Equip Health

Providing customer service, supervising staff, handling cash, and cleaning duties. | Experience in customer service, supervisory skills, and ability to handle cash and cleaning tasks. | About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. Working Hours: Full-Time - Monday - Friday, 8 AM to 5 PM Pacific Time. About the Role The Nutrition Assistant is a member of the Care Delivery team who is responsible for ensuring that Equip patients and their families have adequate support to meet their nutritional goals. The Nutrition Assistant delivers complementary tools, resources, and live support that help patients implement the nutrition recommendations made by their Equip Registered Dietitians. The Nutrition Assistant also engages in administrative tasks that assist the Registered Dietitian in providing timely and accurate patient care. Responsibilities • Meal Support: Provide direct meal supervision (group or 1:1), offer meal support via messaging, and support meal feedback in consultation with Registered Dietitians. • Menu Building: Perform quality assurance on patient menus and process personalized menu updates. • Meal Planning: Conduct one-on-one meal planning sessions. • Cooking Support: Lead one-on-one cooking sessions and generate content for cooking videos. • Administrative Support: Complete administrative tasks for Registered Dietitians, including growth chart review, supplement insurance letters, external care coordination, and message triaging/response. • Meetings & Training: Participate in team meetings, supervision, and required training. • Adhere to HIPAA rules and regulations. • Perform other duties as assigned. Qualifications • 2+ years of experience providing nutritional services (e.g. meal support or supervision) to patients in a clinical setting or actively pursuing a degree in Nutrition and Dietetics. • Experience working in an eating disorder program or mental health preferred. • Passion for evidence-based care and treatment as well as an ability to learn, practice, and continuously develop skills in Nutrition and Dietetics. • Ability to maintain patient confidentiality. • Ability to connect with a range of diverse patients with varying diagnoses and degrees of acuity. • Attention to detail. • Comfortable working with and learning new technologies. • Comfortable working in a remote environment, including the requirement to be on camera. • Comfortable with ambiguity and able to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment. Compensation & Benefits Package Compensation: • Hourly Range: $20 to $24/Per Hour • Consists of Hourly Pay + 15% Annual Performance-Based Bonus Potential Time Off: • Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays. • Generous Parental Leave. Core Benefits: • Competitive Medical, Dental, Vision, Life, and AD&D insurance. • Equip pays for a significant percentage of benefits premiums for individuals and families. • Maven, a company paid reproductive and family care benefits for all employees. • Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more! • 401k Retirement Plan. Other Benefits Loan Repayment: • $500/quarter for employees under a year of tenure. • $1,000/quarter for employees over a year of tenure. Continuing Education: • For therapists and medical providers, unlimited online courses through NetCE. • Up to $1,000/year stipend for continuing education. • Opportunities to attend team onsites and conferences at various locations throughout the US. Work From Home Additional Perks: • $50/month stipend added directly to an employee’s paycheck to cover home internet expenses. • Initial work-from-home stipend of up to $500. • Reload of $200 on the home office stipend at the 3-year mark and then every other year after that (year 5, year 7, etc.). • Company Laptop. Physical Demands Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health. #LI-Remote

Design, develop, and maintain scalable cloud-based healthcare web applications, support releases and production issues, and mentor junior engineers. | 5+ years software development experience with Java, JavaScript/React, relational databases, AWS, microservices, Agile environment, and strong communication skills. | About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the Role Equip is looking for a full-stack Senior Software Development Engineer (SDE). The Senior SDE will be responsible for building new health care web applications and supporting existing ones in the Cloud. This role will also be responsible for supporting releases, monitoring, triaging and fixing production issues, and timely execution of projects. As a Senior SDE, you should be able to design new features, communicate clearly, work across multiple facets of the project, and help mentor less experienced developers. This role will have a strong analytic capability coupled with a passion for creating elegant solutions and a deep appreciation of systems design. Responsibilities • Write clean, scalable software following industry best practices. • Use leading-edge software development best practices and modern tools and libraries. • Strong knowledge and experience in designing for and implementing solutions in the cloud (AWS). • Follow best practices, such as automated testing, thorough PR reviews, failing fast, etc. • Develop documentation and proposals to explain existing and proposed architectures and designs. • Assist in planning, estimating, and scheduling development work. • Help plan technical execution by balancing feature delivery, tech debt reduction, and maintainable & performant design. • Mentor and inspire junior and mid-level engineers; lead by example. • Become an expert in your domain area and be very familiar with the other domains. • Perform other duties as assigned. Required Qualifications • 4 year degree in software engineering, computer science, or similar field; or equivalent work experience. • 5+ years of software development experience with at least one full cycle implementation. • Experience with the below technology stack: • Java • JavaScript/React. • Relational database • AWS • Ability to write clear, maintainable, extensible and testable code. • Experience designing and implementing web or mobile applications with a microservice back end. • Experience in building highly scalable and performant distributed systems with high availability. • Designs, develops, and approves end-to-end functionality of a product line, platform, or infrastructure. • Experience communicating and coordinating with the engineering and product teams. • Experience working in and contributing to an Agile environment. • Understanding of common web protocols such as ReST, OAuth, etc. • Flexibility to work in Eastern/Central time zones. Benefits Time Off: • Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays. Medical Benefits: • Competitive Medical, Dental, Vision, Life, and AD&D insurance. • Equip pays for a significant percentage of benefits premiums for individuals and families. • Maven, a company paid reproductive and family care benefit for all employees. • Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more! Other Benefits Work From Home Additional Perks: • $50/month stipend added directly to an employee’s paycheck to cover home internet expenses. • One-time work from home stipend of up to $500. Physical Demands Work is performed 100% from home with requirement to travel once or twice a year for in-person meetings. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. #LI-Remote

