Fannie Mae

Lead the shift to demand-generation operations by overseeing marketing technology, scaling personalized automated campaigns, and coordinating data-driven customer journeys across channels. | Requires a bachelor’s degree, 8+ years in digital marketing channel management, 5+ years leading demand-generation or lifecycle marketing teams, and experience with martech ecosystems and large cross-organizational initiatives. | Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description In this compelling new senior leadership role, you will bring to life our new enterprise demand-generation capability by operationalizing personalization and automation at scale. This is a transformation and builder role. The Director will evolve the existing channel management organization overseeing our website, email and martech stack while establishing new demand-generation capabilities, skills, processes, governance, and ways of working. THE IMPACT YOU WILL MAKE The Digital Marketing Director - Marketing Automation and Channel Operations role will offer you the flexibility to make each day your own while working alongside people who care so that you can deliver on the following responsibilities: Channel Management and Demand Generation Strategy Elevate the existing channel strategy and management organization by developing new skills in marketing automation, journey orchestration, campaign operations, personalization, testing, and performance optimization. Build and operationalize a new demand-generation operations capability, including campaign orchestration, audience activation, nurture execution, lead/customer journey operations, testing, measurement, and continuous optimization. Own the business strategy, roadmap, governance, adoption, and optimization of the marketing technology capabilities that enable demand generation, personalization, channel activation, and measurement, including Salesforce Marketing Cloud. Identify capability gaps and recommend technology, process, or data solutions that improve marketing effectiveness and operational efficiency. Increase the maturity and adoption of marketing automation across the organization, moving from one-time campaign execution toward always-on, data-driven customer journeys. Communicate the measurable business impact of digital initiatives to stakeholders and partners. Channel Operations Own the operational excellence, governance, publishing model, releases, quality, performance, and continuous improvement of the website, email, organic search (SEO/AEO), and learning management system. Define and/or optimize the operating model, processes, roles, workflows, governance, and capabilities required to scale demand-generation programs across the enterprise. Continuously identify opportunities to reduce manual work, improve cycle time, increase reuse, and automate repeatable processes and improve our scalable channel and campaign operating model covering intake, prioritization, capacity planning, workflow, approvals, QA, deployment, and measurement. Drive responsible adoption of automation and AI capabilities that improve campaign development, personalization, testing, optimization, and channel operations. Cross-Functional Collaboration Cultivate strong relationships with key business line and marketing and technology teams to inform strategy, gain alignment, and drive cross‑organizational buy‑in. Partner with Data and Analytics, Digital Experience, Marketing, and Technology to define the audience data, behavioral signals, triggers, identity, measurement, and decisioning capabilities required to deliver increasingly personalized and automated customer journeys. Partner closely with the Director, Demand Generation and the Segment Marketing team Team Leadership Lead the transformation of the existing high performing channel management team into a modern demand-generation operations and marketing automation organization. Coach and develop the team while establishing clear performance expectations and accountability. Coach and mentor team members to drive high performance and best‑in‑class execution. Oversee vendor and partner relationships and contracts as needed. THE EXPERIENCE YOU BRING TO THE TEAM Minimum Required Experiences 8 years of experience in digital marketing channel management including proven experience transforming digital solutions with marketing technology. 5 years of experience in leading or building a demand generation or lifecycle marketing team leveraging marketing automation strategies. Proven ability to build and lead digital marketing teams and deliver large‑scale, cross‑organizational initiatives with multiple complex workstreams across a digital ecosystem. Strong understanding of modern martech ecosystems, including marketing automation, CMS, CRM/customer data, analytics, identity/audience management, personalization, and integrations and cross-channel lifecycle strategy (email, SMS, in-app, on-site messaging), and learning management systems like Docebo. Demonstrated ability to translate business and marketing strategy into technology, data, process, and operating-model requirements. Strong foundation in data-driven decisioning, testing methodologies, and measurement frameworks. Excellent communication, stakeholder influence, and organizational leadership skills. Bachelor’s degree or equivalent experience. Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work. Desired Experiences Master’s degree preferred. 5+ years of experience as a leader or strategic partner using marketing automation platforms (e.g. Acquia, Drupal, Google Analytics Suite, and Salesforce Marketing Cloud). Familiarity with Agile methodologies and modern digital development practices. Track record of developing and executing strategies for websites or digital solutions that drive sales and strengthen customer relationships. Experience within financial services or similarly complex/regulated industries. Marketing – Digital Marketing – Director #LI-Hybrid Qualifications Education: Bachelor's Level Degree (Required), Master's Level Degree The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers. For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form. The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here. Requisition compensation: 175000 to 239000

