EY

Define talent technology investment strategies and technical roadmaps, and lead innovation initiatives from discovery through enterprise-scale implementation. | Requires 10+ years of technical product management, HR technology, and enterprise platform transformation experience, a bachelor’s degree or equivalent, and cross-functional influence. | Location: Anywhere in Country   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  The opportunity We're looking for a Technical Product & Innovation Manager to support the Digital Talent Strategy Lead in establishing and maturing a product-led organization for talent technology. This role will shape the governance, investment strategy, technical roadmap, and operating disciplines required to manage the portfolio at enterprise scale, while leading Client Zero initiatives that connect strategy, user needs, and technical delivery. Working closely with the Demand Management Lead, the role will align intake and demand priorities with investment choices, roadmap sequencing, delivery capacity, adoption, and measurable people and business outcomes.   Your key responsibilities Technology Portfolio Strategy & Investment Define and implement the talent technology investment strategy and multi-horizon technical roadmap, translating business and Talent priorities into sequenced investment choices, modernization pathways, and measurable outcomes Maintain an integrated view of the talent technology inventory, portfolio, demand, delivery capacity, dependencies, technical debt, risk, cost, and value Prepare decision-ready recommendations that balance user value, strategic alignment, feasibility, effort, cost, risk, architectural fit, and expected outcomes Product Organization, Governance & Value Implement practical product governance, operating rhythms, lifecycle standards, ownership, documentation, escalation paths, and decision rights across the portfolio Establish forums that connect strategy, investment decisions, demand, architecture, delivery, risk, and value realization with clear criteria and accountable decisions Track adoption, experience, quality, reliability, efficiency, cost, risk, and realized value and use evidence to recommend scaling, consolidation, or retirement decisions Align Talent leaders, users, product managers, technical teams, vendors, and implementation partners on outcomes, requirements, constraints, quality expectations, and commitments Product Discovery, Demand & Delivery Partner with Demand Management to assess ideas, enhancements, integrations, defects, and modernization opportunities and clarify the problem, users, outcomes, constraints, and success measures Translate validated needs into business cases, process flows, requirements, user stories, acceptance criteria, and decision documentation  Coordinate refinement, estimation, dependency management, release planning, prototyping, testing, UAT, launch readiness, and post-launch reviews with Enterprise Technology, Product Managers, and delivery partners Client Zero Innovation & Scale Lead Client Zero talent technology initiatives from use-case definition through implementation, adoption, measurement, and readiness for broader scale Evaluate emerging capabilities, including generative AI, agentic workflows, automation, self-service, and platform releases, and move viable opportunities into governed experiments Manage an innovation and enhancement pipeline that advances high-value ideas through discovery, experimentation, launch, stabilization, adoption, and measurement   Skills and attributes for success What success looks like Product organization design, governance, and operating model implementation Talent technology investment strategy and technical roadmap management Client Zero innovation, experimentation, and scale Integrated technology portfolio and value-based prioritization Product discovery, process mapping, requirements, user stories, and acceptance criteria Backlog prioritization, agile delivery, UAT, quality management, and release readiness Enterprise platforms, integrations, data flows, security, privacy, and risk Executive communication, facilitation, and cross-functional influence   Within your first 12-24 months, you will: Establish and operationalize a product organization and governance model with clear ownership, decision rights, operating rhythms, lifecycle standards, and portfolio forums Define and activate a talent technology investment strategy and multi-horizon technical roadmap aligned to priorities, funding, architecture, dependencies, risks, and measurable value Launch a Client Zero pipeline that validates priority talent technology use cases through governed pilots and advances proven solutions toward enterprise scale Establish a reliable, integrated view of the talent technology inventory, roadmap, demand, dependencies, risks, investment choices, and decision points Implement a consistent intake-to-delivery process that improves requirement quality, prioritization, ownership clarity, and delivery predictability Build and actively manage an innovation and enhancement pipeline that moves high-value ideas from discovery through adoption and measurement   To qualify you must have Relevant experience in technical product management, HR or talent technology, enterprise platforms, digital transformation, product operations, or technology consulting Demonstrated success establishing or materially maturing a product organization, including governance, operating rhythms, lifecycle practices, decision rights, and cross-functional accountabilities Experience defining a technology investment strategy and technical roadmap that connect business priorities, architecture, funding, sequencing, capacity, risk, and value realization Experience leading Client Zero, internal-first, pilot, or incubation initiatives through implementation, adoption, measurement, and enterprise scale Experience managing roadmaps and backlogs, leading structured discovery, translating business needs into implementable requirements, and coordinating delivery across business and technical teams Experience with enterprise HR platforms or service-delivery technologies, with ServiceNow, employee portals, case and knowledge management, workflow automation, or comparable platforms preferred Working knowledge of integrations, APIs, data flows, security, privacy, technical debt, testing, release management, and platform lifecycle practices Strong analytical and financial judgment and a bachelor’s degree or equivalent practical experience in a relevant field    What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is:  New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $144,000 to $244,800 Bay Area California offices – $150,000 to $255,000 All other offices locations in the US, including Sacramento – $120,000 to $224,400 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today.                                               To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

You would set technical direction for cloud foundations and reliability, develop reusable infrastructure and automation, and lead architectural decisions and investigations into failures. | The role requires a bachelor's degree and 9–12+ years of relevant cloud, infrastructure, or site reliability experience, with strong expertise in distributed systems, automation, and production reliability. | Location: Anywhere in Country   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  The opportunity AI-enabled services need cloud foundations that remain secure, observable, recoverable, and cost-aware as workloads change. You will serve as the hands-on technical authority for the engineering practices that move these services from experimentation into dependable production use.   This is a senior individual contributor role for someone who enjoys solving the problems other teams cannot. You will use AI-assisted engineering tools to accelerate infrastructure and automation work, apply your expertise to verify the results, and guide difficult decisions about architecture, performance, resilience, recovery, and cost across multiple use cases.   About Challenger Challenger is a new EY program focused on building the firm’s next generation of services. It pursues opportunities where AI enables a fundamentally different service and way of delivering it, including rethinking existing offerings and developing new ones. Small, dedicated teams build and test ideas in real conditions. Solutions that demonstrate clear business value and operational readiness transition to the business for adoption and scale. Challenger Core develops and maintains the shared technology, methods, and risk and quality guardrails that support this work. Each team contributes reusable tools and practices, helping make the next service faster and less costly to build.   Your key responsibilities Build shared cloud foundations. Create reusable infrastructure, environment patterns, and deployment automation that help teams start quickly and operate consistently. Use AI-assisted engineering responsibly. Apply AI tools to accelerate development and investigation while independently reviewing, debugging, testing, and validating the resulting code. Guide complex designs. Review architectures, migrations, and releases where trade-offs affect reliability, security, performance, cost, or multiple use cases. Strengthen production readiness. Define the evidence required before launch and identify what must change when a service is not ready to operate reliably. Set reliability practices. Establish service objectives, observability standards, actionable alerts, and operational reviews that connect system behavior to user outcomes. Make cost and capacity visible. Test workload assumptions and use performance, consumption, and demand evidence to guide scaling and architecture decisions. Resolve difficult failures. Lead deep investigation across distributed services and integrations, verify root causes against system evidence, and test durable fixes. Prove resilience. Design performance tests, failure simulations, recovery exercises, and rollback paths that show how services behave under stress. Turn lessons into reusable capabilities. Publish tested reference implementations, guidance, and runbooks that state both the intended use and important limitations. Raise engineering capability. Coach engineers, challenge assumptions constructively, and transition proven capabilities to ongoing owners with clear operating responsibilities.   Skills and attributes for success Deep cloud expertise: Strong knowledge of cloud infrastructure and distributed systems, with the ability to reason across system layers. Hands-on engineering: Ability to write, review, debug, and test infrastructure code, deployment automation, and production services. Diagnostic judgment: Skill in using telemetry and controlled experiments to distinguish symptoms from causes and verify that a fix works. Reliability leadership: Practical command of service objectives, capacity, resilience, recovery, incident learning, and operational readiness. AI workload awareness: Understanding of how model services, retrieval, and agent workflows introduce additional dependencies, failure modes, and costs. Technical influence: The credibility to explain difficult trade-offs, set standards through evidence, and help teams adopt better engineering practices.   To qualify you must have Bachelor’s Degree in a relevant field of study. 9-12+ years of relevant experience. Relevant experience: Substantial experience designing and operating cloud, infrastructure, platform, or site reliability capabilities in production. Technical depth: A record of solving complex distributed-system problems and explaining why the chosen solution will work. Cloud engineering: Hands-on expertise with infrastructure as code, modern runtime platforms, networking, identity, and delivery automation. Production reliability: Experience defining service objectives and using observability, capacity planning, and recovery testing to improve live systems. Incident leadership: Evidence of investigating difficult failures, supporting response, and converting lessons into durable remediation. Automation judgment: Strong coding skills and the ability to validate AI-generated or otherwise automated engineering output independently. Cross-team influence: Experience mentoring engineers and guiding architecture or readiness decisions without relying on formal delivery ownership. Travel and On-site requirements: This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.  Ideally, you’ll also have AI production systems: Experience operating model-serving, retrieval, or agent workloads with demanding reliability and performance needs. Hybrid environments: Experience designing portable patterns across cloud, hybrid, or multi-region environments. Performance and economics: Experience connecting capacity, latency, throughput, and cost to service design and scaling decisions. High-assurance delivery: Experience in regulated or confidential environments with formal security, resilience, or evidence requirements. Community contribution: Practical contributions to cloud-native, infrastructure, SRE, observability, automation, or open-source communities.   We welcome exceptional candidates from product, service design, operations, transformation, policy, domain, and entrepreneurial backgrounds; no particular degree or certification is required.  What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is:  New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $172,800 to $359,000 Bay Area California offices – $180,000 to $374,000 All other offices locations in the US, including Sacramento – $144,000 to $329,100 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today.                                               To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Design production-ready autonomous AI agents and shared tools, guardrails, and observability frameworks for reliable and safe workflow execution. | Requires 9–12+ years in software or applied machine-learning engineering, production AI application experience, deep Python or TypeScript and distributed-systems expertise, and a bachelor’s degree. | Location: Anywhere in Country   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  The opportunity Build AI agents that carry meaningful work from intent to a verified outcome, not merely produce an impressive response. You will engineer the execution loops, tools, context, permissions, evaluations, and runtime controls that let agents operate across complex workflows while remaining understandable, steerable, and safe when systems or assumptions fail. This role sits where applied AI, distributed systems, and product engineering meet. You will work on long-running behavior, real enterprise integrations, and difficult production failures, deciding when a deterministic workflow is enough, when autonomy adds value, and whether each added degree of freedom earns its operational and user-experience cost.   About Challenger Challenger is a new EY program focused on building the firm’s next generation of services. It pursues opportunities where AI enables a fundamentally different service and way of delivering it, including rethinking existing offerings and developing new ones. Small, dedicated teams build and test ideas in real conditions. Solutions that demonstrate clear business value and operational readiness transition to the business for adoption and scale. Challenger Core develops and maintains the shared technology, methods, and risk and quality guardrails that support this work. Each team contributes reusable tools and practices, helping make the next service faster and less costly to build.   Your key responsibilities Choose the right execution model. Design agent architectures that use deterministic steps, a single-agent loop, or coordinated agents only when measured performance justifies the complexity. Build dependable tools. Create connectors and interfaces with clear contracts, validated outcomes, narrow authorization, and errors that help the agent recover or escalate. Engineer agent behavior. Shape planning, routing, delegation, stopping, retry, and handoff behavior across complete workflows. Create durable context. Combine instructions, user state, retrieval, memory, and environment feedback while preserving relevance, provenance, freshness, and permitted access. Bound agent authority. Implement scoped identities, credentials, budgets, approval points, and emergency containment so agents act within explicit limits. Evaluate complete trajectories. Build representative tests that measure verified task success, tool use, recovery, human takeover, and prohibited actions rather than isolated responses. Operate long-running execution. Use durable state, checkpointing, safe retries, versioned releases, rollback, and graceful degradation to keep work recoverable. Make behavior observable. Instrument end-to-end traces and replay so teams can understand failures, diagnose patterns, and turn production evidence into improvements. Protect user control. Design clear intervention points so people can inspect, interrupt, redirect, and safely resume agent work. Build shared capability. Partner across product, platform, knowledge, security, and evaluation teams and publish reusable agent patterns and operational lessons.   Skills and attributes for success Production engineering: Strong software engineering and distributed-systems judgment, with practical experience building services that remain dependable under failure. Agent architecture: Ability to reason about planning, tools, state, handoffs, and coordination while choosing a simpler workflow when it performs better. AI application depth: Practical knowledge of model APIs, structured outputs, context, retrieval, memory, experimentation, and tool use. Evaluation discipline: Experience measuring complete trajectories and verified outcomes for systems whose behavior is variable. Security and operability: Strong instincts for least privilege, tool boundaries, observability, resilience, recovery, and accountable human intervention. Product judgment: Ability to balance quality, latency, cost, and user control and explain technical trade-offs clearly across disciplines.   To qualify you must have Bachelor’s Degree in a relevant field of study. 9-12+ years of relevant experience. Relevant experience: A strong record in software or applied machine-learning engineering, with ownership of production systems and their live behavior. Agent delivery: Hands-on evidence of shipping large-language-model applications, agents, or complex model-driven workflows used for real work. Programming depth: Strong capability in Python, TypeScript, or another language used for production services and integrations. Applied AI patterns: Experience with model APIs, structured outputs, retrieval, tool use, and evaluation of variable behavior. Distributed execution: Practical command of asynchronous work, state, concurrency, idempotency, retries, and failure recovery. Identity and controls: Experience implementing access boundaries and scoped authority for applications or automated workloads. Production learning: Evidence of improving live systems through traces, metrics, logs, incident analysis, and durable remediation. Travel and On-site requirements: This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.  