EPIC Health System LLC

Lead end-to-end coordination of physician practice acquisitions ensuring operational readiness and risk mitigation. | Bachelor's degree and 3–5+ years project management experience, preferably in healthcare or M&A, with proficiency in project management software and cross-functional leadership. | ACQUISITION PROJECT MANAGER Location: Southfield, MI (On-Site) Employment Type: Full-Time POSITION SUMMARY The Acquisition Project Manager is responsible for leading the day-to-day coordination and execution of physician practice acquisitions from Letter of Intent (LOI) through Go-Live and post-acquisition stabilization. This role serves as the central coordinator for each acquisition, maintaining the integrated project timeline, driving cross-functional collaboration, managing risks, and ensuring every milestone is completed on time and within scope. Working closely with Operations, Human Resources, IT, Revenue Cycle, Credentialing, Legal, Finance, Marketing, Facilities, Compliance, Clinical Operations, and Executive Leadership, the Acquisition Project Manager ensures a seamless transition of newly acquired practices while providing leadership with clear project visibility, status updates, and proactive risk management. ---------------------------------------- WHAT YOU'LL DO PROJECT MANAGEMENT & EXECUTION * Own and maintain the master acquisition project plan from pre-acquisition through post-Go-Live stabilization. * Develop and manage detailed project plans, timelines, milestones, and dependencies for multiple concurrent acquisitions. * Monitor project health, critical paths, deliverables, and overall execution. * Facilitate recurring project meetings, document meeting minutes, decisions, and action items. * Track deliverables through completion while ensuring projects remain on schedule and within scope. * Proactively identify schedule risks, resource constraints, and roadblocks, escalating issues when appropriate. CROSS-FUNCTIONAL COORDINATION * Coordinate activities across all shared service departments, including Operations, HR, IT, Revenue Cycle, Credentialing, Legal, Finance, Marketing, Facilities, Compliance, and Clinical Operations. * Ensure departments understand upcoming deliverables, timelines, dependencies, and resource requirements. * Maintain alignment and accountability across teams throughout the acquisition lifecycle. ACQUISITION READINESS Coordinate and validate readiness across all operational areas, including: * Facility readiness * Staffing and onboarding * Technology and infrastructure * Clinical operations * Revenue Cycle * EHR implementation * Credentialing and compliance * Regulatory requirements * Patient communications * Vendor transitions * Operational Go-Live preparedness Ensure all pre-Go-Live milestones and readiness activities are successfully completed before implementation. RISK MANAGEMENT * Identify project risks, issues, assumptions, and dependencies early. * Develop mitigation and contingency plans. * Manage project changes and coordinate issue resolution across departments. * Escalate unresolved risks and critical issues to leadership as needed. STAKEHOLDER COMMUNICATION Serve as the primary project coordinator between: * Physician Leadership * Executive Leadership * Practice Leadership * Shared Service Departments * Implementation Teams * External Partners and Vendors Provide consistent communication, executive status updates, and project reporting while ensuring stakeholders remain informed throughout the project lifecycle. DOCUMENTATION & GOVERNANCE Maintain accurate and organized project documentation, including: * Integrated Master Schedule (Gantt) * RAID Logs (Risks, Assumptions, Issues & Dependencies) * Meeting Minutes * Decision Logs * Executive Status Reports * Project Dashboards * Action Item Trackers * Readiness Assessments * Go-Live Checklists * Lessons Learned Ensure all documentation remains current, accessible, and audit-ready. ---------------------------------------- WHAT YOU BRING REQUIRED QUALIFICATIONS * Bachelor's degree in Business, Healthcare Administration, Project Management, or a related field. * 3–5+ years of project management experience, preferably in healthcare operations, physician practice management, healthcare IT, mergers & acquisitions, or implementation projects. * Experience managing multiple complex projects simultaneously. * Strong project management, planning, organizational, and time management skills. * Experience coordinating cross-functional teams without direct supervisory authority. * Excellent written, verbal, and presentation communication skills. * Strong analytical, critical thinking, and problem-solving abilities. * Proficiency with Microsoft Project, Smartsheet, Excel, or similar project management software. PREFERRED QUALIFICATIONS * Experience with physician practice acquisitions or healthcare integration