Docusign

Partner with clients to recommend and configure Docusign solutions while managing project work, escalations, and technical needs to support adoption and customer success. | Requires a bachelor’s degree and at least 8 years of related experience, with consulting, solution architecture, and business process improvement expertise in SaaS environments. | Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Sr. Product Consultant, you will partner with clients and internal teams to recommend and configure Docusign solutions across our web and pre-connected applications. You will provide technical and business expertise, ensure alignment with data and network security best practices, maintain proactive communication with stakeholders, manage enhancement requirements and escalations, and translate simple to complex business needs into well-designed solutions. The Sr. Product Consultant drives impactful engagements by anticipating the needs of the clients and ensuring the alignment of the internal and external teams focused on the CLM and IAM platforms. This position is an individual contributor role reporting to the Manager of Professional Services. Responsibility Deliver on-time and on-budget collaborative engagements to our customers that provide continuous improvement via impactful solutions which result in highly referenceable accounts enabling strong adoption, renewal and upsell Plan, organize and manage all tasks, project decisions, escalations, and prioritizations of an engagement to ensure customer satisfaction, including developing technical solutions to address client needs and tracking to long term customer objectives, success criteria and milestones Build strong relationships with customer admins and Center of Excellence, acting as a trusted expert consultant on how to leverage the SpringCM CLM platform across their business using best practices Collaborate with Docusign teams to proactively uncover additional customer needs and support documenting client requirements and expectations Meet all Professional Services team success criteria including utilization target, customer satisfaction score and financial requirements Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of related experience with a Bachelor's degree or 6 years of related experience with a Master's degree BA/BS degree in Business, Computer Science, Information Systems, Engineering, or equivalent 8+ years of experience working directly with businesses and customers to understand business needs and applying technology solutions to those requirements 4+ years of experience with consulting, leading implementation and solution architecture development on business analyst teams in Software or Software-as-a-Service industries Preferred Ability to uncover additional customer needs Ability to drive customers towards productive utilization of their contract Understanding of document and content management or workflow systems and their application to business process improvement Experience implementing workflow or BPM software (e.g., Lombardi, Pega, K2, Skelta) and software (e.g., Salesforce.com, Documentum, FileNet, MS SharePoint) Outstanding writing and verbal communication skills Strong multitasking and organization skills Proven track record of delivering projects or products to market within budget Experience working in one or more of the following industries: FinServ, Tech, Telecom, Healthcare, Real Estate, Insurance, Education, Public Sector Experience with XML or Xpath or other structured data Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $111,000.00 - $158,400.00 base salary Illinois, Colorado, Massachusetts and Minnesota: $104,200.00 - $151,075.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $104,200.00 - $152,700.00 base salary Washington DC: $111,000.00 - $152,700.00 base salary Ohio: $100,400.00 - $145,550.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Remote

Design and maintain backend platform services and integrations using modern web technologies. | Bachelor's degree or equivalent experience with 3+ years backend service development and proficiency in microservices and cloud environments. | Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do In this role, you will be a member of the Admin platform development team. We are responsible for ensuring that customers receive the features and services that they've purchased across a growing suite of Docusign products and features and are able to successfully manage them. You will work closely with product and other engineers to deliver and develop backend platform service features in a scalable and secure manner. You will use your experience working with production web applications at scale to design, implement and maintain RESTful and GRPC APIs, micro services and integrations with external services. A successful person in this role will want to work in an environment where you are challenged to continue learning and growing. Where your voice and opinions will be heard and you can make a real difference. You will work closely with Product Management, Core Engineering, and internal Business and Partner teams to enable delivering value to customers faster. Docusign is transforming the way that our customers create, commit, and manage agreements. Our team is working on highly visible and impactful work to simplify and modernize the way that Docusign packages and manages features across single and multi-account customers and we need talented developers to help us get there! We move at a fast pace, solve hard problems, and are continuously innovating in the space and raising the bar. If you share our enthusiasm for building robust distributed systems, this is the team for you. This position is an individual contributor role reporting to the Manager, Software