Lead and oversee IT audits focusing on cyber, AI, and cloud infrastructure risks and mentor audit staff. | 8+ years in IT audit or risk management with expertise in cybersecurity, AI, cloud technologies, project management, and data analytics. | Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description In this compelling leadership position, you will lead efforts examining and analyzing every aspect of Fannie Mae’s IT environment. Focused on the cutting-edge cloud services Fannie Mae uses, our audits cover a broad range of exciting technologies, providing a challenging environment with tremendous opportunities for personal growth. Within IT Audit, the infrastructure team focuses on evaluating Fannie Mae’s complex environment of IT processes, systems, and services. We conduct audits focused on highly visible topics, such as Artificial Intelligence (AI), cyber security, IT Governance, resiliency, and the management of the various operating systems and platforms used by Fannie Mae. In this position, you will take ownership over audits and reviews, setting direction and being hands-on throughout planning, executing, and reporting. You will also play a pivotal role in coaching and mentoring other team members. THE IMPACT YOU WILL MAKE Responsibilities The IT Audit Director - Cyber, AI and Cloud role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: • Apply specialized technical expertise to direct and oversee audits in often complex areas, such as AI, cyber security, resiliency, and complex infrastructure environments in the cloud. • Identify risks and assess the potential impact of risks on the organization to develop and adjust audit plans as appropriate and determine areas requiring additional analysis. • Participate in annual planning to develop annual Audit plans that focus on the top current and emerging IT risks facing Fannie Mae. • Provide day-to-day project management oversight of other IT Auditors (including project guidance and coaching). This includes setting direction, developing innovative test approaches, and reviewing work. • Be hands-on and conduct testing of highly complex technical topics with autonomy and a keen focus on the highest risk areas. • Create regular points of view on top risks, such as AI, cyber, or resiliency. • Inspire team members to innovate new ways of working to achieve results and generate meaningful insights. • Act as a source of knowledge related to technical domains and coach junior staff. • Build and maintain relationships with business partners. Provide advice and share Internal Audit knowledge with business partner managers and staff. • Ideate innovative ways of using data analytics, automation, and AI to perform testing. Help junior staff develop related skills while also executing analytics yourself. The Experience You Bring To The Team Minimum Required Experiences and Skills • 8 years of experience in IT Audit, IT Risk Management, or Information Security. • Expert knowledge of cyber security, artificial intelligence, or cloud infrastructure technologies, such as Amazon Web Services. • Strong project management skills. • Prior experience coaching and providing feedback to audit staff. • Excellent written and verbal communication skills. Ability to speak to technical experts in their technical languages. • Critical thinking skills. • Data Analytics skills: • Strong skills in identifying, designing, and implementing visualizations of various data sets. • Experience with visualization tools (e.g., Power BI, Tableau, Plotly, Seaborn). • Coding skills and experience with data analytics related languages, such as Python (including SciPy, NumPy, and/or PySpark). • AI skills: • Experience using AI solutions to increase effectiveness and efficiency as part of day-to-day audit execution. • Demonstrated work auditing AI solutions and related risks. • Knowledge of agentic AI architectures and risks. • Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work. Desired Experience • 10+ years of experience in IT Audit, IT Risk Management, or Information Security. • At least 5+ years of experience in IT Audit. • Bachelor’s degree or equivalent experience. Master’s degree and/or Master of Business Administration in Computer Science, Information Systems, Cyber Security, Mathematics, or related area of study is preferred. • One or more of the following certifications: CISA, CISSP, CEH, CRISC, CISM. IT - Internal Audit - Director Qualifications Education: Bachelor's Level Degree (Required), Master's Level Degree The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers. For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form. The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here. Requisition Compensation 175000 to 239000

Lead complex IT audits focusing on AI, cybersecurity, and cloud, manage audit teams, and implement innovative data analytics solutions. | 8+ years in IT audit, risk management, or information security with expertise in cybersecurity, AI, or cloud technologies, bachelor's degree required, master's and certifications preferred. | Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description In this compelling leadership position, you will lead efforts examining and analyzing every aspect of Fannie Mae’s IT environment. Focused on the cutting-edge cloud services Fannie Mae uses, our audits cover a broad range of exciting technologies, providing a challenging environment with tremendous opportunities for personal growth. Within IT Audit, the infrastructure team focuses on evaluating Fannie Mae’s complex environment of IT processes, systems, and services. We conduct audits focused on highly visible topics, such as Artificial Intelligence (AI), cyber security, IT Governance, resiliency, and the management of the various operating systems and platforms used by Fannie Mae. In this position, you will take ownership over audits and reviews, setting direction and being hands-on throughout planning, executing, and reporting. You will also play a pivotal role in coaching and mentoring other team members. THE IMPACT YOU WILL MAKE The IT Audit Director - Cyber, AI and Cloud role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Apply specialized technical expertise to direct and oversee audits in often complex areas, such as AI, cyber security, resiliency, and complex infrastructure environments in the cloud. Identify risks and assess the potential impact of risks on the organization to develop and adjust audit plans as appropriate and determine areas requiring additional analysis. Participate in annual planning to develop annual Audit plans that focus on the top current and emerging IT risks facing Fannie Mae. Provide day-to-day project management oversight of other IT Auditors (including project guidance and coaching). This includes setting direction, developing innovative test approaches, and reviewing work. Be hands-on and conduct testing of highly complex technical topics with autonomy and a keen focus on the highest risk areas. Create regular points of view on top risks, such as AI, cyber, or resiliency. Inspire team members to innovate new ways