projects. * Familiarity with healthcare operations, EHR implementations, credentialing, revenue cycle, compliance, and operational transitions. * PMP, CAPM, Lean Six Sigma, or equivalent project management certification preferred. ---------------------------------------- SKILLS & COMPETENCIES * Project Planning & Execution * Cross-Functional Leadership * Risk & Change Management * Healthcare Operations * Process Improvement * Executive Communication * Organizational & Time Management * Documentation & Governance * Critical Thinking & Problem Solving * Attention to Detail ---------------------------------------- WHY JOIN EPIC HEALTH? As EPIC Health continues to expand through strategic acquisitions, this role offers the opportunity to directly influence our growth by integrating new physician practices into a high-performing, patient-centered healthcare organization. You'll work alongside executive leadership on high-impact initiatives that shape the future of our organization. ---------------------------------------- WHAT WE OFFER * Competitive salary * Performance-based bonus opportunities * Medical, Dental, and Vision Insurance * 401(k) Retirement Plan * Paid Time Off & Holiday Pay * Professional development and career advancement opportunities * Collaborative, mission-driven culture * Opportunity to work on large-scale strategic growth initiatives with executive leadership ---------------------------------------- READY TO MAKE AN IMPACT? If you're an organized, proactive project management professional who enjoys leading complex initiatives and collaborating across multiple teams, we'd love to hear from you. Apply today and help drive the successful growth of EPIC Health through strategic practice acquisitions. Visit www.epichs.org [http://www.epichs.org] to learn more. Background checks are required for this role.

Lead cross-functional initiatives from planning through implementation ensuring timely delivery within scope. | Bachelor's degree and 3+ years project management experience with strong organizational and communication skills. | PROJECT MANAGER Location: Southfield, MI Job Type: Full-Time | 100% On-Site Reports To: Director of Operations / VP of Operations > IMPORTANT: This is a 100% on-site position based in Southfield, Michigan. This > role is not remote or hybrid. Candidates seeking remote or hybrid employment > will not be considered. POSITION SUMMARY EPIC Health is seeking a highly organized, relationship-driven Project Manager to lead cross-functional projects while building and maintaining strong relationships with physicians, providers, practice leaders, and internal stakeholders. This role requires a unique combination of project management expertise and physician relations, provider relations, business development, or sales experience. The successful candidate will be equally comfortable developing and managing a detailed project plan, meeting directly with physicians and practice leaders, building relationships, resolving concerns, and driving initiatives forward. The Project Manager will coordinate projects across Operations, Clinical, IT, HR, Finance, Revenue Cycle, Marketing, and other departments to ensure initiatives are delivered on time, within scope, and aligned with organizational priorities. This is a highly visible, hands-on position requiring an individual who can establish credibility with physicians and operational leaders, manage multiple priorities, hold teams accountable, identify risks before they become issues, and turn strategic initiatives into completed results. This position requires a consistent physical presence on-site and regular face-to-face interaction with physicians, providers, leadership, and operational teams. WHAT YOU'LL DO PROJECT MANAGEMENT & EXECUTION * Manage multiple projects simultaneously from initiation and planning through implementation, stabilization, and completion. * Develop comprehensive project plans, timelines, milestones, deliverables, implementation schedules, and success measures. * Establish project priorities, owners, dependencies, responsibilities, and deadlines. * Drive projects forward and ensure stakeholders complete assigned deliverables within established timelines. * Monitor project progress and proactively identify risks, delays, resource constraints, and operational barriers. * Develop and coordinate solutions to keep projects on track. * Maintain project documentation, status reports, action-item trackers, implementation plans, and other project-management tools. * Facilitate project meetings and ensure decisions, commitments, and action items are clearly documented and followed through to completion. * Provide leadership with timely visibility into project performance, risks, and outcomes. PHYSICIAN & PROVIDER RELATIONS * Develop and maintain strong, professional relationships with physicians, APPs, practice leaders, and other clinical