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DoorDash USA

20 open positions available

5 locations
1 employment type
Actively hiring
Full-time

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Associate Manager, Marketplace - DashPass Strategy & Operations

DoorDash USATempe, Arizona, Los Angeles, California, San Francisco, California, Denver, Colorado, Washington, District of Columbia, Miami, Florida, Chicago, Illinois, New York, New York, Seattle, WashingtonFull-time
View Job
Compensation$105K - 155K a year

Support growth and quality initiatives for DashPass through strategy development, cross-functional collaboration, experimentation, and data analysis. | Extensive experience in strategy, operations, or related fields, with strong analytical skills, leadership in initiatives, and ability to work cross-functionally. | About the Team DoorDash is looking for a Strategy & Operations Associate Manager to help build our DashPass subscription business. DashPass is DoorDash's fastest growing and highest priority areas, which means you'll influence some of the key parts of our subscriber's experience, generate key insights and test new products. Together, we are building the world’s most valuable subscription product to attract and retain DoorDash’s most loyal customers. About the Role The Strategy & Operations Associate Manager, DashPass role is for truth seekers who enjoy solving complex problems, work across the organization, and execute to bring strategies to life. You will lead the strategy development and implementation of growth and quality initiatives. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, dive into data to explain market performance at the lowest level of detail or metric trends, think up new ideas and translate them into an actionable test, and make sure we never stop learning & executing. Our best Strategy & Operations Associate Managers are motivated, analytical, creative and have exceptional interpersonal and relationship-building skills. We are currently operating in a hybrid model, some time in-office and some time remote but it is quite flexible! You're excited about this opportunity because you will… Strategize - Innovate and work on support strategy within the DashPass business. Collaborate - Work cross-functionally with teams across DoorDash to build, launch, and scale new opportunities. Influence – Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc. Experiment - Use data-driven decision-making to run tests on everything from new support experience to retention-driving programs. Build - You are excited to work on something that hasn't been done before. Your job will include building products and launching plans from the ground up. Analyze - Assess the operational and financial impacts of your decisions and iterate given insights. We're excited about you because… You have 5+ years of experience in strategy, operations, product, growth or other related areas. You have analytics experience in SQL, building financial models, and performance tracking. You have a track record of leading initiatives, hitting goals, and succeeding in a cross-functional team environment You excel both as a generalist and specialist who can build the overarching strategy and dive deep into specific issues and processes to drive continuous improvement. You are biased toward action and have a track record of leading initiatives that evolved a part of business You bring structure, organization, and focus to your work and work with cross-functional teams, including product, tech, marketing, finance, and legal. You have a BA/BS degree in quantitative or business fields. Why You’ll Love Working at DoorDash We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one month. We are committed to learning and implementing what is best for our customers, merchants, and dashers. We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. We expect this position to be filled by 3/24/26 Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Strategic Planning
Organizational Alignment
Stakeholder Engagement
Direct Apply
Posted 1 day ago
DU

Manager, SMB Business Development - Retention

DoorDash USAAnywhereFull-time
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Compensation$144K - 212K a year

Drive key partnership moments, lead a team, and develop strategies to enhance restaurant partner retention and value. | Extensive experience in strategic account management, negotiation skills, team leadership, and data-driven decision-making. | About the Team The SMB Business Development team is responsible for managing key partnership moments with our most strategic restaurant partners. Our team steps in at pivotal times—such as contract renewals, exclusivity negotiations, and high-impact strategic initiatives—to ensure long-term success before transitioning accounts back to the broader Account Management team. We collaborate cross-functionally with Product, Strategic Finance, Selection, US Local Markets, and Legal to drive retention, exclusivity, and deal efficiency at critical junctures. About the Role As Manager, SMB Business Development - Retention, you will lead our efforts to drive success in key partnership moments, ensuring that our most valuable restaurant partners maximize their potential on our platform. You will own strategic interventions that drive retention and exclusivity, execute high-stakes deal strategies, and enhance product adoption during pivotal phases of the restaurant partnership lifecycle. Additionally, you will lead a team of four direct reports, focusing on their growth and effectiveness in executing high-impact partnership engagements. This role requires a strategic mindset, strong negotiation skills, and cross-functional collaboration. You will report to Blair Toll, Sr. Manager of Top Restaurant Partnerships, within the Rx Success organization. You’re excited about this opportunity because you will… Own Key Partnership Moments – Drive successful engagement at critical phases such as renewals, exclusivity negotiations, and strategic initiatives before transitioning accounts back to Account Management. Lead a High-Performing Team – Manage and develop three direct reports, fostering career growth and performance excellence. Drive Strategic Initiatives – Lead the Top Restaurant Partnerships exclusive and marketplace retention strategy, including churn mitigation, deal structuring, and performance optimization at crucial points in the relationship. Execute Competitive Strategies – Develop and implement competitive strategies in response to evolving market dynamics and competitor moves. Work Cross-Functionally – Partner closely with Account Management, Account Development, Strategic Finance, Selection, US Local Markets, and Legal teams to optimize retention and enhance partner value during key moments. We’re excited about you because… You have extensive experience in strategic account management – 6+ years of experience in restaurant partnerships, business development, or enterprise account management. You are a strong negotiator – You have a proven track record of structuring and closing high-value deals at pivotal moments. You are a people leader – You have experience managing and developing a team of high performers. You are data-driven – You leverage data and analytics to inform decision-making and strategy. You excel in cross-functional collaboration – You have experience working across multiple teams to drive business outcomes. You are a creative problem solver who can build - You have experience ideating, launching and seeing to fruition projects that drive impact. Bonus Points If… You have experience in a high-growth marketplace, delivery, or SaaS business. You have worked with major restaurant chains or QSR brands. You have a background in financial modeling or contract negotiations. Why Join Us? At DoorDash, we are committed to fostering an inclusive and innovative workplace. This role offers a unique opportunity to shape the future of our restaurant partnerships at critical moments and have a direct impact on the company’s growth. Join us and help build the future of food delivery and restaurant success. DoorDash is an equal opportunity employer and values diversity at all levels. If you need accommodations, please inform your recruiting contact Applications for this position are accepted on an ongoing basis Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $144,160—$212,000 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $180,200—$265,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Strategic Partnership Management
Negotiation
Cross-Functional Collaboration
Direct Apply
Posted 2 days ago
DU

Manager, Technical Sourcing - Product, Design & Analytics

DoorDash USAAnywhereFull-time
View Job
Compensation$136K - 200K a year

Providing technical support, troubleshooting complex enterprise issues, and collaborating with engineering teams. | Extensive technical support experience across storage, networking, and enterprise environments, with leadership in troubleshooting and documentation. | About the Team The DoorDash Recruiting Team is focused on building DoorDash culture, one quality hire at a time. We partner with hiring teams to execute recruiting strategies that help DoorDash hire qualified candidates in the most efficient and unbiased ways. We’re looking for a Product, Design & Analytics Sourcing Manager to own proactive sourcing for some of our largest non-engineering roles across technical recruiting and help scale these business-critical functions. DoorDash is growing and scaling at an unprecedented rate, and you will play a critical role in shaping the sourcing function as we expand our global footprint. We’re focused on improvement — from moving faster to leveling up the quality of our pipeline — and our work is never complete. If you’re looking to define your career as part of something greater than yourself, come scale with us. Joining DoorDash means working in a fast-paced, dynamic environment where your ideas can shape products, impact millions of users, and help merchants, Dashers, and customers thrive. We value creativity, ownership, and continuous learning — and we’re committed to creating a workplace where everyone can grow their careers while making a real difference. About the Role The Technical Sourcing Manager, Product, Design & Analytics will lead the strategic sourcing function for the largest non-engineering technical roles at DoorDash. You will own the execution and scaling of proactive sourcing efforts, ensuring a robust top-of-funnel pipeline that supports our highest-priority business needs. In this role, you’ll manage a team of seasoned full-time and contract sourcers, partnering closely with business stakeholders to align on priorities, remove roadblocks, and drive impact. You will report directly to the Sr. Technical Recruiting Manager, Product, Design & Analytics and play a key role in setting up these teams for the next phase of expansion. You're excited about this opportunity because you will... Develop and refine sourcing strategies that build strong, diverse pipelines for Product, Design, Analytics, and other technical functions. Lead, coach, and grow a high-performing team of full-time and contract sourcers, elevating their skills and outcomes. Partner with business leaders to prioritize recruiting needs and ensure sourcing efforts are aligned with the most critical roles and organizational goals. Deliver ongoing reports and dashboards on sourcing progress, trends, quality of pipeline, and operational metrics; communicate impact clearly to stakeholders. Use data and analytics to identify areas for strategic optimization and make recommendations to evolve sourcing practices. Support your team in navigating complex searches, removing bottlenecks, and improving efficiency across the sourcing lifecycle. Build strong cross-functional relationships with recruiters, hiring managers, and People teams to drive alignment and execution excellence. We’re excited about you because… You have 3-5 years of people management experience and 7-10 years of technical sourcing or recruiting experience, ideally within fast-paced, high-growth technology environments. You are a sourcing subject matter expert with proven experience leading strategy and execution for technical talent in competitive markets. You have a strong understanding of technical domains, and while direct Product or Design hiring experience is preferred, your deep sourcing expertise translates across disciplines. You excel in fast-paced environments, take ownership of outcomes, and work independently while collaborating effectively with partners. You are data-driven and comfortable leveraging metrics and insights to influence decisions and improve operational performance. You are a relationship builder with exceptional communication skills and the ability to partner cross-functionally at all levels. You have a bias for action, thrive on solving hard problems, and are committed to continuous improvement and learning. We expect this position to be filled by 3/23/2026. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $136,000—$200,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Technical Troubleshooting
Customer Support
Cross-Functional Collaboration
Direct Apply
Posted 2 days ago
DU

