Empower Pharmacy

Design and build scalable backend systems for pharmacy operations with leadership and mentorship roles. | Requires 5+ years experience in backend systems, proficiency in Java, TypeScript, GraphQL, and ability to mentor junior engineers in regulated environments. | Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together. Position Summary The Senior Software Engineer - Automation delivers meaningful business impact by designing and building scalable backend systems that power pharmacy operations, manufacturing, logistics, and regulatory compliance across Empower’s 503A/503B environment. Contributing to system design and technical direction within their domain, this role helps shape how mission-critical platforms grow and mature at scale. AI serves as a force multiplier—accelerating engineering velocity, elevating system observability, and enabling data-driven decision-making across the platform. This role demands strong technical depth: engineers who pair solid execution with sound design judgment, who thrive in ambiguous environments, and who consistently raise the quality bar within their team. Responsibilities: Architecture and Enterprise Integration • Systems Ownership: Design and implement backend systems within pharmacy operations, manufacturing, and logistics domains; use AI-assisted tools to model dependencies, assess load, and validate design decisions before committing engineering resources. • Governance Standards: Apply and contribute to architectural standards governing how services communicate and evolve; participate in design reviews to reduce systemic risk in Empower’s highly regulated 503A/503B environment. • Platform Interoperability: Implement and maintain integrations across internal services and external regulatory systems using canonical data contracts and API versioning protocols; leverage AI tooling to detect integration drift and accelerate service onboarding. System Performance and Reliability • Scale Engineering: Build high-throughput, low-latency backend systems for large-scale pharmacy and logistics workloads; apply AI-augmented capacity planning to maintain performance under peak demand without over-provisioning infrastructure. • Resilience Architecture: Implement fault-tolerant systems with observability layers—distributed tracing, structured logging, and anomaly detection—that surface degradation early; collaborate with SRE teams to support incident response and reduce recovery time. • Performance Optimization: Conduct performance analysis identifying bottlenecks at the database, network, and application tiers; use AI-assisted profiling to prioritize fixes and deliver measurable improvements in latency and throughput. Engineering Leadership and Enablement • Technical Mentorship: Mentor junior and mid-level engineers within the team—elevating design literacy and code quality through structured reviews and pair programming; model rigor and learning agility that raises the bar for those around you. • Platform Velocity: Contribute to shared platform capabilities—CI/CD pipelines, reusable libraries, infrastructure-as-code—that standardize delivery; leverage AI-powered code generation and automated testing to improve team efficiency and output quality. • Strategic Influence: Contribute to technical direction and roadmap priorities within your team; translate operational complexity and regulatory requirements into clear technical recommendations that build alignment among peers and stakeholders. Knowledge and Skills: • Expertise in distributed systems, backend architecture, and microservices design at enterprise scale. • Strong proficiency in frontend technologies including React, Next.js, Tailwind CSS, and TypeScript within production environments. • Strong proficiency in Java/ Springboot ecosystem and optionally to have Python, C# within production environments. • Strong proficiency in GraphQL and/or Node.js-based development for distributed platform integration. • Deep understanding of performance optimization, system reliability, and observability practices. • Ability to design systems that meet regulatory, security, and data integrity requirements. Experience and Qualifications: • 5+ years of software engineering experience, with a demonstrated ability to own and deliver complex backend features and systems independently. • Proven track record delivering production-grade backend systems that are performant, reliable, and maintainable in complex, high-growth environments. • Demonstrated ability to contribute to technical direction and provide mentorship to junior engineers within a team setting. • Experience in regulated industries requiring auditability, data traceability, and compliance-aware system design. • Bachelor's degree in Computer Science, Software Engineering, or a related field required; Master's degree preferred. Key Competencies: • Customer Focus: Builds trust through customer-centric solutions. • Strategic AI: Guides responsible AI adoption and adaptation. • Optimizes Work Processes: Drives efficiency with continuous improvement. • Collaborates: Partners effectively to achieve shared goals. • Resourcefulness: Secures and deploys resources efficiently. • Manages Complexity: Simplifies and solves complex challenges. • Ensures Accountability: Delivers on commitments with integrity. • Situational Adaptability: Adjusts approach to shifting conditions. • Communicates Effectively: Tailors messages to diverse audiences. Values: • People: Empowering people defines who we are. • Quality: Excellence in every product, every time. • Service: Serving others is our highest purpose. • Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Lead the Marketing PMO, drive AI tool adoption, and design marketing experimentation programs to improve revenue and customer experience. | 7+ years in marketing or strategy with program management and experimentation experience, bachelor's degree, and regulated industry experience required. | Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together. POSITION SUMMARY The Director of Innovation & PMO owns the structure, velocity, and strategic ambition of the Marketing function at Empower Pharmacy. This role sits at the intersection of AI-enabled innovation, structured program management, and marketing experimentation. It exists to ensure the Marketing team executes against the highest-priority initiatives with rigor, consistently incubates ideas that drive incremental revenue, and launches programs that improve customer experience and brand performance. This leader will build and govern the Marketing PMO, drive adoption of AI tools that improve speed and productivity across the team, and lead the design and launch of marketing experimentation programs. They report directly to the CMO and act as a force multiplier across brand, campaigns, content, demand generation, product and channel strategy. The right candidate thinks in systems, executes with urgency, and has the commercial instincts to distinguish between experimentation for its own sake and innovation that moves the business forward. This role has no direct reports at launch but is expected to build and lead a team as the function matures. RESPONSIBILITIES Marketing PMO and Program Governance Portfolio Ownership: Build and manage the Marketing PMO from the ground up. Own the full lifecycle of marketing initiatives from brief through post-launch review. Maintain a live portfolio view that enables the CMO to prioritize, deprioritize, and redeploy resources in real time. Roadmap Planning: Translate CMO directives and marketing strategy into time-bound, cross-functional roadmaps with clear ownership, milestones, and escalation protocols. Ensure the team is always working on the highest-leverage activities. Cross-Functional Coordination: Serve as the integration point across Marketing disciplines and key stakeholder functions including Sales, Product, Customer Success, Legal, Regulatory, and Medical. Drive shared accountability and resolve misalignment before it creates execution risk. Marketing Innovation and Experimentation Innovation Pipeline: Build and steward the Marketing experimentation pipeline. Identify, evaluate, and advance ideas that improve revenue generation, customer acquisition, retention, or brand performance. Own the go/no-go framework for what gets resourced and launched. Program Incubation: Design and launch structured marketing experimentation programs. Run experiments end-to-end when speed requires it; hand off to team members for scale when the model is proven. Ensure every program has a clear hypothesis, success metric, and decision point. Channel Innovation: Identify emerging channels, campaign formats, and audience strategies that Empower has not yet activated. Bring structured test plans, not opinions. Convert what works into repeatable playbooks. AI-Enabled Innovation AI Workflow Design: Lead the identification and adoption of AI tools that make the Marketing team faster, more effective, and higher quality in their output. This includes generative AI for content and copy, AI-assisted campaign analytics, and automation of repeatable tasks across projects and programs. Build internal playbooks for responsible and compliant AI use in a regulated environment. Performance Infrastructure: Build dashboards, KPIs, and reporting cadences that give the CMO and marketing leadership real-time visibility into campaign performance, pipeline influence, and channel effectiveness. Make data the default language of the team. Capability Building: Evaluate, implement, and scale AI tools across the Marketing function. Develop team fluency in AI-assisted workflows and establish governance standards that ensure compliant, effective use across all marketing programs. Strategic Leadership and Planning CMO Alignment: Act as a force multiplier for the CMO by translating strategic vision into executable plans with clear owners, timelines, and success metrics. Surface risks and tradeoffs early to enable proactive decision-making. Resource Prioritization: Maintain visibility into team capacity and initiative load across the marketing portfolio. Enable real-time reallocation of resources toward the highest-impact programs and away from lower-priority work. Team Development: This role launches as an individual contributor but is expected to build and lead a team as the function matures. Identify talent needs, define team structure, and develop the case for investment as scope and results expand. Execution and Accountability Operational Rigor: Establish the operating rhythms, tools, and norms that enable the Marketing team to execute with consistency and speed. Ensure every initiative has a clear brief, defined ownership, and a structured review cadence. Stakeholder Communication: Synthesize complexity into clear executive narratives and practical team-level direction. Maintain stakeholder confidence through transparent reporting, proactive escalation, and disciplined follow-through. Outcome Orientation: Hold the Marketing team accountable to measurable results. Define what success looks like before launch, track performance against commitments, and ensure learnings are captured and applied to future programs. KNOWLEDGE AND SKILLS Deep expertise in marketing program management, innovation pipeline development, and structured experimentation in complex, regulated, or high-growth environments. Hands-on experience using AI tools to improve effectiveness, speed, and productivity across marketing projects and programs; able to evaluate, adopt, and build team capability around AI in a compliant, regulated environment. Strong command of marketing experimentation methodology: hypothesis design, test structure, statistical significance, and scaling what works. Proven ability to manage concurrent, cross-functional marketing programs such as balancing scope, risk, and stakeholder alignment while delivering measurable outcomes. Excellent written and verbal communication. Able to synthesize complexity into clear executive narratives and practical team-level direction. Comfortable operating in regulated industries and understands how to move quickly without creating compliance exposure. EXPERIENCE AND QUALIFICATIONS Bachelor's degree required; MBA or advanced degree preferred. 