DoorDash USA

Manage regional drone-delivery operations across multiple sites, coordinating partners and internal teams and using data and field observations to improve reliability and scalability. | Requires multi-site or multi-market operations experience, SQL and dashboard proficiency, and the ability to influence without authority in a hands-on, evolving environment. | About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you! About the Role DoorDash Labs is looking for a Senior Operations Associate to help scale drone delivery across multiple partners and cities in Texas and Tulsa, Oklahoma. You’ll own regional operational workstreams, working closely with drone partners, local teams, and cross-functional stakeholders to improve delivery reliability, support market expansion, and create a consistent experience as our network grows. You’ll connect what’s happening on the ground with the region’s performance—using data and field observations to identify gaps, prioritize opportunities, and drive solutions from diagnosis through implementation. You’ll manage a large team across multiple sites and cities, setting clear priorities, coaching team members, and holding the team accountable for consistent execution. You’ll also serve as a key operational point of contact for multiple drone partners, aligning on shared priorities, ensuring follow-through, and turning lessons from individual sites into improvements across markets. This role requires someone who can operate independently, influence without direct authority, and balance immediate operational needs with building processes that scale. You’ll also support community engagement and adoption, bringing local feedback into how we launch and improve drone delivery. This is a hybrid role based in the Dallas Metro area, with regular travel to partner operations and launch sites across Texas and Tulsa, Oklahoma. You’re excited about this opportunity because you will… Drive regional performance: Monitor performance across cities and drone partners, investigate gaps in delivery reliability and operational efficiency, and drive action plans with clear owners and follow-through. Lead partner coordination: Serve as a day-to-day operational contact for multiple drone partners, align on priorities, surface risks early, and coordinate resolution of issues affecting shared operations. Own problems end to end: Independently diagnose operational challenges, recommend solutions, and coordinate execution across internal teams and external partners. Escalate decisions with clear context and proposed next steps. Build consistent operations at scale: Develop and improve SOPs, launch checklists, escalation paths, and operating routines that establish common standards while accommodating differences across partners and markets. Lead launch workstreams: Coordinate operational readiness for new sites and cities, track dependencies, resolve blockers, and support launches through stabilization. Turn insights into improvements: Use SQL, dashboards, and field observations to identify root causes, test changes, and scale successful approaches across the region. Use AI tools to streamline workflows and help us support customers and merchants faster. Strengthen local adoption: Partner with local teams and community-facing stakeholders to support awareness, address questions, and translate merchant and consumer feedback into operational improvements. We’re Excited About You Because You take ownership and deliver results. You have experience managing complex operations or leading projects across multiple sites, markets, or partners. You can bring structure to ambiguous challenges, prioritize competing needs, and carry work from identifying a problem through implementing a solution and measuring its impact. You combine analytical thinking with operational judgment. You’re comfortable using SQL and dashboards to understand performance, and you connect the data with what’s happening on the ground. You’re curious about how AI tools can improve workflows and help teams deliver faster, more reliable service to customers and merchants. You build strong relationships and keep work moving. You communicate clearly with external partners and internal teams, establish shared priorities, and follow through on commitments. You’re comfortable having honest conversations about performance, surfacing risks early, and bringing recommendations that help others make decisions. You thrive in evolving, hands-on environments. You stay composed when live operations change, bring a strong commitment to safety and consistent execution, and turn lessons from individual sites into better practices across the region. You’re willing to travel regularly across Texas and Tulsa, Oklahoma, to support partners, site operations, and new launches. About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview. How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law. Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review.

Own efforts to reduce supply-chain shrink by analyzing data, setting financial goals, and implementing scalable operational or product solutions. | Requires 4–6+ years in technology, retail, or operations, advanced SQL and data modeling skills, and a bachelor's degree in a related field. | [https://click.appcast.io/greenhouse-te8/a31.png?ent=34&e=22630&t=1701374353806] [https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&utm_ptz=EST&utm_rqt=track] ABOUT THE TEAM Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMarts are our first-party offering designed to provide on-demand deliveries by selling household essentials, groceries, brand-name favorites, local favorites and so much more. The end to end DashMart experience is powered through DoorDash. Third-party partnerships enable us to offer on-demand deliveries from both SMB and enterprise merchants across grocery, convenience alcohol and retail storefronts. The merchants own the inventory, we fulfill and deliver them! ABOUT THE ROLE We are hiring an Associate Manager to join the DashMart Strategy & Operations organization, focused on reducing supply chain costs to fuel profitability. In this role, you will own the end-to-end effort to reduce shrink, using SQL and AI to analyze data and identify opportunities, then designing and implementing solutions from the ground up. Solutions may be process-driven, working closely with Ops, Supply Chain, Vendor Management, and Category, or product-driven, partnering with Product and Engineering teams to build scalable fixes. You will be goaled directly against a key profitability metric, making this a highly visible role with outsized impact on the bottom line. We're looking for someone with strong analytical and problem-solving skills who can think outside the box to uncover non-obvious opportunities and creative solutions. You should bring a high degree of ownership and be comfortable independently driving a project from data analysis through cross-functional execution. This role sits at the intersection of operations, product, and finance, and is critical to DashMart's profitability goals. You will report into a Manager within the DashMart team. We operate in a hybrid work model with opportunities for in-person collaboration a few times a year, and all our offices are open should you choose to go in on a more regular basis! All employees that work on DashMart are also expected to spend time understanding the operation on site.  YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL… * Strategize. You’ll set financial goals for Shrink in both the short and long term, and create the playbook to achieve those goals. * Analyze. You'll assess financial opportunity and operational impacts of your decisions across the entire business, and iterate based on data. * Build. You’ll own the implementation of your strategies end to end, from documenting processes and requirements to measuring the success of the results. * Scale. You’ll transform analytical insights into operational experiments that create measurable and scalable improvements to profitability. * Lead and collaborate. You’ll influence a cross-functional team including category management, vendor management, central operations, product, engineering, and finance to solve problems and scale solutions. WE’RE EXCITED ABOUT YOU BECAUSE… * You have subject matter expertise in process improvement, data modeling, supply chain, and strong financial and business acumen. * You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds with SQL and data analysis, but you’re just as comfortable influencing roadmap discussions and strategic priorities. * You're unafraid of undefined processes. You are a creative problem solver who’s proficient at defining net new processes. You excel at working with a diverse group of people. * You’re analytical. You have a strong analytical background, advanced SQL proficiency, and experience with analytical visualization tooling (Sigma, Mode, Tableau, etc.). You have past experience building SQL queries from scratch and leveraging insights to drive business decisions. * You are AI native. You think systematically about where AI can make your work better and have used AI tools like Claude, Cursor, Gemini, etc. to enhance, refine and deepen your workflows.  * You have 4-6+ years of experience. You've succeeded at expanding businesses (whether in tech, retail, operations, strategy, consulting, banking, or a related experience). * You have completed your BS/BA Degree ideally in supply chain, business, economics, engineering or a related field. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here [https://careers.doordash.com/]. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD ABOUT DOORDASH At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview. How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool  in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law. Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice [https://help.doordash.com/en-us/legal/article/ax-privacy-notice] and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review [https://trust.warden-ai.com/metaview/application-review].