Head of Network Planning & Warehouse, Dasher & Logistics Strategy & Operations

DoorDash USAAnywhereFull-time
View Job
Compensation$170K - 250K a year

Design and optimize logistics networks, develop market entry and expansion strategies, and collaborate cross-functionally to scale operations. | Over 8 years of logistics, supply chain, or transportation experience with strong analytical skills and cross-functional leadership. | About the Team DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. The Fulfillment team is responsible for driving the strategy, profitability, and operations across each vertical. In this fast-growing, high-energy environment, you'll drive innovation while maintaining a strong focus on quality and efficiency. About the Role The Head of Network Planning & Warehouse, Dasher & Logistics Strategy & Operations will own the design and expansion of DashLink’s network footprint. You’ll be responsible for building strategies that improve coverage, service quality, and cost efficiency while enabling DoorDash to compete at scale. Reporting to the Director of Strategy & Operations, this role is highly strategic, highly analytical, and central to shaping how we grow our logistics network. This role can be based near a major logistics hub and requires 15–20% travel. You’re excited about this opportunity because you will… Design network expansion – Build and execute coverage strategies to support DoorDash’s nationwide growth. Develop market entry plans, prioritize regions, and inform site selection with external partners. Optimize first-mile and middle-mile – Create induction and routing strategies that align with merchant expectations, improve reliability, and reduce transportation costs. Benchmark against industry leaders – Shape service standards that are competitive with national carriers, improving speed and consistency for our customers and merchants. Shape long-term architecture – Identify opportunities for regional nodes, hub-to-hub transfers, and consolidation strategies that enable cost-efficient scaling. Drive analytical rigor – Build and own models that project coverage, cost per unit, and service levels, ensuring strategy is grounded in data. Partner cross-functionally – Collaborate with Transportation, LiveOps, Product, and Finance to execute launches, measure success, and ensure the network design scales with business growth. Lead execution at scale – Translate strategy into clear roadmaps, manage timelines for market launches, and deliver against milestones. We’re excited about you because… You’re strategic and systems-oriented – You can design networks that balance coverage, cost, and service while anticipating second- and third-order effects. You’re highly analytical – You are fluent in data and modeling (Excel, SQL, Python, or network modeling tools) and use it to ground your decisions. You thrive in scaling environments – You’re comfortable operating with ambiguity and building solutions in uncharted territory. You’re cross-functional – You’ve led initiatives that align operations, product, and finance around a shared strategy. You have deep logistics experience – 8+ years in transportation, supply chain strategy, consulting, or operations roles, with experience in carrier selection, SLA design, or network optimization. You deliver results – You’ve driven measurable improvements in cost, service, or coverage at scale. We expect to fill this position by 3/23/2026. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $170,000—$250,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Network design and expansion
Data modeling and analysis (Excel, SQL, Python)
Supply chain and logistics strategy
Direct Apply
Posted 3 days ago
DU

Culinary Trainer Team Lead, Dashmart Kitchens

DoorDash USAAnywhereFull-time
View Job
Compensation$58K - 86K a year

Lead and develop culinary trainers, oversee training execution, coordinate launches, and track training effectiveness across multiple concepts. | Requires 3+ years of cooking and training experience in high-volume kitchens and 3+ years of people management in operational environments. | About the Team DashMart is a new kind of online grocery and convenience store owned and operated by DoorDash. Customers order their food in the DoorDash app, and our team members prepare, pick and pack orders in a real, brick-and-mortar store for our Dashers to deliver to our customers with quality and speed. We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps. About the Role DashMart Kitchens is looking for a people-focused Team Lead who thrives in a fast-paced, remote environment and enjoys balancing hands-on fieldwork with team leadership. In this role, you’ll lead and develop a team of Culinary Trainers while continuing to support the launch and stabilization of DashMart Kitchens concepts in the field. You’ll oversee training execution, coordinate launches, onboard new trainers, and track training effectiveness across multiple culinary concepts—working closely with Culinary, Kitchen Operations, and Project Management partners. You will report to the Manager of Training. You're excited about this opportunity because... Launching New Concepts & Coordinating Coverage: Oversee and coordinate trainer resourcing for new concept launches. Partner with site operators and central teams to ensure launches are properly staffed, training plans are executed on time, and trainers are set up for success in the field. When necessary, also work hands-on with our Site Operators to administer training & support in the field. Training & Up-leveling Associates: Provide continuous support to site teams through regular training touch-points, auditing of material and process adherence. Ensure teams consistently uphold high operational standards, identify areas for improvement, and reinforce best practices to drive sustainable operations. Leading & Developing a Training Team: Manage, coach, and support a team of Culinary Trainers. Own performance management, development planning, and ongoing feedback to ensure trainers are effective, engaged, and growing in their roles. Own onboarding for new Culinary Trainers, including shadowing plans and training readiness. Ensure trainers are aligned on expectations, training standards, and best practices. Project Management: Owns projects end-to-end by defining success metrics, coordinating cross-functional partners, assigning clear ownership, and proactively removing or escalating blockers to keep timelines on track. Maintaining Flexibility: Maintain an adaptable schedule to ensure we can fully support site teams when and where they need us. Training sessions may occur across various dayparts, and our goal is to maximize coverage and impact throughout the day. Training Effectiveness & Quality Assurance: Track training progress, effectiveness, and outcomes across sites. Audit training execution, identify trends or gaps, and partner with cross-functional teams to continuously improve training programs and materials. Collaborating & Problem-Solving: Partner closely with site operators and central stakeholders to troubleshoot challenges, share insights from the field, and align on operational improvements. Step in as a leader when needed to stabilize operations, reinforce standards, and support teams in real time. We’re excited about you because… You are a strong people leader who enjoys coaching, developing, and empowering others while holding teams accountable to high standards. You're self-motivated, positive, and a team player, that works well with others, but also excels in roles with little oversight. You’re organized, thoughtful, and comfortable balancing execution with strategy in a fast-moving environment. You have 3+ years of experience cooking and training in a high-volume kitchen environment including fast-casual, QSR, and from-scratch restaurants. You have 3+ years of people management experience, including leading, coaching, and developing a team in a fast-paced, operational environment. You're scrappy. You are willing to do whatever it takes to get the job done whether it's digging into a new process to determine how best to communicate or helping troubleshoot a technical issue. You are data-informed and comfortable tracking training progress, identifying trends, and sharing insights with cross-functional partners. You are proficient in Google Docs/Sheets and creating documentation to track and share findings. You collaborate well across teams and communicate clearly, even when navigating ambiguity or competing priorities. You are willing to travel and be on-site in dynamic restaurant environments. This role requires approximately 50-60% travel to support launches, observe training execution, and provide hands-on coaching. As we scale operations and expand our training needs, this role requires traveling to sites all across the country to monitor and execute training on various concepts. Applications for this position are accepted on an ongoing basis Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $58,400—$85,900 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Training & Development
Team Leadership
Operational Management
Direct Apply
Posted 3 days ago
DU

