Elevation Individual And Family Therapy PLLC

Develop and manage marketing campaigns, create content, analyze campaign performance, and engage with the community. | Experience in digital marketing, social media management, content creation, and campaign analysis. | Benefits: • 401(k) • 401(k) matching • Employee discounts Job Title: Marketing and Outreach Coordinator Company: Elevation Individual and Family Therapy Location: Matteson and Homewood, IL Job Type: Part-time (Potential for Full Time) Reports to: CEO Job Summary: Elevation Individual and Family Therapy is seeking a dynamic and innovative Marketing and Outreach Coordinator to join our team. This role is crucial in promoting our brand, driving client engagement, fostering community relationships, and promoting the sales of our digital and physical products. The ideal candidate will have a passion for mental health, a knack for creative marketing strategies, and a commitment to community engagement. Responsibilities: Marketing: • Develop, implement, and manage comprehensive marketing campaigns across multiple platforms (YouTube, Instagram, Facebook, Pinterest, Google Ads, etc.) to create brand awareness, drive traffic to the Elevation Individual and Family Therapy website for appointment scheduling, and promote the sales of our digital and physical products • Create and maintain content calendars for social media platforms, ensuring consistent and engaging content aligned with our brand's voice and goals. • Monitor, analyze, and report on the performance of marketing campaigns, using data to optimize strategies and achieve KPIs. • Collaborate with graphic designers as needed to enhance the quality and content of the company’s website. • Collaborate with team and any necessary third party venders for the creation of marketing materials such as digital ads, blog posts, videos, newsletters, and promotional content for products. • Manage and update the company’s website with relevant content, ensuring it is user-friendly and optimized for SEO. • Develop and execute digital ad campaigns on platforms such as Google Ads to target specific audiences and drive client acquisition and product sales. • Utilize email marketing, influencer partnerships, and other marketing tactics to expand our reach and engage with potential clients and customers. Community Outreach: • Plan, coordinate, and execute community events, resource fairs, and outreach initiatives to raise awareness about our services and engage with the community. • Build and maintain relationships with community stakeholders, including local businesses, schools, non-profits, and other organizations. • Represent Elevation Individual and Family Therapy at community meetings, health fairs, and other public events. • Coordinate quarterly stakeholder meetings as required by the Medicaid contract, ensuring all necessary preparations and follow-ups are completed. • Develop outreach materials and presentations tailored to different audiences, highlighting the benefits of our services and our commitment to mental health. Product Promotion: • Create and implement marketing strategies to promote the sales of our digital and physical products, including but not limited to, workshops, e-books, therapy tools, and other resources. • Analyze market trends and customer feedback to continuously improve product offerings and marketing approaches for products and therapy services. • Track and report on service and product sales performance, adjusting strategies as needed to meet sales targets. Administrative and Collaborative Duties: • Assist in the development and maintenance of a comprehensive SOP manual for the Marketing and Community Engagement Department, ensuring it is easy to update and accessible for all team members. • Collaborate with other departments to align marketing and outreach strategies with overall company goals and initiatives. • Stay up-to-date with industry trends, best practices, and emerging technologies in digital marketing and community engagement. • Provide regular reports and updates to the administrative manager and other key stakeholders on the progress of marketing and outreach initiatives.

Build and enforce administrative systems, supervise admin staff, liaise with billing, ensure compliance, and provide operational reporting. | 5+ years operations or project management experience (healthcare preferred), strong organizational skills, leadership, billing and compliance familiarity, and technology proficiency. | About Us We are a fast-growing mental health practice providing high-quality therapy services across multiple locations and through telehealth. As a 7-figure agency, we are expanding our leadership team to strengthen our administrative and operational foundation. We are seeking an experienced Operations Manager (Contractor) to bring systems, structure, and accountability to our administrative team while supporting smooth collaboration with clinical leadership and our billing company. Position Overview The Contracted Operations Manager will work 20-30 hours per month (with potential to grow) and will serve as the central hub for administrative operations. This role focuses on building systems, enforcing deadlines, improving efficiency, and ensuring strong communication between admin, clinical, and billing functions. This is a 1099 contract role — ideal for an experienced healthcare or small business operations professional seeking flexible part-time work. Key Responsibilities Audit and refine workflows for scheduling, intakes, office rentals, supply management, and HR file maintenance. • * Develop and enforce SOPs, policies, and checklists for administrative processes. • Supervise and support the Admin Manager and admin staff, ensuring deadlines and projects are consistently met. • Act as liaison with the billing company, monitoring claim submissions, denials, and client balances. Partner with clinical leadership to align administrative practices with compliance standards. • Oversee credentialing and onboarding compliance for staff. • * Create and maintain a simple operations dashboard (Excel/Airtable/other tools) to track performance. • Provide monthly operations reports and updates to the CEO. Qualifications 5+ years of experience in operations, practice management, or project management (healthcare or behavioral health strongly preferred). • Strong organizational and project management skills — detail-oriented, deadline-driven. • Demonstrated ability to lead teams, supervise staff, and enforce accountability. • Familiarity with billing, compliance, and HR processes in healthcare settings. • Comfortable with technology and able to implement workflow tools (e.g., EHRs, scheduling software, Airtable, Excel). • Excellent communication and leadership skills. • Contract Details • Hours: Approx. 20-30 hours/month (may increase during growth phases). • Compensation: Competitive hourly rate (commensurate with experience). • Schedule: Flexible, with standing weekly check-ins and monthly reporting deadlines. • Location: Remote with some in-office availability preferred (depending on practice needs).