Lead the Convenience vertical’s strategic vision and operational roadmap, improving fulfillment and inventory precision through cross-functional implementation of AI automations and data-backed experiments. | Requires a bachelor's degree and 4–6+ years in an analytical role such as technology, consulting, or banking, along with SQL and Excel proficiency and aptitude for using AI tools to automate workflows. | [https://click.appcast.io/greenhouse-te8/a31.png?ent=34&e=22630&t=1701374353806] [https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&utm_ptz=EST&utm_rqt=track] ABOUT THE TEAM This role reports into our New Verticals team, which was launched in 2020 with the purpose of delighting our customers and empowering our local economies outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. ABOUT THE ROLE Join one of DoorDash’s fastest-growing teams and help define what great looks like for Convenience. From the strategy behind how orders get fulfilled to the product features that make it happen, you’ll sit at the intersection of Strategy, Operations, and Product, working directly with Engineering and Product teams to shape what gets built and own the outcomes end-to-end. Key Responsibilities * Partner with Product and Engineering to define requirements, prioritize features, and ship solutions that improve the end-to-end customer experience across DoorDash’s Convenience network. * Lead cross-functional initiatives that close the gap between platform inventory and real-world in-store availability, to ensure customers always get exactly what they ordered.  * Set the strategic roadmap for convenience quality — defining the metrics that matter, building toward a long-term vision, and partnering across the New Verticals Org to get there. This role sits at the intersection of strategy, operations, and product. The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction, putting together product visions, and synthesizing complex analyses — all while leveraging AI to uplevel how we operate. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. This is an individual contributor position and you will report into a Senior Manager on the team. We operate in a hybrid model and spend a few days a month in person together. YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL… * Strategize. From first principles, you’ll develop the optimal strategy for best serving all sides of the marketplace - dashers, merchants and consumers. * Operate. Own tracking dashboards and manage week over week metrics to drive high quality operations. * Build with AI. You'll use AI tools to automate manual processes, build new prototypes and develop product visions. You'll be expected to push the boundaries of what's possible with AI in your day-to-day work, and share what you learn with the team. * Experiment. You’ll transform strategies into operational experiments, product features and net-new tooling that create measurable outcomes. * Analyze. Build models using Excel and SQL to evaluate the economic, operational and strategic costs and benefits of various programs and experiments — and increasingly, use AI to accelerate and deepen that analysis. * Lead, collaborate and Influence. You’ll partner with and influence cross-functional teams including growth, quality, finance, product and engineering to launch initiatives to the finish line.  WE’RE EXCITED ABOUT YOU BECAUSE… * You have 4-6+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross-functional (whether in tech, operations, strategy, consulting, banking, or a related experience). * You are an owner. You're always looking for opportunities to better your work product and own the outcome – both the good and the bad * You're entrepreneurial. You have a bias for action and are able to build things from the ground up. * You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel. * You solve problems from first principles. You have a talent for synthesizing complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process * You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. * You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environment * You're energized by AI tools — and you actively experiment with them. You don't wait to be told how to use a new tool; you've already tried it. You bring a builder's mindset to AI: using it to automate the repetitive, accelerate the analytical, and unlock work that would otherwise require a larger team. You're comfortable with a role whose scope will continue to shift as AI becomes more capable, and you see that as an opportunity rather than a threat. * You have a completed Bachelor’s Degree. MBA is a plus! Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here [https://careers.doordash.com/]. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD ABOUT DOORDASH At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview. How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool  in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law. Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice [https://help.doordash.com/en-us/legal/article/ax-privacy-notice] and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review [https://trust.warden-ai.com/metaview/application-review].

You would manage grocery segments as a general manager, overseeing merchant and customer experiences, strategic initiatives, daily operations, and AI-driven performance optimization. | The role requires a bachelor's degree, 4–6+ years in analytical cross-functional work, SQL and data-modeling proficiency, and an entrepreneurial mindset. | [https://click.appcast.io/greenhouse-te8/a31.png?ent=34&e=22630&t=1701374353806] [https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&utm_ptz=EST&utm_rqt=track] ABOUT THE TEAM Our New Verticals team launched in 2020 with the purpose of delighting our customers and empowering local communities outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. New Verticals is the growth engine of DoorDash’s business and we are continuing to build and scale new businesses everyday! Grocery is one of our highest priority, most complex verticals that is key to acquiring consumers to new verticals outside of just restaurants.  ABOUT THE ROLE We are hiring two Associate Manager roles on our Grocery Merchant Strategy & Operations teams to lead high growth segments of the grocery business - mid market and local grocery. In this role you will serve as the general manager of your respective segment – the central owner of the end to end merchant and customer experience to make them successful. Your role will include a mix of managing the day to day success of the segment, while also driving long-range strategic bets that are critical to the portfolio’s success. You will partner closely with product, engineering, finance, analytics and sales / business development to bring these initiatives to life!  These roles sit at the intersection of strategy, operations, and product. The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction through building product visions, synthesizing complex analyses and testing every idea — all while leveraging AI to uplevel how we operate. We expect you to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. You will be an individual contributor. We operate in a hybrid model and spend a few days a month in person together.  YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL… * Strategize. From first principles, you’ll develop the optimal strategy for best serving all sides of the marketplace - dashers, merchants and consumers. * Operate. Own tracking dashboards and manage week over week metrics to drive high quality operations. * Analyze. Build models using spreadsheets, SQL to evaluate the economic, operational and strategic costs and benefits of various programs and experiments. You’ll use AI every day to accelerate and deepen that analysis. * Experiment. You’ll transform strategies into operational experiments, product features and net-new tooling that create measurable outcomes. * Build with AI. You'll use AI tools to automate manual processes, build new prototypes and develop product visions. You'll be expected to push the boundaries of what's possible with AI in your day-to-day work, and share what you learn with the team. * Lead, collaborate and Influence. You’ll partner with and influence cross-functional teams including growth, quality, finance, product and engineering to launch initiatives to the finish line.  WE’RE EXCITED ABOUT YOU BECAUSE… * You have 4-6+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross-functional (whether in tech, operations, strategy, consulting, banking, or a related experience). * You are an owner. You're always looking for opportunities to better your work product and own the outcome – both the good and the bad * You're entrepreneurial. You have a bias for action and are able to build things from the ground up. * You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in spreadsheets. * You solve problems from first principles. You have a talent for synthesizing complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process * You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. * You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environment * You're energized by AI tools — and you actively experiment with them. You don't wait to be told how to use a new tool; you’re already exploring tools like Claude, Cursor, Gemini and more. You bring a builder's mindset to AI: using it to automate the repetitive, accelerate the analytical, and unlock work that would otherwise require a larger team. You're comfortable with a role whose scope will continue to shift as AI becomes more capable, and you see that as an opportunity rather than a threat. You have a completed Bachelor’s Degree in a field that builds a mix of quantitative and general critical thinking skills. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here [https://careers.doordash.com/]. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD ABOUT DOORDASH At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview. How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool  in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law. Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice [https://help.doordash.com/en-us/legal/article/ax-privacy-notice] and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review [https://trust.warden-ai.com/metaview/application-review].

Drive fulfillment strategy and execution by analyzing data, leading cross-functional projects, and building scalable processes to improve the shopping experience. | Requires 4–6+ years in high-performing cultures, a relevant bachelor's degree, SQL proficiency, strong analytical skills, and first-principles problem solving. | [https://click.appcast.io/greenhouse-te8/a31.png?ent=34&e=22630&t=1701374353806] [https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&utm_ptz=EST&utm_rqt=track] ABOUT THE TEAM New Verticals is an exciting team at DoorDash that is building and scaling new ways to delight our customers beyond restaurant delivery. New Verticals owns delivery businesses across Grocery, Convenience, Alcohol, Retail, Pharmacy and DashMart. Our Fulfillment Strategy & Operations team has three mandates: onboard merchants well, fulfill every order with speed and accuracy, and keep improving our logistics network. We do it by finding efficiencies, shipping product tooling and launching operational processes at scale. ABOUT THE ROLE We are scaling our New Verticals Fulfillment Strategy & Operations team. Strategy & Operations combines strategic thinking, strong analytical problem solving, and operational execution to identify opportunities, develop solutions, and drive measurable business impact for our New Verticals businesses while working cross-functionally across Product, Engineering, Data Science, Machine Learning, and Operations to bring these solutions to life. We are hiring an Associate Manager to join our Fulfillment S&O team focused on dasher shopping supply. In this role, you’ll be responsible for designing the incentives, programs and in-app experience that make sure we have the right Dashers shopping in the right stores at the right time, with higher speed and quality. You will own core fulfillment metrics end to end, such as order accuracy, pick speed and dasher supply coverage. You’ll use analytical & AI tools to analyze data, build dashboards, size opportunities then build tactical product strategy & operational processes. You'll ship alongside product and engineering by defining the problem, ideating on the requirements and launching product and operational solutions.  You’ll design experiments and incentive changes, read the results honestly and scale what works. Not only will you build what makes fulfillment happen, but you’ll also test it - you’ll go into stores, understand the operation by shopping orders and taking that feedback back to the product and engineering teams to solve from first principles.  You will report into a Senior Manager and be an individual contributor. This is a hybrid role that spends times doing in-store testing, working in our corporate offices and remotely as well.  YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL… * Lead: You'll spearhead cross-functional projects, collaborating with Engineers, Data Scientists, and Product Managers to develop and implement tech solutions that increase selection across our New Vertical offerings. * Strategize: You will own and deliver on improving key selection metrics. You’ll create and execute quarterly and annual strategic plans aligned with product capabilities to elevate order quality.  * Build: You will build strategic initiatives and drive innovation across our offerings; this can vary from AI-powered selection predictions to improving the overall shopping experience. This means everything from high-level strategy to operational details. * Analyze. You love working with data to drive business decision-making and are familiar with SQL. WE’RE EXCITED ABOUT YOU BECAUSE… * You are an operator. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re also able to think long-term. You are excited to experience our operation firsthand to inform your strategy. * You solve problems from first principles. You’re excited to think innovatively, and you resist “this is how it’s always been done” thinking. * You’re analytical. You possess a sharp analytical mind, and can extract and communicate meaningful insights from data to drive strategic decisions. You are comfortable with SQL and data visualization tools. * You’re AI native. You root cause problems with a systems first approach and can identify how to automate repeatable tasks using AI tools like Claude, Cursor, Gemini or Copilot. * You have 4-6+ years of experience. You’ve succeeded in high-performing cultures (tech, operations, strategy, consulting, banking, startups or a related experience).  * You have a completed Bachelor’s Degree ideally in finance, economics, computer science, engineering, or a related field. An MBA is a plus! Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here [https://careers.doordash.com/]. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD ABOUT DOORDASH At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview. How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool  in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law. Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice [https://help.doordash.com/en-us/legal/article/ax-privacy-notice] and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review [https://trust.warden-ai.com/metaview/application-review].