7+ years in B2B or B2C marketing, marketing operations, or strategy roles, with at least 3 years at a Manager level or above in a high-growth or regulated environment. Demonstrated experience building or managing a marketing PMO, program governance function, or operational marketing structure. Hands-on experience deploying AI tools in a marketing or operational context, with specific examples of tools implemented and outcomes achieved. Experience in a regulated industry required. Healthcare, specialty pharma, compounding, telehealth, or life sciences backgrounds prioritized. Track record of designing and running structured marketing experiments that produced measurable, scalable outcomes. Proven cross-functional collaborator with experience working alongside Sales, Product, Customer Success, Legal, Regulatory, and Medical teams. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Provide strategic leadership to drive retention, customer health, and operational scalability using AI analytics and lifecycle strategies. | At least eight years in customer success or service leadership with four years managing people, bachelor's degree required, advanced degree preferred, and expertise in CRM, AI analytics, and stakeholder management. | Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together. POSITION SUMMARY The Director, Customer Success provides strategic leadership for Empower’s customer success function, driving retention, customer health, operational scalability, and enterprise-level service excellence across expanding 503A and 503B operations. This role defines and executes customer success strategies, leads customer lifecycle management, owns executive escalation and retention governance, and partners cross-functionally to improve customer outcomes, service quality, and long-term business performance. Leveraging AI-enabled analytics, workflow automation, customer health scoring, and predictive insights, the Director strengthens proactive engagement, identifies risk and growth opportunities, and enables data-driven decision-making. Success requires executive presence, disciplined execution, strong people leadership, strategic thinking, and the ability to scale customer success capabilities in a highly regulated, hyper-growth healthcare environment. RESPONSIBILITIES Customer Success Strategy Strategic Retention Leadership: Defines and leads enterprise customer success strategies that protect revenue, improve customer health, strengthen retention, and support scalable service delivery across Empower’s regulated 503A and 503B operations. Customer Lifecycle Strategy: Establishes lifecycle frameworks for onboarding, adoption, engagement, issue resolution, renewal readiness, and long-term customer value realization, ensuring consistent execution and measurable outcomes. Risk and Growth Governance: Builds proactive risk identification, escalation, and recovery processes using AI-enabled analytics, customer health indicators, and trend monitoring to reduce churn risk, improve service recovery, and identify growth opportunities. Team Leadership & Development Organizational Leadership: Leads, develops, and scales Customer Success teams and leaders by setting clear expectations, operating rhythms, performance standards, and accountability mechanisms aligned with enterprise objectives. Performance Management: Owns customer success KPIs, retention metrics, service quality standards, productivity measures, and performance reporting to drive transparency, disciplined execution, and continuous improvement. Leadership Development: Builds a high-performance culture focused on customer advocacy, accountability, learning agility, coaching, and responsible use of AI-enabled tools to improve decision-making and team effectiveness. Operational Excellence Operating Model Design: Designs and continuously improves customer success processes, segmentation models, service standards, and governance routines that support consistency, scalability, and operational excellence. Process Optimization: Identifies workflow gaps, customer friction points, and operational inefficiencies; partners with stakeholders to implement automation, reporting, and process improvements that increase speed, quality, and reliability. Data and Insights Leadership: Ensures accurate customer records, reporting consistency, dashboard adoption, and portfolio-level insights that enable data-driven decisions, compliance alignment, and proactive customer management. Cross-Functional Collaboration Executive and Stakeholder Alignment: Partners with Sales, Operations, Quality, Compliance, Product, Technology, and executive leadership to align priorities, resolve systemic issues, and improve customer outcomes across the enterprise. Voice of the Customer: Translates customer feedback, escalation trends, satisfaction data, and operational insights into recommendations that influence process improvement, service design, product priorities, and strategic planning. Executive Reporting: Provides leadership with clear reporting on retention performance, customer health, risks, operational trends, and recommended actions using AI-enabled dashboards, forecasting tools, and portfolio analysis. KNOWLEDGE AND SKILLS Advanced expertise in customer success strategy, retention management, customer lifecycle design, executive escalation governance, service operations, and customer experience improvement within fast-paced, regulated, or high-growth environments. Strong proficiency with CRM platforms, customer health scoring, AI-enabled analytics, workflow automation, operational dashboards, forecasting tools, and reporting frameworks that support scalable customer success execution. Demonstrated ability to lead leaders and teams, influence senior stakeholders, manage complex customer escalations, drive cross-functional accountability, and deliver measurable improvements in retention, satisfaction, productivity, and