stakeholders. * Serve as a key liaison between physicians, clinical teams, operational leadership, and corporate departments. * Meet directly with physicians and practice leaders to understand needs, identify concerns, communicate organizational initiatives, and facilitate solutions. * Build physician and provider engagement around new programs, operational initiatives, technologies, workflows, and organizational priorities. * Use strong relationship-management and consultative skills to gain stakeholder alignment and support. * Proactively identify physician or provider concerns that could impact project implementation, engagement, or operational performance. * Coordinate appropriate internal resources to address concerns and maintain strong provider relationships. * Support physician onboarding, practice integration, organizational growth initiatives, and other provider-facing projects as assigned. RELATIONSHIP MANAGEMENT & BUSINESS DEVELOPMENT * Apply relationship-building, business development, account management, or sales experience to strengthen engagement with physicians and practice stakeholders. * Establish credibility and trusted relationships with key stakeholders. * Effectively communicate the value and operational impact of new programs, services, technologies, and organizational initiatives. * Identify opportunities to strengthen physician engagement and expand participation in organizational programs and services. * Navigate objections, competing priorities, and resistance to change while maintaining productive professional relationships. * Partner with Operations and leadership on physician-facing initiatives associated with organizational growth, practice integration, and new opportunities. CROSS-FUNCTIONAL LEADERSHIP * Coordinate teams across Operations, Clinical, IT, HR, Finance, Revenue Cycle, Marketing, and other departments. * Serve as the central point of coordination for assigned projects. * Clearly communicate expectations, deadlines, changes, responsibilities, and project status to stakeholders. * Build accountability across teams without relying on direct supervisory authority. * Provide real-time visibility into project progress by continuously updating stakeholders on milestones, risks, decisions, and changes. * Escalate significant risks, delays, and unresolved issues to leadership with recommended solutions. * Build effective working relationships across clinical, operational, and administrative teams. IMPLEMENTATION & PROCESS IMPROVEMENT * Lead the implementation of new processes, systems, technologies, services, and operational initiatives. * Translate business and clinical needs into actionable project requirements and implementation plans. * Support pilots, testing, workflow validation, training, implementation, and organization-wide rollouts. * Identify opportunities to improve efficiency, reduce costs, standardize processes, and improve the physician and patient experience. * Gather feedback from physicians, providers, employees, and other end users and coordinate appropriate post-implementation adjustments. * Support change-management initiatives and ensure stakeholders are prepared for new processes, systems, and technologies. * Assist with new practice, provider, and operational integrations as assigned. REPORTING & PERFORMANCE * Track project performance against established goals, timelines, deliverables, and KPIs. * Prepare concise project updates and executive-level reporting. * Analyze project data to identify trends, risks, barriers, and opportunities. * Track physician/provider engagement and project adoption when applicable. * Conduct post-project reviews and document lessons learned, outcomes, and best practices. * Recommend corrective actions when projects or initiatives are not meeting established expectations. WHAT YOU BRING REQUIRED QUALIFICATIONS * Bachelor's degree in Business, Healthcare Administration, Project Management, Marketing, Communications, Information Systems, or a related field; equivalent relevant experience may be considered. * 3+ years of project management, project coordination, implementation, or related experience. * Experience in physician relations, provider relations, healthcare business development, medical sales, account management, or another relationship-driven role involving physicians or healthcare professionals. * Demonstrated ability to develop and maintain strong professional relationships with physicians, providers, executives, and operational leaders. * Experience managing multiple projects, priorities, deadlines, and stakeholders simultaneously. * Strong organizational and time-management skills. * Excellent written, verbal, interpersonal, negotiation, and presentation skills. * Strong analytical, critical-thinking, and problem-solving abilities. * Demonstrated ability to influence stakeholders and drive accountability without direct supervisory