Customer Success Specialist, In-Store

DoorDash USAAnywhereFull-time
View Job
Compensation$62K - 109K a year

Managing customer relationships, driving retention, and optimizing platform adoption. | 2+ years in customer success or account management, strong communication skills, and experience with SaaS platforms. | About the Team The Customer Success team at DoorDash supports and powers the SevenRooms product, helping hospitality operators unlock the full value of the platform. We are a global, collaborative group of relationship builders, problem solvers, and product experts who help drive successful adoption and long-term growth. Our team helps customers build stronger relationships with their guests and run more effective In-Store operations. About the Role As a Customer Success Specialist, you will play a key role in driving long-term customer success by supporting clients throughout their entire lifecycle – from deployment and training through adoption and optimization. You’ll manage a portfolio of customers, build strong relationships, and help hospitality operators maximize the value of DoorDash’s In-Store solutions. This role is ideal for someone who enjoys balancing relationship management with data-driven insights, thrives in a fast-paced environment, and is motivated by helping customers grow their businesses. You’ll work cross-functionally across the In-Store organization and report to a Customer Success Manager or Team Lead. You’ll join a team that values ownership, collaboration, and continuous learning, with the tools and support needed to grow your career. We expect this role to be flexible, with some time in office and some time remote. You will need the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business-related necessities. You’re excited about this opportunity because you will… Manage your book of business ensuring strong customer health and adoption. Achieve gross-and-net retention revenue targets while identifying upsell opportunities to pass to our account development teams. Develop success plans to ensure customer objectives are achieved. Build strong, long-lasting relationships and become a trusted advisor with key stakeholders and executive sponsors using our product and service offerings. Maintain data integrity to track key metrics, specifically ROI. Analyze your findings and make recommendations to optimize for maximum revenue while demonstrating clear business value. Become an expert on our In-Store platform providing technical and business solutions. Assist with product adoption and optimization to help clients maximize their investment and success. Work seamlessly with various teams across our In-Store division. Ensure we're delivering quality and thoughtful products to our clients through effective cross-functional collaboration. We’re excited about you because you have… 2+ years of experience in Customer Success, Account Management, or a related customer-facing role Strong written and verbal communication skills, with the ability to engage and influence stakeholders at all levels, including executive audiences Experience managing multiple priorities or projects simultaneously while maintaining strong attention to detail A customer-first mindset with a passion for helping businesses succeed through thoughtful problem-solving Comfort working in collaborative, cross-functional environments while staying focused on customer outcomes Applications for this position are accepted on an ongoing basis. Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $61,700—$109,000 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $79,600—$117,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Customer Support Leadership
Data Analysis
Process Improvement
Direct Apply
Posted 4 days ago
DU

Customer Success Manager

DoorDash USAAnywhereFull-time
View Job
Compensation$55K - 102K a year

Manage customer relationships, optimize platform adoption, and collaborate cross-functionally to ensure customer success. | 3+ years in customer success or account management, strong communication skills, and experience with data analysis and cross-functional collaboration. | About the Team The Customer Success team on DoorDash’s In Store org supports and powers the SevenRooms product, helping hospitality operators unlock the full value of the platform. We are a global, collaborative group of relationship builders, problem solvers, and product experts who help drive successful adoption and long-term growth. Our team helps customers build stronger relationships with their guests and run more effective In-Store operations. About the Role As a Customer Success Manager, you will play a critical role in driving long-term customer success by owning relationships throughout the full customer lifecycle – from onboarding and adoption to continuous optimization that drives long-term retention. You’ll manage a portfolio of customers, serve as a trusted advisor to key stakeholders, and help hospitality operators realize measurable value from the SevenRooms platform. This role is ideal for someone who enjoys leading complex customer relationships, balancing strategic planning with execution, and using data to guide decision-making. You’ll be responsible for driving retention, identifying growth opportunities, and ensuring customers have a world-class experience. You’ll report to a Customer Success Lead and work cross-functionally with Sales, Account Development, Product, and other teams across DoorDash to ensure a seamless customer journey. You’ll join a team that values ownership, collaboration, and continuous learning, with the tools and support needed to grow your career. We expect this role to be flexible, with some time in office and some time remote. You will need the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business-related necessities. You’re excited about this opportunity because you will… Manage your book of business ensuring strong customer health and adoption. Achieve gross-and-net retention revenue targets while identifying upsell opportunities to pass to our account development teams. Develop success plans to ensure customer objectives are achieved. Build strong, long-lasting relationships and become a trusted advisor with key stakeholders and executive sponsors using our product and service offerings. Maintain data integrity to track key metrics, specifically ROI. Analyze your findings and make recommendations to optimize for maximum revenue while demonstrating clear business value. Become an expert on our In-Store platform providing technical and business solutions. Assist with product adoption and optimization to help clients maximize their investment and success. Work seamlessly with various teams across our In-Store division. Ensure we're delivering quality and thoughtful products to our clients through effective cross-functional collaboration. We’re excited about you because you have… 3+ years of experience in Customer Success, Account Management, or a related customer-facing role Strong written and verbal communication skills, with the ability to engage and influence stakeholders at all levels, including executive audiences Experience managing multiple priorities or projects simultaneously while maintaining strong attention to detail A customer-first mindset with a passion for helping businesses succeed through thoughtful problem-solving Comfort working in collaborative, cross-functional environments while staying focused on customer outcomes We expect this position to be filled by 2/22/26 Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $54,700—$102,000 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $79,600—$117,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Customer Relationship Management
Data Analysis
Technical Support
Direct Apply
Posted 4 days ago
DU

Manager, Strategic Account Development – Franchise (Marketplace)

DoorDash USAAnywhereFull-time
View Job
Compensation$144K - 212K a year

Leading and coaching teams, supporting complex sales motions, and developing franchise GTM strategies. | Extensive leadership experience, strong analytical skills, and experience in sales or franchise operations. | About the Team On the Outside Account Development (OAD) team, we develop DoorDash partners to drive engagement, growth, and performance on the DoorDash marketplace. Within OAD, the Strategic Account Development (SAD) org focuses on accelerating adoption and performance of Marketplace Ads & Promos for our most impactful merchant cohorts. The Franchise SAD team owns one of the largest and most complex growth opportunities within SMB. A large portion of SMB stores are franchise-affiliated, including both Independent and Mixed-ownership franchise brands that require specialized sales motions, longer sales cycles, and deep cross-functional coordination. Dedicated franchise coverage has already proven to drive materially higher revenue per store, and this team is central to scaling that impact. About the Role We are looking for a Strategic Account Development Manager (Franchise) to lead and scale our Franchise-focused SAD team. As a manager, you will train and empower a team of aSADEs, SADEs, and Sr. SADEs while owning regional performance for Ads & Promos across franchise merchants. This role mirrors the core SAD Manager scope, with additional ownership of franchise-specific go-to-market strategy, including navigating complex decision-maker structures (corporate + franchisees), leading opt-in/opt-out sales motions, and partnering closely with AM, OAM, Product, and S&O teams to improve franchise execution at scale. You will report into a Senior Manager within Marketplace Sales. This role is flexible in terms of remote and in-office work and requires travel for in-person rep coaching, franchise merchant meetings, and team collaboration. You’re excited about this opportunity because you will… Grow and lead the team — hire, onboard, and coach franchise-focused aSADEs, SADEs, and Sr. SADEs Coach complex sales motions — support reps on multi-stakeholder franchise deals involving corporate HQ, franchise councils, and independent owners Drive franchise GTM execution — own Ads & Promos adoption, optimization, and retention for Independent and Mixed-ownership franchise brands Partner cross-functionally — work closely with AM/OAM leadership, Product, Sales Strategy & Ops, Analytics, and Enablement to improve franchise outcomes Standardize and scale — help build repeatable franchise playbooks, ROI storytelling, and opt-in workflows Report and influence — deliver clear performance readouts, surface risks and learnings, and help shape franchise GTM strategy Develop reps in the field — travel quarterly to coach reps in-region, attend merchant meetings, and support high-impact pitches We’re excited about you because… You have achieved a Senior IC or people leadership role at DoorDash and are eligible for promotion per HR guidelines You have led teams of 5+ reps and can demonstrate strong coaching and performance lift You consistently operate at or above goal and model strong execution and accountability You are comfortable leading through ambiguity and longer sales cycles You have strong analytical, reporting, and problem-solving skills You bring a builder’s mindset and proactively improve processes, tooling, and GTM motions You embody DoorDash values and are in good standing with HR Applications for this position are accepted on an ongoing basis Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $144,160—$212,000 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $180,200—$265,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Cross-functional collaboration
Data analysis and insights
Technical communication
Direct Apply
Posted 4 days ago
DU

Operations Specialist, Remote Assistance

DoorDash USAAnywhereFull-time
View Job
Compensation$50K - 70K a year

Support and manage robotic operations, provide feedback for system improvements, and ensure safety and efficiency in autonomous vehicle testing. | Requires 2+ years of robotics or autonomous systems experience, proficiency with Google Suite, Slack, Jira, and strong communication skills. | About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We’re looking for motivated individuals to help manage robots on public roads and provide valuable feedback to team leads for system improvements. This may include some public road testing and staying flexible with other tasks as needed. You’ll report to the shift lead and play a key role in keeping operations running smoothly. Shift: This role requires flexible hours/days, ranging from 6AM to 11 PM, Monday through Sunday. You’re excited about this opportunity because you will… Foster a culture of safety, inclusivity, and open communication within the team. Become proficient in the software used for Remote Assistance operations. Support robots by using our remote system to efficiently address their needs. Collaborate with the team to identify inefficiencies, offering feedback to shift lead(s) to continually improve team efficiency Aid operators in their daily activities, ensuring adherence to Remote Assistance standards. We’re excited about you because… 2+ years of autonomous and/or robotics operations background experience. Strong skills in Google Suite applications such as Sheets, Docs, Slides, Forms, and Calendar Ability to communicate via Slack clearly and effectively, both in writing and verbally. Self-motivated, quick to learn, and able to perform well under pressure. Well-organized and attentive to detail. Foster a strong safety culture by ensuring operations are safe and efficient. Experienced in Jira, issue reporting/ticketing tools to collect feedback, schedule fixes, and track progress. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Data Analytics
Workflow Optimization
Cross-Functional Collaboration
Direct Apply
Posted 4 days ago
DU

