DMI

Oversee enterprise data centers, servers, storage, networking, and disaster recovery operations, ensuring SLA performance and operational excellence. | Minimum 8 years of management experience in data center, server, storage, and network programs, with at least 5 years managing large teams and enterprise infrastructure projects. | About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity Program Manager - Enterprise Infrastructure Service Delivery Location: Remote, USCompany: DMI, LLC DMI is seeking an experienced and results-driven Enterprise Infrastructure Service Delivery Program Manager to lead large-scale, mission-critical infrastructure operations supporting more than 6,000 end users across multiple locations. This is a senior leadership role responsible for overseeing enterprise data centers, servers, storage, networking, and disaster recovery operations while ensuring high-performing service delivery across a complex, distributed environment. Role Overview The Enterprise Infrastructure Service Delivery Program Manager provides executive oversight and day-to-day leadership for enterprise infrastructure operations. This role is responsible for ensuring SLA performance, managing large technical teams, driving operational excellence, and aligning infrastructure capabilities with program objectives. Reporting directly to the Senior Program Manager, this leader will determine resource requirements, guide infrastructure strategy, and oversee service delivery across multiple mission-critical programs. Key Responsibilities Provide day-to-day leadership and accountability for enterprise infrastructure operations Oversee Network Engineering, Network Operations Center (NOC), Servers and Storage, and Disaster Recovery teams Ensure SLA performance is achieved, analyzed, and reported to leadership Manage large-scale infrastructure teams delivering enterprise support services Determine and acquire staffing and resource requirements to support assigned scope Oversee IT systems implementation and solution development initiatives Coordinate across multiple infrastructure disciplines and stakeholder groups Manage escalations and resolve complex infrastructure issues Drive continuous improvement, service optimization, and operational excellence initiatives Provide leadership, mentorship, and direction to infrastructure management staff Qualifications Required Experience Minimum 8 years of related management experience with emphasis on Data Centers, Servers, Storage, and Network programs and/or projects Experience managing mission-critical infrastructure programs and IT systems implementations Minimum 5 years managing programs with 100+ personnel Experience delivering enterprise infrastructure services across multi-site environments Demonstrated program management and service delivery leadership capabilities Education & Substitutions Bachelor’s degree from an accredited institution or equivalent professional experience. Education substitutions accepted per contract guidelines: No Degree: 2 additional years of experience Associate’s Degree: 1 additional year of experience Bachelor’s Degree: Meets baseline requirement Master’s Degree or PhD: No additional experience required Preferred Skills PMP (Project Management Professional) certification ITIL Expert or ITIL Strategic Leader certification Experience managing large federal IT infrastructure contracts Strong leadership and strategic planning capabilities Excellent stakeholder management and executive communication skills Experience supporting complex multi-site infrastructure environments Background Requirements Successful completion of a Public Trust background investigation and/or ability to obtain Public Trust clearance Additional Requirements Must be a U.S. Citizen No physical requirements Location: Remote (United States) #LI-JL1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What’s Right – We lead with honesty and integrity. Own the Outcome – We take responsibility and deliver. Deliver for Our Customers – We are relentless about delivering value. Think Bold, Act Smart – We innovate with purpose. Win Together – We collaborate and celebrate our success. These values aren’t just ideals—they show up in how we support every part of your well-being: Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Oversee infrastructure delivery programs, manage project managers, ensure SLA performance, and drive continuous improvement. | Minimum 8 years of management experience in IT service programs, managing at least 50 personnel, with strong governance and reporting skills, and familiarity with ITIL and ITSM platforms. | About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity Program Manager – Common Services Service Delivery Location: Remote (U.S.