Epiq

Lead client development initiatives, drive sales growth, and manage a team of client development professionals. | Requires 5-7 years in client development or sales management, with skills in budgeting, prospecting, CRM, deal closing, and team leadership. | It's fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary The Director of Client Development is responsible for leading client development initiatives, driving sales growth, and managing a team of client development professionals. This role involves strategic planning, client prospecting, and effective communication to achieve business goals. Job Responsibilities • Lead and manage client development initiatives to drive sales growth. • Develop and implement strategies for client prospecting and acquisition. • Oversee the performance of the client development team. • Foster strong client relationships through effective communication and consultative selling. • Monitor and report on sales activities and outcomes. Job Requirements • Education: Bachelor's degree in Business, Marketing, or related field. • Experience: 5-7 years of experience in client development or sales management. • Skills: • Budgeting • Client Development • Client Prospecting • Communication • Consultative Selling • Customer Relationship Management (CRM) • Deal Closing • Legal Support Services • People Leadership • Public Speaking • Sales Management • Sales Prospecting • Team Leadership • Certifications: Certified Sales Leadership Professional (CSLP) preferred. • Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment. The Compensation range for this role is $120,000 USD up to $150,000 USD annually and may be eligible for an annual bonus and/or commission plan. This will be based on your background and skills alignment with the role. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must be authorized to work in the United States for any employer. Your specific salary will be determined based on several factors: • Location-based market rate for the role • Your abilities in relation to the job specification • Performance during screening and interview • Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click Here To Learn About Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Lead client development initiatives, manage a client development team, drive sales growth, and foster strong client relationships. | Bachelor's degree, 5-7 years in client development or sales management, skills in sales and team leadership, with CSLP certification preferred. | It's fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary The Director of Client Development is responsible for leading client development initiatives, driving sales growth, and managing a team of client development professionals. This role involves strategic planning, client prospecting, and effective communication to achieve business goals. Job Responsibilities • Lead and manage client development initiatives to drive sales growth. • Develop and implement strategies for client prospecting and acquisition. • Oversee the performance of the client development team. • Foster strong client relationships through effective communication and consultative selling. • Monitor and report on sales activities and outcomes. Job Requirements • Education: Bachelor's degree in Business, Marketing, or related field. • Experience: 5-7 years of experience in client development or sales management. • Skills: • Budgeting • Client Development • Client Prospecting • Communication • Consultative Selling • Customer Relationship Management (CRM) • Deal Closing • Legal Support Services • People Leadership • Public Speaking • Sales Management • Sales Prospecting • Team Leadership • Certifications: Certified Sales Leadership Professional (CSLP) preferred. • Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment. The Compensation range for this role is $120,000 USD up to $150,000 USD annually and may be eligible for an annual bonus and/or commission plan. This will be based on your background and skills alignment with the role. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must be authorized to work in the United States for any employer. Your specific salary will be determined based on several factors: • Location-based market rate for the role • Your abilities in relation to the job specification • Performance during screening and interview • Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click Here To Learn About Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Manage day-to-day project execution for client services in eDiscovery, ensuring client requirements are met through planning, communication, and issue resolution. | Requires 4-5 years overall experience including 2 years in consulting, litigation support, paralegal or attorney roles with hands-on Relativity experience and strong client communication skills. | It's fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary: The Associate Project Manager will serve to assist senior Client Services peers through effective project management coordination and execution, as part of the Client Services Global Resourcing Team of individuals serving North America clients from other geographies. Successful candidates will have relevant experience in service delivery, preferably in eDiscovery, as well as a proven history of execution in a fast-paced environment. The Associate Project Manager is primarily