Ideally, you’ll also have Long-running agents: Experience with durable agent execution, multi-agent systems, or human-agent collaboration. Enterprise tools: Experience integrating agents with permission-sensitive business systems, browsers, or computer-use environments. Interoperability: Experience with MCP or comparable standards, enterprise retrieval, knowledge graphs, or context services. High-assurance automation: Experience with sandboxed execution, durable workflow engines, or systems requiring strong evidence and control. Ecosystem contribution: Practical contributions to agent, evaluation, developer tooling, applied AI, or open-source communities We welcome exceptional candidates from product, service design, operations, transformation, policy, domain, and entrepreneurial backgrounds; no particular degree or certification is required.  What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is:  New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $172,800 to $359,000 Bay Area California offices – $180,000 to $374,000 All other offices locations in the US, including Sacramento – $144,000 to $329,100 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today.                                               To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Lead enterprise transformation programs for life, annuity, and group benefits clients, overseeing strategy and delivery while managing executive relationships and business development. | Requires 12–15+ years in consulting or insurance, including at least 8 years in life, annuity, or group benefits, plus a bachelor’s degree and complex transformation leadership. | Location: Anywhere in Country   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  The Opportunity EY is seeking a Senior Manager to join EY's Business Transformation & Growth (BTG) practice. In this leadership role, you will be responsible for driving large-scale enterprise transformation programs for Life Insurance, Annuity and Group Benefits clients. You will provide strategic leadership across multiple engagements, shape client transformation agendas, develop executive level relationships, and help drive the growth of EY's BTG practice. As a Senior Manager, you will provide overall leadership for complex, multi-year business and technology transformation programs, overseeing strategy, solution delivery, organizational change, operational readiness, and business outcomes across multiple workstreams, vendors, and stakeholder groups.   Your Key Responsibilities You will be responsible for leading complex client engagements and managing multidisciplinary teams focused on life, annuity, and group insurance transformation initiatives.   Client Leadership & Delivery Oversight Serve as the executive delivery leader for strategic transformation programs, accountable for overall program success, financial performance, governance, and client satisfaction. Establish and maintain trusted advisor relationships with executive stakeholders, including CIOs, COOs, Heads of Operations, and Business Line Leaders. Lead executive steering committees and governance forums while providing thought leadership on industry trends, modernization strategies, and platform transformation. Direct multiple concurrent engagements and workstreams across complex client portfolios. Identify opportunities for business expansion and collaborate with account leadership to drive revenue growth   Program Governance & Strategic Execution Define enterprise transformation strategies, target operating models, implementation roadmaps, and program governance structures. Provide oversight across architecture, data, integration, conversion, testing, change management, release management, and implementation activities. Ensure alignment of transformation initiatives with client business objectives, regulatory requirements, and enterprise architecture strategies. Lead strategic risk management and executive-level issue resolution for critical program decisions. Drive adoption of AI-enabled delivery methods, intelligent automation, and advanced analytics capabilities across engagements.   People Leadership & Team Development Lead and develop managers, consultants, and cross-functional delivery teams across multiple client engagements. Sponsor talent development, succession planning, and performance management initiatives within the BTG practice. Build and maintain a high-performing consulting organization through coaching, mentoring, and leadership development programs. Recruit, retain, and develop top talent while fostering an inclusive and collaborative culture.   Business Development & Practice Growth Lead account growth strategies and manage executive client relationships across strategic insurance accounts. Originate and develop new business opportunities, contributing directly to revenue growth and pipeline development. Lead pursuit efforts, proposal development, solution shaping, pricing strategies, estimations, and contracting discussions. Serve as a thought leader in insurance transformation, policy administration modernization, AI-enabled operations, and digital transformation. Develop market offerings, accelerators, methodologies, and intellectual property that enhance EY's competitive position   To Qualify for the Role, You Must Have Bachelor's degree required; advanced degree preferred. 12-15+ years of professional experience in consulting, insurance, enterprise technology, or business transformation. 8+ years of experience within Life, Annuity, or Group Benefits insurance. Proven leadership of large-scale enterprise transformation programs exceeding multiple workstreams, vendors, and delivery teams. Demonstrated success managing executive client relationships and driving business development activities. Experience leading large consulting teams and managing engagement financials, forecasting, and profitability. Proven track record of developing new business, leading pursuits, and contributing to account growth Experience with one or more policy administration platforms including FAST (Verisk), FINEOS, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable modern PAS solutions Strong understanding of the Life & Annuity and group benefits value chain, including product configuration, underwriting, policy administration, servicing, and claims Program management experience within onshore/offshore delivery models involving multiple vendors and stakeholders Experience overseeing platform configuration, integration, APIs, middleware, and data migration efforts Strong executive communication, presentation, and stakeholder management skills Experience working across multi-vendor and geographically distributed delivery models. Demonstrated ability to influence senior business and technology leaders Strong experience working within Agile frameworks, including Scrum, Kanban, and SAFe practices. Strong written and verbal communication skills, including experience presenting to senior business and technology stakeholders. Willingness to travel up to 50% based on client needs   Ideally, You'll Also Have Advanced degree in Computer Science, Information Systems, Engineering, Business Administration, Economics, or a related field Experience serving as a Delivery Lead, Solution Delivery Manager, Release Train Engineer, or Platform Transformation Lead Experience with Agile and SAFe transformation programs Experience supporting business development, proposal management, and account growth activities Experience supporting life or annuity product launches, platform modernization, legacy conversion, or policy administration implementations. Knowledge of term life, whole life, universal life, fixed annuities, indexed annuities, variable products, registered products, or payout capabilities. Experience facilitating workshops, completing capability assessments, designing future-state processes, or defining product and platform requirements. Experience with data migration, conversion, data quality, reconciliation, integration, and cutover activities. Familiarity with SQL, ETL, APIs, test automation, DevOps, or cloud-enabled delivery. Experience developing proposals, estimates, reusable assets, accelerators, training content, or thought leadership. Relevant industry or delivery certifications, such as LOMA, AAPA, PMP, Scrum, or SAFe.   What We Look For We are looking for transformational leaders who combine deep insurance industry expertise with strong executive advisory, delivery leadership, and commercial acumen. Successful candidates build trusted executive relationships, shape strategic client initiatives, lead large-scale transformation programs, develop high-performing teams, and contribute meaningfully to the growth of the practice through thought leadership, innovation, and business development    What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is:  New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $205,900 to $427,800 Bay Area California offices – $214,600 to $445,700 All other offices locations in the US, including Sacramento – $171,600 to $392,100  Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today.                                               To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Design Source-to-Pay transformation programs by translating business needs into functional requirements and solution configurations, assessing procurement processes, and implementing technology-driven improvements. | Requires a relevant bachelor's degree, procurement or supply chain transformation experience, proficiency with ZIP or GEP, and experience across the technology implementation lifecycle. | Location: Anywhere in Country   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.  US Supply Chain_Digital Procurement Technology_Senior  At EY, you’ll have the opportunity to build a career that reflects your strengths, supported by our global scale, inclusive culture and technology. Your perspective can help us become even better as we work together to build a better working world.    The opportunity  EY’s Supply Chain practice helps organizations transform procurement through improved processes, operating models and technology. As a Digital Procurement Technology Senior Consultant, you will help clients design and deliver Source-to-Pay transformation programs using ZIP, GEP and other leading procurement platforms.  You will work across the implementation lifecycle, translating business needs into process designs, functional requirements, solution configurations, test scenarios and deployment deliverables. You will collaborate with procurement, supply chain, finance and IT stakeholders, technology vendors and EY project teams while owning assigned workstreams and supporting junior team members.    Your key responsibilities  Assess current-state procurement processes and help design future-state Source-to-Pay processes.  Facilitate workshops with procurement, supply chain, finance, IT and business stakeholders.  Translate business needs into functional requirements, user stories, process flows and solution designs.  Evaluate how procurement technology, automation and AI-enabled capabilities can improve performance, controls and the user experience.  Identify process, technology, data, integration and organizational gaps and develop practical recommendations.  Apply knowledge of ZIP, GEP or comparable Source-to-Pay platforms to support solution design, configuration and validation.  Support delivery across mobilization, design, configuration, build, data, integration, testing, deployment, training, stabilization and transition.  Develop test scenarios and scripts, coordinate testing activities, document defects and support resolution and retesting.  Prepare requirements documents, decision materials, traceability matrices, status updates and other client-ready deliverables.  Maintain workplans and risk, action, issue and decision logs, escalating risks and dependencies when appropriate.  Coordinate with functional, technical, data, integration, change, vendor and client teams to complete assigned deliverables.  Build collaborative relationships with client stakeholders, technology vendors and project team members.  Guide junior team members, review work products and contribute to a positive team environment.  Support proposals, estimates, presentations, demonstrations and solution-development activities.  Contribute to reusable templates, accelerators, thought leadership, training materials and knowledge-sharing activities.    Skills and attributes for success  To be successful in this role, you will need the ability to connect procurement and supply chain requirements to technology capabilities. You will be expected to structure complex issues, identify dependencies and develop practical recommendations.  You will also need to:  Take ownership of assigned analyses, workstreams and deliverables with limited supervision.  Produce accurate, structured and client-ready work.  Communicate functional and technical topics clearly to business and IT audiences.  Manage multiple priorities and escalate risks appropriately.  Demonstrate sound judgment, flexibility and responsiveness in a fast-paced client-service environment.  Support junior colleagues and contribute to team quality and momentum.  Understand how scope, effort, quality and client outcomes affect successful delivery.    To qualify for the role, you must have  A bachelor’s degree in supply chain, business, information systems, engineering or a related field.  Experience supporting procurement, Source-to-Pay or broader supply chain transformation initiatives.  Working knowledge of ZIP, GEP or another leading procurement or Source-to-Pay platform.  Experience contributing to at least one technology implementation lifecycle or delivering across multiple phases of an implementation.  Experience with process design, requirements definition, configuration, testing, data, integrations, deployment, change management or project management.  The ability to translate business requirements into clear process, functional and technology deliverables.  Strong analytical, problem-solving, facilitation, organizational, written communication and presentation skills.  Ability to work in person at an EY office and/or client location up to 50% of the time, based on client and project needs. Candidates must be legally authorized to work in the U.S. without the need for employer sponsorship, now and in the future   Ideally, you’ll also have  Experience with ZIP and/or GEP, including platform capabilities, configuration concepts and AI-enabled functionality.  Experience with multiple Source-to-Pay capabilities, industries, business units or regional deployments.  Experience with ERP, identity, master data, finance, risk, contract management, analytics or other enterprise-system integrations.  An understanding of responsible AI, data governance, security, privacy, controls and change considerations.  A relevant procurement, supply chain, project management or platform certification.  Experience guiding junior team members or coordinating a small project team.    What we look for We are seeking top performers who demonstrate a blend of talents and skills. We look for individuals who are not only skilled in procurement and supply chain management but also exhibit strong decision-making abilities, leadership potential, and a commitment to excellence. Our ideal candidates are those who can navigate complex challenges, drive innovation, and contribute to the growth and success of our organization.  What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   The salary range for this job is: New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $116,700 to $194,500 Bay Area California offices – $121,600 to $202,600 All other offices locations in the US, including Sacramento – $97,300 to $178,300 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.   Are you ready to shape your future with confidence? Apply today.                                           To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people.  Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Lead client procurement transformation engagements from strategy through implementation, managing teams, relationships, business development, and value realization. | Requires a bachelor's degree, 10+ years of relevant procurement experience, deep procurement lifecycle knowledge, and significant advisory or consulting experience leading technology-enabled transformation programs. | The opportunity EY’s Supply Chain & Operations team helps clients transform procurement into a strategic driver of enterprise value. As a Senior Manager, you will lead complex procurement transformation engagements, advise senior client stakeholders and help clients achieve measurable savings, resilience and sustainable business outcomes. You will connect procurement strategy to execution across process, operating model, technology, data and service delivery. This role also includes leading multidisciplinary teams, managing engagement performance, supporting business development and contributing to the continued growth of EY’s procurement practice.   Your key responsibilities Lead end-to-end procurement transformation engagements from assessment and strategy through implementation, adoption and value realization. Assess and redesign procurement processes across category management, strategic sourcing, contracting, purchasing, payment and supplier management. Design procurement operating models, including organization, governance, capabilities, service delivery, data and technology. Develop procurement technology strategies and roadmaps across source-to-pay and related platforms. Identify opportunities to apply analytics, automation and responsible AI to procurement processes and decisions. Lead complex, multi-workstream programs while managing scope, staffing, economics, quality, risks and client experience. Advise senior stakeholders and translate complex issues into practical recommendations, business cases and implementation roadmaps. Support opportunity development, proposals, presentations and commercial negotiations. Build trusted client relationships and identify opportunities for account growth. Lead, coach and develop inclusive, high-performing teams.   To qualify for the role, you must have A bachelor’s degree in supply chain management, business, finance, engineering, economics, technology or a related field. Ten or more years of relevant procurement experience. Significant experience providing advisory or consulting services to external clients. Deep knowledge of the end-to-end procurement lifecycle. Experience shaping and delivering complex, multi-workstream procurement transformation engagements. Experience redesigning source-to-pay processes and procurement operating models. Experience leading technology-enabled procurement transformation initiatives. Familiarity with leading source-to-pay and procurement technology platforms. Experience managing engagement scope, financials, quality and risk. Strong executive communication, client relationship and people leadership skills. Experience supporting business development, proposals and pursuit presentations. The ability and willingness to travel, based on client and engagement needs.  Ability to work in person at an EY office and/or client location up to 50% of the time, based on client and project needs. Candidates must be legally authorized to work in the U.S. without the need for employer sponsorship, now and in the future   Ideally, you’ll also have Experience with global business services, shared services, managed services or outsourcing programs. Experience with platforms such as Zip, GEP, ServiceNow, SAP Ariba, Coupa or comparable solutions. Experience applying analytics, automation or AI-enabled approaches to procurement. Prior experience in both consulting and industry. An advanced degree or a relevant procurement, project management or process-improvement certification.   What we look for We seek experienced leaders who combine procurement expertise with executive presence, commercial judgment and disciplined delivery. You will be expected to build trusted client relationships, lead teams through complex transformations and deliver measurable client value.