service quality. EXPERIENCE AND QUALIFICATIONS Bachelor’s degree in Business Administration, Operations, Healthcare Management, Communications, or a related discipline required; advanced degree preferred. Minimum of eight years of progressive experience in customer success, account management, customer experience, operations, or service leadership within healthcare, technology, pharmaceutical, life sciences, or similarly regulated environments preferred. Minimum of four years of people leadership experience, including experience leading customer success teams, managers, retention initiatives, escalation management, or customer lifecycle operations, strongly preferred. Experience designing customer success operating models, customer health frameworks, executive business review processes, service quality metrics, and scalable engagement strategies preferred. Experience utilizing CRM systems, AI-enabled customer analytics platforms, workflow automation technologies, forecasting tools, and executive reporting dashboards preferred. Demonstrated ability to influence senior leaders, lead cross-functional initiatives, solve complex customer and operational challenges, and adapt rapidly within hyper-growth operational environments. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Design and implement scalable backend systems and lead technical direction in a regulated environment. | 5+ years software engineering experience with production backend systems and a bachelor's degree required. | Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together. Position Summary The Senior Software Engineer delivers meaningful business impact by designing and building scalable backend systems that power pharmacy operations, manufacturing, logistics, and regulatory compliance across Empower’s 503A/503B environment. Contributing to system design and technical direction within their domain, this role helps shape how mission-critical platforms grow and mature at scale. AI serves as a force multiplier—accelerating engineering velocity, elevating system observability, and enabling data-driven decision-making across the platform. This role demands strong technical depth: engineers who pair solid execution with sound design judgment, who thrive in ambiguous environments, and who consistently raise the quality bar within their team. Responsibilities: Architecture and Enterprise Integration Systems Ownership: Design and implement backend systems within pharmacy operations, manufacturing, and logistics domains; use AI-assisted tools to model dependencies, assess load, and validate design decisions before committing engineering resources. Governance Standards: Apply and contribute to architectural standards governing how services communicate and evolve; participate in design reviews to reduce systemic risk in Empower’s highly regulated 503A/503B environment. Platform Interoperability: Implement and maintain integrations across internal services and external regulatory systems using canonical data contracts and API versioning protocols; leverage AI tooling to detect integration drift and accelerate service onboarding. System Performance and Reliability Scale Engineering: Build high-throughput, low-latency backend systems for large-scale pharmacy and logistics workloads; apply AI-augmented capacity planning to maintain performance under peak demand without over-provisioning infrastructure. Resilience Architecture: Implement fault-tolerant systems with observability layers—distributed tracing, structured logging, and anomaly detection—that surface degradation early; collaborate with SRE teams to support incident response and reduce recovery time. Performance Optimization: Conduct performance analysis identifying bottlenecks at the database, network, and application tiers; use AI-assisted profiling to prioritize fixes and deliver measurable improvements in latency and throughput. Engineering Leadership and Enablement Technical Mentorship: Mentor junior and mid-level engineers within the team—elevating design literacy and code quality through structured reviews and pair programming; model rigor and learning agility that raises the bar for those around you. Platform Velocity: Contribute to shared platform capabilities—CI/CD pipelines, reusable libraries, infrastructure-as-code—that standardize delivery; leverage AI-powered code generation and automated testing to improve team efficiency and output quality. Strategic Influence: Contribute to technical direction and roadmap priorities within your team; translate operational complexity and regulatory requirements into clear technical recommendations that build alignment among peers and stakeholders. Knowledge and Skills: Expertise in distributed systems, backend architecture, and microservices design at enterprise scale. Strong proficiency in frontend technologies including React, Next.js, Tailwind CSS, and TypeScript within production environments. Strong proficiency in Java/ Springboot ecosystem and optionally to have Python, C# within production environments. Strong proficiency in GraphQL and/or Node.js-based development for distributed platform integration. Deep understanding of performance optimization, system reliability, and observability practices. Ability to design systems that meet regulatory, security, and data integrity requirements. Experience and Qualifications: 5+ years of software engineering experience, with a demonstrated ability to own and deliver complex backend features and systems independently. Proven track record delivering production-grade backend systems that are performant, reliable, and maintainable in complex, high-growth environments. Demonstrated ability to contribute to technical direction and provide mentorship to junior engineers within a team setting. Experience in regulated industries requiring auditability, data traceability, and compliance-aware system design. Bachelor's degree in Computer Science, Software Engineering, or a related field required; Master's degree preferred. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.