authority. * Ability to professionally navigate objections, competing priorities, and difficult conversations. * Proficiency with Microsoft Office, particularly Excel, PowerPoint, Outlook, and Teams. * Ability to work independently, take initiative, and operate effectively in a fast-paced, growth-oriented environment. * Ability and willingness to work on-site in Southfield, Michigan on a full-time basis. PREFERRED QUALIFICATIONS * Experience working directly with physicians, APPs, medical practices, or healthcare executives. * Experience in physician relations, provider recruitment, healthcare sales, pharmaceutical/medical sales, healthcare business development, or healthcare account management. * Experience in ambulatory care, physician practice operations, healthcare operations, or a medical group environment. * Experience supporting practice acquisitions, integrations, new-site openings, or provider onboarding. * Experience implementing technology, software, EHR, or workflow solutions. * Familiarity with Agile, Scrum, Lean, Six Sigma, or other process-improvement methodologies. * Experience with project-management platforms such as Smartsheet, Microsoft Project, Asana, Monday.com, or similar tools. * PMP, CAPM, Lean Six Sigma, or other relevant project-management certification. SKILLS & COMPETENCIES Relationship Building: You establish credibility quickly and build trusted relationships with physicians, providers, executives, and operational teams. Execution: You turn plans into action and consistently move projects from concept through implementation and completion. Influence: You know how to gain stakeholder buy-in and move initiatives forward even when you do not have direct authority over the people involved. Accountability: You hold yourself and project stakeholders accountable for commitments, deliverables, and deadlines. Physician Engagement: You understand how to communicate professionally with physicians and providers, identify their needs and concerns, and develop practical solutions. Business Development Mindset: You recognize opportunities, communicate value effectively, build relationships, and understand how strong physician partnerships contribute to organizational growth. Problem Solving: You identify root causes and develop practical, scalable solutions rather than simply escalating problems. Communication: You communicate effectively with physicians, frontline employees, managers, executives, and technical teams. Adaptability: You are comfortable working in a fast-paced environment where priorities may change quickly. Collaboration: You build productive relationships across departments and can bring multiple stakeholders together around a common objective. Attention to Detail: You manage the details, deadlines, and follow-up required for successful execution without losing sight of the larger organizational objective. ON-SITE WORK REQUIREMENT This position is designed as an on-site, relationship-driven role. The Project Manager is expected to work directly with physicians, providers, leadership, and operational teams and must be available for in-person meetings, project implementations, problem-solving, and other business needs. This is not a remote or hybrid position. Candidates seeking remote or hybrid employment will not be considered for this role. Travel to other EPIC Health locations may be required based on project and operational needs. WHY JOIN EPIC HEALTH? At EPIC Health, we're transforming healthcare through innovation, collaboration, and a relentless focus on improving the communities we serve. As a Project Manager, you'll have the opportunity to work directly with physicians, providers, and organizational leaders while managing high-impact initiatives that improve how healthcare is delivered. WHAT WE OFFER * Competitive compensation * Comprehensive Medical, Dental, and Vision benefits * 401(k) Retirement Plan * Paid Time Off and Paid Holidays * Professional development and career growth opportunities * Collaborative, mission-driven culture * Direct exposure to physicians and organizational leadership * Opportunity to lead high-impact projects across the organization READY TO MAKE AN IMPACT? Apply today and join EPIC Health in building stronger physician partnerships and better, more efficient healthcare operations. Visit www.epichs.org [http://www.epichs.org] to learn more about EPIC Health. Background checks are required for this role.