Associate Manager, Logistics Growth - Strategy and Operations

DoorDash USATempe, Arizona, Los Angeles, California, San Francisco, California, Sunnyvale, California, Denver, Colorado, Washington, District of Columbia, Chicago, Illinois, New York, New York, Seattle, WashingtonFull-time
View Job
Compensation$105K - 155K a year

Developing and executing strategies for new initiatives, setting and tracking business metrics, and working cross-functionally to improve profitability and growth. | Requires 4-6 years of experience in high-growth environments, strong project management, data-driven decision making, and familiarity with Excel and SQL. | About the Team The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. We’re building the world’s leading last-mile logistics platform and we believe that in order to accomplish this we’ll need to disrupt ourselves a few times along the way! Our team owns initiatives that touch all parts of the Dasher & Logistics life cycle ranging from cost & quality, to Dasher pay, to Dasher retention, to order batching and beyond. About the Role Note: This role is for an Associate Manager on the logistics growth team. This team is unique in its exposure across the logistics, consumer and merchant organizations - and its exposure to both 0-1 bets and also scaled initiatives. You’ll help lead the 0-1 development of new business cases/products, and then take them from 1 → 100. You’ll set strategy for what bets we invest in, dive deep into the data to track and drive results, and work with a cross-functional team to take ideas from the drawing board to execution. Your responsibilities will include: Developing our strategy & go to market for new initiatives - finding ways to improve the business, drive growth, and improve quality Setting and owning business metrics and developing plans to improve performance Owning day to day execution on initiatives that enable us to achieve our vision and north stars Working cross-functionally with our Product, Engineering, Finance, Analytics, to improve our profitability, enable growth, and influence the progression of our business You’re excited about this opportunity because you will… Strategize: You will develop the strategy to best serve our audiences through a period of growth Own: be directly responsible for our new and scaled bets across a subset of our product offering and develop plans to improve performance Influence: Work cross-functionally with our Product, Engineering, Finance, Analytics, to improve our profitability, enable growth, and influence the progression of our business Implement – Lead the set up, execution and go-to-market of new product and operational initiatives to improve our fulfillment capabilities We’re excited about you because… You have 4-6 years of experience and have succeeded in high-growth teams (whether in tech, operations, strategy, consulting, banking, or a related experience) You want drive impact and affect change every day and can operate in energizing environments You have a talent for managing complex projects, driving high-level goals into measurable plans, and enjoy implementing processes at the lowest level of detail You love thinking about problems from a fundamentals approach, you translate strategic vision into measurable success metrics and applicable plans You seek exposure to different types of problems and want to try your hand at different sides of the business You back your decisions up with data and you’re comfortable modeling in Excel. You have used SQL or are open to learning it. We expect this position to be filled by 3/20/26. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Strategic Planning
Cross-Functional Leadership
Stakeholder Engagement
Direct Apply
Posted 5 days ago
DU

Associate Manager, Campaign Quality & Enablement, Marketing Technology

DoorDash USAAnywhereFull-time
View Job
Compensation$109K - 160K a year

Own and enhance campaign quality tools, build scalable systems, enable teams through tooling and training, and manage post-send monitoring and compliance. | Extensive experience in marketing technology, operations, or analytics, with strong cross-functional influence, technical platform knowledge, and project management skills. | About the Team The Marketing Technology team is responsible for delivering best-in-class tools, data, and processes so teams at DoorDash can effectively acquire new customers, drive retention, and grow new business lines across all our audiences, including Consumers, Dashers, and Merchants. Our mission is to ensure teams can deliver personalized, engaging, and relevant content across all our owned and paid channels. We drive the Marketing Technology vision and strategy, partnering closely with Product, Engineering, Data Science, and Analytics teams to translate Marketing’s technology needs into measurable business outcomes. As part of this, we build the guardrails and enablement that keep communications compliant, high-quality, and scalable. About the Role We're looking for an Associate Manager to own campaign quality and enablement for our communications stack. As DoorDash scales—more campaigns, more locales, more personalization—the risk of human error grows with it. Your job is to build the tools and systems that let marketing teams move faster without increasing risk. You'll product-manage our AI-assisted QA tool and automated anomaly detection, define requirements for platform guardrails, and drive adoption across marketing teams. You'll enable Lifecycle Marketing and Campaign Ops teams across all DoorDash audiences—Consumers, Dashers, and Merchants—working hand-in-hand with Product/Engineering on our notification stack, with Privacy/Legal on policy, and with Deliveroo and Wolt on global alignment. This is the ideal role for someone who loves the intersection of marketing, data, and technology—and wants ownership over systems that directly enable others to do their best work. This role reports to the Senior Manager, Marketing Platforms within Growth Marketing. You’re excited about this opportunity because you will… Shape the tools that let marketing teams move faster. You'll product-manage our AI-assisted QA tool—defining requirements, prioritizing improvements, and driving adoption so teams catch issues before campaigns ship. Build systems that scale. Partner with Product/Engineering to embed guardrails into platforms, so quality is automatic—not a manual checklist. Enable teams through great tooling and training. Create guarded templates, living checklists, micro-trainings, and office hours that make doing the right thing the easy thing. Own post-send monitoring and anomaly detection—define alerting thresholds, triage logic, and dashboards that surface issues fast. Troubleshoot and solve problems in real-time—diagnosing why a campaign suppressed unexpectedly, why deliverability dropped, or why an integration isn't syncing. Run our deliverability program: authentication health, IP/domain warm-up, seed testing, and ISP relationships that keep messages landing in inboxes. Own list health and channel governance across email, SMS, and push—sunset policies, consent management, opt-out handling, and quiet-hour standards. Translate regulatory and platform policy changes into platform controls, so marketing teams don't have to become compliance experts. We’re excited about you because… You have 5+ years in marketing technology, operations, deliverability, or marketing analytics, with hands-on experience across owned channels (email, SMS, push, in-app). You lead cross-functionally and influence without authority—building trust with Engineering, Legal, Privacy, and Marketing teams to drive alignment on complex initiatives. You have depth with ESP/notification platforms (Braze, Iterable, SendGrid, or similar) and understand how campaigns are built, tested, and delivered—including suppression management and QA workflows. You communicate technical concepts clearly to diverse audiences—translating regulatory requirements for engineers, platform constraints for marketers, and business context for legal teams. You understand how marketing platforms integrate with internal and third-party tools, including relevant data concepts (APIs, event streams, ETLs). You think creatively and devise alternatives when faced with roadblocks—finding practical workarounds when the ideal solution isn't available or timelines are tight. You know email/SMS regulations (CAN-SPAM, TCPA, GDPR) and can translate policy into platform controls. You have a track record of managing and delivering technical projects end-to-end—from scoping requirements to driving adoption. You understand email deliverability and can diagnose inbox placement issues. You're comfortable querying data to troubleshoot issues and validate segments—SQL required, experience with BI tools (Snowflake, Sigma) a plus. You write clear documentation that scales enablement—making it easy for others to self-serve. We expect this position to be filled by 3/16/26. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $108,800—$160,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Data Analysis
Process Optimization
Cross-Functional Collaboration
Direct Apply
Posted 5 days ago
DU