Engineering. Responsibility Design, develop and maintain modern web features and service integrations for our backend platform services Deliver secure, performant, scalable and reusable enterprise quality code utilizing Agile practices and a Continuous Integration and Deployment CI/CD pipeline Collaborate through code reviews, pair programming and online remote communication to help ensure we ship scalable, secure and highly available code Mentor team members who are learning skills which you have mastered Keep current with the latest software engineering best practices and share with the team to continuously increase quality, efficiency and productivity Apply strong analytical skills and ability to investigate and update code that you are unfamiliar with Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic A bachelor's degree in Computer Science, Computer Engineering, or other related engineering field, or comparable industry experience within a software organization 3+ years of experience implementing and maintaining backend services, including RESTful or grpc API endpoints using a modern software language and/or framework Experience with server-side development Experience with microservice architecture, design, and implementation on Azure, AWS, GCP or other cloud environments Experience writing logging, monitoring, alerts and dashboards to detect and diagnose live issues Preferred Experience developing in C# Experience working in an agile development environment Experience in integrating with web-based products Strong organizational, problem-solving and communication skills A demonstrated willingness to assist other team members through brainstorming, mentorship, pair-programming, knowledge-sharing and creative problem solving Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: Washington, Maryland, New Jersey and New York (including NYC metro area): $111,900.00 - $162,250.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid

Lead initiatives to scale platform, design scalable systems, mentor engineers, and collaborate cross-functionally. | 8+ years development experience with cloud platforms, Azure, OOP languages, and AI agent building. | Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do We are building a cutting-edge ecosystem for Docusign that will empower developers to seamlessly integrate and extend Docusign's features and applications by implementing custom APIs. As a Senior Software Engineer, you will be responsible for leading medium to large initiatives and scaling the Developer and Extend platform - Strategic Al Initiatives, ensuring that it is robust, secure, and easy to use for builders looking to plug into Docusign's growing IAM ecosystem. In this role, you will collaborate closely with cross-functional teams across the organization, driving platform architecture and feature development. Your work will impact multiple engineering and product teams as you lead the development of the platform's foundational features. Additionally, guiding architectural decisions, and managing incident response processes that require being on rotational on-call, and coordination both within the team and other teams within the organization. This position is an individual contributor role reporting to the Director of Software Engineering. Responsibility Design and optimize secure and scalable systems, including queueing architectures, NoSQL, and SQL storage systems, to handle the diverse needs of the ecosystem Provide technical guidance and mentorship, fostering a culture of innovation, continuous learning, and high performance within the engineering team Create secure, efficient backend services and agents in Javascript or other object-oriented programming languages Develop and maintain feedback loops for your Al Agents Work directly with customers and internal teams to understand needs and iterate quickly Adapt quickly to new technologies, coding languages and domains Raise issues proactively that might impact delivery commitments Participate in Agile environments using Scrum software development practices, automated unit testing, CI/CD, code reviews, and version control systems (Git) Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of software development experience, with a focus on cloud platforms and large-scale systems Experience with Azure services, queueing systems, SQL databases (e.g., Azure SQL Database, SQL Server) and NoSQL solutions (e.g., CosmosDB) Experience with NodeJS, C#, Java, C++, or Go Experience building Al Agents and prompt engineering Experience using Al-assisted development tools (e.g., LLMs for coding assistance, code generation) to accelerate software delivery Experience with RESTful APIs, GraphQL APIs, and microservices architecture and APIs at scale Experience developing software solutions using object-oriented methodologies and design patterns Preferred Knowledge and experience in high scale, highly available systems 3+ years professional experience building complex, scalable applications Excellent problem-solving skills Curiosity and ability to learn new technologies and tool sets Experience with NodeJS technology stack and various databases Familiarity with Microservice architecture Experience with Cloud platforms like Microsoft Azure or AWS Care deeply about writing high-performance, reusable code for components that will be used across our product Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $164,700.00 - $266,000.00 base salary Washington: $158,300.00 - $232,575.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid = Hybrid