-based)Company: DMI, LLC DMI is seeking an experienced and strategic Program Manager to lead Common Services Infrastructure Delivery within a complex federal IT environment. This leadership role oversees project managers responsible for infrastructure initiatives, ensuring milestone achievement, SLA performance, and operational excellence across enterprise service delivery. If you are a strong governance-focused leader who excels in ITIL-based environments and enjoys driving structure, accountability, and performance at scale — this opportunity offers meaningful impact and executive visibility. Role Overview The Common Services Service Delivery Program Manager provides day-to-day leadership and oversight of infrastructure delivery programs, supervising project management staff and ensuring successful execution of change, problem, configuration, and process management activities. This role is responsible for maintaining SLA performance, ensuring deliverables are achieved, managing escalations, and driving continuous improvement across infrastructure operations. Key Responsibilities Provide day-to-day management and accountability for infrastructure delivery project managers Supervise and mentor project management staff Ensure projects achieve milestones, deliverables, and performance objectives Monitor, analyze, and report on SLA achievement and service performance Determine and secure resources to support assigned scope of work Oversee change management, problem management, and configuration management activities Ensure adherence to process governance and operational standards Provide performance reporting and insights to senior leadership Coordinate across multiple infrastructure and operational teams Drive continuous improvement initiatives and operational maturity Manage escalations and resolve complex cross-functional issues Qualifications Required Experience Minimum 8 years of management experience in change, problem, configuration, or process management programs Minimum 5 years managing programs with at least 50 personnel delivering services Strong project and program governance capabilities Experience with SLA management, analysis, and executive reporting Working knowledge of ITIL and IT service management frameworks Education Bachelor’s degree from an accredited institution or equivalent professional experience Substitutions (per contract guidelines): No degree: 2 additional years of experience Associate’s degree: 1 additional year of experience Master’s or PhD: No additional experience required Preferred Qualifications PMP (Project Management Professional) certification ITIL Expert or ITIL Managing Professional certification Experience managing large federal IT service delivery contracts Strong leadership, coaching, and team development skills Excellent executive communication and stakeholder management abilities Experience with ServiceNow or similar ITSM platforms Clearance & Requirements Must successfully complete a Public Trust background investigation and/or obtain a Public Trust clearance Must be a U.S. Citizen Why Join DMI? This remote leadership role provides the opportunity to shape infrastructure service delivery within a high-profile federal program. At DMI, you will guide experienced project managers, strengthen operational governance, and ensure consistent, high-quality service delivery aligned with enterprise objectives. If you’re ready to lead infrastructure programs, strengthen ITSM maturity, and drive measurable operational performance — we encourage you to apply. #LI-JL1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What’s Right – We lead with honesty and integrity. Own the Outcome – We take responsibility and deliver. Deliver for Our Customers – We are relentless about delivering value. Think Bold, Act Smart – We innovate with purpose. Win Together – We collaborate and celebrate our success. These values aren’t just ideals—they show up in how we support every part of your well-being: Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Provide daily functional support to end users in the Payroll department for Peoplesoft Payroll and Time & Labor modules. Lead and support the configuration, testing, and implementation of changes in these modules. | Candidates should have a Bachelor's degree in a related field and at least seven years of relevant experience. Strong knowledge of payroll principles and experience with analytical reporting is essential. | About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Peoplesoft Payroll Production Support Analyst to join us. We are seeking a highly experienced and detail-oriented Peoplesoft Payroll and Time & Labor Functional Support Analyst. This role is primarily functional, with some technical knowledge required, and focuses on supporting Peoplesoft payroll end users across PeopleSoft Payroll and Time & Labor modules. The ideal candidate will have a strong Payroll background, a deep understanding of time keeping and payroll activities. Duties and Responsibilities: Provide daily functional support to end users in Payroll department for Peoplesoft Payroll and Time & Labor module. Lead and support the configuration, testing, and implementation of changes in Peoplesoft Payroll and Time & Labor module. Assist in Payroll production close processes, including: Running and analyzing time interfaces from 3rd party time systems Supporting the generation and distribution of payroll analytical reports. Resolve payroll