Lead large-scale ADP Workforce Software implementations and advise clients on improving global workforce management processes throughout the project lifecycle. | Requires at least 7 years of relevant experience, ADP Workforce Software expertise, a related professional certification, a bachelor's degree, and experience managing global or multinational implementations. | Location: Chicago, Atlanta, Austin, Boston, Charlotte, Dallas, Denver, Houston, Irvine, Los Angeles, McLean, Minneapolis, New York, Philadelphia, Portland, San Diego, San Francisco, San Jose, Seattle, Washington   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.  Managing global workforces is increasingly complex. People Consulting builds and improves organizational and individual performance, delivering a highly complex and challenging mission, especially in an ever changing working environment.  As a member of one People Consulting you’ll be part of a team with a wide variety of experiences and a supportive environment. When you join us you will gain unique experiences and valuable knowledge working across capabilities, sectors and geographies and have the opportunity to take your career in the direction you want.   The Opportunity As a member of the People Consulting team, you will join a talented group of professionals that help clients in a number of areas. These include the development and implementation of global workforce management (“WFS”) solutions, and transformation activities in support of broader business initiatives and overall business strategy. Our key capabilities include global WFS advisory, technology solution implementation and business transformation.   Your key responsibilities You will be a key resource on large-scale WFS related projects, primarily ADP WFS. In this role, you should be able to deliver quality client service and work products, deliver insightful solutions and balance multiple priorities.  You will be expected to have excellent communication skills, integrate into and lead new teams, and rapidly establish internal and client relationships. Specifically, you will support clients’ global WFS challenges, issues and complex requirements, including advising on WFS best practices and service delivery model. You will be responsible for identifying WFS improvement initiatives and efficiency opportunities to enhance WFS quality and adherence to internal controls while reducing overall risk. You should also be able to support and deliver seamless transition during ADP WFS solution implementations and transformations.   Skills and attributes for success Support client projects leveraging deep knowledge and understanding of time management, attendance, leave management, and scheduling and other components of workforce management processes and systems Contribute to generating profitable revenue through identifying follow-on engagement opportunities and developing lasting relationships with clients Participate in full life cycle activities (Discovery, Design, Configuration, Build, Testing, Knowledge Transfer, Migration and Postproduction Support) Influence and persuade clients and stakeholders to gain support for WFS transformation and WFS operational improvement initiatives and/or decisions Encourage and facilitate collaboration amongst team members, and promote an inclusive working environment Contribute to business development and client pursuit activities in the WFS space by developing proposals and delivering presentations   To qualify for the role you must have: Bachelor’s Degree Relevant professional experience, including previous work with a Big 4, global management consultancy firm, niche consultancy or performed an in-house role in which you gained exposure to a large-scale ADP WFS project(s) Hold at least one WFS certification, preferably in Timekeeping, with multiple certifications preferred Be recognized as a subject matter expert in one or more areas in the Workforce Solution domain (time management, attendance, forecasting, scheduling, etc.) Experience in managing or leading multiple global and/or multi-national ADP WFS system implementations Experience in managing or supporting global and/or multi-national WFS operations 7+years of prior relevant experience Personal success in current job with WFS experience in one or more of our capabilities Willingness to travel as needed, and comfortable working in a hybrid environment with an average of three (3) days per week at a client site or within an EY office.   Ideally, you’ll also have: Large-scale project management experience, including budget, scope and resource management; inclusive of global or multi-national client WFS project experience Global WFS consulting experience, knowledge of workforce management and HR technology vendors, primarily ADP. Other technology solutions such as UKG, Workforce Software, Ceridian, PeopleSoft/Oracle, SAP, Workday, are desirable.  Common knowledge of workforce management, with priority to ADP, business process activities; and ability to modify and apply processes depending upon client sector Business development experience – proposal development, orals presentation development and delivery, CRM management, and deal-size revenue/economics/pricing creation Strong numbers acumen, including analytical abilities and knowledge of Excel, Word and PowerPoint   What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   The salary range for this job is: New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $151,200 to $252,100 Bay Area California offices – $157,600 to $262,600 All other offices locations in the US, including Sacramento – $125,900 to $231,100 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.   Are you ready to shape your future with confidence? Apply today.                                           To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people.  Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Design and deliver digital manufacturing solutions for life-sciences clients, integrating systems and data to improve production and quality workflows while meeting regulatory standards. | Requires a bachelor's degree and at least three years in life-sciences manufacturing or systems implementation, with technical experience in manufacturing technology, data integration, and regulated delivery. | Location: Anywhere in Country   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.  Role Snapshot Client-facing Life Sciences manufacturing professional who helps design, build, test, and deploy digital solutions for regulated plant operations. The role combines practical knowledge of manufacturing processes with hands-on skills in manufacturing systems, industrial data, integration, analytics, and AI-enabled workflows.   The Opportunity As a Senior in Supply Chain Manufacturing, you will work with pharmaceutical, biotechnology, and medical-device clients to connect production, quality, laboratory, engineering, and supply chain needs with deployable technology. You will contribute across the delivery lifecycle, from plant and system assessments through requirements, solution design, configuration support, testing, deployment, adoption, and stabilization.   You will work directly with operators, engineers, quality teams, IT and OT specialists, data teams, and technology providers. You will own assigned technical and functional deliverables, help resolve implementation issues, and make clear recommendations to your workstream lead. The role calls for someone who can examine a shop-floor workflow, trace the data and systems behind it, and turn what they learn into a design or testable requirement.   Your key responsibilities In this role, you will: Assess manufacturing and quality workflows, user needs, system interfaces, equipment data, and current-state pain points through site observations, interviews, workshops, and data review. Document process flows, user stories, functional requirements, data mappings, interface requirements, controls, and acceptance criteria for digital manufacturing solutions. Support the design and implementation of capabilities such as manufacturing execution, electronic batch records and electronic device history records (eDHRs), recipe and routing management, batch and unit genealogy, review by exception, connected-worker workflows, and plant performance reporting. Trace information across relevant systems, including MES/MOM, ERP, LIMS, QMS, historians, SCADA, DCS/PLC, and asset-management platforms; identify data gaps, inconsistent definitions, and integration dependencies. Develop and review equipment and batch hierarchies, source-to-target mappings, data-quality rules, and contextualized datasets with manufacturing, automation, and data specialists. Work with solution architects and engineers on interface specifications, APIs, industrial connectivity, and the movement of data between plant, edge, and enterprise environments. Configure or prototype solution components where appropriate to your experience and the engagement, and document design decisions for review by technical and client leads. Prepare and execute functional and integration test scripts, record defects, support resolution and retesting, and maintain traceability between requirements and test evidence. Support deployment readiness, cutover, user training, hypercare, and handover by preparing clear technical documentation and responding to issues from plant users. Partner with client quality and validation teams to prepare or review applicable documentation concerning GxP, data integrity, electronic records, change control, and computer system validation or risk-based assurance. Contribute to analytics and AI use cases by assessing source-data quality, defining manufacturing context, checking outputs against operational workflows, and documenting where human review is needed. Communicate progress, risks, dependencies, and recommended next steps to client counterparts and engagement leaders; coordinate defined tasks with junior colleagues when needed.   Skills and attributes for success To thrive in this role, you should be able to work in depth in at least one technical area while collaborating across the broader manufacturing solution. You will bring: Manufacturing and quality understanding: Knowledge of how production execution, batch records, equipment, materials, laboratory results, deviations, and quality review connect in a regulated plant. Manufacturing technology skills: Hands-on functional, configuration, integration, testing, or support experience with one or more manufacturing, quality, laboratory, automation, or industrial-data solutions. Data and integration skills: Ability to identify source systems, interpret batch and equipment data, document mappings and interfaces, investigate data-quality issues, and explain how information moves between OT and enterprise systems. Delivery discipline: Ability to produce accurate requirements, design documents, test scripts, defect records, and deployment materials, and to follow issues through resolution. Technical communication: Ability to discuss an operational problem with a plant user and document it clearly enough for a developer, data engineer, automation specialist, or tester to act on. Regulated-delivery awareness: Understanding of why documentation, traceability, controlled changes, and reliable data matter when a solution supports GxP activities. Analytical judgment: Curiosity about AI and advanced analytics, paired with the ability to test whether the underlying data, workflow, and proposed output are fit for use.   To qualify for the role, you must have: A bachelor’s degree in engineering, life sciences, manufacturing, information systems, computer science, supply chain, or a related discipline. At least 3 years of relevant experience in Life Sciences manufacturing, manufacturing systems, automation, industrial data, systems implementation, technology consulting, or a related field. Experience working with manufacturing or quality processes in a pharmaceutical, biotechnology, medical-device, or comparably regulated environment. Experience producing technical or functional delivery artifacts, such as requirements, process maps, data mappings, interface specifications, configuration documents, test scripts, or deployment materials. Experience collaborating with both operational stakeholders and technical delivery teams to investigate requirements, resolve issues, or implement a solution. Ability to travel as needed based on business and role requirements. Travel can range from 80-100%.   Ideally, you’ll also have: Experience with MES/MOM, electronic batch records or eDHRs, recipe management, LIMS, QMS, historians, SCADA, DCS/PLC, connected-worker solutions, or industrial data platforms. Experience examining manufacturing data from more than one source and relating it to assets, materials, products, orders, recipes, batches, or quality events. Familiarity with ISA-88/IEC 61512 batch concepts, ISA-95/IEC 62264 manufacturing information models, or industrial connectivity approaches such as OPC UA and MQTT/Sparkplug. Exposure to GxP computer system validation, risk-based software assurance, data-integrity controls, electronic records, or OT cybersecurity considerations relevant to the system being delivered. Familiarity with Process Analytical Technology (PAT) and continuous improvement practices, including the use of manufacturing data to monitor process performance, identify variability, and improve quality, throughput, and operational performance. Experience supporting analytics or AI use cases in manufacturing or quality, such as process monitoring, predictive maintenance, deviation investigation, or decision support. Experience with drug substance, drug product, biologics, sterile manufacturing, medical devices, or technology transfer. Relevant platform, cloud, data, automation, Agile, or manufacturing certification.   What we look for We are looking for a Senior who enjoys getting close to the manufacturing process and the technology that supports it. The strongest candidates ask precise questions, produce dependable technical work, recognize when data or design assumptions do not hold up, and collaborate well with plant, quality, and technology teams to make solutions usable in practice.  What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   The salary range for this job is: New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $116,700 to $194,500 Bay Area California offices – $121,600 to $202,600 All other offices locations in the US, including Sacramento – $97,300 to $178,300 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.   Are you ready to shape your future with confidence? Apply today.                                           To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people.  Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Lead life sciences manufacturing transformation programs integrating technology, data, and AI across manufacturing, quality, and supply chain. | Requires a bachelor's degree, 10+ years in life sciences manufacturing, technology consulting, or operational excellence, and demonstrated GxP compliance and complex technology-enabled transformation leadership. | Location: Anywhere in Country   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.  Client-facing Life Sciences manufacturing transformation leader accountable for shaping and delivering technology-enabled programs that improve manufacturing performance, quality, compliance, and supply reliability. The role combines regulated plant-floor expertise with data, AI, automation, and disciplined program delivery.   The Opportunity As a Senior Manager in Supply Chain Manufacturing, you will lead transformation programs for pharmaceutical, biotechnology, and medical-device manufacturers, from defining the operational problem and value case through solution design, implementation, adoption, stabilization, and measurable results. You will work across manufacturing, quality, laboratory, engineering, supply chain, and technology teams to connect plant operations with enterprise systems and data.   This is a techno-functional delivery role. You will need the credibility to redesign manufacturing processes and operating models, and the fluency to direct teams delivering manufacturing execution, automation, integration, data, and AI solutions. You will remain accountable for delivery quality, risk, client relationships, and outcomes in regulated environments. “The Life Sciences focus reflects the practice’s emphasis on connected manufacturing and quality workflows across process, batch, and discrete operations, including electronic batch records, electronic device history records (eDHRs), traceability, and integration across plant and enterprise systems.”   