Lead New Verticals search initiatives to improve relevance and conversion, partnering with product, engineering, and data science teams to scale shopping experiences. | Requires 8–12+ years of experience, at least two years managing people, strong analytical skills, a bachelor’s degree, and effectiveness in fast-paced, ambiguous environments. | [https://click.appcast.io/greenhouse-te8/a31.png?ent=34&e=22630&t=1701374353806] [https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&utm_ptz=EST&utm_rqt=track] ABOUT THE TEAM New Verticals is a lean team in growth mode at DoorDash that is building and scaling new categories for our customers, leveraging the DoorDash platform. New Verticals includes over 100K grocery, convenience, alcohol, retail and DashMart businesses. The Shopping Experience team supports our New Verticals platform, with a focus on making the end-to-end DoorDash customer experience faster, easier and more delightful than shopping in store.  ABOUT THE ROLE Search is critical to delivering a seamless customer experience. We’re looking for someone to join and lead our Search team across New Verticals (Grocery, Convenience, Alcohol, and Retail). You will be responsible for defining, executing and optimizing product initiatives aimed at ensuring customers can quickly and confidently find what they’re looking for. You will work closely with product, engineering, and data science to launch experiences that make shopping 10x better for our customers. You’ll dive deep into data to understand consumer behavior, measure impact, and identify opportunities to improve search relevance and conversion across the app. You’ll report into a Director on our New Verticals Strategy & Operations team and manage a small team. We operate in a hybrid model so we spend a few days a quarter in person together, but all our offices are open should you choose to go in more regularly! YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL… * Build. You’ll have your fingerprints all over DoorDash’s New Verticals business, across grocery, convenience, retail, alcohol and more. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. * Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers.  * Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans. * Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.  * Lead and collaborate. You’ll work with a cross-functional team, including Product, Engineering, Data Science, and Design to build this new line of business for DoorDash. WE’RE EXCITED ABOUT YOU BECAUSE… * You have 8-12+ years of experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience). * You are a leader. You have 2+ years of experience managing high-performing teams. * You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking. * You’re AI native. You root cause problems with a systems first approach and can identify how to automate repeatable tasks using AI tools like Claude, Cursor, Gemini or Copilot. * You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you. * You’re customer focused. You are able to identify consumer pain points, lead with the consumer front of mind and build a strategy to enhance our consumer experience. * You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel. You can use this ability to support product use cases and troubleshoot issues. * You aren’t afraid to dive into technical concepts. You’re eager to understand how things work under the hood, from ML models to engineering architecture. You can collaborate seamlessly with technical teams to translate complex concepts into clear business strategies and customer outcomes. * You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments * You are an owner. You're always looking for opportunities to better your work product and own the outcome – both the good and the bad * You have completed your BS/BA Degree, ideally a business or engineering focused concentration. An MBA is a plus! We expect this position to be filled by 11-14-2026 Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here [https://careers.doordash.com/]. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $170,000—$250,000 USD ABOUT DOORDASH At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview. How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool  in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law. Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice [https://help.doordash.com/en-us/legal/article/ax-privacy-notice] and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review [https://trust.warden-ai.com/metaview/application-review].

Design and operate self-service security infrastructure for access, secrets, and identity, integrating it with Kubernetes, CI/CD, and cloud environments. | Requires 6+ years in software, infrastructure, or security platform engineering, proficiency in a listed programming language, distributed-systems and identity-standards experience, and a relevant bachelor's degree. | About the Team At DoorDash we're building the industry's most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and Dashers. Security Engineering is paramount to the success of our business, and DoorDash Security aspires to be one of the world's most admired Security Engineering teams. We are committed to building the world's most trusted on-demand logistics engine for delivery! We're expanding our team of great minds to help us secure and maintain a 24x7, no downtime, global infrastructure system that powers DoorDash's multi-sided marketplace of consumers, merchants, and Dashers. About the Role Our Proactive Security Engineering team is looking for a Senior Software Engineer, Proactive Security - Platform to build the paved paths that engineers across DoorDash, Wolt and Deliveroo use to access infrastructure, manage secrets and authenticate services. You will be part of our inclusive, collaborative global Security Engineering Platform team responsible for building and operating tier-0 security services for access management, secret storage and identity, including our in-house Access Platform, Teleport and HashiCorp Vault. Your job is to make the secure path the easiest path: self-service, well documented, and built into the tooling engineers already use every day. This is a US remote position reporting directly to the Manager of our Proactive Security Engineering Platform team. You're excited about this opportunity because you will… Design, build and operate paved paths for privileged access, secrets management and identity on top of our access management and secret storage platforms. Build self-service tooling, SDKs, Terraform modules and integrations that let engineering teams adopt just-in-time access, short-lived credentials and dynamic secrets without filing a ticket. Design and operate highly available distributed systems, including replication, consistency and consensus, that underpin tier-0 services. Drive migrations off long-lived credentials and standing access. Success is measured in classes of exposure eliminated at the platform layer, not in shipping code for its own sake. Partner with Core Infrastructure, Compute, Data and product engineering teams to integrate paved paths into Kubernetes, CI/CD, and AWS and GCP environments across DoorDash, Wolt and Deliveroo. Participate in a follow-the-sun on-call rotation for tier-0 security services and raise the bar on Operational Excellence through monitoring, runbooks, incident response and root cause analysis. Help enable the secure adoption of AI tooling and agentic workflows through access control and secrets brokering for agents. We're excited about you because… 6+ years of experience as a Software, Infrastructure or Security Platform Engineer at an internet scale organization. Bachelor's degree in Computer Science, Security Engineering, a related field or equivalent work experience. Strong software engineering skills in Go (or Kotlin, Java, Python), building production services and developer tooling. Hands-on experience building or operating access management and secret storage systems, such as PAM, secrets management or key management platforms. Experience with Teleport or HashiCorp Vault is a plus. Solid understanding of distributed systems, including replication, consistency and distributed consensus (e.g. Raft, Paxos). Working knowledge of identity and authentication standards such as OIDC, SAML, mTLS and workload identity (e.g. SPIFFE, AWS IAM Roles, GCP Workload Identity). Experience with Kubernetes, Terraform or other infrastructure as code, and AWS and/or GCP IAM. Track record of building internal platforms or paved paths that other engineers chose to adopt, with a strong focus on developer experience. Experience running highly available, no-downtime services with mature on-call practices. Clear verbal and written communication skills, and the ability to drive adoption across engineering teams. Why You'll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do, on every project, every day. We are learners - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. We offer exceptional compensation packages and comprehensive health benefits. We expect this position to