errors. Analyzing interface issue with Payroll and Time & Labor. Involve in Oracle cloud implementation project. Develop and execute complex ad-hoc queries using reporting tool to support transactional and payroll data analysis for business users. Collaborate with technical teams to resolve system and interface issues and ensure integration points function as expected. Perform root cause analysis on data discrepancies and recommend corrective actions. Assist in the documentation of business processes, configurations, and system modifications. Support user acceptance testing (UAT) and end-user training sessions Qualifications Education and Years of Experience: Bachelor's degree in computer science, information systems, or a related field Seven (7) or more years of relevant experience Minimum Requirements: Minimum of 7 years’ experience supporting end users in payroll department. Minimum of 7 years of hands-on experience configuring and supporting multiple PeopleSoft modules. Strong knowledge of time keeping and Payroll principles and experience with payroll data analysis. Extensive experience with creating and managing complex analytical reports. Demonstrated experience supporting Peoplesoft employee time and leave issues. Ability to communicate effectively with both technical and non-technical stakeholders. Strong analytical and problem-solving skills. Preferred Requirements: Bachelor’s degree in information systems, or related field. Experience with PeopleSoft 9.1 and Oracle cloud Familiarity with integration tools and reporting tool. Min Citizenship Status Required: Must be eligible to work in the United States Physical Requirements: No Physical requirement needed for this position. Location: Hybrid, Washington, DC, but will be required to work on-site at one of the following locations: 4100 Garden City Dr, Hyattsville, MD 20785 300 7th St SW, Washington, DC 20024 2401 Mill Road, Alexandria, VA 22314 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What’s Right – We lead with honesty and integrity. Own the Outcome – We take responsibility and deliver. Deliver for Our Customers – We are relentless about delivering value. Think Bold, Act Smart – We innovate with purpose. Win Together – We collaborate and celebrate our success. These values aren’t just ideals—they show up in how we support every part of your well-being: Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Provide daily functional support to end users in the Payroll department across Kronos time keeping and Peoplesoft Payroll module. Lead and support the configuration, testing, and implementation of changes in these systems. | Candidates must have a Bachelor's degree in a related field and at least seven years of relevant experience. Strong knowledge of time keeping principles and experience with payroll data analysis are essential. | About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Kronos/UKG time keeping and Peoplesoft Payroll Functional Support Analyst. This role is primarily functional, with some technical knowledge required, and focuses on supporting Time Keeping and Peoplesoft payroll end users across Kronos/UKG and PeopleSoft Payroll modules. The ideal candidate will have a strong Payroll background, a deep understanding of Kronos time keeping, and demonstrated experience in supporting payroll activities Duties and Responsibilities: Provide daily functional support to end users in Payroll department across Kronos time keeping and Peoplesoft Payroll module. Lead and support the configuration, testing, and implementation of changes in Kronos time keeping and Peoplesoft Payroll module. Assist in Payroll production close processes, including: Running and analyzing time interfaces from Kronos Supporting the generation and distribution of payroll analytical reports. Involve in UKG Pro Workforce Management support and implementation. Develop and execute complex ad-hoc queries using reporting tool to support transactional and payroll data analysis for business users. Collaborate with technical teams to resolve system and interface issues and ensure integration points function as expected. Perform root cause analysis on data discrepancies and recommend corrective actions. Assist in the documentation of business processes, configurations, and system modifications. Support user acceptance testing (UAT) and end-user training sessions. Qualifications Education and Years of Experience: Bachelor's degree in computer science, information systems, or a related field Seven (7) or more years of relevant experience Minimum Requirements: Minimum of 7 years’ experience supporting end users in payroll department. Minimum of 7 years of hands-on experience configuring and supporting multiple Kronos Time Keeping. Strong knowledge of time keeping principles and experience with payroll data analysis. Extensive experience with creating and managing complex analytical reports. Demonstrated experience supporting Kronos employee time and leave issues. Ability to communicate effectively with both technical and non-technical stakeholders. Strong analytical and problem-solving skills. Preferred