Your key responsibilities In this role, you will lead complex client engagements while balancing operational improvement, technology delivery, quality requirements, and commercial commitments. You will: Lead end-to-end Life Sciences manufacturing transformations, from assessment and mobilization through design, deployment, stabilization, and value realization. Build trusted relationships with senior manufacturing, quality, MS&T, engineering, supply chain, digital, and IT/OT stakeholders; establish governance and drive timely decisions. Translate priorities such as yield, throughput, right-first-time execution, deviation reduction, batch-cycle time, asset reliability, and supply continuity into practical workplans and outcome measures. Direct multidisciplinary teams across manufacturing process design, MES/MOM, automation, data engineering, AI, architecture, integration, quality, change management, testing, and deployment. Lead solution and process design for batch and discrete execution, electronic batch records, electronic device history records (eDHRs), recipes and routings, material and product genealogy, review by exception, maintenance, quality workflows, and plant performance management. Guide integration across MES/MOM, ERP, LIMS, QMS, historians, SCADA, DCS/PLC, asset-management systems, and relevant cloud or edge platforms. Establish trusted manufacturing data foundations through appropriate data models, asset and process context, master data, metadata, lineage, governance, and secure IT/OT connectivity. Shape analytics and AI use cases, such as process monitoring, predictive maintenance, deviation investigation support, digital twins, and decision support; assess their value, data readiness, workflow fit, and risks before scaling. Partner with client quality and validation teams to incorporate applicable GxP controls, data integrity, electronic-record requirements, change control, and risk-based assurance into delivery plans. The applicable controls will depend on the product, system, and intended use. Manage scope, schedule, budget, staffing, dependencies, quality, risks, issues, and contractual commitments; guide testing, cutover, training, adoption, and operational handover. Connect digital solutions to daily management, operational excellence, workforce capability building, and sustained process improvement. Ability to create clarity and alignment across distributed teams, motivate people through complex delivery challenges, and maintain accountability without becoming the bottleneck for decisions. People leadership and talent-development capability, including coaching, delegation, performance feedback, conflict resolution, succession planning, and building teams with the right mix of functional, technical, and industry skills. Develop Managers and delivery teams, contribute reusable methods and lessons learned, and identify appropriate follow-on opportunities with account teams.   Skills and attributes for success Success in this role requires the ability to connect regulated manufacturing realities with scalable technology delivery. You will bring: Strong knowledge of Life Sciences manufacturing processes and the relationship between production, quality, laboratory operations, engineering, and supply. Techno-functional leadership that earns the confidence of plant teams while providing clear direction to architects, engineers, developers, data scientists, and cybersecurity specialists. Working knowledge of industrial data and integration patterns, including OPC UA (IEC 62541), MQTT/Sparkplug, APIs, historians, asset and batch contextualization, and unified-namespace approaches; able to evaluate how these patterns support secure, reliable data exchange across OT and enterprise systems. Sound judgment about where analytics or AI can improve a workflow, what evidence is needed to support its use, and where human review and quality oversight must remain. Executive communication, structured problem-solving, facilitation, negotiation, and the ability to make decisions under ambiguity. Commercial and delivery discipline across estimates, staffing, engagement economics, change control, risk management, and value realization.   To qualify for the role, you must have: A bachelor’s degree in engineering, life sciences, manufacturing, supply chain, information systems, business, or a related discipline. No less than 10+ years of relevant experience spanning Life Sciences manufacturing, manufacturing technology, operational excellence, industrial data and AI, technology consulting, or a related field. Experience leading complex manufacturing transformation or technology-enabled improvement initiatives in a pharmaceutical, biotechnology, medical-device, or comparably regulated environment. Experience delivering client-facing programs through design, implementation, deployment, and stabilization, with accountability for governance, resources, quality, financial performance, and risk. Experience leading senior stakeholders and multidisciplinary teams across business, functional, data, and technology workstreams. Experience translating manufacturing requirements into process, system, data, integration, security, and technical requirements, with traceability through testing and deployment. Practical understanding of GxP manufacturing and the quality, documentation, change-control, and data-integrity considerations relevant to digital solutions. Ability to travel as needed based on business and role requirements. Travel can range from 80-100%.   Ideally, you’ll also have: Experience with drug substance, drug product, biologics, sterile manufacturing, medical devices, or clinical-to-commercial scale-up. Experience leading multi-site deployments, greenfield or brownfield plant modernization, or manufacturing technology-transfer initiatives. Implementation experience with one or more MES/MOM platforms, electronic batch records and eDHRs, recipe management, connected-worker tools, industrial analytics, or manufacturing data platforms. Familiarity with ISA-88/IEC 61512, ISA-95/IEC 62264, OPC UA/IEC 62541, and OT cybersecurity practices informed by ISA/IEC 62443 and NIST SP 800-82. Exposure to IEC 61131-3, IEC 61499, CESMII i3X, O-PAS, or SiLA 2 is a plus where relevant to the client environment. Familiarity with Process Analytical Technology (PAT) and continuous-improvement practices, and their application to manufacturing analytics, process performance, quality, and operational decision-making. Experience with computer system validation or risk-based computer software assurance, as applicable to the systems and regulated products involved. Experience applying AI or advanced analytics to manufacturing or quality workflows with appropriate model governance, monitoring, and human oversight. A master’s degree or relevant program-management, operational-excellence, cloud, data, or manufacturing-technology certification.   What we look for We are looking for a Senior Manager who can move confidently between the plant floor and the executive discussion. The successful candidate will combine Life Sciences manufacturing credibility, quality-minded judgment, technology and data fluency, commercial awareness, and hands-on delivery leadership to produce improvements that clients can operate and sustain.  What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   The salary range for this job is: New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $180,500 to $374,800 Bay Area California offices – $188,100 to $390,500 All other offices locations in the US, including Sacramento – $150,400 to $343,600 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.   Are you ready to shape your future with confidence? Apply today.                                           To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people.  Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Lead and deliver complex FP&A and EPM projects, guiding teams and improving financial planning processes. | Requires 2+ years FP&A and consulting experience in life sciences, strong financial modeling, and leadership skills. | Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Whole industries are being reshaped by emerging technologies, advanced analytics, and the demand for actionable intelligence. EY helps businesses unlock measurable value from their technology investments by delivering strategic advice on how finance process optimization, enterprise performance management, and business intelligence drive performance improvement—especially during large-scale transformations. The Opportunity Our EPM team combines deep financial planning expertise with modern technology solutions to solve our clients’ most pressing challenges. You’ll guide clients through the complexities of Enterprise Performance Management—from redesigning FP&A processes to implementing technology-enabled planning, budgeting, and forecasting solutions. Our Advisory Seniors help clients transform their financial planning capabilities, optimize decision-making processes, and build scalable frameworks that drive organizational performance. This is a high-growth practice area with significant opportunities for career development and skill expansion, ideal for FP&A professionals looking to expand into consulting or consultants seeking to deepen their financial planning expertise. Your Key Responsibilities As a Senior in Financial Planning and Analytics, you will deliver complex FP&A and EPM projects, applying judgment and selecting appropriate methodologies to inform recommendations. You will coordinate with junior colleagues, meet performance objectives, and support client engagements. This role offers the chance to tackle complex issues, learn best practices, and grow professionally. • Lead the effective management and delivery of financial processes, solutions, and projects. • Ensure a focus on quality and risk management while driving continuous process improvement. • Guide teams and supervise others to deliver complex technical initiatives. • Deliver agreed activities and apply judgment to inform recommendations. • Coordinate the work of junior colleagues or team members. • Ensure deliverables meet client service, quality, and risk management standards. Skills And Attributes For Success Success in this role is driven by your analytical abilities, teamwork, and adaptability. You will make an impact by supporting projects, solving problems, and continuously learning in a collaborative environment. • Deep understanding of FP&A processes, financial modeling, and business partnering • Demonstrate expertise in financial planning and analytics through analysis and knowledge of best practices. • Lead teams and provide direction across multiple activities. • Apply critical thinking and problem-solving skills to drive innovation. • Exhibit commercial acumen and a global mindset. To qualify for the role, you must have: • Bachelor’s degree required; Master’s degree preferred (Finance, Accounting, Economics, or Business) • Minimum 2 years of combined industry and consulting experience in financial planning and analysis, with expertise in: Life Sciences • Strategic planning, long-range planning, and annual operating planning (AOP) • Budgeting, forecasting, and rolling forecast processes • Financial modeling and scenario analysis • Management reporting and business performance analysis • Capital planning and investment analysis • Strong FP&A functional background from corporate finance roles • Consulting or advisory experience implementing FP&A transformations, process improvements, or EPM solutions • Proven track record translating business challenges into improved planning and decision-making processes • Strong analytical and problem-solving capabilities—able to deconstruct complex issues and leverage financial data to drive insights • Experience working with EPM platforms is a plus, such as: Anaplan, Oracle EPM Cloud (PBCS, ePBCS, FCCS), OneStream, Tagetik, or similar solutions • Understanding of how these tools enable FP&A processes is valued • Excellent written and verbal communication skills with executive presence • Willingness to travel to meet client needs Ideally, you’ll also have: • Industry experience: FP&A, Financial Planning, Strategic Finance, or Corporate Finance roles in operating companies • Consulting experience: Advisory, implementation, or transformation consulting in finance functions • Both perspectives allow you to understand client pain points while delivering practical, sustainable solutions • CPA, CFA, or MBA credentials • Familiarity with technical concepts such as data integration, cloud computing, or system architecture • Exceptional interpersonal skills that build trust and foster collaboration with C-suite executives and finance teams • Proactive, solutions-oriented mindset with strong executive presence What We Look For We seek top performers who are passionate about financial planning and analytics, thrive in dynamic environments, and are committed to delivering exceptional results. What We Offer You At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers. • The salary range for this job is: • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $116,700 to $194,500 • Bay Area California offices – $121,600 to $202,600 • All other offices locations in the US, including Sacramento – $97,300 to $178,300 • Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Are you ready to shape your future with confidence? Apply today. • To make the most of your application experience, please limit yourself to two applications within a six-month period. • EY accepts applications for this position on an on-going basis. • For those living in California, please click here for additional information. • At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. All in to shape the future with confidence. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Execute operational projects across transaction lifecycle including due diligence, integration, and value creation while supporting business development and client relationships. | Bachelor's degree with at least one year related experience, strong analytical and modeling skills, operational consulting experience, and hybrid work capability. | Location: New York, Chicago, Los Angeles, San Francisco   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  The opportunity   EY-Parthenon’s unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way – enabling you to shape your future with confidence. Within EY-Parthenon's Strategy and Execution sub service line, the Value Creation practice helps PE firms, their portfolio companies, and corporate companies realize better returns by unlocking value and accelerating time to money through targeted operational improvements. We rapidly define, quantify, and help realize significant incremental and sustainable value through revenue enhancement, cost and margin improvement and working capital reduction.   Your key responsibilities   As an Associate-Consultant in EY-Parthenon’s Strategy and Execution Value Creation practice, you will be a vital member of the team executing operational focused projects. You will work on projects that span the entire lifecycle of a transaction, including operational due diligence where we focus on EBITDA upside and operational risk; buy side carve out and integration planning to ensure a newly spun out business can stand alone and a merger quickly realize and grow anticipated synergies; post-acquisition 100 day and value creation planning; ongoing performance improvement; and exit readiness planning to inform an optimal strategy for maximizing returns and ensuring the buyer is well positioned to continue to enhance value.   Skills and attributes for success   Project Management - be part of project teams comprising colleagues from across the EY-Parthenon sub service lines. Business and Commercially Driven - working in a fast-paced, exciting environment with strong business acumen to drive value to our clients. Business Development - assist in aspects of pursuits, including presentations and client meetings. Contribute to our practice development initiatives, supporting the continued focus on our team as a great place to work. Learning - Learn and develop technical and personal skills to support achievement of career goals, through a blend of structured learning, coaching and experiences. Building Relationships - Strong working relationships with senior clients, including influence, advice and support to key decision makers.   