eJam

Lead end-to-end creative strategy for paid social campaigns, analyze performance data, and mentor creative teams. | Over 5 years of experience in performance-driven creative strategy, with proven success in developing scalable paid social creative and connecting data insights to creative decisions. | Location: United States (Remote) Employment Type: Full-Time About the Role Ejam is seeking a Senior Creative Strategist to lead performance-driven creative for BugMD, one of our fastest-scaling brands. This role is ideal for a strategist who lives at the intersection of creative storytelling, paid media performance, and rapid experimentation. You'll own the strategic direction behind our video and static ad creative - from concept development to performance optimization - working closely with video editors, graphic designers, a project manager, and freelance copywriters to produce high-volume, high-impact creative that drives growth. This is a senior, hands-on role with real ownership: your ideas will ship fast, get tested in-market, and be judged by performance. What You'll DoOwn Creative Strategy & Direction • Lead the end-to-end creative strategy for paid social campaigns across Meta, TikTok, YouTube, and Instagram. • Develop high-converting angles, hooks, narratives, and concepts rooted in customer insights, product benefits, and performance data. • Set creative direction that balances brand consistency with direct-response effectiveness. Lead Cross-Functional Creative Execution • Act as the strategic lead for a pod consisting of video editors, graphic designers, and copywriters. • Provide clear creative briefs, examples, and feedback that elevate execution quality and speed. • Collaborate closely with a Project Manager to prioritize initiatives, manage timelines, and maintain creative velocity. • Partner with freelance creatives as needed to scale production. Performance Analysis & Iteration • Analyze creative performance using Meta, TikTok, and Google Ads to identify winning patterns and areas for optimization. • Translate performance insights into actionable creative iterations - messaging, structure, pacing, visuals, and formats. • Own the creative testing roadmap and continuously push new hypotheses into market. Platform & Trend Leadership • Stay ahead of evolving platform trends, ad formats, creator styles, and competitive activity. • Apply trends strategically - not reactively - ensuring they align with brand voice and performance goals. • Bring fresh thinking to creative formats, storytelling approaches, and testing methodologies. Strategic Impact & Mentorship • Influence broader creative and growth strategy through insights, learnings, and recommendations. • Contribute to creative playbooks, frameworks, and best practices as the team scales. • Mentor junior strategists and elevate creative thinking across the team. Requirements Required Experience • 5+ years of experience in performance-driven creative strategy, ideally in DTC or growth marketing environments. • Proven track record of developing paid social creative that scales. • Deep understanding of direct-response marketing principles and creative testing. • Strong ability to connect performance data to creative decisions. • Experience leading or heavily influencing cross-functional creative teams. Nice to Have • Experience in health, wellness, or supplement brands. • Familiarity with UGC-style ads, testimonials, and creator-led content. • Copywriting or scripting experience. • Experience working with freelance creative talent. Why This Role • Real ownership over creative strategy - not just execution • Fast feedback loop between creative ideas and performance data • Opportunity to shape and scale a category-leading brand • Collaborative, performance-focused creative culture Benefits • Health, Dental & Vision • 401k Plan • Quarterly Performance Bonus • Team Outings & Events • Amazing, pet-friendly, office environment • Paid time off and company holidays • High-ownership role with direct impact on growth and creative direction

Manage retail forecasting, operational execution, deduction management, and vendor scorecard compliance for national retail accounts while collaborating cross-functionally and with external partners. | Bachelor’s degree and 3+ years in retail account or operations management with strong retail scorecard knowledge, experience with 3PLs and brokers, and proficiency in Microsoft Office and ERP/retail portals. | Company Overview: eJam is a high-growth omnichannel consumer products company with a diverse portfolio of global brands, distributed through Direct-to-Consumer eCommerce, Amazon, and national retail partners such as Target, Walmart, and Kroger. We are dedicated to enriching people’s lives through innovative, sustainable products and building brands that scale across digital and retail channels. Our fast-paced, results-driven culture values accountability, ownership, and teamwork. Job Summary: We are seeking an experienced Retail Account & Operations Manager (CPG) to join our team. Reporting to the Vice President of Sales, this role is responsible for: • Owning retail forecasting and demand planning in collaboration with Supply Chain and brokers. • Managing operational execution for national and regional retail accounts. • Ensuring compliance with vendor scorecards. • Overseeing trade programs and deduction management. This individual will serve as the hub between Sales, Finance, Operations, Marketing, and Supply Chain—while also coordinating with external partners such as brokers, sales rep firms, manufacturers, and third-party logistics providers. Success will be measured by accurate forecasting, deduction recovery, and vendor scorecard performance with major customers such as Target, Walmart, and Kroger. Responsibilities: • Retail Execution & Account Management • Manage relationships with retail accounts and brokers to ensure successful new item setup, planogram execution, and promotional compliance. • Oversee cross-functional execution of new product launches across major retail partners. • Forecasting & Demand Planning • Own forecasting and demand planning for retail customers in partnership with Supply Chain and brokers. • Provide accurate forecasts to support production planning, inventory allocation, and service-level targets. • Use sales data, market trends, and promotional calendars to refine projections. • Deduction & Trade Spend Management • Manage deduction resolution (short pays, chargebacks, compliance fines). • Partner with Finance to validate, dispute, and recover funds. • Track and report trade spend, ensuring ROI and budget adherence. • Vendor Scorecard Performance • Monitor and improve KPIs across major retailer scorecards (OTIF, fill rates, chargebacks, etc.). • Lead corrective actions with 3PLs, manufacturers, and internal teams to ensure compliance and performance. • Cross-Functional & External Collaboration • Partner with 3PLs, supply chain team, brokers, and sales rep firms to ensure operational readiness and scale. • Align internal teams (Sales, Marketing, Finance, Operations) to support retail account success. • Process Improvement & Reporting • Identify opportunities to improve efficiency, reduce costs, and standardize retail operations. • Leverage data-driven insights to improve forecasting, inventory management, and overall execution. • Provide reporting and visibility to executive leadership on account performance, deductions, and trade program effectiveness. • Bachelor’s degree in Business, Operations, Supply Chain, or related field. • 3+ years of experience in retail account management, deduction management, or retail operations. • Strong understanding of retail scorecards, compliance requirements, and trade spend processes. • Experience working with 3PLs, brokers, and national retailers. • Excellent communication, negotiation, and relationship-building skills. • Highly organized with the ability to manage multiple priorities in a fast-paced environment. • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). • ERP and retail portal experience (e.g., NetSuite, Retail Link, Partner-on-Line, or equivalent) strongly preferred. Salary: Salary: $85,000 - $95,000 annually (depending on experience) • Annual performance bonus up to 15% • Paid Vacation & Holiday's