responsible for making sure the client receives the proper service through proactive attention to planning, analysis, execution, and proper close-out on a project. The Associate Project Manager is responsible for the day-to-day execution of the project including providing the client and their internal project teams with clear direction, according to the client’s requirements and company standards. Job Responsibilities Ensures client and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the client and internal partners. Converts client requirements into operational work requests, monitor progress, and proactively updates client and project team stakeholders on deadlines. Obtain, examine and prepare client data for Intake Assist in troubleshooting and resolving any client issues with delivered or hosted data Handle review platform (DMX or Relativity) specific items including but not limited to User requests, database management (archiving/deletion), creation of layouts/views/fields/choices/highlighting, creation and execution of STRs, creation and management of batch sets, reporting Provide matter specific support on items such as privilege log generation, media tracking, and project specific reporting Understand project budgets and obtain required approvals before incurring additional costs outside of project estimates Ensures continuity of client service between shifts by providing clear handoffs and client updates. Drives overall client satisfaction through effective coordination and communication of client deliverables. Participate in process improvement initiatives and collaborate with teammates to standardize and improve the customer experience Ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met. Job Requirements: Minimum two-year consulting, litigation support, paralegal or attorney experience in a law firm, corporate legal departments or eDiscovery service provider with an overall experience of four to five years. Bachelor's degree or equivalent practical experience. Hands-on experience with working on Relativity Proficiency in PowerPoint, Excel and BI is highly desirable and an added advantage. Demonstrated success in working on multiple simultaneous projects. Oral and written communication skills that demonstrate a “white glove” approach to service. Client relationship skills which include the ability to proactively manage client expectations, recognize client needs, and adapt to consistently meet client requirements. Capacity to learn quickly and adapt to changing industry trends. Flexibility to work both night shift timings and occasionally on weekends is required. Your specific salary will be determined based on several factors: Location-based market rate for the role Your abilities in relation to the job specification Performance during screening and interview Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.

Lead analysis and optimization of business processes and AI-driven conversational experiences, design prompts and workflows, and drive adoption of new tools. | Senior-level experience with AI prompt engineering, business transformation, low-code/no-code platforms, and strong analytical and stakeholder engagement skills. | It's fun to work at a company where people truly believe in what they are doing! Job Description: We are seeking a strategic and technically adept Senior Business Transformation Analyst to lead the analysis, optimization, and enhancement of business processes within the Legal Services organization. This role will also play a key part in shaping how we design and interact with AI systems-particularly large language models (LLMs)-by crafting effective prompts, designing intuitive conversational flows, and ensuring seamless user experiences. Job Summary: This role blends traditional business transformation with emerging AI interaction design. You will map current-state processes from legacy tools to new platforms, develop low-code/no-code workflow solutions, and lead initiatives that involve designing and optimizing interactions with AI agents. You'll work closely with cross-functional teams to ensure that both business processes and AI-driven experiences are efficient, intuitive, and aligned with organizational goals. Essential Job Responsibilities • Design and refine prompts for large language models (LLMs) to guide accurate, safe, and context-aware outputs, aligning model behavior with business goals and user needs. • Develop and iterate multi-turn conversational flows, reasoning paths, and user feedback loops to support intuitive and effective AI-powered interactions. • Collaborate with cross-functional teams-including UX, product, and engineering-to shape seamless, accessible AI experiences. While not a software development role, the ability to engage with technical tools and workflows is valuable. • Analyze and map complex business processes across departments, identifying inputs, outputs, and dependencies. • Identify opportunities for process improvement and automation using data-driven insights. • Lead the design and implementation of low-code/no-code workflow solutions (e.g., Power Platform, Decisions, Salesforce). • Evaluate and benchmark current processes against industry standards and best practices. • Drive adoption of new processes and tools through training, documentation, and stakeholder engagement. • Identify and implement opportunities for automation, AI integration, and