To qualify for the role, you must have A bachelor’s degree in Business, Accounting, Finance, Engineering, Computer Science, or Analytics and 1 year of related work experience; or a graduate degree and some related work experience. Strategy and operations management consulting experience. Excellent analytical, problem solving/modeling skills, and the confidence to translate complex data into meaningful insights. Experience in operational due diligence, operational restructuring, and performance improvement. Experience in business integrations, divestitures, and/or carve-outs with a demonstrated aptitude for quantitative and qualitative analysis. Deep understanding of financial statements and operational performance metrics. Experience leading and managing in complex business environments. The ability to prioritize effectively on projects and the skills to adapt quickly to new challenges and concepts. Excellent negotiation and influencing skills, and the ability to develop long-lasting relationships both internally and externally. The expectation for this role is in person teaming, at client site or in an EY office, a minimum of 60% of the time or on average 3 days a week over the course of an engagement, project or performance year. You must either reside in or be in a commutable distance to your office location for this position. The ability and willingness to travel and work in excess of standard hours when necessary. In certain circumstances, travel may be required beyond your work location based on client and project needs.   Ideally, you will have A proven record of excellence in a transactions role. Experience working in operational improvement in a corporate setting. Experience gained within another large professional services organization. MBA is preferred. Dynamic individuals who thrive in ambiguous situations to help clients solve their most critical strategic, business, and economic challenges. Knowledge of how to leverage firm-approved AI tools in a business setting, including Microsoft Copilot.   What we look for   We’re interested in talented professionals with the ability to visualize our clients’ goals and think creatively to facilitate them. If you have an entrepreneurial spirit, and a genuine passion for taking on new challenges, this role is for you.    What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $100,000 to $110,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today.  To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people.  Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Lead operational projects across transaction lifecycle including due diligence, integration, and value creation. | Bachelor's degree with 8+ years or graduate degree with 7+ years in strategy and operations consulting focused on M&A and performance improvement. | Location: New York, Chicago, Los Angeles, San Francisco   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  The opportunity   EY-Parthenon’s unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way – enabling you to shape your future with confidence. Within EY-Parthenon's Strategy and Execution sub service line, the Value Creation practice helps PE firms, their portfolio companies, and corporate companies realize better returns by unlocking value and accelerating time to money through targeted operational improvements. We rapidly define, quantify, and help realize significant incremental and sustainable value through revenue enhancement, cost and margin improvement and working capital reduction.   Your key responsibilities   As a Senior Director with EY-Parthenon's Strategy and Execution Value Creation practice, you will be a vital member of the team leading and executing operational focused projects. You will lead projects that span the entire lifecycle of a transaction, including operational due diligence where we focus on EBITDA upside and operational risk; buy side carve out and integration planning to ensure a newly spun out business can operate by itself and potentially merge to quickly realize anticipated synergies; post-acquisition 100 day and value creation planning; ongoing performance improvement; and exit readiness planning to inform an optimal strategy for maximizing returns and ensuring the buyer is well positioned to continue to enhance value.   Skills and attributes for success Project Management - lead and manage project teams comprising of colleagues from across the EY-Parthenon sub service lines. Business and Commercially Driven - work in a fast-paced, exciting environment with strong business acumen to drive value to our clients. Business Development - drive pursuits, including presentations and client meetings. Contribute to our practice development initiatives, supporting the continued focus of our team as a great place to work. People development – coach, train, and mentor junior team members to support achievement of their career goals. Building Relationships - strong trusted advisor relationships with senior clients, including influence, advice and support to key decision makers.   To qualify for the role, you must have A bachelor’s degree in Business, Accounting, Finance, Engineering, or related field and 8 years of related work experience; or a graduate degree and approximately 7 years of related work experience. Strategy and operations management consulting experience. Excellent analytical, problem solving/modeling skills, and the confidence to translate complex data into meaningful insights. Experience in operational due diligence, operational transformation, and performance improvement. Experience in business integrations, divestitures, and/or carve-outs with a demonstrated aptitude for quantitative and qualitative analysis. Experience working on value creation engagements in one or more of the following sectors: Industrials, Business Services, Energy, Consumer Products, and Retail. Deep understanding of financial statements and operational performance metrics. Experience leading and managing cross-functional teams in complex business environments. The ability to prioritize effectively on projects and the skills to adapt quickly to new challenges and concepts. Excellent negotiation and influencing skills, and the ability to develop long-lasting relationships both internally and externally. The expectation for this role is in person teaming, at client site or in an EY office, a minimum of 60% of the time or on average 3 days a week over the course of an engagement, project or performance year. You must either reside in or be in a commutable distance to your office location for this position. The ability and willingness to travel and work in excess of standard hours when necessary. In certain circumstances, travel may be required beyond your work location based on client and project needs.   Ideally, you will have A proven record of excellence in M&A transactions. Experience in driving operational improvement programs in a corporate setting. Experience gained within another large professional services organization. MBA is preferred. Dynamic individuals who thrive in ambiguous situations to help clients solve their most critical strategic, business, and economic challenges. Knowledge of how to leverage firm-approved AI tools in a business setting, including Microsoft Copilot.   What we look for    We’re interested in talented professionals with the ability to visualize our clients’ goals and think creatively to facilitate them. If you have an entrepreneurial spirit, and a genuine passion for taking on new challenges, this role is for you.    What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $250,000 to $290,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today.  To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people.  Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Lead operational projects across transaction lifecycle including due diligence, integration, and performance improvement. | Bachelor's or graduate degree with 3-5 years in strategy and operations consulting, strong analytical and M&A experience. | Lolcation: New York, Chicago, Los Angeles, San Francisco   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  The opportunity   EY-Parthenon’s unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way – enabling you to shape your future with confidence.   Within EY-Parthenon's Strategy and Execution sub service line, the Value Creation practice helps PE firms, their portfolio companies, and corporate companies realize better returns by unlocking value and accelerating time to money through targeted operational improvements. We rapidly define, quantify, and help realize significant incremental and sustainable value through revenue enhancement, cost and margin improvement and working capital reduction.   Your key responsibilities   As a Director with EY-Parthenon's Strategy and Execution Value Creation practice, you will be a vital member of the team leading and executing operational focused projects. You will lead projects that span the entire lifecycle of a transaction, including operational due diligence where we focus on EBITDA upside and operational risk; buy side carve out and integration planning to ensure a newly spun out business can operate by itself and potentially merge to quickly realize anticipated synergies; post-acquisition 100 day and value creation planning; ongoing performance improvement; and exit readiness planning to inform an optimal strategy for maximizing returns and ensuring the buyer is well positioned to continue to enhance value.   Skills and attributes for success Project Management - lead and manage project teams comprising of colleagues from across the EY-Parthenon sub service lines. Business and Commercially Driven - work in a fast-paced, exciting environment with strong business acumen to drive value to our clients. Business Development - drive pursuits, including presentations and client meetings. Contribute to our practice development initiatives, supporting the continued focus of our team as a great place to work. People development – coach, train, and mentor junior team members to support achievement of their career goals. Building Relationships - strong trusted advisor relationships with senior clients, including influence, advice and support to key decision makers.   To qualify for the role, you must have A bachelor’s degree in Business, Accounting, Finance, Engineering, or related field and 5 years of related work experience; or a graduate degree and approximately 3 years of related work experience. Strategy and operations management consulting experience. Excellent analytical, problem solving/modeling skills, and the confidence to translate complex data into meaningful insights. Experience in operational due diligence, operational transformation, and performance improvement. Experience in business integrations, divestitures, and/or carve-outs with a demonstrated aptitude for quantitative and qualitative analysis. Experience working on value creation engagements in one or more of the following sectors: Industrials, Business Services, Energy, Consumer Products, and Retail. Deep understanding of financial statements and operational performance metrics. Experience leading and managing cross-functional teams in complex business environments. The ability to prioritize effectively on projects and the skills to adapt quickly to new challenges and concepts. Excellent negotiation and influencing skills, and the ability to develop long-lasting relationships both internally and externally. The expectation for this role is in person teaming, at client site or in an EY office, a minimum of 60% of the time or on average 3 days a week over the course of an engagement, project or performance year. You must either reside in or be in a commutable distance to your office location for this position. The ability and willingness to travel and work in excess of standard hours when necessary. In certain circumstances, travel may be required beyond your work location based on client and project needs.   Ideally, you will have A proven record of excellence in M&A transactions. Experience in driving operational improvement programs in a corporate setting. Experience gained within another large professional services organization. MBA is preferred. Dynamic individuals who thrive in ambiguous situations to help clients solve their most critical strategic, business, and economic challenges. Knowledge of how to leverage firm-approved AI tools in a business setting, including Microsoft Copilot.   What we look for    We’re interested in talented professionals with the ability to visualize our clients’ goals and think creatively to facilitate them. If you have an entrepreneurial spirit, and a genuine passion for taking on new challenges, this role is for you.  What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $220,000 to $235,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today.  To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people.  Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Conduct data-driven analysis and develop actionable recommendations for telecommunications private equity clients. | Bachelor's degree with 2+ years consulting or operational experience, proficiency in Excel and PowerPoint, and structured problem-solving skills. | Location: New York, Chicago, Los Angeles, San Francisco   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  The opportunity    EY-Parthenon’s unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity.   With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way – enabling you to shape your future with confidence.    Within EY-Parthenon's Strategy and Execution sub service line, the Telecommunications Private Equity Value Creation team is a specialized group focused on unlocking growth and operational efficiency for private equity portfolio companies. The team works primarily with PE-backed businesses across the telecommunications value chain, including telecom operators, fiber and network infrastructure, towers, data centers, and telecom software and services.   Our team partners with management teams to identify critical business challenges, uncover actionable insights, and develop strategic and tactical recommendations, typically supporting execution planning and, in many cases, helping drive implementation. This is a high-impact, fast-paced environment where consultants play a key role in delivering results and shaping client outcomes.   Your key responsibilities   As a Senior Associate-Consultant in EY-Parthenon’s Strategy and Execution Telecommunications Private Equity Value Creation practice, you will be a vital member of the team executing operational focused projects. Your responsibilities will include:   Conduct structured, data-driven analysis to identify root causes and quantify opportunities using Excel and other tools. Drive structured analysis to identify root causes, quantify opportunities, and develop actionable, data-backed recommendations across go-to-market, pricing, customer success, product, and operations. Develop and test hypotheses to address complex business problems across go-to-market, pricing, customer success, product, and operations. Prepare client-ready deliverables and contribute to presentations with increasing independence. Support Directors and Partners by preparing materials and insights that help them show up well-informed and impactful at client meetings. Take ownership of discrete workstreams and begin to lead internal and client discussions with limited oversight. Collaborate with cross-functional client teams and EY-Parthenon colleagues to drive alignment and momentum.   Skills and attributes for success Leadership – a proactive mindset and willingness to take ownership of workstreams and contribute ideas; ability to guide junior team members and support team cohesion. Comfort in ambiguity – ability to bring structure and clarity to unfamiliar or evolving situations. Commercial acumen – strong business judgment and an understanding of how to drive value for clients. Agility and results orientation – thrive in dynamic environments and adapt quickly to new information or shifting priorities. Communication and storytelling – ability to distill complex analyses into clear, compelling narratives for clients. Industry fluency – familiarity with the telecommunications landscape, including telecom operators, fiber and network infrastructure, towers, data centers, and telecom software and services. Learning mindset – eagerness to grow through feedback, coaching, and hands-on experience. Relationship building – ability to build trust and credibility with team members and client stakeholders. Analytical rigor – comfort working with large datasets, developing hypotheses, and synthesizing insights. Project contribution – ability to manage tasks independently while contributing to broader team goals. Entrepreneurial spirit – curiosity and initiative to explore new ideas and challenge the status quo.   