be filled by 12/31/2026 Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $159,800—$235,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Own and scale the affiliate marketing program, develop customer acquisition and churned-user strategies, and lead a team of 3–4 associates while optimizing creator and publisher initiatives. | Requires 6–8 years of affiliate marketing experience, management of large budgets and creator programs, and strong performance marketing analytics and cross-functional leadership. | About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for an experienced consumer growth marketer to join our growing consumer marketing team at a pivotal and exciting time for DoorDash. The consumer growth marketing team is focused on building and nurturing our consumer base by building a relationship with our consumer and providing them with an engaging and relevant cross-channel experience. The consumer growth marketing team at DoorDash is growing rapidly and it is expected this person will be a leader on the team, help develop our marketing approach, and grow their career as the team expands. About the Role As Consumer Paid Marketing Manager, you will own the strategy and performance for our growing affiliates program. You’ll be responsible to developing our affiliate creator initiative into a best-in-industry program, deepening our relationships with publishers, maintaining an innovative testing roadmap, and driving growth across DoorDash’s offerings. You’ll manage a team of 3-4 Associates / Senior Associates, craft a detailed affiliate strategy, and work cross-functionally to improve creator, publisher, and user experiences while scaling the program. You’re excited about this opportunity because you will… Own and scale a developing channel at DoorDash Define and execute the strategy for New Customer Acquisition, Churned Customer Resurrection, New Vertical (non-Restaurant) growth, and bring the affiliates channel into new areas for the business (e.g. Reservations). Lead, mentor, and develop a high-performing team of 3-4 direct reports responsible for campaign execution, creator recruitment and onboarding, commissioning strategy, measurement and tracking, and reporting Stay at the forefront of affiliates innovation by experimenting with new publishers, tech partners, platform features, and in-house product capabilities We’re excited about you because… You have 6-8 years of experience in affiliate marketing Large-Scale Creator Expertise: Have managed creator affiliate programs directly, working with influencers at scale to drive business outcomes High Scale Budget Management: Proven track record of allocating, pacing, and optimizing annual budgets of $10M+. Advanced Measurement & Analytics: Strong analytical background with the ability to "get into the nitty-gritty of the data." Experience moving beyond standard ROAS by optimizing for LTV/CAC, incrementality, lift testing, and MMM. People Leadership: Proven experience directly managing, mentoring, and developing a high-performing team (managing 2-3+ direct reports). Strategic & Tactical Execution: Ability to operate both strategically (communicating high-level strategy for New Customer Acquisition and Resurrection) and tactically (overseeing campaign ops, auction dynamics, and bid optimization). Cross-Functional Collaboration: Strong verbal and written communication skills with the ability to partner effectively with Analytics, Finance, Product, Strategy & Operations, and Integrated Marketing teams. Preferred Skills AI Tool Familiarity: Comfort and familiarity with AI-assisted coding and productivity tools (such as Claude Code and Cursor) to accelerate data analysis, query writing, and workflow automation. Marketplace Experience: Previous experience working in a complex, multi-sided marketplace (e.g., food delivery, rideshare, gig economy) and understanding the dynamics between consumer supply and demand. Broader Performance Marketing Context: Experience managing or collaborating closely with other performance channels (Paid Social, Programmatic, SEO, Affiliate) to understand full-funnel and cross-channel attribution. Why You’ll Love Working at DoorDash because… We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. We expect this position to be filled by 12/30/2026 Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $142,800—$210,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

You will develop, maintain, and ship production software, collaborate with mentors and cross-functional teams, and contribute to code reviews to improve platform stability and scalability. | You must be pursuing a bachelor's or master's degree in computer science or a related field with a Fall 2026–Summer 2027 graduation date, have at least two software engineering internships, and be proficient in an object-oriented programming language. | [https://click.appcast.io/greenhouse-te8/a31.png?ent=34&e=22630&t=1701374353806] [https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&utm_ptz=EST&utm_rqt=track] ABOUT THE TEAM DoorDash, Deliveroo, and Wolt are one global team building the future of local commerce. Our products power millions of interactions between consumers, merchants, and couriers every day, in cities around the world. Together, we’re combining global scale with deep local understanding to deliver what’s next. At DoorDash, you may collaborate with teammates, systems, and leaders across all three brands. We’re looking for students completing a bachelor’s or master’s degree to begin their engineering careers with DoorDash. You’ll help build and operate reliable, scalable technology that improves the experiences of consumers, merchants, and delivery partners across our global platform. Our Engineering team tackles complex technical challenges across a global, three-sided marketplace -  from creating intuitive product experiences to designing the infrastructure and backend systems that help local commerce thrive. YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL… You’ll work alongside a mentor, manager, and experienced engineers while contributing to real products and systems. As you build your technical knowledge, you’ll take on increasing ownership and see how your work affects the people and businesses using our platform. Here’s what your day-to-day might look like: * Develop, maintain, and ship production-ready software with support from your mentor and team * Write clean, testable code and contribute to code reviews, version control, and engineering best practices * Learn the systems and technical areas your work contributes to, including how they operate at scale * Apply feedback and coaching to strengthen your technical skills and problem-solving approach * Collaborate with engineers and cross-functional partners to solve problems for consumers, merchants, and delivery partners WE’RE EXCITED ABOUT YOU BECAUSE YOU HAVE… * A bachelor’s or master’s degree in Computer Science or a related discipline, graduating between Fall 2026 and Summer 2027 * At least two previous software engineering internships or equivalent practical experience, with no more than two years of full-time professional experience * Experience using at least one object-oriented programming language, such as Python, Java, or Kotlin * A solid understanding of algorithms and data structures * Experience working with databases and technologies such as SQL * Experience writing clean code, using version control, and creating unit tests NICE TO HAVE * Curiosity about using AI-powered tools to support software development, problem-solving, and learning, alongside an understanding of how to evaluate their outputs and use them responsibly * Experience analyzing and improving the efficiency, scalability, or stability of software systems * Interest in developing, releasing, and operating large-scale web applications * Familiarity with systems monitoring, live deployments, or continuous integration * Experience solving real-time technology problems * Familiarity with service-oriented architecture, API development, or systems design WHY YOU’LL LOVE IT HERE You’ll begin your career by contributing to technology used in the real world every day, with mentorship and support from experienced engineers. As your skills grow, so will the scope of the problems you can own. You’ll learn how large-scale systems behave in production, see the impact of what you build, and work with teammates across different disciplines, countries, and brands. WHAT WE OFFER * Premium healthcare and comprehensive health benefits * Wellness expense reimbursement * Paid parental leave * Benefits and perks designed to support your health, wellbeing, and development Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here [https://careers.doordash.com/]. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $107,400—$158,000 USD ABOUT DOORDASH At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023.  We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144 [https://getcovey.com/nyc-local-law-144]. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash [https://careersatdoordash.com/recruitment-scam-awareness] .