Lead development and scaling of developer platform and AI initiatives, collaborating cross-functionally to drive architecture, feature development, and incident response. | At least 5 years development experience, degree in CS or related field, proficiency in C#, Node.js, or Java, and experience with cloud-native architectures and distributed systems. | Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do We are building a cutting-edge ecosystem for Docusign that will empower developers to seamlessly integrate and extend Docusign's features and applications by implementing custom APIs. As a Software Engineer, you will be responsible for leading medium to large initiatives and scaling the Developer platform - Strategic Al Initiatives, ensuring that it is robust, secure, and easy to use for builders looking to plug into Docusign's growing IAM ecosystem. In this role, you will collaborate closely with cross-functional teams across the organization, driving platform architecture and feature development. Your work will impact multiple engineering and product teams as you lead the development of the platform's foundational features. Additionally, guiding architectural decisions, and managing incident response processes that require being on rotational on-call, and coordination both within the team and other teams within the organization. This position is an individual contributor role reporting to the Director of Software Engineering. Responsibility Design and optimize secure and scalable systems, including queueing architectures, NoSQL, and SQL storage systems, to handle the diverse needs of the ecosystem Provide technical guidance and mentorship, fostering a culture of innovation, continuous learning, and high performance within the engineering team Create secure, efficient backend services and agents in Javascript or other object-oriented programming languages Develop and maintain feedback loops for your Al Agents Work directly with customers and internal teams to understand needs and iterate quickly Adapt quickly to new technologies, coding languages and domains Raise issues proactively that might impact delivery commitments Participate in Agile environments using Scrum software development practices, automated unit testing, CI/CD, code reviews, and version control systems (Git) Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ years of development experience or equivalent Bachelor's or Master's in Computer Science, Electrical Engineering, Information Systems, Informatics, or equivalent Experience with data structures, algorithms, operating systems, and distributed systems fundamentals Experience working with C#, Node.js, Java, or other modern programming languages Experience building cloud-native services using REST APIs, microservice-based architectures Experience with the entire software development lifecycle, including version control (git), CICD pipelines, testing, and regional cloud deployments Preferred Experience using containerized technologies (e.g. K8S, and Docker) Test-first or test-driven development (TDD) mentality Experience with Typescript and NodeJs Experience with Azure and Azure available tools like AKS, Cosmos, etc. Experience designing, developing, troubleshooting, and debugging multi-regional web-services Strong organizational, problem-solving, and communication skills Experience developing large-scale cloud services, including troubleshooting and performance tuning Experience in high-scale distributed systems and fault-tolerant design Experience with agile and test-driven development methodologies Ability to work in a dynamic, fast-moving environment, prioritize your work, and manage your own time Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $146,400.00 - $235,375.00 base salary Washington: $140,100.00 - $206,775.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid = Hybrid

Lead design, development, deployment, and operation of scalable backend services and APIs with platform standards and incident response. | Bachelor's degree or equivalent, 8+ years software engineering, 4+ years cloud-native services, experience with distributed systems, observability, and incident response. | Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Senior Software Engineer in the B2B - Business-to-Business engineering organization, you will lead the design and delivery of critical platform capabilities that power Docusign's Intelligent Agreement Management (IAM) vision for enterprise customers. You will design, build, test, deploy, and operate scalable, highly available backend services and APIs that are core to our B2B products, partnering closely with product, architecture, and peer engineering teams across the organization. The Ingestion and Telemetry team: Designs and develops product features targeting both CLM and IAM products for enterprises and businesses. Designs and develops services, infrastructure and libraries to ensure that all B2B services ship with standardized and comprehensive telemetry and monitoring (metrics, logs, traces, alerts). Builds and evolves ingestion flows for agreements and attributes across CLM and IAM, including historical backfill and runtime pipelines that support CLM-IAM convergence use cases (Navigator, Agreement Manager, Party Management, obligation management, etc.). Researches and onboards modern observability technologies and data platforms so that engineering teams across B2B can leverage a unified, enterprise-grade telemetry and ingestion stack. You are comfortable working in a modern cloud environment (Azure and/or AWS), with a focus on performance, reliability, observability, and security. You collaborate well in cross-functional settings and help raise the engineering bar through design leadership, code quality, testing, and knowledge sharing. This position is an individual contributor role reporting to the Senior Manager, Software Engineering. Responsibility Lead feature and platform delivery across the full software development lifecycle: author and drive