To qualify for the role, you must have A bachelor’s degree in Business, Accounting, Finance, Engineering, Computer Science, or Analytics and 2 years of related work experience; or a graduate degree and approximately 18 months of related work experience. Experience in management consulting, investment banking, corporate strategy, or operating roles with significant exposure to growth, go-to-market, or operational improvement. Strong proficiency in Excel modelling, Power Point storytelling and structured problem solving Demonstrated ability to work independently and take ownership of deliverables Experience developing client presentations and communicating insights effectively Understanding financial statements and operational performance metrics. Experience leading and managing in complex business environments. The expectation for this role is in person teaming, at client site or in an EY office, a minimum of 60% of the time or on average 3 days a week over the course of an engagement, project or performance year. You must either reside in or be in a commutable distance to your office location for this position. The ability and willingness to travel and work in excess of standard hours when necessary. In certain circumstances, travel may be required beyond your work location based on client and project needs.   Ideally, you will have MBA from a top-rated school. Direct experience with private equity sponsors and/or PE-backed portfolio companies. Sector experience in telecommunications, with exposure to multiple subsectors across the telecom value chain. Familiarity with go-to-market strategy, operational improvement in a consulting or operating role. Knowledge of how to leverage firm-approved AI tools in a business setting, including Microsoft Copilot.   What we look for We’re looking for intellectually curious, analytically strong professionals who thrive in fast-paced, high-impact environments. You should be energized by solving complex problems, collaborating with teams, and helping clients unlock value. If you bring an entrepreneurial mindset, a passion for telecommunications and digital infrastructure, and a desire to grow through hands-on experience, this role is for you.      What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $130,000 to $205,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today.  To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people.  Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Lead Procure to Pay transformation projects optimizing procurement and accounts payable processes. | Bachelor's degree with 5-8 years experience in procurement, finance, or supply chain transformation and strong stakeholder management. | Location: Anywhere in Country   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.  The Opportunity As a Manager in the Procure to Pay (P2P) practice, you will help clients optimize and transform procurement and accounts payable operations through process improvement, technology implementation, and operating model transformation. You will work directly with procurement, finance, shared services, operations, and IT stakeholders to improve efficiency, compliance, visibility, and supplier collaboration.   You will lead engagement workstreams spanning business process assessment, future-state design, technology implementation, deployment, and value realization. Success in this role requires deep understanding of Procure to Pay processes and the ability to connect business objectives with operational and technology solutions.   This role involves collaboration with client teams across multiple locations and requires flexibility to travel to client sites as needed, with travel expectations of up to 60%.   Your Key Responsibilities Lead client-facing Procure to Pay transformation engagements and deliver successful project outcomes. Assess procurement and accounts payable operations to identify process improvement and automation opportunities. Drive transformation initiatives across requisition management, purchase order processing, invoice processing, accounts payable, and vendor management. Facilitate workshops with procurement, finance, operations, accounts payable, and shared services stakeholders. Define future-state business processes, operating models, governance structures, and technology requirements. Translate business needs into functional requirements, process flows, user stories, testing scenarios, and deployment plans. Support implementation, configuration, testing, training, deployment, and adoption activities across procurement technologies. Identify opportunities to improve compliance, automate manual processes, reduce cycle times, and increase operational efficiency. Manage project risks, dependencies, issue resolution, and executive stakeholder communications. Lead and mentor team members while maintaining high-quality delivery standards. Support business development activities including proposals, solution demonstrations, client presentations, and estimates.   Skills and Attributes for Success Deep understanding of Procure to Pay processes including requisitions, purchase orders, invoice processing, accounts payable, and vendor management. Experience designing and improving procurement and AP operating models. Strong understanding of procurement controls, governance, and compliance requirements. Ability to translate business requirements into scalable technology-enabled solutions. Experience leading cross-functional transformation initiatives involving procurement, finance, and technology stakeholders. Strong analytical, problem-solving, facilitation, and communication skills. Experience developing business cases, process documentation, testing plans, and deployment strategies.   To Qualify for the Role, You Must Have: A bachelor's degree in Business, Supply Chain, Procurement, Finance, Information Systems, or a related field. Approximately 5 to 8 years of relevant experience in Procure to Pay, Procurement Operations, Accounts Payable, Shared Services, Supply Chain Transformation, or Consulting. Experience leading or supporting P2P transformation initiatives. Hands-on experience with procurement platforms such as SAP Ariba, Coupa, Zip, Oracle Procurement, or similar solutions. Strong understanding of requisition-to-payment process flows and associated controls. Experience producing process maps, business requirements, functional specifications, test plans, training materials, and implementation documentation. Strong stakeholder management and client-facing consulting experience. Ability and willingness to work directly with clients and travel as required by engagement needs. Travel can range up to 60%.   Ideally, You'll Also Have: Experience supporting shared services or global business services transformations. Experience implementing workflow automation and AI-enabled procurement capabilities. Knowledge of supplier onboarding, supplier performance management, and procurement analytics. Experience supporting large-scale ERP and procurement transformation programs. Familiarity with spend visibility, compliance reporting, and operational efficiency initiatives. Relevant certifications in SAP Ariba, Coupa, Agile, Project Management, Procurement, or Supply Chain.   What We Look For We are seeking consulting professionals who combine Procure to Pay domain expertise with transformation delivery experience. The strongest candidates bring a mix of business process knowledge, technology understanding, and leadership skills to help clients achieve measurable improvements across procurement and accounts payable operations.  What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   The salary range for this job is: New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $154,000 to $256,700 Bay Area California offices – $160,500 to $267,400 All other offices locations in the US, including Sacramento – $128,400 to $235,300 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.   Are you ready to shape your future with confidence? Apply today.                                           To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people.  Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Lead teams to define and launch AI-enabled products and services for global organizations, manage client relationships, and advise on strategy. | Bachelor's or Master's degree with 4-5 years experience applying AI-enabled tools in product delivery within regulated environments. | At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!   The opportunity The Product and Experience Design (PxD) Team, part of the Platforms competency within FSO Technology Consulting, works collaboratively with clients to transform their businesses through disruptive innovation and human-centered design. The team helps clients modernize systems, processes, operating structures and products, while applying AI-enabled methods to improve how opportunities are identified, concepts are tested, requirements are developed and product decisions are made. We support the development of high-performing business and customer-facing platforms and services in a rapidly changing and competitive environment. Our team helps clients sustain competitive advantage and profitability by defining technology and product strategies, designing AI-enabled solutions and supporting the execution of complex transformations.   We are looking for an experienced, passionate and results-oriented Product Manager who combines strong product judgment with practical experience using AI-enabled tools and methods to bring products and product organizations to market. The successful candidate will be an effective problem solver who can identify where AI can improve product outcomes, redesign product workflows and decision-making, and guide multidisciplinary teams in the responsible adoption of new capabilities.   Your key responsibilities The goal is to help our clients transform their businesses through AI-enabled product management. As a Product Manager, you will work with multidisciplinary feature teams, including user experience experts, architects, engineers, data and AI specialists, risk professionals and others, to define and launch products and services for large global organizations. You will use user-centered, data-driven and AI-enabled methods to synthesize research, identify unmet needs, generate and evaluate concepts, define measurable outcomes and accelerate product decisions. You will advocate for users throughout the product lifecycle and apply human judgment to validate AI-generated insights and outputs. You can simplify complex processes and touchpoints, prioritize opportunities and use rapid experimentation and prototype-driven development to deliver exceptional experiences. You are a strategic thinker who can define product roadmaps, manage backlogs, make timely evidence-based decisions and coordinate teams to release quality products within planned timelines. You understand modern platform structures, cloud architectures, digital platforms and enablers, data strategy considerations, and the opportunities and limitations of AI-enabled products. You can also define appropriate human and agent authorities, evaluation approaches, controls and feedback loops for AI-enabled features in complex, regulated environments. In addition, you understand how product and delivery organizations are structured and how their roles, governance and ways of working must evolve as AI becomes embedded across the product lifecycle. Outside client engagements, you have experience with business development activities, including pursuits and proposals, and practice-building activities such as mentoring teams and developing and delivering training.   Skills and attributes for success Strategy and Organization Develop product and AI strategies that align with business objectives, identify where AI can create differentiated customer or business value, and account for technology, data, experience design, risk and adoption considerations. Define product organization and operating models, including product taxonomy, organizational structure, funding methods, product delivery processes, governance models and decision rights, that help clients allocate funding, prioritize work and improve delivery quality and efficiency. Incorporate the roles, skills, human and agent authorities, controls and ways of working required for AI-enabled product development. Improve portfolio management by using product metrics, OKRs and AI-enabled insight generation to compare opportunities, test assumptions, align investment to business objectives and increase the transparency and traceability of decisions and outcomes. Technology Delivery Drive technology delivery by using AI-enabled research synthesis and requirements tools to translate product vision, customer insights, business rules, process information and enterprise knowledge into traceable business requirements, user stories and acceptance criteria; validate generated outputs with subject-matter experts; and prioritize backlogs and maintain roadmaps. Lead cross-functional teams of designers, engineers, data and AI specialists, risk professionals and testers through the product and software development lifecycles, using AI-assisted prototyping and simulation to test concepts, workflows and value hypotheses before scaling implementation and deployment. Advocate for and operationalize cross-functional practices including user testing, experimentation, functional and regression test automation, AI model and agent evaluations, and alignment with industry, client, risk and regulatory standards. Product Enablement Use traditional and AI-enabled product management toolsJIRA, Azure DevOps, Aha!, Productboard and requirements repositories, as well as AI assistants, enterprise knowledge tools and prototype-driven development platforms, to support discovery, prioritize opportunities, develop requirements, test concepts and deliver technology solutions. Use product analytics software and frameworks, such as Pendo and Amplitude, together with AI-enabled qualitative and quantitative analysis, to synthesize user feedback, research, behavioral data and product performance; identify patterns and unmet needs; and translate findings into testable hypotheses and actionable recommendations. Advise on and implement best practices and standards for experience design, agile delivery, technology, data and responsible AI, adapting methods to each client’s maturity, risk profile and regulatory obligations. Embed AI-enabled methods across the product lifecycle to improve speed, quality and decision-making, including opportunity discovery, research synthesis, concept generation, rapid prototyping, requirements development, backlog refinement, product analytics and release planning. Select appropriate tools and models, define reusable prompts and workflows, validate outputs and establish safeguards for responsible use. Define and operationalize governance for AI-enabled products, including use-case intake, model and tool selection, evaluation criteria, human oversight, data and privacy controls, explainability, monitoring, escalation and ongoing performance management. Core Consulting Construct and communicate a compelling, evidence-based story that helps clients understand potential changes, associated benefits, AI-related risks and required operating-model implications, and rallies stakeholders around a clear path to adoption. Own the desired outcomes defined in client engagements and carry through to implementation Manage service delivery, identifying future sales opportunities, and supporting practice development activities. Maintain long-term client relationships and networks and cultivate business development opportunities. Effectively work with client engagement teams with diverse skills and backgrounds fostering an innovative and inclusive work environment.  Demonstrate an understanding of the current technology and AI environment, relevant financial services trends and the evolving product management toolchain, and provide practical recommendations for engagement delivery and client service issues.    