Lead large-scale technology and business transformation programs across global organizations. | Experienced in senior leadership with healthcare operations, primary care knowledge, and value-based care models. | Director of Operations (DOO) – Primary Care Services Location: Southfield, MI (On-Site with Local Travel Across All Locations) Employment Type: Full-Time Position Summary Epic Health is seeking a dynamic and experienced Director of Operations (DOO) to oversee our Primary Care Service Lines, including Internal Medicine, Family Medicine, and Pediatrics. This senior leadership role is responsible for driving clinical efficiency, regulatory compliance, financial performance, quality outcomes, and strategic collaboration across our primary care practices. The DOO will also oversee elements of Patient-Centered Medical Home (PCMH) implementation, population health, and integrated value-based care initiatives while coordinating cross-departmental alignment with Diagnostics, Specialty Services, and Care Management. Key Responsibilities • Provide leadership and oversight of operations across all Primary Care service lines. • Develop and implement workflow optimization, standard operating procedures (SOPs), and scheduling models to enhance patient access and throughput. • Lead quality improvement initiatives focused on PCMH transformation, preventive care, chronic disease management, and value-based metrics. • Ensure alignment and collaboration with Diagnostic Services (Lab/Radiology), Specialty Services, and Care Management programs. • Monitor operational performance, including visit volume, provider productivity, and access metrics. • Oversee recruitment, onboarding, training, and performance management of clinical and administrative staff. • Direct departmental budgeting, forecasting, and expense control. • Ensure compliance with CMS guidelines, NCQA PCMH recognition, and HIPAA regulations. • Integrate population health strategies, including HEDIS/STAR metric tracking, RAF/MIPS optimization, and panel management. • Partner with IT and EHR teams to maintain effective digital workflows, data integrity, and reporting. • Collaborate with clinical and executive leadership on strategic growth, service line expansion, and community outreach. • Other job duties as assigned. Travel Requirement Travel is mandatory and could be up to 75% covering all Michigan locations. Minimum Qualifications • Bachelor’s degree in Healthcare Administration, Business, Public Health, Nursing, or related field. • Minimum 5 years of experience in a senior leadership role overseeing ambulatory primary care operations. • Knowledge of PCMH, NCQA standards, and primary care value-based care models. • Familiarity with pediatric, family medicine, and adult medicine care models. • Working knowledge of Athena or similar EHR systems. • Demonstrated experience managing multisite primary care networks. • Proficiency in healthcare operations analytics and quality reporting. Preferred Qualifications • Master’s degree (MHA, MPH, MBA, MSN or equivalent). • Certification in Lean, Six Sigma, or Project Management. • Experience with ACO REACH, MSSP, or Medicaid/Medicare VBC contracts. • Previous involvement in PCMH certification or recertification efforts. • Pediatric and adult medicine operational integration experience. Core Competencies • Team leadership and culture development • Operational standardization and scaling • Primary care quality and value performance • Cross-functional collaboration • Financial and regulatory management Performance Metrics • Patient access (same-day appointment availability, panel management) • Visit volume, provider productivity, and encounter capture • HEDIS, STAR, and quality metric performance • Staff satisfaction and retention rates • Cost management and operational efficiency • PCMH certification and audit readiness Application Requirements Applicants will be screened based on the following: • 5+ years of experience in a leadership role within primary care operations • Track record of improving patient access, quality performance, and team efficiency • Educational and credentialing background aligned with primary care leadership • Familiarity with value-based care models and PCMH certification • Demonstrated ability to work collaboratively across departments What We Offer • Competitive Salary • Health, Dental, Vision, Life, and Disability Insurance • 401(k) Retirement Plan • Generous PTO and Paid Holidays • Professional Development and Growth Opportunities • A mission-driven, supportive team environment focused on delivering innovative, high-quality care Why Join EPIC Health? At EPIC Health, we are a patient-first, outcomes-driven multispecialty healthcare organization committed to delivering coordinated, accessible, and quality care. This role offers the opportunity to shape the future of our primary care model and work alongside an experienced leadership team focused on growth, excellence, and population health. EPIC Health is more than a healthcare provider—we are building the future of care for our communities. Ready to Lead Change? If you’re ready to bring your leadership, vision, and operational expertise to a team that’s redefining healthcare, we want to meet you. Apply today at www.epichs.org and become part of something truly EPIC. Background checks are required for this role.

Lead coordination and execution of physician practice acquisitions ensuring seamless transitions and risk management. | Bachelor's degree and 3-5+ years project management experience with proficiency in project management software like Smartsheet. | ACQUISITION PROJECT MANAGER Location: Southfield, MI (On-Site) Employment Type: Full-Time POSITION SUMMARY The Acquisition Project Manager is responsible for leading the day-to-day coordination and execution of physician practice acquisitions from Letter of Intent (LOI) through Go-Live and post-acquisition stabilization. This role serves as the central coordinator for each acquisition, maintaining the integrated project timeline, driving cross-functional collaboration, managing risks, and ensuring every milestone is completed on time and within scope. Working closely with Operations, Human Resources, IT, Revenue Cycle, Credentialing, Legal, Finance, Marketing, Facilities, Compliance, Clinical Operations, and Executive Leadership, the Acquisition Project Manager ensures a seamless transition of newly acquired practices while providing leadership with clear project visibility, status updates, and proactive risk management. ---------------------------------------- WHAT YOU'LL DO PROJECT MANAGEMENT & EXECUTION * Own and maintain the master acquisition project plan from pre-acquisition through post-Go-Live stabilization. * Develop and manage detailed project plans, timelines, milestones, and dependencies for multiple concurrent acquisitions. * Monitor project health, critical paths, deliverables, and overall execution. * Facilitate recurring project meetings, document meeting minutes, decisions, and action items. * Track deliverables through completion while ensuring projects remain on schedule and within scope. * Proactively identify schedule risks, resource constraints, and roadblocks, escalating issues when appropriate. CROSS-FUNCTIONAL COORDINATION * Coordinate activities across all shared service departments, including Operations, HR, IT, Revenue Cycle, Credentialing, Legal, Finance, Marketing, Facilities, Compliance, and Clinical Operations. * Ensure departments understand upcoming deliverables, timelines, dependencies, and resource requirements. * Maintain alignment and accountability across teams throughout the acquisition lifecycle. ACQUISITION READINESS Coordinate and validate readiness across all operational areas, including: * Facility readiness * Staffing and onboarding * Technology and infrastructure * Clinical operations * Revenue Cycle * EHR implementation * Credentialing and compliance * Regulatory requirements * Patient communications * Vendor transitions * Operational Go-Live preparedness Ensure all pre-Go-Live milestones and readiness activities are successfully completed before implementation. RISK MANAGEMENT * Identify project risks, issues, assumptions, and dependencies early. * Develop mitigation and contingency plans. * Manage project changes and coordinate issue resolution across departments. * Escalate unresolved risks and critical issues to leadership as needed. STAKEHOLDER COMMUNICATION Serve as the primary project coordinator between: * Physician Leadership * Executive Leadership * Practice Leadership * Shared Service Departments * Implementation Teams * External Partners and Vendors Provide consistent communication, executive status updates, and project reporting while ensuring stakeholders remain informed throughout the project lifecycle. DOCUMENTATION & GOVERNANCE Maintain accurate and organized project documentation, including: * Integrated Master Schedule (Gantt) * RAID Logs (Risks, Assumptions, Issues & Dependencies) * Meeting Minutes * Decision Logs * Executive Status Reports * Project Dashboards * Action Item Trackers * Readiness Assessments * Go-Live Checklists * Lessons Learned Ensure all documentation remains current, accessible, and audit-ready. ---------------------------------------- WHAT YOU BRING REQUIRED QUALIFICATIONS * Bachelor's degree in Business, Healthcare Administration, Project Management, or a related field. * 3–5+ years of project management experience, preferably in healthcare operations, physician practice management, healthcare IT, mergers & acquisitions, or implementation projects. * Experience managing multiple complex projects simultaneously. * Strong project management, planning, organizational, and time management skills. * Experience coordinating cross-functional teams without direct supervisory authority. * Excellent written, verbal, and presentation communication skills. * Strong analytical, critical thinking, and problem-solving abilities. * Proficiency with Microsoft Project, Smartsheet, Excel, or similar project management software. PREFERRED QUALIFICATIONS * Experience with physician practice acquisitions or healthcare integration projects. * Familiarity with healthcare operations, EHR implementations, credentialing, revenue cycle, compliance, and operational transitions. * PMP, CAPM, Lean Six Sigma, or equivalent project management certification preferred. ---------------------------------------- SKILLS & COMPETENCIES * Project Planning & Execution * Cross-Functional Leadership * Risk & Change Management * Healthcare Operations * Process Improvement * Executive Communication * Organizational & Time Management * Documentation & Governance * Critical Thinking & Problem Solving * Attention to Detail ---------------------------------------- WHY JOIN EPIC HEALTH? As EPIC Health continues to expand through strategic acquisitions, this role offers the opportunity to directly influence our growth by integrating new physician practices into a high-performing, patient-centered healthcare organization. You'll work alongside executive leadership on high-impact initiatives that shape the future of our organization. ---------------------------------------- WHAT WE OFFER * Competitive salary * Performance-based bonus opportunities * Medical, Dental, and Vision Insurance * 401(k) Retirement Plan * Paid Time Off & Holiday Pay * Professional development and career advancement opportunities * Collaborative, mission-driven culture * Opportunity to work on large-scale strategic growth initiatives with executive leadership ---------------------------------------- READY TO MAKE AN IMPACT? If you're an organized, proactive project management professional who enjoys leading complex initiatives and collaborating across multiple teams, we'd love to hear from you. Apply today and help drive the successful growth of EPIC Health through strategic practice acquisitions. Visit www.epichs.org [http://www.epichs.org] to learn more. Background checks are required for this role.