Improve merchant onboarding by identifying process inefficiencies, coordinating automation and cross-functional work, and resolving blocked cases. | Requires at least two years in a fast-paced process-optimization role, SQL proficiency, and strong analytical skills. | About the Team The New Vertical Onboarding Strategy & Operations team drives a fast, seamless onboarding experience for merchants across the SMB segments. We collaborate closely with cross-functional partners to enhance visibility, streamline workflows, and reduce onboarding friction through scalable process and product improvements. Our mission is to ensure every merchant launches smoothly and efficiently, powered by data-driven insights and strong operational alignment. About the Role The SMB Onboarding Strategy & Operations (S&O) role focuses on improving the end-to-end onboarding experience for small and medium-sized merchants by identifying process inefficiencies, building visibility tools, and driving scalable solutions across cross-functional teams. This role acts as the single-threaded owner for SMB onboarding, ensuring merchants are launched quickly, accurately, and with minimal friction through data-driven insights, process automation, and clear ownership alignment. Key Responsibilities Process Visibility & SLA Tracking: Build dashboards to monitor true onboarding timelines, identify delays, and surface insights to inform process and tooling improvements. Root Causing Blocked Cases: Develop a shared tracker for blocked cases, analyze trends, and work with cross-functional partners to resolve issues and implement sustainable fixes. Integrations Enablement: Design and refine onboarding workflows for new integration types (e.g., Shopify), and establish scalable processes as SMB Retail expands in 2027. Product & Tooling Guidance: Translate workflow gaps into actionable product requirements for systems like SFDC, and advocate for automation that reduces manual work. Cross-Functional Collaboration: Partner with MXO, GTMT, IA, Sales, and Product to ensure end-to-end alignment on onboarding priorities and execution. Data & Insights: Create and maintain onboarding performance dashboards to measure success and track progress toward SLAs and OKRs. You will report into the Manager of the Onboarding S&O pod on our Merchant Onboarding & Experience S&O team in our New Verticals Business Development organization. You’re excited about this opportunity because you will… Drive meaningful impact by transforming how SMB merchants onboard — reducing friction, accelerating launch timelines, and improving the overall merchant experience. Shape strategy and process from the ground up, building visibility tools, performance metrics, and scalable workflows that become the foundation for SMB onboarding excellence. Collaborate cross-functionally with Product, Sales, Ops, and GTMT to design solutions that balance speed, quality, and automation across the onboarding journey. Own high-visibility problem areas, using data to identify blockers and lead systemic, cross-team improvements that directly impact business growth. Be at the forefront of innovation, helping define the future of merchant onboarding as new integrations, verticals, and tooling capabilities are unlocked in 2027 and beyond We’re excited about you because… You have 2+ years of experience in a fast-paced environment, where you’ve built and optimized processes from the ground up. You’re proficient in SQL and comfortable using data to uncover insights, measure impact, and inform operational or strategic decisions. You thrive in dynamic, fast-moving environments, adapting quickly while maintaining a high bar for execution and detail. You’re a strong cross-functional collaborator. You’re known for your ability to “herd cats” — driving accountability, clarifying ownership, and keeping complex projects on track amid competing priorities. You possess a strategic and analytical mindset, able to diagnose root causes and translate findings into actionable, scalable solutions. You have exceptional communication and stakeholder management skills, capable of influencing without authority across seniority levels and functions. You’re systems- and process-oriented, with a knack for identifying inefficiencies and translating workflow pain points into clear product or tooling requirements. You’re impact-driven, motivated by improving merchant experiences and accelerating business outcomes through operational excellence. You’re energized by ambiguity, eager to define structure, build visibility, and create sustainable frameworks that set the foundation for long-term success. Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $74,800—$110,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Develop delivery-efficiency strategies by coordinating operational and product initiatives and translating data into actions that improve logistics and customer experience. | Requires a bachelor's degree in a related field and 2–4+ years of experience in strategy, product operations, or business operations. | About the Team Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMarts are our first-party offering designed to provide on-demand deliveries by selling household essentials, groceries, brand-name favorites, local favorites and so much more. The end to end DashMart experience is powered through DoorDash. Third-party partnerships enable us to offer on-demand deliveries from both SMB and enterprise merchants across grocery, convenience alcohol and retail storefronts. The merchants own the inventory, we fulfill and deliver them! Our Central Operations team is the heartbeat of the New Verticals Strategy & Operations team that enables us to power a robust logistic platform through a high-quality, speedy and efficient network - for both DashMarts and third party partners. About the Role We’re looking to hire a few Senior Associates within our Central Strategy & Operations that will help shape our strategy around delivery efficiency, leveraging both operational and product levers to build logistics systems and frameworks. This role sits at the intersection of strategy, analytics, and execution, with end-to-end ownership of key efficiency drivers and their impact on our business. Partnering cross-functionally with Product, Engineering, Analytics, and Finance, you will translate complex data into actionable insights and initiatives that improve efficiency, elevate the customer experience, and strengthen our bottom line. You will play a critical role in designing new systems, optimizing existing operations, and ensuring we continuously improve as we grow. We operate in a hybrid model - you will spend some time in your home office, in person via offsites and on-site in DashMarts as well. You will report into an Associate Manager on the role. You’re excited about this opportunity because you will… Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. Test & implement. You will identify operational gaps, identify product features and test/scale those product builds in partnership with product & engineering. Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans. Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data. Strategize. You will own and deliver on improving key selection metrics. Lead and collaborate. You’ll work with a cross-functional team, including local operations, engineering, and product. We’re excited about you because… You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.You are a self-starter. You don’t wait for others to point you at a problem. You are innately curious and take initiative to truth seek and investigate opportunities. You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you. You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel. You have 2-4+ years of professional experience. Ideally you have experience in strategy, product operations or business operations roles.. You have completed your BS/BA Degree preferably in Analytics, Economics, Business or a related field. We expect this position to be filled by 10-21-2026 Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $87,000—$128,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Design real-time behavior and motion-planning algorithms for autonomous delivery systems while improving planner robustness, automating root-cause analysis, and building scalable simulation frameworks. | Requires a technical bachelor's or postgraduate degree, strong C++ skills, and production-level experience developing motion-planning or robotics systems. | About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior and nimble team composed of a core group of veterans from a variety of different robotics industries. About the Role We are seeking a seasoned Senior Planner Engineer with a proven track record of shipping production-level autonomy systems, with deep expertise in motion planning and trajectory optimization for unstructured, highly dynamic environments. The engineers will design, implement, and deploy behavior and motion planning algorithms that generate safe, reliable, and efficient motion plans amid uncertain agent behaviors and real-time unstructured constraints enable safe, reliable, and fully autonomous delivery. The ideal candidate has lived through the full development lifecycle of an autonomous product and intimately understands the practical challenges and trade-offs required to build planning systems that are not just novel, but robust, reliable, and performant. You will be a key technical voice, expected to solve our most critical challenges by drawing upon your extensive prior experience in the field. You’re excited about this opportunity because you will… Design and ship real-time behavior and motion planning features for complex urban/suburb driving scenarios. Especially motion planning and trajectory optimization for unstructured highly dynamic environments Lead automation of root-cause analysis and systematically eliminate planner-related disengagements and long-tail failures. Build scalable evaluation, simulation, and validation frameworks to ensure safe rollout to new geo-fenced regions. Collaborate cross-functionally with perception, prediction, controls, and platform teams to deliver end-to-end autonomy improvements. Contribute to architecture decisions that improve planner robustness, generalization, and computational efficiency. We’re excited about you because… You have a BS/MS/PhD in CS, EE, Robotics, or a related technical field, or equivalent practical experience. You have strong C++ software engineering experience building robust, production-quality systems. You have experience developing or deploying motion planning, trajectory optimization, robotics, or real-time decision-making systems. You are comfortable working with data-driven evaluation, simulation, and performance metrics to guide engineering decisions. We expect this position to be filled by 12/21/2026 Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $198,600—$292,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Lead merchant support strategy to build a scalable, technology-enabled experience that improves satisfaction and retention, partnering with product, operations, and marketing teams on growth initiatives. | Requires a bachelor’s degree, 10+ years in consulting, strategy, or operations, strong analytical skills including SQL and Excel, and experience leading large cross-functional initiatives. | About the Team On the Merchant Strategy & Operations team, our mission is to have best-in-class restaurant selection for Consumers and build products and services for our Merchants to grow their businesses profitably on DoorDash. We work on problems ranging from acquiring and onboarding new merchants to building a positive experience and solving pain points for existing merchants, to growing their sales through new products and services. About the Role As a Merchant Strategy & Operations Director at DoorDash, you