The Recruiting Coordinator will coordinate interviews, manage communications, and ensure a seamless hiring process. They will serve as the primary liaison for candidates and assist with onboarding logistics. | Candidates should have at least 1 year of experience in a recruiting coordinator role or similar. Proficiency with Applicant Tracking Systems and familiarity with Google Workspace is required. | About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the role We're seeking a contract Recruiting Coordinator to join our Talent Acquisition team. In this role, you'll be the backbone for TA ensuring our hiring process is seamless and positive for all involved. You'll coordinate schedules, manage communications, and keep our operations running smoothly—all while providing an exceptional experience for candidates, recruiters, and hiring managers alike. Responsibilities Coordinate Interviews: Schedule interviews across multiple time zones, ensuring efficiency and a positive experience for candidates and interviewers. Candidate Point of Contact: Serve as the primary liaison for candidates, providing timely updates and support throughout their hiring journey. Manage Job Postings: Oversee job postings on various platforms and track applicant flow within our Applicant Tracking System (ATS). Maintain Records: Keep meticulous records of candidate progress, feedback, and hiring metrics in the ATS. Collaborate with Teams: Work closely with recruiters and hiring managers to prepare and distribute interview materials and candidate information. Assist with Onboarding: Partner with the People Operations team on offer letters, onboarding logistics, and cross-functional initiatives as needed. Improve Processes: Identify opportunities to streamline and enhance processes to support a high-volume recruiting environment. Qualifications Experience: 1+ years as a Recruiting Coordinator or in a similar role. Technical Skills: Proficiency with Applicant Tracking Systems (e.g., Ashby, Greenhouse, or similar). Process Improvement: Experience identifying opportunities to streamline scheduling processes for high-volume recruiting teams. Technical Proficiency: Familiarity with Google Workspace and scheduling tools. Physical Demands Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. Compensation: $35-40 / hour At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. #LI-Remote

Provide prompt and technically sound support to internal users while diagnosing and resolving complex issues across various technology platforms. Create and maintain documentation to improve efficiency and ensure audit readiness. | Candidates should have 3-6 years of experience in IT support within a SaaS/cloud-first environment and demonstrate strong troubleshooting skills. A solid understanding of systems and network fundamentals, as well as experience with identity and access management, is essential. | About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the role As an IT Support Analyst II, you’ll be a front-line technical resource for our employees and clinical teams. Your mission is to deliver a reliable, considerate, and secure technology experience. You will diagnose complex issues across endpoints, identity, networks, and collaboration platforms; create scalable SOPs; drive support metrics; and keep tickets and changes audit-ready. You’re comfortable with ambiguity and advocating for users while balancing reliability, risk, and security. In practice, you’ll apply disciplined, hypothesis-driven troubleshooting—isolating client, network, authentication, service, and data layers—using strong OS and HTTP/DNS fundamentals and CLI fluency to inspect logs, processes/services, and run basic network/HTTP checks. Responsibilities Provide prompt, courteous, and technically sound support to internal users; triage, investigate, and resolve complex issues across endpoints, identity/access, networks, and core business applications; document root cause and prevention. Read system/auth/network logs and use the CLI to diagnose issues; run basic HTTP/DNS/network checks to isolate faults. Own hardware/software troubleshooting and serve as an escalation point for the service desk. Create and maintain SOPs/runbooks and knowledge articles that reduce time to resolution and re-opens. Track and report support KPIs (e.g., time to first response, MTTR, re-open rate, SLA attainment) and recommend process improvements. Maintain accurate tickets, change records, and asset details so work is reviewable and audit-ready (privacy/security aware). Contribute to endpoint hygiene (patching coordination, baseline configuration checks) with platform owners. Provide training and guidance to users on secure and effective technology usage. Perform other duties as assigned. Qualifications 3–6 years of experience in IT support or service desk within a SaaS/cloud-first environment. Demonstrated troubleshooting discipline: hypothesis-driven; isolates client, network, authentication, service, and data layers; verifies the fix. Solid systems & network fundamentals: OS basics, HTTP/DNS concepts, authentication flows. Identity & access experience: user lifecycle (joiner/mover/leaver), MFA, least-privilege principles. CLI fluency for day-to-day troubleshooting (navigating files, reading logs, inspecting processes/services, basic network/HTTP checks). Communication skills to translate technical detail for non-technical audiences and write clear tickets/SOPs. Process & governance mindset: follows change/control practices and keeps artifacts inspection-ready. Data literacy: uses spreadsheets/queries to track KPIs and drive evidence-based improvements. Core hours 8:00 a.m.–5:00 p.m. ET, with occasional after-hours support for priority incidents. Benefits Time Off: Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays. Medical Benefits: Competitive Medical, Dental, Vision, Life, and AD&D insurance. Equip pays for a significant percentage of benefits premiums for individuals and families. Maven, a company paid reproductive and family care benefit for all employees. Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more! Physical Demands Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. #LI-Remote