To qualify for the role you must have Bachelor’s degree in Computer Science, Engineering, Information Systems Management, Accounting, Finance, or a related field and 5 years of progressive, post-baccalaureate work experience. Alternatively, will accept a Master’s degree in Computer Science, Engineering, Information Systems Management, Accounting, Finance, or a related field and 4 years of work experience. Demonstrated experience applying AI-enabled tools and methods across product discovery and delivery, such as research synthesis, opportunity assessment, requirements development, rapid prototyping, experimentation or product analytics, with clear evidence of human validation and measurable improvement in product outcomes or delivery effectiveness. Facilitate discussions with technical, design and business subject-matter resources to document requirements, establish a vision, and articulate alternatives for future state solutions across various domains and channels. Has set product vision, defined and managed product roadmaps, prioritized and managed backlogs, and led product launches. Experience should include identifying suitable AI-enabled opportunities, defining measurable product and model outcomes, testing value and feasibility through prototypes or experiments, and incorporating evaluation, human oversight and monitoring into the product lifecycle. Can participate in and drive ideation sessions, standups, sprints and scrums. Has specific domain knowledge and understands the market, customer, technology, data, AI and regulatory dynamics affecting the product, including the opportunities, limitations and risks of applying AI in a complex financial services environment. Experience with successfully managing projects with defined deliverables and budgets. Experience must include budgeting and managing the schedule; client relationship management; communicating strategically around key issues; conflict resolution and consensus building. Must have a thorough understanding of complex information systems and technology organizations and to be able to work effectively between the application, data infrastructure, operations and security architectural spaces Proven delivery skills including the ability to scope/size a project; staff a team with the appropriate skill set; provide subject matter direction and guidance to a team; manage communications with the project sponsors and manage the delivery of an engagement workstream. Requires domestic and regional travel up to 80% to serve client needs.   Ideally, you’ll also have Experience designing, launching or scaling AI-enabled products in financial services or another complex, regulated environment. Experience defining AI product measures, evaluation criteria, human oversight, controls and monitoring in collaboration with technology, data, risk, legal and compliance stakeholders. Experience helping product organizations adopt new AI-enabled workflows, tools, roles and ways of working, supported by strong executive communication and change leadership.   What we look for We’re interested in self-motivated individuals who can easily function in a high demand, performance-driven environment. In addition we’re looking for people who recognize the accomplishments of the team before the individual and are sought after as people developers.  If you’re passionate about problem-solving and helping our clients with some of their most complex issues, this role is for you.    What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is:  New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $151,200 to $252,100 Bay Area California offices – $157,600 to $262,600 All other offices locations in the US, including Sacramento – $125,900 to $231,100 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today.                                               To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Lead multi-discipline teams to define and roll out products and transform client business through innovation and modern operating models. | Bachelor's or Master's degree with 4-5 years experience, expertise in product lifecycle management, complex systems, and willingness to travel extensively. | At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!   The opportunity The Product and Experience Design (PxD) Team, as part of the Platforms competency within FSO Technology Consulting, works collaboratively with clients to transform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes, operating structures and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment. Our team helps clients sustain competitive advantage and profitability by developing technology strategies, products, and solutions to stay ahead of the rapid pace of change and disruption and supporting the execution of complex transformations.    We are looking for an experienced, passionate, results-oriented Product Manager who is a great problem solver with deep and proven experience in delivering products and designing product organizations to market to join our team of digital professionals in our PxD practice.   Your key responsibilities The goal is to support our clients to transform their business through product management.   As a Product Manager, you will work with multi-discipline feature teams including user experience experts, architects, engineers and others to define and roll out products and services for large global organizations.  You will take a user-centric and data-driven approach to product development.  You will advocate for the user throughout the product development lifecycle. You can break down and simplify complex processes and touchpoints to deliver exceptional experiences. You are a strategic thinker, can prioritize and define product roadmaps, manage a product backlog, make quick decisions and coordinate the team to release quality products within planned timelines. You understand modern platform structures, cloud architectures, digital platforms and enablers, and data strategy considerations.  In addition, you understand and have a perspective on how product and delivery organizations are structured and operate within complex, regulated national and global companies. Outside of client engagements, you have experience with business development activities (e.g. pursuits, proposals) and practice building activities such as mentoring teams and developing/delivering trainings.   Skills and attributes for Strategy and Organization Develop product strategies that align with business objectives and account for technology, data and experience design considerations Define product organization and operating models (e.g. product taxonomy, organizational structure, funding methods, product delivery processes, governance models, decision-making models) that help our clients better allocate funding, prioritize work and drive quality and efficient delivery Improve portfolio management with product metrics and OKRs that align work to business objectives and increase transparency/traceability of outcomes Technology Delivery Drive technology delivery through defining business requirements (user stories and acceptance criteria), prioritizing backlogs, and creating and maintaining roadmaps Lead cross-functional teams of designers, engineers and testers through the software development lifecycle (SDLC) from ideation through implementation and deployment Advocate and operationalize cross-functional best practices such as user testing, functional and regression test automation and alignment to industry/client standards Product Enablement Utilize prevalent product management tools (e.g. JIRA, Azure DevOps, AhA!, Productboard) to ideate and deliver technology solutions Utilize product analytics software and frameworks (e.g, Pendo, amplitude, etc.) to derive insights on user behavior, product performance, and value delivery, translating findings into actionable recommendations Advise on and implement best practices and standards for experience design, agile delivery, technology and data Operationalize leading technologies including generative AI to improve quality and efficiency throughout the SDLC (e.g. user story definition) Core Consulting Construct and communicate a compelling story to rally the client around potential changes and associated benefits Own the desired outcomes defined in client engagements and carry through to implementation Manage service delivery, identifying future sales opportunities, and supporting practice development activities. Maintain long-term client relationships and networks and cultivate business development opportunities. Effectively work with client engagement teams with diverse skills and backgrounds fostering an innovative and inclusive work environment.  Demonstrate understanding of current technology environment and industry trends and provide recommendations for engagement and client service issues.    To qualify for the role you must have Bachelor’s degree in Computer Science, Engineering, Information Systems Management, Accounting, Finance, or a related field and 5 years of progressive, post-baccalaureate work experience. Alternatively, will accept a Master’s degree in Computer Science, Engineering, Information Systems Management, Accounting, Finance, or a related field and 4 years of work experience. Facilitate discussions with technical, design and business subject-matter resources to document requirements, establish a vision, and articulate alternatives for future state solutions across various domains and channels. Has set product vision, defined and managed product roadmaps, prioritized and managed the backlog and has led product launches. Can participate in and drive ideation sessions, standups, sprints and scrums. Has a specific domain knowledge and understands the dynamics impacting their product such as market trends, technology and regulatory rules. Experience with successfully managing projects with defined deliverables and budgets. Experience must include budgeting and managing the schedule; client relationship management; communicating strategically around key issues; conflict resolution and consensus building. Must have a thorough understanding of complex information systems and technology organizations and to be able to work effectively between the application, data infrastructure, operations and security architectural spaces Proven delivery skills including the ability to scope/size a project; staff a team with the appropriate skill set; provide subject matter direction and guidance to a team; manage communications with the project sponsors and manage the delivery of an engagement workstream. Requires domestic and regional travel up to 80% to serve client needs.   What we look for We’re interested in self-motivated individuals who can easily function in a high demand, performance-driven environment. In addition we’re looking for people who recognize the accomplishments of the team before the individual and are sought after as people developers.  If you’re passionate about problem-solving and helping our clients with some of their most complex issues, this role is for you.    What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is:  New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $151,200 to $252,100 Bay Area California offices – $157,600 to $262,600 All other offices locations in the US, including Sacramento – $125,900 to $231,100  Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today.                                               To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Lead multidisciplinary teams to define and launch AI-enabled products for financial services clients. | Bachelor's or Master's degree with 2-3 years progressive product management experience, expertise in AI-enabled tools and project delivery. | At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!   The opportunity The Product and Experience Design (PxD) Team, part of the Platforms competency within FSO Technology Consulting, works collaboratively with clients to transform their businesses through disruptive innovation and human-centered design. The team helps clients modernize systems, processes, operating structures and products, while applying AI-enabled methods to improve how opportunities are identified, concepts are tested, requirements are developed and product decisions are made. We support the development of high-performing business and customer-facing platforms and services in a rapidly changing and competitive environment. Our team helps clients sustain competitive advantage and profitability by defining technology and product strategies, designing AI-enabled solutions and supporting the execution of complex transformations.   We are looking for an experienced, passionate and results-oriented Product Manager who combines strong product-management fundamentals with practical experience using AI-enabled tools and methods to support product discovery and delivery. The successful candidate will be an effective problem solver who can identify appropriate opportunities to apply AI, use these capabilities responsibly and validate AI-generated outputs with business, design and technology stakeholders.   Your key responsibilities The goal is to support our clients in transforming their businesses through product management. As a Product Manager, you will work with multidisciplinary feature teams, including user experience experts, architects, engineers, data and AI specialists and others, to define and launch products and services for large global organizations. You will use user-centered, data-driven and AI-enabled methods to synthesize research, identify unmet needs, develop and test concepts, define business requirements and support product decisions. You will advocate for users throughout the product lifecycle and apply human judgment to validate AI-generated insights and outputs. You can simplify complex processes and touchpoints, prioritize opportunities, contribute to product roadmaps, manage product backlogs and coordinate teams to release quality products within planned timelines. You understand modern platform structures, cloud architectures, digital platforms and enablers, data strategy considerations, and the opportunities and limitations of AI-enabled products. In addition, you understand how product and delivery organizations operate within complex, regulated national and global companies. Outside client engagements, you have experience supporting business development activities, such as pursuits and proposals, and practice-building activities such as mentoring colleagues and developing or delivering training.   Skills and attributes for Strategy and Organization Support the development of product strategies that align with business objectives, identify appropriate opportunities for AI-enabled capabilities, and account for technology, data, experience design, risk and adoption considerations Support the definition of product organization and operating models, including product taxonomy, organizational structure, funding methods, product delivery processes, governance models and decision rights, while considering the roles, skills, controls and human oversight needed for AI-enabled product development Improve portfolio management with product metrics and OKRs that align work to business objectives and increase transparency/traceability of outcomes Technology Delivery Support technology delivery by using traditional and AI-enabled research and requirements tools to translate product vision, customer insights, business rules and enterprise knowledge into traceable business requirements, user stories and acceptance criteria; validate generated outputs with subject-matter experts; and help prioritize backlogs and maintain roadmaps Support cross-functional teams of designers, engineers, data and AI specialists and testers through the software development lifecycle, using rapid prototypes and AI-assisted tools to test concepts, workflows and value hypotheses before implementation and deployment Advocate for and help operationalize cross-functional practices such as user testing, experimentation, functional and regression test automation, evaluation of AI-enabled features, and alignment with industry, client, risk and regulatory standards Product Enablement Use traditional and AI-enabled product management tools, such as JIRA, Azure DevOps, Aha!, Productboard, requirements repositories, AI assistants, enterprise knowledge tools and prototype-driven development platforms, to support discovery, prioritize opportunities, develop requirements, test concepts and deliver technology solutions Use product analytics software and frameworks, such as Pendo and Amplitude, together with AI-enabled analysis, to synthesize user feedback, research, behavioral data and product performance; identify patterns and unmet needs; and translate findings into testable hypotheses and actionable recommendations Advise on and implement best practices and standards for experience design, agile delivery, technology, data and responsible AI, adapting methods to client needs and established governance Apply AI-enabled methods across selected parts of the product lifecycle—including research synthesis, concept generation, rapid prototyping, requirements development, backlog refinement and product analytics—to improve speed and quality. Use approved tools and reusable prompts, validate outputs and follow established safeguards for responsible use Core Consulting Construct and communicate a compelling story to rally the client around potential changes and associated benefits Drive desired outcomes defined in client engagements and carry through to implementation Begin developing long-term client relationships and networks and cultivate business development opportunities. Effectively work with client engagement teams with diverse skills and backgrounds fostering an innovative and inclusive work environment.  