will lead the support experience for our merchants, owning both the strategy & execution of how we serve them once they’re live on the platform. You’ll be responsible for transforming support into a tech-first, scalable, and seamless experience that drives merchant satisfaction, retention & loyalty. You're excited about this opportunity because you will… Strategize – Build the strategy for helping merchants succeed once they’re live on DoorDash by providing fast and seamless solutions when merchants face issues, minimizing operational friction Experiment, Analyze and Implement – Use data-driven decision-making and sound business judgment to drive go-to-market & execution for new initiatives to help merchants have the best experience on Doordash Influence – Work cross-functionally with our product, operations, marketing, sales, finance, and analytics teams to land key initiatives We're excited about you because… You have a Bachelor’s degree or higher You bring 10+ years of experience in consulting, strategy, operations, banking, technology, with time spent leading transformation in fast-paced or complex environments You have experience managing teams and driving large-scale, cross-functional initiatives You have a bias for action, are energized by ambiguity, and take ownership from start to finish You’re naturally curious – You always look for ways to innovate and improve You’re a problem solver – You approach problems from first principles and thoughtfully challenge the status quo You’re analytical – You rely on data to guide decisions, and are comfortable pulling your own data in SQL or modeling in Excel. You’re persuasive and a relationship-builder – You communicate clearly and effectively, adapting your style to collaborate and build alignment across teams and levels. We expect this position to be filled by 12/16/2026 Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $197,200—$290,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Own security service design and delivery across physical security integrations and cloud infrastructure while coordinating complex cross-team initiatives and reporting to senior leadership. | Requires at least six years in security or infrastructure engineering, experience leading multi-team technical programs, a relevant technical bachelor's degree, and expertise in cloud services and enterprise access control platforms. | About the Team Global Safety and Security (GSS) protects our people, our sites, and the physical and logical systems that keep the business running. Our security and protection programs are never single-team efforts: one rollout can touch physical security operations, customer experiences, site readiness, hardware provisioning, networking, cloud infrastructure, identity, and the data platforms above them — spanning many countries, on timelines tied to leases, permits, and vendors. We are hiring a Staff Security Engineer to help design and deliver strategic and durable security services. You own the technical and architectural plan, strategic partner engagement with technology providers, the delivery sequence, the dependencies, and the program status leadership relies on. You are accountable for outcomes influencing teams that you don’t manage. You will collaborate with software engineers, third-party providers, physical security operations, project managers running site readiness and provisioning, and networking and cloud infrastructure partners, and you will keep managers, directors, and senior leaders informed. Security Enablement Engineering delivers security paved paths and capabilities that address systemic security issues through well-designed customer experiences, easy-to-adopt and robust, well-architected security solutions, systematically reducing organizational risk. You’re excited about this opportunity because you will… Own the design of our physical security systems integration layer — such as access control (PACS) and video management (VMS) platforms, the APIs they expose, and the connectors that carry their data into our systems of record. Own end-to-end design and delivery of multi-domain security services spanning physical security systems, hardware provisioning and site readiness, cloud and network infrastructure, identity and access management, key management, and the reporting/observability layers on top. You’ll bring expertise deploying security solutions at scale across many of these domains. Partner with our software engineers from design through implementation, ensuring the right security outcomes are achieved. Propose and review architecture, design highly resilient, secure and scalable solutions, deliver proactive feedback to drive continuous improvement, hold the interface contracts, and support services in production ensuring operational excellence. Own the cloud footprint of the security stack. The AWS services that host and scale these systems, the identity and network boundaries around them. Own execution of complex and ambiguous security initiatives through detailed working-backwards plans. Start from the outcome and the date, then derive the dependency chain, critical path, owners, and the decisions that must land before each gate. Look around corners. Surface and manage delivery risks before they escalate. Keep a risk register that’s well managed with an owner, a mitigation, and a delivery date. Unblock, and escalate when unblocking requires it. Resolve most cross-team friction through direct collaboration. Escalate early, with a recommendation, and tradeoffs to leadership. Escalation is a deliberate tool, not a last resort. Be the single source of truth on status. Concise written updates for senior leaders: what is on track, what is at risk, what changed, what decision we need. Manage stakeholder expectations from leadership to individual teams, apply strong problem solving and negotiation skills, and earn the trust of partners and teams. Drive technical decisions to closure and operate through ambiguity. Frame the trade-offs, make recommendations on tooling (build/buy) and document what was decided and why. Contribute to the vision, strategy, technical direction, and success metrics. Mentor engineers and program managers across GSS and partner teams. Review their plans, coach them on written status and risk framing, and help continually raise the operational and security bar. Develop shared goals with security partners, and identify solutions that optimize or automate manual, inefficient processes. We’re excited about you because… You have led multi-team, multi-quarter technical programs and owned the outcome across organizational boundaries. You have a deep understanding of at least three security engineering domains and broad understanding across many: Identity and Access Management, Physical Security Systems, Security Operations, Detection and Response, DevSecOps, Security Architecture and Engineering, and Network Security. You can read a network diagram, reason about a cloud deployment topology, understand hardware and firmware lifecycles, and hold a credible conversation with an infrastructure engineer about their constraints. Global-scale software or cloud rollouts, including vendor-supplied platforms deployed across many sites and regions, with the integration and migration work that implies. Exceptional written and verbal communication — plans and status a director can act on and a senior engineer will not dismiss, and the range to convey security priorities and concepts to experts and non-experts alike. Influence without authority, agility in re-planning when reality changes rather than defending the original plan, and comfort with physical-world constraints: sites, hardware, permits, and installers do not behave like pure software programs. You have raised the bar for others without managing them — mentoring engineers and program managers, and improving plans and status through proactive feedback. You have strong ownership, urgency, autonomy and drive. You are willing to roll up your sleeves and dive into the details to understand and drive your programs, and you focus on progress, not perfection. Qualifications Required 6+ years in security or infrastructure engineering, including 4+ leading multi-team technical programs. Bachelor of Science in Computer Science, Security Engineering, Information Systems, or equivalent years of experience in a related technical field Expertise with cloud-based services and infrastructure (AWS, Google Cloud, etc.) Hands-on depth with enterprise access control and video platforms (Lenel, Genetec, Milestone, or peers) and the APIs and integrations around them. Project planning and execution skills that include JIRA experience, reviewing technical design documents, security controls, estimating, and scheduling. Preferred Physical security, access control, or safety-technology programs; a security or trust-and-safety organization; standing up program practice where none existed. Proficiency in SQL data analysis, Python coding, and other automation tooling. Experience with building Agentic workflows. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $193,800—$285,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Own the banking product’s P&L and growth, manage bank and processor partnerships, and lead a team to scale operations and improve efficiency. | Requires 8+ years in operational or P&L management, commercial judgment, data-driven problem-solving, and team leadership. | About the Team The Dasher & Logistics team supports the millions of Dashers who power DoorDash's marketplace. Dasher Financial is our bet that the financial system serving gig workers should be built by the platform they already work on. From instant access to earnings, to bill pay and savings, to credit-building tools, our goal is to become the financial home for Dashers. Our banking product serves 2M+ monthly active Dashers, and the business has more than doubled in the past year. About the Role We're looking for a Senior Manager to run our banking business, and to grow into the GM of it. This is a business already at scale: millions of users, it generates real revenue, and it runs on a regulated program with a sponsor bank and processor partners. But the business is also early enough that the decisions you make will help determine what this becomes. The first twelve months are about making the business stronger on every axis at once: growing the user base and the revenue levers that already work, taking down the cost to serve, and pulling more of the banking operation under our own control. These three pull against each other, and deciding how to trade them off against the P&L is the job. You'll also be the face of this business outside the company. Our processor, program manager, and sponsor bank determine what we can build, how fast, and at what cost. You'll own those relationships, hold partners to what they committed to, and sit at the table when we negotiate the next set of terms. This is a commercial role as much as an operational one. And you'll lead the team that runs it, hiring and developing operators who own their surfaces while staying hands-on yourself. At this stage the person running the business is still personally in the data, in the partner rooms, and in the details of how the machine actually works. You will: Own the P&L - user growth, revenue per user, and cost to serve Build the operating model for a regulated financial product: service levels, vendor accountability, escalation paths, and the controls that keep the program healthy Own our external partnerships end to end and represent the business in negotiations Find the next revenue levers in a business that already has scale, and make the case for what we should invest in Develop and lead a team of operators, and build the bench that lets the business grow faster than headcount Represent the business to DoorDash leadership as its owner This seat is where that bet becomes a real