designs, implementation, testing strategy, deployment, and operational support for backend services, APIs, and telemetry pipelines used by B2B products and platforms (CLM, IAM, Navigator, Agreement Manager) Design and implement services and APIs using C# or TypeScript/Node.js, following best practices for modularity, testability, and maintainability, with special emphasis on shared platform components and telemetry libraries adopted across multiple teams Architect and evolve cloud-native, microservices-based systems leveraging Azure services, containers, and modern deployment practices to achieve high availability, resilience, and scalability for ingestion and telemetry workloads that support CLM-IAM convergence Define and drive telemetry standards for B2B Platform: metrics, logs, traces, dashboards, alerting, and runbooks Ensure CLM and IAM services produce high-quality, consistent telemetry that can be used for incident response, capacity planning, SLO management, and product analytics Own key ingestion and synchronization flows between CLM and IAM (e.g., document ingestion, attribute mapping, historical backfill, event pipelines) to support unified agreement views, obligation management, and Navigator/Agreement Manager scenarios Lead and participate in high-severity incident response and post-mortems for your domain, using telemetry data and root cause analysis to drive long-term reliability, performance, and cost improvements across CLM-IAM converged stacks Partner with product management, architecture, SRE, CLM feature teams, IAM platform teams, and data/analytics partners to refine requirements, align designs, and unblock cross-team initiatives, especially where CLM-IAM integrations depend on shared platform services (ADM, AuthZ, DMS, folders, attributes) Drive code reviews, engineering best practices, and platformization patterns; help define and evolve standards for logging, metrics, traces, and ingestion pipelines across B2B Platform Mentor and coach P3 and early-career engineers, amplifying team impact and helping others grow in telemetry, distributed systems, and platform thinking Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience 8+ years of professional software engineering experience building production services or applications using OO languages such as C#, Java, or TypeScript/Node.js, including ownership of complex backend systems in cloud environments 4+ years designing, building, and operating cloud-native microservices or APIs at scale (REST or gRPC), including version control, CI/CD pipelines, automated testing, and deployment practices as part of your daily workflow Experience with relational and/or NoSQL data stores and data modeling for production services, including data models that support telemetry and ingestion scenarios (events, attributes, documents, configurations) Experience owning platform features end-to-end: design docs, implementation, test plans, rollout strategies, and operational support for services used by multiple teams or products Experience with fundamentals in data structures, algorithms, distributed systems, and troubleshooting in production environments, with hands-on experience diagnosing issues using logs, metrics, traces, and dashboards Experience working effectively in cross-functional and cross-team settings, including driving alignment across CLM, IAM, and B2B Platform stakeholders Experience participating in on-call rotations for critical services, including incident response and follow-up remediation work Preferred Experience with Microsoft stack (C#, .NET, ASP.NET) in large-scale SaaS environments and familiarity with Azure services such as AKS, App Services, Cosmos DB, Azure SQL, or equivalent AWS/GCP technologies Hands-on experience building or evolving observability and telemetry stacks (metrics, logging, tracing, dashboards, alerting) for distributed systems; familiarity with big data/stream processing for telemetry and ingestion (e.g., event pipelines, historical backfill) Prior work on shared platform components (libraries, pipelines, common services) adopted by multiple teams, with a track record of driving adoption and simplifying integration for partner teams Experience participating in or leading RCAs and on-call activities for high-severity incidents, with a focus on prevention, resilience, and continuous improvement of SLOs and error budgets Experience working in an agile environment and delivering software iteratively with frequent, high-quality releases, especially for platform and infrastructure capabilities Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $164,700.00 - $266,000.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $158,300.00 - $232,575.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #LI-DS2

Lead assessment and authorization programs ensuring compliance with FedRAMP and DoD standards, managing ATO lifecycle and vulnerability remediation. | Bachelor's degree, 12+ years in security controls and compliance, DoD 8140/8570 certification, and ability to pass Public Trust background check. | Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Lead the Public Sector's Assessment and Authorization program by overseeing ISSO security functions and artifacts to guarantee compliance and maintain operational continuity. In this capacity, you will develop and deliver comprehensive training for team members, standardize the creation of security artifacts, and establish rigorous security standards to maintain audit readiness and operational excellence. The Information System Security Security Manager is a technical individual contributor role. In this capacity, you will act as the primary subject matter expert for the Assessment and Authorization (A&A) process across Docusign's Public Sector Products and Environments. You