Lead operational strategy and market expansion including clinic launches and daily operations oversight. | Bachelor's degree and 5-7+ years healthcare operations leadership with clinic startup and multi-site management experience. | Job Title: Director of Operations – Healthcare Location: Southfield, MI (On-site | Potential Travel ) Lead with Purpose. Build the Future of Healthcare in Michigan with EPIC Health At EPIC Health, we’re on a mission to revolutionize healthcare delivery with relentless focus, innovation, and compassion. As we expand into Texas, we’re looking for a dynamic Director of Operations to play a critical leadership role in launching, scaling, and optimizing our footprint in the region. This is a unique growth opportunity. During the initial market-entry phase, the Director of Operations will serve as a hands-on operational leader, performing Business Administrator and/or District Manager responsibilities as needed to establish strong clinic operations. As the state expands, the position will evolve into a traditional Director of Operations role with broader strategic oversight.. What You’ll Do Strategic Leadership & Market Expansion * Lead the development and execution of operational strategy for EPIC Health’s Texas market. * Partner with executive leadership to build and scale clinic operations across Houston and surrounding areas. * Support new site launches, including staffing models, workflows, and operational readiness. Operational Oversight * Oversee day-to-day operations across one or multiple clinic locations. * Ensure efficient work flows, optimal staffing, and high-quality patient care delivery. * Implement and standardize processes as the organization grows in Texas. Michigan Compliance & Regulatory Management * Ensure compliance with Michigan healthcare regulations. * Maintain readiness for audits, inspections, and payer requirements in the Texas market. Financial Management * Develop and manage budgets, monitor performance, and drive operational efficiency. * Identify opportunities for cost optimization and revenue growth while maintaining care quality. Quality & Performance Improvement * Establish and monitor KPIs related to patient outcomes, satisfaction, and operational performance. * Lead continuous improvement initiatives to enhance care delivery and clinic efficiency. Team Development & Culture Building * Recruit, train, and develop high-performing clinical and administrative teams in a new market. * Build a strong, mission-driven culture aligned with EPIC Health’s values. * Provide ongoing leadership, coaching, and performance management. Stakeholder Collaboration * Build strong relationships with providers, staff, and external partners across Texas. * Collaborate cross-functionally with corporate teams to ensure alignment and successful expansion. Technology & Infrastructure * Support implementation and optimization of EHR and operational systems. * Help establish scalable infrastructure to support multi-site growth. Risk Management * Identify and mitigate operational risks in a new and evolving market. * Develop and enforce policies and procedures to ensure compliance and organizational integrity. What You Bring Qualifications * Bachelor’s degree in Healthcare Administration, Business Administration, or related field (Master’s preferred). * 5–7+ years of healthcare operations leadership experience, with multi-site or growth experience strongly preferred. * Experience in clinic startup, expansion, or turnaround environments is highly desirable. * Strong knowledge of healthcare regulations and compliance requirements (Texas experience preferred). Skills & Competencies * Proven ability to build and scale operations in a new market. * Strong analytical, problem-solving, and decision-making skills. * Exceptional leadership, communication, and organizational abilities. * Experience managing cross-functional teams and complex projects. * Proficiency in EHR systems, data analytics, and Microsoft Office Suite. Preferred * Experience in Michigan healthcare operations or similar regulatory environments. * Certification such as FACHE or CMPE. * Background in primary care, value-based care, or multi-specialty operations. Why Join EPIC Health? What We Offer * Competitive Salary & Benefits – Reflecting your leadership and impact. * Growth Opportunity – Be a key leader in expanding EPIC Health into a new state. * Mission-Driven Culture – Work alongside a team committed to transforming patient care. * High Impact Role – Directly shape operations, teams, and patient outcomes in Florida. Ready to Build Something EPIC? If you’re a driven operational leader ready to help launch and grow a healthcare organization in Texas, we want to hear from you. Apply today and be part of building something truly impactful at EPIC Health. Visit www.epichs.org [http://www.epichs.org/] to learn more. * Background checks are required for this role.