Staff Product Manager, People Product

DoorDash USAAnywhereFull-time
View Job
Compensation$163K - 240K a year

Leading the development and optimization of internal talent management products to improve employee growth and performance processes. | Extensive experience in building and managing internal HR or talent management systems, strong cross-functional collaboration skills, and familiarity with product lifecycle management. | About the Team The People Technology Product team builds the internal tools and frameworks that power every employee’s journey at DoorDash. We combine a hybrid “build + buy” approach to deliver intelligent, scalable, and people-centric experiences across hiring, onboarding, learning, performance, compensation, and more. Our team partners closely with Design, Engineering, Analytics, People/HR, and IT to design and develop products that connect and elevate the entire People Tech stack. We’re redefining how great employee experiences are built from the inside out. About the Role We’re reimagining how DoorDash grows, develops, and retains talent — and we’re hiring a Staff Product Manager to lead our first-party custom Talent Management products. This is a critical individual contributor role on the People Technology Product team, focused on building and evolving DoorDash-owned products that power performance, feedback, promotions, calibration, and talent insights across the company globally. You’ll be the end-to-end product owner for a suite of custom-built talent products that sit at the center of how employees experience growth, how managers develop their teams, and how People partners guide the business. These products increasingly act as the system of engagement on top of our core HR systems, translating complex data and processes into intuitive, actionable experiences. This role is ideal for a product leader who enjoys owning durable product surfaces, thrives in complexity, and wants to build foundational systems that scale with the company. What You’ll Own Own Core Talent Management Products Lead the roadmap and execution for DoorDash’s custom talent products, including feedback, annual review, calibrations, promotions, and connected talent insights. Build Durable First-Party Systems: Design and evolve first-party product capabilities — employee profiles, manager dashboards, task orchestration, and talent signals — that persist across cycles and reduce reliance on one-off tools or spreadsheets. Enable Better Talent Decisions Through Product: Create experiences that help managers and leaders evaluate performance, assess readiness, and invest in growth using consistent signals, not manual synthesis or institutional knowledge. Optimize for Scale, Reuse, and Signal Quality: Build modular product components and workflows that scale across geographies, orgs, and brands, while improving data quality, latency, and trust in talent signals. Partner Closely with Engineering and Talent COEs: Work hand-in-hand with Engineering, Design, Analytics, and Talent COE partners to translate program needs into product capabilities — balancing cycle-driven delivery with long-term platform investments. Raise the Bar for Custom Product Development in People Tech: Model strong product judgment in a first-party environment: define clear problem statements, scope MVPs intentionally, invest in foundations where they compound, and deliver high-quality products in a fast-moving org. What you’ll bring: Have a track record of building and optimizing internal products — especially in Talent Management or broader People environments. Are comfortable working with building custom tools while working with third-party SaaS data platforms. Love turning complexity into simplicity — especially in areas like talent management user experience and process simplification. Collaborate naturally with designers, engineers, talent management specialists, and stakeholders of all levels, and take pride in delivering systems people want to use. Are a strong communicator who can explain product decisions clearly, even when juggling speed, risk, and technical constraints. Additional nice-to-haves: Experience owning first-party products through annual or semi-annual cycles: Familiarity with performance, promotion, or compensation cycles — including the realities of deadlines, data freezes, change management, and stakeholder pressure — and the ability to improve systems without disrupting critical business moments. Global or multi-brand product experience: Familiarity building products that must work across regions, legal contexts, and company brands. Strong intuition for data quality and trust in People systems: A track record of improving signal quality, latency, and confidence in internal data. Why You’ll Love Joining Our Team The People Technology Product and Design team is building the future of how employees join, grow, and thrive at DoorDash. We partner closely with Engineering and People/HR to create tools that are as scalable and data-driven as our business — without sacrificing speed or usability. If you’re passionate about building internal systems that move fast and actually work, this is your kind of team. We expect this position to be filled by 3/16/26. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $163,200—$240,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Talent Management
HR Operations
Project Management
Direct Apply
Posted 6 days ago
DoorDash USA

Senior Manager - Solutions Architect / Team Lead

DoorDash USAAnywhereFull-time
View Job
Compensation$182K - 268K a year

Guide merchants on integrating DoorDash's platform to optimize their sales and growth, leading a team to execute growth initiatives, and developing strategies for scalable enterprise solutions. | Extensive experience in solutions architecture, SaaS, or growth roles, with strong communication, strategic thinking, and operational skills, and a background in commerce or enterprise tech stacks. | About the team The Platform team is DoorDash’s hyper-growth business segment that aims to revolutionize the “first-party” digital experiences for Merchants and their Customers. We are helping Restaurants grow their same store sales through all of their owned channels. We do that by building custom Apps and Websites that offer best in class performance. Our team’s mission is to enhance our Merchants’ digital experiences and, in doing so, drive exponential growth for the Platform business. Said differently, we are building an Enterprise SaaS business from the ground up, and looking for top technical talent to help us drive exponential growth for this strategic bet. About the role As a Senior Manager, Solutions Architect & Team Lead on the DoorDash Commerce Platform Strategy & Operations (“S&O”) team, you will play a critical role in driving growth across our various products and services. You will report into the General Manager for the Enterprise Digital Ordering. You will have to key priorities: • To utilize your growth sense and technical expertise (commerce experience strongly preferred) to guide merchants through how the DoorDash Commerce Platform can fit into their business, team and tech infrastructure. You’ll do this by becoming an expert in both our product suite as well as enterprise restaurant tech stacks, processes, and common challenges. You will play a mix of a role as both a consultant and key contributor to the sales process. Your key Merchant points of contact will be CEOs, CTOs, and CMOs • Lead a team whose primary objectives are drive same store sales (i.e. growth) for our Merchants via Quality initiatives & Growth experimentation. Your scope / team’s scope will include playing the role of growth consultant and execution partner for enterprise restaurants after they go live on the DoorDash Commerce Platform. Our products are designed to help restaurants exponentially alter their growth trajectory and you will work alongside them to iteratively optimize their same store sales through experimentation, analysis, marketing, and more. Join to help us: • Scale a business that is a pivotal strategic bet for the company - today we feel like a ‘start up’ with the backing / support of a mature company • Help merchants customize and optimize their first-party digital ordering experience • Work on high-visibility initiatives alongside cross-functional leaders in product, engineering, and strategy • Leverage a data-driven approach to guide optimizing both your time and merchant resources You’re excited about this opportunity because you will… • Leverage your technical (commerce expertise) to Consult & Win new Business: Build trust with merchants and help guide them through complex decisions to re-envision their tech stack to unlock greater same store sales growth for their first party channels. • Produce differentiated growth: Drive measurable results by focusing resources on the areas of greatest opportunity, adding value through the breadth of experience you bring to the table. • Operate: Dive into the lowest level of detail to ensure successful execution. You will meticulously anticipate and address potential challenges as we rapidly scale. You will work directly with internal and external partners to implement strategies and scale processes while maintaining operational excellence. • Strategize: Develop comprehensive strategies to support and scale the Enterprise Digital Ordering business, considering both immediate and long-term success. You will tailor strategies to leverage DoorDash’s technology and maximize impact & growth for our Restaurant partners. • Build & own: Establish and own the infrastructure needed for massive growth in the business. From there, you will lead 0 to 1 opportunities, creating roadmaps for future growth vectors and owning key outcomes. • Collaborate: Value and build strong partnerships with our merchant partners and across DoorDash, including Product, Engineering, Account Management, Analytics, Finance, and many others. You will work together to bring your strategies to life. • Analyze: Leverage complex datasets and qualitative inputs to generate insights and recommendations. You will use data and experimentation to refine processes and drive measurable improvements for internal and external stakeholders. • Communicate & advocate: Represent the DoorDash brand with humility and a customer-first mindset. You will navigate ambiguous environments and provide structure for undefined opportunities by creating playbooks and templates. You will precisely communicate your plans to align your team and cross-functional partners with your goals. We’re excited about you because… • You have relevant experience. You have 8-10+ years of experience in solutions architecture (commerce experience strongly preferred), sales engineering, growth, product, product ops, strategy/biz ops, or technical GTM roles – ideally in a fast-paced environment focused on outcomes. • You’re a strong communicator: you can interface with senior audiences, internally and externally; you can easily articulate complex details and help audiences quickly understand the “so what”. • You’ve been told you have a high EQ: you know how to “read the room” and can quickly build rapport + credibility with XFN partners (esp technical and senior audiences). • You have a strong growth sense: you know the difference between signal and noise, how to pull levers to iteratively optimize within a feedback loop. • You have an extreme sense of ownership: you take full responsibility for your scope of work. You are proactive in solving ambiguous problems and inspire your teammates to excel. • You’re detail-oriented: you have meticulous attention to detail, ensuring no small element is overlooked. Your thoroughness helps you anticipate issues and plan beyond immediate tasks. • You’re a builder: you thrive on building from the ground up. You excel at creating structure and process, and you’re resourceful in figuring out answers to complex questions with minimal oversight. You’ve used many software tools and are ready to dive into learning how to leverage new ones. • You’re low ego: you want to GSD and are willing to do whatever it takes to make that happen; no responsibility or task is too trivial or “too tactical.” • You move fast: speed excites you. You prefer to achieve results today rather than waiting for tomorrow. • You can toggle between strategic and tactical: you’re equally comfortable with thinking through complex problems and getting into the weeds to execute. • You are an eager learner: ecomm, tech and digital spaces are rapidly evolving, but you enjoy learning how to incorporate new technologies into your approach and are ready to self-teach by diving into technical documentation. Why you’ll love working at DoorDash • We are leaders: Leadership is not limited to our management team. Everyone at DoorDash embraces and embodies leadership. • We are doers: We believe the only way to predict the future is to build it. Creating solutions that lead our company and industry is what we do. • We are learners: Continual learning is part of our culture. Whether you’ve been in a role for one year or one minute, we are committed to learning and implementing what is best for our audiences. • We are customer-obsessed: Our mission is to grow and empower local economies. We are dedicated to all our audiences - Customers, Merchants, Dashers - to bring that mission to life. • We are one team: The magic of DoorDash lies in our people. Our people make inspiring goals achievable and drive DoorDash to greater heights. • We offer excellent compensation packages and comprehensive health benefits. We expect this position to be filled by 3/17/26 Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $182,200—$268,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Solution Architecture
Growth Strategy
Data Analysis
Verified Source
Posted 9 days ago
DU