business: a P&L you own, partners you negotiate with, and an operation you get to build. For someone who wants to run a company one day, it's the closest thing to doing it with a scaled platform behind you. You’re excited about this opportunity because you will… Run a business: own the P&L for a banking product millions of Dashers already use Build the machine: design the operating model for a regulated financial product, and decide what we bring in-house, what we rent, and in what order. Own external relationships: represent DoorDash with our sponsor bank and fintech partners Find the next lever: identify where the next tranche of growth and revenue comes from in a business that already has scale, and make the case for the investment. Lead people: develop operators who own their surfaces outright and build a team that grows the business faster than headcount Grow into the GM seat: do the full job - strategy, P&L, operations, partners, and people - in a business early enough that your decisions still set its direction We’re excited about you because… You have 8+ years of experience, including time running something with real operational stakes - a business line, a large operational surface, or a P&L. You take a vague, consequential problem and structure it yourself. You use data to make decisions, but you’re also comfortable taking a stance before the data proves you right. You have commercial instincts. You've negotiated, or made a call where the economics mattered as much as the operations You take real ownership of outcomes - you make the calls and are accountable for how they turn out, not just for supporting the work. And you’ve delivered when the odds were against you We expect this position to be filled by 10-12-2026 Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $170,000—$250,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Build and lead account management for the LCSP program, including partner recruitment, onboarding, performance oversight, and coordination to resolve challenges and scale the network. | Requires 5+ years in a high-growth tech, strategy, or consulting environment, along with analytical problem-solving, entrepreneurial drive, and execution skills. | [https://click.appcast.io/greenhouse-te8/a31.png?ent=34&e=22630&t=1701374353806] [https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&utm_ptz=EST&utm_rqt=track] ABOUT THE TEAM  LCSP is DoorDash’s entrepreneur-led fleet model: independent partners hire, train, and manage courier fleets that fulfill DoorDash orders. The program has proven product-market fit and is now scaling with a path toward a much larger network. This hire would stand up the Account Management function for LCSP and own the strategy for bringing partners in at scale. ABOUT THE ROLE For this role the Manager would be the person who builds the Account Management  function — not just covering a book of partners, but designing how DoorDash sources, onboards, and manages LCSP entrepreneurs as volume grows. In the near term that includes overseeing entrepreneur onboarding and recruitment of business partners. In the longer-term the goal is to build those out as their own functions, with AM remaining the owner of the ongoing partner relationship.  The primary responsibilities include:  * Stand up Account Management for LCSP: cadences, partner health, performance incentives, and the playbook for a scaling * Own the strategy for onboarding partners — how we find, launch, and ramp without the process breaking as we scale * Oversee onboarding and sales in the near term, with the mandate to build that function out over time * Be the primary DoorDash counterpart for LCSP entrepreneurs after launch * Partner with operators on performance, business health and incentive outcomes * Use DoorDash ecosystem knowledge to unblock partners, pulling in S&O, product, support, and legal as needed. You will report to the Senior Manager on our Local Commerce Service Provider (LCSP)  team in our Dasher & Logistics organization. YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL… Be responsible for your own book of work as well as designing how its managedBuild scalable solutions with our partners - we want to build with them and leverage their professional expertise and feedbackBe part of a flat structure and pave the way for LCSP expansion Learn how the logistics business within DoorDash works from being in the weeds to the high level objectives WE’RE EXCITED ABOUT YOU BECAUSE… * You have 5+ years of experience in high-growth environments (tech, fintech, strategy & ops, consulting, or banking). * You know how to manage Business Partners, their performance, and can turn their insights into ways we can improve * You can take a vague, undefined problem and structure it yourself — without waiting for a framework — and use data to decide what to do (comfortable with SQL/Excel). * You are curious and entrepreneurial, and you channel that drive into smart bets and clear priorities in zero-to-one environments. * You can flex between high-level strategy and ground-level execution, and you take true ownership of outcomes — you make the calls and are accountable for how they turn out, not just for supporting the work. We expect this position to be filled by 11-14-2026 Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here [https://careers.doordash.com/]. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $136,000—$200,000 USD ABOUT DOORDASH At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023.  We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144 [https://getcovey.com/nyc-local-law-144]. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash [https://careersatdoordash.com/recruitment-scam-awareness] .

Lead audience and product growth strategy by identifying customer segments and product opportunities, coordinating growth execution, increasing platform adoption, and managing customer-feedback loops. | Requires 10+ years in product growth, strategy, or operations, B2B2C experience, strong SQL fluency, and a postgraduate degree. | About the Team DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work. About the Role As a Senior Manager, Strategy & Operations (Audience Growth & Product Strategy), you will play a critical role in shaping how DoorDash for Business grows its customer base, expands platform adoption, and identifies new product opportunities that can accelerate the business. As a senior leader on the team, you will set strategy across both the businesses we sell to and the employees and administrators who use our product, and you will lead a high-performing team to deliver it. You will own the strategy for growing our audience of companies and the employees within them, including how we identify, prioritize, acquire, activate, and expand across key customer segments, personas, industries, and use cases in a B2B2C model. You will also own product growth strategy for our core platform, helping define how we increase adoption, engagement, retention, and customer value across existing products, including through CRM and lifecycle programs and in-app merchandising. In addition, you will help identify and evaluate net-new product opportunities that can unlock future growth. This includes sizing opportunities, understanding customer pain points, validating demand, shaping early GTM strategy, and partnering with Product, Marketing, Sales, Customer Success, Analytics, and Finance to determine where DoorDash for Business should invest. A core part of this role will be owning the voice of the customer. You will create structured feedback loops that capture insights from executives, administrators, employees, Sales, Customer Success, Support, and market research, then translate those insights into clear recommendations that inform product roadmaps and business priorities. This role is ideal for a seasoned leader who thrives at the intersection of growth strategy, product strategy, CRM, in-app merchandising, analytics, customer insight, and cross-functional execution. Reporting to the Head of Growth Strategy and Operations, DoorDash for Business, you will work closely with operators, field teams, product and other teams to make your vision a reality. You’re excited about this opportunity because you will… Strategize Set audience growth and product growth strategies for DoorDash for Business, identifying the highest-impact customer segments, personas, use cases, and product opportunities to grow the business. Operate Partner cross-functionally with Product, Marketing, Sales, Customer Success, Analytics, Finance, Operations, and Engineering to turn growth priorities into clear plans, experiments, launches, and measurable outcomes. Build Create scalable growth playbooks, dashboards, research processes, and operating cadences that help the team better understand customer needs, product adoption, and expansion opportunities. Grow Drive growth for the core platform by identifying opportunities to improve customer acquisition, activation, engagement, retention, feature adoption, and overall customer value, using CRM and in-app merchandising as core levers. Explore Evaluate net-new product opportunities by sizing markets, understanding customer pain points, validating demand, assessing GTM feasibility, and recommending where the business should invest. Champion the Customer Own voice-of-customer feedback loops across customer interviews, Sales and Customer Success insights, surveys, support trends, and product usage data to inform product roadmaps and business priorities. Analyze Use SQL, AI tools, customer research, and product analytics to uncover insights, prioritize opportunities, and translate data into clear recommendations for cross-functional partners and senior leaders. Construct Bring structure to ambiguous growth opportunities by creating the frameworks, playbooks, and processes needed to move ideas from insight to action. We’re excited about you because… You have 10+ years of experience in product growth, audience growth, GTM strategy, business operations, product strategy, commercial strategy, growth marketing, or consulting, with a proven track record at high-growth companies with growing audiences in a B2B2C business model. You have an MBA from a top-tier university and/or experience at a leading strategy consulting firm, ideally McKinsey & Company, Bain & Company, or Boston Consulting Group. You have hands-on experience with CRM and in-app merchandising, and have used them to drive activation, engagement, retention, and revenue at scale. You understand how to develop audience growth strategies, including customer segmentation, persona prioritization, market sizing, funnel analysis, activation, retention, and expansion opportunities. You can help drive product growth strategy across a core platform, including adoption, engagement, onboarding, feature usage, lifecycle motions, packaging, positioning, and customer value creation. You have experience evaluating net-new product opportunities, including identifying customer pain points, sizing opportunities, validating demand, defining success metrics, and shaping early GTM strategy. You are highly analytical and can translate complex datasets into actionable recommendations. Strong SQL fluency is required. You are AI-forward and use AI, automation, and emerging technologies to accelerate research, synthesize customer feedback, improve analysis, streamline reporting, and increase team productivity. You are deeply customer-centric and can turn customer feedback, behavioral data, sales insights, and support signals into clear recommendations that inform product roadmaps. You are a strong communicator who can turn ambiguous opportunities, customer insights, and data into clear narratives for senior leaders. You thrive in ambiguity, proactively identify growth opportunities, build scalable solutions, and drive execution from concept through implementation. You are an exceptional people leader with a track record of building and managing high-performing teams, and you can elevate them through sharper prioritization, stronger analytical rigor, clearer operating rhythms, and higher-quality strategic guidance. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $170,000—$250,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Lead DashPass strategy to grow acquisition, member value, and profitability by developing products and optimizing customer experience through data-driven insights. | Requires 10+ years of management experience, ideally in marketplace or subscription businesses, with demonstrated company-wide impact and a record of scaling organizations. | About the Team At DoorDash, we're redefining the future of on-demand delivery. At the center of this is DashPass our global membership program that connects 30+ million customers on DoorDash with their favorite restaurants and brands.Our vision for DashPass is to create the world’s leading membership program in local commerce, delivering unprecedented value and a world class customer experience About the Role You will conceive the strategy and lead a team responsible for bringing it to life for one of our highest priority marketplace businesses, DashPass. You will partner with a large cross-functional team that drives customer acquisition, increases member value, grows profitability and more. You will be responsible for creating best-in-class experiences for our customers. You will be expected to apply your deep expertise and keep your finger on the pulse of industry best practices, benchmarks, and the latest approaches to bring true innovation. You’re Excited About This Opportunity Because You Will: Strategize - Innovate and build strategy that accelerates the growth of the DashPass business and invents the future of local commerce. Lead & Collaborate - Manage and develop a team of all-stars, and work cross-functionally with teams across DoorDash to build, launch, and scale new opportunities. Build - Incubate new offerings, working on something that hasn't been done before, by building products and launching plans from the ground up. Experiment - Use data-driven decision-making to run tests on everything from new support experience to retention-driving programs. Analyze - Assess the operational and financial impacts of your decisions and iterate given insights. Influence - Communicate strategy, benefits, and results to all audiences, including the DoorDash management team We’re Excited About You Because You Have: Track record of impact – you’ve been in the trenches and have a proven track record of driving significant, company-wide impact. Bias to action and agility – you move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front. “Breakthrough walls” mentality – you are constantly pushing the envelope of what is possible and can figure out a way to make almost anything happen. You’re a playmaker. Clarity of thought – you can articulate a clear vision to cross-functional partners. Skilled executive management and communication, especially at managing up and across DoorDash and going toe to toe with our most senior leaders. Strong leadership and maturity to build (attract, hire, retain) and scale a world-class organization. Proven ability to create clarity and focus in complex and ambiguous problem spaces; prioritization and pragmatism. Demonstrated experience in building the team necessary to fulfill the strategy. Proactively involved in recruiting, mentoring, and developing team members. Customer experience orientation. 10+ years of relevant management experience, ideally within a Marketplace or Subscription-focused business and/or founder experience We expect this position to be filled by 11-09-2026 Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $197,200—$290,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Oversee operations across 15–20 locations and lead process-improvement initiatives to improve efficiency, safety, and service quality. | Requires a bachelor’s degree, 5+ years of operations leadership, 4–6+ years in warehousing or logistics, and proficiency with data-analysis tools including Excel and SQL. | About the Team DoorDash Drive is looking for you to join our team as a Regional Operations Manager, Parcel on our New Verticals team. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. The business line you’ll be supporting is fast-growing, fast-paced, and is obsessed with efficiency. We are looking for someone to manage daily site regional operations via our 3P relationships. About the Role The Regional Operations Manager, Drive (Parcel) will own the day-to-day operations in a specific region within the U.S. They will work with both internal and external stakeholders to manage site operations. This role reports directly to the Senior Manager, Parcel. We expect this role to be up to 40% travel. You’re excited about this opportunity because you will… Own: From first principles, you will oversee the day-to-day operations of 15-20 locations, ensuring all site processes run smoothly, efficiently and safely. Strategize: Design, build, and execute process improvement projects to drive operational efficiencies and improve service quality and reliability. Delight customers: Work cross-functionally with central teams to ensure your portfolio of sites offer customers the best experience on each and every order and your team is equipped with the tools, resources and support needed to achieve these goals. We’re excited about you because… You solve problems from first principles. You’re excited to solve problems in innovative ways and you resist “this is how it’s always been done” thinking. You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous startup environments. You’re analytical. You let data win arguments. You are a data-driven problem solver with excellent Excel / Google Sheets / data analysis skills. You’re a proven leader. You have 5+ years of leadership experience and have managed leaders in an operations heavy environment. You go high and you go low. You’re able to flex between day-to-day operational details and strategic planning. You’re able to take insights from time spent on the floor and distill them into actionable and scalable initiatives for the business. You act like an owner. You take initiative to drive incremental improvement to the operation and manage the business as if it were your own. You have 4-6+ years’ experience in on-the-ground warehousing or logistics, preferably in the 3PL space. You have familiarity with SQL. You have a Bachelor’s Degree. If internal, you qualify for internal mobility guidelines. Bonus Points: You have experience starting or scaling a successful start-up. You have a demonstrated interest in logistics, on-demand services, and marketplaces. You have multi-unit management experience You have experience working with 3PLs You have built and trained high performing teams. Applications for this position are accepted on an ongoing basis Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Own and scale distributed caching and locking services ensuring reliability and performance at large scale. | 6+ years designing and operating distributed stateful systems with 2+ years in caching or key-value storage and proficiency in Go, Java, or Kotlin. | About the Team The Storage organization builds and operates the online stateful systems and abstractions that DoorDash Engineering depends on: reliable, efficient, secure, and easy to use. Within Storage, the Distributed Caching team owns every caching offering at DoorDash end to end, including ElastiCache (Redis/Valkey), Boulder (our KVRocks-based key-value store for high-QPS feature serving), Entity Cache (read Bill Shen’s engineering blog post, “High-Performance Proxy Cache for DoorDash Services”), and the Distributed Lock Service, plus the smart clients (asgard-redis, valkey-go) that sit in front of them. These systems back critical product surfaces across DoorDash, Wolt, and Deliveroo: the team runs roughly 400 ElastiCache clusters serving hundreds of millions of GET requests per second in aggregate, and Boulder, our offline-to-online feature store, serves billions of feature lookups per second at peak. About the Role The team owns provisioning of clusters and the smart clients that sit in front of them, baking in sensible defaults so that other engineering teams get a turnkey caching solution instead of having to run their own. You'll help drive Boulder's evolution to scale further, improve cost efficiency, enhance performance, and support real-time updates; re-platform the Distributed Lock Service onto a strongly consistent backend; and build the self-serve tooling and recommendation engine that let customers describe a workload (QPS, TTL, payload size, latency profile) and get the right backend without talking to a human. You'll go deep on cache invalidation, replication, sharding, compaction, and failover, while shipping the guardrails, automation, and observability that keep this scale operable by a small team. You must be located in San Francisco, Seattle, or the New York Metro Area for this hybrid position. You will report to the Engineering Manager on the Distributed Caching team within the Storage organization. You’re excited about this opportunity because you will… Own high-leverage caching and locking services with direct, measurable customer impact: cost, latency, and reliability at multi million QPS scale. Build and scale Boulder, our KVRocks backed key-value store, including compaction, sharding, and domain isolation. Re-platform the Distributed Lock Service onto a strongly consistent backend with sharding Contribute to the standardized smart caching client that bakes in failover, retry, and observability defaults so customers don't have to think about them. Diagnose and resolve production issues that span cache invalidation storms, replication lag, hot shards, and noisy-neighbor contention, then turn each one into a durable guardrail rather than a one-off fix. Collaborate closely with the teams that build on top of caching, including Taulu, ML Platform, and product engineering across DoorDash, Wolt, and Deliveroo. We’re excited about you because… You have 6+ years of full-time experience designing, building, and operating distributed, stateful systems in production, at least 2 of which involved caching or key-value storage at meaningful scale. You are proficient in Go, or Java/Kotlin with deep expertise in concurrency, distributed systems, and production-grade backend services. You have hands-on experience with distributed caching technologies (Redis/Valkey, Memcached, or similar) and understand their failure modes: replication lag, failover, hot keys, and cache invalidation. You understand distributed systems fundamentals: consistency models, sharding and partitioning, replication, and consensus, and can reason about their trade-offs from first principles. You have built or operated systems that require careful capacity planning and cost discipline at scale, and you default to right-sizing over over-provisioning. You thrive in an execution-driven environment with a broad ownership area and a proven track record of shipping reliable infrastructure end to end. You have proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring, and releasing software. Preferred Hands-on experience with ElastiCache, Memcached, or Valkey in production. Experience with KVRocks or RocksDB-family embedded storage engines (TiKV or similar), including compaction tuning and back-pressure handling. Experience building or operating a distributed lock service. Experience with Kubernetes and general cloud infrastructure operations. Contributions to open-source caching, storage, or distributed systems projects. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $159,800—$235,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144. Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.