digital transformation. Qualifications & Characteristics • Experience with prompt engineering, LLM interaction design, or conversational UX, with a focus on shaping model behavior and user experience rather than software development. • Familiarity with AI tools such as Microsoft Copilot, ChatGPT, or custom LLM applications, and the ability to fine-tune interactions through prompt design and iterative testing. • Understanding of natural language processing, AI safety, and human-centered design principles, especially in the context of conversational interfaces. • Proven experience in business process reengineering and transformation. • Strong analytical and problem-solving skills. • Excellent communication and stakeholder engagement abilities. • Experience with low-code/no-code platforms and workflow automation tools. • Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) preferred. • Experience with Power BI, Excel, SQL, or other data analysis tools is an asset. • Experience with Salesforce, SAP, SharePoint/MS365, Power Platform, and Automation Anywhere is a plus. #LI-KS1 #LI-Remote The Compensation range for this role is 95,000 to 120,000.00 USD annually and may be eligible for an annual bonus. Your specific salary will be determined based on several factors: • Location-based market rate for the role • Your abilities in relation to the job specification • Performance during screening and interview • Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

The Associate Project Manager is responsible for ensuring that client and project requirements are met with high quality and accuracy. This includes coordinating project execution, communicating with clients and internal teams, and managing project budgets. | Candidates should have a minimum of two years of relevant experience in consulting, litigation support, or eDiscovery, along with a bachelor's degree or equivalent practical experience. Proficiency in Relativity and strong communication skills are also required. | It's fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary: The Associate Project Manager will serve to assist senior Client Services peers through effective project management coordination and execution, as part of the Client Services Global Resourcing Team of individuals serving North America clients from other geographies. Successful candidates will have relevant experience in service delivery, preferably in eDiscovery, as well as a proven history of execution in a fast-paced environment. The Associate Project Manager is primarily responsible for making sure the client receives the proper service through proactive attention to planning, analysis, execution, and proper close-out on a project. The Associate Project Manager is responsible for the day-to-day execution of the project including providing the client and their internal project teams with clear direction, according to the client’s requirements and company standards. Job Responsibilities Ensures client and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the client and internal partners. Converts client requirements into operational work requests, monitor progress, and proactively updates client and project team stakeholders on deadlines. Obtain, examine and prepare client data for Intake Assist in troubleshooting and resolving any client issues with delivered or hosted data Handle review platform (DMX or Relativity) specific items including but not limited to User requests, database management (archiving/deletion), creation of layouts/views/fields/choices/highlighting, creation and execution of STRs, creation and management of batch sets, reporting Provide matter specific support on items such as privilege log generation, media tracking, and project specific reporting Understand project budgets and obtain required approvals before incurring additional costs outside of project estimates Ensures continuity of client service between shifts by providing clear handoffs and client updates. Drives overall client satisfaction through effective coordination and communication of client deliverables. Participate in process improvement initiatives and collaborate with teammates to standardize and improve the customer experience Ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met. Job Requirements: Minimum two-year consulting, litigation support, paralegal or attorney experience in a law firm, corporate legal departments or eDiscovery service provider with an overall experience of four to five years. Bachelor's degree or equivalent practical experience. Hands-on experience with working on Relativity Proficiency in PowerPoint, Excel and BI is highly desirable and an added advantage. Demonstrated success in working on multiple simultaneous projects. Oral and written communication skills that demonstrate a “white glove” approach to service. Client relationship skills which include the ability to proactively manage client expectations, recognize client needs, and adapt to consistently meet client requirements. Capacity to learn quickly and adapt to changing industry trends. Flexibility to work both night shift timings and occasionally on weekends is required. Your specific salary will be determined based on several factors: Location-based market rate for the role Your abilities in relation to the job specification Performance during screening and interview Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.