Senior Manager - Solutions Architect / Team Lead

DoorDash USAAnywhereFull-time
View Job
Compensation$182K - 268K a year

Managing HR functions, employee engagement, and labor relations at a senior level. | Extensive HR leadership experience, strategic planning, and legal compliance knowledge. | About the team The Platform team is DoorDash’s hyper-growth business segment that aims to revolutionize the “first-party” digital experiences for Merchants and their Customers. We are helping Restaurants grow their same store sales through all of their owned channels. We do that by building custom Apps and Websites that offer best in class performance. Our team’s mission is to enhance our Merchants’ digital experiences and, in doing so, drive exponential growth for the Platform business. Said differently, we are building an Enterprise SaaS business from the ground up, and looking for top technical talent to help us drive exponential growth for this strategic bet. About the role As a Senior Manager, Solutions Architect & Team Lead on the DoorDash Commerce Platform Strategy & Operations (“S&O”) team, you will play a critical role in driving growth across our various products and services. You will report into the General Manager for the Enterprise Digital Ordering. You will have to key priorities: To utilize your growth sense and technical expertise (commerce experience strongly preferred) to guide merchants through how the DoorDash Commerce Platform can fit into their business, team and tech infrastructure. You’ll do this by becoming an expert in both our product suite as well as enterprise restaurant tech stacks, processes, and common challenges. You will play a mix of a role as both a consultant and key contributor to the sales process. Your key Merchant points of contact will be CEOs, CTOs, and CMOs Lead a team whose primary objectives are drive same store sales (i.e. growth) for our Merchants via Quality initiatives & Growth experimentation. Your scope / team’s scope will include playing the role of growth consultant and execution partner for enterprise restaurants after they go live on the DoorDash Commerce Platform. Our products are designed to help restaurants exponentially alter their growth trajectory and you will work alongside them to iteratively optimize their same store sales through experimentation, analysis, marketing, and more. Join to help us: Scale a business that is a pivotal strategic bet for the company - today we feel like a ‘start up’ with the backing / support of a mature company Help merchants customize and optimize their first-party digital ordering experience Work on high-visibility initiatives alongside cross-functional leaders in product, engineering, and strategy Leverage a data-driven approach to guide optimizing both your time and merchant resources You’re excited about this opportunity because you will… Leverage your technical (commerce expertise) to Consult & Win new Business: Build trust with merchants and help guide them through complex decisions to re-envision their tech stack to unlock greater same store sales growth for their first party channels. Produce differentiated growth: Drive measurable results by focusing resources on the areas of greatest opportunity, adding value through the breadth of experience you bring to the table. Operate: Dive into the lowest level of detail to ensure successful execution. You will meticulously anticipate and address potential challenges as we rapidly scale. You will work directly with internal and external partners to implement strategies and scale processes while maintaining operational excellence. Strategize: Develop comprehensive strategies to support and scale the Enterprise Digital Ordering business, considering both immediate and long-term success. You will tailor strategies to leverage DoorDash’s technology and maximize impact & growth for our Restaurant partners. Build & own: Establish and own the infrastructure needed for massive growth in the business. From there, you will lead 0 to 1 opportunities, creating roadmaps for future growth vectors and owning key outcomes. Collaborate: Value and build strong partnerships with our merchant partners and across DoorDash, including Product, Engineering, Account Management, Analytics, Finance, and many others. You will work together to bring your strategies to life. Analyze: Leverage complex datasets and qualitative inputs to generate insights and recommendations. You will use data and experimentation to refine processes and drive measurable improvements for internal and external stakeholders. Communicate & advocate: Represent the DoorDash brand with humility and a customer-first mindset. You will navigate ambiguous environments and provide structure for undefined opportunities by creating playbooks and templates. You will precisely communicate your plans to align your team and cross-functional partners with your goals. We’re excited about you because… You have relevant experience. You have 8-10+ years of experience in solutions architecture (commerce experience strongly preferred), sales engineering, growth, product, product ops, strategy/biz ops, or technical GTM roles – ideally in a fast-paced environment focused on outcomes. You’re a strong communicator: you can interface with senior audiences, internally and externally; you can easily articulate complex details and help audiences quickly understand the “so what”. You’ve been told you have a high EQ: you know how to “read the room” and can quickly build rapport + credibility with XFN partners (esp technical and senior audiences). You have a strong growth sense: you know the difference between signal and noise, how to pull levers to iteratively optimize within a feedback loop. You have an extreme sense of ownership: you take full responsibility for your scope of work. You are proactive in solving ambiguous problems and inspire your teammates to excel. You’re detail-oriented: you have meticulous attention to detail, ensuring no small element is overlooked. Your thoroughness helps you anticipate issues and plan beyond immediate tasks. You’re a builder: you thrive on building from the ground up. You excel at creating structure and process, and you’re resourceful in figuring out answers to complex questions with minimal oversight. You’ve used many software tools and are ready to dive into learning how to leverage new ones. You’re low ego: you want to GSD and are willing to do whatever it takes to make that happen; no responsibility or task is too trivial or “too tactical.” You move fast: speed excites you. You prefer to achieve results today rather than waiting for tomorrow. You can toggle between strategic and tactical: you’re equally comfortable with thinking through complex problems and getting into the weeds to execute. You are an eager learner: ecomm, tech and digital spaces are rapidly evolving, but you enjoy learning how to incorporate new technologies into your approach and are ready to self-teach by diving into technical documentation. Why you’ll love working at DoorDash We are leaders: Leadership is not limited to our management team. Everyone at DoorDash embraces and embodies leadership. We are doers: We believe the only way to predict the future is to build it. Creating solutions that lead our company and industry is what we do. We are learners: Continual learning is part of our culture. Whether you’ve been in a role for one year or one minute, we are committed to learning and implementing what is best for our audiences. We are customer-obsessed: Our mission is to grow and empower local economies. We are dedicated to all our audiences - Customers, Merchants, Dashers - to bring that mission to life. We are one team: The magic of DoorDash lies in our people. Our people make inspiring goals achievable and drive DoorDash to greater heights. We offer excellent compensation packages and comprehensive health benefits. We expect this position to be filled by 3/17/26 Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $182,200—$268,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

HR strategy
Talent acquisition
Employee relations
Direct Apply
Posted 9 days ago
DU

Manager, Sales Strategy & Operations, Commerce Platform

DoorDash USAAnywhereFull-time
View Job
Compensation$126K - 185K a year

Lead the scaling and operational setup of a new product, define sales strategies, and optimize sales funnels. | Extensive experience in sales strategy, operations, or related fields, with a focus on scaling initiatives, data-driven decision making, and cross-functional collaboration. | About the Team Our Account Development Strategy & Operations team is responsible for designing, building, and running a world-class sales organization to successfully grow our SMB restaurants through leading product solutions. This role supports a high-priority, stealth business unit within our Commerce Platform. We are currently preparing to launch a brand-new product that is the culmination of years of intensive research, testing, and investment. This product represents a massive strategic priority for the company, solidifying our ecosystem strategy. Our goal is to move beyond being a delivery partner to becoming the foundational technology layer for our merchants. We provide restaurants with the critical products needed to handle all in-store and online channels, serving as the first partner any restaurant turns to for understanding revenue growth drivers and accelerating their business. About the Role As a Manager of Sales Strategy & Operations, you will lead the 0 to 1 scaling of our newest strategic product. You will play a pivotal role in bringing this product out of stealth mode and into the hands of SMB restaurants nationwide. The ideal candidate is a builder who thrives in ambiguity but grounds their work in uncompromising operational rigor. You will be responsible for defining the annual sales vision and strategy, translating high-level company objectives into actionable quarterly sales goals. You will balance long-term strategic vision—positioning us as a B2B SaaS powerhouse—with the technical and operational discipline required to stand up new functions, audit sales funnels, and leverage cutting-edge AI to maximize productivity. You will report to the Senior Manager of Sales Strategy & Operations, working at the intersection of Product, Sales, and Analytics to turn a research-backed vision into a highly disciplined, scaled revenue engine. You’re excited about this opportunity because you will… Set the strategic north star: You will help define the annual sales vision, ensuring it aligns with DoorDash’s overarching goal of becoming a merchant's primary growth partner. Translate Strategy into Execution: You will set and manage rigorous quarterly sales goals, ensuring the team is focused on the right drivers to achieve sustainable, high-velocity growth. Scale from 0 to 1: You will be the operational architect for a brand-new product, managing the transition from stealth research to a market-ready offering. Establish Operational Governance: You will run the cadence of the business, including Weekly Business Reviews, ensuring every lead, opportunity, and deal is tracked with precision. Build the inbound engine: You will help stand up and optimize a well-functioning inbound function, ensuring we capture and convert interest effectively. Drive sales acceleration through rigor: You will improve the efficiency of our sales team by implementing tooling and systems updates, and optimizing the sales funnel through meticulous measurement and inspection for where we are succeeding or need improvement. Innovate with AI: You will lead constant discovery on the latest AI tools and technologies to drive step-function improvements in sales productivity and outreach effectiveness. We’re excited about you because… You possess extreme operational discipline: You have a "no stone unturned" approach to operations. You create systems that survive scale and ensure data integrity across all CRM and reporting layers. You are a 0-to-1 specialist: You love the lowest level of detail. You have a track record of scaling new initiatives within large, complex organizations. You don’t mind getting your hands dirty, moving quick, and imperfection. You are an analytical rigorist & truth-seeker: You don't just look at high-level numbers; you dive deep into the funnel to identify root causes. You have a challenger mindset that uses data to guide the team toward the "win-win-win." You are tech-forward: You are passionate about the future of sales productivity and are eager to experiment with AI-driven tools to give our team a competitive edge. You are a strategic leader: You can zoom out to see the "ecosystem" while zooming in to fix a broken operational process or tooling issue. You thrive in multi-stakeholder environments: You can navigate Sales, Product, Analytics, and Planning teams with ease, embodying the "one team, one fight" mentality. We expect this position to be filled by 3/17/2026. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $125,800—$185,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Operational discipline
Data analysis
Stakeholder management
Direct Apply
Posted 9 days ago
DU