Requirements: Experience with Kronos WFC 8 and UKG Pro Workforce Management Familiarity with integration tools and reporting tools Min Citizenship Status Required: Must be eligible to work in the United States Physical Requirements: No Physical requirement needed for this position. Location: Hybrid, Washington, DC, but will be required to work on-site at one of the following locations: 4100 Garden City Dr, Hyattsville, MD 20785 300 7th St SW, Washington, DC 20024 2401 Mill Road, Alexandria, VA 22314 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What’s Right – We lead with honesty and integrity. Own the Outcome – We take responsibility and deliver. Deliver for Our Customers – We are relentless about delivering value. Think Bold, Act Smart – We innovate with purpose. Win Together – We collaborate and celebrate our success. These values aren’t just ideals—they show up in how we support every part of your well-being: Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Provide daily functional support to end users in the Payroll department across Kronos time keeping and Peoplesoft Payroll module. Lead and support the configuration, testing, and implementation of changes in these systems. | Candidates must have a Bachelor's degree in a related field and at least seven years of relevant experience, particularly in payroll support and Kronos time keeping. Strong analytical skills and the ability to communicate effectively with stakeholders are essential. | About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Peoplesoft production support analyst for Accounting, supporting the users on a daily basis with production issues as well as performing monthly, quarterly and year end closinhg support and reporting as well as supporting the annual financial and spot audits. We are seeking a highly experienced and detail-oriented Kronos/UKG time keeping and Peoplesoft Payroll Functional Support Analyst. This role is primarily functional, with some technical knowledge required, and focuses on supporting Time Keeping and Peoplesoft payroll end users across Kronos/UKG and PeopleSoft Payroll modules. The ideal candidate will have a strong Payroll background, a deep understanding of Kronos time keeping, and demonstrated experience in supporting payroll activities. Duties and Responsibilities: Provide daily functional support to end users in Payroll department across Kronos time keeping and Peoplesoft Payroll module. Lead and support the configuration, testing, and implementation of changes in Kronos time keeping and Peoplesoft Payroll module. Assist in Payroll production close processes, including: Running and analyzing time interfaces from Kronos Supporting the generation and distribution of payroll analytical reports. Involve in UKG Pro Workforce Management support and implementation. Develop and execute complex ad-hoc queries using reporting tool to support transactional and payroll data analysis for business users. Collaborate with technical teams to resolve system and interface issues and ensure integration points function as expected. Perform root cause analysis on data discrepancies and recommend corrective actions. Assist in the documentation of business processes, configurations, and system modifications. Support user acceptance testing (UAT) and end-user training sessions Qualifications Education and Years of Experience: Bachelor's degree in computer science, information systems, or a related field Seven (7) or more years of relevant experience Minimum Requirements: Minimum of 7 years’ experience supporting end users in payroll department. Minimum of 7 years of hands-on experience configuring and supporting multiple Kronos Time Keeping Strong knowledge of time keeping principles and experience with payroll data analysis. Extensive experience with creating and managing complex analytical reports. Demonstrated experience supporting Kronos employee time and leave issues. Ability to communicate effectively with both technical and non-technical stakeholders. Strong analytical and problem-solving skills Preferred Requirements: Bachelor’s degree in information systems, or related field. Experience with Kronos WFC 8 and UKG Pro Workforce Management Familiarity with integration tools and reporting tools Min Citizenship Status Required: Must be eligible to work in the United States Physical Requirements: No Physical requirement needed for this position. Location: Hybrid, Washington, DC, but will be required to work on-site at one of the following locations: 4100 Garden City Dr, Hyattsville, MD 20785 300 7th St SW, Washington, DC 20024 2401 Mill Road, Alexandria, VA 22314 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What’s Right – We lead with honesty and integrity. Own the Outcome – We take responsibility and deliver. Deliver for Our Customers – We are relentless about delivering value. Think Bold, Act Smart – We innovate with purpose. Win Together – We collaborate and celebrate our success. These values aren’t just ideals—they show up in how we support every part of your well-being: Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.