Develop applications using ASP.NET MVC, AngularJS, ReactJS, Web Api, and SQL Server for high-volume, mission-critical use. Collaborate with fellow developers and participate in the full life cycle software development process including requirements analysis, design, programming, debugging, and testing. | Candidates should have 5+ years of experience in software development with C#/.NET and 3+ years in developing web applications using ASP.NET. Experience with SQL Server, AngularJS, and Microsoft Power Platform is also preferred. | It's fun to work at a company where people truly believe in what they are doing! Job Description: Position Summary This position entails developing applications using ASP.NET MVC, AngularJS, ReactJS, Web Api and SQL Server for high-volume, mission critical use. It will support the modernization of some applications using Microsoft Power Platform. The role will primarily focus on hands-on coding of the project using the technologies listed below. Proven ability to organize workload and priorities and complete tasks on time & to work effectively in a team environment. Acts as a resource for other software engineers; and a liaison between department manager and other analysts, as well as the business team. Responsibilities: Use Agile Scrum SDLC methodologies in the full life cycle software development process including requirements analysis, software design, prototyping, programming, debugging and testing of system software production applications. Participate in technical design and implementation. Proactively raises issues if specification will lead to quality, system performance, or architectural issues in product. Collaborate with fellow developers in areas of expertise as well as members of business unit. Demonstrate self-directed and proactive approach to solving problems. Develop, debug and deliver enterprise applications. Demonstrate self-directed and proactive approach to solving problems. Proactively mentor fellow developers in areas of expertise. Job Qualifications and Requirements: • 5+ years of experience developing software in C# / .NET • 3+ years of experience developing web applications using ASP.NET, with experience using MVC a plus. • Experience writing multi-tier components for high volume systems • Experience with MS Power Platform and Canvas apps a plus • Experience with SQL Server, with Entity Framework experience a plus. • Experience with AngularJS or similar client side framework a plus. • Experience with ASP.NET Web Api a plus. • Experience with load balancing technologies a plus • Strong oral and written communications skills • Outstanding troubleshooting and technical support skills The compensation range for this role is 115,000.00 to 147,000.00 USD annually and may be eligible for an annual bonus. Your specific salary will be determined based on several factors: Location-based market rate for the role Your abilities in relation to the job specification Performance during screening and interview Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.

Lead business process analysis and transformation, design AI conversational flows and prompts, develop low-code/no-code workflow solutions, and drive adoption of AI and automation tools. | Experience with LLM prompt engineering or conversational UX, business process transformation expertise, familiarity with AI tools like ChatGPT or Microsoft Copilot, low-code/no-code platform experience, and strong analytical and communication skills. | It's fun to work at a company where people truly believe in what they are doing! Job Description: We are seeking a strategic and technically adept Senior Business Transformation Analyst to lead the analysis, optimization, and enhancement of business processes within the Legal Services organization. This role will also play a key part in shaping how we design and interact with AI systems—particularly large language models (LLMs)—by crafting effective prompts, designing intuitive conversational flows, and ensuring seamless user experiences. Job Summary: This role blends traditional business transformation with emerging AI interaction design. You will map current-state processes from legacy tools to new platforms, develop low-code/no-code workflow solutions, and lead initiatives that involve designing and optimizing interactions with AI agents. You’ll work closely with cross-functional teams to ensure that both business processes and AI-driven experiences are efficient, intuitive, and aligned with organizational goals. Essential Job Responsibilities Design and refine prompts for large language models (LLMs) to guide accurate, safe, and context-aware outputs, aligning model behavior with business goals and user needs. Develop and iterate multi-turn conversational flows, reasoning paths, and user feedback loops to support intuitive and effective AI-powered interactions. Collaborate with cross-functional teams—including UX, product, and engineering—to shape seamless, accessible AI experiences. While not a software development role, the ability to engage with technical tools and workflows is valuable. Analyze and map complex business processes across departments, identifying inputs, outputs, and dependencies. Identify opportunities for process improvement and automation using data-driven insights. Lead the design and implementation of low-code/no-code workflow solutions (e.g., Power Platform, Decisions, Salesforce). Evaluate and benchmark current processes against industry standards and best practices. Drive adoption of new processes and tools through training, documentation, and stakeholder engagement. Identify and implement opportunities for automation, AI integration, and digital transformation. Qualifications & Characteristics Experience with prompt engineering, LLM interaction design, or conversational UX, with a focus on shaping model behavior and user experience rather than software development. Familiarity with AI tools such as Microsoft Copilot, ChatGPT, or custom LLM applications, and the ability to fine-tune interactions through prompt design and iterative testing. Understanding of natural language processing, AI safety, and human-centered design principles, especially in the context of conversational interfaces. Proven experience in business process reengineering and transformation. Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement abilities. Experience with low-code/no-code platforms and workflow automation tools. Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) preferred. Experience with Power BI, Excel, SQL, or other data analysis tools is an asset. Experience with Salesforce, SAP, SharePoint/MS365, Power Platform, and Automation Anywhere is a plus. The Compensation range for this role is 80,000 to 100,000.00 USD annually and may be eligible for an annual bonus. Your specific salary will be determined based on several factors: Location-based market rate for the role Your abilities in relation to the job specification Performance during screening and interview Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.