20 open positions available
Lead Tier 2/3 escalation and manage hybrid IT infrastructure environments with automation and security hardening. | Senior-level experience in IT infrastructure engineering with expertise in Microsoft and hybrid cloud environments, automation, and security. | About the Team At DoorDash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and Dashers. Security is paramount to the success of our business, and DoorDash Security aspires to be the world’s most admired security team. We are committed to building the world's most trusted on-demand, logistics engine for delivery! We're expanding our team of great minds to help us secure and maintain a 24x7, no downtime, global infrastructure system that powers DoorDash’s multi-sided marketplace of consumers, merchants, and drivers. About the Role Our Security Engineering team is looking for a Software Engineer to lead the design, development and operation of security services within DoorDash’s Product and Cloud Security domains. You will be a part of our inclusive, collaborative global team responsible for building “paved paths” to ensure a safe, reliable and resilient delivery network. This is a US or Canada remote position reporting directly to the Manager of our Security Engineering team. You’re excited about this opportunity because you will… Build and maintain core security products, including but not limited to Remote Access Management, Secrets Management, Tokenization, and Knowledge Graphs, Access Control at DoorDash scale. Partner cross-functionally with Core Infrastructure, Product Engineering, Legal, Security teams and Vendor Partners to build “paved paths” that provide actionable feedback to embed secure design practices into the product and infrastructure development process. Lead the technical direction and roadmap for your assigned area of ownership. Build and maintain high Operational Excellence (OE) to ensure we operate services with excellence, rigor and durable standards to ensure minimal downtime. Participate in on-call rotation and promptly respond to on-call events with urgency and rigor. Manage the lifecycle of security product feature requests and improvements full life-cycle from triage, validation, design, testing, and implementation. Influence and drive improvements to engineering standards, leverage advancements and LLMs to improve productivity and velocity. Mentor and coach earlier career engineers, setting and enforcing high standards for Operational Excellence and Software Engineering. We’re excited about you because… 6+ years of experience as a software engineer in an information security or infrastructure engineering discipline. Able to demonstrate a track record of driving improvements to a company’s infrastructure security posture. Breadth of technical experience across various infrastructure and security areas running in large production environments. Highly skilled in distributed systems and platforms development using program languages such as Java/Scala/Kotlin, Golang, or Python. Strong experience with infrastructure as a code tooling like Terraform. Expertise with cloud infrastructure and management in AWS. Experience solving complex, systemic issues that require creative thinking and solutions. Exceptional analytical and investigative abilities with hands-on experience leading root cause analysis. Excellent verbal and written communication skills to review design documents with respect to cloud infrastructure, security and engineering personnel. Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. Applications for this position are accepted on an ongoing basis Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $159,800—$235,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Lead a team of Technical Support Specialists managing daily operations, service levels, and support quality for an online ordering product. | 3-6 years in customer support or operations with at least 3 years managing frontline teams, experience with operational metrics, process improvements, ticketing systems, and complex escalations. | About the Team DoorDash Commerce Platform is our restaurant software business, offering products such as online ordering, branded mobile apps, and loyalty solutions that help merchants grow through their own first party channels. Within this organization, the Merchant Success Operations team ensures restaurants have a smooth onboarding and launch experience and ongoing operational support. The Online Ordering Support team plays a key role in this mission by helping restaurants operate their digital ordering experience day to day. We resolve issues quickly, strengthen operational standards, and improve how merchants experience our product. About the Role The Senior Support Supervisor leads a team of Technical Support Specialists supporting our Online Ordering product. Our customers are merchants, primarily restaurants, who rely on our platform to power their digital ordering experience, and this role is accountable for daily operational performance, service level compliance, escalation management, and overall support quality that directly impacts merchant success. This role combines hands-on operational leadership with clear strategic ownership. In addition to leading the team day to day, they are responsible for identifying systemic gaps, defining structured improvement plans, and leading implementation of changes across workflows, documentation, and support tooling. They will play a key role in strengthening performance standards, improving how our ticketing platform operates through automation and artificial intelligence functionality, and translating operational data into measurable improvements in efficiency and consistency. They will report into the Senior Manager, Merchant Success Operations on our Online Ordering team in our Strategy and Operations organization. You’re excited about this opportunity because you will… Lead a team of Support Specialists and own service level performance, resolution quality, and overall operational outcomes. Handle high impact merchant escalations, including difficult phone calls and written communication with senior or frustrated stakeholders. Improve workflows, tooling configuration, automation, and artificial intelligence functionality within our ticketing platform. Identify systemic operational gaps, define improvement plans, and implement structured process changes. Use support data and cross functional collaboration with Product, Engineering, and Operations to resolve recurring issues and improve merchant experience. We’re excited about you because… You have 3 to 6 years of experience in Customer Support or Operations within a software or online platform environment and at least 3 years of direct people management experience leading frontline teams. You have owned operational performance metrics such as service level compliance, resolution time, escalation rates, and quality standards. You have led implementation of operational improvements, including workflow redesign, tooling updates, or process standardization initiatives. You have hands-on experience using and improving ticketing systems such as Intercom, or comparable platforms, including routing logic, automation, or artificial intelligence features. You have handled complex merchant or customer escalations and driven cross functional resolution involving Product, Engineering, or Operations. We expect this position to be filled by May 1, 2026. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $88,000—$129,400 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Lead strategic planning and execution of customer experience initiatives by managing cross-functional teams to optimize success metrics. | Requires 2+ years experience, strategic mindset, operational rigor, analytical and persuasive skills, and ability to act with urgency in a competitive environment. | About the Team As one of DoorDash's core operations teams, Customer Experience, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs, manages, and operates DoorDash's large and growing global network of support centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role The Associate role will report into our Teammate Experience Lead and lead the strategic planning to drive industry-leading customer experience initiatives for Dashers. This person will report out on core success metrics, develop strategies to optimize those metrics, and lead cross-functional teams to implement those strategies in a timely and impactful manner. This role is perfect for someone who wants to develop a strategic mindset as well as the operational rigor to bring that strategic mindset to life. You’re excited about this opportunity because you will… Partner with teams within customer experience, and our product, engineering, and tools teams to improve processes and the resulting customer experience for our Dashers Produce, dig into and use data and insights to identify opportunities to improve speed, quality, effectiveness, and customer experience Accomplish your recommendations from start to finish, from digging into Excel/SQL to creating a budget to implementing timelines, aligning partners, testing ideas, achieving and measuring results Partner with support and company-level leadership to guide priority projects We’re excited about you because… You’re organized. You thrive in creating structure out of nothing. You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking. You thrive with a diverse set of responsibilities. You love working across a breadth of disciplines and teams. You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel. You’re persuasive. You are an effective communicator, speaking as if you’re right and listening as if you’re wrong. You meet people on their level. You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow. You’re relentless. You do what it takes to win, no matter what. You have 2+ years of experience. You’ve succeeded in a competitive, or challenging environment. We expect this position to be filled by 3/27/26. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $64,600—$95,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Provide executive and operational support to senior leadership, managing calendars, travel, and compliance. | 5+ years supporting C-level executives with operational and administrative expertise, but no fintech or technical product experience. | About the Team This role reports into our New Verticals team, which was launched in 2020 with the purpose of delighting our customers and empowering our local economies outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant tooling, dasher tooling and software products. This specific team within New Verticals is focused on incubating our next set of bets, with Consumer Financial Products and Services being one of our top priorities. About the Role We’re looking for an Associate Manager to support the launch and scaling of new consumer financial products at DoorDash - helping shape how millions of customers pay, collect rewards, and manage value across the DoorDash platform. This role sits within New Verticals’ Consumer Financials Strategy & Operations team and will help incubate net-new financial bets, from early concept through launch, learning, and iteration. In this role, you’ll work cross-functionally with Product, Engineering, Design, Analytics, Finance, and Operations to define requirements, support launches, and run experiments that improve how customers earn, store, and spend value on DoorDash. You’ll translate complex product and operational needs into clear execution plans, ensuring new product experiences are simple, intuitive, and trusted as adoption scales. You will report to the Senior Manager / GM of our Consumer Financials team and operate as an individual contributor. We operate in a hybrid model, where we spend some time collaborating in person and some time working from home. You’re excited about this opportunity because you will… Strategize. Innovate and work on support strategy within the consumer financials business at DoorDash. Collaborate. Work cross-functionally with teams across DoorDash to build, launch, and scale new opportunities. Influence. Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc. Experiment. Use data-driven decision-making to run tests on everything from new support experience to retention-driving programs. Build. You are excited to work on something that hasn't been done before. Your job will include building products and launching plans from the ground up. Analyze. Assess the operational and financial impacts of your decisions and iterate given insights. We’re excited about you because… You have 4-6+ years of experience in tech, strategy, consulting, operations, or a related high-performance environment. Experience in fintech and/or payments industries a bonus You’re execution oriented. You have experience leading large cross-functional workstreams, hitting goals, and succeeding in a team environment. You’re analytical. You possess a sharp analytical mind, and can extract and communicate meaningful insights from data to drive strategic decisions. You are comfortable with SQL and data visualization tools, while using AI to enhance your analytical outcomes. You’re comfortable in ambiguity. You thrive in ambiguous, fast-paced environments and can independently translate high-level goals into actionable plans. You have a completed Bachelor’s Degree. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Providing high-level executive and operational support to C-level executives and managing complex administrative and operational tasks. | Over 5 years supporting executives with strong organizational, communication, and operational skills, but lacks required technical and strategic business development experience. | About the Team This role reports into our New Verticals team, which was launched in 2020 with the purpose of delighting our customers and empowering our local economies outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. This specific team within New Verticals is focused on incubating our next set of bets, with Consumer Financial Products and Services being one of our top priorities. About the Role We’re looking for a Manager to drive the growth of the DoorDash Gift Card program, owning both the external growth strategy and the internal execution that powers it. This role sits at the intersection of business development, strategy & operations, and analytics, with end-to-end ownership over initiatives that expand distribution, increase awareness, and grow gift card sales. You’ll work cross-functionally with Product, Marketing, Finance, Analytics, and Partnerships to design, launch, and iterate on campaigns and experiments aimed at acquiring first time gift card users. This includes launching new features to improve the in-app gift card purchasing experience, identifying and securing off-platform partnerships to drive awareness during key seasonal moments, and partnering with Marketing to execute high-impact holiday campaigns. You will report to the Senior Manager / GM of our Consumer Financials team and operate as an individual contributor. We operate in a hybrid model, where we spend some time collaborating in person and some time working from home. You’re excited about this opportunity because you will… Own business outcomes. Be accountable for the performance of the DoorDash Gift Cards program, setting goals, tracking KPIs, and driving measurable growth and ROI. Influence up and across. Own the growth strategy for DoorDash Gift Cards, serving as the face of the program to merchants and securing new placements and marketing opportunities across online and brick-and-mortar channels. You’re action oriented. You can implement scalable initiatives and best practices to provide a world-class operation for our three-sided marketplace. You solve problems from first principles. You’re excited to think innovatively, and you resist “this is how it’s always been done” thinking. You are consumer first, and not competitor focused. You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. You experiment with data. You can build data models using tools like Excel and SQL to evaluate the economic and strategic costs and benefits of various programs and experiments. You will prove your hypotheses through operational experiments and running a/b tests. We’re excited about you because… You have 6-8+ years of experience in tech, strategy, financial services, consulting, operations, CPG, food & beverage, AI or a related high-stakes environment. You’re customer obsessed. You possess the ability to think through what drives consumer spending and how to use customer insights to drive growth. You’re analytical. You possess a sharp analytical mind, and can extract and communicate meaningful insights from data to drive strategic decisions. You are comfortable with SQL and data visualization tools, while using AI to enhance your analytical outcomes. You’re comfortable in ambiguity. You thrive in ambiguous, fast-paced environments and can independently translate high-level goals into actionable plans. You have leadership experience, directly or indirectly. You’ve mentored, coached, or developed teammates and are excited to grow into a people manager role over time. You have a completed Bachelor’s Degree. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $136,000—$200,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Providing executive and operational support to C-level executives including calendar, travel, and compliance management. | Over 5 years of executive assistant and operations experience supporting senior leadership in various sectors, without direct sales operations or SaaS leadership experience. | About the Team The In-Store Revenue Operations team at DoorDash is responsible for amplifying SevenRooms’ mission, and increasing revenue growth through effective and efficient sales processes, systems, and analytics. Our team handles strategy, planning, metrics reporting & analytics, GTM enablement operations, program management, and systems while fostering strong relationships with Revenue leadership. We work cross-functionally with Sales, Customer Success, Marketing, Product, Engineering, Finance, and Strategy & Operations teams to drive alignment across all revenue operations. About the Role We are looking for a Head of Global Revenue Operations to lead, optimize, and scale our GTM processes and systems to support our revenue growth. You'll collaborate directly with multiple teams to define strategy, implement performance metrics, and influence alignment of all revenue operations, including planning, reporting, forecasting, quota allocation and management, process optimization, territory planning, and managing the overall design for the sales incentive plan. Following SevenRooms’ recent acquisition by DoorDash, we maintain a unified hiring process and are excited to build our integrated revenue operations function. You’re excited about this opportunity because you will… Build and lead a high-performing, results-oriented Revenue Operations & Strategy organization. Set and own the vision for the Revenue Operations organization while ensuring seamless integration between operational excellence and enablement initiatives. Lead bottoms-up business planning, target-setting, and own a "rhythm of the business" framework. Provide analytics and reporting for the Revenue organization, including forecasting, pipeline analysis, and funnel metrics across all lead sources. Own all systems and tools related to sales & Customer Success with SFDC as the central hub. Evaluate, improve, and implement all tools and software, including enablement platforms and content management systems. Ensure alignment between enablement strategies and revenue goals, driving consistency in messaging and performance across all GTM teams. Partner with Finance and People teams to design and manage sales commission strategy. Lead ongoing assessments to optimize commission structures based on performance and market trends while fostering motivation and retention. We’re excited about you because… You have 15+ years of experience in Sales Operations, Marketing Operations, Strategy, and/or Sales Leadership roles in B2B SaaS environments You have a proven track record of leading change management, building aligned tooling, and developing methods to plan, forecast, measure and systemize Sales KPIs for internal teams and customers You have deep understanding of standard business practices related to Marketing & Sales Operations processes and systems, as well as sales enablement best practices, training methodologies, and content management You have demonstrated experience in designing sales commission plans at scale, including analysis, modeling, and optimization to drive revenue growth and align incentives with strategic objectives You can thrive in an ambiguous environment with high autonomy, build productive relationships across all organizational levels, and have excellent communication skills with executive-level partners, plus expertise with GTM tools including Salesforce and enablement platforms Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $181,800—$267,300 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Lead a sales team to achieve SMB platform volume goals through hiring, coaching, and pipeline strategy. | Minimum 3 years sales leadership and 5 years individual sales experience with strong coaching and customer focus. | About the Team The Platform Account Development team drives adoption and growth of DoorDash Platform solutions across hundreds of thousands of SMB restaurant partners in the U.S. (SMB defined as ≤150 locations). This team works closely with Account Management to understand each restaurant’s first-party growth goals — including online ordering and owned channel expansion — and delivers tailored solutions that unlock long-term value. About the Role As Manager, Strategic Account Development, you will lead a team of frontline sales representatives responsible for achieving SMB Platform volume goals. You will play a critical role in driving sales performance by hiring, developing, and coaching top talent while fostering an inclusive, high-energy, and performance-oriented culture. You will report to the Senior Manager, Strategic Account Development, and lead a distributed team across the U.S. This is a remote role and must be based within the United States. You’re excited about this opportunity because you will… Source, interview, and hire high-caliber sales talent Develop structured onboarding and ongoing development programs Lead pipeline strategy, forecasting, and deal reviews Coach reps through 1:1 sessions focused on performance, skill development, and deal execution Translate ambitious goals into clear action plans and measurable outcomes Scale best practices and build a high-performance culture across the team Stay close to the customer by engaging directly with merchants Leverage insights from frontline conversations to improve processes, messaging, and programs Partner cross-functionally to remove friction and enhance both merchant and employee experiences We’re excited about you because… 3+ years of experience in sales leadership roles, in addition to 5+ years of experience as an individual contributor in sales Demonstrated success building and executing pipeline strategies Strong coaching capabilities with a track record of developing frontline sellers Customer-obsessed mindset with comfort engaging directly with prospects Passionate about developing talent and building scalable team programs Skilled at motivating teams in a fast-paced, results-driven environment Balances ambitious thinking with analytical rigor Seeks win-win outcomes for customers, team members, and DoorDash Brings a challenger mindset grounded in data and truth-seeking Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $151,440—$222,640 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $189,300—$278,300 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Lead a team managing CRM campaign operations, ensuring quality and timely delivery while collaborating across departments to improve processes. | Over 5 years in marketing operations with at least 2 years managing a team, plus technical proficiency in Braze or similar ESP and AI tools for operational efficiency. | About the Team The DoorDash Campaign Operations team’s mission is to efficiently deliver high quality, relevant communications that meet the needs of our audiences, globally. To accomplish this mission, we’re building a team of technical CRM experts who build, QA, and launch marketing campaigns designed by our Lifecycle Marketing partners. This team is goaled on high quality campaign delivery and operational efficiency to enable DoorDash to achieve its missions and continue to grow rapidly. About the Role As the Campaign Operations Manager, you will lead a 5 person Operations team that builds, QAs and launches hundreds of high quality CRM campaigns per year . You will partner closely with the Consumer Lifecycle team to ensure each campaign has the right staffing, has completed all required steps prior to launch, and is delivered on time to the end-consumer, with high quality and excellent craft. You will be responsible for your team’s high quality campaign delivery rate goal and partner with Martech, Product and Analytics to identify opportunities for further improvement across our Campaign Operation processes and tools. This role will report to the Head of Cx Campaign Operations. You’re excited about this opportunity because you will… Team Leadership: Manage and develop a team of Campaign Operations Associates, fostering growth, collaboration, and excellence in campaign execution. Ensure each team member stays accountable to the Campaign development requirements. Team Performance: Own the high quality campaign delivery rate goal and production efficiency for your audience. Identify new processes, talent development and tools required to improve the quality, craft and production efficiency of campaigns each quarter. Operational Efficiency: Develop and drive adoption of AI-enabled workflows, processes, and best practices to ensure campaigns are launched with high quality and minimal errors. Stakeholder Management: Act as the primary point of contact for Campaign Operations for your line of business, ensuring alignment with company goals and priorities. Tool Expertise: Leverage AI, Braze and in-house marketing platforms to implement sophisticated campaigns, including automation, dynamic content, and A/B testing. We’re excited about you because… Experience: 5+ years of experience in Retention Marketing, Marketing Operations, Martech or Lifecycle Marketing, with at least 2 years leading 3+ reports. Experience leading a Marketing Operations team preferred. Technical Proficiency: Hands-on experience with Braze or a similar ESP is required. Demonstrated ability to apply AI tools to improve operational efficiency or campaign quality. Familiarity with other marketing automation tools is a plus. Leadership Skills: Proven ability to lead and develop high-performing teams. Operational Excellence: Strong attention to detail, organizational skills, and the ability to manage multiple projects simultaneously. Analytical Mindset: Ability to interpret data and analytics to inform decisions, build business cases for investment, and optimize campaign development and quality. Collaborative Approach: Excellent interpersonal and communication skills to work effectively with cross-functional teams and stakeholders We expect this position to be filled by April 27, 2026. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $142,800—$210,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Supporting C-level executives through calendar, travel, and operational coordination in high-pressure environments. | Over 5 years supporting executives with strong organizational and communication skills but no direct account management or sales experience. | About the Team Our mission is to promote growth in local economies by building connections with businesses across the nation and promoting the DoorDash platform. The DoorDash for Business Account Management (Post-Sales) Team is focused on retaining and growing our managed customers who use the services and products offered by DoorDash for Business. This mission is underscored by the significance we place on a customer-first approach to ensure our customers’ enduring satisfaction with our products and service. Account Management is a fantastic stomping ground for employees to build both hard and soft skills, develop their relationship management and sales skills, deploy strategic thinking to solve tough customer problems and work collaboratively cross functionally to be the conduit between our customers’ greatest needs and what solutions we can build to address those needs. About the Role Account Managers distinguish themselves by being responsible for the strategic vision and optimization of the programs for our largest corporate customers in North America. They are proactive, consultative, and have a solutions-oriented mindset with their corporate customers, enabling them to consistently hit quarterly business goals. They retain and grow relationships and revenue with these customers in our national markets. They introduce new products and features and are tasked with maintaining a high level of satisfaction from their customers while partnering cross functionally with S&O, analytics, and product to drive our business forward. You’re excited about this opportunity because you will… Engage our largest and most complex customers in growth strategy conversations and introduce and execute on new product opportunities to broaden partnership depth and increase revenue streams Have a solid understanding of account management fundamentals such as protecting against churn, problem solving and ensuring clients and DoorDash have an aligned financial picture Have working knowledge of creating and executing specific strategic account plans and larger retention initiatives across book of business to drive satisfaction and achieve product adoption Be comfortable organizing and presenting on quarterly business reviews, while marshaling the right teammates and resources to help achieve your desired outcome. You will take ownership of the process and act as the facilitator during such meetings Show a strong bias to action and attention to detail to ensure customer needs are prioritized and resolved in a timely manner We’re excited about you because… Have a wealth (6+ years) of experience managing clients in a complex environment You’ve have a proven capability of thriving in an environment with ambiguity You are an effective communicator, both verbal and written You have the ability to analyze, pull and coordinate data across multiple sources You have the ability to learn fast independently and juggle multiple priorities You proactively inform teams of your work flow and raise your hand for special projects You actively seek guidance from peers and cross functional partners, and both ask and action the feedback You know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance Knowledge of CRM software (e.g., Salesforce) Experience in food delivery Experience at SaaS company Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $127,840—$188,000 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $159,800—$235,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Lead global technical vision and execution for privacy engineering, designing and shipping privacy-preserving controls. | 15+ years privacy engineering experience with technical leadership in privacy controls and regulatory compliance. | About the Team At DoorDash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and Dashers. Security is paramount to the success of our business, and DoorDash Security aspires to be the world’s most admired security team. We are committed to building the world's most trusted on-demand, logistics engine for delivery! We're expanding our team of great minds to help us secure and maintain a 24x7, no downtime, global infrastructure system that powers DoorDash’s multi-sided marketplace of consumers, merchants, and dashers. About the Role Our Security Engineering team is looking for a Principal Privacy Engineer to set and lead the technical direction for privacy engineering at DoorDash globally. You will be a part of our inclusive, collaborative global team responsible for building “paved road” privacy preserving controls to ensure a safe, privacy preserving and resilient delivery network. This is a US or Canada remote position reporting directly to the Director of our Security Engineering team. You’re excited about this opportunity because you will… Set and execute the technical vision for Privacy Engineering, ensuring alignment with DoorDash business objectives. Lead the overall global privacy engineering direction and roadmap execution. Be the foremost technical expert to design, influence and ship practical privacy preserving controls with rigor and developer ergonomics. Partner cross-functionally with Core Infrastructure, Product Engineering, Legal, Security, Data teams and partners to build “paved road” privacy preserving controls that enable privacy by design practices into the product and infrastructure development process. Build and maintain high Operational Excellence (OE) privacy services to ensure we operate with excellence, rigor and durable standards to ensure minimal downtime. Influence and enable the secure and responsible adoption of LLMs and AI tools from a privacy preserving perspective. We’re excited about you because… 15+ years of experience as a privacy engineer at an Internet scale organization with demonstrated technical leadership in applications of privacy enhancing technologies, machine learning, and analytical techniques for privacy assurances and validation at scale. Track record of shifting the industry in how Internet scale companies deliver privacy preserving experiences across global economies. Master’s degree or PhD in Computer Science, Privacy, or a related field. Demonstrated technical leadership in Data Classification, Inventory, Sharing, and Deletion. Demonstrated technical leadership in Technical Data Governance (Data Scanning), Data Protection (Encryption, Pseudonomization, Crypto Shredding), Privacy Enhancing Controls (PETs), and Trusted Execution Environments (TEEs). Demonstrated technical leadership designing technical privacy engineering controls and processes to meet required regulatory requirements such as Right to Be Forgotten, and Navigating Privacy Frameworks (GDPR, CCPA, DSA, etc.) Demonstrated technical leadership in designing scalable, AI enabled and ergonomic privacy review processes. Exceptional problem solving of complex, systemic issues that require audacious thinking, rigor and creativity. Exceptional analytical and investigative abilities with hands-on experience leading root cause analysis for privacy incidents and driving long term roadmaps to remediate. Exceptional verbal and written communication skills - you can shape and lead the privacy engineering function globally and influence stakeholders across core engineering and product teams to privacy preserving control outcomes. We expect this position to be filled by April 26, 2026. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $193,800—$285,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Manage IT procurement processes including contract negotiation, supplier management, and budget oversight. | 20+ years of IT procurement experience with expertise in hardware, software, cloud buying, and procurement process leadership. | About the Team The Outside Account Development team expands on existing DoorDash partnerships while identifying opportunities for further engagement, growth, and performance with our most innovative platform products.. We collaborate closely with merchants to understand their business needs, uncover revenue opportunities, and help them adopt new SaaS and operational solutions that fuel long-term success. Our team currently spans the U.S. and is composed of highly tenured sellers known for their collaboration, fast-paced execution, and commitment to building DoorDash’s next billion-dollar product line. About the Role We’re looking for a Strategic Account Development Executive to drive adoption of DoorDash’s growing suite of SaaS and platform tools within our existing restaurant partner base. In this role, you will own a full-cycle outside sales motion, combining field-based relationship building with data-driven storytelling to close complex deals quickly and consistently. This role is hybrid field and remote, spending 2–3 days per week in territory engaging directly with restaurant owners, operators, and executive decision-makers. You will manage a quarterly book of business with clear revenue expectations, a defined lead list, and a fast-paced sales cycle. You will report to the Manager of Strategic Account Development within the Outside Sales organization. You're excited about this opportunity because you will… Drive a complex, fast-paced, high-volume sales motion. Run a highly structured end-to-end sales workflow: prospecting, discovery, data analysis, pitching, negotiation, and close. Excite our existing accounts on the potential to increase revenue share. Engage with strategic decision makers, including restaurant owners and operators, while using data to tell a compelling story. Use deep product knowledge to position advanced DoorDash platform tools designed to improve revenue, operations, and brand perception. Use forecasts, unit economics, and internal insights to show merchants how various SaaS and sales packages drive revenue growth. Work with Account Managers, Sales Leadership, and cross-functional partners to ensure smooth merchant onboarding and adoption. Contribute to building internal sales processes, documentation, and best practices for a rapidly scaling product line. Travel across your region (up to 40%), while we offer flexible hours and options to work from home. We're excited about you because… You have 3–5 years of closing experience, ideally within a high-volume, fast-paced sales environment, selling to SMB clients. Experience in restaurant technology or selling to restaurant operators is highly preferred. Experience selling hardware is preferred. Successful experience managing a full-cycle outside sales territory. You have strong discovery skills and a track record of navigating ambiguous, fast-paced environments. Expertise working in Salesforce, Outreach, Microsoft Office, and Excel, with the ability to use data to persuade and forecast outcomes. Strong cross-functional collaboration abilities and experience working with account managers or service teams. Excellent communication and negotiation skills with proven success driving revenue. Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $98,520—$144,900 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $164,200—$241,500 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Lead safety and physical security strategy across fulfillment network, embed safety in operations, and reduce loss and shrinkage. | 8+ years in asset protection or security in warehouse/logistics, expertise in OSHA, workplace violence prevention, investigations, and risk-based decision-making. | About the Team The Global Safety and Security team advances DoorDash through the protection of people, property, operations, brand, and reputation. We manage safety and security risk and provide value across the business through technology, and a people-first approach. Our team strives to always be in front and there for our people anytime, anywhere. About the Role We’re seeking a strategic, execution-driven Senior Manager of Asset Protection and Safety to own and scale safety, security, and asset protection programs across our North American physical fulfillment network. This role is critical to protecting our people, property, and assets while enabling rapid operational growth. You’ll operate at the intersection of safety, security, and business performance, ensuring risk is actively managed, not reacted to, and that safety is embedded into how our operations are designed, launched, and scaled. This leader will serve as a trusted advisor to senior operators and business leaders, driving measurable improvements across safety outcomes, physical security, regulatory compliance, and shrink reduction. You are excited about this opportunity because you will… Lead the execution of safety and physical security strategy, embedding safety principles into all aspects of our physical fulfillment and warehouse operations. Cultivate a proactive safety culture through training, engagement, and empowerment of frontline and site leadership teams. Drive data-informed decision-making, using incident trends, investigations, and risk assessments to prioritize actions and investment. Develop and enforce policies and Standard Operating Procedures (SOPs) that promote safe behaviors and reduce incident frequency and severity. Assess and strengthen physical security measures across fulfillment centers to deter external and internal threats. Design and implement strategies to reduce total loss, with a focus on inventory shrinkage, malicious damage, etc. Serve as a trusted advisor to multiple business unit leadership teams, ensuring safety is integrated into the business model from ideation to execution. We are excited about you because you bring… 8+ years of experience in asset protection, safety, loss prevention, or security operations within warehouse, fulfillment, logistics, or last-mile environments. Demonstrated success scaling safety or loss prevention programs across a multi-site footprint. Strong working knowledge of OSHA regulations, workplace violence prevention, and physical security systems. Proven experience leading investigations, site risk assessments, and root cause analyses that drive real change. Ability to influence senior leaders and frontline operators alike, even when priorities compete. Highly analytical and outcome-oriented, comfortable using data to make tough risk decisions We expect this position to be filled by April 21, 2026. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $139,400—$205,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Lead strategic initiatives, manage forecasting and performance reporting, and collaborate with partners to drive growth levers. | 6-8+ years experience including 1+ years managing teams, strong analytical skills with SQL/Excel, and ability to operate at strategic and operational levels. | About the Team We're looking for someone to help scale DoorDash's next billion dollar business, DashMart. The DashMart team is focused on building a new type of convenience store, offering household essentials, groceries and local restaurant favorites to our customers' doorsteps. About the Role As a Manager on our DashMart Growth Strategy & Operations team, you will lead a team of 2 associates and own high-impact initiatives from end to end—including developing the initial strategy, executing with precision, and analyzing results to inform future decisions. You will own annual volume planning and forecasting processes, and deliver weekly performance reporting with clear insights and actionable recommendations. You’ll collaborate closely with cross-functional partners in product, category management, and finance to identify and scale growth levers. You will work on initiatives that drive customer conversion through personalized shopper experiences, in-app merchandising, and occasions strategies. You will report into the Director of DashMart Growth Strategy & Operations within our New Verticals organization. This is a hybrid role, with a blend of in-office and remote work. You’re excited about this opportunity because you will… Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers. Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans. Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data. Lead and collaborate. You’ll work with a cross-functional team, including marketing, design, product, and operations, and lead your own pod to build this new line of business for DoorDash. We’re excited about you because… You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking. You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you. You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel. You are a leader. You have 1+ years of experience managing high-performing teams. You have 6-8+ years of experience. You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience). You have completed your BS/BA Degree. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $136,000—$200,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Provide senior-level administrative and organizational support to executive leadership, including board liaison and operational coordination. | Over 10 years of senior administrative support experience with skills in strategic planning, project coordination, and executive communications. | About the Team We're looking for someone to help scale DoorDash's next billion dollar business, DashMart. The DashMart team is focused on building a new type of convenience store, offering household essentials, groceries and local restaurant favorites to our customers' doorsteps. About the Role As a Manager on our DashMart Growth Strategy & Operations team, you will lead a team of 2 associates and own high-impact initiatives from end to end—including developing the initial strategy, executing with precision, and analyzing results to inform future decisions. You will own annual volume planning and forecasting processes, and deliver weekly performance reporting with clear insights and actionable recommendations. You'll collaborate closely with cross-functional partners in product, category management, and finance to identify and scale growth levers. You will work on initiatives that drive customer conversion through personalized shopper experiences, in-app merchandising, and occasions strategies. You will report into the Director of DashMart Growth Strategy & Operations within our New Verticals organization. This is a hybrid role, with a blend of in-office and remote work. You're excited about this opportunity because you will… • Build. You'll have your fingerprints all over DoorDash's next big business. You'll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. • Strategize. From first principles, you'll develop the optimal strategy for best serving our customers. • Experiment. You'll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans. • Analyze. You'll assess the operational and financial impacts of your decisions, and iterate based on data. • Lead and collaborate. You'll work with a cross-functional team, including marketing, design, product, and operations, and lead your own pod to build this new line of business for DoorDash. We're excited about you because… • You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist "this is how it's always been done" thinking. • You're equally comfortable operating at 10,000 feet and 1 foot. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term and inspiring a team. No job is beneath you. • You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments • You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel. • You are a leader. You have 1+ years of experience managing high-performing teams. • You have 6-8+ years of experience. You've succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience). • You have completed your BS/BA Degree. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Manage and develop marketing strategies and partnerships with CPG brands, oversee campaign execution, and collaborate cross-functionally to grow the digital advertising business. | 5-10 years of cross-functional operational experience, strong analytical skills, and experience in business development or partnerships. | About the Team The Enterprise Ad Sales Team is responsible for the marketing vision, development and growth of our largest advertising partnerships. This team was recently formed, and is seeking additional founding team members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with enterprise restaurant and consumer packaged goods (CPG) brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. About the Role The Account Manager, CPG will steer the company's efforts in adopting and partnering with major CPGs across our grocery, convenience, restaurant and retail markets. Digital grocery and convenience is expanding, and DoorDash is making meaningful strides to become a leader in this sector. You will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account executives, marketing, analytics, and product to innovate on our future approach and solutions. You will report into a CPG Industry Manager in our Enterprise Sales & Business Development organization. You’re excited about this opportunity because you will… Be part of the growing DoorDash Ads & Promos team Lead end-to-end marketing conversations across a portfolio of consumer packaged goods (CPG) advertisers Oversee the strategy for engaging with and selling to our largest partners Steer the development, adoption and scaling of CPG revenue Build a marketing calendar with CPG partners in your book of business Develop long-term business plans alongside our partners for their multi-channel customer strategies Maintain pitch decks and sales content to help produce new business opportunities Create marketing campaigns; own post-campaign reporting Work with partners across DoorDash to align companywide resources to help build-out our partners' digital businesses We’re excited about you because… You have 5-10 years of cross-functional operational experience Impact Motivated -- You have a natural desire to improve the overall business Curious -- You love digging into low levels of detail to extract insights Strategic -- You love to find the win-win in novel agreement structures to grow business with partners Diverse -- You are happy juggling many priorities concurrently Bachelor's degree required, MBA or Masters Degree a plus Prior investment banking, consulting or equity research experience Business Development and Partnerships experience Experience with Analytics and Presentation tools You have proficiency in analytics and visualization tools (e.g., Snowflake, Sigma, etc.) Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $102,880—$151,200 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $128,600—$189,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Lead and develop a large-scale ad operations team, partnering with product, engineering, and analytics to optimize processes and drive revenue. | Extensive experience in scaled platform operations, strong data fluency, and direct people management experience in fast-growing organizations. | About the Team Our Advertising & Promotions team broadly operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. The Ad Operations team at DoorDash operates all managed service merchant and brand-driven promos and ads within the DoorDash app and on other platforms. The focus of this team is to drive quality, speed, and efficiency to our centralized scaled operations. About the Role This role will set the operating vision, structure, and performance bar for Ad Operations, as the central leader of all end-to-end execution for all brand and merchant ads & promotions across verticals and geographies. You will lead a multi-tiered organization of strategic operators, driving deep organizational planning across several functions and developing strong operational leaders. You and your team will partner closely with product, engineering, analytics, sales, S&O, and compliance teams to drive high quality scaled operations while helping to drive new initiatives and specialized programs through complex tradeoffs. You will report into the Director, Ads Platform on our Ads Platform team in our Ads & Promos organization. You’re excited about this opportunity because you will… Enable: Empower and develop a broad scope of team leads and their ops pods to create enterprise and SMB ads & promo campaigns at scale and make difficult tradeoff decisions with cross-functional teams. Scope & Influence: Outline product and process gaps to drive your conversations with product, engineering, analytics, accounting, sales, and S&O teams to improve our tooling through product improvements, automation, and more. Own & Take Action: Own all operations and accountability for a team producing hundreds of millions of dollars in ad revenue and consumer savings annually, diving into day-to-day escalations at the lowest level of detail and unblocking our sales team while upholding strong guardrails for quality. We’re excited about you because… 8+ years of professional experience driving scaled platform operations in fast-growing organizations, with 4+ years of direct people management experience. Experience working directly with product teams to define the roadmap for operations tooling. You’re an excellent problem solver who can dive into complex cross-functional problems with competing tradeoffs and craft thoughtful solutions. Strong data fluency, including the ability to independently analyze performance in SQL and partner with Analytics using tools like Sigma, Tableau, or Looker to drive decisions. We expect this position to be filled by 4/13/26. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $170,000—$250,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Lead performance metrics and cross-functional initiatives to improve order quality and fulfillment at DoorDash. | Requires 4-6+ years of experience, management skills, and familiarity with SQL and data visualization tools. | About the Team New Verticals is an exciting team at DoorDash that is building and scaling new ways to delight our customers beyond restaurant delivery. Our Catalog, Fulfillment and Logistics team has three major mandates to effectively onboard merchants, fulfill every order with speed & accuracy and improve our logistics network. We are able to do this by identifying efficiencies, building product toolings and launching operational processes at scale. You will own metrics, pull operational & product levers and drive impactful results across our Grocery, Convenience, Alcohol and Retail businesses. About the Role We’re looking for a Manager to lead a team of three and serve as the Directly Responsible Individual (DRI) for New Vertical HQFR (High Quality Fulfillment Rate). This role sits within our Logistics pod and is accountable for driving step-change improvements in order quality and fulfillment performance—ensuring consumers receive their orders with all original items, every time. You will directly own cancellations and HQFR performance, including reporting, root-cause analysis, and action planning. Beyond managing the metrics, you will hold cross-functional teams accountable for delivering measurable impact—partnering closely with Operations, Product, Engineering, as well as Merchant and Consumers teams to drive performance improvements across the ecosystem. This role combines operational rigor with strategic thinking. You will: Lead end-to-end HQFR and cancellations performance, including company-wide OKR reporting Identify and execute operational improvements that materially move quality and fulfillment outcomes Build and incubate the next “big bets” to improve order accuracy and reduce avoidable cancellations Drive cross-functional alignment and accountability against clear targets We’re looking for someone who thrives in ambiguity, moves quickly from insight to action, and brings strong ownership mentality. You should be comfortable going deep in the data, setting a clear vision for performance, and mobilizing teams to deliver results. This is a highly visible role with outsized impact on customer experience, operational efficiency, and business performance. You’re excited about this opportunity because you will… Analyze. You love working with data to drive business decision-making and are familiar with SQL. Lead: You'll spearhead cross-functional projects, collaborating with Engineers, Data Scientists, and Product Managers to develop and implement tech solutions that increase selection across our New Vertical offerings. Strategize: You will own and deliver on improving key selection metrics. You’ll create and execute quarterly and annual strategic plans aligned with product capabilities to elevate order quality. Build: You will build strategic initiatives and drive innovation across our offerings; this can vary from AI-powered selection predictions to improving the Cx shopping experience. This means everything from high-level strategy to operational details. We’re excited about you because… You are an operator. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re also able to think long-term. You are excited to experience our operation firsthand to inform your strategy. You solve problems from first principles. You’re excited to think innovatively, and you resist “this is how it’s always been done” thinking. You’re analytical. You possess a sharp analytical mind, and can extract and communicate meaningful insights from data to drive strategic decisions. You are comfortable with SQL and data visualization tools. You have 4-6+ years of experience. You’ve succeeded in high-performing cultures (tech, operations, strategy, consulting, banking, startups or a related experience). You are a leader. You have at least 2+ years of direct management experience. You have a completed Bachelor’s Degree. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $136,000—$200,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Manage development, testing, validation, and manufacturing of robotics hardware from concept to production, collaborating across hardware, software, and operations teams. | 8+ years in engineering and program management, experience with hardware from product requirements to mass production, and knowledge of autonomous vehicle sensor and compute systems. | About the Team DoorDash Labs is an independent team within DoorDash. We are working on building autonomous delivery robots from the ground-up and other automation solutions as part of DoorDash's core delivery platform. If you have a passion for applying AI and robotics solutions in a service used by millions of people, then we want to talk to you! About the Role As the Hardware TPM at DoorDash Labs you will play a central role within the robotics hardware team and across all of DoorDash Labs as we improve last-mile deliveries using autonomy. You will report to the Lead of our Technical Program Management team. This role requires onsite presence in one of our two HW Labs in either San Francisco or Oakland minimum two days per week. You're excited about this opportunity because you will… Be part of an exciting effort to develop and manufacture an autonomous delivery robot Work with our robotics hardware, software, autonomy and operations teams on a daily basis to solve challenging technical autonomous vehicle problems Program manage and help lead development, testing, validation and manufacturing of our current and next generation mechanical, electrical and electronic robotics hardware Take hardware projects from product requirements or engineering concept to public roads driving Work with leaders and engineers across