Demonstrate an understanding of the current technology and AI environment, relevant financial services trends and the evolving product management toolchain, and apply that understanding to engagement delivery and client service issues   To qualify for the role you must have Bachelor’s degree in Computer Science, Engineering, Information Systems Management, or a related field and 3 years of progressive, post-baccalaureate work experience. Alternatively, will accept a Master’s degree in Computer Science, Engineering, Information Systems Management, or a related field and 2 years of work experience. Experience using AI-enabled tools or methods to support one or more product activities—such as research synthesis, opportunity assessment, requirements development, rapid prototyping or product analytics—with appropriate human review of generated outputs Proven delivery skills including the ability to identify issues and risks and escalate appropriately, manage communications with EY and client team members, and be accountable for client deliverables Facilitate discussions with technical, design and business subject-matter resources to document requirements, establish a vision, and articulate alternatives for future state solutions across various domains and channels. Has supported product vision, defined and managed product roadmaps, prioritized and managed backlogs, and supported product or technology launches. Experience should include contributing to the identification of suitable AI-enabled opportunities, testing value or feasibility through prototypes or experiments, and defining measurable outcomes for AI-enabled features Can participate in and drive ideation sessions, standups, sprints and scrums. Has specific domain knowledge and understands the market, customer, technology, data, AI and regulatory dynamics affecting the product, including the opportunities, limitations and risks of applying AI in a complex financial services environment Experience with successfully managing projects with defined deliverables and budgets. Experience must include budgeting and managing the schedule; client relationship management; communicating strategically around key issues; conflict resolution and consensus building. Must have a thorough understanding of complex information systems and technology organizations and to be able to work effectively between the application, data infrastructure, operations and security architectural spaces Proven delivery skills including the ability to scope/size a project; staff a team with the appropriate skill set; provide subject matter direction and guidance to a team; manage communications with the project sponsors and manage the delivery of an engagement workstream. Outstanding written and verbal communication skills Requires domestic and regional travel up to 80% to serve client needs.   Ideally, you’ll also have Experience working alongside data, analytics or AI specialists to shape use cases, define outcomes and test AI-enabled features Familiarity with product analytics, experimentation and evaluation methods, including approaches for validating the quality and usefulness of AI-generated outputs Relevant product management, agile, design, cloud, data or AI training or certifications   What we look for We’re interested in self-motivated individuals who can easily function in a high demand, performance-driven environment. In addition we’re looking for people who recognize the accomplishments of the team before the individual and are sought after as people developers.  If you’re passionate about problem-solving and helping our clients with some of their most complex issues, this role is for you.    What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is:  New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $120,100 to $200,100 Bay Area California offices – $125,100 to $208,500 All other offices locations in the US, including Sacramento – $100,100 to $183,400 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today.                                               To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Design and maintain CI/CD pipelines and automate infrastructure provisioning using Infrastructure as Code. | 4 to 8 years of DevOps experience, bachelor's degree, scripting and security compliance proficiency. | Location: Dallas, San Antonio   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  The Opportunity We are seeking a DevOps Engineer with 4 to 8 years of hands-on experience in CI/CD automation, Infrastructure as Code, cloud platform provisioning, Kubernetes-based deployment automation, release governance, observability integration, and secure delivery practices. The successful candidate will support enterprise platform build and operations programs, including API management platforms such as Apigee, by implementing reliable automation and repeatable deployment pipelines. The engineer will work with platform architects, Apigee platform engineers, cloud infrastructure teams, security teams, application developers, testing teams, and operations teams to build standardized pipelines, automate infrastructure provisioning, enable APIOps workflows, and support production-grade release and support processes.   Your Key Responsibilities CI/CD Pipeline Design & Delivery Design, build, and maintain CI/CD pipelines for application, platform, infrastructure, and API management deployments using enterprise-approved DevOps tools. Implement pipeline stages for build, validation, quality checks, security scans, artifact packaging, environment promotion, deployment approvals, and rollback. Support Apigee proxy, shared flow, product, environment configuration, and platform configuration deployments through reusable APIOps automation patterns. Maintain release templates, deployment runbooks, pipeline documentation, and environment-specific configuration standards. Infrastructure as Code & Automation Develop and maintain Terraform, Helm, Kustomize, Ansible, shell, Python, or equivalent automation for cloud, Kubernetes, network, security, and platform components. Implement reusable IaC modules with secure remote state, variable management, tagging, policy checks, approvals, and environment parameterization. Automate provisioning and configuration of Kubernetes namespaces, service accounts, secrets, ingress objects, monitoring agents, and platform dependencies. Apply Git-based workflows for code review, branching, release tagging, change traceability, drift detection, and configuration lifecycle management. Cloud & Kubernetes Platform Support Support deployment automation across GCP, AWS, Azure, hybrid, or on-prem cloud platforms as per platform architecture and client standards. Assist with Kubernetes platform operations including deployment validation, pod health checks, ingress routing, resource controls, autoscaling readiness, and troubleshooting. Coordinate with cloud and network teams for DNS, load balancer, firewall, private connectivity, certificate, and backend endpoint dependencies required for releases. Support environment readiness for Dev, Test, UAT, Performance, Production, DR, and migration wave deployments. DevSecOps, Compliance & Release Governance Integrate code quality, secret detection, IaC scanning, container image scanning, dependency scanning, and policy-as-code controls into delivery pipelines. Ensure pipeline controls support required approvals, segregation of duties, audit evidence, deployment logs, and traceability for regulated enterprise environments. Implement secure handling of credentials, service connections, tokens, certificates, secrets, and deployment identities using approved vault or secret management tools. Support vulnerability remediation tracking, security exception documentation, and compliance evidence collection for platform-owned components. Observability, Reliability & Operations Enablement Automate deployment and configuration of monitoring, logging, alerting, metrics, and dashboard components using approved observability stacks. Support integration with tools such as Prometheus, Grafana, ELK, Splunk, cloud-native logging, APM, and SIEM platforms based on project standards. Create operational scripts and runbooks for health checks, deployment validation, rollback, certificate checks, smoke testing, and release support. Participate in incident troubleshooting, RCA support, pipeline failure analysis, release issue resolution, and production readiness validation. Migration, Cutover & Hypercare Support Support platform migration waves by preparing deployment pipelines, environment configuration, routing changes, validation automation, and rollback scripts. Coordinate with API, platform, testing, security, and operations teams during release windows, cutover activities, coexistence runs, and hypercare support. Maintain deployment evidence, release notes, known issue logs, operational handover documents, and KT material for support teams.   To qualify for the role, you must have Bachelors degree in a related discipline CI/CD tools such as Azure DevOps, GitHub Actions, Jenkins, GitLab CI, Bitbucket Pipelines, or equivalent enterprise deployment platforms. Infrastructure as Code using Terraform and/or equivalent tooling, including modules, variables, remote state, workspaces, and environment promotion. Kubernetes deployment automation and operations basics including YAML, Helm, Kustomize, namespaces, services, ingress, secrets, config maps, RBAC, and logs. Cloud platform exposure in GCP, AWS, Azure, or hybrid/on-prem environments with understanding of IAM, networking, DNS, load balancers, and security controls. Scripting and automation using Bash, Python, PowerShell, or similar languages for build, release, validation, and operational tasks. DevSecOps controls including code quality, IaC scanning, container image scanning, secret scanning, artifact management, and approval gates. Git-based development practices including branching, pull requests, tags, merge strategies, code review, and release traceability. Strong troubleshooting, documentation, communication, and support experience in enterprise production environments.   What we look for: APIOps experience for Apigee or other API management platforms, including proxy/shared flow deployment automation and environment configuration promotion. Apigee Management APIs, Maven plugins, or API gateway deployment automation exposure. Observability automation using Prometheus, Grafana, ELK, Splunk, OpenTelemetry, or cloud-native monitoring tools. Security and compliance tooling such as SonarQube, Trivy, Snyk, Checkov, tfsec, Prisma, Aqua, or enterprise scanning platforms. GitOps experience using ArgoCD, Flux, Helm, or Kustomize for declarative platform and application delivery. Experience supporting regulated, multi-cloud, hybrid, or migration-heavy enterprise programs. Builds and maintains CI/CD pipelines with guidance. Has working knowledge of Git, scripting, cloud basics, Kubernetes deployments, Terraform modules, and deployment troubleshooting. Supports release execution and environment validation. Independently designs reusable pipelines, manages IaC changes, integrates DevSecOps scans, supports Kubernetes/cloud deployments, automates release validation, and participates in production issue resolution and cutover support. Leads DevOps workstreams for platform build and migration programs. Defines pipeline standards, automation frameworks, release governance, rollback patterns, observability automation, and mentors junior engineers while coordinating with architects and operations teams. Preferred Certifications Microsoft Certified: DevOps Engineer Expert or Azure Administrator Associate Google Cloud Professional Cloud DevOps Engineer or Associate Cloud Engineer AWS Certified DevOps Engineer, SysOps Administrator, or Solutions Architect Associate Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) HashiCorp Certified: Terraform Associate GitHub Actions, Jenkins, or GitLab CI certifications are desirable DevSecOps, Linux, or cloud security certifications are desirable for senior profiles   What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.  Are you ready to shape your future with confidence? Apply today.   To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.    What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is:  New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $80,300 to $149,100 Bay Area California offices – $83,700 to $155,300 All other offices locations in the US, including Sacramento – $67,000 to $136,800 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today.                                               To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

Design and manage enterprise API and integration solutions with IBM API Connect and DataPower, ensuring security and production support. | Bachelor's degree with expertise in IBM API Connect, DataPower, high-availability systems, containerized environments, and API security protocols. | Location: Dallas, San Antonio    At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  The Opportunity We are seeking a Backend Support Engineer with strong expertise in integration and building highly available, resilient systems. The role focuses on designing and supporting robust enterprise API solutions, handling complex integrations, and ensuring reliable system performance on a scale.   Your Key Responsibilities Design, develop, test, and deploy enterprise-grade API and integration solutions using IBM API Connect and DataPower. Create, publish, secure, and manage REST and SOAP APIs within APIC environments. Develop GatewayScript, XSLT, XPath, and transformation services to support complex integration requirements. Design scalable integration architectures supporting cloud, hybrid-cloud, and on-premises applications. Implement API security, authentication, authorization, encryption, and governance policies. Deploy and support APIC and DataPower solutions within OpenShift and containerized environments. Integrate enterprise applications, including Salesforce, Loan Origination Systems, Servicing Systems, Payment Gateways, Fraud Platforms, and third-party vendor solutions. Conduct code reviews, design reviews, and technical solution reviews to maintain platform standards and quality. Troubleshoot production issues related to APIs, middleware, networking, cloud connectivity, and application integrations. Support automated deployment pipelines and DevOps initiatives using GitHub, Azure DevOps, Jenkins, GitLab, or similar technologies. Participate in on-call production support during off-hours, weekends, and critical business events.   Skills and attributes for success Strong experience with IBM API Connect (APIC) and IBM DataPower Gateway platforms. Extensive experience with REST, JSON, SOAP, XML, WSDL, XSD, XPath, XSLT, Gateway Script, and related integration technologies. Strong understanding of API lifecycle management, API governance, and API security best practices. Experience implementing OAuth 2.0, OpenID Connect (OIDC), JWT, Mutual TLS (mTLS), LDAP Integration, and certificate-based authentication. Experience with OpenShift Container Platform (OCP), Kubernetes concepts, and container deployments. Experience implementing CI/CD pipelines utilizing GitHub, GitLab, Jenkins, Azure DevOps, or similar automation tools. Experience performing production support, troubleshooting, root cause analysis, and performance tuning activities. Experience with IBM MQ integration and messaging patterns.   To qualify for the role, you must have Bachelors degree in a related discipline Experience with high-availability and resilient system design patterns Knowledge of event-driven and microservices architectures Exposure to logistics, transport, or enterprise integration domains   What we look for: Enthusiastic learners with a passion ITIL principles and frameworks and ITSM tools such as ServiceNow. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills.   What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.  Are you ready to shape your future with confidence? Apply today.   To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.    What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is:  New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $80,300 to $149,100 Bay Area California offices – $83,700 to $155,300 All other offices locations in the US, including Sacramento – $67,000 to $136,800 Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today.                                               To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   All in to shape the future with confidence.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.