EPIC Health System LLC

Compensation

Full Description

Job Title: Director of Operations – Healthcare Location: Southfield, MI (On-site | Potential Travel ) Lead with Purpose. Build the Future of Healthcare in Michigan with EPIC Health At EPIC Health, we’re on a mission to revolutionize healthcare delivery with relentless focus, innovation, and compassion. As we expand into Texas, we’re looking for a dynamic Director of Operations to play a critical leadership role in launching, scaling, and optimizing our footprint in the region. This is a unique growth opportunity. During the initial market-entry phase, the Director of Operations will serve as a hands-on operational leader, performing Business Administrator and/or District Manager responsibilities as needed to establish strong clinic operations. As the state expands, the position will evolve into a traditional Director of Operations role with broader strategic oversight.. What You’ll Do Strategic Leadership & Market Expansion • Lead the development and execution of operational strategy for EPIC Health’s Texas market. • Partner with executive leadership to build and scale clinic operations across Houston and surrounding areas. • Support new site launches, including staffing models, workflows, and operational readiness. Operational Oversight • Oversee day-to-day operations across one or multiple clinic locations. • Ensure efficient work flows, optimal staffing, and high-quality patient care delivery. • Implement and standardize processes as the organization grows in Texas. Michigan Compliance & Regulatory Management • Ensure compliance with Michigan healthcare regulations. • Maintain readiness for audits, inspections, and payer requirements in the Texas market. Financial Management • Develop and manage budgets, monitor performance, and drive operational efficiency. • Identify opportunities for cost optimization and revenue growth while maintaining care quality. Quality & Performance Improvement • Establish and monitor KPIs related to patient outcomes, satisfaction, and operational performance. • Lead continuous improvement initiatives to enhance care delivery and clinic efficiency. Team Development & Culture Building • Recruit, train, and develop high-performing clinical and administrative teams in a new market. • Build a strong, mission-driven culture aligned with EPIC Health’s values. • Provide ongoing leadership, coaching, and performance management. Stakeholder Collaboration • Build strong relationships with providers, staff, and external partners across Texas. • Collaborate cross-functionally with corporate teams to ensure alignment and successful expansion. Technology & Infrastructure • Support implementation and optimization of EHR and operational systems. • Help establish scalable infrastructure to support multi-site growth. Risk Management • Identify and mitigate operational risks in a new and evolving market. • Develop and enforce policies and procedures to ensure compliance and organizational integrity. What You Bring Qualifications • Bachelor’s degree in Healthcare Administration, Business Administration, or related field (Master’s preferred). • 5–7+ years of healthcare operations leadership experience, with multi-site or growth experience strongly preferred. • Experience in clinic startup, expansion, or turnaround environments is highly desirable. • Strong knowledge of healthcare regulations and compliance requirements (Texas experience preferred). Skills & Competencies • Proven ability to build and scale operations in a new market. • Strong analytical, problem-solving, and decision-making skills. • Exceptional leadership, communication, and organizational abilities. • Experience managing cross-functional teams and complex projects. • Proficiency in EHR systems, data analytics, and Microsoft Office Suite. Preferred • Experience in Michigan healthcare operations or similar regulatory environments. • Certification such as FACHE or CMPE. • Background in primary care, value-based care, or multi-specialty operations. Why Join EPIC Health? What We Offer • Competitive Salary & Benefits – Reflecting your leadership and impact. • Growth Opportunity – Be a key leader in expanding EPIC Health into a new state. • Mission-Driven Culture – Work alongside a team committed to transforming patient care. • High Impact Role – Directly shape operations, teams, and patient outcomes in Florida. Ready to Build Something EPIC? If you’re a driven operational leader ready to help launch and grow a healthcare organization in Texas, we want to hear from you. Apply today and be part of building something truly impactful at EPIC Health. Visit www.epichs.org to learn more. • Background checks are required for this role.