of working to achieve results and generate meaningful insights. Act as a source of knowledge related to technical domains and coach junior staff. Build and maintain relationships with business partners. Provide advice and share Internal Audit knowledge with business partner managers and staff. Ideate innovative ways of using data analytics, automation, and AI to perform testing. Help junior staff develop related skills while also executing analytics yourself. THE EXPERIENCE YOU BRING TO THE TEAM Minimum Required Experiences and Skills 8 years of experience in IT Audit, IT Risk Management, or Information Security. Expert knowledge of cyber security, artificial intelligence, or cloud infrastructure technologies, such as Amazon Web Services. Strong project management skills. Prior experience coaching and providing feedback to audit staff. Excellent written and verbal communication skills. Ability to speak to technical experts in their technical languages. Critical thinking skills. Data Analytics skills: Strong skills in identifying, designing, and implementing visualizations of various data sets. Experience with visualization tools (e.g., Power BI, Tableau, Plotly, Seaborn). Coding skills and experience with data analytics related languages, such as Python (including SciPy, NumPy, and/or PySpark). AI skills: Experience using AI solutions to increase effectiveness and efficiency as part of day-to-day audit execution. Demonstrated work auditing AI solutions and related risks. Knowledge of agentic AI architectures and risks. Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work. Desired Experience 10+ years of experience in IT Audit, IT Risk Management, or Information Security. At least 5+ years of experience in IT Audit. Bachelor’s degree or equivalent experience. Master’s degree and/or Master of Business Administration in Computer Science, Information Systems, Cyber Security, Mathematics, or related area of study is preferred. One or more of the following certifications: CISA, CISSP, CEH, CRISC, CISM. IT - Internal Audit - Director #LI-Hybrid Qualifications Education: Bachelor's Level Degree (Required), Master's Level Degree The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers. For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form. The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here. Requisition compensation: 175000 to 239000

Design and maintain enterprise endpoint management solutions using Microsoft Intune and Windows 11, develop automation scripts, and lead root cause analysis for complex platform issues. | At least 2 years experience in Windows endpoint engineering and Microsoft Intune administration, bachelor's degree, proficiency in PowerShell and Windows 11 troubleshooting. | Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will design and develop moderately complex solutions for information technology (IT) infrastructure environments, including coding, testing, and certifying technology platforms, software, and applications under limited supervision. THE IMPACT YOU WILL MAKE The Senior Windows Endpoint Engineer role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Endpoint Management Design, implement, and maintain enterprise endpoint management solutions using Microsoft Intune. Manage endpoint lifecycle processes including provisioning, deployment, configuration, maintenance, and retirement. Develop and maintain device configuration profiles, compliance policies, update rings, and security baselines. Support migration and coexistence strategies between Workspace ONE and Microsoft Intune. Windows Engineering Administer and support Windows 11 enterprise environments. Create and manage standardized endpoint configurations and operating system deployment strategies. Evaluate new Microsoft endpoint technologies and recommend improvements to the workplace computing environment. Provide advanced troubleshooting for complex Windows platform issues. Automation & Scripting Develop PowerShell automation solutions to improve operational efficiency. Create automated remediation, reporting, compliance validation, and deployment processes. Use Microsoft Graph APIs to automate endpoint administration, reporting, and device lifecycle activities. Endpoint Security & Compliance Implement endpoint security standards and compliance controls. Manage device compliance policies, encryption, security baselines, and conditional access requirements. Partner with cybersecurity teams to remediate vulnerabilities and maintain regulatory compliance. Monitor endpoint health, risk, and policy adherence across enterprise device fleets. Autopilot & Provisioning Design and support Windows Autopilot deployments. Troubleshoot enrollment, provisioning, and Enrollment Status Page issues. Implement zero-touch deployment and device onboarding strategies. Optimize user experience during provisioning and device refresh initiatives. Advanced Troubleshooting Lead root cause analysis of complex endpoint management and policy deployment issues. Troubleshoot Microsoft Intune, MDM, compliance, device registration, and identity integration issues. Support Tier 3 escalation activities for endpoint-related incidents and outages. Minimum Required Experiences: 2 years of Windows endpoint engineering or endpoint management experience. Microsoft Intune administration experience. Windows 11 engineering and troubleshooting expertise. Experience with Microsoft Graph API. Hands-on experience with Windows Autopatch. Advanced PowerShell scripting and automation skills. Experience managing Configuration Profiles and Compliance Policies. Knowledge of Microsoft Entra ID device management. Strong understanding of endpoint security and compliance frameworks. Experience supporting large enterprise endpoint environments. Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work. Desired Experiences: Bachelor degree or equivalent Workspace ONE administration experience. SCCM/MECM experience. Windows Autopilot deployment expertise. Experience with Conditional Access and Zero Trust initiatives. Endpoint analytics and reporting experience. Microsoft certifications in Intune, Endpoint Administrator, or related technologies. Experience supporting hybrid and cloud-native device management architectures. Target Pay Range: $123,000.00 - 161,000.00 a year Internal Job Title: End User Services - Technology Engineering - Senior Associate #LI-JM1 #LI-Hybrid Qualifications Education: Bachelor's Level Degree (Required) The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers. For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form. The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here. Requisition compensation: 123000 to 161000