Director / GM, DashPass Strategy & Operations

DoorDash USALos Angeles, California, San Francisco, California, Denver, Colorado, Miami, Florida, Chicago, Illinois, New York, New York, Austin, Texas, Seattle, WashingtonFull-time
View Job
Compensation$197K - 290K a year

Leading benefits strategy and execution for a marketplace subscription service, partnering with cross-functional teams, and building a high-impact organization. | Over 10 years of management experience in marketplace or subscription-focused business, with strong leadership, strategic vision, and cross-functional collaboration skills. | About the Team At DoorDash, we're redefining the future of on-demand delivery. At the center of this is our marketplace, connecting 30+ million customers on DoorDash with their favorite restaurants and brands! The Marketplace team focuses on growing our consumer business, including DashPass, our global subscription program. Our vision is to create the world’s leading membership program in local commerce, delivering unprecedented value and a world class experience to members. About the Role You will lead benefits strategy and execution for one of our highest priority marketplace businesses, DashPass, partnering with a large cross-functional team leading customer acquisition, increasing customer value, increasing profitability and more. You will be responsible for creating best-in-class experiences for our customers. You will be expected to apply your deep expertise and keep your finger on the pulse of industry best practices, benchmarks, and the latest approaches to bring true innovation. You’re Excited About This Opportunity Because You Will: Invent the future of local commerce. Drive “visible from space” impact that takes DoorDash to new heights. Manage, develop, and hire a team of all-stars. Drive DashPass’ definition, strategy, and long-term vision. Partner closely with cross-functional teams. Communicate strategy, benefits, and results to all audiences - within teams, to the management team, etc. We’re Excited About You Because You Have: Track record of impact – you’ve been in the trenches and have a proven track record of driving significant, company-wide impact. Bias to action and agility – you move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front. “Breakthrough walls” mentality – you are constantly pushing the envelope of what is possible and can figure out a way to make almost anything happen. You’re a playmaker. Clarity of thought – you can articulate a clear vision to cross-functional partners. Skilled executive management and communication, especially at managing up and across DoorDash and going toe to toe with our most senior leaders. Strong leadership and maturity to build (attract, hire, retain) and scale a world-class organization. Proven ability to create clarity and focus in complex and ambiguous problem spaces; prioritization and pragmatism. Demonstrated experience in building the team necessary to fulfill the strategy. Proactively involved in recruiting, mentoring, and developing team members. Customer and experience orientation. 10+ years of relevant management experience, ideally within a Marketplace or Subscription-focused business and/or founder experience We expect this position to be filled by 1/5/2026. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $197,200—$290,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Healthcare operations management
Regulatory compliance (HIPAA)
Leadership and staff development
Direct Apply
Posted 10 days ago
DU

Senior Implementation Partner, In-Store

DoorDash USAAnywhereFull-time
View Job
Compensation$81K - 142K a year

Lead onboarding and implementation of new customers on the platform, ensuring successful adoption and ROI. | Experience in customer-facing SaaS or hospitality roles, leading complex enterprise implementations, and strong project management skills. | About the Team The Customer Success team at DoorDash supports and powers the SevenRooms product, helping hospitality operators unlock the full value of the platform. We are a global, collaborative group of relationship builders, problem solvers, and product experts who help drive successful adoption and long-term growth. Our team helps customers build stronger relationships with their guests and run more effective In-Store operations. About the Role As a Senior Implementation Partner, you will lead the onboarding and launch of new customers on the SevenRooms platform. You’ll own the end-to-end implementations for multi-location and enterprise hospitality operators, serving as a trusted advisor from start through successful go-live and early adoption. In this role, you will operate with autonomy, navigating ambiguity, influencing cross-functional partners, and tailoring implementation strategies to meet each customer's unique business needs. This role is ideal for someone who thrives in customer-facing work, enjoys problem-solving, and is energized by helping businesses adopt new technology. You’ll report to the Regional Lead and work cross-functionally with Sales, Customer Success, and other teams across DoorDash to ensure a seamless handoff and strong product adoption. Beyond customer delivery, Senior Implementation partners mentor peers, contribute to process improvements, and help scale best practices as the business grows. We expect this role to be flexible, with some time in office and some time remote. You will need the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business-related necessities. You’re excited about this opportunity because you will… Act as a strategic partner across departments including Sales, Product, and Customer Success. Ensure alignment on complex client objectives from pre-sale through ongoing support while leading cross-functional initiatives to optimize the implementation process. Take ownership of the implementation lifecycle for complex, multi-location, and high-value enterprise accounts. Develop tailored implementation strategies to meet each client's unique requirements with a focus on maximizing value, driving platform adoption, and achieving ROI. Take ownership of designing, organizing, and delivering comprehensive onsite training sessions for key clients. Tailor training content to address each client's specific needs, ensuring full platform adoption and alignment with their business goals. Lead the strategic planning, scheduling, and resource management of high-stakes implementation projects. Anticipate and manage cross-functional dependencies while proactively identifying risks and taking ownership of solutions to keep projects on track. Actively contribute to the onboarding and training of new team members. Share best practices, insights, and technical expertise to accelerate their development while serving as a mentor through the complexities of enterprise implementations. We’re excited about you because you have… 4+ years of experience in customer-facing roles such as implementation, onboarding, account management or support – ideally within SaaS or hospitality Experience leading complex or Enterprise implementations, including multi-location or high-value customers Strong project management skills, with a proven ability to manage multiple workstreams, stakeholders, and deadlines Excellent written, verbal, and presentations skills – with the ability to communicate technical concepts clearly to non-technical audiences A consultative, solutions-oriented mindset and experience building trusted relationships with senior customer stakeholders Comfort operating in ambiguity, influencing without authority, and adapting quickly as priorities evolve Familiarity with tools such as Salesforce, Zoom, Smartsheet, Google or similar project management and CRM platforms We expect this position to be filled by 2/22/26 Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $81,300—$142,000 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $89,300—$150,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Project Management
Customer Relationship Management
Training & Development
Direct Apply
Posted 11 days ago
DU

Implementation Partner, In-Store

DoorDash USAAnywhereFull-time
View Job
Compensation$69K - 122K a year

Manage client onboarding projects, customize solutions, and collaborate across teams to ensure successful platform adoption. | At least 2 years in customer-facing SaaS roles, project management skills, strong communication, and technical aptitude. | About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We’re a global, collaborative group of relationship builders, problem solvers, and product experts who help hospitality operators achieve their goals. With empathy and a customer-first mindset, we guide clients through every stage of their journey and ensure they get lasting value from the SevenRooms platform. About the Role As an Implementation Partner, you’ll work directly with new clients to configure and launch their SevenRooms platform. You’ll understand their current challenges, develop onboarding strategies, and guide them through adoption to set them up for long-term success. This role plays a key part in helping our clients get started quickly and effectively, and reports directly to the Regional Lead. You’re excited about this opportunity because you will… Lead Client Onboarding. Manage all onboarding activities including project kick-off, training, configuration, data migration, and launch to help clients reach value quickly. Manage Multiple Projects. Oversee several implementation projects at once, keeping them on schedule and aligned with customer goals and satisfaction. Tailor Solutions to Clients. Work closely with venue stakeholders to understand their goals and customize the SevenRooms platform to meet their needs. Be a Product Expert. Guide clients through the platform, helping them learn and apply tools based on their unique business objectives. Collaborate Across Teams. Partner with Sales and Customer Success to support a smooth handoff and drive product adoption. We’re excited about you because… You have 2+ years of experience in customer-facing roles, ideally in SaaS or hospitality technology You’re a clear and confident communicator, both in writing and in person You’re detail-oriented and bring strong critical thinking and problem-solving skills to your work You’re experienced in managing projects and keeping things on track You thrive in fast-paced, startup environments and love working collaboratively with others We expect this position to be filled by 2/22/26 Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $69,400—$122,000 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $77,400—$130,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Project management
Customer onboarding
Technical configuration
Direct Apply
Posted 13 days ago
DU