will report to the Sr. Director of Public Sector and Insider Risk, managing projects, customer deliverables, and initiatives that help ensure the success of all 3rd Party assessments for the Public Sector. Your primary responsibility will be to own and perform the final review by leading the comprehensive development of Authority to Operate (ATO) packages and System Security Plans (SSP) across GovRAMP, FedRAMP High, and DoD Impact Level (IL) environments. This position requires a leader capable of influencing technical infrastructure, product development, and security work streams to develop and implement effective compliance solutions and rigorous risk assessments. You will serve as a strategic liaison, collaborating across marketing, sales, legal, and customer-facing teams to ensure all initiatives align with relevant compliance standards. Beyond oversight, you will proactively identify potential roadblocks in the FedRAMP Assessment and Authorization process, providing technical guidance to engineering teams to ensure security controls are integrated into the production environments and aligned with current policies and procedures. By fostering deep partnerships with cross-functional stakeholders, you will help translate high-level compliance requirements into actionable technical specifications, ensuring that Docusign's Public Sector offerings remain resilient, secure, and fully authorized to meet the evolving needs of government agencies. This position is an individual contributor role reporting to the Sr. Director, Public Sector and Insider Risk. Responsibility Own and drive the full lifecycle from system categorization to receiving formal ATO for Federal and DoD information systems Oversee and provide guidance on the maintenance of Assessment and Authorization artifacts, including the System Security Plan (SSP), Security Assessment Plan (SAP), and all Appendix Plans Ensure all ATO package deliverables are audit-ready and align with NIST FedRAMP Special Publications, CNSSI 1253 and the DoD Cloud SRG Lead mature security reviews across core products, microservices, and native cloud environments with high-fidelity artifacts and evidence Maintain and help mature the risk management process using NIST 800-30/37 to ensure compliance and proactive risk reduction Improve risk visibility by integrating data from multiple manual/automated assessments and internal audits Develop playbooks and procedures to support technical teams in executing compliance initiatives Present risk in context-regulatory, business, or cybersecurity to ensure alignment with Executive Leadership guidance Maintain and deliver timely Continuous Monitoring (ConMon) and remediation strategies Collaborate with security teams to operationalize new capabilities that support risk reduction and remediation actions Work with Prod/Dev, Sec Architecture, and Infrastructure teams to mitigate systemic vulnerabilities and operationalize known security gaps Drive the remediation of vulnerabilities, ensuring the Plan of Action and Milestones (POA&M) is accurate and reported monthly Implement mandatory actions from CISA Emergency Directives and DoD IAVM alerts Ensure timely internal security reviews of new products and features prior to deployment Partner with product and infrastructure teams to align workstreams and assess security solutions for US public sector requirements Serve as the lead for responding to complex customer security questionnaires and providing guidance for FedRAMP, StateRAMP, and DoD SRG milestones Join high-level briefings to explain security posture and compliance inheritance to prospective Government clients Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic BA/BS degree or equivalent work experience 12+ years of experience with security controls and compliance related to NIST and FedRAMP Experience with risk management frameworks, including risk ratings and the ability to contextualize data based on risk (e.g., utilizing CVSS, CVE, NVD, NIST, DOD SRG) Experience automating audit evidence collection across security and compliance frameworks (e.g., FedRAMP, NIST 800-53) Experience with compliance and assessment of cloud native platforms and services (Data warehouse, Service Mesh, Container Images and Microservices Orchestration) DoD 8140/8570 baseline certification (e.g., Sec +, CISSP, CISM, or CASP+) Ability to pass a Public Trust/Tier 3 Background Investigation Experience with NIST SP 800-53, CNSSI 1253, and the DoD Cloud Computing SRG Experience leading through influence, building trust with stakeholders across a remote, global organization Preferred Experience creating and utilizing reports from security monitoring tools such as Tenable, Sysdig, Splunk, Windows Defender, Log Analytics (or similar) products Proven track record in rapid-growth, dynamic cloud enterprise environments Expertise in Xacta or eMASS, alongside familiarity with frameworks such as The International Traffic in Arms Regulations (ITAR) or TexRAMP Possess experience navigating the OSCAL FedRAMP modernization initiative, NIST AI standards, and the implementation of AI Guardrails Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: Washington: $164,700.00 - $232.575.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid

Own and scale product security initiatives, driving secure-by-design principles and acting as strategic partner to executives. | 8+ years experience with relevant degree, proficiency in product security, security frameworks, and cross-functional program leadership. | Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Senior TPM in Product Security, you will shape and execute the long-term strategy for building security into our products. You'll spearhead the shift-left movement, ensuring secure development practices are embedded early and consistently across all teams. You will lead organizational change by building scalable programs, driving adoption of secure-by-design principles, and aligning security priorities with business goals. In this role, you'll act as a trusted partner to executives, influencing roadmaps and investment decisions, while enabling engineering teams to move fast without compromising security. This position is an individual contributor role reporting to the Sr. Manager, Security Product Management. Responsibility Own and scale product security initiatives that span across engineering organizations, balancing risk reduction with innovation Drive adoption of secure coding, automated security tooling, and early threat modeling across the SDLC Partner with senior engineering and product leaders to embed security into decision-making, roadmaps, and design principles Translate technical risk into business impact, providing clear updates, trade-off discussions, and recommendations to executives Lead organizational change by fostering a developer-first security culture that scales across teams and geographies Ensure products meet internal security standards, industry frameworks, and regulatory requirements Define measurable success criteria (e.g., secure coding adoption rates, vulnerability SLAs) and report outcomes to leadership Ensure coordinated response and remediation for vulnerabilities, leveraging learnings to continuously strengthen processes Improve security processes, tools, and automation to scale security across the organization Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years related experience with a Bachelor's degree or 6 years related experience with a Master's degree Bachelors or Masters degree in Technology or Computer Science or Cybersecurity Experience with product security practices (secure SDLC, threat modeling, vulnerability management, cloud/application security) Experience with security frameworks and standards (e.g., OWASP, NIST, ISO 27001) Experience leading large, cross-functional security or engineering programs Experience with program planning, prioritization, and driving accountability across teams Experience with threat modeling, risk management, and vulnerability management Preferred Hands-on experience enabling shift-left security practices in product development Proven ability to build and scale Security Champions or developer enablement programs Familiarity with regulatory and compliance frameworks (SOC 2, ISO 27001, GDPR FedRAMP, etc.) Experience working with product and engineering teams in an Agile environment Familiarity with DevSecOps practices and security automation Experience with security automation tools integrated into CI/CD pipelines Track record of leading cultural change to foster security-first engineering practices Relevant certifications (e.g., CISSP, CISM) Excellent executive communication and stakeholder management skills Experience with cloud security (AWS, Azure, GCP) Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: Washington: $146,400.00 - $206,775.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid

Design and build scalable microservices and user-interaction workflows, managing full lifecycle including development, monitoring, and production issue resolution. | At least 2 years of experience in software product development with JavaScript, modern web frameworks, RESTful services, and a bachelor's degree in Computer Science or related field. | Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Docusign Sign engineering team is looking for a highly motivated Software Engineer to join the Sign Platform Experiences team. You will be building the foundations for our best in class signer experiences. You will be working in a focused scrum team obsessed with creating elegant, yet simple user-interaction for complex workflows that will delight our customers. This position is an individual contributor role reporting to the Manager of Engineering. Responsibility Work with Product Management and other engineers to understand design requirements and provide estimates for development Drive and participate in the design and architecture of our microservices Write high quality code and services that are maintainable, scalable and testable Work as part of a passionate, agile development team to deliver engaging experiences and robust back-end systems Drive the ownership of services built from inception to monitoring the health of the services deployed and fix any production issues adhering to the SLA Research new features and technologies Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 2+ years of overall software product development or experience with Cloud, SaaS, Enterprise software engineering Experience developing JavaScript web applications Professional experience with client-side frameworks (such as React, Redux, Angular or similar modern JS frameworks) Professional experience with consuming and building RESTful web-services B.S. in Computer Science or similar field of study Preferred Experience developing in React and Typescript Experience with server-side technologies like Node.js Experience implementing accessible web applications for a global audience Experience with implementing web apps using micro-front end architecture Experience with experimentation and A/B testing platforms Experience working with remote teams Agile and Test-driven development methodologies Excellent verbal and written communication skills; strong attention to detail Natural aptitude for both teaching and learning from others in a collaborative team environment Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $111,900.00 - $162,250.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $111,900.00 - $162,250.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid