribution, countrywide product, etc.; and working with both exclusive agency channel and independent agency channel distributions. Must be willing to travel within the U.S. 2-3 times a year. Option to work remotely with required travel to local offices as needed, if within 50 miles of remote worksite. Full time position. Apply by submitting your resumes at Farmers.com/Careers, Job ID: 29725. #LI-DNI LIXfarmers1 #nodice #LI-DNP #I-DNI Benefits • Farmers offers a competitive salary commensurate with experience, qualifications and location. • * Annual rate of pay: $158,808 • Bonus Opportunity (based on Company and Individual Performance) • 401(k) • Medical • Dental • Vision • Health Savings and Flexible Spending Accounts • Life Insurance • Paid Time Off • Paid Parental Leave • Tuition Assistance • For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer Job Location(s): US - CA - WdlndHills-6303 Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

SAS
Loss Ratio Analysis
Snowflake
Python
Premium Survey
Competitive Analysis
IT Requirements
Revenue Planning
Cross-Department Collaboration
Agency Channel Distribution
Verified Source
Posted 4 months ago

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