Senior Associate, Commerce Platform, Growth & Quality - Strategy & Operations

DoorDash USAAnywhereFull-time
View Job
Compensation$78K - 115K a year

Guide merchants through DoorDash's platform integration and optimize their growth strategies using data-driven insights. | Extensive experience in growth, product, solutions architecture, or similar roles, with strong communication skills and technical understanding. | About the team The Platform team is DoorDash’s hyper-growth business segment that aims to revolutionize the “first-party” digital experiences for Merchants and their Customers. The DoorDash Platform encompasses the full suite of DoorDash’s first-party products, including digital ordering, websites & apps, delivery fulfillment, and more. Our Platform empowers Merchants to reach and retain their Customers while maintaining their unique brand identity. We are helping Restaurants grow their same store sales through all of their owned channels. We do that by building custom Apps and Websites that offer best in class performance. Our team’s mission is to enhance our Merchants’ digital experiences and, in doing so, drive exponential growth for the Platform business. About the role As a Manager, Growth Solutions Architect on the DoorDash Commerce Platform S&O team, you will play a critical role in driving growth across our various products and services. You will report into the Head of Go-to-Market & Growth for enterprise restaurants and be a founding member of the Solutions Architect function. Your initial focus will be to utilize your growth sense and technical expertise to guide merchants through how the DoorDash Commerce Platform can fit into their business, team and tech infrastructure. You’ll do this by becoming an expert in both the DCP offering as well as enterprise restaurant tech stacks, processes, and common challenges. You will play a mix of a role as both a consultant and key contributor to the sales process. Your scope will also include playing the role of growth consultant and execution partner for enterprise restaurants after they go live on the DoorDash Commerce Platform. Our products are designed to help restaurants exponentially alter their growth trajectory and you will work alongside them to iteratively optimize their same store sales through experimentation, analysis, marketing, and more. Join to help us: Scale a new offering that is a pivotal strategic bet for the company Help merchants customize and optimize their first-party digital ordering experience Work on high-visibility initiatives alongside cross-functional leaders in product, engineering, and strategy Leverage a data-driven approach to guide optimizing both your time and merchant resources You’re excited about this opportunity because you will… Produce differentiated growth: Drive measurable results by focusing resources on the areas of greatest opportunity, adding value through the breadth of experience you bring to the table. Consult: Build trust with merchants and help guide them through complex decisions to re-envision their tech stack to unlock greater same store sales growth for their first party channels. Operate: Dive into the lowest level of detail to ensure successful execution. You will meticulously anticipate and address potential challenges as we rapidly scale. You will work directly with internal and external partners to implement strategies and scale processes while maintaining operational excellence. Strategize: Develop comprehensive strategies to support and scale the Enterprise Digital Ordering business, considering both immediate and long-term success. You will tailor strategies to leverage DoorDash’s technology and maximize impact & growth for our Restaurant partners. Build & own: Establish and own the infrastructure needed for massive growth in the business. From there, you will lead 0 to 1 opportunities, creating roadmaps for future growth vectors and owning key outcomes. Collaborate: Value and build strong partnerships with our merchant partners and across DoorDash, including Product, Engineering, Account Management, Analytics, Finance, and many others. You will work together to bring your strategies to life. Analyze: Leverage complex datasets and qualitative inputs to generate insights and recommendations. You will use data and experimentation to refine processes and drive measurable improvements for internal and external stakeholders. Communicate & advocate: Represent the DoorDash brand with humility and a customer-first mindset. You will navigate ambiguous environments and provide structure for undefined opportunities by creating playbooks and templates. You will precisely communicate your plans to align your team and cross-functional partners with your goals. We’re excited about you because… You have digital product experience & strong instincts: you’ve studied and built world class consumer experiences (ideally in ecommerce). You have a strong growth sense: you know the difference between signal and noise, how to pull levers to iteratively optimize within a feedback loop. You’re a strong communicator: you can interface with senior audiences, internally and externally; you can easily articulate complex details and help audiences quickly understand the “so what”. You’ve been told you have a high EQ: you know how to “read the room” and can quickly build rapport + credibility with XFN partners (esp technical and senior audiences) You have an extreme sense of ownership: you take full responsibility for your scope of work. You are proactive in solving ambiguous problems and inspire your teammates to excel. You’re detail-oriented: you have meticulous attention to detail, ensuring no small element is overlooked. Your thoroughness helps you anticipate issues and plan beyond immediate tasks You’re even-keeled: you thrive under pressure and maintain a sense of calm when facing challenging and time-sensitive goals. You’re a builder: you thrive on building from the ground up. You excel at creating structure and process, and you’re resourceful in figuring out answers to complex questions with minimal oversight. You’ve used many software tools and are ready to dive into learning how to leverage new ones. You’re low ego: you want to GSD and are willing to do whatever it takes to make that happen; no responsibility or task is too trivial or “too tactical.” You move fast: speed excites you. You prefer to achieve results today rather than waiting for tomorrow. You can toggle between strategic and tactical: you’re equally comfortable with thinking through complex problems and getting into the weeds to execute. You have relevant experience. You have 5-10+ years of experience in growth, product, solutions architecture, sales engineering, product ops, strategy/biz ops, or technical GTM roles – ideally in a fast-paced environment focused on outcomes. You are an eager learner: ecomm, tech and digital spaces are rapidly evolving, but you enjoy learning how to incorporate new technologies into your approach and are ready to self-teach by diving into technical documentation. We expect this position to be filled by 3/11/26. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $78,200—$115,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Data Analytics
Process Improvement
Workflow Optimization
Direct Apply
Posted 13 days ago
DU

Regional Operations Manager - DashMart

DoorDash USAChicago, Illinois, Indianapolis, Indiana, Detroit, Michigan, Minneapolis, Minnesota, New York, New York, Cincinnati, Ohio, Columbus, Ohio, Pittsburgh, PennsylvaniaFull-time
View Job
Compensation$170K - 250K a year

Leading regional operations, managing P&L, developing teams, and driving process improvements across multiple markets. | 8+ years of professional experience, experience managing both salaried and hourly teams, and a bachelor's degree. | About the Team DashMart is DoorDash’s in-house convenience and grocery operation, built to get customers the items they need—fast with high quality. DashMarts function as micro fulfillment centers that power on-demand delivery of snacks, groceries, household essentials, flowers and so much more through the DoorDash app. We showcase both national brands and local favorites as part of our selection across the country. As part of a DashMart team, our local operators keep operations running by managing inventory, launching new brands, preparing orders, implementing and testing technology, supporting quick handoffs to delivery partners and so much more. We are scaling our DashMarts, implementing technology to drive efficiency, introducing new brands and improving quality one day at a time - come join the fun! About the Role We are looking for an experienced operator to lead a region of our DashMart business across multiple markets east of the Mississippi. In this role, you’ll be responsible for managing a subset of markets, owning and growing the P&L, leading a team directly and indirectly of both salaried and hourly employees and driving growth and quality improvements to how DashMarts operate day in and day out. You will work cross-functionally across local operators, finance, strategy & operations, supply, product and more to delight customers in local markets and drive results for the business. You’re excited about this opportunity because you will… Operate. Success comes from understanding our business inside & out. You will learn the fulfillment operations, identify areas for improvement, learn from the experts and experiment before scaling. Lead. Recruit, lead, develop and retain a team of 500+ operators (salaried & hourly). Manage. From fundamentals, you will own the financial vision for DashMart in your region. You will guide growth and directly manage the P&L across 30+ sites at any given time. Collaborate. You'll work with multiple teams including local operations, finance, people, product, design, and supply chain on a wide range of initiatives. Reimagine. You will challenge the status quo and refine how our daily operations work. You will drive warehouse improvements through process, technology and people development. We’re excited about you because… You’re an operator. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're as comfortable thinking long-term and inspiring a team. You’re a leader. You can make room for others at the table. You are a culture carrier and the tone starts with you. You’re a collaborator. You are excited to work side by side hourly associates to finance business partners to technical teams. You see the glass half full. You want to own the outcome and positively shape our most important metrics. You have a growth mindset and aren’t deterred by setbacks. You have experience leading projects, hitting goals, and succeeding in a team environment. You have 8+ years of professional experience. Retail, military, warehousing, fulfillment or logistics experience is highly preferred. You have 4+ years of experience in people management. Exposure to managing both hourly & salaried teams is a plus! You're open to travel. This role will require 30%+ travel time. BA/BS degree required. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $170,000—$250,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Supply chain management
Team leadership
Data analysis (Power BI, SQL)
Direct Apply
Posted 15 days ago

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