Lead and manage multi-workstream enterprise projects with cross-functional teams and executive stakeholders. | Experienced leader with strong operational, financial, and team management skills, preferably in healthcare operations. | Job Title: Director of Operations – Healthcare Location: Southfield, MI (On-site | Potential Travel ) Lead with Purpose. Build the Future of Healthcare in Michigan with EPIC Health At EPIC Health, we’re on a mission to revolutionize healthcare delivery with relentless focus, innovation, and compassion. As we expand into Texas, we’re looking for a dynamic Director of Operations to play a critical leadership role in launching, scaling, and optimizing our footprint in the region. This is a unique growth opportunity. During the initial market-entry phase, the Director of Operations will serve as a hands-on operational leader, performing Business Administrator and/or District Manager responsibilities as needed to establish strong clinic operations. As the state expands, the position will evolve into a traditional Director of Operations role with broader strategic oversight.. What You’ll Do Strategic Leadership & Market Expansion • Lead the development and execution of operational strategy for EPIC Health’s Texas market. • Partner with executive leadership to build and scale clinic operations across Houston and surrounding areas. • Support new site launches, including staffing models, workflows, and operational readiness. Operational Oversight • Oversee day-to-day operations across one or multiple clinic locations. • Ensure efficient work flows, optimal staffing, and high-quality patient care delivery. • Implement and standardize processes as the organization grows in Texas. Michigan Compliance & Regulatory Management • Ensure compliance with Michigan healthcare regulations. • Maintain readiness for audits, inspections, and payer requirements in the Texas market. Financial Management • Develop and manage budgets, monitor performance, and drive operational efficiency. • Identify opportunities for cost optimization and revenue growth while maintaining care quality. Quality & Performance Improvement • Establish and monitor KPIs related to patient outcomes, satisfaction, and operational performance. • Lead continuous improvement initiatives to enhance care delivery and clinic efficiency. Team Development & Culture Building • Recruit, train, and develop high-performing clinical and administrative teams in a new market. • Build a strong, mission-driven culture aligned with EPIC Health’s values. • Provide ongoing leadership, coaching, and performance management. Stakeholder Collaboration • Build strong relationships with providers, staff, and external partners across Texas. • Collaborate cross-functionally with corporate teams to ensure alignment and successful expansion. Technology & Infrastructure • Support implementation and optimization of EHR and operational systems. • Help establish scalable infrastructure to support multi-site growth. Risk Management • Identify and mitigate operational risks in a new and evolving market. • Develop and enforce policies and procedures to ensure compliance and organizational integrity. What You Bring Qualifications • Bachelor’s degree in Healthcare Administration, Business Administration, or related field (Master’s preferred). • 5–7+ years of healthcare operations leadership experience, with multi-site or growth experience strongly preferred. • Experience in clinic startup, expansion, or turnaround environments is highly desirable. • Strong knowledge of healthcare regulations and compliance requirements (Texas experience preferred). Skills & Competencies • Proven ability to build and scale operations in a new market. • Strong analytical, problem-solving, and decision-making skills. • Exceptional leadership, communication, and organizational abilities. • Experience managing cross-functional teams and complex projects. • Proficiency in EHR systems, data analytics, and Microsoft Office Suite. Preferred • Experience in Michigan healthcare operations or similar regulatory environments. • Certification such as FACHE or CMPE. • Background in primary care, value-based care, or multi-specialty operations. Why Join EPIC Health? What We Offer • Competitive Salary & Benefits – Reflecting your leadership and impact. • Growth Opportunity – Be a key leader in expanding EPIC Health into a new state. • Mission-Driven Culture – Work alongside a team committed to transforming patient care. • High Impact Role – Directly shape operations, teams, and patient outcomes in Florida. Ready to Build Something EPIC? If you’re a driven operational leader ready to help launch and grow a healthcare organization in Texas, we want to hear from you. Apply today and be part of building something truly impactful at EPIC Health. Visit www.epichs.org to learn more. • Background checks are required for this role.