Hardware, Software, Firmware, Controls, Autonomy and Ops to plan, track, follow up and resolve issues Leverage your expertise not only in hardware but software and firmware integration as well Manage vendor relationships domestically and internationally, both for prototyping and mass production. We're excited about you because… B.S., M.S., or PhD. in engineering, e.g. robotics, mechanical, electrical or computer science 8+ years of industry experience working in engineering and program management Experience with software and hardware development processes Experience taking hardware from product requirements to mass production overseas, e.g. consumer or automotive electronics A track record of managing complex, cross-functional programs Excellent understanding of vehicle mechanicals and electronics and their interplay with firmware and software for a robotics system Strong knowledge of autonomous vehicle sensor systems and compute systems Working knowledge of program management tools, such as Jira Confluence Smartsheet/MS Project Google Workplace applications Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $193,800—$285,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Design complex operational experiences, translate ambiguity into product direction, own scalable systems, and collaborate deeply with cross-functional teams. | 5+ years of product design experience in SaaS, ability to work with customers to understand workflows, strong visual and interaction design skills, understanding of HTML/CSS, and experience translating user needs into functional designs. | About the Team SevenRooms is a hospitality technology platform that powers restaurant operations and marketing, and was recently acquired by DoorDash! The SevenRooms product enables operators to automatically drive revenue & profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat business. The SevenRooms “In-Store” Technology organization at DoorDash is committed to building products that help restaurants create magical experiences every day. We are looking for a Senior Product Designer who will be responsible for conceptualizing and designing a cohesive experience across our different software solutions for global hospitality operators. Your work will be rooted in designing features that excite and delight diners as they reserve and book personalized experiences from venues leveraging our in-store offerings. About the Role Our In-Store Product Designers operate in a shared team, working alongside tenured members of the team with varied skill sets. We’ve built our product team up with the most creative, driven, and passionate entrepreneurs and foodies we could find. Our team is incredibly collaborative, while having the independence to find their niche and have a large impact while doing so. We are the bridge between our clients and our platform and we absolutely love what we do (and we love doing it together). You will report into our Design Manager, In-Store. You’re excited about this opportunity because you will… Design complex, high-impact operational experiences. Shape end-to-end workflows for restaurant operators, GMs, and hosts, translating messy real-world behaviors into intuitive product interactions that reduce friction in fast-paced environments. Turn ambiguity into product direction. Partner closely with product and engineering leadership to frame problems, evaluate tradeoffs, and drive clarity across highly variable use cases and competing user needs. Own systems, not just screens. Create scalable interaction models and reusable patterns across interconnected product surfaces, balancing simplicity with functional depth in multi-actor environments. Drive product from 0 to 1. Contribute meaningfully to early-stage exploration, concept development, and definition of new capabilities, helping shape the trajectory of emerging initiatives before they are fully formed. Engage deeply with real users. Synthesize research, feedback, and operational realities into actionable insights, using iteration and validation to refine solutions that work in the wild, not just in theory. Collaborate in a high-ownership design culture. Work alongside senior designers, PMs, and engineers to critique, elevate, and evolve work continuously, contributing to a team that values systems thinking, craft, and domain depth. Simplify without losing power. Tackle challenging domain complexity and translate it into cohesive, approachable experiences that enable confident decision-making for professionals under time pressure. We’re excited about you because… You have 5+ years of product design experience at a B2B or B2B2C SaaS company with experience designing successful consumer-facing product features end-to-end Proven ability to work directly with customers to grasp complex workflows, then use that understanding to clearly articulate a perspective on the product's User Experience (UX) You can translate user needs, goals, and pain points into highly functional designs with a keen eye for visual detail, layout, hierarchy, typography, and animation You have curiosity to dig several layers deep into solutions with an eye toward continuous improvement, plus an open mind and flexibility around testing new approaches You possess solid understanding of HTML and CSS fundamentals and can communicate with engineers to ensure designs are correctly implemented Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay ranges for this position within the United States, including Illinois and Colorado. I4 $124,400—$183,000 USD I5 $148,200—$218,000 USD I6 $176,800—$260,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
Manage development, testing, validation, and manufacturing of robotics hardware from concept to production, collaborating across hardware, software, and operations teams. | Requires 8+ years in engineering and program management, experience with hardware from product requirements to mass production, and knowledge of autonomous vehicle systems. | About the Team DoorDash Labs is an independent team within DoorDash. We are working on building autonomous delivery robots from the ground-up and other automation solutions as part of DoorDash's core delivery platform. If you have a passion for applying AI and robotics solutions in a service used by millions of people, then we want to talk to you! About the Role As the Hardware TPM at DoorDash Labs you will play a central role within the robotics hardware team and across all of DoorDash Labs as we improve last-mile deliveries using autonomy. You will report to the Lead of our Technical Program Management team. This role requires onsite presence in one of our two HW Labs in either San Francisco or Oakland minimum two days per week. You're excited about this opportunity because you will… • Be part of an exciting effort to develop and manufacture an autonomous delivery robot • Work with our robotics hardware, software, autonomy and operations teams on a daily basis to solve challenging technical autonomous vehicle problems • Program manage and help lead development, testing, validation and manufacturing of our current and next generation mechanical, electrical and electronic robotics hardware • Take hardware projects from product requirements or engineering concept to public roads driving • Work with leaders and engineers across Hardware, Software, Firmware, Controls, Autonomy and Ops to plan, track, follow up and resolve issues • Leverage your expertise not only in hardware but software and firmware integration as well • Manage vendor relationships domestically and internationally, both for prototyping and mass production. We're excited about you because… • B.S., M.S., or PhD. in engineering, e.g. robotics, mechanical, electrical or computer science • 8+ years of industry experience working in engineering and program management • Experience with software and hardware development processes • Experience taking hardware from product requirements to mass production overseas, e.g. consumer or automotive electronics • A track record of managing complex, cross-functional programs • Excellent understanding of vehicle mechanicals and electronics and their interplay with firmware and software for a robotics system • Strong knowledge of autonomous vehicle sensor systems and compute systems • Working knowledge of program management tools, such as • * Jira • Confluence • Smartsheet/MS Project • Google Workplace applications Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
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